The best restaurants serving American food in England

Stopped to charge the car. Store was closed due to a card fault so used the drive thru! No issues. Went to the door to see if they would let our daughter use the toilet (it had been a long drive). The rudest old lady was sat in her Modus outside stuffing her face. Stated she was a member of staff. We asked if they could let us in so our daughter could use the toilet - her growl/reply "No - we are not a services love". Then back to stuffing her face!!! 🙄

Asked for 18 hot wings told him twice. Paid for 18 hot wings.got home and there were only 12. In the bag. Seriously needs more English people working there..

Tuve tiempo para matar antes de llegar en tren a casa, siempre pasaba por lo de Archie y siempre parecía bastante ocupado. Probablemente hasta el tiempo de espera para la comida! Sólo pedí tiras de pollo y tater tots. Esperé más de 15 minutos, un par de pedidos después de que consiguiera su comida. Acaba de leer comentarios y puede ver por qué la gente se equivoca de comida o la gente la toma. El servidor no revisó mi boleto y podría haber tomado la comida de cualquiera. Aunque, después de la espera y tener que correr por mi tren, las dos cosas que sí tenía eran muy buenas. De hecho, me impresionó mucho.

Manager overly concerned with outside garbage...not a good impression for a paying customer. Outside inside and washrooms were dirty...service very slow.

Awful Service! Got my meal a minute after my partner ordered and they didn’t get their meal for 10 minutes and i went up to asked about his meal and all I got was dirty looks from this one member of staff and the whole time we were there she just kept staring at the two of us. Working in customer service myself this was an awful display and food was not up to standards!

Got uber deliver and they forgot 80% of the order!! Driver couldn't give a toss so wont be using uber of kfc again!!!!!!!!

My Quarter Pounder was stone cold, even the cheese was not completely melted. The gherkins and onions were so sparse as to be almost non existent. The fries were cold . My husband had a double cheeseburger and fries which were cold. His chocolate milk shake was pink and had the taste of a mixed strawberry and weak chocolate. The staf were very pleasant. We would never return to or recommend this restaurant . The birds ate some of the recycled food; although rather expensive bird food.

So I ordered a meal from the Birmingham New Street - not for the first time, but most definitely now the last time. Usually they get orders wrong or the driver just doesn’t bother turning up - this time however, it was the portion size. Omg who are they feeding - mice????? £8.99 for the smallest portion of food to have ever graced my plate. These KFC franchisers are killing the once respected brand

We ordered online and went to pick it up. It must have been three quarters of an hour after they opened. The chicken we were given was, we can bet, the previous day's.

Justo de camino a casa para un aperitivo rápido. Solo inodoro para discapacitados abierto abajo. Arriba cerrado. . Así que un cubículo para discapacitados para hombres, mujeres y discapacitados empapado en papel higiénico y orina... Absolutamente vil... Deberían avergonzarse de ustedes mismos.

More often than not one's order is missing items. This has happened more times with this store than I can remember. We normally order through Uber Eats but wont again.

We went through the drive though Dec 2024 & Today 3rd Jan 2025, on both occasions we ordered the double gravy bucket, on both occasions the staff are a credit to the franchise group that have contract with this franchise, granted, we have not eaten inside since we have required a dog, but we can honestly say that we have never received a bad meal or service inside or drive through with the Ellesmere Port KFC

Shocking, just terrible. The state of the employees made me wanna not eat there. Order was wrong, the front desk was a mess.

Once again missing items from our order. We expect it now, but getting all the way home to find other items missing after already highlighting is just another level

This is the 3rd time i have been there in last couple of Months and the service i have to say is terrible. it took them 20 Mins overall to take my receipt to the counter that i got from the machine and then serve me what i wanted and even then got one of them wrong {gave me two hot wings instead of the 3 i ordered}, and other 2 times i wanted a Variety meal and the woman behind the counter said because it wasn't on there machines i couldn't have one, but then when supervisor came after 10 Minutes of arguing , finally ordered one for me. Thinking of not going there again, shame is the branch in Aldgate , London is pretty good, but this lot are inept and basically shocking