Frankie and Benny's in Portsmouth

A beautiful evening with my two teen boys. The service was perfect so a huge thank you to the staff on shift (30.5.25 around 19:30). The food was delicious and from start to finish - I cannot fault this restaurant. If you are in the area, I highly recommend a visit.

Decent food, shannon was great server

Had a brilliant time enjoying a birthday meal and having Shannon as our server making sure we were having a brilliant time and making the birthday meal one to remember for many years to come thankyou to Shannon and the Frankie and bennys team

Top service from Emma. She catered to all our needs, engaged with our young son and assisted us as a larger family. Emma moved tables so that we could get to both our young children one being in a pram and warmed our baby's milk. She remembers all orders off by heart and no mistakes!

Our waitress Emma eas amazing with the kids and so helpful, adds to an enjoyable lunch!!

My daughter is an electric wheelchair user and uses a device for communication and I have to say that the staff at Frankie & Benny's were exceptional really welcoming warm spoke to her waited for whole of her answers didn’t talk over the top of her. Basically, highly recommended and a fantastic experience for all of us so thank you so much. Elios and Leonie 

Very pleasant experience and lovely staff. Food was delicious and price was reasonable. Highly recommended.

Lovely food as always and excellent service from Paulina!

Sam, our server was a star. He took a large order from our table and still found the time to be helpful and attentive with our dietary needs, making suggestions to improve our selection. He is outstanding. Thank you.

Friday night my family and I were warmly welcomed by Sam who sat, served us and gave us the best experience we have had at a franchise like this. Everything was perfect and made sure that our food was perfect having an amazing memory, and remembering everything we ordered without writing it down really made my sister think how does he do that. Thank you Sam for an amazing meal and service.

Absolutely wonderful service from Sam and dillion. Was my nieces 30th and they went the extra mile. Left really happy. Is definitely the best Frankie and bennys there is great did great staff couldn’t ask for more

Paulina was a lovely waitress, very welcoming and friendly

Sam was excellent, he was very polite, attentive and efficient, would definitely come back. Thank you Sam for the great service x

Paulina was our waitress very friendly and helpful good engery

Great service and special thanks to Paulina for looking after us all ⭐️⭐️⭐️⭐️⭐️

I ordered a medium rare steak but I received a well done one but I forgot all about it because of the superb service by Paulina. Overall, we had a nice and great dining experience. Also, the cheesecake recommended by Paulina made our day. We'll definitely come back! This was in Frankie and Benny's Gunwharf Quays.

I would like to give a big applause to Miss PAULINA! She is the best! She know what she is doing, she even ask us every now and then if the we are alright how is the food something like that. Paulina also give us wonderful recomedation what is tye best food to eat. Additionally, she is always have a smile on her face and I think that is a really important in to uplift the customer mood. 😊

Paulina was polite and made us feel very welcome and was very accommodating to our needs. The food was amazing.

Lovely food and service. Paulina was our waitress and she done an outstanding job!! Amazing staff

Paulina was lovely her service was really nice

We’ve eaten here before and were let down, but decided to give them a second chance. Safe to say, we won’t be making that mistake again. I ordered the Manhattan Calzone — it came out stone cold in the middle, cheese hadn’t even melted, completely tasteless. The marinara sauce on the side tasted sour, almost off. My partner had the chicken burger which was just as bad — dry, bland, and forgettable. We didn’t complain, just left the food, paid the bill, and walked out. Not worth the hassle. If you're just after a drink or some light party bites, maybe it's passable. But if you're planning a proper meal, especially for a special occasion — avoid it. Food quality and care just aren’t there.

Dillon was polite and friendly and very efficient

Visited last night with my partner for dinner, he enjoyed his burger however I found a hair in my chicken. The manager was very apologetic and took this off the bill and asked if I wanted anything else however it had really put me off. Despite the manager being apologetic this doesn’t excuse the poor hygiene of the kitchen and food quality control. I did appreciate how it was dealt with however I did leave without having eaten and cleanliness really needs to be improved to prevent this happening to others.

Jenny was lovely really helpful and kind

Paulina was welcoming and friendly, made our dinner lots of fun! Thank you Paulina x

Friendly service from Jennifer, good brunch selection!

Paulina was very friendly and welcoming to the restaurant. She had a beautiful smile and checked to make sure our meal was fine. Lovely service from her :)

Paulina was welcoming and attentive and made our dinner quick and enjoyable! Thank you!

Nice meeting Frankie, shame Benny wasn’t in today but at least the Cookie Jar Sundae makes me happy I’m not lactose intolerant!

Paulina was an amazing waitress and my delivered my food promptly!

Paulina was very kind and polite. She offered to take a photo of us and had a happy energy.

Sam was so funny!! Pizza was yum! This gets five big booms

Jennifer was fantastic thank you

Honestly amazing place! One of the workers I think her name is jenifer, so lovley and kind and her service was very welcoming, me and my boyfriend come here all the time, carbonara and steak are to die for. I recommend this place to anyone who’s thinking of coming xx

Food was ok , nothing special. Plain and simple.

Great meal and service from our lovely server Tricia

Tricia was really lovely and made sure we had everything we wanted 😊

Tricia did an amazing job making sure we where happy with our food and night and was swift with service and very helpful with my fiancé's gluten intolerance

Paulina was great and very attentive. Paulina offered great customer service and was a credit to the Gunwhalf branch

Enjoyed a steak dinner at Frankie & Benny's with a dear friend. Our waitress Paulina was very friendly and helpful. We look forward to returning and seeing you again! God bless

Great food, happy and polite service, thank you Paulina! She also helped to fulfill our request for an extra meatball for my spaghetti and meatballs! Yummy 😋

It was amazballs 🥰 for an extra meatball and it was delicious 😋

Fantastic service from Paulina. Quick service and excellent food.

Good menu, super fast service and a reasonable cheap, Dylan our server was great

Service was great, Paulina was very attentive and friendly

Great visit. Staff were attentive and friendly. Food was great and well priced. Drinks were expensive. A wonderful visit nevertheless. It was packed.

Had a lovely meal with my partner as a random night out had a lovely table server “Tricia” would definitely be coming back time and time again as it’s much easier for us to get here then it is the one closer to home due to transport

Great food and great service Someone was having a birthday there and it was nice that the staff sang happy birthday to them

Just amazing came about 2 years ago hated it but came back today and was amazing Paulina was amazing help us decide what eat recommend dish was just great she deserves a 10/10. Just amazing

The best waitress funny and making you feel comfortable always the best way to be with customers. Paulina is such a lovely waitress would for sure be coming back the food was incredible, makes you feel at ease to also helped to decide on which meal to get when theres so many options to choose from x

Paulina was our server and she was absolutely amazing! She gave us great service and we’ll definitely be coming back! Thank you for having us!

I was craving a Frankie and Bennys so we came whilst visiting and the food was lovely Tricia is a credit to the team.

Tricia was super friendly food was decent pizza great ribs was nice

Tricia was fantastic, great service

I have visited this restaurant several times whilst working with a disabled child I am a personal assistant for. The food, atmosphere, service has always been exceptional. Big portions, lovely food & very reasonably priced. Best of all for us the staff are SO incredibly lovely to my client, speak directly to her, hold great eye contact, make conversation and anyone who does a similar job to me will know them traits are very hard to find. Thank you so much :)

Sam our server was excellent. Very personable and great service.

The garlic bread is amzing in my opinion, and tomatoe pasta sauce is good but I only eat it without anything on it (:

Think F & B 's is no longer anything near what they used to be. Every visit it's worse. So sad as used to love going to F &B's Suppose when a place is almost empty on a Bank holiday Saturday night there's a reason.

First experience was made to be a great on. Thanks to our amazing waitress tricia . Will definitely be coming again

Tricia was lovely and welcoming!

Great friendly service from paulina

Great food and fantastic service from Trisha!!

Went here with my girlfriend for her birthday. The waiter, Sam, was very kind to the both of us, and really made our time there very enjoyable, wishing my girlfriend a happy birthday multiple times. He really went above and beyond Thank you, Sam

sam was lovely, friendly and made sure we were comfortable

Went here with a friend as we love Frankie and Benny’s and today didn’t disappoint. The service was lovely and food was excellent! Will definitely come back again!

Sam the server was brilliant with my sons allergies and couldn't recommend this place more

was served by Trisha for the 2nd time now and just as before, brilliant service and had a onderful food! would recommend

Efficient service - Trisha was great with my kids. Lovely food. We had a lovely evening.

We were served by Tricia who was absolutely excellent, a credit to your team

Was served by Trisha for the 2nd time now and a lovely face to see again. The food was amazing and atomstphere wonderful as always and the food was wonderful as always. Will be coming back soon! :)

Good food. Great service by Tricia, very friendly and quick service.

Paulina provided the BEST service I have ever seen. So sweet & funny It made the night 10 times more enjoyable. Thank you! We all loved you (:

Amazing and Paulina was lovely and gave the best service.

Tricia was a great server. Took the time to chat to the kids and was super friendly 😁

Really lovely meal, and the food came really fast. Trisha was so lovely and the service was really good 👍

A good experience, great value lunch menu. Good food.

Our server Tricia is friendly and helpful. Though we sat close by the kitchen, so quite warm.

We had the amazing Paulina as our waitress, she was incredibly sweet and always offering help. She also gave us great recommendations for dessert. Thank you for our wonderful dinner, will definitely return!

Amazing service from the beautiful paulina so polite and wonderful definitely deserved a bonus 😊 and coming back here again

Tricia was very friendly, food was good and bought out quickly

Amazing experience! Paulina was amazing and made sure me and my friends were well looked after. Thank you, you angel ❤️

Had a lovely time! Tricia was very helpful and created a very welcoming visit!

Great place to eat, lovely service and no long wait for food which is good 😋 Worth a visit

Trisha was lovely and service was amazing !!

Trisha was amazing, 5 stars for service and so nice and welcoming!

Paulina was amazing, fast and attentive!!

Agi was great, Shannon was lovely

Really welcoming team and great food - Tricia was brilliant!

Tricia was lovely and made sure my table was well looked after. She defo needs a raise

Trisha was a great helpful polite server

Tricia was absolutely lovely and so helpful, the restaurant itself was understaffed, and she remained busy, and helpful throughout. Was also an absolute delight for a night out with my mum!

Tricia was looking after us this evening. She was so friendly.. the service was amazing as was the food.

Lovely food and great service from Trisha. Food came very quickly and felt very welcomed. Would definitely come back again

I came in for lunch today and had a wonderful meal, the staff member who served me (Jenny) went above and beyond to make us feel welcomed. Will definitely come back again soon!

Lovely service, Shannon was lovely and attentive :) Would come again

Good food and amazing service from Dylan

Dylan was a very kind waiter. He pulled out my friends seat for her. Very nice person. Give him a raise.☺️👍

Great food Great service, Friendly - Dylan ⭐️⭐️⭐️⭐️⭐️ Credit to the company!

Loved it great evening Dylan was a super waiter very friendly

Excellent service from Jenny, very considerate and thoughtful for attending to busy family with children.