Temple Restaurant and Bar in Kingston upon Thames

Odd old place this! Not sure if I was just happy to eat as didn’t want to pay £2000 for a bag of noddles and £150 spring roll in the park or it was generally ok. I’ll be honest the place is a dirty dump! Chaotic!! And felt like eating a meal in a kids soft play arena!!! You enter and it’s a free for all, help myself, find a filthy table establishment. There’s no cutlery and you have to leave the restaurant to get a drink. And as with the rest of the resort, there’s no staff! One thing I can guarantee it don’t look. I thing like the photos. However. After a long day in the challenging park, I actually didn’t think the food was the bad at all!!!! It is simple, but I for one enjoyed the hog roast carvery!!! The potatoes were bang on and there was plenty of cracking with the pork! I also had some curry and chips which was nice, and the brownie I had for dessert was decent as well. Kids were well fed and enough options for them. Now! Nothing I enjoy more than nice meal eat / posh restaurant / expensive steak. But I can be be adaptable!! I didn’t go here with high expectations and was pleasantly surprised as expected worse! However if you go here expecting the red carpet experience, the finest red wine and cuts of the finest meat or sizzalating curries and stir-fry’s this isn’t the place for you. I’d also stay clear if your a fussy eater or Vegan because quite simply you want like it!! I wouldn’t choose this place out of choice! However it served a purpose and was better value than the park food which quite frankly Chessington should be loooked up for!!! Bit

Awfull , cooked brecfast was cold , limited choice for continental breakfast , coffee was like warm and vile . Limited vegetarian option.

Breakfast was ok plenty of choice had to ask for vegan sausages . Paid for evening buffet. Over £25 for adults and over £15 for children . My adult vegan daughter had a choice of rice, chips, vegan nuggets and salad . There were no vegan choices for dessert …. Even the fruit was plastic ! I did ask someone who offered to go to the other restaurant for a sorbet . A lot to pay for nuggets !!

Hello, Just to point out, my family have been here many times, the last time we went was in may, we also have came here for breakfast as well. Breakfast wise, this place has limited, but really yummy food. For example, Fried egg, Ham/Cheese slices, Fruits, Pancakes e.g. For drinks, you can get apple or orange juice, milk, tea or coffee. For dinner, you get even more, with meats from Chicken, Gammon, Turkey and more stuff like Mexican Nachos with Nacho Cheese, Sausage, Fruit, and, so much more! Dessert is always the favourite, with vanilla ice cream in a bowl and many topping to add on, like marshmallows and chocolate circles. Also, if you're not feeling ice cream, their is also brownies and churros. For drinks, you can get apple or orange juice, and (if you paid for a glass) coke/Fanta e.g. If you need cutlery, just ask one of the staff and they will give it to you. They will also come from time to time to pick up your empty, (or full, if you didn't want to finish it) plates. The place is very nice, with music connecting with the theme of the place, and even a fountain in the middle making a nice show for you to watch. The seats are very comfy and there are bathrooms. There is a bar and seating area outside the buffet and also outside seats for the buffet and bar. I'm always excited to go to this buffet and they never let me down. Really recommended! The price is mid for this place, though.

On arrival we were shown the card machine that shown £80 which did not include drinks for two adults and two toddlers. To choose from there was a style hospital roast, orange chicken korma, a tinned style chilli. Kids food included cold fry fish fingers, sausages and chicken nuggets that not even the kids would eat. The staff were chatting amongst themselves and not actually doing anything. Please please don’t waste your money, you can goto a nice restaurant and have decent food for the same price! Stay away

What a lovely restaurant! Staff were helpful and happy, ot had a lovely theme and most of the food was gorgeous. The guy who greeted us initially, sold me a refillable drink on the basis I could have squash, once he realised this wasn't available at the moment, he very kindly offered us a refund, which we didn't take - really appreciated his efforts to help. Would visit again

Food was good and the restaurant was pretty clean (better staff clearing tables and cleaning the floor in the morning than evening), however what really set the restaurant apart was the service. We asked for some fruit in the evening for our daughter as there was none on display, two members of staff went to the other restaurant on site to ask for some and were refused, so the manager Ant kindly tried and received the same response due to “the risk of cross contamination”. He was however able to get the chef in this restaurant to kindly provide some water melon and pineapple, which was greatly appreciated. The following morning we had a number of interactions with Cristina who was incredibly fun and kind with our daughter. Our only criticism is that £8.25 for a pint of IPA is obscene!

Quick service, as much as people complain about the price, £25 for a adult and £19 ish for a child but for me it was well worth it, there is lots to chose from and the food was hot and tasty, my kids loved the ice cream machine, staff was friendly

Lots of selection for breakfast options. They should separate the meats from the rest of the food. Generally a good experience.

Das Temple Restaurant enttäuschte auf ganzer Linie. Die Qualität des Essens ließ stark zu wünschen übrig, und die Hygiene der Teller und Bestecke war fragwürdig. Das Personal schien auch nicht besonders aufmerksam oder professionell zu sein. Insgesamt eine enttäuschende Erfahrung.

Brilliant restaurant , great service and lovely food ! Gave us a free cake for our friends birthday :) Highly recommend.

Under no circumstances eat here. The buffet was like prison food. Overpriced slop that you wouldn't wish on your worst enemy.

Overpriced pizza. £4 for a kids hot chocolate Garlic bread fresh from the freezer Service was good but we were only people.

Me and my partner went to the temple restaurant Saturday 4th November that day was our anniversary, we booked that place at 7.00pm for dinner and it was cool going up getting our own food the food was lovely we went up twice for food and it was cool getting our own drinks as well, the restaurant is so cool. I love it

Really accommodating for a gluten allergy. Christina and the chefs were very helpful and offered ample choice for dinner and for breakfast. Very reassuring! :-)

Food was cold staff were lazy and not very accommodating for my son who has autism in the end we quickly finished are food and actually found a quiet little pub not very far away called the cricketers who actually fed us properly with a hot meal and great service

Shocking. I can’t believe a company as large as Merlín would allow such an embarrassing restaurant to operate in their own hotel. I can now understand why they charge you as before you eat; I can’t imagine anyone would pay once they’d tried the pathetic food on offer. A selection of roasted meats sounds good at first until you get back to your table and find the beef is so chewy it was inedible and the turkey so dry it resembled cardboard. I took a video of the fish fingers to show how solid they were. You could have knocked nails in with them. They were so dehydrated that there wasn’t actually any any fish left inside! The common factor throughout every dish was that they were stone cold. Not warm, cold. The churros must have come from the same place as the fish fingers. They were solid. We really couldn’t find enough to eat that would have justified the kids price let alone the adult’s ridiculous price. Nearly a hundred quid for five of us including the flat, refillable if you could be bothered, soft drinks. If my review can save even one family making the same mistake that I did I’ll be happy. Merlin and chessington are obviously satisfied with ripping customers off who have already paid a handsome sum to stay in the hotel by their lack of response to any of the bad reviews, of which there are many.

Me and my partner spent the night at the safari hotel and took advantage of also booking to visit the theme park for both days. The room was lovely and clean with a amazing view of the animals. The staff where amazing and helpful and th food was lovely both dinner and the buffet breakfast. We look forward to staying again as a night away.

We had breakfast and dinner in here. Breakfast was ok lots of choice. Dinner had choice too but was same every night. Quite expensive but with Merlin pass got the price down abit. Staff friendly and helpful.

We've eaten here many times in the past but this time it was filthy. The food was awful. We didn't go back the 2nd night we had a reservation for as iw as actually worried we might get ill. Tables were pile high woth dirty plates and the floor was covered in food. I tried to get some photos but they don't really do how dirty it was justice

Appalling! 7 of us (4 adults and 3 children) stayed for a birthday celebration weekend. We ate in the temple restaurant in the evening. We love buffets and were really looking forward to the meal. We couldn't have been more disappointed. The food was cold. Not luke warm, stone cold frozen, especially all the roast meat and vegetables. When I complained I was simply told, by the lady on the payment desk, "yeah, another customer complained about that too". The staff made no effort to rectify the situation or even apologise. Avoid!

Paid for a themed room GRUFFALO ROOM which was very good and grand daughter loved it, early entrance to park and que busting ticket all good but what let the experience down was the evening meal. Attitude was find a seat and help yourself, all tables covered in food and crockery not cleared. No plates to be found had to keep chasing the staff for them! Once I got plates the food was awful complained to management, believe it fell on deaf ears Kids running every where, no control by some parents! Could have ended in injury restaurant staff should intervene not me.... Once i complained the que behind me to complain started to build! £600plus spend for one night for my granddaughter to be spoilt, the only thing spoiled was the experience and remembered for all the wrong reasons!! Just buy the day tickets and que buster!! or book a cottage and go on a weeks holiday in the UK!!

The food was very tasty, the ambience was nice. Very family friendly! Would definitely visit again.

Appalling doesn’t even cover it! Dirty tables not cleaned unless staff are nagged, dangerous wet floor from water feature. We sat for an hour having concoction of buffet food whilst the table next to us remained full of dirty dishes, food all over the floor and not a waiter in sight! They claimed that the other hotel restaurant was closed causing overcapacity here but that doesn’t excuse the exorbitant priced food - glorified Toby carvery but at £19 per person!! Hoping the other restaurant is open tomorrow as certainly wouldn’t want to spend a 2nd evening here

Good roast, salads, delicious desserts, but no ice cream or cream. Julie and team were excellent! Thankyou

Had food booked for 8 pm for a family of 5 staff was polite cost around £98 which is so over priced for what we got. Well all the food was dried out nothing looked like it had been changed just topped up. Thier was dirty plates food all over the floor I just couldn't believe how much this restaurant has gone down hill since the last time we came. Which was about 3 years back the price was around £69 and food wasn't half bad now I wouldn't recommend this restaurant to anyone please don't waste your money.

We had breakfast here after staying the night at the hotel. Overall it was a bit of a mixed bag. The theming is excellent and the quality of the food was pretty good, but the service and cleanliness let’s it down. We arrived at 8:30am on a Monday, so definitely not as busy as it could have been, and there were still multiple items that had run out, tables that hadn’t been cleared and a general lack of proactively from the staff. We would be very reluctant to visit on a peak day.

The meat quality was good but the guy who hacked it left the string on the beef which I removed. The veg was over cooked and cold. The cabbage was the only veg I had that wasn’t over cooked. The only gravy they had was vegan onion gravy which had no flavour and was very watery. With the food being cold it did mean we didn’t have to cool it for the kids. The salad bar and hummus was good as a starter but there wasn’t enough there to make a meal. The kids liked the ice cream and churros. This and some fruit was the only desserts. It is very over priced for what is on offer. If it was £5 per person less then it would of scored higher as for the food on offer would of met that price.

Terrible food, cheap and nasty looking food. Food had been sitting around for hours and nothing was replenished. It’s dirty and overpriced. I couldn’t eat it and got a refund . The kids did eat it. The food was cold and just awful Do yourself...

Fantastic restaurant and amazing breakfast buffet. Something for all the family. Staff were extremely kind and accommodating for us as a family. My son is severely autistic and nothing was too much for them. Christina was kind and caring, always came over to say Hi...

We visited with our two young granddaughters over the Coronation weekend, there were issues with cleanliness and some of the items detailed on the menu were unavailiable, specifically beef and turkey from the buffet. Desert option was limited to Churros and ice cream so if...

Such a huge range of options in a buffet style breakfast. Staff all very friendly. Great theme and child friendly atmosphere. The only problem was trying to decide what to eat as the choices were unlimited

Surprisingly good range of food, all was hot and fresh. It wasn’t the highest of quality, but it was decent enough. Children enjoyed using the ice cream machine and the churros were nice. Over priced, naturally, but it wasn’t as horrendous experience that others have...

We took my daughter to Chessington for the Zootastic weekend on the 12th and 13th February we book dinner for 6.30pm at the Temple restaurant and it was the worst buffet/food we ever had, firstly the food was cold and hard (roast dinner buffet) the...

I’d read some of the bad reviews for this buffet but decided to give it a go as I’d eaten at the Safari Hotel for a corporate event and the food was good. HUGE mistake, possibly the worst buffet I’ve ever had the misfortune to...

Food is awful - the options are very limited. Basically a carvery with a couple of other options - fish fingers, chips, pasta. Salad bar looks like it has been left out for a while. It doesn’t seem like anything is regularly replenished. You need...

Not happy at all came to this restaurant with my wife, the food was very cold. He was not polite to me or my wife your waiters. This is not a nice place. The food was absolutely cold. The plates were dirty and the floor...

Had dinner here last weekend while staying in the hotel. You walk through the bar area to get to the restaurant. The bar is small, with extremely bright lighting, no atmosphere and not really a place you’d want to spend much time. Arrived at the...

Ate here on the all you can eat buffet during a visit to theme park/hotel stay. Selection was good with something to suit adults and the kids, along with a small selection of deserts. The night we ate a full carvery with 3 meats was...

During our chessington stay we visited here for our breakfast. Plenty of choices from cereal, fruit, English breakfast and pastries. Help yourself service, plenty of friendly staff around. The kids enjoyed watching the ants whilst eating, as the tubes run along the outside area of...

We stayed at the safari hotel and our onside restaurant (zufari) was useless, but we were told to walk over to temple and they would see to us. I can honestly say we felt so welcome, even though we hadn't precooked. We had breakfast both...

We stopped off at the roadside restaurant on our way to Pwllgwaelod. The restaurant is set back from the main road with a convenient lay by for parking. It's a welcoming little restaurant, run by a lovely couple who have done all the work themselves...

There was so much food on all the different food buffet sections - roasts, all the "beige" food as I call it, veg etc however it did not look appetizing - like it has been there for a long time. Really couldn't bring myself to...

We had breakfast here with our two girls, having stayed in the Safari hotel overnight. Seemed a good choice as the Zafari breakfast service seemed very slow and there was a big queue - we walked straight in at the Temple and had a lovely...

Ate here for breakfast and dinner during our stay at Chessington. The restaurant was really nicely decorated/themed, the kids really liked the lead cutter ants which walk past the tables through little tunnels around the wall. Dinner was a carvery/buffet. All the food we had...

Did a Xmas stay over we decided to give this place a go despite some bad reviews have to say was ok and was worth going to they even cooked a bowel off fresh Plain pasta which made my little girl happy 😀 the chief...

Cold cold cold.... We booked our breakfast for the earliest time slot to avoid running into a cold situation. Unfortunately, we were still met with cold beans, sausage, bacon and tomatoes. We booked for 6.30am and had to wait a further 10 minutes for them...

I have to say, for a hotel carvery, mass produced food option, I thought the Temple was good value. Nice carvery selection, lots of sides and good choice for fussy kids. Food was tasty and looked appealing. Starter and desert options were very limited and...

Breakfast was cold and overcooked. Eggs were cold bacon was cold, sausages rock hard, beans really watery. No brown sauce just ketchup and bbq sauce, not everyone likes it sweet. Best thing was the toast ( which i made myself) the cereal and the fresh...

Love this restaurant. It’s perfect for my family. My son’s (11) a fussy eater and there’s loads he wants to eats and he loves going to get his own food,drinks etc.. The puddings were lovely too. Fantastic value. We Can’t wait to go back again..

£50.00 for 2 children 2 adults absolutely rip off we asked for a refund felt like we were in a night club when we saw the food very limited and substandard menu

We booked a table at the temple bar for my wife myself and our 3yr old. There was roast gammon, pork and beef on the menu with a good selection of cooked veg and salad for starter. There was no veggie option. My son had...

We visited on Saturday i was a little apprehensive as the Zafari was fully booked and the reviews here suggested we'd be left starving however our experience was completely different the meats were cooked perfectly (great to see a carvery serving proper rare beef!) generous...

Food was plentiful and hot, (roast dinner) breakfast was also very good, couldn’t fault the buffet style restaurant, staff on the entrance were not very happy and wanted proof of booking and times even though they know from there booking sheet, the staff serving you...

Ate in here twice but only for breakfast as it wasnt open for evening meals due to being "out of season". The breakfasts however were really good and a superb selection. The fried food was very good and nice to see black pudding on the...

Perfect venue for kids! Plenty to choose from and great variety! Friendly and helpful staff! £60 for a family of 5 to eat buffet style roast and pudding- including unlimited drinks- perfect for us! Clean and well organised! Staff helpful! Watch the little ants and...

Absolutely awful!!!! We have visited here many years and had a decent but pricey meal at this restaurant. Environment quite dark but this year was worse than ever. We paid £96 in total. Refillable soft drinks are no longer included in the meal price these...

I went with really low expectations of dinner after reading the reviews but was pleasantly surprised, very clean buffet not too busy with salad starters, carvery main and ice cream machine dessert. Food was good especially the meats and vegetables, all very fresh and hadn’t been sat on the buffet for too lunch. Staff got all the food for you off the buffet, and tables well spaced out.I actually preferred this meal over the Zafari Grill!Frozen Yorkshire’s is my only complaint, plenty for the kids too look at with an an art farm, fish and TVs screens showing the jungle.We didn’t seem to have the “show” though?! But with young children this may have been a good thing

August 2021. The evening meal was a carvery. The Turkey & roast potatoes were so dry, the vegetables had seen better days. For £50 for 2 adults & 1 child, our expectations were a lot higher. No hot drinks on offer, only fizzy, which I do not drink, we left totally disappointed. However, their one saving grace (hence the 3*) was breakfast in the morning. A wide choice of foods, cereals, cooked breakfast, fruit, muffins, toast & jams, tea & coffees. Staff awake, helpful and pleasant. Left satisfied.

We stayed in the Hotel on the 13th of August for our daughters 7th birthday. We ate here. The manger on that evening was so helpful. I asked if possible ( without a cake ) I was not very prepared if the staff could sing happy birthday. Nothing was too much trouble. He arranged a pudding and a muffin with a candle in it for her and he and staff came out to sing happy birthday. Thank you for making our evening special. The food was great too and staff were very attentive.

Last night Sunday 15th August was carvery. The food was of good standard and tasted good we got in at 6pm so was not that busy because the park shut at 7pm . The service was good but remember to pre book the restaurant’s because it can be hard to get in . The service was good staff friendly and helpful . The breakfast was ok tasted nice . I would recommend this restaurant to anyone and would return

We paid £63.80 online for two adults and two kids and found that if we paid on entrance it would be £16 per adult and £9 per child, so £50. We were therefore scammed out of £13.80. I tried to resolve this and reception sent me to the temple duty manager who sent me back to reception, who sent me back to them who then told me to query it online, saying the menu recently changed so its now cheaper. I also found I could have applied a bluelight discount, as the people in front used it, knocking it down to £40. In terms of the food, if you are vegetarian then there is almost nothing for you. Meat alternative was macaroni cheese or potatoes, some toast veg or salad. The kids ate very little as the beef was too tough, the gammon was quite rubbery and the sausages were an u usual variety, while the potatoes tasted and looked like Aunt Bessie's frozen potatoes.Overall I cannot recommend this restaurant.

Breakfast included in room price and was enjoyable. I had the cereal and continental breakfast but husband and grand kids enjoyed their fry up

We recently stayed at the Safari Hotel at Chessington and had breakfast and dinner at the Temple Restaurant included.All I can say is good things about the Temple Restaurant, the staff were excellent and really friendly. They were very efficient and explained how everything worked.It offers a buffet style carvery but has a lot of others things like macaroni cheese, chips, fish fingers and other meats. There is a really nice selection but also the quality is very good. Inside the Restaurant its very quirky and relaxing to eat. We we're very happy with the breakfast and dinner we had there, we will be returning soon for sure!

Enjoyed this as something different. My experience wasn’t like others here staff super attentive wide range of choices to choose from and a fun atmosphere. Food was of good quality and tasty.Great choice of salads, starters, mains and puddings and all the soft drinks you want.

The sample menu online is nothing like the atrocity you find when you arrive. Think worse than a supermarket cafe. The meat was dry. I could only stomach the chips. I’m appalled at how much I spent on our meal and the response from customer services when I contacted them about it. I would have got a better meal from a counter service within the theme park. Avoid.

My partner and 6 year old son visited Temple for breakfast at 0830 on Monday morning. We were seen straight away but a staff member with a tray awaiting guests arrival with cutlery and cups etc. He walked us to our seats, whilst explaining where everything was. The drinks and sealed cakes were help your self. The toast machine and breakfast buffet was served to us. Lots of items available.My son loves the thunderstorm which happened every approx 20 mins with light strobing and noise. He also loves the animals on the branches on the TV screens (appearing to be windows). Lovely experience

We had our breakfast booked at 9:30, but asked at the hotel reception (7am) if we could grab a tea or coffee anywhere…….they suggested the Temple Bar & RestaurantI explained to the staff checking peoples bookings that we had a reservation in 2 hours and we just wanted a Tea and that the reception staff had sent us, she just looked at me confused and said ‘the bar isn’t open yet’ which I thought was rubbish service, reception said to come here only to find we wouldn’t be served anyway.We had breakfast at 9:30 as booked. It’s a buffet breakfast and due to covid they serve your food to you…..on the smallest plates in the world! Using smaller plates doesn’t stop people eating more, it just means you have to queue longer to get the amount of food you want.The food was nice, most of it was hot but the bacon wasn’t.

I was dreading my pre paid dinner because of all the bad reviews. Was very pleasantly surprised. The food was really very nice. We ate at 6.30pm, maybe if you go earlier it's better? I can't work it out as there are so many negative reviews! The ribs and chicken were very tasty and well cooked, so was the Mac and cheese. Bread, salad and desserts all good. Kids had sausage and chips which were fine. Husband said the mash was good too. Can't fault the food, good selection and well cooked, and the staff were hard working and friendly. Only 2 complaints, firstly that you can't have alcohol with your meal (God knows we all need one after a day in a theme park!) and secondly the sound effects and lighting are awful.Was is cordon bleu? No. Was it well cooked food and good value for money. Yes. Would go again.

I checked out the reviews on the food here beforehand and almost cancelled my booking because of how awful they are, my daughter persuaded us to give it a go and I'm glad we did. It was £30 for the two of us and quite honestly you can't ask for much more for the kids especially as the food and drinks are all you can eat so it's ideal for kiddies who like puddings and treat food for the holidays. The vegetarian callenoni and salad was nice for adults and the staff were were really lovely my daughter loved the themed lighting and sounds quite honestly I think people are expecting way too much for what they pay, the food coming out was always fresh and hot and everyone was adhering to covid safety measures :)

The food was beyond awful. We went to eat at 8.00pm. You cannot have a glass of wine with dinner as alcohol is banned for reasons I cannot fathom. The food looked as if it had been sitting under heated lamps for hours. The meat and vegetables we dried out and tasteless. It wasn't fit for human consumption.

We went to this restaurant in may 2021, I thought it would be a lovely treat for the children. The food was an absolute let down, there wasn’t much that was edible. There were pre-packed pasta salads they were the only thing that tasted ok. It was an absolute rip off and we will not be returning. UP YOUR GAME temple restaurant and stop ripping families off.

We had breakfast here as we were staying at the attached Chessington hotel. The food itself was perfectly fine, just what you need and nothing more. I’ve had a lot lot worse.However the reason for the poor rating is due to the horrendous noise that plays round the restaurant ever 45 minutes or so. My son was enjoying his breakfast and was fascinated by the ants walking round the tube on the outside of the room, but then the noise and lights started and it completely ruined it. Thankfully we were right at the end of breakfast when it went off, had we been halfway through we would have had to of left as it upset him so much. It then impacted his whole day in the park as as soon as he heard a loud noise start he thought it was the same thing again and started to get upset again.We chose to have breakfast in this restaurant due to the family friendly theme but it’s quite the opposite. Even as an adult I found the noise and lights completely inappropriate where it was so loud and dark, you could barely see what was on your plate.It utterly baffles me that anyone ever thought the noise and light show was a good idea, it needs binning off as soon as possible. Stop scaring children!

I’ve had some bad food experiences in my time but this is by far the worst. You know it’s bad when the kids are starving but don’t want to finish their food.Everything is buffet, the food is dried out & left under a hot light. Sausages like rubber, chips cold, Mac & cheese stodgy. Corn on the cob cold & dry. Mash in a huge bowl left to dry out. The veg was good, well cooked with some crunch & left in water under the hot light so it doesn’t dry out.Ice cream for the kids was like frozen ice with a very sweet flavour. Brownie & strawberries good. The pot desserts...AWFUL.Do yourself a huge favour & avoid this place. £65 for a family of four. Horrendous. Truly horrendous. It’s like a really, really bad service station & they charge £12 for children as young as three & £20 for adults. Go find a local pub for dinner.

Greeting at the front desk variedI wasn’t impressed that I had to dig into my emails to prove that my meal was prepaid A booking reservation number and voucher was insufficient proof for them - surely it would be in their system What if my phone couldn’t produce the email, as it was booked so long ago, it could’ve been archived?However, the staff at dinner and breakfast were friendly enoughLots and lots of staff in the restaurant itselfSome working hard clearing up tablesOthers stand around till they realise someone is pointing out the mess that an inconsiderate family has clearly just made it front of them on the floor - a slip hazard by the waySome of those who man the food stations were amazing, every friendly and helpful....others just watched as I struggled to reach around to grab soya milk for breakfast Social distancing measures were bizarre too, lots of empty tables during our booking time and yet they chose to put families on tables close togetherFood was of the processed and frozen kind - as expected for this type of establishment to be honest, so I was neither disappointed or impressedEnough to keep the kids happy and that’s all you can ask for really Is it value for money? Probably not

We visited here for the buffet breakfast as we were staying at the hotel. We were seated quickly & explained what was on offer and where to find it all. There’s a piranha tank, large fountain and several TV’s dotted around, all of which are welcome distractions for the children while awaiting their food.Roughly every 15-20 minutes there’s a ‘storm’ where the noise of a storm plays, the TV’s put up storm barriers & the fountain goes a little crazy. It’s good fun & our children (7 & 8 years old) loved it, though littler ones might need to be warned. As to the food itself, we tried the cereals, cold items, hot breakfast & the pastries and were very happy with it all.

Taken to a table in a very dark area with loud background bass music that scared our 3 year old. Knives, forks and cups left on the table, without any explanation of where the food and drinks were or if it was self service and staff member just wandered off. We asked for a high chair to be told “I don’t think we do them here”, after us complaining he begrudgingly said he’d look for one.We ended up asking another staff member, as the first one was just standing chatting and 20 minutes later, we got a high chair. No drinks for young kids available, only fizzy options, asked for water to be told they only had Fanta or Coke.We were about to walk out when we finally found a staff member who had any sense.She was very helpful, after not being able to move us to the other restaurant at the hotel, she moved us to a different table in a quieter area, asked another staff member to bring us the highchair over and went herself down to the other end of the hotel to get still drinks for the kids. Unfortunately the staff member ignored her regarding the highchair so my husband ending up saying “excuse me” to get past 6 staff members standing around chatting to get a high chair himself from the other side of the restaurant.When we finally got food from the buffet 40 minutes later, it really wasn’t very nice, it was dry from sitting under heat lamps for a long time, not very warm, most things covered in salt so not really suitable for younger kids.Not sure I’ve ever had such bad food from a restaurant. Side points- tables in bad condition and splintering along the edges, ceiling leaking with buckets catching drips around food areas, cleared down food left in open bags right next to food servings hatches.We pre-paid for the meal when we booked our trip, or we would have been refusing to pay for this awful experience. If there was absolutely any other options we could have used to feed our young kids, we wouldn’t of eaten here at all.Downside of a resort complex when you’ve got hungry young kids after a busy day who need to eat, and the only option you have is dreadful. Couldn’t be more disappointed after a lovely day at the park.

Waited far too long for food. The tables weren’t clean & we had to ask a member of staff to come & clean it. We waited so long I went & bought some nachos from another place to bring in for my kids to eat while we waited. When the food did arrive, they’d got it mixed up. The waitress looked very embarrassed.

We have never seen such rip off style bad food. Even the armed forces are given better food out of their barracks.

School canteen springs to mind. Dodged a bullet not booking this place for dinner. We had breakfast and it was manic.Food was terrible dry Luke warm been sat too long even though the restaurant was busy. Toast was offered and was only toasted one side the lady had lots of rounds just sat there waiting.

Absolutely horendous food, like a school canteen. I only booked as receptionist said it was brilliant for kids with a fish tank and a ant thing that went around the restaurant. Turned up and there were no ants and the restaurant was so dark you wouldn't have been able to see them anyway. We got sat in a freezing cold conservatory type area with people all sat next to eachother while the whole restaurant sat empty and to be charged £47 for horrendous food! Never again

Met expectations as far as a standard theme park hotel breakfast goes. Plenty to eat, ok standard, really friendly and efficient staff, there were lots of individually packaged pastries and muffins to take out for elevenses.We didn't eat any evening meals here having seen the reviews and opted instead to travel up the road to The Shy Horse which was excellent.

WOW.. £69 for the worst buffet food ever....The breakfast which was included in our stay was not even worth the free part of it..The eggs had a layer of like skin that pealed off like plastic as they sat under the heated light for so long. The sausages were dense.Dinner was £69 for a family of 4..... and I dont think we ate £15 worth... it was simply the WORST buffest food, I would have rather had Mc Donalds.

We went to temple restaurant last night .we were so hungry but food was so disappointing that we left hungry .very poor choice and extremely overpriced.Definately will eat out of the hotel tonight

Stayed over the weekend and Definitely wouldnt go back Cold food ques to long for food i watched im assuming the department manager talk down to her staff in front of customers this lady shouldn't be in this business if she cant handle staff like had her attitude was disgusting towards her staff,the only nice thing about my experience was rusu think thats her name she helped with my autistic son. Unfortunately we wont be staying here ever again plus there is a beefeater with a travel lodge next to it down the road which would be cheaper

The restaurant was dark so dark you could hardly see the food on your plate but that was probably doing it a favour... it is a buffet and they serve you child like servings.The food was almost inedible and there was no social distancing what so ever. Drinks in plastic cups only.

Booked to stay at the safari hotel with my wife and 2 daughters. When confirmation came through was advised to book a table for evening meal in advance so as not to be disappointed which we did but was not given an option of which restaurant to book as we did not realise there were 2 resteraunts to eat at. So the first disappointment was when we waited to be sat at the bar and grill resteraunt and to be told we had not booked here but the temple bar which is further along. So we get to the temple bar not realising it was going to be a buffet style resteraunt and were asked to pay upfront. 2x adults and 2 x children aged 3 and 6 (who dont have the biggest of appetites at the best of times).......£70!!!!!I nearly choked and my wifes jaw hit the floor. Knowing we didnt have much else choice with getting to another restaurant with the covid situation we reluctantly paid and were shown to our table which was not at all socially distanced with other guests.The room was extremely dark and so noisy which was already making my girls anxious and uncomfortable. All soft drinks were help your self but alcohol had to be ordered by mobile app. 2 beers in plastic cups... another £10!!!Anyone who is paranoid about the covid situation would have a breakdown in there. We were told there is a one way system to use the buffet which everyone seemed to ignore even the people serving and cleaning tables seem to be walking through people around the buffet.The food was unappealing to look at along with the smell. It really was like old time school dinners .I had the beef curry and rice which was very bland and the small bits meat where fatty and chewy. I then went back up for the ribs which I must admit looked rather nice but the sauce smothering them was really bitter and like vinegar.My wife tried the bolognese which she say was bland and lifeless. My 3 yr old tried the macaroni who didnt even touch it and ended up eating some of my wifes bolognese. My 6 yr old who is extremely fussy would only have plain pasta and a slice of garlic bread. Cheesecake for dessert was ok nothing special and ice cream for the kids which they didnt eat and just wanted to get out of there asap.So that was the most expensive worst meal we have ever had. Considering the night before we went to a brewers fayre at the premier inn we stayed at all had a meal to which we all enjoyed along with 2 rounds of drinks and proper table service for £44. A bit more reasonable I think.

We have just had the bad fortune to have eaten ‘dinner’ in the Temple ‘Restaurant’ at Chessington... I put this is in inverted commas because I don’t believe this particular venue can call itself a restaurant. I think a school canteen would be offended at this comparison! We arrived with our two boys for our 2 night stay this morning, knowing full well what to expect, having stayed a couple of years ago (albeit eating in the Zafari Restaurant on that occasion); it’s a kids hotel, the food will be basic. We can get on board with that. However, ‘basic‘ doesn’t cover it.We were greeted with a plastic tray donned with paper cups and dirty cutlery. The place was so dimly lit I wasn’t even sure it was open. The food was simply awful. The fish fingers looked like cardboard, the children were served around 3 chips each, the gammon and veg my husband reluctantly chose was inedible and the boys’ chocolate brownie was a dry brown brick on a plate! Not to mention, the staff were all hanging around in groups chatting to each other!...... and we paid £60 for the privilege!!! I’ve no idea how this place is deemed an acceptable place to eat at a hotel in which you pay over £1000 for a 2 night stay! Such a disappointment, as this was a special treat for our eldest before he starts school next week.Avoid!!

Excellent buffet breakfast including hot and cold options. Self service but lots of covid precautions taken. We went at 6.30am to avoid the crowd and it was fabulous.

£35 for 1 adult, 1 child, I expected a huge fresh buffet. Just awful. Curry or Roast. Then kids sausage/fish n chips.I went for the curry and ended up pullimg the gristle and fat from the meat each spoonful.After the aggrevation of ordering wine via the app, it arrived at the end of meal in a plastic cup.Lighting was really poor, could barely see to order the wine. Really noisy...just awful.

Echo comments below, the food was truly awful - limited in choice, though that might be a good thing as everything we tried was terrible, we ended up leaving hungry. The fact that the food alone costs £70 for a family of 4 is laughable. Red wine came in a half filled plastic cup. It was also incredibly noisy to the extent we could hardly hear ourselves speak. Combined, struggling to remember a worse eating experience. An owner more concerned with counting the £ than leaving their customers happy.

I’m currently sat here and I’m absolutely disgusted. The food is absolutely horrendous, the “smoked” chicken leg tastes of smoked haddock and somePieces are pink, the vegetables taste as if there’s chemicals on them and they haven’t been washed. Everything else is sub par. I wouldn’t wish this meal upon my worst enemy. As well as awful food the noise levels are awful, occasionally there’s flashing lights and loud noises (for which there were no trigger warnings for). You can’t hear anyone nor can you have a conversation

We have ate at the Temple restaurant before and found the standard good however post lockdown the service has suffered. The mains were ok, my gammon was a bit burnt. These are put on the plate for you. As for dessert there was ice cream, jelly fruit or burnt cake. Very poor considering how we have previously found it. We will be eating elsewhere next time.

Went to eat at the temple restaurant and after finding out the buffet was extremely reduced I was a little disappointed, but then after we went back up it turns out the gammon was either stale or rotting and it smelled badly of feces, like a very overpowering stench. I walked out after that, food was absolutely horrible beforehand anyways always a lingering smell and bad lighting too

We ate here for dinner and breakfast we found dinner to be pretty pricey for what was on offer but the food we did have was nice staff are friendly as for breakfast this was included with our stay we found breakfast to be better a little more choice I would only give it 3* due to the lack of choice at dinner and the price we were charged we expected more but the food was nice.

Breakfast is so sub-standed. The staff are WONDERFUL, they are amazing and nothing is too much. The cooked food on the other hand is over heated and tasteless, fried eggs are closer too boiled eggs!! Drinks machine again tasteless. The toast was amazing

We went here for breakfast. You are required to book a slot, which was easy to do with the app. When we arrived we were greeted and asked to sanitize our hands, we were then shown to our table. However, you are then allowed to go up and get your food (choosing from continental, vegetarian and cooked) . For the toast a member of staff passes it to you, and for the cooked food you go to teh station and a memer of staff puts the requested order on the plate and hands it to you. You are free to get your own hot drinks, cold drinks, pastries and cereal for yourself, and you are able to go up as many times as you want. We had stayed at the legoland hotel the night before, and tehy gave you a buzzer to get your food. This is a system that we much preferred as we felt safer and less crowded.The food however was freshly cooked and prepared (apart from the toast) and was enjoyed by the whole family as there was a good range.

saw a rat outside may be thats why the lighting is so bad so you can not see them running around drinks not working tomato ketchup is like gold 1 bottle in the whole place they take your plate be for you can finish eating went to get a drink came back food gone dirty sticky tables but the lighting is so bad you cant see it just feel it they rush to get you out before you have finished eating

My family of one teen and a 9 yr old recently stayed in the Axtec hotel and decided to eat at the Temple restaurant.It is standard buffet fayre with a carvery possible as well. My youngest opted as usual for the chips chicken pieces beans and desert, while the rest of us has the curry, which was ok. One complaint is that the level of lighting in certain areas of the restaurant is bordering on pitch black and you struggle to have any real conversations as you cant see one another. I understand that it is to set the mood with the theme of the restaurant but maybe turn it up a notch.The breakfast was a good selection and set us up for the day ahead.You really do have to book both evening meal and breakfast in advance if you wish to eat in the Temple Restaurant.

Staff are attentive and friendly and enough to choose from but nothing special as it’s all self service buffet style food