McDonald's in Portsmouth

Yet again this McDonald's can't even achieve the most basic of fast food . food was cold must have been even before they rapped them in there paper because the cheese was harder then Mike Tyson on roids. Let alone the actual order was wrong triple cheese burger please nope here have a double we can't count go to cosham give this place a miss like Chernobyl

It was freezing cold I didn’t get what I asked for so angry

be very careful here - parking fines in the car park through MET Parking Services - no common sense here just silly revenue collecting if you stay too long - not worth the stress

the chips was cold so was the burgers

it was lovely to get my breakfast hot. Thank you.

Time was extended 3 times, I ordered vanilla milkshake but received chocolate

First time ordering a McDonald's Meal by delivery. Very pleased.

Took to long- missing sauces- drink leaking- burgers messy

Driver was quick as tracking was followed but its like Mcdonalds themselves gave me cold food ,well the food whats left there ready to take whats been out for ages

Once again.. McDonald’s order with stuff missing, burgers look like they were assembled by slingshot from across the room… this McDonalds is by far the worst I’ve been to in Hampshire! 0 quality control, 0 effort in food presentation.. and yes I know it’s only a crappy burger chain but regardless of price £1 or £100 for a meal I expect it to all be there, I expect it to not look walked on and I expect it to not be stone cold 30 mins after ordering… absolutely disgusting

My drink was basically empty, my bad was dripping empty and the delivery guy was sarcastically apologetic regarding it. Very unhappy.

Toilets weren't very clean, the donuts gave no taste to them, other food is good and staff are kind and friendly.

I had to wait over an hour for my order even though it said 30-40 mins when placed. Food arrived cold, I do not have a microwave and could not eat so was thrown away.

Fast delivery, hot food & delicious thank you!

It was all cold so had to re heat it all, I also paid for a few pots of sauce which were not in my order!!!

unfortunately my selects meal was delivered without the 2 dips that were ordered and all elements ( fries, selects and burger) were very cold.

How can someone have a list of food to put in a bag and not put the whole list in the bag. How hard can that really be.

Food missing from order over and over again

all food was cold and drinks were spilt over so the whole order was ruined

The milk shake's just had ice ,no flavor

My whole order is cold I want a full refund

again we had to reheat the fries as they were cold , we are less than a mile from McDonald's unbelievable!!

What the point in giving an option for sauce if you don’t bother giving it useless

Ordered 4 burgers 4 fries and a McFlurry and only 1 burger and 1 fries where delivered !!!!

Forgot dips and food was freezing cold

breakfast burger was cold. I can't eat cold breakfast burger.

the bag with our drinks the lid was not on one of them so it went everywhere

ordered two barbecue which you pay for now,no dips this and the last time I ordered.

Honestly, what Set 9, illiterate rtards have you got working there?

didn't even gwt it so want my whole money back no food credit want my money back

Bag had the seal open! Two items missing from that bag

food was nearly cold. I like my food hot

Thank you so much for waiting a few mins for me

it was delivered to wrong address my mistake

didn't get my milkshake i order

Nice and clean staff where very good

food cold again I'm less than a mile away

Order sauces and paid for them only got 13 when or 20 please refund me.

Food wasn’t in a insulated bag so quite cool when arrived

Lovely staff. Cheerful and helpful at 1:30 a.m. 😁

Not McDonald’s fault, but my driver gave me two wrong bags. With my drinks and someone else’s. How do you manage to mess up that badly? Just check the numbers on the receipts as well as the food listed? I refuse to take responsibility for something that should have been done in the first place by the delivery driver. Ridiculous. Now struggling to get a refund. Whoever the driver was, fella go and get a pair of specs.

waited for ages and the order only had drinks. asked the courier to be met with a shrug. called mcdonalds who were totally useless.

He took the food away never been delivered need a refund please my mum is hungry

Horrible food 😫 cold, dry and not look nice when I unwrap my burger. Ronald McDonald's would be shame of this place. I put chips straight to bin was not eatable. I wish I toke picture of food to show.

food stone cold and hard, not even edible. Ridiculous delivery time of about an hour, didn’t let me cancel the order as it was already preparing yet took 45 minutes to prepare. Shocking service will NEVER be ordering from here again.

It's ok, the staff are ok. The teenagers hanging around cause issues but the staff do their best. Actually fresh food here too! 😉

Deliever driver was fab, very lovely. Food took far too long to arrive and was stone cold when it got here. The app said 10-25mins prior to ordering, 25mins when order was placed and it came 45mins later. Appalling service and food Mc Donald's

Food was not good, complained via the app and no response.

Delivery drive was good on time and very polite

Was missing my double cheeseburger

where is my order they put it as delivered but I never received it

It was nice to receive all that was ordered and reasonable heat on food (not cold)👍

The order was freezing cold and can with no bbq sauce like requested

Food took 2 and hakf hours to arrive and was cold very disappointed

Missing items once again 👏👏👏👏 sort your drivers out

Appalling!!! A one hour wait and I think the food had been cooked an hour ago & left on the side- as it certainly wasn’t anything near warm!!! Dreadful service!!!

My bad. Sent a review earlier but received food in the end so no worries :)

i've received my food bag open! and wrong items with items missing to and half hour late

Time kept changing and kept getting later and later

Everything stone cold and rock solid, tastes like it’s been sat around for ages!

I didnt receive my drinks and food was cold

the chips were short of actual chips

Food and drink were spilled everywhere in the bags

No delivery contact nothing food didn’t even arrive

3Kids wasn't happy .only books n mask singer toys left but wasn't told untill delivery was @ table.

The estimated time kept going up for around half an hour. When the food finally arrived it was stone cold.

Took over 40 minutes to be delivered

delivery driver took 20 minutes to deliver our food. it arrived cold. it is a 5 minute drive to the restaurant we ordered from.

Absolutely dirty place, toilets were filthy staff were rude and pushing people out by cleaning and wiping tables A few of us were ill later that day and we are convinced it was the food, nothing was very hot, all in all an awful experience we will be looking for somewhere else to stop before we board our ferry to the Isle of Wight

only drinks were delivered no food from a £45 order after waiting an hour

wrong toy (sonic not Minecraft) and under filled drink

Had a 1/4 cheeseburger meal delivered Wednesday evening. Barely lukewarm. I have since been extremely ill with food poisoning. This is the only item of food the rest of my family did not have, and they have been OK 4 days after and I am only just starting to feel a little better I will not be using this McDonald's again

chips cold some rock hard spilt drink in bag

Food was cold and some of my irda missing

24 hours my ass just been here and the other 2 restaurants in the area and they are all closed at 2am

They Try to get you to use the kiosk instead of ordering at the till, this is unacceptable! Because I have a disability making it extremly difficult to use kiosk so I have no choice but to order at the till, all orders should be taken by staff and the kiosk should be abolished because it’s discrimination against the disabled like me. They make you use the kiosk which is unfair.

both drinks had fell over and were half empty on delivery

Cold and not delivered in a good bag

Burgers missing and coke had spilt all over the fries

Item missing but resolved super easily. Great customer service from Holly. Would recommend, great place to eat.

Missing items food was ice cole

my food was cold and you only refund me a small amount

I ordered a happy meal and fries. This took over the expected time that was first made. Taking my meal to past midnight to arrive. When it did eventually arrive it was stone cold.

yet again missing food from the order!

Friendly staff, always helpful north matter what time it is. It's a 24hr place. Come tastes slightly different to other McDs.

Drink spilt in bag no sauces missing burger and foid is cold

i ordered sauces and payed for them and then didn’t get them also got medium chips not large

Sent a coffee instead of hot chocolate. Otherwise nice

Drink was spilled during delivery

courier was amazing but restaurant was awful , order was terrible and all wrong

For once it was hot when it turned up! it was also delivered very quickly and all items, including condiments and napkins, were included. Probably the best one weve had in a while.

Most of my oder was missing the only thing that come was the happy meal and a drink lol

My food hasn’t turned up but days it’s been delivered

Ordered at 15.53 food arrived at 17:20 and freezing cold Had to reheat

Absolute disgrace just went pick up a happy meal for my grandson, it took me less than 10 minutes to get home and the food is stone cold 0 value for money it’s why I never eat in these dumps

Missing items, drinks and sauces

Very Good For A Change! Everything we ordered was delivered. Noting missing! Good temperature! Noting spilt! Delivered well!

missing more than half hour order food was cold Coffee was spilled

Nothing wrong with Mc Donalds. Order was in a bag for life bag so was colder than normal.

food missing and freezing cold as your drivers decided to deliver to 8 houses at a time its a joke