Burger King in Havering

was told by app it would be here by 7pm then at 6-53 it stated 18 minutes then on the hour said 29 minutes and finally arrived 7-20

The food was cold , chips rubbery . Even though it said 35 minutes to be delivered . Burger King is quick . Must have had a few stops along the way within the 35 minutes

Order said 30 mins then went up another 27 if knew was going to be hour wouldn’t have ordered think a phone call to ask could be given ??? Or some sort of discount if order time alters ????

Took over an hour to get to me and was freezing cold when I got it

Normally very nice however I was missing cheese and bacon in my chicken royale this time

Everything was good but the fries were slightly cold.

Brilliant first class service from Burger King Romford. Loved the chips, they are so delicious and yummy and Chicken nuggets were really good. Burger king Chips and nuggets is way better than McDonald's. The delivery was excellent and really nice.

courteous and friendly service

I like chadder smoky royal and chilli bites and nice food with good customer service

Driver did not deliver my order straight away, went to Lara grill to pick up another order and was late arriving. On top of that he got lost

Polite and professional delivery And packaging was perfect

I am waiting for my order and they are just chilling with each other

Burgers arrived still lovely and hot! Quality food and really tasty.

Handy location if you're passing, and food was hot, but uninspired decor, a standard BK!

Food was very cold delivery late not happy never order again thanks

Tried out free whopper day and ordered 15 vegan whoppers for completely free! Service was a bit long as the kiosk ran out of paper, but the rest was good

fresh food, friendly staff members and clean restaurant

having nice time with friends. looks very nice clean restaurant

If you want your order completely wrong, and a restaurant you cannot get hold of for love nor money….order here! Ordered food for 4 people, they delivered 1 burger and 2 sides that weren’t even ours! Useless!

Took nearly and hour and a half for our order to arrive. And hour for them to start preparing the order very disappointed

Just walked out staff in the till refused to take order through the till and told me to use the screen kiosk when I explained I had only cash I was shouted at to use the kiosk. Your manager is very lucky had my kids with me as it was only down to them that he didn't leave the building via the front windows. Absolute joke Didn't realise bk had gone cashless?? Why have the tills installed ??

I order caramelised onion new paperwork chicken burger and chilli bites whenever I taste new burger always delicious taste with good customer service

We was missing chips but other than that really nice, I was warm for once

This is more about the delivery. My food was never delivered, despite the fact it said it was. I tried messaging the driver and got no response.

cold food .. courier got lost 🙄

The food and service is awesome 😎

The delivery driver blocked in my vehicle and was off to complete his delivery. I emailed burger King and have had no response. I struggled to get my car out of the disabled parking space (I have a disability), in order to get my daughter to her to a paid appointment and was slightly late. Very disappointed with BK!!!

Nice receiving and good response

Both burgers were excellent and quick delivery

Missing all the burgers!!!!!! Not at all happy

Surprisingly cheerful lady staff helping to take orders. It is very nice to see someone serving you with a big smile. 12:30 pm on 3rd Feb2025.

Great place for family and fantastic staffs

The food was very cold it was mixed with a very cold coke. I have to heat it up before we could eat it which is not very healthy. I’m not happy with the order

Very nice experience with the staff and food is also fresh and good 👍

45 minutes late and the food was just about warm!

I recently visited this place. Friendly and helpful staff. Most importantly, the food was good. Good service.

Amazing experience Well cooked food. Staff was soo nice☺️

Great customer service. Nice & cool environment.

We went to eastern ave burger king sitting there 2 scruffy smelly women walked in with a baby buggy with a dog in it that stunk I complained to the manager he said yes I deal with it I sat outside after we walked out leaving our food coss we dealt sick you know what nothing was done and to top it all my missis went to the laddies loo it was all blocked overflowing the store should be shut talk about hygiene they really don't give a monkeys cannot understand a word they say either disgusting store

My whole meal is cold I had to put my fries and chilli cheese bites in the air fryer and reheat my burger this is unacceptable

Been with my family, it was lovely experience. Food preparation was excellent and Restaurant was very clean and friendly staff. More than happy visiting this Restaurant again.

Double cheeseburger wasn’t nice , very plain with no taste. Won’t order from here again

Food was all correct and warm and delicious. Only thing is they didn’t supply and ketchup or tissues.

everything was wrong in the order. wrong burgers sent out with no attempt to rectify the issue despite me reporting many times.

Like smoky chadder burger specualy pink oniin with chadder tasty and good customer service

Burgers were lukewarm warm the steak burger was over cooked otherwise nice

I ordered a burger on burgerking.com from Romford East Avenue RM7 7JJ on the 27/12/24 order number 0351 @ 5:13 and I got sent a burnt burger completely black (see photo) I called to complain and they just hang up on me saying I should make a complaint online.

There Whopper items I would like to recommend everyone for try once. Space is cleaned up & food delivery is also very fast.

Double Chess burger I tried there. Its delicious. Behaviour of employees are very friendly & Highly recommended

Very impressive restaurant. I tried three times Whooper & it was just fantastic every time. Greatly recommended

Chessburger & Hamburger I tried there. Its delicious. Behaviour of employees are very friendly

Its a indeed place for family and personal outing. Friendly environment, open space. Food quality & employers behaviour are also to notch.

Are food came incredibly cold and it took an extra 10 minutes to come

Burger was delicious quick delivery

Excellent and quick service with hospitable staff..really appreciate to store manager being so kind with everyone 😊...

It’s Burger King what can I say?

Chicken burger was nice . Decent service but environment was cluttered. £8.20 for a meal.

The food was good and service was nice as well.

The food was revolting. Would not eat again.

Useless takes an hour and 20 minutes

Very good service staff and management are friendly. food was excellent and fresh 10/10. 100% worth coming back

Food was cold on arrival, delivery time was put back further and further to the point I wanted to cancel. Complain to Just Eat who just gives a small refund not taking into account the time waiting and the cold food that my daughter has waited for. Not the first time there’s this type of service but what can you do most places deliver in this way now!

Food arrived almost 2 hours after I ordered and cold completely disappointed

As it’s freebie a Friday we should have got 6 chicken nuggets free but they were not in there. The sauce was but not the nuggets.

Small portions. Cold. Late delivered.

Very tasty then it is Burger King after all

Order was incomplete, ordered double whopper, paid extra, only got a single

chips bit cold apart from that it is excellent

Driver couldn't find my house, food was so cold when it arrived

Very quick service and hot food

Unless you're used to it, it always looks closed. Reminds me of one of those lonely diners on a deserted road, except it's location is far from that. Service is usually friendly and the food OK but the overall atmosphere and lack of any real investment to make it a positive experience, really let it down.

Food was cold when it finally arrived. Delivery driver watching videos on his phone upon arrival, no apology for late delivery.

Cold and thrown together . No serviettes either . Chips had way to much salt on , as someone with high blood pressure this isnt good .Do better and serve customers food the way you would like it served !

never actually received my order and i have not been helped or believed at all! terrible service

Arrived 30 min later than time first given. Wrong order delivered. Unable to send back. Food cold. Just a shake a family did not have their meal

NOT DELIVERED! I ordered 2hrs ago. Time kept increasing. I called restaurant they wouldn't help and referred me back to you... No customer service... Keep referring to app and app kept saying driver assigned, then suddenly said delivered but wasn't!

Food was lovely. Only let down by missing 1 item.

the burgers were not wrapped up properly and chicken nuggets were very dry. The quality of food was not good this time.

They messed up my order then made me drive back to the Resturant and treated me so rudely

I specifically asked for my food to be made fresh as last time it was stone cold - yet again they pack ice cold drinks in with the food at the restaurant so everything comes stone cold yet again - simply lack the drinks in a different bag like McD’s and problem solved -

The chips are really hard and are barely warm which is disappointing to be honest

Very tasty and delivered with a smile

Very good staff and very quick…!!

Food arrived on time and was still warm. Polite driver. Thumbs up

Amazing food and staff was soo nice. Really love this place.

Awful. They gave me old reheated chips and burger

Order cold , driver looking for my flat for ages , order has missing things 😡drink

The food was so cold we had to warm it back up to that point it was horrible

Cheese was missing from double whopper which was a paid extra

why did you put the cold drinks in the same bag as the food, totally spoilt it, nonsense

an absolute disaster, I received the wrong order.

Absolutely disgusted did not order anything do not like ordering from machine my 3 sister's did takes long and very confusing big big queues I prefer ordering at counter two old ladies after us Took so long trying to master the machine we will not be going there again We used to go there every sat but no more will we enter there again

half the order never turned up! won't be using these no more as it happens too much

I'm an Uber driver but today I must share a great experience... All burger king staff are rude towards delivery drivers but Mr Manish manager treats us so nicely well appreciated sir and about service towards customers he is very professional and leads the team very well seriously strongly I recommend to burger king area manager hire people like Mr Manish because day by day all Uber drivers hating to deliver food from your franchise only lack of rude staff

Had a great time having food in this restaurant. Clean and tidy .

The speed of service and customer service is very nice and friendly

after having an original ETA of 14:05, that got pushed back over and over again until I didn't get the food closer to 14:40 and when it arrived it was so clearly reheated. The fries were hard and stale, the burger had hardened cheese around the edge, cold meat but a warmer bun, the lettuce was soggy and discoloured... absolutely atrocious

Yet again several missing items from our order. Don't bother with this place.

Very nice delivery driver top stars for him

Reviewing this place after visiting so many years for the first time. To be fair I haven't been here for quite a while due to change of routine. Anyway this is by far the most consistent branch of Burger King I have visited in terms of food quality and it was no exception for today. The steaming hot chicken melt and beef melt we ordered came up in no time, both found to be really delicious. Staffs serving me today was polite and pleasant. Place is well lit and spacious, free parking outside is definitely a plus.