KFC Welling in Bexley - Phone Number, Reservations, Reviews

Ordered food for kids, got home there was no chips and corn for them.Very disappointed. Kids ended up crying..Terrible

I'm writing on behalf of my 70 year old grandma. A lady at the counter called her an old person, and when she said she'd order online, they pulled her back. The chips were soggy, they got our order wrong. We asked for 3 tangos, and they gave us 2 cokes and a tango. God forbid we go there again.

Disgusting place. No customer service whatsoever, none of the staff give a toss. No ice in drink and horrible food. It also gave me food poisoning ☠️ Never eating KFC again

Served by a person that literally didn't look at me, never mind say thank you when serving. No ice in the drink either. Will not return. KFC need to do better! Update: I got food poisoning ☠️

Our order has not been delivered the courier had the wrong order and me and my son are left with no dinner. The restaurant gave him the wrong order. I have no money to reorder until I receive refund.

No stars from me, this is the third time I’ve ordered where my WHOLE £14 MEAL was missing from my order. I am HANGRY and now my fiancé is sitting eating his dinner and I’m starving. Absolutely rubbish!

Arrived on Time, pipping hot. only downside no dip delivered. Driver was friendly.

It was ordered, cooked and delivered in 16 minutes. Amazing service, hot food and cheerful courier! Well done.

7 items and they forget 2. Is it really that difficult to tick off before being sent out!

kFC never read the message written on order. I wrote not to send chicken legs as I hate them, this was not read and they sent me chicken legs and this tiny bit of chicken which was the size of a nugget. If customers pay extra money then at least give them a decent piece of chicken and read your messages.

Missing food and Just eat are refusing a refund yet again. We were missing a whole boneless meal and all the extra chicken with the rice box meals, totaling £15 Daylight robbery.

horrible. 1hr 25mins for delivery. had to physically drive to the restaurant

The food was cold and tasted awful. That is the last time I will ever order KFC. The initial delivery time was 20 minutes. It became an hour.

It was ok could have done with some sauce

Wasn't anything special, I find this often from the Welling branch. Not the best. Think I'll order from a different branch next time.

My last order was missing a couple of items. And suddenly my gravy turned into beans. Usually fine but today no.

App said my food was delivered so had to go wandering up & down the road looking for my delivery driver. after a while I finally found her after she was about 10 houses away & trying to ignore me. Very rude when I did eventually get my food from her.

order never arrived. unable to cancel in app. no answer from KFC welling when tried to call. very very poor. will not be using again

Nice fella was on time that’s all what matters food wasn’t the best doe

the drink was warmer than the food and two of the cuts of chicken were dry and mostly bone

The food quality wasn’t great. In the party bucket, the mini fillets was too salty, and tasteless. The original fillets were so so. Chips were good, gravy was ok. Overall not a good dining experience.

Asked no lettuce and it came with lettuce. Food was cold

Absolutely disgusting food and diagusting customer service. Been sent the wrong food and food quality is lowest vomitable. Could not eat. Threw all out waste of money.

did not get delivered, terrible service

As usual, item missing from the order. Complaint made and refund requested

The food was cold driver went to another delivery before mine he was on a push bike and the thermal bag he had was open once he arrived at my address.

Popcorn chicken was missing from order.

Driver took so long to arrive. Kept on increasing arrival time several times. Food was cold

He must’ve had another account on another app was supposed to be here for 25 past latest watched on the map as he rode off half way across the world got here at 40 foods freezing

One can of drink was missing from my order.

My food arrived I had to wait outside and driver was just sitting there, once I got my food it was literally cold, I’ve had to reheat the food and it completely ruined it

Food was freezing cold, chips were soggy and the pieces of chicken were squashed in the bag. Not crispy at all. Very disappointing.

I find it fascinating that a company like KFC would send out warm drinks with the order. That or the delivery drivers transport them in the wrong way.

This order arrived quickly BUT the food was very overcooked, tough the chicken was like string and hard. The chips were awful and after a couple of bites the whole lot went in the bin. This is not the first I have complained about this KFC in Welling, someone needs to have a word with them. I definitely won't be using them again, it's money down the drain but hey who listens!!!!! they got their money and we went without dinner. Very unhappy customer.

well they didn't disappoint, items missing again. I had hoped things would have improved since my last order (NB long time ago due to same issue)

Great food. Great delivery driver to

driver pulled up onto my driveway and leaned his bike against my car, not happy

tracked driver go miles in the opposite direction food arrived very cold and had to be binned total waste of time and money very poor service

My food arrived cold because the driver after picking up my food was routed to an address in the opposite direction. My food was on the bike for more than 20 minutes and I followed the journey on the map. The delivery time kept changing after initially saying 19.42 it was delivered at 19.56. So it will feature as on time on your system but only because the time was adjusted to route the driver via another address in the opposite direction I understand that drivers sometimes make multi-stop deliveries but it should not be at the expense of making one of their deliveries below an acceptable level for eating. The whole meal was unsatisfactory when it arrived. Incredibly poor service for a product like a fillet burger that can't even be reheated

my order had a delivery time of 19.20 - 19.40 it turned up at 20.08 the chips were cold the burger was just warm I won't be ordering from just eat again terrible service

Totally outrageous that a 4 piece meal has 3 drumsticks. Will never order here again

We got a delivery window for the food and the driver collected it - it then was delayed three times because the driver was sitting at another food venue waiting for an order for 15 minutes before starting the journey. They then went a longer way to get to us so I assume was dropping off other food! So the food was cold and soggy when it arrived which is very disappointing!

missing items and food is to salty

Incomplete order - chicken mini fillet missing!

I didn't receive the fruit shoot that came with the regular popcorn meal. Food was cold

Food was barely warm, fries were literally cold

Always missing items when ordering from this restaurant

driver took a long time to arrive, he drove the wrong way and could of been here quicker, never waited for KFC for so long, terrible service time

I orderd a 4 piece meal ony 2 piecese arrived food arrived cold chips were soggy

The driver took 17 minutes to deliver when I’m 8 mins away, they obviously took food to somewhere else first as it showed them going to a different place on the map and now all my food is completely cold! Very annoyed

driver delivered elsewhere before us. food was cold

Clearly can't read an order nor do they know how to answer a phone must have 3 years working there sorry that's an insult to 3 years absolutely will not be ordering from there again

Map showed driver delivered 2-3 orders prior to ours, at least 15 mins from leaving restaurant, then arrives on a push bike. Cold, soggy, Joke

So disappointing Ordered as a special treat. Only half the order turned up. Tried ringing , but someone kept cutting the phone off so no answer. Online chat was told we could have a part refund in the form of money off the next order?! This is not good enough. We want our dinner ! If we re order we’d have to pay all the service charge plus delivery fee a second time. It’s not on My hubby is starving

Just woke up 3.15am with bad guts and vomiting after ordering KFC from welling 21st April early evening. There is no where to complain about this on the KFC website or in your personal account. Stay away

I never received my order!!!! It’s Absolutely disgusting!!!

The whole contents of our order is covered in gravy ripped packaging

2nd time the delivery was wrong, they don't answer the phone and my parents are without their food, please employ someone who can get the orders right in this branch, £2.50 owed as the delivery wasn't complete, this delivery missed 2 x chicken strips, I am going to try and ring although they do not answer the phone which is really frustrating when they haven't got the order correct. Very Disappointed and this branch needs looking into.

Great bit of chicken, they gave me exactly what I wanted, thank you

The chips and mini fillets were cold.

Small pieces of chicken. I would have refused them if I had been in the hop. Not worth the money

I didn’t receive my order. There is no response from customer service or any phone number

items missing ..not a big order ..they still managed to mess it up ...woeful

Food good service and delivery good

I ordered 8 chicken wings and it wasn't delivered. I also requested for no drumsticks a drumstick was present in the variety bucket

Will definitely be ordering again

tiny portion of chips and they were cold!

every time lately I order from just eat the food is cold when you follow the map on your phone they seem to go out of the way from were you live

missing an item 😢 apart from that it was a good meal

driver took food to the complete wrong road and house, tool

I was waiting for my meal and watched the driver go into another restaurant to pick up another other making my food very cold and an edible I’m very very angry about this

excellent service arrived on time and was hot and fresh!

Driver goes wrong way as usual . Lame service from just eat

Lovely polite driver. Food really nice

Driver was sitting about outside the restaurant for 15 min after picking up order . Bad service again from just eat . Cold cold cold food

Spastics in the store always squash my coleslaw packet and leaks everywhere.

Delivery man stopped at another restaurant for 10 minutes on the way. Absolute joke.

Pop corn chicken was dried up and old. I still don’t like the chips. Bring back the old ones or give us a choice.

Food all cold and drink missing

Driver did another stop on the way to me so food was cold! Missing portion of chips too! Always something missing, I give up ordering from you!! Useless!!!

KFC is KFC but it’s a shame they struggle to get an order right so consistently and the drivers don’t check they have drinks etc. then the drivers seem to take an age to deliver

Food was stone cold when it arrived

Food was a bit cold but other than that it was good

To whom it may concern, I orderd my Mum a KFC who is 75 years of age. It has said it has been deliverd & it has not.

only part of order arrived, no one to sort out

Driver followed instructions and was very polite and friendly great service from this driver 5⭐️

Food was spot on - all food was hot including chips. Delicious

The service was poor and the toilets disgusting. Clearly havent been cleaned in a long time.

half the food was hot , other half luke warm

Not impressed to find my order wasn't complete and I've been calling for 2 days to sort it out but no one answers the phone then it cuts me off, a lot of wasted time, answer your phone or in the future get the order right so people don't have to call!

Good bits of chicken again, thanks

Absolutely terrible. My gravy was spilled everywhere. All my order was drenched. The bag and box’s were broken from being soaked. Everything almost spilled on the floor on the way to the kitchen because my bag was open, ripped and soaked.

the best delivery driver iv had 10/10

Cold again cold again cold again.. boring.com

Always cold. Stale buns. Looks like it’s been put together by a 2 year old.

I got my order wrong and they dealt with it without hassle and fast. I appreciated that

I asked and the provided! Great bit of kfc, thanks

Wouldn’t normally review a KFC but had food here quite a few times that I’ve had issues with. On this ocassion I ordered a bargain bucket and received about 12 chips in the portions of chips. Chicken strips had some missing, not full strips. Chicken had coating missing and the beans were barely a spoonful and the pot seemed quite empty. Bargain buckets contain legs and thigh etc so you only seem to get the cheap cuts and never seem to get breast etc.

Cold guy came with a puddle bag not a proper heat bag just poor from start to finish

Can you please ask the delivery guys to stop using Lidl freezer bags and get a proper heat containing bag thank you