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3,1

Based on 1.672 opinions finded in 2 websites

3.1Ambience3.1Cuisine3.6Price3.1Service
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Nº 740 in 901 in Portsmouth

Nº 20 of 31 American in Portsmouth

CUSTOMERS TALK ABOUT DISHES WITH.. chickencheesebacon

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Very clean and fast even though it was sooooo busy, always staff there to help, all fresh and lovely food. Couldn’t ask for a better, cheaper restaurant in gunwharf :)

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Eleanor Marples . 2024-04-17

MORE AT Google

A true, and fully immersive experience of incompetence

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Blocky . 2024-04-17

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i walked in and instantly was mesmerised by the exotic smell that entered my nostrils, the beefiness of the burger was so good and the fries were extremely crisp and perfectly salty, truly changed my life as before i was extremely depressed and now i am happier than ever as i have eaten this food.

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Brandon speller . 2024-04-17

MORE AT Google

euphoric culinary experience. mega cheeky.

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Philippa Stack . 2024-04-17

MORE AT Google

Staff were so friendly, great atmosphere

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Travis Ray . 2024-04-07

MORE AT Google

Staff were so friendly, great atmosphere

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Travis Ray . 2024-04-07

MORE AT Google

Great food, very fast and friendly service

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Henry White . 2024-03-27

MORE AT Google

Took ages to pay and then the food arrived and it was cold and the place was empty so shouldn't take that long

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Jade Plant . 2024-03-24

MORE AT Google

Great tasting food and friendly staff!! Good place for a quick bite!

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Anuja Thomas . 2024-03-02

MORE AT Google

The manager, Harry, was really helpful and the experience was amazing

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Lou Adams . 2024-03-02

MORE AT Google

if i could,, id give it 10 stars here literally multiple times a week it’s that good

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Ella Cripps . 2024-03-02

MORE AT Google

Fast Food at its finest! Great value for food and service! There’s a LOT more room for improvement in terms of cleanliness but a great place to unwind after shopping or before going to the cinema. Diverse staff make it more convenient and kid friendly for all guest from all walks of life. Clean and Safe, Hot and Fresh, Fast and Friendly Restaurant! Keep it up!!!

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mark lambatan . 2024-03-01

MORE AT Google

This is the BEST Burger King ever, after visiting other Burger Kings, in the UK, Italy ans Portugal, I thought that it could get any better than the ones back home. But I loved it, the salad was fresh and the burger was hot and well cooked just how I like it. Not to mention my kid that got a free pen, a map and a crown! I would totally come here again!

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henrique santos . 2024-02-29

MORE AT Google

My daddy took me to Burger King and I loved it, there was lots of fun! The people behind the counter even played with me so I was not feeling alone! I will never forget this birthday, thank you all for everything! (He loved the manager Josh that was on the shift and a crew member called Harry).

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Henrique Santos . 2024-02-29

MORE AT Google

Restaurant was dead, with only 2 families and a table off two the restaurant was filthy. And to top it all off the warmest part off my meal was the milk shake 🤦🏻‍♂️. Not coming back, wouldn’t recommend.

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Spam Spamaccount . 2024-02-23

MORE AT Google

Great place to eat. Good food and friendly staff

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Emma Mckenzie . 2024-02-11

MORE AT Google

Normally enjoy Burger King but in the gunwharf restaurant I found a very long hair in my burger went to complain and there was a cook with very long hair cooking without a hair net so asked for a refund and left won’t use this restaurant again

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Lee Noakes . 2024-01-31

MORE AT Google

Great customer service and food

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PEDRO Santos Torres . 2024-01-25

MORE AT Google

very nice food served quick, worker called josh was lovely served me perfectly!

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Hayden Perry . 2024-01-25

MORE AT Google

Cheap and good for the price specially in gunwharf will definitely come back

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Pedro Torres . 2024-01-19

MORE AT Google

We loved the whopper, its one of my favourites. The oreo milkshake is a 10 out of 10 as well. I've been to many Burger Kings but this one I really liked, it is also very close to the sea and you can go for a stroll before or after the meal. Shoutout to Pedro, great customer service.

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Sandra Jiménez Torra . 2024-01-19

MORE AT Google

Went the other day for a meal and I really enjoyed it, specially the onion rings, the service was polite and very helpful.

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Paula Jiménez . 2024-01-19

MORE AT Google

Good place to grab a quick bite to eat. Cheap, fast and tasty, what more can you ask for? The staff are friendly too - Pedro was lovely.

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Jack F . 2024-01-19

MORE AT Google

Great place to eat I would highly recommend

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Josh Solomon . 2024-01-18

MORE AT Google

Had a very good lunch well cooked

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David Earley . 2024-01-17

MORE AT Google

Very good service in a nice restaurant

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Sam . 2024-01-17

MORE AT Google

Staff friendly food good quick service

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Pat Earley . 2024-01-17

MORE AT Google

Food was lovely and fresh, the people working were helpful, and the person cleaning tables was nice and chatty!

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Harry Ozzy . 2024-01-16

MORE AT Google

Very busy. Food was dry. But it turned up quickly. No lids or napkins or straws given had to find them, very low in stock. The meal we ordered had small burgers.

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Robert Lock . 2024-01-15

MORE AT Google

Food was tasty. Service was quick. Really enjoyed my experience here

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Teia Deacon . 2024-01-11

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Crime against food Meat dry, chewy, tasteless. Dirty, almost green in color. Bun so hollow it falls apart. Barely any toppings or sauce inside.

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Mr Ajay . 2024-01-10

MORE AT Google

Great time at the store, manager was very enthusiastic

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Charlotte Warner . 2024-01-09

MORE AT Google

It was horrible . Mushed chips and wrappers were all over the floor, the service took ages; and when we finally got our food mine had a piece of a workers glove in it . Will not return (I posted this now but was a few months ago)

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Mia Sharpe . 2024-01-06

MORE AT Google

Portsmouth's Burger King, a messy sight, Tables grimy, orders not quite right. A fast-food tale, humorously s...t, In a kingdom where clean's out of sight. Spinnaker Burger King, what a jest, Dirty tables, order not the best. A tale of a pathetic culinary quest, Where cleanliness wasn't a guest.In Portsmouth's realm of the Burger King, Tables dirty, orders missing more than a wing. A laughable scene, a fast-food fling, Where tidiness didn't ring. Next time it's to the clown not the king of poor hygiene.

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N R H . 2023-12-29

MORE AT Google

light purple haired girl is hot, would smash, 10/10 going again

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nic dowse . 2023-12-26

MORE AT Google

It's Burger King what more can I say, a Whopper will always taste better than a big Mac in my book

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Chris Lake . 2023-12-25

MORE AT Google

Comida maravilhosa. Funcionários muito prestáveis. Foi um dos momentos altos da minha visita ao país :)

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Inês Neves . 2023-12-23

MORE AT Google

Great food every time I visit and always friendly and helpful staff, look forward to my next visit......which will be soon 😁

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Steve Smith . 2023-12-21

MORE AT Google

Will go again. Helpful and polite workers. The manager Josh was extremely helpful. Place was clean and tidy. Calm atmosphere and lovely burger.

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Spudy Aquilina . 2023-12-20

MORE AT Google

Great overall visit whilst in gunwhalf, restaurant was busy but clean and staff were very helpful and friendly. The staff deserve a payrise dealing with some very rude customers, which we witnessed while there. Handled professionally.

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Syreeta Earley . 2023-12-20

MORE AT Google

Great, the service was quick and was overall fantastic.

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Izzy Aquilina . 2023-12-20

MORE AT Google

Despite it being very busy (very understandable as it’s during Christmas), the staff were working really hard to make sure everyone had their orders at a reasonable time!

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Kayleigh Marks . 2023-12-18

MORE AT Google

Really happy with food and service. Will return again!

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Robbie Oliver . 2023-12-18

MORE AT Google

Food was nice, fresh and hot. Dude on front counter gave service with a smile and was lovely, man cleaning tables wished me a nice day too :)

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Benjamin Hessey . 2023-12-18

MORE AT Google

Staff was very friendly and welcoming. The place was very clean and the food was quick and came hot.

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Akino . 2023-12-18

MORE AT Google

Scran was bussin tbf. I ate a burger it was very good 👍

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Rhys Lambert . 2023-12-18

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Food took forever to come, couldn’t add a meal to the order and the male toilet door was broken

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Gingerwiza . 2023-12-18

MORE AT Google

Service terrible. 20 minute wait from ordering to collecting. They really need to buck there ideas up

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Steve Moffitt . 2023-12-16

MORE AT Google

I've got real bad food poisoning from here and i know it's from the food i had here because i hadn't eaten anything else. I had the chicken nuggets, bad chicken🤢 Also had an unpleasant smell in there, floors were sticky with drinks, completely ran out of ketchup and had to pay for mayo so no sauce and litter on the floor inside. not very pleasant. And now im very ill 🤡

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Sophie 321 . 2023-12-05

MORE AT Google

Great branch at a great location. Couldn’t have asked for better service

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Freddy Hart . 2023-11-30

MORE AT Google

Service was great! Love the new burger😁

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Morgan Little . 2023-11-30

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Really fast service and friendly staff, food was nice and hot, very nice

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Darcy Forrest . 2023-11-30

MORE AT Google

Food was ok but the service was very poor. 2 out of the 3 dispensing drink machines were completely out, and the remaining drink dispenser only had full fat regular Coke, with no flavours. When I pointed this out to the staff they just walked away and shrugged. I asked for something else and they provided me with 250ml Capri Sun (Only had black current) which is a child's drink, with paper straw to drink with. Surely they should have been aware and should have informed the customers of the issues prior to completing the purchase or at the very minimum a sign to that effect would have done. I will not be going back there again.

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V5634LKdavid . 2023-11-23

MORE AT TripAdvisor

Cleanliness was lacking, staff seemed to be losing the will to live. Asked for mayonnaise and was told "mayo is 30p". 30p for MAYO??! If that's true, that's pretty ludicrous. Burger was cold and dry. Not a good BK.

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Jessica Hughes . 2023-11-20

MORE AT Google

Same as any other Burger king really. Had run out of mayonnaise sachets, the only choice was to buy a plastic pot for 55 pence - rip off! Food OK except the chips had been over salted.

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Mark Guest . 2023-11-09

MORE AT Google

Probably the cheapest place to eat at Gunwharf Quay. Tasty and freshly made, very busy but turn around time quick so managed to find a table without a problem.

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Deborah Capocci . 2023-11-07

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Large burger king in Gun wharf quays , it used to be so busy before the ordering system changed to the large tablets whatchamacallets appeared , today it seemed very calm with a sense of order as there wasn't really a queue and the baying hordes of people trampling on each other to get to the front service desk to place their orders. Seemed quite tranquil and humane really.

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Lord Mayor of Westergate . 2023-11-07

MORE AT Google

I went there in person and still the orders are cold. Also The place is filled with flies which really spoils my appetite.

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Dan . 2023-11-03

MORE AT Google

Used here quite a few times, no issues and plenty of seating.

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Kurt page . 2023-10-30

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Nice place to stop off for a quick bite every now and then 😀

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Keith Price . 2023-10-21

MORE AT Google

Waited ages for food, self service not working , ordered items not in bad , dirty tables outside ! Disappointed visit to BK today

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Rachel Chappell . 2023-10-21

MORE AT Google

Great location, really nice friendly staff 👍 👌

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Lee Bilston . 2023-10-09

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Dirty floor, dirty tables and dirty toilet

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Simon Reynolds . 2023-10-05

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Food was warm at best, but the soda machine was awful, not cold, not fizzy, toilets needed a good clean also. Won't be back here any time soon.

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Ian Lintell . 2023-09-27

MORE AT Google

It was dirty , food was mixed , for a eat in didn't even get a plate only it was served in bags and the people working there where moving and behaving like zombies. Overall one of the worst BK I was.

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EU Gamer . 2023-09-23

MORE AT Google

It's a Burger King. Nothing more. Nothing less.

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Mike Rodgers . 2023-09-22

MORE AT Google

Good food, great service, and very clean restaurant

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Timothy Moulton . 2023-09-22

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Love the staff!! They are really accomodating.

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Faizanshah Ansari . 2023-09-15

MORE AT Google

Food nice and fresh front of house staff very polite and friendly

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stephen bailey . 2023-09-12

MORE AT Google

Staff were very friendly. Fast service and good food. One of the managers, Thomas was especially helpful and will definitely be returning!

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Calvin Hunt . 2023-09-12

MORE AT Google

Went here with my family the place was a mess rubbish all inside and outside. Didn’t even have any cold drinks so had to order a coffee on a hot day. Staff should be wearing gloves as they handle your food I didn’t eat my food as there was a hair in my mc chicken sandwich will never go here again.

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Fiona B . 2023-09-11

MORE AT TripAdvisor

Orderd through the mobile app when I received my food it was cold and they missed items out

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Rob . 2023-09-10

MORE AT Google

Food was amazing and staff were kind

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Reece Stewart . 2023-09-07

MORE AT Google

the service was so good and the food delicious

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anna catharine . 2023-09-06

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Dreadful. No soft drinks so it was water or Capri sun. The whoppers were so bad I had to take both back both overcooked cold cardboard. For a very expensive BK is buy far the worst I have ever been to. Never again. Avoid!

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Kevin McCarthy . 2023-08-31

MORE AT Google

Save your money before it’s too late. The burgers are smaller than Eryks left nut. The fries taste like they’ve been held in the storage cubboard for a full on 7 months then smothered with and extra £1.20 cheese dip that tasted of bycycle tyres. The dorito chips were nice. Do NOT get the drinks even if you’ve been in the dessert for a full on year without water; don’t get a drink. It’s more still than my grandma in her grave. Other than that, it’s mid.

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J Z . 2023-08-30

MORE AT Google

I have ordered chicken royal, chilli bites, nuggets and fries. It’s taste was so fresh and delicious.Even service was also fast. Thank you so much for food.

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Sreenivas Sri . 2023-08-24

MORE AT Google

Terrible food. It sells what you want. It's Burger King

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john ryan . 2023-08-23

MORE AT Google

No ice for the drinks no ketchup for chips.

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Alfred Au Yeung . 2023-08-22

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The fries were so good! Freshly made and hot with a reasonable price. It’s the best Burger King’a fries I’ve ever had. The staffs were friendly and helpful too!

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DD Y . 2023-08-21

MORE AT Google

Bad all round. Tables not wiped, no fizzy drinks available and our burgers were barely even warm.

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Jade Osborn . 2023-08-09

MORE AT Google

So much to say! For starters, I was very pleased to see the area was clean, cleaned by Nathan I believe (Heard the manager say his name). Secondly, the food was gorgeous. The service was excellent. I can't name the three who helped, but I can describe them. A lovely lady with pink hair, a gentleman with brown hair who was giving out the orders. I also came in last week and was served by a young lady with a long singular plait and she was lovely. She was in there today. Excellent place to eat!

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Jennifer Savidge-Conway . 2023-08-06

MORE AT Google

All of the staff were very kind and swift with their service. All of the food we received was hot and the good quality we would expect. The restaurant was incredibly busy which is why I have given it 4 stars but the staff seemed to work fantastic as a team to serve everyone. Will be visiting again

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Amy Harris . 2023-08-04

MORE AT Google

It is what you would expect from a Burger King.

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Robert Cox . 2023-08-03

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Not the best BK I have been to but food came fast after ordering off the kiosk. The dining area looks dingy and wasn't very clean. The food was hot. Chips and burgers were fine. The drinks however were flat and luke warm. Wouldn't recommend ordering any fizzy drinks. Average across the board. Big let down on the drinks though.

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Krenym (Krenym) . 2023-08-02

MORE AT Google

Food was nice, shame drinks machine wasn’t working but it happens can’t be helped. No fault of theirs. Had a lovely manager on shift called Thomas who helped me make my wheelchair accessible for the table I chose. Lovely young man.

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Terrance Jannas . 2023-08-01

MORE AT Google

The fastest food in Gunwharf Quays! Love the Dorito chicken fries!

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Tina Breeze . 2023-08-01

MORE AT Google

Very high traffic store, staff are amazing. Foods Delicious, recommend downloading the app

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Timothy Edwards . 2023-08-01

MORE AT Google

VERY GOOD VERY NICEEEEE VERYYY GOOD VERY NICEEE ELLO CHIKEN NOGUT

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Thomas’s Wife . 2023-08-01

MORE AT Google

No hot drinks, cold drinks unavailable in all three vending machines no ice available. What a shambles, come on Burger King.....

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Mark Burton . 2023-07-30

MORE AT Google

Service was ok , but food was really poor. It would not let us do meal deal (you have to book on the screen ) as it kept saying not available so it cost £22.00 for x2 really soggy chicken burgers with half a lettuce leaf and cold chips which tasted as if the had been heated over and over .

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F4766TMteresam . 2023-07-29

MORE AT TripAdvisor

worst fast food outlet i have experienced - place was disgusting, staff rude, food cold and poorly prepared. salad was old and hardly anything in the sandwiches. no fizzy drinks or ice cream. Company should be ashamed of themselves.

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Luke D . 2023-07-21

MORE AT TripAdvisor

Great experience will come back

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Elisabete Santos . 2023-07-19

MORE AT Google

The food was cold took it back only to be served another cold burger staff not very helpful avoid this place unless you enjoy cold burgers

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Russell Marsden . 2023-07-18

MORE AT Google

I love burgers and they treat me like the king am I

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Archie . 2023-07-15

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Such a wide variety of vegetarian/vegan meals! Wish we had a BK by us, they all shut down.

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Lizzie Gossington . 2023-07-04

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Staff are good but the place needs a proper refurb or just close it down. Dirty and Shabby .

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Icynth Ferrao . 2023-07-01

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Lovely service , especially from Pedro, so funny and kind !!!!

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Millie J xx . 2023-06-23

MORE AT Google

Great customer service Pedro was a delight

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BARBARA Costa . 2023-06-23

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Wonderfull place pedro gave the best customer service

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Mag Louro . 2023-06-23

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