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Outdoor
The best restaurants serving American food in England
5.314 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

164 Opinions in 1 websites
Was looking forward to having breakfast here after it's recent refurbishment. Unfortunately my daughter had a hair in her breakfast and couldn't continue eating. I then found one in mine as well so we had to leave. The waitresses who were very nice apologised and offered us another breakfast but we declined.

129 Opinions in 1 websites
Best place to go if you are on the go and hungry I would recommend to with family or friends and the price of the food is cheater food is amazing and the food size is massive

128 Opinions in 1 websites
Please keep away unless you want the worse meal you have ever had. Went on a date night and to pay for that ,what we had was a crime. Shouldn't be allowed to sell meals that bad. The staff were ok The place is in a nice setting. There is no atmosphere. When we went in. We thought, why is it so empty. Well, we found out. The food is terrible. Had a steak pie and I'm being very honest here. There was no meat in it at all. Wife had their best burger and left it. No taste. Be warned.

116 Opinions in 1 websites
Most DISGUSTING customer service experience I have ever had. We travelled an hour and a half to go to 202 for my friends 21st birthday for bottomless brunch. We ordered one round of drinks and when the waitress came back we asked her how the bottomless brunch worked - basically just to confirm that all the drinks on the menu were included. She then informed us they no longer do bottomless brunch. We had not been notified of this whatsoever and apparently they stopped doing it even before we booked it, yet they never removed the option to book for it from their website at that time. They said there was nothing they could do about it and we said we booked for a bottomless brunch for £30 per person and they should honour that. They then said all they could offer is 1 free round of shots which is not good enough. We asked to speak to someone higher up and a vile woman from the kitchen, came to our table and got into a very heated argument with our friend. She was flinging her arms, told her to shut up & said she would happily ‘take this outside’. She proceeded to shout in my friends face, this was such an intimidating experience to the point I actually thought she was going to go for my friend in the middle of the restaurant. She said she didn’t care and that we should be paying full price even though that’s not what we booked for. I have never witnessed such an UNPROFESSIONAL, disgusting and ATROCIOUS behaviour within customer service in my life. The lady who did this was one of the so called owners of the premises however it seemed to us they just picked the most confrontational person from the kitchen to come out (as they said their actual manager was on holiday) and just said she was an owner, because after her unacceptable attitude, physical presentation and bad mouth I refuse to believe she could be in a profession where she runs a business. She was implying she wanted to fight my friend so we wanted to leave the premises asap, we felt overwhelmed and unsafe so we all proceeded to leave before this got any more out of hand and the lady stood at the door with a security guard and wouldn’t let us leave until we paid for the one round of drinks we had. We did not want to give them any money for the terrible service we had had, but we paid because the lady was getting in our faces, she was nothing but a bully. She completely ruined our friends 21st birthday. The place was dirty, grubby and grotty, all they want is your money they have no consideration for customers at all! I would never ever recommend anyone to go there.

114 Opinions in 1 websites
Ordered online, all the chips were raw / undercooked, and inedible. On top of that one main item was missing. Not a great experience. How the staff can send an order out like this is beyond me!

114 Opinions in 1 websites
En primer lugar, la comida era excelente, buena y sabrosa y una porción de comida de tamaño decente. Ahora con la parte confusa El servicio al cliente es muy lento y aburrido. Y también dicen que tienen el 50 por ciento de comida en oferta, pero solo dan un 25 por ciento de descuento. Le tomó literalmente 5 minutos calcular mi descuento y aún así se equivocó. No me quejé en ese momento, ya que sé que las empresas están pasando apuros y tbh no podría ser molestado con la molestia ya que el servicio es lento y no muy acogedor. Pero en general no me puedo quejar de la comida, todo estaba delicioso y volvería.

108 Opinions in 1 websites
I went here with my daughter for a early lunch and firstly the app was glitching and I paid 13.20 for our food and instead I paid 26.40 and I didn't get the extra food then a lady dropped her milkshake and they brang out a hoover that obviously hasn't been cleaned and it stunk I was holding my nose and I'm not dramatic but it stinked and my daughter said ewww it smells mum and the lady started shouting at my daughter being extremely rude that made my daughter really upset and when she was done she opened the hoover and it was full with something that looked like throw up never going again don't waste ur money

108 Opinions in 3 websites
My daughter and I had been in Nu Spa all afternoon enjoying the pool and spa. The chap on the reception desk in the spa was lovely and after we saw the weather outside and worried about going in to town for tea he suggested the Park Hotel restaurant. We were given a 25% discount card after being recommended from the spa. It is such a shame, as the restaurant is well placed and modern with an attractive wine bar and nice decor and atmosphere. Sadly the service was a little disappointing, we were left waiting to be acknowledged when we arrived and then had to attract a waitresses attention to be shown to a table along with another couple who had arrived just after us. We ordered drinks and food and waited 25 minutes for something to arrive, and this only arrived after I had asked at the bar for our drinks. The food followed but my daughter’s soup was missing from the order and when it arrived it was minestrone rather than leek and potato. But she just ate it and said it was tasty. The food was actually very nice and there was a good choice on the menu, hence four stars. It was just the service that appeared a little disorganised. Our waitress was friendly and welcoming and when I did not recognise Burrata Cheese with my salad she was pleasant and chatted with us for a minute. We paid the bill and left, as we walked past the bar we said good night but no one bid us farewell or thanked us for our custom. Basic courtesy.