KFC in Gwynedd

What sort of kfc restaurant has no chicken for sale for two hours. When i asked to order got told there was no chicken fillet and they were frozen what aort of place is this ! Absolute joke might as well close down awful place to visit !!!!

What a joke, we ordered a family bucket and when we got to open the bag it was not what we asked for. Family bucket was suppose to have 4 portion chips and 6 pieces of chicken. WELL, we had 2 spice wings (cold) a burger, which we could not identify what it was, a carton of beans, and 2 portion chips. How can a chicken fast food joint, not have any chicken !!!!!!! We did not ask for anything spectacular just basic chicken pieces and fries. TOTAL DISGRACE. We are of the view we had been given what was lying around at the time. KFC you are a JOKE!!!!! Please take note- keep well away.

This place is an absolute joke. If you want quick food I wouldn't advise here... waited over an hour for food tonight while watching cars come and go through the drive through absolutely ridiculous how they priorities drive through customers . Their was some people waiting for 1hr 30 with kids and nobody was told there was a long waiting time..

An absolute joke. We placed an order for a sharing bucket and waited 20 minutes watching other customers come in after us and get served with their food. When we enquiried how much longer it would be, we were told ANOTHER 30 minutes as they didn't have enough chicken to fulfil our order. They would have, had they not served all those coming in after us and prioritising the drive through customers. What's worse is the way they handled the situation when we complained and asked for a refund. Clearly couldn't care less. I asked the barely out of school lad if I could speak to the manager and he said there wasn't one. This is not the first time we've experienced very slow and poor service. Won't be going back any time soon. Its not all the employee's fault, they're all very young and clearly don't have the training to deal with a "rush" of 5 customers in an hour. (his words)

Went for a family take away meal. Arrived home and realised that they forgot all the side orders! Spent 40 quid and no sides. I would reccomend all customers to check orders/bags before departing the restaurant. Obviously can't cope with the demand during busy periods.

Son on nights woke up fancied kfc ordered boneless banquet beans for side and Pepsi and extra corn on cob. Husband fancied zinger burger. Had no beans and no corn on cob and husbands zinger burger had no lettuce this ws at 8.45 pm son never ate it said not the same without beans. Absolutely ridiculous no beans no corn on the cob and no lettuce on zinger burger and its not cheap either. Very Very disappointed 😞

Dropped by for some takeaway lunch. Ordered a box meal and waited and waited and waited and waited….. nearly 40 minutes. And by the time I received my order it was only warm. I paid £10.98 and when I opened the box up it looked TERRIBLE and I should have gone to McDonald’s or Burger King. Whilst stood there a customer complained about missing items in her sons meal and another one asking how much longer would their meal be again. One asked for a refund as they weren’t willing to wait any longer and if I had to wait another 5 minutes I would have done the same. I think in future, they should inform customers how long of a wait is there on the food. But I will never visit this establishment again.

We visited KFC in Bangor and saw many people waiting. We ordered our food and after been sitting there for 35 minutes someone told us that the gravy wasn’t ready. We waited a bit longer and our food was ready, after an hour we had the order. When i opened my box the chips and the popcorn were cold and when my partner went up to the counter and the drink weren’t even ready. Awful customer service and will NOT recommend eating there.

The service was fine. The chicken was lovely but the chips were AWFUL… cold and tasteless. My friend actually buys chicken in KFC then goes to another fast food establishment to get the chips!! Please improve the chips!! Nice thin hot chips would be lovely

I was surprised at the recent negative reviews about this kfc. That is not our experience. We have stopped twice recently on our way to Abersoch and have met very friendly staff and all the chicken and food was fresh and piping hot. Disappointed there are no hot drinks but that seems to be kfc policy which sounds barmy to me and certainly puts us off a bit.

We arrived as a family of 6 and went to eat in, ordered on the self-serving screen couldnt find one item which I wanted so payed for that and headed to the counter. I asked for the item which I couldn't find after a few minutes I said to the man behind the till could I order this item please, and he replied there is customers waiting already, however I was there talking to him before the customers arrived. After he served them I did my order and the other customer brought over my order as it was just sitting on the counter and no one called to say it was ready. Apart of the order was a 6 piece family feast and we got 5 drumsticks within the same bucket which none of the party eat, my husband went to the till to ask why we had so many drumstick pieces as we have had this bucket on many occasions and there is normally only one or two drumsticks which is normally ok, he was then given a small piece of chicken in the box. The store wasn't busy, tables were dirty and staff were standing around talking to each other. Staff had no customers service skills, and seemed like they had no time for us. On a positive the food was really good.

Very disappointing visit. Cold products, flavourless, inconsistent with some dry and chewy and the rest excessively greasy. Unfortunate as it was the same last time, and we gave it another opportunity tonight. So bad, that becoming a vegetarian wouldn't be off the cards if this was the option every time.

I know most of the reviews are saying that this place is really bad but i think it has improved a lot. We went in when it wasn't busy and the staff were extremely polite and very chatty. Our order came very fast and everything was fine, except that the chips were cold. We mentioned this to the staff and they sorted us out right away with new, hot chips and two free cookies to apologise for it! The staff member who served us, Abigail, a student, was really friendly and helpful. All the tables and the floor were clean. Overall, it was a great experience and would definitely go again if I were in the area.

Not had a KFC in ages since they closed their Caernarfon branch - thoroughly dissapointed ! The chips had a strange smell like they had been sterilised but before that whilst waiting for the order i popped to the wc and came back and my order had dissapeared from the screen and they were in the process of giving my order to someone else - don't miss them as much anymore !

STILL NO COFFEE OR TEA SERVED at any of KFC outlets. I like another reviewer said am not a child I'm 70 and I want a hot drink with my meal. Do they think old people don't eat kfc? We were the customers of their past. They say its supply problems, no other fast food outlets have problems. Second gripe take out food, get home order wrong! Third gripe, portions are much smaller, popcorn chicken is smaller. Finally car park in New outlet no bigger than a postage stamp, I don't think we'll be going again, not when Mcdonald's is just down the road and certainly not until I hear they're selling hot drinks!!!

This is a review of the new Bangor outlet on Caernarfon Road. However, my first point relates to all branches - no hot drinks! I'm not a child, I want coffee with a meal. The server said they hadn't got coffee 'at the moment' , implying that it was just temporary. I've looked online at the standard menu and there are no hot drinks. The fried chicken was at least hot but it was greasy. And the portions are smaller than in the past. The fries were a tiny portion, lukewarm and the consistency of cardboard. The chicken on the tower burger was very dark brown, overcooked and dry. The burger itself was cold. Ah well, I've always enjoyed the occasional KFC but at least I'll never pine for one again. That should help the diet. Take my advice and visit nearby Harvey's where they serve a great choice of quality food, hot drinks, even alcohol. The customer service is excellent and the premises are great, and spotlessly clean.

Second visit to the new drive through kfc , first visit I used the drive through and they repeated my order back to me before handing it over , got home and chips were missing. Second time I visit I went inside to order ,...

Visited on Sunday thought I'd treat my family. When we arrived there was a sign saying that they couldn't cook boned chicken due to technical difficulties but that they could cook hot wings Aren't these boned? 🙄 So we ordered our meals and asked for...

We placed our order online when we got there 10 mins later we waited a good 10 mins before they told us we had to wait a further 7 minutes for our food The chips had been in a bag waiting for rest of order...

The worst KFC in the UK, the food was beyond disgusting. Dried up zinger burger, the hasbrown on it was cremated and tasted burnt, the hot wings were soggy on the outside and dry on the inside, they had been in the hot cabinet all...

Chips were ancient and recooked Chicken was dry and coating did not taste like KFC coating, it was powdery and as if it had been shoved in the oven all day. Could not eat it, put me off KFC for good!

Came for a family meal. The inside eating area was filthy, All the tables were unclean with food on them, so we decided on a takeout. Walked back to the car with a paper bag full of hot food. (That was our choice). When we...

Third time this has happened manger argued that staff packed it! We get our family a wee treat every now and again (family bargain bucket) me and my husband love the chicken on the bone kids can’t stand it. One loves popcorn chicken one fillets!...

Good little KFC, food was great and staff were very friendly, restaurant was following all safety procedures and we felt very safe.

Because this branch do online/App orders, and all the just eat, deliveroo etc companies also using them this place is chaos at its best!! They shout to each other from the back, from behind the counter, there does not seem to be any proper system...

Chicken had been re-fried from earlier, dripping with fat and disgusting. Will not be visiting again. KFC - no other branch for miles - you can do better or just close it!!

Hi, This is my first every bad review I've made on a hospitality venue, and I wish to never make anymore - I just couldn't believe my eyes with what I saw, it was unbelievably unacceptable behaviour and bad on a very good and fast...

All too often, too many people are very quick to take to social media to criticize a person, business or service... On this occasion we're writing a review to applaud the service we had at this store, and the young lad who served us. Popped...

Parking is an issue, quite small on the inside. Staff were disinterested in customers, although the service was quick there was no dip selection provided which I didn't realise until I got home. Boneless bucket no dips wasn't the greatest tea, chicken and chips were...

AWFUL!!!! Waited FIFTEEN MINUTES to he served when there was hardly anyone there. And a poor girl beside me fshad ordered for 20 mins and was standing there next to me, and when she asked about it, they just said “we called it out and...

Ordered a 6 piece family feast - after ordering & paid was told there was No corn, then paid extra for Garlic Mayo, didn’t put it in the bag but was then informed they didn’t have any left. No offer of a refund just had...

Ordered takeaway for two. Got back, no fries, missing chicken, part of the order wrong. Only redeeming feature was a refund. Definitely would not recommend.

Went in here to grab a quick bite to eat around 6:30pm as the bakeries and chip shops were closed. We only ordered 'large chips' but what an embarrassment that was. They were far from large they were less than a handful, rubbish chips. Wont be going there again. Very slow service as well

I was more than somewhat shocked when the supervisor told the lady serving that she was not allowed to speak to us in our own language in our own country. Such colonialism is out of place in a mere fast food joint and there are plenty more place in Bangor wherer the locaqls can be trearted with respect and subject to the supervisor's inadequacies.

Came here on a busy Saturday evening. Even though there was a fair queue and a bit of a wait as the food was made to order, it was well worth the wait. Staff were pleasant, and the food was lovely and hot, everything you want from a KFC.

Called in for a takeaway while staying in Bangor. All a bit chaotic - “chicken not ready ““will be about 5 minutes “ Actually took 13 mins ,

Went to kfc Thursday evening 24/1/2019 for a take away came home to find parts of the order was missing and the wrong order phoned up to complain spoke to a very pleasant helpful member of staff by the name of Kat said that she was really sorry and that she would credit us with a free meal next time.Just been in to get our order this evening and spoke to Kat who had delt with our complaint came home the food was one of the best KFC I had and Kat was very apologetic and courteous KFC yor lucky to have her

Dont waste your time here. Waited in the queue to be served, which took a while as there was only one on the till.Ordered a family feast bucket, to be told they had no chickens and that I would need to wait 25minutes for the chicken. 25minutes wait for chicken in a KFC?!What a waste of time, staffing should be seriously looked into, to ensure quality customer service and more importantly ensure that the chicken would be ready....

Check your order first. Forgotten half of my chicken, staff far more interested in talking to one another than serve. I should’ve bought food in Asda rather than change my mind and choosing KFC! Don’t waste your time and money going there. Staff are renowned for being shocking.... long may it continue!

I waited 20mins to find out they didn’t have anymore gravy or any chicken popcorn!! I’m outraged they forgot to make my meal!! Ridiculous! Not happy!!!

On Monday afternoon, my partner and I entered the Bangor branch and bared witness to some very lazy and poor service.

the chicken wasn't ready and there was hardly anywhere to sit, the staff where friendly enough though

A better experience and food that I have had at other KFC restaurants. Staff are confident in explaining menu choices and the food is pretty good. The restaurant could be a little cleaner.

smallest kfc ive been to but non the less always value for money and always kept clean, helpful staff and definitely one to go when grabbing fast food.

Tjere is nothing like a KFC after being on the beer in Bangor. Its the perfect end of the day. Always habe the bargain bucket with gravy. Love it.

Always running out of something wait ages for food staff r ok kids always in messing around toilets locked always food goes cold quick worse fast food chain I've ever been in

Visited today with my little boy and a friend. Worse KFC or fast food venue I’ve been to.

This place is disgusting food on the floor and the food was the worst ever never again, please don't use it horrible...

Decided to pop in for a quick lunch with the kids. The service was terrible staff rude. The usual basic cutlery salt and the other free extras including napkins were not available without requesting them and then you only got one or two of each not enough for my family of four. The staff seemed clueless. The place was filthy old food on the floor it was a slipping hazard someone spilt yogurt and no one bothered to clean it up for the duration of our stay around 20mins. There was a cleaner walking around with a dustpan and brush but he didn't use it he picked a small amount of litter off a table then proceed to walk into the food service and preparation area without washing his hands. The food was just edible, dry bread for burgers.

The staff was friendly and the service was quick. The food tasted really nice. The only negative point is that there were very little seats as this KFC is quite small, other than that: great!

I visit KFC often and this is the worst it's ever been, I found 2 hairs in my food and when I went to make a complaint I was told rudely there was nothing they could do about it because I didn't take my food up to the counter with a hair in it!

Service is good, but I only come here when necessary, since for quite a fair number of years I feel the food has gone down hill, and I believe is sometimes undercooked.. When I came here in the 1990s, the food was much better.

Das Essen ist sehr gut. Die Bedienung sehr freundlich und kompetent. Leider ist der Laden nicht besonders groß und hat nur sehr wenige Sitzgelegenheiten, ansonsten eine gute Wahl!

No parecía limpio para mí. Y la comida no estaba muy caliente. No comer. De todas ya que fue avisado de pollo. Inconveniente como en la ciudad y peatonal, así que no puedo conducir a

He visto un montón de críticas negativas aquí., pero no tuve ningún problema con el servicio o la comida. normalmente si tengo kfc las patatas fritas normalmente de piedra fría. En este lugar, pero en ocasiones, así como el resto de mi comida. .

i go there about once a week,why i dont know,the staff are very rude,no manners at all,i think the toilet needs a bit of a clean as well,im not sure if i saw droppings of some sort,but i will not go there again,disgusting.wrappers on the floor of the place where people walk,chips as well,they dont seem to clean very often.

Went with my girlfriend and staff were not polite, no smile, did not repeat what we ordered, baps were bad state, gravy was like water, latte was tasteless... Omg bad staff and worst food..

Don't go here. The food tastes like the freezer it came from. It is also consistently undercooked and the staff can never count.

If I could give this KFC less than one star I would! Although a KFC is a KFC wherever you go, this one has poor service, is unkempt and bins are rarely emptied. If ever I wanted fast food (and sadly KFC is my favourite) i would go to Burger King, which is at least clean or Macdonalds which has just been upgraded.

There are times when I fancy a KFC and I think to myself "I'll go get 1". Big mistake. I almost kick myself cos I really should know better by now. The service is always sooooo slow. The staff look at you strangely when you ask for chicken as it's a rare commodity here. Listen up General!! Put some more staff on and maybe check that they are capable of working to a certain speed other than slow. I know if you pay peanuts you get monkeys but ffs!!

Myself and husband went here for food yesterday and while the food is always hit and miss it was quite nice. The only thing is you can't eat it without the cleaning spraying cleaning products and constantly clearing your table and trying to wipe it when you're still sitting there. For gods sake let people eat in peace. I'm well aware he has a job to do but come on. It's only a small restaurant. We had purposely sat in a small corner in the hope of avoiding this issue but no still there spraying the floor while you eat

It's small so gets very messy quickly. chicken is always dry. Nothing finger licking. Shame as I used to go often, too many dry meals.

KFC as always.... delicious food, idiotic staff.Is it a requirement of their interview process that each member of staff has a memory of a goldfish ?!They always ALWAYS forget something off your order or they don't have any in.This time it was cup holders they didnt have in and it was a boneless banquet box that they forgot.When you live about 5miles away and have a little one who needs her bed its not really an option to head back.KFC. I salute you...its a master trait to get it wrong every single time !

One of the best experiences I've had great food and great service and it's a Pokemon hotspot well worth the visit I'm back everyday

I ordered a mini-fillet, paid the staff member with cash. He took the change and then went straight into the back to make my order, no gloves, no alcohol rub and definitely no washing of hands going on. Shocked beyond belief, don't ever let your kids eat here. I hate to be judgemental but just look at the staff...

Clean and tidy, pleasant staff. Food hot and fresh. Toilets in need of an update but still clean. Would call again when in the area.

Keep noticing that loads of people are leaving bad reviews for no discernable reason. The service is really good and probably the quickest I've seen in a KFC, the food is exactly as you expect it to be and although it's quite small, most of the people seem to take away so there's usually a table or two. Ultimately, it's a KFC not the Fat Duck, you aren't going to get miracles here but it does the job.

Been here many times as I live in the area... The food isn't too bad (gravy is yummy) but it's far too small, so going there at weekends are a nightmare as its so busy and not many tables!! Make it a bit bigger and it might be a bit better :)

Average kfc. Good food, no chavs which seem to incubate in their sports direct Patrick shell suits in Caernarfon kfc.Not as good as kfc holyhead or llandudno junction but reasonable.

nice little kfc not one of the best in size should be bigger considering the place is a university city and doesnt have much anyway, the gravy is always spot on the chicken needs to be drained a little more but not bad altogether

my chips where cold after my been given some that was meant for somebody else but the girl couldn't find them they here left on the side and put in my bucket I told the bloke that put them in they better be hot or I will be complaining he just mutterd 'they have only been there to minutes ' well no they had been there a lot longer than that ... it ruined out food !

Went here with the kids for a "treat" on last night of holidays. Was greeted by a dirty floor and tables and no one else eating (so no excuse). Server was pleasant enough, and they did eventually clean, but food was overly greasy and "wet" and has actually put me off he place for a while now. Normally I use KFC regularly without any issue, but this one needs big changes.

Went here with my family, staff were poor, more interested in themselves, no sign of a manager of any sort. Next time will wait and go to Caernarfon, Deniece and Steve D, are a lot friendlier and go out there way to help

KFC is KFC but some outlets are better than others. Staff here are not very friendly, and the cleanliness of the tables and floor and toilets leaves a lot to be desired.I would suggest that the staff are sent to the Holyhead branch to see how to get it right.

The food from Bangor KFC is pretty standard (compared to other KFCs), which is the key to their success. I can quite easily feed a family of 4 with one of the family buckets, and we're always satisfied.

Typical KFC. Quite small premises but convinently placed in the city centre. Staff are all indian which is quite odd but they are efficent and quick which is a bonus. Toilets ars a let down though as theyre very small and cramped.

Felt it looked dirty and food was lukewarm when we got it ..this has happened a couple of times so won't go there now

If you like raw chicken then this is the place for you! Raw chicken in the burger, gravy had a jelly texture, the batter on the wings looked liked corn flakes and the fries where soggy and tastless. If i could give this restaurant a zero then i would. I would probably enjoy eating out of a bin more than eating that crap!!

Dry chicken, lack of coating, cold chips, gravy that resembled water... Worst customer service I have ever seen and the filthiest KFC I have ever had the pleasure to dine in.Definitely worth the travel to Llandudno Junction for a decent meal.Absolutely disgusting!! Will never return.

for the last few weeks, me and my partner have gone here a few times on a Sunday evening. Like tonight, and whenever we do, the food has continuously been really cold, and the chips tastes like cooked cardboard!The only thing that's warm, is the beans, which you can tell have been warmed up many times.However, during the day, when we have gone there, the food has been served hot and the service has been good.Don't think we'll be going there during the evening again.

What A mistake we did it .......... we had a KFC On High street Bangor.First The Staff they does not know what they doing whom they serving and we order bucket of chicken and asking them some sauces and plate they say they don't have any plate and ask tomato ketchup they given 3 sachet of ketchup it's not enough for 3 people and ask again Again 3 napkin and 3 sachet of ketchup which show clearly the Staff need to be trained. After start eating we noticed chicken was greasy oily and unhygienic its just cant do it .chips was cold ,chicken pieces was cold .we can't have them at all so leave the KFC and Had a McDonalds.Never Ever will return this Place.

Food was nice boneless banquet but i asked for gravy and was told it was gravy but was given colesllaw and needed more staff.

Tables need cleaning, no 'wet floor' signs if floor is mopped, quite dangerous.Toilets need attention, bit stingy with their tomato sauce.Chips were ok I suppose.

I go to Bango KFC at least once a month and every time i go there i tell myself ''this is the last time I will go to KFC'' The staff are friendly but to be honest my dog has more intelligence, they constantly forget to put something in my bag and by the time I realize it is too late... why don't I go back and complain you ask? well I did once and I was told that I was a lier and that the order was correct. The reason I do continually go back is because I like the food it is lovely what's better than fried chicken.

Dirty, food was wrong had to go back 3 times and i did feel sorry for the lad he was trying his best, but when u just want a quick nice burger, and it takes an hour, something is wrong

My wife & I popped into this KFC one drizzly lunchtime. Seating area was tight and most empty tables had rubbish on them. Whatever happened to simple manners and customers discarding one's litter when they're finished?Anyway, our server was pleasant enough, we ordered what we fancied, we cleared the rubbish from a table, and sat in the window overlooking the gloomy High Street.Everything was cooked ok and after we had finished eating we shared the one lemon-scented hand wipe that was put on our tray. All in all, a pretty standard KFC visit then.

Horrible place, small seating area which is never cleaned, if I want to sit down you will have to clean the table yourselves, food is everywhere on the floor on the table it's a disgusting!! Staff are rude I would recommend staying away from this KFC, drive to Llandudno junction, your health is worth it!

Small as a fast food outlet in a busy student city. Small and busy equals messy. No - possibly the worst KFC I've ever used!

The food is fine, it's a chain, but the staff are always welcoming and chatty, especially the young men, which is impressive because I don't imagine it is the nicest job in the world.

the place is absolutely filthy. one member of staff was showing another something in the bin with her hands inside it then went to serve without washing her hands. there were flies everywhere. you could see how dirty the kitchen is from you were ordering and the tables were dirty dont go here :S

Kfc..didn't have the same facilities as the one in Caernarfon...the one Bangor was advertising krushems and kremeballs but were told on ordering that they "didn't have the facilities to do them"

What can I say about a KFC ? It's a KFC! Same as everywhere so I have to put average. Good staff are friendly and keep the place clean. What more can I say? I could add "Quite small seating / eating space!"

Okay its a very busy shop but still you should expect to sit on clean tables.i know some people are lazy and dont move their wrappers but surely staff should at least wipe the old bean juice off the tables and tidy up but didnt happen on my visit i had to do it myself when i arrived in the shop.food was at best acceptable so all in all cannot recomend ..

its a fast food international chain there is nothing to say except the premises are always dirty and untidy, but they have the best chicken fast food burgers.