Mcdonald's Restaurants in Portsmouth

missing ingredients from the big mac but delivery was fast and food was hot.

do betterto make sure no items are missing

no toy and came poorly packaged

Food arrived and was freezing cold

food was stone cold and the wraps were falling apart as the wrap was soggy from there being so much sauce in it. food ended up in the bin .

a few items missing not happy.

Missing sauces and quality of chips were like they were days old

food was cold driver turned up with 3 other orders in bag all squished in awful service

stone cold. won't be ordering again.

Unfortunately missing couple of meals for my brother and sister but I understand that meals can be misplaced during busy times but what we did receive was lovely so thank you :)

the bag was so wet the drinks fell through

Food was cold upon arrival and received a refund offer that didn’t cover the cost of one order item. Very insulting.

Always forget stuff. They forgot so much and it is such a joke

The food was stone cold and nuggets missing

Good over 1 he late from the original time. Stone cold, worst service ever

Never showed up marked as delivered absolutely fuming!

Only issue is we didn't get the 2 garlic mayos.

Food was cold, icecream melted!

Placed an order and had to wait 1.5 hrs for it to arrive. The app wasn’t accurate as the courier arrived but app said they’re still on their way. Food was really cold

It came cold and took 30 near enough 50 minutes to arrive

I’m not happy at all. The delivery time was an absolute joke. If you’re too busy stop taking orders simple & tried cancelling the order and couldn’t even do that cause it didn’t give me the option to. Food is cold and horrible & mainly went in the bin. So a refund will be considered

Food took almost 75 minutes to arrive and when it did the hot food was stone cold, the mcflurry's had melted and the coke had spilt so the cups were half full. The delivery driver was very nice at least!

Order wasn't even delivered . Waited for 3 hours for nothing !

This order took 1 hour and 26 mins !!! Absolutely ridiculous for ‘fast food’ to take that long. Literally not even a big order so why so long ?!?!

when it finally arrived it was all cold

pretty good unlike last order that I never got but still charged for

paid extra for the Minecraft collectable and didn't receive, which was abit sneaky as could have just ordered the normal meals for less.

Gentlemen polite and respectful

food was late food was cold no straws or sauces or napkins £70 spent

Arrived 3 hours late driver explained order was only sent through to him 30 minutes before it was delieved. It was orderd at 6:30 and arrived at 9:10 stone cold

Food stone cold no napkins or straws

Never receive your full order. Always something missing

1hr late, got it wrong, forgot the dips, absolutely useless, same every time, just give up

Driver didn’t apologise for delay and stated waited an hour in the restaurant for the food. When it did finally arrive 90 minutes after ordering it was freezing cold - the McFlurry had melted everywhere - no dips included for the 20 nuggets and all needed reheating due to being so cold

4 happy meals and a main meal all missing fries

Nearly 2 hour wait for it to turn up freezing cold and a few wrong items, kids were waiting for their dinner, store was ignoring calls

the food was ok. it's maccy D breakfast. the issue is the delivery. he knowingly, handed the bag with the drinks in and the bag was full of spilt drink. this was purely tge delivery man's fault. and meant we didn't get a drink we paid for. there was no apology

You need different delivery drivers only gave my drinks no food

missing 2 big macs and large coffee

ignorant driver was on the phone to his friend the whole time and cold good

Over 2hrs late when I asked for compensation only 4.95 given, disappointed

We got a sausage pancake when we just wanted the pancakes.

This is the 2nd time in as many weeks when the order never turned up & no satisfactory reason has been given

no syrup no extra hash brown or wrap for spending over £12 hot chocolate cold 2 pancakes not 3 and no sausage 3rd time now is a joke

Forgot straws, dips and a burger

Very dissatisfied customer.Delivery driver very rude wasn't listening.to my help in finding my house.He cancelled order really not impresseed.

second time I ordered as first courier very rude & blaming me cause he couldn't find my house.Asking for postcode he would have all the directions.Went totally off route & cancelled my order.Second delivery was much better & driver very pleasant.My only problem was missing a Quarter ponder meal & strawberry milk shake.

Lots of missing items food that did arrive was freezing and drinks leaked on and bags open mot sealed actually shocking

My kids had to wait 1hr 40mins from the time i ordered to it got to my door they was hungry food come cold had to mic it not good cokes had spilt all in the bag mc donalds kept changing delivery time absolute shambles

Arrived at 17.27 and Not accepted

Worst McDonald’s always missing items EVERY TIME!!!

The food is stone cold, like lads come on! Joke

Absolutely disgusted. Waited an hour and a half for my child’s food!!

Order was not delivered to me. Delivery driver was rude in messages. Marked as delivered.

The fries had loads of salt and so couldn’t eat them. The Philly burger also had a pickle on when I asked for no pickle

I placed my order between 18:00 & 18:15pm and i have only just received it! ridiculous waiting time and food turned up stone cold, mcflurry all melted and received the wrong dessert! very unsatisfied with this order!

Fast delivery and everything arrived.

It's all cold it's a joke do not use again

Absolutely disgusted!! Waited 2 and a half hours and the food was STONE cold and no non of it was the correct items! DISGUSTED

tracking driver on the app and he was going to diffrent places and delivery time kepted changing and could not cancel order

Our food was completely ruined by lack of care with the drinks, we had little to no drinks as they had split all over our food.

My food was cold and most ot it didn’t come

Courier did a great job at getting my food to me even with busy traffic. awesome job

Food arrived stone cold always order from this store and not normally any issues very disappointed

Absolutely terrible food did not even turn up. Dont see the point of having to give the driver a code because clearly it was not asked for with my order i have 2 hungry children thanks to the driver whi did not deliver my food

always missing something it not ok something has to go with out a meal

I have not revived my 2 large fries

I have not received my order and I want a refund now

Popped in at 7:45 on a Tuesday morning for a quick breakfast bite and a coffee - no problem, everything was clean, a handful of people inside, ordered at the machine and got my order in 3 minutes.

food was stone cold the driver got lost no straws in the bag. all round poor show!

The driver was incapable of following instructions. Kept talking in his native language and deleted the address. Food came cold. He was directed by others just to get to the highstreet. However he still went to st Thomas road when we called back he was still there. Told him address again but he didn’t understand me.

Food was soggy and they didn’t follow my instructions that I didn’t want onions as I can’t eat them

Foods cold and no straw atleast I got my sauce this time

Food was stone cold. No dips for chicken nuggets. Delivery driver very rude.

Made the mistake of going in at about 4:40pm on a Monday - took 50 mins to get our food. There were so many orders the system dumped out order to an error code. Probably won't order from here again at this time.

The milkshake was a watery like mess and only half a cup and the food was cold! Terrible

Time kept changing, when food arrived it was cold, ice cream melted. Also seal on bag was broken open!! Free stormzy stickers missing

It never showed up, the delivery driver couldn’t find the address and just clicked that it was delivered.

food cold. way later than the app said. AI "help" system is beyond a joke. Terrible service

Drinks were spilt and half full. Looks like dropped

didn't recieve my selects, recieved instead chicken nuggets in the selcta box. won't be ordering from this chain again.

Food was cold and damp and drinks were spilt

Items missing everythings cold nd squished nd food bitten into

Missing large parts of the order but delivery driver was fast and friendly

i was missing fries, 2 dips and a straw for my drink this is the second time this has happened now

Last time I use this app. I waited nearly an hour and everything was cold. Stone cold. And only got £2.40 refunded for the joy of it.

waited 30 minutes for cold food

Served undercooked fries that were more white than gold and warm to room temperature not hot. The person who put the lid on my drink didn’t do it properly causing all my meal to get wet in the bag entire meal wasted. 👎

It was all cold and the drinks were spill everywhere

The driver was at the restaurant for over half an hour I ordered an hour before he arrived delivery should be quicker my food is cold as I’m eating it

cold food as always. why do I bother

food is freezing cold took 1 hour and 45 from mcdonalds. I will be not be using them again

delivery time was quick but both drinks were delivered with no ice, so drinks were warm and fries were cold and unsalted

crazy ordered food was 1 hour late

I ordered it a before 8am arrived stone cold couldn't eat it

We did not received any food!!!!

Chips were not cooked properly they were still pale looking. And the food was cold and the double cheeseburger did not taste nice at all. The actual burger didn’t taste right. Ice cream I had was very lovely and the Coke I had was not fizzy at all so I will not be, ordering from McDonald’s in commercial Road ever again.

I had to wait over an hour for my food to arrive and it was cold. I ordered it at 17:50 and I didn’t even receive my order until 18:55 and by the time it got here all the food was cold

Food freezing cold delivery man didn't enen have a bag to keep food warm

kept putting delivery time back 45 mins and food is freezing cold