Burger King in Havering

after having an original ETA of 14:05, that got pushed back over and over again until I didn't get the food closer to 14:40 and when it arrived it was so clearly reheated. The fries were hard and stale, the burger had hardened cheese around the edge, cold meat but a warmer bun, the lettuce was soggy and discoloured... absolutely atrocious

Yet again several missing items from our order. Don't bother with this place.

Very nice delivery driver top stars for him

I just wanted to say thank you, thats all

Delivery was fine but the burgers were very smashed up might want to consider putting the burgers in boxes rather than wrapping as this isn’t the first time it’s happened

The Burgers were dry and tepid. The fries were cold,tasted like day old. The driver was,however, very polite and on time

Had a great time with family. Nice clean restaurant

Have ordered from here a few times and with nearly every order something has been missing. Either a burger, on a couple of occasions some chips, and on more than one occasion some sides have been missing. Its not ideal, and such a shame as food's ok!

Friendly driver. Delivered with care

Food arrived cold! in the middle of August is a joke!

Food was cold and it took over 30 minutes for delivery.

Like royal and crispy chicken hot and tasty food

Clean store very quick and womderful staff

It was great service, delivery was excellent food was fantastic

I love this place very clean and friendly staff

was a good order however one of the burgers didn't come customised like asked

Everything was good but my daughter said that the mayo in her chicken royale tasted a bit weird. So can you please get the Hellmann's mayo please.

missing one older for chicken nuggets

Burger King. Does what is says on the tin.

Vegan Royale burger is the best

AVOID AT ALL COST !!!!Mould on the seat and got 3 orders wrong ,Everything cold, floor dirty, drinks machine broken and covered in ice. Staff weren't very friendly and the service was slow.

Went here with my mate and instantly noticed only one door was working. There was mouldy peanut butter on the seat and ice covering the drinks machine which only had 2 out of about 15 drinks available. staff were terrible and unfriendly. 2 orders messed up and my friends burger had about half a rasher of bacon. burger itself was small and greasy. toilets were disgusting and there was snot all over the wall. whole place was dirty needs a deep clean. will never be returning again even if i am starving. ABSOLUTELY TERRIBLE, AVOID

food was cold and items missing

The food was great - they got the order a little wrong… I was sent nuggets rather than chilli cheese bites, but it was still tasty

Had the worst service I’ve ever had at a Burger King. For some unknown reason the staff was very rude. I was respectful in my interaction so was left confused as to the service. He was telling me the incorrect price for what I ordered and then gave me the wrong burger anyways. The burger was not well made and it literally looked like the ingredients were all thrown together. The burger was also very cold as if it was already out for while and the drink I was given had no ice and was not even chilled. I was so weirded out by this interaction I didn’t feel comfortable eating the meal and ended up throwing it away. I would avoid this place next time.

The order never came. Terrible service

Excellent service and the food was brilliant

Fries cold uncooked soggy, chicken royals cold and not cooked through

It's ok, not that great we have taken burger fries and chilli cheese bites, The burger is that good in taste, not sure why it was like that.

Late cold and overcooked (overheated)

Order missing kids meals ! all chips but no kids nuggets or burger ,

Delivery service very good. Portion of fries was very small.

Free parking, fresh and hot food

Nice place to have with family and friends

Friendly staff and good speed of service.

Better service than another provider 👍🏼

The food turned up so late and I watched the driver make a number of other deliveries 1st. So when he got to me, my food was stone cold. Appalling service

Not happy as I spent more than 25 pounds . There was an offer of 6 chicken nuggets, 6 onions rings or chilli cheesy bites. None of the 3 were included. It was impossible to communicate with the restaurant or placed this addition in the order. Very disappointed

I order vegan royal its really delicious for vegetarian

Chips were cold and not cooked enough. Ice cream was not provided

The driver told me to next time leave my house walk up to the edge of the road so I could wave him down to make his delivery easier.

food was cold they put the drinks in same bag as hot food which didn't help 😒

Fast delivery with a smile very tasty

From the easy way to order to delivery it was brilliant and incredibly tasty so thank you Burger King and Just eat

Dips and chips and onion rings we’re missing only the burgers and drink we’re in bag

Order was late, not even complete, and lefted outside next to the rubbish bin, delivery guy didn’t ring in the bell or called me, how can I get my money back????

Half the order was missing, chips were missing, cheese bites missing and drink. Literally just the burger turned up, tried to call the restaurant but always has the line busy tone.

Unfortunately our food was cold, we have had to throw the chips away as they are not edible. Such a shame to be honest.

delivered a head of time and was lovely and hot

Food was very cold. Unsatisfactory

The order did not come and they did not even call

Better burgers and chips than McDonald's 😉. More expensive but worth it 👌

Lovely hot food. Lovely delivery guy. Great all round service.

The driver knocked on the door very quietly and left it on the doorstep and had driven off before I came to the door luckily the food was still hot

As I watched on the app. The delivery driver kept going past my address, as if was going to a load of other delivery's first. So my food was stone cold by the time I got it.

Love the place very friendly staff

Very disappointed with the order. The 20pices chicken was missing, large fries missing and one drink missing. Not happy at all, will never order again. They don't deserve one star but I can't give 0

Food was put in the same bag as cold drink stone cold food delivery drive drove straight past me and went half mile to the wrong house if he was on his phone while driving he would of seen me I 1 foot away from him !!!

Half a portion each of soggy slightly warm limp fries, not the first time this has happened but we love Burger King

Didn’t bring me my drink, not happy

Food was Ice cold and a portion of chips and jalapeño bites were missing. Didn’t eat the food and Had to re order from another establishment. Not only did I not get cold food and had to wait. 2 hours to eat I have now paid over £50 to eat. Very disappointed

Food was cold and instructions were not read no cheese on peppercorn fries and there was cheese so couldn’t eat them and no cheese bites delivered

Love this place friendly service

Fantastic food and always fresh the staff is very nice and polite

quick, good hot food, pleasant driver

Cold bottle in same bag as food which made 1/2 burger cold took ages to arrive and got half a box of chips

I’m actually impressed. No item missing and great quality on the food

u put a freezing cold drink in with hot food, delivery driver cannot read as i have perfect instructions to find my house and he got lost. food wasn't even lukewarm its cold

Excellent delivery service the food was very delicious as expected from Burger King

Brilliant all round easy to order and pay heat delivery

friendly staff and delicious food

The service was fast and friendly. The burger was very good quality and the store was clean and tidy

food was stone cold. it happens everything. we don't order for Ages forget and it happens again :-(

Food was delicious..amazing service

They no longer give mayonnaise free with their meals.. disgusting as it should be given free with each meal

Cold food. Large fries were TINY

food quality, Food mainly the chips was cold, Not so much as loaded fries more of a sprinkle,

First time the food has arrived hot!

Fantastic food again and nice and hot when it arrived.👍🏻

The food came cold and the drink that I ordered didn’t even come

All large chips were less than half full. Disappointed

The driver picked up our £70 order and went into Romford town centre to pick up a Mac Donald’s for someone else and then delivered food luke warm. Thanks.

45 mins to come Stone called Items missing

All good - on time and no problems at all with the food

▪︎ menu repetitive and poorly organised ▪︎ poor range of low-sugar drinks and desserts ▪︎ cheesy bacon nuggets had no cheese ▪︎ very stingy portions of cheese, mayo, and onion on burger ▪︎ crispy chicken not crispy ▪︎ buns not toasted ▪︎ no serviettes ▪︎ no salt ▪︎ hot food, cold drinks, and ice cream – all in the same bag

Nice staff Good atmosphere Quik and all the time fresh food

Your driver does not no where he is going I had to follow him round estate now food cold I want refund please

Not only was the food late coming I asked for the drinks to be kept separate as it makes the food cold. This request is on my recite which I can send a photo off if it's needed but the drinks where put in the same bag as the food which made the food cold

Very tasty as you would expect from Burger King great quality burgers

The order was slightly cold had to put on microwave otherwise a nice meal

Convenient yet somewhat worn out. Not terribly welcoming.

Friendly staff and nice speed of service

Good food and quick food. Very welcoming staff

Guy got lost multiple times didn’t speak English and spent 10-15 mins outside the block of flats

Attended at a quiet time, food and service was great. This is my local burger king however it is the first time I have been there. Will be attending again. The staff were polite and friendly.

I received someone else’s order and can’t even get through to the restaurant and now have to wait for someone to answer me at just eat to try and sort it out 🙄 this happens too often with missing food and losing my money with just eat.

We ordered the coca zero sugar but received normal coca, and the drinks were with food together so the food was cold when it’s delivered. Not good this time.

Food was hot and tasty, well done BK

What a waste of money, for what I got I could have got double at mcds considering burger King burgers are the same size as theirs. Plus the food was late and some of it was cold and on top of that the pathetic size portion of the loaded fries is mcds small fries and barely any toppings, Save your money and order somewhere else burgers kings not worth it.

The store is 1 mile away and it taken them 1 hour to deliver my food, food is cold slow service please don’t use this store