Frankie and Benny's in Portsmouth

Had a lovely visit to F&B's ghunwarf. Food was perfectly on time & service was amazing thanks to Anastasia. I had the double bacon cheeseburger and would recommend it! Definitely going back soon.

Great food and lovely service from Emma 😄

Emma was wonderful and looked after us throughout. Amazing service - thank you so much! 😊

Emma at Gunwarf was fanastic.. great with the kids!!!

The food and the team were great. Really had a great time

Thank you to Emma who served us, very helpful polite and took care of us. Food was lovely just a shame there wasn’t enough room for dessert 🙃 Will defo be back again.

The food was amazing, very reasonable priced and sized. Our server Emma was very friendly, helpful and punctual. To top it off, they had student discount so would definitely recommend.

Absolutely lovely service by Emma very kind and friendly. She was very quick and efficient even tempted us to dessert.

Food was lovely and my server Emma was wonderful

Emma was a wonderful waitress, very lovely and enthusiastic all evening, keep up the good work :)

Went in the 29th December. Great food and service, but two reasons I dropped a star. 1, It was cold in there. We were sat by the windows near the favourite child neon sign, and they did not shut properly. The latches seemed to be broken. Draughty. 2, One of the dinners had a discount card which not only discounted the food, as expected, but also the service charge. Why? The waiter we had still did the same amount of work.

Came to this Frankie and Benny’s today and was served by Emma who was amazing service and made my boyfriend and I feel so welcomed! Food was great and would be happy to return here again

Lovely friendly staff great food, and amazing atmosphere.Ben was amazing

Food was great and fast, service was brilliant. Paulina was an excellent host and made us feel looked after.

The staff were amazing. They handled the allergy requirements with such care and were very meticulous with everything. Checking ingredients a couple of times.

We had a lovely birthday dinner here. Paulina was really nice, great service!! She went the extra mile

Paulina was lovely! Great experience:)

Paulina was a star. Solved a minor issue we had with a burger in seconds. Great food and service.

Lovely evening at Frankie & Benny's in Portsmouth (Gunwharf Quays) this evening, however we'd like to give a particular shout out to Paulina, our wonderful waitress who couldn't do enough for us, despite it being a hugely busy evening. Thanks Paulina! You are superstar 😊

Pauline served us and was brilliant when my daughter wanted a carbonara which isn't on the kids menu.

trisha absolutely made our experience, she was the best waitress and couldn’t thank her enough for her service. 10 out of 10. food was good too

Paulina was our waitress and the service was excellent. Friendly and helpful, and the food was delicious.

Went out for dinner tonight with my boyfriend and was served by Sam. He was very kind and friendly, ensuring we had everything we needed and promptly delivering the bill! Food was delightful and will definitely come back

Paulina was very professional, helpful and attentive. Very nice experience. Food was amazing . 10/10

Efficient and friendly Plus child friendly

Great staff, great food, great service.

Great time our server Dylan was amazing service very quick and quality was wonderful

Our server today was Shannon. She was excellent. Very helpful and the service was quick. Will definitely be coming back.

Excellent service from Shannon our waitress

Shannon was great, good food and service

Shannon was very friendly and attentive No Xmas atmosphere inside venue and choice of Xmas cocktails not great but the bar tender did ask what I liked and made a recommendation which was nice

The food was lovely and Paulina was fantastic. She was the only waitress working and was very friendly and a great waitress.

Great food and service despite being short staffed. Well done Paulina and the manager

Brilliant service by Shannon food was delicious would 💯 recommend it every time

Was in there for lunch Shannon our service was so nice and always made sure we was okay will be back for sure

Me and my family went dining out and it was absolutely awesome Paulina served us and she was such a kind waiter we had a great time thank you 💗

Paulina was good host. Service second to none fast food no mess tins.

Paulina was a fab host at our visit to Frankie and benny’s, service was great and quick! Will definitely be back and P.S. thanks for the recommendation for the pasta dish it was 10/10.

Fantastic promptly and friendly service by Paulina

Dylan was a great part of our evening meal serving great food at a great pace Thank you

Thanks for the service and recommendations, Paulina.

Emma was a very kind and helpful waitress. Would come again!

Emma was great and really friendly, nothing we asked for was too much!

Sam was so lovely and helpful and friendly will definitely come back

Food was great and our waitress Emma made the experience even better! She was absolutely lovely!

Really good host, friendly, kind we had a great time Thank you Emma!

Lovely friendly waitress Paulina. Good food. Nice evening

Paulina was a great host for us tonight. Good food and good service with a smile :)

Paulina was very nice food was prety good nice enojyable place to eat with a great christasy veiw

Paulina was a great Waitress, food was great, service was great and a nice place to eat.

Great service by Paulina and lovely food.

Paulina was lovely, speedy and polite. Food was spot on, no complaints

Great service, great food, our waitress was Paulina she was very nice

Lovely experience to have after a movie with friend the service was fast and the staff where very nice Paulina was the person that served and was really nice and helpful

Paulina was really lovely and friendly. Food was good and would come back again 🥰

Paulina was very attentive, food was absolutely delicious 5* experience - Thank you!

We have visited this particular frankie and benny's numerous times, but we always come in the hopes of having the wonderful young lady who is always so kind, attentive and knowledgeable, serve us. Today we arrived and found this lady working and she immediately came over and sat us and was incredibly prompt, even though the restaurant was at capacity with a queue at the door. Nothing is ever too much for this wonder woman. She is literally the best server we have ever encountered. This young lady's name is Paulina and she is an absolute asset to your site. We aways come back to this restaurant because of this particular lady. She makes us feel welcome and always spends time chatting to us. We will 100% be back. ❤️

Sam was fantastic. He was busy in the restaurant but still took time and engaged with our party really well. Nothing was too much trouble & did everything well.

Always enjoy the food and service here

Paulina was our server and she was very welcoming and friendly. Me and my partner have been here quite a few times now and she recognised us from 6 months ago! She made our whole experience even better than it already was!

Me and my partner come here every year and Paulina always serves us and she’s always so super nice and remembers us!! Her service is excellent and the food is amazing :)

Came along for my birthday by myself. The staff were very friendly and kind! Big thank you to Sam and Paulina who served me and had a chat with me. I had the calamari, steak, and cookie dough (from the festive menu). The steak came with a very large portion of fries, but it was okay. The calamari was also delicious and I really liked the garlic dip it came with. Equally the cookie dough was nice, and it came out timely and warm (in contrast to the other reviews). They put a little candle in it for me too! They had a good selection on the menu, I would return at some point next year.

Paulina had very friendly and polite customer service and was a great help.

Paulina is so lovely and friendly!!

Good food, friendly and helpful service.

A lovely visit and Pauline was amazing with my daughters birthday cake 🙏🙏🙏🎉

Nice quiet evening, friendly staff (thank you to our server Paulina!) and lots of gluten free options to choose from in the mains

Paulina is a super star and one of my beat waitresses and she looks after me so well, Mario is also a great manager, both combined together makes me more likely to come again and again after 10 years already. Great people and great food xx

The Chicken Picante was absolutely amazing, as was the service! Thank you Paulina and Mario for a warm welcome and top service!

BBQ chicken was lovely, as was the garlic bread. Everyone else enjoyed their meals too. Paulina and Mario gave exceptional service all evening. Will return soon. (Much better experience than a recent trip to the Whitley branch).

Lisander was my server and was very good at his job :)

Lisander was an excellent server :)

Lisander was the most amazing server! Made the experience a 10/10! Good was gorgeous

Paulina was really lovely and very welcoming. Great service from Paulina xx

Paulina was amazing. Great service, great food

Pauline was really great and helpful. Very happy and smiley with everyone. Great food and speedy service

Paulina, service with a smile 😊

Emma great sever :) got me 40% off the bill for my birthday 🎂

lovley , great food services Paulina

Paulina was amazing, 5 stars for service and so nice and welcoming!

I would like to thank the manager and floor staff for being really helpful when my little one became unwell during our visit this evening I am very grateful. Besides that the food was nice and quick to come out. We will definitely return.

Visited after the cinema. Lovely food as usual and fantastic service from Paulina. Wonderful friendly atmosphere.

dylan was a great server and he was very respectful

Dylan was very very good very helpful deserves a raise

Lovely waitress Paulina really helpful

Lovely friendly service by Pauline and delicious food as ever. Love love love the Carbonara pasta with added chicken 🐔 😋

Lisander is just absolutely brilliant! Service can not fault! Food also great as well, has the carbonara and double burger, big servings and good prices.

Fantastic, food was tasty and Sam took time to talk to my son as well as joke, definitely recommend the bbq chicken and biscoff milkshake

Paulina served us. Friendly, helpful, incredibly good with my children. She’s the reason we always come back - a credit to your restaurant.

Jenny was amazing such a lovely person great service food was good definitely come back again

Manager was amazing, always made us feel that nothing was too much trouble and we had everything we need, both members of staff were brilliant

Excellent service from Paulina. Very welcoming and accommodating to our toddler!

The food was great and we were served by a friendly waitress Paulina. The food was yummy and service was prompt. Her service was excellent. Definitely visit again..

I love this restaurant! The food is fantastic and the service excellent. The employees are always attentive and always ask if everything is ok with the food. I recommend!

Paulina had brilliant service and a great laugh

Paulina was very attentive and kind! Thank you for a great service!

The staff was absolutely amazing and the food was absolutely delicious and I enjoyed the atmosphere that this restaurant holds

Paulina was brilliant. Very friendly and great service!

First time I have been to a Frankie & Benny's and it was very pleasant. We loved the food, the service was good and atmosphere was nice also. Overall I would recommend

Paulina was really friendly, and the kid's eating free over half term offer is great.