McDonald's in Kingston upon Hull, City of

Ordered table service and waited over half an hour for 2 burgers and a coffee supposed to be fast food

Decided to visit this place at 11.25, thinking that I would be served fairly quickly, just before the lunch time rush. After waiting 25 minutes the food eventually arrived luke warm, which left me deciding do I complain and wait even longer for a replacement meal or do I carry on eating the lukewarm food....as I was so hungry I eat the food. I won't ever set foot into this place again and whilst eating at my table I overheard the people at the table next to me saying that their food was also cold.

Made to park up and wait for the order buggers was cold chips was luck warm

Food barely luke warm. My partner complained and we had a long wait for a hot replacement. We were refunded but it made us late for an important meeting. Shall not be coming back here again.

Ordered two bacon double big macs at the drive thru on kingswood the operator put through two without bacon so I said I wanted with bacon and was told they would change it at the till, they changed it at the till and charged me for the bacon, when I received the big macs there was no bacon on them. How hard can it possibly be to get the order right like its not brain surgery its just two burgers. I did not have time to go back and raise the issue so left this review instead as I dont appreciate being charged for something ive not received!!! Its not the first time either from here, staff obviously don't check the order is correct before handing it out. Wont be using again.

Absolutely disgusting service with staff unable to read , food was almost stone cold with fries been to fridge and back with no salt whatsoever like they did in the past . Waiting is forever and cleaners are not present anywhere. Lost faith in this place as it was better . My score , AVOID

Multiple times have I ordered something to collect whilst at the Asda checkout, only to get there a couple of minutes later and the order no longer on the screen. When it does eventually arrive it's always wrong. Yesterday it took 25 minutes for them to put two big macs and one fries into a bag, and they still got the order wrong. It's absolute chaos, and made worse by the multiple Romanian delivery gangs aggressively harassing the staff constantly for their delivery orders. Horrible place, with horrible food and horrible service. I don't even like this junk food anyway so it's a step in the right direction by no longer being a customer. They don't deserve my money.

Cold food, half the fries than supposed to be.

Place is more slowly than the turtle

This morning I ordered a Double Bacon & Egg McMuffin, specifically for the bacon. No bacon was in the McMuffin. It took several minutes to get served by DriveThru. Young man I spoke to very distracted. No hot chocolate or McFlurries available. No receipt in bag. Utterly useless. I won't be taking my family back to McDonalds. We'll go to Wendys next door.

We went to McDonald's on Kingswood (not the one at ASDA) viewed the menu only a small amount of burger's available no milkshakes,no ice creams available. We placed our order beef patties were as dry as a peice of cardboard only good part was seeing the illuminated sign for Wendy's next door. Why does it seem your standards no longer count and it's not just us. We heard someone else complain he had been waiting for over an hour for his delivery. Goodbye McDonalds Hello Wendy's

Might aswell not bother ordering, never get what you want and they never answer the phone to get my order or refund

One of my worst meal I have had we orded our meal no receipt on self ordering had to wait quite a long time and when it came out of three meals ordered one complete meal not there one that we customise was not then my granddaughter wanted a mcfluury we ordered it after waiting about fifteen minutes for whent to the counter to see about it and to be told the machine was not working the hole visit was a nightmare will never go to this branch again when there are better ones within the city

Terrible service from cashier window. Manager don’t understand. No communication from staff to managers.. Order completely wrong after being resolved with being over charged as well. Maccies going down hill very quickly!

Poor slapped together half order was missing

ordered a big mac meal with a strawberry milkshake and no chips came and also charged us for the meal

We use McDonald's as a treat and they are still as good as ever

Absoulety filthy, slow service, no staff around, no one cleaning the restaurant. Waited 20 mins for food, it’s supposed to be “fast food”

Slow service one poor lad trying to do everything cold undercooked food generally terrible

Bought fish meal which was cold and the fries were undercooked.

food was warm at best, and the muffins were massively overcooked, very crunchy

didn't arrive and no refund its bull****

Apples pies missing again and wring sauces

says delivery was down my street for 10 mins food didn't even turn up

food wasn't even delivered. says delivered 20 mins ago and can't even contact anybody to see where it is. have to wait 2 to 3 days for an email back whats the point? someone is sat eating our food

Everytime I order I always get something missing and I even reminded in the notes about the dip yet I paid for them and didn’t get them again

Not even delivered absolutely disgusting taking peoples money and not delivering the food

Missing some of my items. Wasn’t complete meals.

speedy friendly delivery, milkshakes were very yummy and perfectly cold.

2nd time in a month that I have used this drive thru. First time we couldn't order for about 30mins then when did order had to wait a further 15mins for food. Last night we went back. After a shortish wait to order we were placed in a queue. The guy in the car in front fell asleep it took that long. Approx 40 minutes wait is not 'fast-food'. Food was stone cold when we got it. I don't go to maccas for quality. I go for speed. This place needs better management asap. Avoid.

YOU HAVE NOT GIVEN ME MY BURGER

They are Making food without gloves on after moving bins around without washing hands so if you get food poisoning you know why

Order was very late and payed for extra bacon, payed an extra one fricking pound for one goddam tiny strip

Good never arrived properly feeding some illegals nice one McDonalds

Love the delivery driver, great work for him

all the food was cold, the chips tasted like rubber, debated warming it up in the oven even though it was already cold and tasted awful. if I didn't have 2 hungry kids I would have just thrown the lot away

another order with items missing order was for four people was missing fries for one person

took an hour from ordering to delivery, hot food was cold and mcflurry was like a milkshake it was defrosted that much.

always something missing! this time no sauces or salad dressings.

Order never turned up but says it was delivered, not happy at all and first time having this issue. Hope I get my money back.

it has never arrived at all waste of time

absolutely fumming I paid over 17 pound foe my meal and half of it wasn't on order I got a big mac and some fries my mcflurries amd drinks and dips were not in my order the driver was nice said he would come bk buy no joy I am livid will not be ordering.g from just eat again

Food was cold, burgers and bread cake was tough to eat and chips was cold.

Food was warm and arrived on time also the delivery man was very polite and friendly

2 main items missing, very disappointed

Seven staff on and according to them only one doing the food, 45 minutes later still waiting for my food I ordered in the store.

missing items as usual last time I get this delivered, don't bother ordering from here ignore the good reviews 👍🏼

i had ordered this to the wrong address by mistake i then phone called macdonalds 13 times with no answer the courtier then rang me asking me to come to the back garden i explained the situation to him and he replied with where’s your address because if it’s over one mile i wont be paid for bringing it,after this he asked me to send him my address to which i did do and i still haven’t received my order nor a response from macdonalds or a refund

Every single time I order and pay for extra cheese on a filet o fish I get one full slice yet I'm charged the amount off a full slice. Once OK honest mistake but every time it adds up, chicken mayo likely a week old

Doesn’t even deserve one star. Waiting over two hours and then didn’t even receive my order even though it said delivered. Absolutely unacceptable when u have children waiting for their tea.

Never arrived was waiting 2 hours I’m pregnant and cannot always cook tried to keep calling however they wouldn’t pick up and at one point just disconnected there phone lines

Delivery driver polite and food piping hot

There is two burgers missing out of my order

Food was piping hot. Really enjoyed it and first time in ages my kids have eaten all of it.

First order came and it was the wrong order. Re-ordered and when that came both fries were missing from the order. Will never order again!!

Again I ordered 2 meals for myself and my wife and for a 2nd time it has come incomplete where 1 of us doesn't eat which I find highly incompetent. Also when you try to call to make them aware they never answer the phone due to not wanting to take a complaint or admit they were wrong

Amazing it came warm it was brilliant !!

food missing hardly any chips for the size and lettuce in the burgers was very poor won't be ordering online again.

Didn't receive my food only someonelses drinks got refund but wasn't refunded delivery charge not happy with this poor service

2nd order received and items missing and food stone cold!

Once again missing 50% of my order!

Not arrived at correct address

Half of my order was missing. I’m missing both drinks from kids meals and all three McFlurrys. I have contacted the store and they have told me that the driver has left them behind. Please could I have my money back

did not deliver to my address we don’t know where it is!

didn't receive what I ordered place is a joke

No chips with the meals and all drinks are wrong and haven’t been sent no straws with drinks

How is it possible too get an order wrong twice within hours

McDonald’s never seem to get a delivery order right. Always something missing. Today it was no drinks and one of the portions of fries had almost none in it. They can get it right for drive through, so why not for delivery? Lesson learnt, no more McDonalds deliveries!

My drink was half empty it was all inside the paper bag

Items missing again and food was cold as delivered via bicycle

The large mango and pineapple smoothie didn’t arrive and instead a sprite was sent and had leaked all I. The bag so wasn’t any left to drink.

The driver drove past our home twice with no attempt to call us or even stop his car. We could see the food in the car. Disgusting spent nearly £60

food was nice but it's been a few times now where I haven't received all of my order.

Ordered sauces for last 3 orders and not got them eating 20 nuggets without sauce is like eating a bucket of sawdust

the food was cold and burger squashed .Very poor

My order hasn’t turned up and something needs to be done, these delivery drivers need back ground checks and need to send photos of delivery and not just pictures at doors they needs to be better proof for example a picture of it inside the house when the customer has received it but instead delivery drivers are getting paid for taking other peoples food.

Food cold. Missing large fries and sauces

Driver was 'at restaurant' for over 1 hour probably collecting multiple orders, food came after about 1 hour 20 and was stone cold and drinks was flat

found a fly in chips and all chips were cold

never order again food cold and missing item; delivery got lost couldn't find address

Food was missing items and was cold

got the wrong order contacted driver and he never came back for it very poor service

ignored the notes and got the ingredients wrong

food was cold, chips were old and soggy.

Every item was cold not happy with this order at all

Delivered to the wrong address, order accepted by wrong house and now unable to do anything

My order was never actually delivered - appalling service from delivery drivers.

I tracked my food go on a trip around hull it was cold when it got here really not happy

I am missing my sauce I paid for. One of my milkshakes is only half full, our whole meal was stone cold and we live literally so close to the restaurant it should be far warmer not cold. Can't eat cold food.

They didn’t even deliver my order!! I watched it on the map. And they didn’t even knock but said they had delivered it and hadn’t.

ordered it to one address 150 Dalwood Close, however first delivery attempt was down Inglemire Lane. Drive called to ask where I am and explained the ordered was for 150 Dalwood so he brought it here 17 minutes away from the original place he delivered.

always comes cold and totally mashed up

Got spoken to in a disgusting manner by the driver it scared me, I will be reporting this to the police because no man should speak to a female the way he did me because he didn’t kniw where my house was

Yet again paid for a take out to arrive home and item missing. The prices are far from cheap so should get what you've paid for

Just for my order the bag was open and my chips wasn’t there

Terrible. Used the machine to order. Would not accept payment and directed me to the counter. The counter being that nobody was there. Took ages to attract a member of staff. BAD SERVICE ALL ROUND.

We only received half the order! Never again. Waste of money.

No receipt available from machine, staff no access to provide receipt, had to wait as only part of the order was offered first time, then when we got home burger and chips missing, staff not interested because couldn't prove order due to no receipt avoid this place at all costs won't be returning

Thankyou so much to the manager Danny for helping my son with an injury not even relating to the store, he was so kind and gentle with my son who was close to a meltdown and then got him a mcflurry...Thankyou!

delivery time kept changing only ordered childrens happy meal with a dip and drink and galaxy mcflurry didnt recieve chips or mc flurry and got a coffee won't be ordering again