KFC in Manchester

Came drive through to order and they ask me what you want no welcome then half the order told me wait a minute. So they can have a conversation with their friends and can here them messing about for about 3 to 4 then carry on taking my order unacceptable bad customer service. Plus keep on calling g my bro. I'm not your bro

Lazy and incompetent staff, always miss things off the order!

Wonderful staff and service the manager with glasses didn’t catch his name was really helpful as I struggled to use the kiosks

Best kfc in manchester, would recommend this everyday

Believe me they have forget about their quality and taste ... Yesterday we were their all 30£ just wasted . Chicken was soggy .... Not enough ketchn or mayo..... That gravy is too expensive they are such thieves . Yeah ice cream was good only .... Chicken pieces wings all were soggy and tasteless

Typical k.f.c Manchester like any other

Spent 30 minutes queued in drive through. Only 4 cars ahead of me. Really slow service. Ordered a family feast bucket and was missing all the chips and the sides. Was not noticed till i got home 10 miles later. Just so bad a discredit to KFC

Great chicken pieces and fries.. great delivery time and driver

Went there with my student bean discount code downloaded the app. The discount code said active but the lady would not give the discount. Misleading as I went there because of the discount.

I regret visiting today! Wasted all my break time and couldn’t have lunch! It would have been better to have decided to stay hungry than visiting !

3 main items of our order missing, and what did arrive wasn’t good. Dry rubbery chicken

This was the second time I placed an order with yourselves. At first I thought It was a mistake and someone was in a hurry. Anyway I place another order as I was home from work tired and hungry. I had the same request.” Please may I have the rib of the chicken only. This was completely ignored , it even says it right there on the order receipt. I am not happy with this service and there was not even an apology of any kind. I ate the meal because as I said was extremely tired from work.

Delivery time kept changing. Food was freezing cold and fell out in bag. Driver drove to another area 1st when mine was closer. Makes absolutely no sense.

Freezing cold , soggy chips and I don’t know who makes the gravy but it’s the consistency of tap water , awful

It does what we expected. Nicely cooked food. Very helpful staff.

Poor quality Cold food came late very disappointed

Food was cooked fresh and was piping hot staff very helpful the restaurant was clean toilet was unacceptable unless staff buzzed you in this is to avoid beggars entering overall a nice shop

Only one box meal came called up cant do nothing

Went in this kfc for a quick bite to eat on our way back from holiday. Went in the toilets first and were greeted by one toilet filled with vomit and the other had poo on the floor. Informed staff who told us the toilets had been checked that morning (went in at 5pm) and that they’d have a look. They were in and out in a couple of minutes and agreed they were a mess and would clean them later on. Completely put us off ordering food and we ended up just leaving.

Food never got delivered , had to go there myself and they basically said I have to ring just eat, the manager was rude and didn’t really care , second time this happened

Very clean and efficient KFC. Staff super friendly.

no bottle of Pepsi and no gravy only received half of my order

Forgot some order , my spicy chicken wings

Awful i didnt receive one item that i ordered.

poor quality children and low trained driver.

Got served by a younger lad with a hair net covering his beard, he needs to learn better customer service. When he gave my food he looked like he was someplace else, no eye contact nothing and i was polite to him.

Just pick a different KFC if youre craving it that much. The service here has always let me down. It's always missing items and the most recent time had my bucket with two wings instead of pieces. And I've been here a handful of times hoping it was just a bad day but I think it's just a stretch of bad practice.

Paid for cookie use didn’t send it but charged me for it I have 1 upset child thanks a lot !!

absolutely disgusting didnt got the order what i asked for shocking

order saying its been delivered yet nothings turned up, tried ringing driver and its like he's blocked my number. unacceptable!

Service is very very very poor, we asked for leg and thigh for our sharing bucket, that staff said he can only give us mixture, at the end we get all the breast meat, they purposely gave us what we don’t want. We are 3 person, only 2 paper plate given, been standing in front of the counter for ages, asking for extra paper plate, but that staff just ignore me, if he can’t hear me, he can actually ask me what would I like as I’m still standing there. He just chat with another customer, and whatever that customer asked for, he said ok, so sarcastic, when I asked he said no, but that customer change so many thing like cookies change to large gravy or drink 😡😡😡 too bad, don’t go!!!!!!

I was really pleased that they found, retained and returned my daughter's comb when they'd cleared our table while we were in the loo. Food was fine. Service was quick and friendly.

I just love KFC, what more can I say?

Very nice restaurant, good food and friendly staff

We were given the wrong things in our order that we didn’t ask for . It seemed like certain things were out of stock and they were just compromising by giving us anything next time let us know that it is out of stock.. won’t be going back..

Order did not arrive- refund requested

Just eat was easy and straightforward to use the delivery driver did his job well my problem is with kfc who for the 2nd time running couldnt get my order correct...i dont want a refund but i cant order food anymore

food arrived cold & burger hidden

Found a dead fly in my drink and always missing food

My order was messed up by KFC not the delivery driver....There is no was he could have known it was wrong....I hope you know that

Ordered the Buffalo Tower burger but instead received the Buffalo dipped bites… This is not the first time I’ve received incorrect items… Wish they would read the order properly and check it before handing it over to the delivery driver…

They have not once gotten our order correct.

Missing items think they should check before sending out orders

Received the wrong item plus Gravy was missing from my order

A few items from my order were missing so I’ve paid £15 for nothing

Fast service just a shame about missing items…

went through the drive through last Saturday 6/7/24. small simple order and should have got £2.22 change but it was a quid short, streight away he said i owe you a pound i'll give it you in a minute then closed the window. 3 minutes later the window opened and the bag of food was past out, i asked about the pound and he said it was in the bag and like a compete idiot i believed him. it's the last time ill go there again, I HATE THIEVES.

Restaurant awful, gave me incorrect items.

SAID ITS BEEN DELIVERED BUT IVE NOT GOT THE FOOD

Real nice and polite delivery person thankyou..👍

completely wrong order was delivered to me!

The food was so yummy and nice.

fast delivery and more importantly the food was hot. very pleased.

Every time we order from this restaurant we are items missing !! This time we were 2 zinger burgers missing

I had the most fantastic experience here today ! As i drove from the city center i poped in to use the toilet and get my daughter an ice cream. I was greeted on my way in by michelle i hope thats corect. I was amazed ! She went behind the counter after emptying all the bins on the lobby area. Usualy overflowing and why i would avoid this branch. Michelle went behind the counter and help other team members and passed out my drinks/dessert out as soon as she could ! Although awaiting on the food item i had ordered and the manager who said she was doing great for helping the rest of the team. I was amazed i only so abillity nothing else. As an operations manager for a food chain i will now regularly call in here after my experience today thank you to your service staff !

Food was cold and hard And 2 items missing large gravy and large popcorn chicken

The food was spilt all over the bag and was unedible

I recently visited a fast food restaurant several times and feel compelled to share my experience in hopes of providing an honest perspective for potential customers. Unfortunately, my visits have consistently been disappointing, and I would not recommend this establishment. Firstly, the quality of the food is very poor. Each time I visited, the food failed to meet even the basic expectations of a fast food restaurant. The chicken, in particular, was often undercooked, which is a serious concern given the potential health risks associated with consuming improperly cooked poultry. This recurring issue suggests a lack of attention to food safety and proper cooking standards, which is unacceptable in any dining establishment. Additionally, the overall cleanliness of the seating area leaves much to be desired. On multiple occasions, the tables and floors were noticeably dirty, with leftover food, crumbs, and trash scattered about. This lack of cleanliness creates an unpleasant dining environment and raises questions about the hygiene standards maintained by the restaurant. A clean and tidy seating area is a fundamental expectation for any food service venue, and failing to maintain this standard significantly detracts from the overall dining experience. The behavior and attitude of the staff further contribute to the negative experience. During my visits, I observed that the staff often appeared disengaged and were frequently seen standing around rather than attending to their duties. This lack of professionalism and customer service is disappointing, as attentive and proactive staff can significantly enhance the dining experience, even in a fast food setting. Friendly, efficient service is a key component of any restaurant, and the absence of this element is quite noticeable here. In conclusion, my repeated visits to this fast food restaurant have been consistently unsatisfactory. The poor quality of the food, particularly the undercooked chicken, combined with the dirty seating area and unengaged staff, make it difficult to recommend this establishment to others. For those seeking a reliable and pleasant dining experience, it would be wise to consider other options. Improvements in food quality, cleanliness, and staff engagement are essential for this restaurant to meet basic expectations and provide a satisfactory experience for its customers.

Its one of the worst kfc restaurants that i have ever been in to i go there a least one week the manger can come across very rude at times when you order your food you can wait up to 14 minutes stay a way go somewhere else for your food .i ordered some ice cream for ny child had no spoons only forks not very friendly or helpful.

My order was delivered completely wrong none of the burgers were delivered and none of the other items. I have spend more than £90 to get 4 pieces of chicken the wrong drink and 4 hot wings. I will never use just eat again

Forgot mashed potatoes and the chips can be better!!

never get what you pay for missing items

the food was really bad it was not what I asked for

Great service , also driver berry pleasant

Ordered the 6 piece bucket with sides & drink- got 4 normal sized pieces and 2 teeny tiny pieces- feel like we’ve been conned!! Been using Hyde Rd since I was a kid & never have I seen anything so scandalous! Very angry!

I never received my delivery!!! yet status shown delivered and did it inoossibkw to soak to someone about it

You sent two ultimate box burger meals instead of fillet tower box meal. This is not what I ordered I want a refund.

Yes delivery was on time but the food was disgusting. The chicken was like rubber. You could not even pull it. If I was eating in the restaurant I would have sent everything back! The Chips were fine.

not what I ordered stone cold went straight in bin won't be ordering again

Had fast, friendly service from both the order server and the delivery server in the drive in. Food was hot and tasty. I would have given 5 stars but they said they'd run out of chicken 😲.. not good for a KFC 😀

Gave me the wrong wrap I asked for the big twister wrap not the little mini one

Absolutely terrible, I've been here a couple of times, they have nothing prepared very low stock in general and even if there's noone inside or Infront at the drive through be prepared to wait

Tasty and professionally prepared meals

I have NEVER received a correct order from this KFC. It is my local KFC and would avoid at all costs if it wasn’t for my son pestering for it now and again. Loads of chavvy kids causing havoc inside and outside on any given night. Feel sorry for the staff, but it’s genuinely terrible

The burger was a touch on the dry side, but all else was good. Arrived on time, respectful delivery and no items missed.

Didn't deliver the 1.5L pepsi max bottle I payed for??

Food was fine, had great difficulty with the staff member not being able to understand what we were saying. Tried our best and eventually we got there.

This order was never delivered and what’s more you are refusing a refund which I simply do not understand. I kept asking where my order was but nobody has given a satisfactory reply just I’m not entitled to a refund so is it now if you order whether you get your food or not you still have to pay for it this is just a rip off and I will be taking it further. I’m totally disgusted with just eats attitude. It’s not as if I didn’t complain you had 3 messages from me asking “Where’s my Order”

Food was missing Chips tryed ringing KFC no answer

The chicken wings was over coated with the flour

I didn't get everything I ordered.

most of the time the food you order dose not come get send you half of your order and when you go and report it to just eat you don’t get your money back they send you 8 pound out of 60 pound order fuming

Please don't go here for the sake of your tastebuds and most importantly your health. It's probably with the one of the worst fast food joints I've eaten from.

disgusting.🤢 gave me wrong order and it was cold raw and asked for no onions gave me onions and mayo even tho i didn’t ask for it chips where well soggy it would be better to drink bleach then eat there .

Everything was perfect - thank you!

Standard KFC friendly staff, quick food.

worst kfc....this branch should be close forever....they don't even know how to make a good meal ... chicken was uncooked.. except uncooked chicken there was nothing in the burger...no sauce nothing

Gravy like water and only half a box of food worst kfc I've ever been to

Brilliant service and delivery. Would order again.

cold soggy food delivered on a pedal bike. burger wasn't plain like I asked for

Not happy at all, came here for my dinner with work friend but came to a queue that was not moving and had ruined the overall experience of coming to kfc , staff very poor. Not good enough would not recommend

We arrived at 19:38 and theirs 20 minutes till the restaurant closes and they said no we closed

not a nuff chips n chicken legs n wings to small not worth the money

ordered Pepsi max received diet I told driver to take it back and I won't be having it tried to get intouch by phone but no answer emailed just eat i wish this was the first issue I have had with this kfc always something wrong with the orders

Unhealthy food., bad taste and support unfair idology

Forgot my chips and pop corn chicken,

I did not get my order this is not good at all

the order is wrong like normally nothing surprising but the food was warm almost cold this is worst order from them

No drink with meal deal food freezing and smallest amount not worth£12 48

I pop in every so often and have always had a decent experience. However this week, pop in on a Tuesday after 8pm for a meal and it took more than 20 mins which was a bit of a shocker. When I got back home, the chicken was overcooked where the skin was burnt (the skins the best bit) and didn't look right. It was too much effort to drive back and complain directly. Won't pop into this branch again and will head to the Ashton store in the future.