Delivery
Pickup
Outdoor
The best restaurants serving American food in England
5.314 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
40 Opinions in 1 websites
This was our first visit to brewdog. The staff were brilliant, our waitress , Izzy, was attentive, patient and friendly..we couldn't have asked for better. The atmosphere was nice and the drinks good. The food wasn't amazing. There was barely any choose for gluten free vegetarian (definitely non if coeliac) the couple of snacks we could eat were fairly average. The loaded fries were nice but the grazing platters a bit hit or miss alot of money for not alot of food . The cauli wings tasted of vinager and spice....my son liked so they didn't get wasted but not very nice was the overall judgement on them. We had a lovely time as a family, playing games in a nice atmosphere and as I e said the staff were brilliant. Just a let down on the food front.
39 Opinions in 1 websites
Was very hungry near Baker Street station and thought I'd see if things had improved. The hell they have.now the fries no longer the rosemary fries that made this places name now they're replaced by generic plain tasteless cardboard like fries no taste nothing.in fairness on this trip the fries were cooked fresh unlike my other 3 visits since the 1st lock down but like I say not rosemaryfries.the burger was horrible tho at least it was definitely cooked fresh.the store was clean. But im done ever hoping these guys will ever go back to what they were 2017-2019 which was a great chain...people used to go for the rosemary fries....if they're gone no point going for me. The rest of u might like it I don't. Too many new better places imo
39 Opinions in 1 websites
If I could leave 0 stars I would. Absolutely appalling service with a great deal of organisation regarding serving the walk in customers. Their focus is upon the deliveroo drivers! ..which were in abundance walking in and out..leading to frustrating walk in customers! We ordered 1 x family sized bucket, and 45 minutes later, we were still waiting, so had observed the chaotic way the staff were dealing with the orders. We were told not once, but twice our order was being done, only to be informed 5 minutes later it wasn't ready. After 45 minutes, we wanted our money back, and eat elsewhere. Getting a refund was a further 15 minutes! Seriously wish we had read the reviews before popping in. Whilst they focus on the deliveroo -I would avoid this place at all costs!
39 Opinions in 1 websites
Was really taken back by the managers bad attitude after a genuine mistake on my behalf which I called up immediately to rectify. The manager absolutely could have shown me some kindness in that moment but instead chose not too. They refused to deliver to me when I'm 13 mins away but wouldn't refund me. Customer service is lacking. Will remove review if refunded.
38 Opinions in 1 websites
Came back off holiday and after a long day didn’t want to cook, rang Prime’s and ordered a chicken tikka kebab and garlic bread and cheese pizza!! Waited 75 minutes for delivery and when I opened it there was 3 portions of chips 1 with salad and pitta bread 1 in pitta bread and one in a container 🤷♂️ rang them back and 20 minutes later my kebab arrived!!! Very disappointed as we always use Prime as there pizzas are brilliant 🤩 but may give them a miss for now?? SORRY 🫣
38 Opinions in 1 websites
Phone service is run by incompetent children with no idea how to take order or payment. The constantly have shortage of items on the menu and considering they specialise in pizza burgers or hotdogs it's seems unreasonable that they consistently can't provide a full menu. Really a shame because they really do nail the food when they are on the ball. Unfortunately too many bad experiences
37 Opinions in 1 websites
Sign on door says closed and assets removed. Real shame as the only wage beef burger joint around. Understand the York one has closed too. Sign of the times.
36 Opinions in 1 websites
No problems on this visit. Food delivered speedily. Accurate order and friendly staff. Would visit again if in the vicinity.
35 Opinions in 1 websites
Every time I’ve ordered through the app there’s always items missing. Not good service for customers report the issue with uber and you get a refund which take 15 days to go back on your card. Especially paying extortionate services charges. Won’t order from here no more: