Kfc Above Bar in Southampton

food was good but it was all cold but it was ok apart from that

its been 3 hours and it hasnt turned up

Missing part of order (kanas BBQ Bites )which seems to happen more often lately. Unacceptable when there was only 2 items in the order. Pls read the orders properly before you send them out. Apart from that was on time and really hot which was a bonu

driver did not follow instructions on the order. no gravy!!???

Chips were tepid and limp. Chicken legs were lovely but the Wings were dry and inedible.

90 minutes for delivery and it was cold

Food was cooked fresh but looked thrown together. Tasted good but venue feels dirty and needs a deep clean and overhaul. Service could do with a boost too.

the food was cold and we waited 2 hours for it

Clucking hell was that a good meal. Both Mattie and Sanjay were excellent shouting out the order numbers. Also the food was good.

The chicken was hot and well prepared but the fries were lukewarm and soggy. The can of pepsi was ice cold. I'm afraid the driver also missed the request to knock on the window rather than the door as I can't always hear the door from inside my flat. I thoroughly enjoyed the chicken though and at least they remembered to include the dips (not all fast food franchises do!)

they dont send what you order and the delivery rider was very unprofesional

You haven’t refunded me for this order like you said you was going to !

Hi I paid to eat for my grandchildren it was very poorly cooked!

Left items out. It’s not hard working here and packing stuff that’s been paid for but they still manage to get it wrong!

The male manager was very beautiful and helpful, gave me some delicious chicken and sauce.

So good and tasty, the tall guy with curly hair was so helpful.

Drink that was paid for never delivered

We got everything but not in the right boxes. Thanks for the mini game first!

Not gotten my 2 pieces of chicken

5£ for delivery ? Ridicolous... what you want to improve ? I try today to order again trilogy box meal for delivery is for 12 £ , if I walk in is for 10 .. thats 2 £ and is just one thing plus cost of delivery is 5 and service fee , what service? Why if I come to kfc? Ihave to pay for service also ? So if I want to order for delivery is around 10 pounds more with usual order ...

UPDATE FROM PREVIOUS REVIEW: after giving this KFC branch a second chance it's safe to say things haven't actually improved. I will no longer eat here physically or even consider ordering online from this particular place again. I will also be telling everyone I know to avoid this restraunt due to lack of cleanliness.

My food never arrived and it was delivered to another address

delivery man was lovely. very patient when I was late down to collect the food!! thank you✨️👌

The food was good but the order was missing items (3 times in a row). Really annoying when you're paying £40+ for a delivery.

food was hot. delivery was quick. better than the kfc app. (i got everything i ordered this time) 5*****

Always had a good experience thank you everyone who works

Apparently KFC thinks just providing drumsticks in a 10 piece bucket is acceptable.

Would have been nice to recieve my full order but thats on kfc not just eat.

Had an order placed via just eat at 1810 today expected delivery time is 20.00 what a joke kfc . It be quicker to rear the chickens myself almost 2 hours ! Taking the P*** !! Now over 2 hours as eta 2040 totally appalling absolutely dreadful !! Minus 5* omg now saying it been delivered and it has not been can this get worse i ask ?? I had to ask ! 3 1/2 hours and still no food i think the delivery driver is walking the chicken to me !!

Delivery driver was nice but a bit delayed and had to walk down street to collect

Polite and friendly delivery person

Local place, has improved which is why I changed my rating, more quicker service and clearer place to sit and eat

The food was tasteless and even the chicken was not fried as it should be fries without taste

the driver was excellent. he came and waited a bit under the raining

Was cold. Delivery guy couldn’t find me. Tried to get refund as cold and couldn’t eat it. Once again just eat denied refund. Never use them again.

Staff takes too long to clean up tables

times where changing every 5 mins

Didn’t get my refund and was scammed of half my meal. Just eat won’t even talk to me

My order was never delivered so I want a full refund immediately

Zingerburger and a large Coke. All ok.

1 drink missing and the 2 additional hot wings put in with other meal, not keen on sharing food with other people meals should be separate

Excellent food & speedy delivery!

The chips are absolutely disgusting don’t know what’s on them but they are horrible won’t get again none of it was worth the money. Charges to much for the quality and quantity. Why have the chips been changed they tasted better when they was thin no skin or seasoned

I did text few days ago for my refund and still not received. I gonna make phone call to my bank and want to delete just eat from my bank. Very bad service and I am not happy at all. Hate this service

I had to walk out in the rain to a completely different location to find the driver and when I opened the bag the food was cold

I'm very disappointed in KFC!! We liked KFC up to this point, but the chicken was SOOOOO over salted that it is unedible!!!! Highly disappointed!!! Disgusting!!!

Food was never delivered, no attempt from driver to contact me

Don't ever buy anything from this KFC especially the fried chicken. Yesterday for delivery, I order a colonel's meal deal which include 4 piece of KFC orginal fried chicken by seeing the chicken itself it was disgusting 🤮 and coating is not even properly cooked felt like its undercooked and I'm not sure how they are allowed to kept open by food safety regulations. Definitely don't ever trying this place go for some kebab shop or southern fried chicken center to buy your fried chicken not from here!

Cold food if I wanted cool food I’ve would’ve ordered a ham sandwich disgusting telling me that they had a puncher, not excuse considering their tract

Great food and service by Aashiyana !!

Twister wrap meal, 8 quid for 2 tiny bits of chicken, didn't even fill the wrap half way, so mainly just mouthfuls of empty wrap, open it up to see what's going on and it's a joke, you used to get 2 big strips in a twister wrap with fresh lettuce and mayo and tomato.......I find a loads of soggy red cabbage and two pieces of tiny cut up chicken. Enough to fill about 30% of the wrap.........absolute pisstakers, I will happily never cross the threshold to another kfc again, plenty of competitors to you guys now, doing a far better job.

Staff member is very good ... Very helpful staff

Order was wrong. The buffalo box meal was a Zinger burger, and I had gravy not beans. Really unhappy either whoever made up order.

15.05. very pleased with the driver works. very well done for him

The chicken was very dry and hard to eat

Have ordered this meal from Millbrook store before and had lovely big pieces of chicken. Tonight from Above Bar they were small and not enjoyable. My partner had 2 fries that were so hard they nearly broke his tooth. Is this what I pay nearly £24 for. Disgusting.

2 x Hot Wings: 2 PC missing. £4.98. Also side order 1 x Hot Wings: 2 PC £2.99 missing, please refund me for £7.97.

It's ok, but the Polish KFC somehow tasted better to me. I also have the impression that it was neater in Poland than here. What caught my eye is how quiet it is there. It's ok.

Stated a free gift of regular popcorn chicken, but it is missing when received order.

really diaspointed. we ordered because we wented gravy to deep and we didn't receive any of the 2 we ordered

no burger .. not the first time this has happened!!!

Really bad experience here. I bought the mega gravy meal and asked for extra gravy which I was charged 2£ for. The server gave me two pots of beans instead! Had to go back and tell the server but he got angry. Didn't even apologise! Very rude staff member!

I ordered a veg burger for me with 3 chicken for my friend. (Takeaway). They fried the same chicken for my veg patties . What a shame. It’s so disgusting for me who is vegetarian.

Good place to stop for a quick lunch after shopping

Worst food I've ever received I could have cried. The burgers had fillet meat covering half the burgers with literally 5 or so bits of lettuce but swimming in atleast three tablespoons of mayo - I only know this because I had to scoop it out.

The delivery person was so kind! I was a bit late too collect my order and they patiently waited for me. I am really grateful and thankful. Apologies again! 🥹

Similar everywhere. It's very tasty, what can I say

Hot wings,very disappointing, ordered two ,got just skin only,second about 25mm long with very little on it.

I want a refund I’m fed up with not getting what i ordered. I’m not happy

Well the wings that were part of my order were disgustingly tint almost the size of one joint on my pointing finger. I am most unhappy

unfortunately we only received 1 rather than the 2 cans of tango that was ment to be delivered with our order.

Awful and nasty not so cheap food

The delivery service was great got my food on time and the experience was good, as for my order the food came it all looked delicious, the only concern is that the drink was missing, I tried contacting them and they weren't able to reply.

I live on the second floor in a very large block.. delivery is too my door.. not by the back door because he couldn’t be bothered to read the instructions which stated where the main entrance was..!!! Not a home delivery if you have to get dressed put shoes on grab keys lock your door grab the lift and then go hunt down a delivery driver who don’t know where he is.. if you can’t read the delivery instructions you shouldn’t be doing a job you can fully fill.. puts me off ordering and gives me anxiety

My food was absolutely cold freezing cold

when i order 2 x 3 chicken and fries i don't expect to 5 pieces of chicken .

Late because the rider would not come to the flat. And was not at the pickup point.

Only this was not happy with was I did not get my corn

No gravy and dead dry chicken, learn how to do your simple job it’s not rocket science, worst kfc

Driver went in the opposite direction to my address and by the time he turned around and headed to me the whole order was cold that’s nearly £30 for cold food they need to use English drivers that know where they are going not over a mile in the wrong direction

Didn't honour my mothers dietry requirements that i specified in my note, she wasn't able to finish her food because it was too difficult for her to eat. Disappointed.

Service is okay, food same as any othet KFC, but environment not so clean not sure if it's because I visited close to their closing time, but it looks dingy.

Food was missing and no one picked up the phone

Buy two meals only get one ordered chips and got mash. not happy

Order was only legs. Half cold.

I cannot believe every time I order from KFC or McDonald's I NEVER get my full order, this time I was missing our drinks, its as if these corporate companies do it on purpose to save a bit of money, but Im done, another big company struck off my list, Im sticking with the local companies from now on.

Food was stone cold, over 2 hours late

all of the food was cold when delivered and the Regular Signature Fries were missing from the Fillet Box Meal

Bad place. Bad food. Bad attention. They did not even have ice for sodas. Very bad

Driver went a different way and sat on another road for about 10 minutes and then when he delivered the food the bag was ripped and chicken was falling out

Love visiting KFCs around the world, nicely situated, very clean and efficient.

wasn't happy with my order the burger was undercooked and was tough very poor the fries were cold won't be ordering again😒🤢

left a note asking for no sauce or salad in my order and was completely ignored.

Small share of glass or stone in the chips

10 minutes late, half the food missing and stone cold!!!

Food was ruined on delivery so the driver threw it in the outside bin himself and told me to reorder.

The driver was extreamly rude and refused to deliver to my door. Told me to collect from him otherwise he would cancel my order. Won’t be ordering again, very upset. He even stole my can of pepsi

absolute joke! ordered 2 box meals only for them to turn up in a bag chips loose and no hot wings whatsoever yes I ordered extra hot wings so in total 8 missing plus no Coleslaw and a mini fillet missing absolute joke!!!!! pathetic

Drink, fruit pineapple stick and dip missing from kids buckets. I ordered kids buckets and it’s been thrown into bag just popcorn chicken and some chips?

Today on our visit to this outlet, the staff service was not well satisfactory. We asked for the ketchup as if it was finished in the counter, but the response from the staff was bit harsh and was not very pleasing, felt very disappointed. Also gradually when it refilled, they ask to pay for it.