Ed's Easy Diner - Southampton in Southampton

Grandes mejoras desde nuestra última visita. Ha pasado un tiempo desde la última vez que visitamos a Ed y fue porque cambiaron su menú y la comida se estaba volviendo pobre.Para variar, decidimos ir a Ed's y nos alegramos mucho de haberlo hecho. La hamburguesa era decente, las patatas fritas han cambiado y no para mejor, la única falla de la comida para ser sincero.También fue agradable ver que agregaron algunos clásicos antiguos al menú, como los nachos. Todo lo que necesitan hacer es traer de vuelta la vieja hamburguesa de nacho y creo que volveremos a visitarla más a menudo.

The waiting here isn’t the best - I am escorted to a table quickly but usually have to wait about 10-15 minutes to actually be asked for my order. Sometimes I worry they’ve forgotten I’m even there as a customer

Visited mid-afternoon on a Monday, slight delay with the food (roughly 40 minutes for two vegetarian burgers). Service was good, very friendly waiter. Generally clean & tidy, no complaints from us, as the bottomless refills meant that waiting for a meal wasn't as strenuous, just fill up on Pepsi. One criticism, worlds smallest napkins. My colleague used about 30, not ideal for the rain forest. Better than the majority of the eateries in the Food Court, worth the wait.

Went to satisfy my burger needs... To be the honestly, was not satisfied. My burger fell apart, absolute carnage! Ordered a beer and it was warm... Double double check your fridges. Lost 40p on the flipping music machines, sort yourselves out pls. Your forks are for baby hands. P.S. Five guys is better. This is the quite good right?

I used to love eating here with my boyfriend, as it was one of the very few places I could eat desserts! However, upon my last visit I was made to feel like my SEVERE Peanut Allergy was nothing more than a 'fad'. I don't expect everyone to 'rally' round me and wrap me in cotton wool, but a little understanding would be nice...The last time we were here we sat down and soon realised that the menu had changed (meaning Peanut in nearly everything). My boyfriend and I didn't think much of it and got up to leave (without making fuss can I add), but were stopped by a waitress and asked why we were going. I briefly explained my allergy situation and was received by a shrug of the shoulders and "Well yh, we do have Peanuts here", as she turned her back to us and walked off. There was no "Let me check if the desserts are prepared separately from the main meals" or "Thank you for the feedback, we will take that on board". What was the point in her even asking? I was quite happy to just leave and eat somewhere else...I never moan about my allergy ever and if I just came out in a few spots, I wouldn't even be writing this, but I think food establishments need to realise that Peanut Allergies and Tree Nut Allergies are fatal in most cases.I emailed them about it later on, as I was upset that I was made to feel like I was making a fuss over nothing, even though I was approached about it and the reply I received was "We will send you a voucher for a free meal here". I'm guessing they completely missed the point...I won't be returning for obvious reasons and would warn those with allergies to also avoid... ohh and they never did send the voucher anyway.

Southampton really needs a decent, proper Anerican diner and done right it could be a goldmine! We only came here as Nandos was heaving and there was a wait for tables but Ed's had lots of free tables (which I now realise was a bad sign!) Food was OK, service was OK, prices FAR TOO HIGH! Great milkshakes though! Overall it's really not a bad place but my expectations were maybe too high. If it is going to be an American diner then it needs to take a good look at itself! Maybe someone should actually go and see one in America and they might realise that decor alone is not enough! And American diners are not all frozen in the 1950s!

Lovely staff and service , Ordered breakfast , sent wrong toast , and eggs full of broken shell , if you want full English don't go to American diner !! Shame as lovely looking place and staff friendly , let down by the chef

If you fancy a nice burger then I'd recommend going to buffalo bills round the corner, if you fancy an average burger then go to Burger King, if you want a poor experience and a bad burger go to Ed's Southampton.