Welcome Break Fleet in Hart

Terrible stay! Was woken up to workman working outside my door drilling etc. Had conference calls with work and was unable to concentrate and take part. No warning of works within the hotel which are to last for a month. Furthermore shower didn't work so couldn't have a shower Ptomised a refund and sent chaser email as never received refund - no response.

The good breakfast,your having a laugh what a waste of money,couldn't eat it at all the sauages weren't cooked properly the mushrooms were chewy and hard the hashbrown you could have built a house with them,and the staff well thought it was funny that I gave bkn2 breakfast for 8.99 each ask for money back and the lady behind the counter laughed at us and walked off,never going to use fleet service again simple STAY AWAY FROM THE THE GOOD BREAKFAST

I only go for car charging. However for this to be efficient for me and other visitors that need to charge their cars this site is not great. Plenty of slots, with more being added I think, but the mobile signal (for VF at least) is terrible. I cannot connect to anything using the cellular network. Is this a trick to get visitors to use the wifi? You cannot opt out of very much data collection. So this is purely for tracking visitors. I use a 4G phone, but that shouldn't be an issue, as the networks are not allowed to shut down any 4G. This signal issue means I cannot get updates on my car app about how the car is charging and more importantly when it is complete. This again wouldn't be an issue if you didn't get fined for staying too long after completion. But I have no idea when it completes charging.

What a shame. Always enjoyed stopping here for a bit to eat but this time it was a quick coffee and go. Such a shame they have allowed dogs in the main building. Like many others there today I do not want to eat while a dogs licks his bottom. I understand why but they should be restricted to an area. Also the barking was mot right.

On Monday 9th September I ordered 2 bacon rolls order no 858 .The server(Sarala) opened a "new "bag of rolls whilst making up the order , one of the half's broke in half. We were on an extremely tight schedule and tried to eat them whilst going back to the car. To say they were dry was an understatement( was sawdust used instead of flour ?) in fact they were uneatable and they ended up in the bin Needless to say I will not be placing an order with The "Good" Breakfast.

First of all, the toilets were clean. Secondly, it is light and airy and there's plenty of seating available. Thirdly, there's a good number of food, drink and other outlets, so you do have a choice. As motorway service areas go, it's not that bad.

Dirty and poor facilities with dodgy hygiene standards. Totally overpriced - if you can keep going till the next service, do!!

We generally visit the southbound M3 services at Fleet when travelling to the south west as it is the first convenient stop from our home location. On our latest visit, (a Monday morning in May), after spending two hours covering 70 odd miles via the M25 orbital car park in just over two hours it was a welcome sight indeed! The service station has a good amount of parking and being separated from the M3 motorway by a good covering of trees has quite a relaxing feel to it. There is a reasonable selection of eat and drink outlets as well as shops selling magazines, books and papers and other useful gadgets. There are generous amounts of inside and outside seating depending on your preference with the outside area again shaded by tall trees. We generally find that the service station is kept clean and free from litter both inside and out, and the toilets are similarly maintained in good order. We will continue to stop here in the future when using the M3 in either direction.

Good clean service station - writing a review because it was dog friendly so that’s always helpful to know. Places for dogs to walk on some grass and dogs allowed in the main service centre building / queues for eateries. We picked up breakfast and a Pret coffee. Would stop here again over other services.

I stayed at the Days Inn at the Fleet services where the staff was very friendly, U asked if there is anywhere nice to eat and they informed me that we do have a pizza express on the north side in which I had for night 1 dinner where the staff was so friendly and welcoming, did ot have to wait around to be seated and had my food brought out very quickly and it was perfect, I also had the breakfast at the Good Breakfast and same again the service was fantastic and the staff so friendly and the food was so tasty, The toilets was nice and clean and always stocked, Day 2 I had burger king, in which the service was quick and the food was nice and warm and fresh which is rare for fast food joints, the staff was friendly and polite, The knly ace I did not eat at was chop sticks but if their breakfast was that good then obviously chop sticks will be too, all the staff I saw was friendly and offered to clear table when had finished, best service stay over I have ever had.

Rude staff. Food was not that good and when I requested for salt, they told me to fetch it from Burger King. No explanation as to why they could not provide me. They just looked at me like I was not normal.

Had the full English and and was really happy with ut.staff v friendly and helpful. Eating area where clean. Unfortunately I lost my motorbike key but staff where very helpful and kind. Toilets were well used and the young girl who had to go into the men's says it all. " dad but it stinks" she said this at least 5times before glumfaced following her dad into a cubicle.

Bacon was cold, got a fresh fried egg which is good. The bap it came with was full, dry, no butter. I mean come on guys make an effort. If the bap had been a brioche type so lighter and with the option of toasting it with a bit of butter that would have improved it immensely. Also if you are going to fry me an egg please at least reheat the bacon with the egg. Service friendly and my cappuccino was good so an average visit with a lot of room for easy improvement. Better value than Burger King whose prices were laughable.

Stopped yesterday morning as I needed something, sad to see maccyD's has gone. So went to 'Good Breakfast". Had a sausage and bacon bap and a cup of tea. Walked back to the car park, tea was stewed beyond belief, the bap was dry and crumbly, the contents were horrible. Rename it "Dire Breakfast" and you'll be most of the way there. Never again!

Wanted a quick breakfast at 7.15am.. Ordered a sausage and bacon bap. Assuming it would be very fresh as first thing in the morning. How wrong could I be. The 'bap' was so dry it was impossible to pick it up without if falling in bits. The bacon had more fat than a Sumo wrestler.. I had to eat the sausage on it's own. At least that was reasonably tasty. Will I go again.NO - Would I recommend it NO

Arrived to pick up a Too Good To Go order from Good Breakfast, but the place was closed. Bit of a mis-understanding but I explained to the Chopstix staff next door and they were helpful and very friendly. Ordered some chicken and noodles instead and the food was delicious!

A much welcomed break on a long journey. Lots of choice: McDonalds, Starbucks, BK, Subway, KFC, Waitrose, Pizza Express and The Good Breakfast. The Good Breakfast was really good! Hash-browns are on par with McD’s.

Needs a good deep clean throughout the whole place. The toilets are disgusting, Starbucks had food all over the floor with no sign of anyone venturing out with a brush. Didn’t visit any food outlets as totally put off by the state of the place. I would avoid this service stop if you can until it has a good clean.

I stayed at these services in my lorry, plenty of food choice, parking pretty quiet, but the showers, well 1 shower, 1 was out of use, was not very good at all, when will these motorway services ever learn to have decent shower facilities, after all they take £33 of you, and these aren't the only welcome break services with poor showers

Dreadful. If you don't like Starbucks then don't stop. Even the food outlets are not allowed to serve their own coffee. This ought to be criminal.

Heaving on a bank holiday afternoon - car park full - toilets very busy but clean. Good tip is to drive through the car park round to the smaller area at the rear and park there.

Stopped here early morning for a comfort break. Facilities clean & fresh. Disappointed , but not surprised, by the huge amount of rubbish in the car park, obviously thrown out of car windows by lazy morons. CCTV should be used to prosecute those responsible.

Had to wait a lifetime for my coffees and cake,which came individually.long que,lots of staff,but not getting things done quick enough,l don't blame the kids working here,but the system from the bosses.Not worth the money you throw away.

We stopped here on our way home from another London trip because it's mid-way and handy for recharging our EV while we have some food. We found a charger, cabled up and went inside. It was nice to see a station by the door with hand sanitiser and FREE facemasks for those that wanted to wear them. We made our way through the crowds gathered, blimey there were quite a few, but it was 12pm so lunchtime. We decided to go for KFC, my wife ordered while I made my way to the disabled toilets for a much-needed comfort break. It was lovely to see that you needed a Radar key to get in, which is a good indicator that the room will be quite clean as folk without "wonky legs" don't tend to carry a key. I was right, it was very clean and tidy... well done. We collected our food and made our way back out to the car park to sit and eat while the car charged up. Unfortunately at 75% the charger lost connection with the car (well-done Ecotricity) and refused to reconnect. It didn't matter much as we had 245 miles and only 80 miles left to do so we knew we'd be fine. We moved to a disabled area, to allow others to attempt to use the charger (they failed... it was now dead... we killed it!!). There are many disabled spaces which are always great to see. Overall a good visit and one we will obviously repeat, due to our frequent London trips.

Squalid place. Starbucks was so filthy there was nowhere clean to sit, I grabbed my drink and took it back to my car. Eeeeeuucckk!!! What happened to the hygiene measures brought in during Covid? Nobody was cleaning, everyone was too busy taking our cash 🤢

I stopped at Fleet services around 8.15am when you would think every thing would be fresh. The choice was the The Good Breakfast or Subway next to each other. I chose The Good Breakfast thinking it was not as main stream as Subway. How wrong can you be. I ordered the most basic thing a bacon roll and white coffee to go. The bacon had more fat than meat. The bap (stale) took all the Sylva out of my mouth which made it horrible to eat. The coffee, if it was tea tasted like a second hand tea bag. Unfortunately for me as the horror of this experience evolved, half of the great British army arrived (literally) and qued to order there Breakfast so i didn't waste any more time to complain. Avoid this place. Lick a strangers foot it will be more enjoyable!!!!!

I have never been served such an unappetising or a dish so disgusting in appearance. Burn egg white with no yoke... anaemic bacon,slapped in a bun that looked freshly scrapped from the fast lane 300 yards away. I will never eat here again as the bacon's appearance is still haunting my thoughts. Ramsey would swear and writhe himself apoplectic with rage and probably die.... even without sampling the disgusting contents of your polystyrene mini coffins.Avoid like the plague before you are likely contract it from the food.

There are toilets and lots of shops. You can stop and get a quick snack which is a good idea. It was a bit crowded but there is a good car park.

We stopped here on our drive to our family holiday to use the toilets and get a snack. I was impressed to fund out that they had pretty much anything you could of thought of food wise. The muffins we got from the WHSmith store in here were massive and enjoyable.Good place to stop of.

Very good good selection of eating places toilets clean and very busy great place to stop enjoy stopping at welcome break

A great place to stop for break in journey. Really well set out with good selection of shops and services. Definitely improved from my last visit

Overpriced & poor service!The prices in the food outlets are excessive here!! I appreciate overheads may be high but almost 50% more expensive than out of town or high street locations is a rip off!Avoid the petrol station unless you want to be totally ripped off with the prices they charge for fuel. The retail items inside the petrol station shop are frankly unbelievable - £1.75 for a Mars Bar, £3.50 for a bag of Dairy Milk Buttons are two items that caught my eye!Avoid if you possibly can unless you have money to throw away.

It’s my fault that I was in a hurry so forgot to taste my hot drinks from the garage.I was ten miles up the M3 and took a drink from my Starbucks hot chocolate and, once again, it was just hot water!If it was the first time they and I would be forgiven. But it’s a repeated occurrence and I’m getting really sick of it. Usually I check and taste it when I’m in the garage paying for my fuel but today I wanted to get back into the stream of traffic in the motorway as soon as I could.Mistake! Now I have to wait to get to South Mimms Services where I don’t get the same problem.My message to Fleet Services Welcome Break is: please get it sorted!

I am literally crying, driving for more than 4 hours, I stopped at the petrol station because I could not find other on the way. As I said. I stopped to go to the toilet, and the gentlemen at the counter told me that it’s not 6AM and he is not opening the door even though I have begged him explaining him I am pregnant and I really need to go to the toilet. He told me he doesn’t care and that I have to go elsewhere because he doesn’t care. This is just inhuman!!

The clue of how the breakfast should be is in the name, but it was the worst breakfast. Very poor quality food and coffee, cooked by absolutely unprofessional stuff. Save your money and time. Avoid this place

They call it the good breakfast but unfortunately it was far from good at £6 quid for a bacon roll & a coffee I thought the quality of the bacon roll would have been better. Worst breakfast ever. 🤦‍♂️

I went there during covid times on with a member of my support bubble. I was disappointed to hear staff in a three no social distancing and no masks from different chains talking badly about me when all I was doing was drinking my Starbucks. So incredibly rude, the staff were nasty and my impolite comments very loudly so I could hear them and kept looking at me it made me very uncomfortable I wasent breaking any lockdown rules yet were shouting about why I was sitting down cause I will get covid and why me and the member of my support bubble were together when we are clearly allowed to be. So rude your obviously allowed to sit down to eat as I wasent the only one and I was outside. I’m shocked at the disrespect the staff have towards customers and for there information I get tested weekly for work and have had the vaccine I wasent near any one and wore my mask when I wasent drinking. Blatantly rude, they don’t know me and had no right to be so rude. I will never come back here and never give them my hard earned money again. I’m so disappointed, I felt really uncomfortable and hurt I wasent breaking rules or doing anything wrong I don’t know why they had to be so rude to me I stopped for a refreshment and felt attack I’m appalled.

“The good breakfast “ left only name ! Food disgusting looks and taste like prepared in last week. Food is full of oil and very small portions. No worth at all !! Not reccomend !!!!!!

Burger king ideal for quick snack but if traveling north need to cross motorway by footbridge .More choice of food on south carriageway

Useful quality service stop on a busy M3 Plentiful parking,nice clean toilets,and plenty of choice for us to choose. We used Starbucks,average prices for this kind of stop, good products,useful service.

Driving down late to my business in Cornwall Stopped for a coffee at the Costa in fleet services Group of youths none of whom wearing masks - which is now lawPeople can’t complain about the economy, furlough ending, lack of testing etc if they’re NOT DOING THEIR BITNot one member of staff called them out on it and continued to serve them - despite big signs saying masks are now legally mandatory I’m not on about them being sat at tables eating, I’m on about them stood in the queue next to me, chattering and posturing awayI challenged them and got told “to go forth and multiply” not one staff member back me up I’m not saying you have to confrontational - just refuse to serve them until they comply I give up rubbish coffee too...

Welcome Break at Fleet Services charged me £175 for parking. I was tired and needed a nap and missed my alarm resulting in 6 minutes of overstaying. They are now taking me to court. I will never stop at services again and will simply drive whilst exhausted.

Well what can I say it said The Good Breakfast yet it was anything but. The bread bun was dry and crumbling and we could have soled our shoes with the bacon. Certainly won't be having a breakfast from them again. In a word TERRIBLE.

Over the years, travelling between the West Country or South and home, I have used these services and noticed that there has been a remarkable transformation for the better. Especially with this virus floating around. Staff were continually wiping down and clearing up. Very impressive and it gave a ‘safe’ feeling all around. Thank you

Social distancing non existent despite stickers and notices everywhere. Nobody taking any notice and no staff ensuring measures are followed. Food queues compacted with people on top of of each other. Felt very unsafe and couldn’t wait to get out!!

Briefly stopped at Welcome Break Fleet for drinks and snacks whilst on a long drive. It’s an ordinary services with the addition of a few chain restaurants and fast-food outlets. Prices do appear hiked, though, more so than normal. The Waitrose definitely has an added premium to what are typically higher priced shopping goods, and the KFC and Starbucks’ prices are also greater than the high street. Plenty of parking is available and also a separate Starbucks drive-thru.

Had to stop here on our journey - toilets were fine considering how busy it was. Food outlets are not very appealing, nor are there prices!

We have not stopped here for a year or two and was pleasantly surprised that it has had a makeover, the appearance is much better but the shop/fast food premises Very much the same with the usual inflated prices. The toilets were in reasonable condition. A reasonable place to stop for a brief period. Better than some but still only average.

We stop at this service station couple times and this time we decide to have lunch at pizza express on the way to go to Winbourne.The waitress is nice and friendly, the food was good and quick. Its reasonable price.For service station, this place has good standard as restaurant. Didnt look like service station. Just nice.Just hope that the tea portion using tea pot, so we can have more tea to drink.

Esta lugar es muy bueno, tiene McDonalds y Mcdonalds tiene comida muy delicioso tambien cafe genial. Simplamente los mejores.

Popped in for coffee break as part of a road trip. Been modernised since my last visit and was really tastefully decorated and set out. Good service and really well laid out.

My wife pulled in for a coffee and rest on the way back from London to Somerset.Warning, Welcome Break work with "Parking Eye' .. they automatically scan your number on the way in and out. If you stop for a break when driving at night, be very careful you dont get an inflated £100 charge on top of the inflated prices.

Stopped at Fleet Service westbound yesterday. Went to Starbucks for a breakfast option and coffee. Saw on the tillpoint screen that we were being charged for cupboard cups. . Asked the server why we were being given cupboard cups which we hadn't requested. His reply was 'we hadn't asked for the ordinary cups' - we said you didn't give us the option. (It was the principle, not the cost). We eventually got the coffee in ordinary cups, he deducted the surcharge and then proceeded to give us the majority of the change in 1p coins. That was obviously our punishment! Beware that they don't just give you the cupboard cup here when you don't want a take-away coffee. Costa has much better coffee - will not stop at Fleet westbound services again.

We were on our way to Devon and we just stopped for a break and a snack. As I thought it was expensive, but the quality of the food was excellent, quick service, clean and tidy.

Waited 15 minutes for a table, the waitresses knew we where there the whole time and did nothing. Awful.

Of all of the service stations we tend to prefer Welcome Break and this is probably their best one. The range of services is great. Split over two sites (with a connecting bridge), the southbound area is better and worth the walk from the other side. Nice outside eating area and plenty of space.

Stopped for a bite to eat and visited Starbucks. Services are well laid out and have everything you would expect. Nice outside area if travelling with dogs.

We stopped of and went in to Pizza Express half way through a journey, we didn’t want burger or KFC so opted for Pizza Express. Food was standard and nice to be fair but I genuinely think it’s used as a training restaurant as the staff just didn’t seem to know what they were doing.

Alway stop to use the McDonald’s, if in the area, only problem if you heading down you have to cross the bridge to use it.

We only popped in for the toilet but on seeing the fry up Harry Ramsdens was offering we thought why not.

I like the fact if you come here you have a good selection for the family to eat, I fancied fish and chips which I got from Harry Ramsdens, good portion size, a little greasy but was served promptly even though they were extremely busy on a Sunday evening. The kids went for Burger King which they could order from the self service which also makes service quicker at peak times. Toilets and general seating all clean and tidy, usual service station type arrangement, plenty of parking and plenty of choice for fast food, normal prices (which are slightly higher than anywhere else).

The kfc here is shocking poor. Bad customer service, and don’t seem to know any of their own menu. Got a mile down the road to find half the order missing. Waste of time. Recommend you go to one of the other establishments here

We stopped on our way back from a weekend in Dorset. Pleasantly surprised by the improved facilities we decided to take a longer stop and eat a meal rather than a snack - so visited Pizza Express. We were made to stand like muppets by the door while three members of staff undertook various duties in an almost empty restaurant. After 5 minutes we decided that Harry Ramsdens was a better bet. Pizza Express - you had better do some more staff training urgently if you want any customers - the current staff are reluctant to work !

We stopped here on our way back from Norfolk to the South Coast last Monday. The sitting out area was filthy covered with litter. The noise inside was tremendous - a far too low ceiling for the amount of noise created. The parking spaces were tiny.

With outdoor seating in abundance, some world class dining establishments including the renown McDonalds, this has to be on your list of stopover.

The new services are clean, modern and welcoming. The new food concessions offer a wide choice including a vegan/vegetarian outlet called Tossed which offers delicious and interesting flavours

Once the stop to avoid , now upgraded, and improved the customer experience is really good . It’s clean, spacious, With a good selection of franchises . Toilets are excellent . Staff are 5*

On out way through to Cornwall we stopped off for a break at these services -nothing was open except smiths so we went in there to buy crisps and sandwiches etc for our journey - we stood there for almost 15 minutes while the cashier ranted on at someone - the self serve lanes were closed and not once did she apologise for keeping us waiting . In the end we left empty handed !!! Lost the company a few quid and led to a negative review - well done - manners and politeness are all we needed

The Wecome Break services area at Fleet just south of exit 4a on M3 has been totally rebuilt in the past year. It is now a top notch rest area with a vast range of eateries and shops, plenty of toilets, a game room, and a spacious open seating area. For lunch, we got custom made salads from Tossed. The greens and veggies were crisp and delicious, and the roasted salmon topping was flavorful.

Popped in after a long day of work in ramsgate Services clean and modern Toilets smelt clean too Harry Ramsden fish and chips very good No problems experienced Would stop again

Pulled in to Fleet south Sunday 31st March at 12.53. Floor clean and tidy on approach. Toilets well maintained and very clean.

Nice scenery, average food stations. Got a Waitrose which is nice but seems to attract pesky kids. 4.5/10

All roads lead to Fleet Services, well no, but the M3 does.

Gosh how posh! The last time we stopped here on the way home, the services didn't look like this - very nice upgrade.

Stopped off at this motorway services for sweets and toilets but it looked so impressive we decided to have a meal. Far better than the usual motorway services offerings and much more pleasant surroundings.Will use again.

Southbound facilities feel very dated. There are plenty of fast food places and a couple of shops plus other facilities. The northbound side has been renovated in the past few years. Why is the petrol so expensive? Make sure you don’t need to get any as the price is extortionate.

It was nice to have great service at the MacDonalds in Fleet at 4am. We were driving back from London and we stopped here for breakfast. You can see all our happy faces in the photo.

Haven't stopped off here in awhile and the upgrade is impressive. The main area is huge, bright and airy and so not what one usually expects of a motorway services.

We stopped at Fleet North services on the London-bound carriageway. The service station is now completely made up of franchises - WH Smith, Waitrose, Starbuck, Subway, KFC, so it is difficult to get anything other than fast food - there is really nothing healthy. However, I was pleasantly surprise how clean it was - there were staff constantly cleaning the tables and the floor.

The pictures show how this place seems cavernous and airy with a very clever echo to the music, which may not be to everyone's taste but really makes you slow down. There is a good selection of food outlets, with WH Smith and Waitrose as well. Starbucks coffee much in evidence. The parking is convenient and the forest surroundings give a pleasant feel to the whole thing. All the staff we spoke to were real human beings.

The last time we travelled down the M3 Southbound these services were not open, so this is our first visit to the "New Services".

We don't usually eat here, but traffic was bad, so decided to give it a go. I had the fish and chips my partner had the pie and chips. We can honestly say it was the worse meal we have ever had, and as we both work in the Bush in West Africa, that is saying something!!

The last time I visited here they were building the current place. Consequently to get a stop you went in a big tent and picked your way amongst the portacabins and other temporary features and fittings.

Visited both South and North bound sections of Fleet services. Now that the new south bound area is open, the two sections are linked via a pedestrian walkway. The north bound area is more intimate than the new huge south bound area. On the south bound section there is a Pizza Express restaurant for those with a bit more time to spent.

Spotlessly clean and good variety of eateries but very busy . Highly impressed with Harry Ramsdens as this was the best fish and chips we’ve had for a long time

We were delighted to find a Pizza Express at Welcome Break Services Fleet having been marooned on the M3 between Junctions 3 & 4 and missing our restaurant booking elsewhere. The restaurant is well presented and an oasis of comfort and calm. The food is standard Pizza Express fare but well prepared and presented. Most importantly for us they have gluten free options for both pizza and pasta. The staff were good and overall it was a very welcome and pleasant experience

A very busy standard welcome break services it it handled the large number of customers well a d was exceptionally clean.

We stopped for a break, but not intending to eat. It is after all a motorway service area, notorious for poor quality food and bad value for money. Surprised to find a Harry Ramsdens on the refurbished southbound side. We checked it out and went for it!!! Not at all disappointed, in fact really good and no more pricey than the local chippie. Cooked to order, very fresh and not long to wait. Recommended.

This was our first time on the south-bound service area since the fire. It looks modern and appealing from the carpark with a modern frontage and is well laid out inside. Central seating is very comfy and just what’s needed after a long drive to sit down and enjoy a nice Starbucks coffee or if you want to use a variety of eating options including a mini supermarket and newsagent. Toilets are modern very clean and a pleasure to use.

Lovely new services southbound & lovely loo's..... stop here quite often for a KFC or Mcdonalds Cappuccino

Visited the kfc a month ago to be faced by a young and very rude girl at the till who practically threw my food at me and it wasn’t even busy just for me to have probably the worst dry burger I have ever tasted, unfortunately I was already back in the passenger seat of the van at this point.

Went there last Wednesday on way to Tank Museum. It's now been completed, moved from the previous bouncy floor premises. KFC not open at 9am. Order stations outside not working, tried finding prices for Burger King, ended up looking at small prices on wall, £3.19 for a burger! - but got charged £3.20 for some reason. Don't get relish in them unless you ask for it so took it back to exchange for relish. Stupid system.

Louis Lopes night manager vent above and beyond to help me when i had some car issues.This member of the staff should be recognised and he is real asset to your company. Thanks again.

Stopped off at Welcome Break Fleet on our way from Cambridge to the Isle of Wight

The new look Fleet is a great place to stop its clean and bright and has plenty choice of food and for motorway services was not to expensive the toilet being new were very clean

Had a fabulous meal tonight. La Reine pizza, followed by Lemon Posset and a Latte. The service was excellent. The food was beautifully cooked. Several families were in the restaurant and every waiter and waitress treated the children with the same respect and care as they did their parents. Even though I was on my own, the waiters and waitresses took time to ensure I was happy. Brilliant. Thank you.

We broke our journey here yesterday and, remembering this service station from many years ago, we were most pleasantly surprised. There were a variety of restaurants and eating outlets in addition to a newsagent and small branch of a supermarket. There was plenty of space and seating and the rest rooms were not only modern but clean

Efficient staff at these services. My husband’s keys came out of his pocket at some point on our journey and as a last ditch attempt to locate them, I telephoned the services and they pointed me to Days Inn who manage lost property and hey presto they were there. Restored our faith in human nature. Well done to all involved. New services are very good, especially Waitrose.

Stopped at the new Fleet today. Disappointed in car park spaces they are too narrow. The services look good from outside but inside they were disappointing. Not much choice same old shops/restaurants as before. When will Waitrose and Marks and Spencers change their products to cater for drivers stopping off for a bite to eat.

I frequently stop here on route to south London, there is what you'd expect - plenty of parking, toilets, shops and somewhere to get a drink and some food. It's expensive - but I don't find it any more expensive than other motorway services.