Burger King in Bridgend

Tried to order using touchscreen that told me order not accepted. Customers waiting for food and staff talking behind counter. Went to the other food outlet at the services instead.

Super slow service at thos place this evening, the focus is more on just eat/ deliveroo than the actual customers using the restaurant. Don't expect fast food here!

I actually had to google today whether a whopper comes with ketchup and it does state it does because every time I can ever remember having one here it hasn't had any ketchup in and has been very dry. I don't know whether they have just forgotten the recipe or something but they only put mayo in. At least the last 5 times that I have been there has been no sauce in my burgers. Really odd. The fries are always nice though.

Ordered here on UberEats for my sons birthday. The chips were missing from one meal, the onion rings were missing and the chicken fries were incorrect. We ordered 2 portions of chicken fries and received 2 portions of jalapeno fries instead. Can't even call them to resolve. For an order that came to just shy of £50 you'd expect better. Won't order from here again.

As a lorry driver after spending 15 hours on the road it’s nice to park up and grab some tea. 35 minutes I waited tonight 30.3.21 The queue was nearly out the door, no order points working, just the till. It got to 9pm and myself and other drivers left, the queue hadn’t moved. Very young staff. Very unorganised. You wouldn’t mind so much if there were other places to grab hot food within the services but unfortunately there isn’t. Also they don’t accept the app codes. Poor establishment. Visit Cardiff West instead. A lot better.

Ordered on uber eats. Was told 20 minutes. Ordered chicken royale with no lettuce and extra patty. Order was on the road for 20 minutes and the time kept being pushed back. After 30 minutes i called the driver he said he would be at my house in a couple of minutes. 10 minutes later he showed up. Food was all freezing cold. The fries were inedible. Looked like they just stuck an extra patty in an old royale and left the lettuce in aswell. Tried calling burger king but they hung up. Not impressed! Uber is rubbish. Going back to just eat

Stopped at these services which were clean and tidy. They gave a computer point to allow you to order there or at the till. The app is not allowed here nor are vouchers. You cannot buy just a burger/fries everything comes as a meal and there is a huge mark up from the high street restaurant's. You can get a family deal in the children menu section which is £18.99 for four burgers, chips and drinks. Staff Friendly and helpful as our order was incorrect but quickly sorted.

Happy with products from this outlet. Closes at 10pm which is convenient. Also easy to park. Nice staff.

Not our usual eating choice, but after a long journey turned out to be a good pick, a tasty wrap for the missus, a big burger for me , hot fresh fries and a nice coffee too.

Called on a Friday night at 7.30 for a takeaway burger. There was just a single overworked young lady doing her best to serve a queue of about ten people. The kitchen only had one person cooking the food.After waiting about 5 mins without my order being taken and no significant progress with the queue decreasing I decided to leave. Burger King need to address their manning levels during peak periods

The place was busy yet very clean, staff were very friendly and polite and the food was fresh and tasted perfect. One of the cleanest fast food places iv been to for a long time.

Slow service rushed Got the food wrong sadly didn’t check to see if the food was correct before we left. Orderd a large cheeseburger and they gave the smallest kids burger you can have. 16 quid for two meals If that’s what you’d call a meal.

Called in on an impulse, kind of wished we hadn’t. I’m judging this based on what I’d expect from a fast food joint in a motorway services. The food was hot, that’s where the positives end. No hair nets, no gloves for the food handlers. Frozen burgers being thrown into the grill with bare hands. The menu boards are also misleading. We ordered a chicken strips meal - large with onion rings. We were given a meal without onion rings and when we asked the server she said that was different from what had been put on the ticket. The chicken was slimy and a bit gross. Wouldn’t go back.

The Starbucks queue was huge so opposite was BK. I never eat from BK and never have done but tried their coffee which wasn’t too bad. Cheaper than Starbucks too.

I was surprised at how friendly the member of staff was, the food was as you would expect. place was clean tidy and great recyling

Food was of normal standard of a fast food outlet, but unfortunately it was about 9pm and only two members of staff to been seen, and the tables were not clean also the floor. I ended up spotting the cleaning spray and blue roll of...

Seriously how hard is it to take an order, popped into this bk today to give it a 2nd chance. Previously visited just after the reopening of the services andnthe food was cold and awful. Todays experience wasnt much better, it was pretty quiet but...

Visited at 3.30pm on Thursday 15th September. I was served quickly by a very polite and professional young lady (long blonde hair tied back in a pony tail) who really should be commended for her professionalism, friendliness and customer service skills. Food was hot and...

Visited today looks lovely now we have a new services food was really good eating area clean and tidy

Nice and quick service. Food maybe not amazing but at least cheap :) For sure will be back from time to time for quick lunch

Very poor service. 3 staff playing around topping up cups. While a full queue of people. Wait. Continue to wait. Oh and wait some more. 15 minutes to get served. Dirty counter. Full of empty packets. Let's Burger King brand down

15 min turn around and only one in front of us. Both of us up all night with tummy bug. Never again.

Food is very expensive but normally worth it, I prefer to go to other Burger Kings or just to McDonald's. Wish they had more of them

This is based in Sarn services and as such it is very expensive compared to other fast food outlets in Bridgend and even to Burger Kings normal restaurants. That is to be expected at services which is a shame, as there are no other Burger...

A standard Burger King. I was annoyed as they charged the motorway premium for their meals even though it can be accessed from normal roads

Ben sees the rolling eyes and shrugged shoulders, even hears the little giggles. Why on earth would anyone in his right mind review a Burger King? The answer is simply to make his fellow travelers aware that there is, in fact, a sparkling, busy Burger...