The best restaurants serving American food in England

We ordered a meal for our family, for home delivery from Rooster king It was extremely disappointing everything was cold and undercooked! The pizzas was burned and cold, the fries also cold and for a large fries the carton wasn’t even half full! The Chicken burger was soggy and pink, and under cooked inside. The order was wrong they didn’t add on extras we had paid for either. We phoned them up to tell them how a whole order was cold no offer of a refund just we can send out more chips no thank you! It all went in the bin wasn’t edible please avoid this takeaway cost us £48 total waste of money!

Oh dear really poor. The food was terrible. Spent £25 and the quality was awful. Ordered cheese and tomato garlic bread, no garlic and hardly any cheese or tomato. The chicken kebabs were processed chicken and small cubes. Salad was off. Food was cold. This place must of changed hands. wont use again.

Crew can't have the dignity of putting signs that the store is closed. Customers then arrive hungry and go there like flies only to have to wait for an employee to say it is closed. (I've seen about 10 people in 20 minutes) Also, when asked why there's no "closed" sign, employees are reactive/defensive instead of capturing customer's feedback.

Making me wait in the drive through for over 30min massive ques

NEVER AGAIN! I have been supporting them since they opened years ago. Not any more. All the counters are now CLOSED. The only way to order food now is from what they call "kiosks". That is touch screens on posts. I managed to get one to come up with a list of options but the meal I wanted wasn't listed so I went to the counter and looked at the wall to check they still sell it, which they do. The hard-faced unsmiling female working there completely ignored me so I returned to the touch screen but couldn't get it to work so I tried two others but no menus came up so I walked out. Another business about to go down the pan through lack of customer service. Some people happen to have fingers that do not react easily to touch screens and I am one of them, so is my son. KFC has lost my custom forever unless they bring back humans as an option.

Ich habe dort meinen Rucksack vergessen. Alle Karten, Geld und Reisepass drin und das erst Stunden später gemerkt. Ein Anruf, der sofort ohne Warteschleife beantwortet wurde, alles war gesichert und mir vollständig zurückgegeben von Lucas, der außerdem ausgesprochen freundlich war.

Where do we start! Can safely say will never visit again. Knew it was bad but just getting worse! Requested no drumsticks and got 3 out of the 4 chicken. These were all overcooked. Drinks were flat. And the burger had half the coating missing. They just do not seem to care in this restaurant!! Lesson learned

Ordered a box meal for a family of 4. Firstly, the order took 30 minutes to arrive at our table and they missed half of the items in the box!! The queue was out the door, the drive through was packed and the place was disgusting with rubbish and drink spilled all over the floor and tables. Then ordered a milkshake and cookie which took 40 minutes to arrive!!! Absolutely diabolical, this needs to be fixed!!!

Not used a KFC, for some considerable time, but today we were hungry, it was pouring with rain, & this was handy. Obviously the food is the usual fayre, the service is quick. We were the only customers, in the seating area, which was clean & tidy, staff were pleasant, although, as is often the case with fast food outlets, the staff talk quickly, giving you little time to decide what to order, & then when you do, there are various options. It is difficult to just order simply. However, we enjoyed our food, although the chips could have been hotter.

This is the worst KFC I've had. Ordered a family boneless meal for our family and the chicken was too chewy to eat..I don't know if they're cooking it for too long or re-frying old chicken but it was an awful rubbery texture.. The corn on the cobs were not cooked long enough as they were not really edible. I wouldn't eat here again!

Positive points: The staff was friendly, the bins did get emptied only because they were overflowing and stinking inside the restaurant, the floor was clean and the tables were also cleanish. The negatives: it closes before the time on the door. It closed at 9 pm when it clearly said it was open until 10 pm. We moved out about 9.15 pm because I asked as they were putting chairs on tables, if they were closed and was told "YES," to find out it was still open until 10 pm but the front door had been locked and they were not serving anyone else. The queue was all over the restaurant originally when we arrived, the staff were clueless as to what they were doing regarding the food orders. We waited a long time to get our order, it seemed to have got lost in translation and although we had a receipt one of the guys didn't even see the order go through. A real eye-opener, and when it arrived it was missing a drink and several sauces. I had to send my partner back to get them, he remembered the drink that he wasn't offered with the deal as the staff didn't seem to know it. They were out of Gravy and Beans, it was Corn on the cob and coleslaw, it was very disappointing. Won't be returning to this one unless they clean up their act, make sure they've got lots of everything and give us a voucher to return for a free meal! This isn't cricket and it isn't an English standard either, the standard has fallen and the restaurant has been let down by its area manager regarding support. They were not short-staffed for the time of day, just under-trained.

Bit crap,easy to order and place is quite grubby. Takes forever and a day to recieve order. Seem more concentrating on the drive thru.

Fuimos a KFC Lancaster para recoger un cubo triple pre pedido que viene con 4 posiciones de patatas fritas. Tengo esto en casa, no hay patatas fritas y salsa absolutamente en todas partes, sonó la comida para llevar para que nos dijeran que volviéramos a entrar, traer la comida y vamos a reemplazar la comida, esto es un sábado por la noche, tengo a la familia en casa esperando a ser alimentado, y no hay manera de que vamos a volver a entrar, preguntado si podría reemplazar la comida en una fecha posterior y para tomar mis datos, no es ahora o nunca dijo el gerente, entonces suélteme el teléfono. Esta comida era de £ 23. 99 , no es barato, no recomendaría comer aquí a menos que desenvuelva todo antes de irse a casa para comprobar su correcto. El gerente necesita aprender algunos modales y habilidades de servicio al cliente, cuatro montones de papas fritas faltantes y la comida arruinada por la salsa en todas partes, muchas gracias.

Trowbridge KFC is the best KFC for miles. We go here regularly. We have tried other branches but alway come back to this branch. The food is excellent. The staff are outstanding. The manager is 2nd to none. Everyone is very competent and super friendly. Well done KFC Trowbridge. Keep up the good work. 👍 5 🌟

Not ideal. The staff seem literally devoid of what a counter is or a till for that matter. When you wait at the counter there were 2 members of staff chatting but constantly facing away from the customer and desperate not to acknowledge. They will talk through the holes where they await they food but give zero attention to any customer waiting to be served. Noticed some delivery drivers were desperately trying nicely to get their attention as they'd prepared their orders but just slid them to the side without handing them over. All the while that poor customers food is going cold whilst they blatantly ignore customers and drivers at the counter. I've never been so gobsmacked.marsh Mills doesn't operate like this so that's why I'm so surprised and felt compelled to write this. Its zero customer service and seems to be young kids who've just started out in work who literally do not want to interact with the paying customer. Or interact with the delivery drivers who are trying to do a job for that matter