The best restaurants serving American food in East of England

Ordered a delivery through the KFC app, for 3 meals a wrap, 2 hot wings and some coleslaw. It has to be said this is the worst KFC in the area by a long chalk. Anything wrong with the food? No other than stone cold. But when delivered none of the drinks I paid extra for (juice), and missing the coleslaw which I paid for. I'm sick of it, as they seldom get an order correct which I assume is because the staff and management don't care.

Great fresh food, hot food, brilliant customer service . Good portion sizes aswell, Will definitely be going back again

Was actually a delivery. We don't order that often because they always leave an item out what we have ordered and paid for, this time they did it again, and on telephoning them they said sorry about that, contact the delivery company, I said it wasn't the delivery company's fault it was there's and that it wasn't the first time this had happened, to which the guy said he was ending the call, I said thank you for not helping and will call their head office. This place needs a manager that is on the ball, and should ensure all orders are met by competent staff.

I would say “a dogs dinner”. But my dogs wouldn’t even eat it. Poor service is putting it nicely. 30 min wait in the drive thru. Two employees were on their phones whilst there’s a queue. And to top it off we got the complete wrong order. Just go to another McDonalds or just don’t eat, spare yourself! This isn’t a once off either, has happened many times.

Avoid at all costs, if they aren't forgetting to put everything in your meal, then they are giving you small over cooked chicken or just drumsticks with no breast meat. Every take away meal we have had from here has had an issue. You can't even phone them to complain. It's a shambles

Lovely food, couldn't fault it at all. Infact I was really surprised to see how many bad reviews there was, personally I've never had a bad meal In there, however I've had to take a star off due to the heat in there, it truly is unbearable especially when it's been a nice day weather wise, it just ruins the experience a bit.

Friendly staff, clean, and quick service. Staff are students, but what do u expect from McDonald’s. They have to deal with young people being abusive coming in and harassing staff, but they are young themselves.

FOUND A HAIR IN MY MILKSHAKE order the food to my door took 30 minutes to come I only live down the road and enjoyed my meal until I opened my milkshake to mix it.

My daughter ordered via Uber 5 McDonalds meal deals cost 53 pounds. When it turned up there were no chips. She called Harwich McDonalds and they said you ordered through Uber we can’t do anything. Not impressed this is not good customer service.

Staff were so lovely, honestly they really made my week by just being kind and sympathetic. You know who you are, from the stressed out woman who just wanted a veggie burger.

AVOID. GO TO COSTA INSTEAD. Very rude & aggressive barista. Got my drink order wrong. Then told me he could not make me the drink that I ordered. Then gave me some Luke warm alternative as they could not be bothered to add the correct amount of ice. Walked past an hour later and saw him get into his white BMW convertible, which he had parked outside the store, with a large ice drink looking smug.

first impression when i walked in, big and clean store. the service was quick and food still hot, all as i wanted

St Albans road McDonald’s is a shambles… The food is vile, cold and just disgusting. The amount of times my order has been incorrect, the amount of times I have found hairs in my food and so on. If your in a rush, you’d be better off driving the extra 10 mins to the garston maccies or just go hungry

We all know it’s cheap but the food is dire.had fish could not have been any thiner .terrible chips and a spoonful of peas.wont bother again