TGI Fridays in Havering

Very expensive for the quality of food received. 19.95 for burger and chips that was only slightly better quality if indeed then a burger King burger. Would only return if a special occasion was being hosted at a TGI Friday. Toilets are upstairs and a little walk away for vulnerable with mobility issues to contend with 👍🏽

Its really disappointing their staff are not even looking at you after they served the food. Its hard to ask them when you need something like sauce or if you want to order dessert.

Came to use the 20% off cinema tickets. Really good offer and had a lovely time with my friends. Great atmoshphere. Queensley was great and the manager Jake was good as wel. Overall great experience

Great location with a super friendly staff. Had the sesame chicken and it was delicious. Would definitely go again.

I came here with some friends for a birthday, the staff were so friendly and made us feel so welcome! The drinks were so tasty and arrived quickly, and the food was delicious as well. We’ll definitely be coming back soon!

The waitresses Lisa and Hannah were amazing. So friendly. The fajitas were scrumptious and we had so many whisky sours. We really needed a good night out.

Went there for lunch. Mostly empty. Short of staff. Ordered the bottomless chicken strips and waited such a long time for two small plates of 6 small strips in each plate for each round. Only one server for the whole restaurant.

Order took ages and sauce missing

Haven’t been here for ages but saw the new menu advertised so gave it a try. It did not disappoint, service was good and food was very nice . Will definitely be back more regular.

Milkshake was a lot smaller than I expected but everything else was perfect. The Riblets are a very much enjoyed new addition!

I had a fantastic experience here we came to celebrate a birthday we got a big fuss made of us. The atmosphere here if really great

Went to romford tgi fridays for dinner to celebrate food, drinks, and the staff were all incredible. the place was quite busy but service was fantastic

We came here for the bottomless brunch really loved the cocktails and the food we had a fantastic experience we booked again that day

Great lunch spot! Thanks to Hope for looking after us. Outstanding service!

Ive never actually been to a TGI Fridays before so when visiting romford and going here for the first time, i enjoyed looking around at how big the place was. It has so much to look at starting from the entrance where theres a model motorbike you can check out and pose in front of, the memorabilia of stuff from the 80s, 90s, 00s etc on the walls, the well designed tables and chairs along with the boothes and not to mention the food was great but a bit expensive for certain stuff especially their burgers but other that that a wonderful sight for the eyes

Food was ok but it was cold or lukewarm at best! The packaging used will not keep food warm for long. I suggest that they have a look at what Wagamamas use! Works great!

I came Friday night as my previous experience was great, ordered some ribs as they were really nice before and a burger a chips yes I can eat like a horse if I want to lol. Had some cocktails as well, me and my friends weren’t dissapointed. Another great time at TGI thank you

They catered brilliantly for my friends gin allergy. Swapping the gin to tequila in the Long Island ice tea was genius.

Great service, catered for my Gin Allergy

food was mostly cold or barely warm on arrival, no care taken to back obviously been cooked too early or driver took too long. only live ten minutes by car from restaurant as well!

This place is great. Excellent service and food. Staff were very friendly. Staff named Miya had excellent customer service.

Mitchell was so welcoming into the store. Miya was absolutely brilliant with her service aswell! So friendly! Would recommend to anyone!

Loved the service and the drinks were great as always. Maya was really attentive and served us right away

There were 12 of us including 2 babies.the Staff were fantastic, all very cheerful, happy to help.good service lovely food.They needed a medal to put up with us lot.well .everyone 😀😀

Our server was excellent very attentive The food was ok but not everything ordered was available The atmosphere was awful very very loud music and bright spotlights everywhere you turned that gave me a migraine I just wanted out of there Then to have to pay for parking despite being disabled. I can guarantee never going there again

I had a recent meal with my family here at TGI's experience. I experienced a wonderful welcome by the front of house manager , staff serving drinks, and took time to talk with myself and my son. Food was delicious, specifically the Jack Daniels chicken tenders! Wonderful service. I will visit again 😀

This place was amazing good service !!! Amazing food drinks also good and we had a great time we will definitely be back !!!

This restaurant is a absolutely fantastic for birthday celebrations or any celebrating of any kind. we had a massive fuss made of my daughter with hats and cake and a unique birthday song. We had a great time

I spent over £60 on a platter, appetizer, and drinks, but the quality didn’t match the price. The food and drinks were disappointing. The only good thing was the friendly staff. Not worth the money overall.

I really enjoyed the new shortrib fajita, complemented with a side of garlic fries. Everything was sizzling hot so many flavours. Love the heatwave salsa. Nice kick. The bartender made me a nice cuba libre. Lovely!

I can’t begin to explain how annoyed I am. TGI’s is not cheap. Had the cheek to send me what they did. Ribs absolutely cremated and stone cold, chips and onion rings also cold. Had enough of restaurants thinking that just because it’s a takeaway it doesn’t matter. We are paying more on the app because all of the extra charges. I come into TGI’s a lot and just because of this never again am I coming in here again. £2.47 service charge as well. For what? What service!! Sort it out guys ridiculous.

I recently had the bottomless brunch at TGI's Romford, and I have to say, it exceeded all my expectations! From the moment we arrived, the atmosphere was vibrant and welcoming, with enthusiastic staff, who had a grate sense of humour from the get go. The best tip for this place is the drink’s; all expertly crafted by Mitchell. Every cocktail was spot-on, and served with a smile. Whether it was a classic Long Island ice tea or one of their more creative concoctions, Mitchell’s attention to detail makes for a grate time out. He made sure our glasses were never empty, and his friendly, upbeat attitude added to the overall enjoyment of the brunch. The food was also delicious, with generous portions and a variety of options to suit everyone’s taste. Combined with the unlimited drinks, it made for an incredible value and an afternoon well spent. If you’re looking for a great bottomless brunch spot in Romford, I highly recommend TGI's. And if you’re lucky enough to have Mitchell as your bartender, you’re in for an even better experience!

Myself and my Boyfriend went to TGI Fridays in Romford for a Bottomless Brunch and Mitchell was helpful and friendly. Drinks were made quickly and service was very good Would recommend a visit!

What a shame TGIs has gone so downhill from when it was a real special treat of a meal out. The new reduced menu has hardly any selection. £20+ for a burger the same size as a McDonald’s basic, no side sauce or condiments offered. Even with the child meal being free in their deal I still felt ripped off. Thankfully her meal was bigger than my own. £10 for a standard glass of wine too…. Excessive. Staff were friendly but clearly short on numbers so food took approx 1hour to arrive even though only half a dozen tables sitting. Looks like they won’t be around for long at this rate which is sad.

Mitch and Zico were lovely and friendly ! Good food also.

Absolutely amazing evening, staff were happy and chatty, food was outstanding. Already booked to go back next week. Thanks guys

I'm hardly leave reviews but had to for this one. poor food, over priced. Was better off going to a weatherspoons. You live and learn not to make that mistake again

This places atmosphere is absolutely fantastic, the service was amazing. We had a wonderful time. We will definitely be back!

Just had a lovely dinner with a friend. David was amazing and so attentive. Definitely recommend.

This place is fantastic, the atmosphere is amazing any time of day especially if you are celebrating a birthday or any big occasion they go above and beyond

My Thai food (Woon noodle salad) Glass noodle salad

oreo cookie milkshake since 25 years.. is just fantatastic. // £20 half rack ribs.. its too small for a main.. but tasty. mac cheese is good value.. kids shakes/meals are good value. service always exc😭ellent. seating is awesome... missed our booking slot by 30 mins trying to find a parking space!! but.. kids love it.. 👏👏👏

Went here with friends for lunch, good food and good service. Would highly recommend.

Went the other day for a family meal, staff were attentive and nice, food was def good portions for the money paid, enjoyed the food and my evening out with my family.

We used to enjoy going to TGI’s a lot, usually twice a week. However recently they have changed the menu a few times. My family are vegetarian and the options available to them is very limited. The vegan food is almost like eating cardboard, it’s horrible. For many months now they have been unable to make a pina colada as they NEVER have coconut cream!! Look at the state of their side salad now, absolutely shocking. Even the staff we’re embarrassed to serve this but had no choice. This place is falling apart, we will be going to Frankie and Benny’s from now on. The food is much better and they always have what we want. Honestly it feels like TGI’s is going to close down soon, it had been extremely rubbish the last 10 or so times we have been.

Came back here for 1st time in very long time.. service better than last time. Potato skins for starters if you could call them that, like got half of one and cut into small pieces over priced for what they are. 3 mains came steakes were nice.. delay on burger stack.. when came was very undercooked, was replaced but others had finished mains as it arrived. Very pricey now too.

I don’t know where to start. Food on the floor. Service was abysmal. Food was cold or didn’t arrive at all. Cutlery was still missing 5 minutes after the food finally arrived . Of 5 appetisers, 2 were cold and one was missing. Of the 5 entrees (arrived 80 minutes after we ordered them), one was so undercooked it was still mooing, one was cold and one never arrived. Around us 6 other tables walked out and/or complained. The 1 star is for the cocktails. If the steaks get any thinner they’ll be transparent. £28 for a New York Strip the same thickness as bacon is just ridiculous. 2/8/24 food quality still poor, alcoholic drinks poor, no staff after 9pm. Just terrible

A little bit of an odd mixed experience really. Firstly the menu seemed really sparse compared to when I have visited Friday's in the past. There was very little beyond the basic meat and fast food type options and out of what few alternatives there were they all seemed to be Cajun which didn't suit some in our group. Food was just okay, probably expect better for the prices. The service was mixed but not really a fault of the staff's attitudes or anything, more a management issue. Perhaps they were short staffed. The staff were telling us conflicting things and the server kept changing which didn't help. We kind of felt like an afterthought tucked in a corner some of the time. When they were attending to us though they were friendly enough, just a bit flustered. The prices were a tad much but finding a £25 off £100 on the app helped bring them down to more acceptable levels. I do think they should try harder with their menu though if they want to continue at the prices they do or they might struggle.

It's ok if you like to wait over an hour to be served! Manager not really up to the job.we went for my sons 16th birthday we per booked andhad a party of 15 but still got seated on 4 different tables. I'll never go here again.

Amazing experience! Food and 241 cocktails are delicious! Cannot recommend enough

I was served by a lovely lady called Hannah, she was very polite and friendly. I had an issue with my food and she sorted it out for me and nothing was too much for her. She is an asset to the company. Amazing customer service👍🏼

Quick to be seated but waited ages to get drinks. Food was okay but well overpriced (in my opinion). They always seem to be understaffed. The atmosphere would've been better had there not been half a dozen screaming kids running around the tables.

Very slow service. Staff not attentive, hardly came to my table. Took 45 minutes for my drink and then forgot my food order. What makes it worse is that the restaurant was quiet so there was no excuse. In 3 hours the staff only came to me once, didn't bother clearing the table.

Went for bottomless brunch, good variety of foods and drink options which tasted great however some of the alcoholic beverages were quite weak. Nice environment but the toilet area was dirty and some of the toilets did not flush as well as tissue and straws all over the floor. Staff and waiters were welcoming and friendly but took a while for them to bring out drinks and food after ordering.

Our fries and nuggets didn’t even come . Burger was stale and so were drinks.

Served by Mitchell absolutely amazing service and my drink wasn’t available but made his own similar to my favourite tasted better 10 out of 10 service thank you so much

I am now 87 years old, I'm still waiting for my rare steak. I heard screams coming from the bathroom, poor guy is fighting for his life 😭🙏, probably drank a dodgy milkshake. Overall I'd give this place a 9/10 but it wasn't Friday when I went there so I didn't get the full experience and they charged me triple.

Ribs cold. No glaze or evidence of charring. Looked extremely anaemic. Disappointed. Wings fine. Nice level of char. Chips and onions rings ok. Missing drink.

Half the chicken was missing and the cheesecake was melted as it was put under all the hot food

The atmosphere was amazing the staff were attentive and had an amazing knowledge of the menu aswell as they were friendly and helpful and always making sure we had everything we needed during our meal to ensure we were well looked after

Had a great time at tgi’s everyone was so helpful and kind the food was amazing. Mitch was looking after us he was a really lovely man

We arrived for our reservation but when eventually greeted the waitress wouldn’t take my code and said it wasn’t necessary although I was hoping she would as it was a special occasion I’d booked. She was very rude after asking for a larger table, even though they were very quiet and my elderly dad discreetly asked again and explained my child was autistic and we’d appreciate the room. There was four of us and we requested a table for 6. We decided to leave after she then said ‘do what you like’ in response to my dad’s polite request, we won’t be returning as her attitude was disgraceful. It was my son’s 16th birthday meal, and she was extremely unpleasant and tainted what was meant to be a special and enjoyable experience.

🤩 we had such a great night out at Fridays. I have to say we were so impressed with our food, the service we received was exceptional. Thank you for such a lovely experience.

Queensley’s was fantastic, amazing energy took amazing care of us. Food was amazing, and the 241 deal on the cocktails was good.

Had the best time today. Amazing food and cocktails and top teir service. Would defo recomend

Ordered cocktails..20 mins later told most of cocktails can't be made due to no ingredients 🤷‍♀️ 50 mins later got drinks..wrong starters...tbf mains were fine although I dispute there was cheese in the mac and cheese as tasted of just pasta..manager ? did take drinks off the bill due to cocktails up but seriously...I love TGIs ..lakeside one is awesome but Romford needs some work..if I'm waiting an hour for food I at least need a drink

Lovely food. Waitress was spot on and attentive

food was cold, missing boneless wings, portion size of the sesame chicken was very small, 8 pieces of chicken for a main meal is tragic. Really bad tonight.

Amazing service from our Server Queenie. attentive and a great humour. Food was lovely as well. Would highly recommend

Ate in the Romford TGI Fridays Saturday 8th June for a family birthday and had a great meal. Despite the restaurant being busy the staff were friendly and attentive, we didn’t have to wait long for our food and drinks, the restaurant was clean and the menu was good for vegetarians! Would recommend this branch to anyone

Absolutely horrid place food took over hour, and was freezing cold, cocktails was left at the bar for 30 mins it was wasn't even busy. Never again, I walked out.... It's happened twice at Romford brunch now.. oh and when food come out it was burnt over cooked terrible

*UPDATE MAY 2024* More staff. New menu (without salads and veg mind you). I get the fajita so that we get some veg. Without the salads, there's not much for the kids to get veggies. Alas. We enjoy the meals here. Steak. Fajita and sesame chicken. ****** Love a family meal at TGIs. They do however seem to be under staffed whenever we visit. The staff are still very helpful and kind. The delay in ordering means the food can take a while to come out on a Friday evening. When it does, it's worth it. My cobb salad was huge! And satisfying. The avocado & lime dressing option was a bonus! We always love the buffalo wings/bites. Mac n cheese bites are sooo succulent unlike the more common dry versions elsewhere. My sons love the ribs! And the quasadiles were a great new dish for us. Mocktails were also delicious😋 Pictures of food barely taken in time as we grabbed at it on arrival 😂

Me and my girlfriend came here today and it was absolutely shocking , waited 20 minutes for just drinks and over an hour and half for mains , bearing in mind it wasn’t busy at all probably 10 tables at most, the waiters we’re avoiding us and took 30 minutes to get their attention to even order the mains it almost seemed like we were being blanked for no reason , then when we did finally got one ladies attention after she stood talking to the barman for quite some time she turned round and said “oh I forgot you wanted to order mains” and somehow that isn’t even the worse part , when the food finally arrived it did not match the description of the menu the sesame chicken strips was so sweet and sickly it was inedible didn’t even manage to have more than 2 bites it was that bad , to top it all off mid way through eating the watery and bland Mac and cheese I then realised there was strands of hair in the mac and cheese , which we were more than understanding about as we know this can happen sometimes. But it was the waiters response that shocked us most. We asked for the bill and explained our concerns to her about the hair to which she responded “ oh is there , do you want a receipt?” Wasn’t even concerned about our issues or didn’t acknowledge it just wanted us to pay and leave. I’m so shocked at how much the food come to and this was the customer service we were provided with , we will never come Here again this had to be the worst place we have ever been too , if I could have given it 0 stars I would have done .

sophie was amazing!! Food was great, highly recommend the pina coladas.

Went for little boys 5th birthday and food was average service was slow but worse was I asked for the ultimate birthday desert with the sparkler and when it came up it just had the tiniest candle an no happy birthday music an no singing. Whole point was for the big fuss they used to make for someone's birthday an they did nothing! Will never be going back to this over priced average food place!

Ordered two jars of glaze and was delivered on time

Amazing meal and wonderful service! Highly recommend!!

Extremely impressed, from start to finish. The food was outstanding, arrived quickly and all was piping hot and freshly cooked. The staff went above and beyond, especially the manager Mitch. He made sure our visit was second to none and we felt looked after the whole time. Would definitely recommend and will be back! Thank you to Mitch and the team.

absolutely loved our bottomless brunch the manager was very accommodating the drinks were divine and rather strong just how we like (compared to other places) will defo be back

Had a fabulous meal here yesterday with family. Server couldn't do enough for us. Food was hot and tasty and it was a great price too.

Was probably one of the best Bottomless brunches that we have had! Fab Food & cocktails. Mitchell Thank you for your brilliant customer service!

Great atmosphere and lovely staff. Definetely worth visiting.

I have been there so many times and every single times I just love it so much more. Staff are amazing, food and drinks are amazing, the decor on the walls are just something else and remind me of Hard Rock Cafe. I love it here and I would recommend this restaurant for every single person I know

I received a hot dog instead of the hog dog ordered.

Food prices have shot up and the portion sizes have reduced. I used to come here often and was a massive fan! Now I'll be coming alot less unfortunately as too pricey for what you get

Being very honest I didn't like it. The meat we ordered was super salty. The food is super expensive. The restaurant itself looks very nice but that's all.

Great service. Music a bit too loud if you want to have a conversation without shouting. Food disappointing especially considering the price.

Came in on a surprisingly busy day and got my food in a reasonable time. Hannah had a few tables including mine. She was always on alert keeping us okay and making sure everything was orderly. She deserved my tip so Big thanks to her

The waitress Grace was amazing. So friendly & attentive.

Most of the menu was unavailable, food was pretty much tastless. Small portions, expensive. TGI has really gone downhill

The chicken cajun was sauceless, very disappointed

Silvia was very accommodating, attentive and helpful. I was seated speedily and the food came fast. Service with a smile goes a long way. Thank you

Service is good but food is not at all good and price is very expensive for their quality .first and last visit from us .

We enjoyed a wonderful Sunday evening the service was great couldn't ask for anything else to be honest

Had an amazing experience here Jake was amazing with recommendations if your indecisive like me and my friend with drinks, he will give you perfect cocktails for what you say you like very pleasant experience will 100% be back again !

Milkshake came spilt and looked awful ,

Waited over 15min before staff came to us. This is 3pm on a Thursday, restaurant was not busy and only to be told to wait a further 30min.

Order missing items big the first time

Wow, can't believe the prices in TGIs now! And as for the 2 for 1 cocktails, they are the price of 2 anyway! Went on a Saturday night, was fairly empty, no atmosphere. Was served a stone cold beef burger burger and drink orders took forever. Also had delivery drivers standing right by our table. Will not be visiting again, over priced and not worth it, shame as used to really like this chain of restaurants.

Really impressed with this place, the food was amazing and reasonably priced. David was a wonderful server and made our dining experience even nicer. Thank so you much for your wonderful hospitality.