KFC Southampton - Burlesdon Road in Southampton

Out of a 10 piece bucket, we were given 7 drumsticks.

Delivered was quick and no problem with it driver friendly order was good no mistake

delivery order wasn't complete, as always something has to been missing 😕

Not happy my mash potato was missing tango orange missing everything was wrong

That was a very speedy delivery, and the driver was professional and polite

It arrived on time but bottle of drink was missing when they delivered our order

Absolutely diabolical place. Went in ordered our food on the self service which is easy enough but then waited 50 minutes for food, by this point we had enough and requested a refund. The person doing the refund was very rude hardly spoke and did not even apologise for the inconvenience or the wait. Will never go to this kfc again. I would recommend avoiding this kfc at all costs. Staff are rude, unapologetic and only seem to focus on delivery orders which is why everything took so long. It should not take nearly an hour for fast food to come out.

I’m completely disappointed! I ordered 3 positions!!!! And received just ONE. This is ridiculous

Like always delivered full sealed but with missing just 8 wings they soo useless

Good food, but the food was missing some or not correct

Food was much like it was some months ago, socky and dripping with grease disappointing after the recent improvements

didn't even get my order got someone elses

Really fast , food was nice and hot my drink was cold . Everything is there

Loved my meal just love the fries they are delicious

The food was ok. Still hot when I got it home.

Food was ok Can be a bit of a gamble

Driver was rude and did not follow instructions then complained when went to the wrong address

Great coffee and great price. Pure quality and prices.

This place always gets the order wrong. Ridiculous. Must be the management. I use the drive through and just eat. They just can’t get the order correct ever. Fed up with them now and that’s it for me.

no problems, food tastes great.

Really good deliver time came very quickly, foods nice and warm and my drinks are cold. Unfortunately forgot my wrap tho but over all pretty good

Food was awful, taste weird avoid

One the staff member name is brandely he every time miss behave In delivery riders he is no good work any time looking rude

Food was awful, tasted funny so ended up in the bin. The little we did eat has reappeared during the night, avoid avoid avoid.

It’s one of the bad places I visited ever I don’t recommend at all Customer service and the manager will very bad and too rude

fries missing and the wrap filling had all fallen out.

Half the irder mossing. Not impressed

Forgot 1 of my dips and arrived with a wrap instead of my sweet chilli bites that I ordered

Had problems with my phone wasn’t able to give delivery driver then 4 digit code do apologies but driver was brilliant

food very nice but we never had the hot wings in the bucket

Definitely not the best KFC hedge end is not far away and much better,also often something missing from your order

When delivery man arrived said to go carefully as bag was breaking when opened bag the drum chicken was in was slit at seam and chicken all over the place chicken popcorn had come out of box and chips was pushed in so tight that they were like mash.

waited over 2 hours for food and was Cold i want a refund

Do not order from here most items were missing from a just eat delivery.

The worst expensive meal I've ever bought from a takeaway,,a bargain bucket, warm,and bland.discusting for £9.99,the staff need training in being a bit more welcoming. Would I get another from hear,NO.

Food was fresh and well put together

Food was cold and items missing 😔

Never get the order right. It's always missing a gravy or the tower burger isn't towered or there are no chips etc etc.

My fries was stone cold when it got delivered

gone off lettuce in my fillet burger

Will always use just est having bad problems with uber eats used once will never use again you've got my orders many thanks

the driver was quick, but the food was bad

Food was cold, barely and chips and only 2 pieces of chicken in the boneless banquet. Not happy at all and want a refund!!!!

I love KFC my favourite takeaway

Not a single drum stick was given in my entire bucket and instead, I was just given a bunch of really dry chicken breasts. I had to leave them because they were so tough and hard to chew. Overall, not pleasant and I definitely regret buying...

Paid for an extra zinger fillet didn't arrive.

Delivery guy waited outside my door until I gave him a “four digit code” I didn’t have one on my order so I gave him the last 4 digits of my number but he was confusing himself let alone confusing me

Just love KFC my favourite takeaway

Friday the 6th Sept about 6.30pm With a couple of other orders I ordered a six piece bucket. Got it home to find 5 drumsticks and one thigh in the box. Even in the box meal I ordered we got a drum stick.

It would have been brilliant that the order was early, if half of the order wasnt incorrect. and then the restaurant refused to answer the phone. It's all well and good JustEat enquiring for a refund, but a 48 hour time frame isnt good enough.

We had missing items and the chicken definitely tastes fresher when you eat in.

missing parts of the order again

Food missing from order and wrong food!

make sure they get my order right next time

meal was good. forgot to deliver bottle of drink

Great delivery, food just as hot as in the restaurant.

Lovely polite man delivered my order it was nice and hot, delivered with a smile 😊

Delivery was great, missing items from the order and just eat has said there is nothing that can do.

food was hot and fresh the only upside down was when the delivery guy got my order out of his motorbike the bag broke my drinks and colslaw went everywhere

ordered a double bucket and missed half of the order. absolutely appalled and that was after waiting fir 30 minutes after I ordered it. honestly disgusting.

Not being told that certain items are not available when ordering, not happy being given 2 pots of gravy instead of beans and corn on the cob, what is that all about!! really not happy.

drinks were missing. items always missing ordering from here.

Aweful, happened 3 times now, worst hot chocolate ever and tasted like water. Extremely pissed on such waste of money! Will not go there again for drinks atleast. Quality has gone down the drain.

Actually embarrassing, false advertising to the max.

It started off they forgot to put something in from the order so we drove back they did not even apologise then shut the door in our face and didn’t even say sorry for inconvenience then we got back to discover a half a pack of chips 5 popcorn chicken in a boneless banquet and my husband had 3 pieces of chicken as a meal and we’re the tiniest pieces of chicken we have ever seen we were really really disappointed

Order was wrong and the Chips were dry and cold,

Food was freezing cold to touch cold drink was inside the 6 peice chicken bucket box ! And my mini fillet was forgotten too !

Ordered £60 worth through Uber eats, food was cold and missing parts of my order. Not happy at all

half the order missing, and my young boy didn't get his drink

Food cold and dry, drinks flat no fizz and not as cold as should be

lovely 10 hot wing s down like treat with the extras . finger licking good xxx

Massive praise to the staff at KFC Antelope park. Super Friendly service. There was a short wait for the chicken to be cooked today and the staff were so apologetic and kind enough to offer us a bottle of drink, a large side and dips to compensate. Also meant for the wait our chicken was extra delicious as had just been cooked! To the store manager please pass on praise to the two colleagues on the front counter on Friday Afternoon. Wonderful people working a tough job. Many thanks from two very full customers!

driver delivered on time food was nice and hot.

my gravey spilt all over the bags

Delivery was stolen by the driver restaurant notified giving driver neg feedback and trying to get my money back thank you just eat and day before my birthday

Turned up at 22.40 on 25/7/2024 to be told I couldn't have what I ordered due to having no chicken pieces only strips, mm so much for KFC more like no FC, with a tuff s#it attitude with the peski food I had to opt for thrown in a bag and handed to me with minimal eye contact and no thanks or enjoy your food and the window slid shut, even the card payment machine was almost thrown at me to hold even though I would have preferred not to have held it as I was just about to eat the finger food with my hands and unless I am mistaken you aren't given a hand clean tissue any more, shameful service very unprofessional experience,

Friendly guy delivered our meal nice and early and nice and hot.

delicious hot food delivered on time

The popcorn chicken wasn't delivered.

never recieved my order will never use this service again have stolen nearly £20 absolutely not acceptable

Never arrived.. he delivered it round the corner somewhere and we saw him ride away… didn’t even come down my road

food was lovely and hot, delivered with care and nice and early.

Marked improvement over the past few months. It used to feel like the worst KFC around, with wrong orders, app ordering frequently disabled, and long prep times. Now it’s been a few times that all the above seem to have been sorted. Keep it up

the driver was useless and stunk of canibus I had to go out in the pouring rain and meet him food is stone cold and the seal was broken can't even eat it as looks as it's been tampered with also

Wrong order delivered x2 trilogy box meals and no zinger box meal with hot wings. Also no garlic mayo dip This second time incorrect order sent 🤷🏻‍♀️

you've sent this to the wrong address

I greatly enjoyed my food today !!well done!!?

Food was hot delicious polite driver

Delivery man was on time and very kind!!

Absolutely ridiculous, took over an hour to receive my food and it was cold on arrival, driver also sat on his bike for at least 10 minutes after collecting my order before actually setting off

si late i fell asleep... they did not deliver it .. although they said they did.

Low score because order was missing fries.

Food was cool. And by cool, I mean not very warm at all. Rather disappointing and will try to claim some money back.

forgot to deliver cookies, cost nearly £5

It was up to mark. I had a smooth meal and no disruptions at all. Time, and money well spent. Seemed like a bit understaffed at that moment but it wasn't that bad.

We didn’t get the chips we ordered with the trilogy box meal :(

Five stars, 5 minutes before closing got the ultimate bbq burger and when I say ultimate I mean it, LOADS of dried onion bits, Cheese, Loads of lettuce, chicken in the burger was lovely, got bbq sauce separate as well, gravy, and an Extra chicken piece as well as a Pepsi, cause it was closing time I think they had some leftovers they would have thrown out so I recon they gave me some

Well, probably the only decent and cleanest KFC in Southampton and that's saying something.

Ordered the boneless dipping box, as I do every time but they forgot the dips!!! AGAIN! I mean, it’s in the title!!! And it’s on the receipt!!! They must be swimming in dips at KFC! Can anyone tell me if the dips are good? I’ve never had one!?

Happy with food and delivery, spent £47.59 and was meant to have a free popcorn chicken, which is what my grandson eats, why offer it and then not give it, not nice