McDonald's in Poole

It was nearly 3 hours before my order arrived and cold. Please tell your delivery people not to open heat bag before they even knock the door!! I am very cross about the whole situation

Brilliant delivery driver highly recommend, he even helped me reach the food in bag as I'm short

mcflurry was melted and all over the bottom of the drinks bag, no sauces for the chicken nuggets, no straws for the drinks and half the burger bun was totally flat, all thrown together like they couldnt be bothered

Driver stopped four times before reaching my address food was stone cold obviously

Big Mac burger was cold and not even in the box but laying in the bag, no fries either

Delivery guy turned up to the wrong building, called me, I told him he was at the wrong building, even though I always put the name of my building in the notes. I heard someone at that building tell him that it was the wrong building. I told him I would come down to meet him, walked out to find him still at the wrong building so I called him. He then handed me two bags, one of which was pouring out coke all over the place, and then he RAN AWAY!!! Food was stone cold and I didn't get my drink.

Burgers were poorly built. Drink had no straws. Chips were cold

not the drivers fault but MacDonalds took a long time to prepare the order

Received completely different order

sent me water when I ordered a milkshake it's a joke!!!!!

It hasn’t arrived even though it says it’s delivered

My order never arrived I waited over 2 hours for it awful site awful restraint awful service! Not the first time & will never use you or the restaurant ever again

Order for delivery at 2.15 and was almost 3.30 when delivered. Food was only lukewarm but was still enjoyed. Just very disappointed with how late the delivery time was considering that a specific delivery time was requested.

stone cold and delayed by over an hour

The chips was cold and hard the frizzy drinks was flat

Food ordered at 4.14pm wuth estimated delivery time of about 30 minutes. It just kept saying driver at restuarant and time kept getting delayed. Food finally arrived 17.53.

food was cold so was the coffee and the coffee tast terable

Poor food, shame quality has dropped

Order was never delivered. They accepted it and then just kept putting the order time back. 2.5 hours later....no order.

it was cold and the chips were rubbery

quick lunch while getting ready to go out - positive no washing up to do

food was stone cold and it was 45 minutes late

Missing large fries and 20 chicken nuggets

Food was cold when arrived and took over an hr to arrive when it said it would be under half an hr

Received the order stone cold late chips soggy

No apple pies and no milkshakes. Enough said!!!!

stuff are over but very slow workimg

ordered milkshakes never came delivery guy phoned me 9 pm and said just eat can you kindly come outside pls!!? unhelpful when said I paid 2 drinks and he didn't want to discuss other than contact the app

Once again missing items that were ordered

Was stone cold maccies breakfast finishes at 11 was delivered until way after shocking service

Never get straws when ordering from McDonalds and often no dips. Today had no dips at all. As I have swallowing problems, this means I then can’t eat the meal!

Missing a drink and a and fries and delivery time was shocking

Not even arrived! Delivery time keeps getting pushed back.

nice delivery driver though I didn't tip,still was nice and told me to have a nice day

great late lunch without the washing up - cheese bites not shareable

Food was lovely except no straw or napkins in the bags abd the chips were cold🤦🏻‍♀️

my order didn't turn up and says delivered

food was cold and missing an item

Avoid if you plan on staying the car park for more than an hour in the evening, went to the drive thru and got a parking ticket because I overstayed the allotted hour slot, what is very odd you get 3 hours in the day, its a con.

Shocking!! Had to wait over 2 hours for my order. NOT HAPPY !!!

Great food as always but the queues inside and the drive thru are always so long.

My food was not good at all i would like a refund

Order dips with your food but restaurant wont put them in , can not do anything about it with Just Eat because there free , Just another GET OUT CLAUSE, whey even put the on the menu ??????????

Says it's open, get there it's closed. Atleast that saved me a inch of my chin

Was rushed by staff, Got my order wrong, food was cold. Absolute joke

last minute breakfast - we get ready then breakfast arrives - sorted with no washing up

Absolutely shocking. I'm never using this McDonalds again! Parked here and enjoyed some food while, but due to the absolute stupid parking limits with Euro Car Parks, I was charged for over parking. Upon contacting McDonalds, the establishment I was in, I was told they cancelled it (they didn't). Then, I got a second letter, and again, they said they cancelled it (they didn't) and now received a parking debt collection in the post. Will never use this establishment again for the lies from McDonalds and now the debt collection of £170.00 due to their lies!!!

Went at 3am on my birthday manager Max compliment my Christmas Jim jams and wished me happy mcbirthday 😇😅🥹

never arrived just eat refuse to refund

Hands down the worst mcdonald's I've ever been to. Unfortunately it is my closest one but I won't be going again. The wait times are horrendus waiting 30 minutes parked up to receive cold food and not even what I ordered. The staff on the speaker are rude, unhelpful, undertrained, and incompetent. I paid for a premium burger to receive a bun with a patty in it and nothing else? The staff are lazy and laugh at customers. They ignore you at the window and ask you to park up and wait when there are no other cars queuing, I imagine this is so they dont have to actually deliver the food on time. Which wouldn't be so bad if they were cooking the food fresh, but it arrives liks its been cooked the day before. They once gave the car in front our order and left us waiting for 30 minutes without conpensation or apology. Absolutly atrocious. Mcdonalds should be ashamed.

the driver was very strange when he brought my food. saying that "England has no respect!! no respect!!" and then hitting his arm with the side of his other hand. then kept apologising and saying "America is more respectful to me!!" basically shouting it at me then shouted at me he needed the code for the order then continued to apologise! this guy needs to be kept away from people's houses!

All you can expect from a McDonalds

Food was so cold had to reheat all of it and ice cream all over the bag inside

all of the hot food was missing. ridiculous

This should be zero not one star, Order time got later and later and then said it had been delivered, well I don’t know who Tomas it was not to me, Shoddy service.

no bbq sauce as per usual that's why we don't order often something always missing

Completely incorrect items delivered

Slow service and food not very hot

Received wrong order only 1 thing in that ordered and allergy to Big Mac sauce that received

Poor service, Disorganised, long wait, poorly presented food. Stuff missing

Order not delivered yet Just Eat app says it’s been delivered

Quite insane when you have a to leave a review for a McDonald’s… but this is quite possibly the worst McDonalds to exist. Why are there never any milkshakes? Like ever? Can no one be bothered to clean the machine? Going to get on with my life now, but seriously… I just want a milkshake

be ok if the driver didn't drop the bag wirh drink in. no drink ...

great breakfast and extra fast delivery today

Excellent service, Del person had a smile too..;-)). 10mins early , excellent service.. Thank you 👍

I got delivered a quarter pounder with cheese and not a double big mac ive taken a photo if u need it

Wrong order was sent and it was open. Delivery driver has gone back to sort it out but no update

Every time I get McDonald’s I get cold food I’m fuming

Every time we get an McDonald’s order. No dips/ sauces are in the order. This is a simple thing that they can not get right. Do the basics.

awful came cold and my drink was spilled all in the bottom of the bag not happy

The food took over an hour to arrive from ordering, with arrival time on the app changing later. All of the food was freezing cold on arrival, we ordered large chips to receive all half empty, very disappointing service. As a requested dinner from daughter for her 9th Birthday, this not up to standard for the money paid.

large fries that where ordered arrived half full and the food was stone cold. straight in the bin, cheers!

The food was cold and could not be eating

brilliant supper for two grandsons - I ordered a birthday donut - only to have it substituted by a triple chocolate cookie - grandson ate it so it didn't go to waste

Food was cold, and the delivery driver was in the next road to where they should of been.

Put me off McDonald's due to trust issues. Yesterday breakfast I had mighty mcmuffin with brown sauce and after going half way through it I noticed paper in my muffin burger. I had to spit half of the muffin out but already swallowed the other half. This could of caused severe health problems. Before then my partner ordered a meal for Tuesday the drink I got for my meal tasted unclean an did cause a stomach pain the next day. The hygiene and food standard has dropped to a serious concern and needs investigating.

why do you never put straws in, we only ordered drinks and mcflurries...

Every time I order always missing items, and ignored about getting a refund or even getting the refund as credit for next time I use just eat, not using just eat no more!

food nice and hot and all present! so glad the number code has been introduced!

Every single time I order a McDonald’s on Just Eat items are always missing fuming because it does ruin the food chicken nuggets for my daughter no good without the barbecue sauce

i receive the right main and side but the drink was a coke when u has asked for a milkshake and the mcflurry i ordered was not even delivered

Left the two mixed berry muffins out of my delivery ☹️

the burger I received was ridiculous, literally no effort was made to assemble it, all the ingredients where there technically. but in completely the wrong order, just dumped into the burger box. can't believe the staff have that low skill level, a child could of done a better job. food only slightly warm.

It is what it is it’s McDonald’s. Drive-through can be very busy always recommend going in you get your food much quicker.

Delivered on time but missing items

🤮Encountering long hair in food🤮

It's Mickie D's but this one isn't bad at all.

cold food , he had 2 more orders in his bag . so next delivery will be freezing

quick supper that leaves no washing up - nuggets and apple pie both great and a full cup of delicious latte piping hot - thanks maccydees

Below average McDonald's, not terrible but always a little off. Seems a little too busy to maintain standard

Ordered at 5:20 and didn't arrive till 8pm. food for freezing cold, therefore don't believe it was McDonald's. shocking service

What's going on with the hash browns?? New shape, awful flavour... please change them back!

Waited 45 minutes for food. Absolute joke, would not recommend

the driver made 4 other deliveries on the way to us, from order to delivery was an hour when the store is 15 mins from our house! the food was freezing cold and all 3 drinks spilled and what was left was flat

Food cold, wrong drink delivered. Rude courier

I was told 30 minute wait with just eat, ordered at 1.20 and it arrived an hour later. And the food was cold.

McDonald’s fault they took 30 minutes just to cook the wrap, delivery driver was efficient, quick and very nice. If I could rate the delivery driver I would. Give him a pay rise

Only ordered a double burger meal for two. Both quarter pounder burgers were missing

burgers we're burnt black!!!! very upset children

Food was stone cold. No straws for drinks. Refund claim submitted.