Based on 550 opinions finded in 1 websites
Based on 550 opinions finded in 1 websites
Nº 2702 in 3448 in Manchester
Nº 103 of 126 American in Manchester
Opinions
Cheap pop, chicken burger was average... fries tasted weird like the oil used was not fresh.. girl behind counter drinking from a Starbucks cup....
julieandcherry . 2024-11-16
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Slow to place order. Chips cold/stale. £18 for something way sh&t~er than a McDonald's meal deal, then they wanna charge you for ketchup. A tiny sachet of ketchup. Never again.
Leif L . 2024-11-08
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For what it is - it is overpriced. Arndale store seems to think it is a nightclub. Even when placing my order they (staff) had issues hearing what I was saying. They said it is to add to the atmosphere. Mmmm....quite happy for customers to have to SHOUT their order to be heard. Won't be going again. Overpriced for what it is.
Sadhiv M . 2024-10-19
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Terrible service, avoid at all costs, did not get order, chased this up and received it 45 minutes later with items missing as they had not had a delivery. They tried to fob me off with a drink however drinks had already been ordered. Did not give refund as manager had gone on walkies. Customer service is.shocking for such a prime location.
Liyla A . 2024-09-20
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Only 2 fast order screens, needs more for such a busy location. Waited over 30 minutes for tots, half a waffle and a coke. Menu and order screen showed 1/2 waffle came with cream and ice cream, no mention of any different if its takeout. These were not included in the order I recieved. I saw the manager tell the server when he put the open box with the waffle, cream and ice cream down that it was for takeaway to just take them out so the box can close. I wasn't aware that was my order and regardless would have assumed they would come in separate pots in the bag. I also paid for their "special" sauce, again this was missing. I saw one of the servers look in the fridge where the sauces are kept, close the fridge and then disappear to the back. I presumed she went to get more pots but instead I was just given the free mayo and ketchup. No flavour in the tots, the kinder waffle was average. Over priced instagram fodder, don't waste your time and money.
Chelsea O . 2024-09-03
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I’m not surprised their Didsbury store has a 3 star food hygiene rating, prob the worst chicken tenders I’ve ever had. Never seen a lemon or a herb in their life! Absolutely awful. Sticky, sweaty, damp. Horrible.
C C . 2024-07-02
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Absolutely a rip off don’t bother everything is charged separately yet the drink is flat, portion of chips £2.75 which were soggy and cold, burger was flat as a pancake Bradley any meat, if your planning to purchase expensive dog food the Archie’s is the place but for human consumption go somewhere else, save your self the hassle and absolutely shocking customer service they don’t smile or say thank you wonder where they were educated (probably in the jungle with tigers and leopards) never will I go back to this place
Rahman Ahmed . 2024-05-21
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Amazing food, fantastic service, delicious menu and great value! 10/10. Hands down the best burger Iv had in a loooong while!
Jakob S . 2024-03-03
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Having to wait 38 minutes for 2 burgers and chips is ridiculous, staffs response when being ask “where’s my food” was 5 minutes everytime. The food arrived warm at best and was a grease pit in a bun, 2 hours later my stomachs turned and I literally can’t get off the toilet! I won’t be eating there again I’ll still to Mc’ds
Adam Roche . 2024-01-03
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This restaurant is awesome! We chose our food online from the qr code on our table and it came quite fast. We got some chicken tenders, burgers and milkshakes and all of it was so tasty! They have lots of different and unique options on the menu, so there is something for everyone. The restaurant was fairly clean, but not immaculate. The prices weren't cheap, however I would say it is pretty good value for money.
TheReviewer . 2023-12-16
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The main problem that Archie’s don’t seem to be able to address is the wait time; everything’s slow!
C6117HJmichaelr . 2023-12-07
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This is for the Archie’s at the Trafford Centre. I went with my daughter and another family. Food looked good on the menu and whilst a touch on the pricey side not crazy. However I won’t be going back because - the wait time was too long (half an hour) - there was one member of staff floating about trying to look busy. Emptied the bins then went straight back to serving food/drinks without washing hands - when it arrived the order was wrong - the food was only lukewarm at best I also began to feel really ill a couple of hours later and feel really terrible now. It could be good but this all adds up to a really poor experience.
johnshaft2000 . 2023-11-02
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Went the other day with my brothers, I ordered the bbq chicken teanders for myself and my brothers both had burgers the food came quick which was perfect as we were in a rush, it tasted amazing my chicken was so fresh and tender. it was my first time eating at Archie's and I will defiantly return and would recommend.
Sherpa11790726993 . 2023-09-20
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Worst milkshake ever!! Making something simple like a milkshake seemed impossible for them to do! Just a blip of solid ice cream- with a straw - impossible to drink!! When I took it back and said it’s not a milkshake just ice cream the staff could not care less and told me it will melt in around 30 mins and I could drink it then- unbelievable bad customer service They offer me a spoon to eat the milkshake
graham h . 2023-08-16
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Very disappointed as took my children for milkshakes and they had none. Wasted journey, won't go again.
KellyLomax . 2023-08-15
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Shocking food shocking price the food was freezing only went next door spent 30 on food I didn't even eat the cheesy fries are horrible worst taste ever
U1835ZTjasminew . 2023-07-25
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The service was the best service I have experienced in Manchester! Shoutout to Farihat, the best waitress ever you made the whole experience <3 If i could, i would go again just to see her warm smile. Definitely a must go to if you’re in manchester, the smashed burgers and truffle fries are *chef’s kiss
alyoona96 . 2023-06-25
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My Milkshake arrived melted WHO PUTS A Cold DRINK In the SAME BAG AS (supposed to be hot) FOOD?! No common sense. So all the food was cold, too. Burger was pretty tasteless and the fries were dry and crusty. Total waste of money. Very annoying & disappointing!! 1st time ever ordered burger was wrapped in foil so nice n hot when it came - not this time in the paper. The last time I came inside here for a milkshake told was take out only which was fine, but I had to wait over 35 minutes and there were only around 2 or 3 other people(customers) in there! Strange how, after waiting 25 minutes with the staff seemingly doing nothing, everything and anything but my milkshake when I asked for a refund the man said I'M DOING IT NOW... hadn't even started it then still had to wait another 15 minutes. Almost ended up with a parking ticket. It's tempting to call in with my melted milkshake reciept to request a replacement next time I'm in the centre but honestly I haven't got another 35-40 minutes to waste and definitely don't want another greasy, tasteless burger or crusty fries !!!! Also had a bad stomach after eating half that burger which wasn't even enjoyable, had to force myself to eat it because of how much it cost, also can't bare to waste food when there's people starving. What an absolute waste of over £20!!! Honestly, take note of this and other reviews and AVoiD!!! Definitely won't be ordering from here any time soon in a rush. It's also quite obvious that you are not taking any of this feedback on board, either! Better off supporting your local take away for half the price!
dee M . 2023-05-31
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Only one person serving on the till but yet lots of staff wondering around doing nothing & talking to each other. Food is nice, especially the waffles, it’s a shame the service isn’t the same. Toilets aren’t the best, they were very dirty. I won’t be going back in a hurry.
fionahuyton1 . 2023-05-21
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Very very bad. Not cook wings. Not clean, poor staff, little burger, you will sick. Dont going there
whitemoonhotel . 2023-05-13
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We waited a ridiculous amount of time for food that is simple to do. The service was appalling, when I asked about food the customer interaction was poor and when bought to the table, the tray was virtually thrown on the table by the gentleman who bought it. One of the burgers was cold and had to be sent back. Once the food arrived that I ate was really nice but not worth the wait and the shocking way the staff handled it. Not sure I will revisit in a hurry
MattG282 . 2023-04-06
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Came here to try the “American fast food” restraunt. The food was anything but fast. We waited 45mins to receive two burgers and chips. Without the dips which were charged at an extra cost. The customer next to us had been waiting over an hour for their meal. Food was average and not worth the wait or money! Spend your money elsewhere e.g five guys
Brandon M . 2023-03-31
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The burgers are not quarter pound they are tiny thin strips not much thicker than Donner meat. They put some butter or something on the bun itself and it immediately makes you feel sick from the grease texture it gives off. The chicken burgers are...
Q8760RAmattl . 2023-03-12
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I visited your place with the kids yesterday and indeed the girl at the till @6pm provided us a very poor custmer service. We were treated like we were people who are coming from diffrent planet. I understand if people stress or tired but its...
thebrights2023 . 2023-02-09
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Terrible service, they make you order on the website which doesn’t work, the website then rejects the majority of orders. Waited 30 minutes to be told me order was rejected.
zachsX6416OI . 2023-02-02
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Ended up here due to Nando’s being a long wait. Wasn’t a great deal of choice surrounding. Came across Archie’s and with the bright interior thought we’d give it a go. Hungry/tired by this point of the evening. Order food. Food takes a while to...
Saamaanthaa_x . 2023-01-28
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We arrived about 12.15 Sunday, asked if too late to order breakfast and staff member just kept saying order on line, 25 minutes wait, this did not answer my question . We ordered from main menu as breakfast did not show. Chicken chips and bun,...
U9057PVrachele . 2023-01-08
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I’m not sure what the fuss is about it’s nothing special, basically a fancy pink takeaway that thinks it’s something special. Burger I had was pretty tasteless and the chips were basically the ones you can buy from a supermarket in the frozen section.
Andrew S . 2022-12-09
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Quick stop for a burger and fries. Route 66 burger was rather good - two beef patties cooked well and covered with a decent sauce. Had crinkle fries which were crisp and tasty. Not the cheapest i've had but on a par with competitors. Only...
MarkE101 . 2022-11-16
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Me my son and my three nieces went there today 30.09.22 for one of my nieces birthdays, we ordered our food online as they said it was quicker and easier…….well we paid (£40.44) within 5mins I got confirmation our food was on its way…….45mins later...
Cprincess89 . 2022-09-30
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We were left so disappointed The chips arrived cold the waiter just placed the food on the table and walked off ( As we made three separate orders we was not sure who's it was) did not ask if we needed any sauce or anything....
Squire8 . 2022-09-15
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Clearly these burgers are not good for you as they come dripping in everything that’s good for you. Great choice and made fresh ( o have visited twice and only waited 5 mins each time) Sides are awesome and fries options are insane. I viewed...
SLMHP2010 . 2022-09-15
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Too long a waiting time for our food. All came out at different times so we couldn't eat together. Not worth the wait unfortunately.
B4070WTjessicag . 2022-08-28
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Best burger I’ve ever had in my life. Ordered to room at 1 am and was absolutely splendid. I have never reviewed a restaurant in my life but archives was so good I had to. You must get the smashed burgers they are to die...
376aidank . 2022-08-22
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I have never been so badly treated in any food establishment as I was today at Archie’s, they seem very happy to take your money but the customer service was something out of prison. Firstly wouldn’t take my order after waiting 15 mins in the...
basharatn2017 . 2022-08-14
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i came and just ordered a milkshake have been waiting almost an hour for it to arrive staff say it’s coming and to be patient. it a single milkshake
tomdO9475NW . 2022-08-01
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I ordered chips with bacon and cheese and bbq sauce, and a milkshake. I didn’t get the milkshake but this is how my fries looked. I paid £15 for this and got no milkshake and this looked like crap. Not ordering again
Ashleycon64 . 2022-07-08
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My grandchildren were desperate to go here. I was very pleasantly surprised at the service and food quality. Very lovely :-)
Dogmum1956 . 2021-05-29
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Food- For to much grease, never tasted a soggy bun before but this was the first. So ordered a chicken delux this was in my opinion below average/ average. I have a sickly taste in my mouth now whilst typing this. Service- seriously needs to improve, I questioned when my chicken delux will be ready after waiting 30 minutes after the original 20 minutes timescale given and felt like I was shouted at, extremely rude.Setting - looked very rundown, uncomfortable seating and atmosphere. It almost made me cringe.For someone who likes to eat out, I will be avoiding this place at all cost. Seriously don’t waste you frendly family time, money and eating out opportunity here. You can visit to confirm my review or you can listen and save yourself from a waste off a visit.
132majidk . 2021-05-26
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After being shown to a seat asked if I had the menu on my phone. No. Do you have paper menus? No. Second place using this post Covid nonsense. You'd think they didn't want your custom. Won't be returning
E7429LAjanem . 2021-05-23
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Hi! This review is for the Archies at Trafford Centre. Simply Amazing! 1- welcomed and given a table straight away. 2- manager came over and had a chat with us anout menu and recommended items etc. Was very friendly and professional. 3- ordering was easy and quick4- good space tables and booths especially when with children. 5- we tried a few different thing as there were 4 adults and a child. - cheetos chicken burger is just wow ! Simply one of the best burger i have had in a long time. Good size and juicy, good quality burger. - cheesy chips were good and exactly what we wanted, perfect! - chicken tenders box was a good portion and very tasty! Well done again archies thumbs up! - chilly tots were good and very tasty!- the superstar beef burger was a good size and tasted really really good. Wow! - drinks we took the bottomless option and just refilled whenever required. All in all a very good experience as the food and service both were really good. Definitely recommended for a good burger! I know i will be returning when i am in manchester again! Thank you Archies.
Billyexperiences . 2021-05-21
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Went to visit archies at the trafford centre for the first time, was not a great experience to the point what was the hype about? menu wasnt a great selection and a lack of deserts. when the burgers arrived they were really greasy and sloppy and didnt remotely look as advertised. I ordered a milkshake separately and it took 30mins to arrive which turned out to be a second attempt as they delivered the first to the wrong table. It was so thick it was like they made it and put it in the freezer as it came out like an ice cream, it was so bad it was not drinkable i should have asked for a spoon Also there was no attempt at social distancing between tables When a staff member was cleaning a table next to me he sprayed me with the disinfectant This is far from professional I look forward to hearing your reply
Soria M . 2021-05-18
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Well rude security multiple times, slow service, burger was sloppy like it had been put in water, used to be alright this place but not anymore
mallethead99 . 2021-05-12
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It was my first visit to Archies, I thought I’d try it as everyone raves about it. I found the food to be ok, it wasn’t the best and it is highly priced for what it is. When I arrived there I was asked to put my mask on, twice. Twice I had to say I am exempt, that made me feel quite embarrassed. I didn’t appreciate the roll of the eyes the second time, that wasn’t nice. As I said the food is ok, customer service needs improving. I don’t think I’ll be going back.
Nicola M . 2021-04-21
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2 days ago I was this place a lady is customer service she didn't respect to the delivery rider and was to rude with them I said to her why you are angry she said they deserve it because they cant waiting for food I said anyway you have to respect to them and she said is none of your business I cancelled my order I don't like this place
katyhY1671BF . 2021-04-03
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Absolutely disgusting food could not even eat it. All you could taste was salt. Disgusting avoid!!!!
Zara5678953 . 2021-03-22
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Kids these days don't know the value of money, why on earth are these owners charging 8/9 quid for a burger and then charge separate for sides and extra for a drink. You owners are conning the British public and it's out of order. Someone needs to open a very similar establishment near this place and start charging people normal price. We have all got money no doubt but this needs to come to a stop. It's overpriced and overrated.They have designed these bags that look like your about to feed the whole village in your area. I will be outside your place with a banner saying don't bother.Greedy narcissistic human beings.
Thegam423 . 2021-03-19
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The shakes are amazing, the waffle we had felt a bit too expensive for the size you end up with, burgers are total bombs, although would recommend the beef ones and not sommuch the chicken but it might just be me, the fries are a bit on the too salty side but not too bad.
dan l . 2021-03-10
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Food arrived stone cold, avoid ubereats really let this place down.wont be ordering again as this was terrible
P541QCmartink . 2021-02-13
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Extremely alarming when you order hot food and dessert, then whole order gets delivered colder than the actual ice cream!! cold stale uneatable food at extortionate rates!!!
rayteam . 2021-02-01
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Tried an Archie’s the other day for the first time after hearing many good reviews at work - and I must say it was very good!Was feeling a little hungover on New Year’s Day so I wanted something filling, I am so glad I chose Archie’s. The food was absolutely delicious and the portions were spot on! I had the tornado chicken burger with the hash brown on top and a side helping of curly, cheesy fries - wow!!Will definitely be back, thoroughly enjoyed!!
bodders6 . 2021-01-07
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Visited on Boxing Day and was really pleased to see an Archies here, experience in all other Archies has been fantastic. But extremely disappointed, had to wait ages for our order and then when it eventually arrived rude and impatient staff member rushed us out before we could check it. Probably intentional as we found it was one burger short at the cost of around £7. Couldn’t get back in as the queues were too long. Food was cold and just awful. Sent a couple of complaints but no response and not even an acknowledgment- clearly not interested in customer satisfaction or feedback. Managed to get back to the shop a couple of days later and they just didn’t want to know. In all, I’d suggest you avoid, plenty of other decent establishments in the Trafford centre and never once had reason to complain against them.
FOXMN . 2020-12-31
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Absolutely unbelievable. I arrive at Archie’s (Oxford Road), Manchester 2 minutes before they close for inside order (21:43). Security guard was rude and staff weren’t helpful. The food was good but for the staff they will need to be more professional and on form in future.
Tim2003Travels . 2020-12-28
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Finally they have opened at Tc my kids have been raving on for over a year fantastic food not let down love the chicken burgers and beef burger its our local retail park only 5 mins away can see my kids making this their lunch every time we visit tc like the packaging the burgers come in pink is my daughters favourite colour even at 13
zonerak . 2020-12-18
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Decided give Archie's latest store in the Trafford Centre a go as everyone raves about them, sadly the worst burger I've ever had and that at £7.49. Could have had a better burger from Mc Donald's or if I want real quality for similar price I would rather go to Gourmet Burger Kitchen, they might be a bit dearer but at least I'll have proper beef burger and not this excuse of a burger.
walter36A . 2020-12-14
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Went to the new Archie’s at Trafford centre today. We were the first customers so they gave us our entire meal free, which was a lovely gesture. The restaurant was immaculate and the food was excellent. The staff and owners were both friendly and kind. Can’t wait to go back when it is fully open to sit down in. Highly recommend to anyone wanted an American food fix, especially the hot cheesy tatter tots!
A1iJ . 2020-12-14
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Came to eat at the Arndale store with my kids, delicious food and shakes. Good customer service and cleanliness 10/10.
lalaila92 . 2020-11-13
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Visited the takeaway, ordered 6 burgers. As was travelling to Leeds asked for drink cans rather than plastic cups, manager, female, rude enough to refuse asked her to keep the drinks. Standard food for expensive price. Terrible
mohammedaM8770FQ . 2020-11-01
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Wonderful experience! Burgers are amazing! Staff are wonderful. Love the concept. A must place to go. If only they were open closer to me I'd the there everyday!
250sufyans . 2020-10-29
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Archies has some of the nicest food I’ve ever had when out with mates. Service is great, food is exceptional and had one of the best lads night out here. Very nice and well developed seating area, definitely made for some good pictures!
AngoFrango210 . 2020-10-22
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Fantastic place. Delicious burgers. Amazing shakes. Best burgers and shakes i ever had. I Definitely recommend this place...
umaira810 . 2020-10-22
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ATMOSPHERE IS SICK LOVE THE COLOURS...food was amazing specially the burgers milkshakes were on point best I’ve had in manchetser . Service was excellent staff were very polite...quite clean ...very big....good for party’s and great environment...10/10🔥👍🏽
AASSTTRROO . 2020-10-22
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Great burgers, great milkshakes and great waffles. Great place to take your family. Staff are very helpful and kind
JohnnyCarey123 . 2020-10-22
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it's a place you go if you want to see where a celebrity came, you don't go for good eating !!! it's like a bad american place, the owner is making money but not good food.
JuicySteak-Mcr . 2020-10-21
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Ordered via Uber, food arrived quickly was hot, packed & transported well. We all enjoyed our burgers & fries.
Hana_246 . 2020-10-06
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I started using the didsbury takeaway as the Manchester branches were disgusting. Same from didsbury. Food is disgusting greasy sloppy burgers. Half items missing gave them another chance with the chicken just as bad. Asked in notes no cheese as allergic they got rest right apart from absolutely loads cheese inside!! Soggy ripped bun. Missing chips. Twice tried twice was a disaster and you can never contact them. If you want to waste £40 this the place to do it 0/10.
J4450NJkellyh . 2020-10-02
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Last night I ordered to Archies through Uber Eats, when my order arrived, it was missing items, my partner food was completely wrong and on my chips it was a NASTY HAIR mixed with the cheese sauce. I spent almost £40 on missing items and nasty surprises on my food? I won’t order anymore from here.
silvia s . 2020-09-27
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this has happened a few times now ! burger and chips both freezing cold and stale waiting nearly 1 hour, both milkshakes melted and no straws given! To top it off they didn’t put the cans in either , AVOID
78simonee . 2020-09-25
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I had ordered takeaway from Archie Didsbury with Uber Eat.Offer with Uber eat is one and one freeI am ordered Lemon & Herb Wings , Superstar burger, Superstar burger with Crinkle Fries and Coke.Soon received our delivery.Ended up with 4 x burger , Coke-Cola and Wings.No Fries.Wing is cold time got here and burger is great.It not the driver fault and it Archie Didsbury need check the order tickets and food before sent out.
Gazinater01 . 2020-09-16
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Ordered delivery and it arrived on time but stone cold and stale taste. Couldn’t stomach the chips. I’ve eaten in before and it’s been good. They need to sort out their deliveries. Won’t be ordering again.
lesleyb355 . 2020-09-09
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Visited Archies in Piccadilly (can't find them on trip advisor) - stood in line for an eternity waiting to be served by 1 person at a till (while other staff stood around, hugging, chatting) got to the front of the queue and ordered and were told they do not accept my MASTERCARD payment option. A worldwide card I had used in Uniqlo, my hotel, Morrisons, Sainsburys, Aer Lingus, Clarks, the Printworks, McDonalds, Zizzis. I contacted customer service and they offered nothing other than "we have been victims of fraud" - nothing said about the lack of service in the restaurant.
DJBookaT . 2020-09-08
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We’ve come from leeds to try Archie’s as you are launching a venue in leeds but couldn’t wait! My partner enjoyed his Eminem loaded waffles and the chicken and waffle was really nice but there was no taste to the chicken at all, it was a tad dry but still edible! Very excited to go back to Leeds and have Archie’s!
laurel998 . 2020-09-08
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Archies - Manchester!Visited this branch during the ‘Eat out out to help out scheme’ and the quality of the food is great! There was a long queue to get in but didn’t take long for us to be seated as it was 2 of us. The staff were very nice and cheery even with the vast numbers walking through the door which was very welcoming. I have tried various burgers and shakes from Archies, one of my favourites is below! ;)- Texas Tornado, Peri Fries & Coke - Superstar, Peri Fries & Iron BruI would give this a overall score of 10/10.
IdiiBhaxx . 2020-09-03
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Waffles thrown into a box so all mushed up in the corner, staff all miserable.wont be going back again.
AldelryColin . 2020-08-30
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nothing better than an archiea, love the food, love the setting and love the taste! Its a posh mcdonalds
benrI3549BV . 2020-08-16
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Cogí unos gofres de aquí para un postre para llevar a casa y eran increíbles, frescos y muy sabrosos. Todo está cocinado a pedido y todo el ambiente es genial (excepto cuando es bastante tarde y algunos otros clientes están un poco ebrios)El tipo detrás del mostrador que tomó mi pedido fue un poco desdichado, ¡pero probablemente me resultaría difícil sonreír si también estuviera tratando con el mismo tipo de clientes!
neenso101 . 2020-08-08
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Después de ver la publicación de Archie en todas las redes sociales, fue el primer lugar que tuve que visitar durante mi viaje a Manchester.Pedimos la hamburguesa de pollo caliente de Nashville, papas fritas rizadas, 3 alas simples y el batido Ora - Licious.No puedo dejar de enfatizar lo buena que estaba la hamburguesa, perfectamente cocinada y condimentada a la perfección. Me encanta cómo Archie le ha dado un toque asiático / desi a la comida para que se destaque de las hamburguesas de su tienda de pollo local, que es sencilla y normal.The Shake se robó el espectáculo, posiblemente el mejor batido que he probado, sabía muy premium y sabía a una masa de pastel Oreo que era simplemente increíble.¡Tienes que comprobarlo!
SlickReviewsFood . 2020-08-05
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Order take away food via uber eats from Archie's which is usually really good. Considering we were less than half a mile away from the eatery the food on arrival was cold,soggy and lettuce slimy. We had also ordered waffles which were cold with melted ice cream. Not the usual quality. My advice would be to collect yourself and not use uber.
926beverleys . 2020-08-02
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smelt nice thats as close as we got , i ordered for delivery a superstar burger and peri peri burger opened the box to find a huge cump of mould on the superstar burger bun deep and the size of 2p coin taken photo, disgusting
jamessT4314DG . 2020-07-27
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Okay, so I ordered from a lovely lady a falafel burger and chips with a side of nachos.I wasn't expecting much when it comes to burger joints and vegetarian food, but blimey it was so good. Lovely restaurant and really friendly pleasant staff would deffo eat here again.
Tomtarrant1994 . 2020-07-27
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It’s got it all Great service Freshly cooked great ingredients Tastes fabulous If you like your burgers try this joint 100% recommend
merlin03 . 2020-07-21
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Aneesa at Birmingham selfridges was soo welcoming and made us feel ever so comfortable also was there whenever we needed anything very rarely find staff like that any were
55nazmeena . 2020-07-20
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Stay well away from this place!! My food was preordered and they cooked the food on order and it sat for hours until delivery!! It was stone cold! I hear that delivery drivers are taking the food back themselves and are being sent away!!!!
Mafjones . 2020-07-09
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Ordered some curly fries and chilli sauce. I sat down on a bench nearby and after eating a few noticed there was hair in the fries!!! I was absolutely disgusted so walked back and without making a big scene just asked for a refund. The staff were polite and apologised but there was lots of staff working close together with no masks/beard/hair nets. I had paid via card so followed his instructions and tapped my card against the reader for my refund. He apologised and I left. I checked my bank account after a couple of days to see I had been charged twice rather than being given a refund! At this point I was really frustrated with their service or lack of! I emailed and they responded immediately and asked for my bank details for a refund, and still I have not received anything and it's been over 10 days. This is all for £5 btw so petty but it makes me so angry that anyone can provide such a terrible food and service and think they can get away with it!
zamy2016 . 2020-06-24
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We ordered from the one in Didsbury, no flavour to the burger at all, the hot wings tasted like battered wings and the jerk bbq wings had never seen a spice, the milkshake was very watery and the had the nerve to charge £2.19 for a warm can of coke. will never go into one of theses shops again defo not worth the £30 we spent.
madmancfamily . 2020-06-22
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Can see they have recently upped the prices. A portabello burger is £7.50 which is very expensive. Can get a whole meal and extra for that much from other places. Burger was tasty. Fries were average. I wouldnt be going back often
ashasg03 . 2020-06-13
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Ordered it on just eat at 6.25 checked the status and it says been delivered at 8.15 rang them up n thy said it will b delivered by 9.30 three hours later got it n it was cold cheesy fries were stuck to the carton one of the burger was falling apart disappointed waste of time n money overrated
Rakood786 . 2020-06-06
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Disappointing. First time I got a milkshake it was never blended and had massive pieces of Ferrero, decided I wouldn't write a negative review. Yesterday got some food again, chips were so hard they actually hurt my gums, the milkshake straw had been stapled so I couldn't even drink my milkshake. No sauces added in the bag. Burger was very tough. Not moist. It's a shame because you have one job...nothing else. Make sure you're providing people with what they are paying for. Worst part is we travelled from Sheffield and waiting 55 minutes for the food. I would give 0 stars but its not possible. Food was very cold.
s s . 2020-06-03
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I had high hopes but they were quickly diminished when it arrived. For what I paid and received was unacceptable. The fries are the worst I've ever tasted a bit like economy crinkle fries but with a strange after taste. My burger was also missing so I was left with the waffle which wasn't bad but not great. Asked for a refund and thrown in the bin maybe it was a bad day for them but I wouldn't order again.
Robert E . 2020-05-26
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Nice Food ,Very pleasant staff had chilli cheese burger chicken Cheeto burger chicken and waffles and 3 shakes
895wayneh . 2020-05-17
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They could do with a better menu separating the shakes from the waffles. Waffles from this place are boring anyway. Their shake menu needs updating for sure!!
ali0913 . 2020-05-17
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First time ordering, Ordered on deliveroo.. it said it would be 35 minutes but we got a call to say the food had spilt and ruined so had to reorder, it eventually arrived an hour and a half later. Food was relatively warm considering distance from restaurant.We spent 25£ on two basic burgers, 2 fries with cheese, and £2 something for a can of irn bru!!! Wouldn't order again, the chips were basically micro chips with cheese on, and burger was very bland. Best off getting a maccies and saving yourself an extra 20 pound...
EmilyKenny . 2020-05-12
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We ordered from the Archie's in Didsbury with the promise that it would be delivered in 30mins. It ended up being over two an half hours, with customer service saying 'as the order was over three burgers it was more complicated for the chef'. Coming from a burger restaurant, this seem absurd.
fraser m . 2020-05-03
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Ordered through Deliveroo and timing was great. BUT the food was cold and the muffins the burgers were on looked squashed. Burgers tasted good it is just as shame the temp was cold. Would have definitely ordered from here again but may have to reconsider.
lincolnd729 . 2020-05-01
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ordered a chicken burger and it came squashed and cold, then opened it up and the lettuce was brown, wet and soggy, also the burger bread was crusty and so thin ,and all of it was just disgusting, even my dog wouldn’t eat it. Their burgers are the complete opposite to what they look like on the website so don’t be fooled , you’d be better off with a maccies.
385carac . 2020-04-29
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Pure overpriced scutter 45 pound for 3 rustler burgers a chicken wrap an 3 crinkley chips propper dogged in food😔
Ged W . 2020-04-26
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I only went there once a couple of years ago and haven't been back since which tells you everything you need to know. The burger lacked flavour and I was surprised just how bad it was and how expensive it was for what you get, awful quality.
mfil1 . 2020-04-24
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One of the worst takeaways I've ever had paid £27 for it it and it was disgusting all packed into a tiny paper bag with the burger at the bottom which was absolutely squashed I've attached the picture of this
jenandstuwalker . 2020-04-08
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Me and my husband ordered a burger and fries and drink each and as there was no kids menu I ordered my 4 year old a burger on its own. We had it delivered it was quick it took less than an hour. They sent the wrong sauce sweet chilli instead of barbecue and didn’t send the sauce I paid for at all, bit annoying but I can live with that. Food was mediocre and it wasn’t really warm when it arrived. The price was ridiculous it was almost £40 including delivery. The lone burger for my 4 year old was nearly £8.00. And my can of coke shown £2.18 on the receipt and my husbands can of coke was £1.09? I thought I was getting a bottle not a can! Burgers weren’t big and fancy and not much salad. Chips remind me of microwave chips. Overall it’s was okay but over priced for what it was. And they should introduce a kids menu.
stevieb369 . 2020-04-06
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Ordered via Uber eats and stated “NO MAYO - DAIRY INTOLLERANT!!!” Not sure what part of that meant slather the wrap in mayonnaise ! Waited an hour for it to be delivered and we couldn’t eat any of it. Didn’t even know it had mayo on until biting into it so I’ll have to deal with the consequences of their incompetence! Thanks a lot.
hcbe7 . 2020-04-05
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Having a quick drink at the airport, Terminal 3 is not very nice, but Ryanair flies from here, so you can't complain. This place is always busy, no matter the time! Basically, everyone is getting a lot of drinks before their holiday.