The best restaurants serving American food in Wales

Booked for my birthday, and was really looking forward to it. The server didn't know what the "pie of the moment" was, so had to go and ask. Ordered food and drinks.. 10 minutes later I was told my food choice wasn't available and what would I like instead. So I had to ask for the menu again. Still no drinks, so asked for them again. The table next to us arrived 10 minutes after us, and were served their drinks. We just gave up, went across the road and ordered from the Raven chinese. A fraction of the price, enough food for 3 meals, and ready in 15 minutes. Tasted amazing! We were going back to Uncle Bob's tomorrow for a carvery. We won't be bothering now.

I asked some girls outside if the burgers were good, they said yes, but not cheap, so I gave it a go. The burgers are good, really fresh and flavoursome. Ordering what toppings you want is an added bonus. The relish is tasty and the salad fresh. The chips were overpriced and just OK. Burger King isn't cheap anymore and these are much better. Be prepared to be very thirsty after, there must be a lot of salt in them so I wouldn't recommend eating them often.

We were getting “hangry” before visiting Pembroke Castle so dived into this caff for some food - basic but great value for a couple of toasties and an omelette.

Been here before the DONUTS have always been nice but today after our walk the DONUTS where horrible misshapen over cooked not round in anyway and uneatable whoever the guy was cooking these needs further training cause he hasn't got a clue and it's unlikely we will be the only ones never to return .

We sat in with family and five people came in and asked steakhouse to remove my family from the area we were sat in.. there was 15 of us. We had already ordered. This was the worst experience ever. Please don’t go to this restaurant as they are very rude and use lying techniques. Some of wealthy Middle Eastern men who had no manners asked their management to remove us. They preferred the gang of Middle Eastern, men over us as a family. They were rudely came in later. in the end, we had to walk out as it created distress within our own family. We were all looking forward to a great evening and they spoiled it. I hope by reading my experience you don’t go there as they are people who prefer Rich Middle Eastern shakes. I also hope and pray that their business doesn’t run after how they treating my family. I’m a person who suffers from anxiety and they let me down and my family and children.. over a few Middle Eastern men that they could’ve Turned away or found some spare chairs and tables for.. they broke all the table manner, rules and etiquettes.

Ordered food in the morning with a collection time of 12.20. Arrive on time to have to wait a further 10 minutes. Then when I drove back to work with our meals we found out we were missing some dirty fries. No problem I’ll just drive back it’s a honest mistake. Arrived and explained to be told it wasn’t on the order and that they had written it down wrong. I was then rudely told if I wanted them I would have to wait a further 25 minutes. The food is nice but the poor customer services lets them down. I wrote the same review on their facebook page but they blocked me and removed it. Clearly not open to honest feed back. They have a winning formula if they can just sort out their poor customer service.

Fries were cold & not nicely brown in parts, the potatoes were either old or simply bad. Quick service & the rest of our meal was fine, as i say typically McDonald's. Seating was clean, toilets also clean.

Fantastic food best fish we've had nice and fresh and lovely staff will be back again very soon thank you

First class service today and the staff member called Liz went above and beyond..Thank you

I am not sure if management has been changed or anything but quality of the food gone up in this place!

The young girl working the drive through this friday 7:15pm was extremely rude with a bad attitude.

Helen is a credit to the company, she creates such a welcoming atmosphere and nothing it ever too much to ask. Truly wouldn’t be the same restaurant without her.

Disgusting sauce everywhere food missing refussed to fix missing 2 portions on nuggets this is the worst experience I’ve had

We called thru the drive thru at 21:26 had to wait to be served no apology about the wait when we finally ordered our food we were told there was no gravy and was given terrible attitude by the young girl who served us my partner went into the store to speak to the manager only to receive full attitude no apology what so ever and got told there was no stock to make extra gravy when I know you make the gravy in the store as I was a manager there a few years ago so I know how the store is run with stock ect the team leader in charge was a youngster who was more concerned about messing around with the staff and not a care in the world about any customer who was waiting this store is a shambles and staff need to be trained properly especially the team leaders in charge I will never go back to the store and will be speaking to head office