Based on 7.994 opinions finded in 4 websites
Based on 7.994 opinions finded in 4 websites
Nº 744 in 882 in Kingston upon Hull, City of
Nº 22 of 30 American in Kingston upon Hull, City of
Opinions
Food missing ordered 3 large fries o ly 1 large fries were all my order no straws how u supposed to drink the milknshakes
Julie . 2025-06-04
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Never even got my delivery but saying delivered
Sheila . 2025-06-03
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The 🍟 was the best ive ever had them from here loads of salt loved them the onion's on the bigmac was burnt tho but apart from that it was nice
jade . 2025-06-02
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was cold but at least it was all there.
Stephen . 2025-06-02
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had to warm up the chips as was so cold
Amy . 2025-06-01
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My food has not been delivered
Amy . 2025-06-01
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Last 2 times iv ordered from McDonald’s last time all the McFlurry’s & drinks was missing, this time all the drinks & ice creams was delivered but no food & the ice creams wasn’t even full & was all melted
Naomi . 2025-06-01
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Yesterday’s order came with no milk for the tea and today’s order came with no straw for the coke.
Ellie . 2025-06-01
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didn't even get the 4 things I ordered, just the free item and waited well over an hour. absolute joke
Laura . 2025-05-31
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Food is cold and delivery driver got lost
Kira . 2025-05-30
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ITEM MISSING YET AGAIN. How incompetent do you have to be to get a job at McDonald’s? Clearly half the staff can’t read!!!
Becke . 2025-05-29
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Food was perfect. Delivery was on time overall one happy customer
newton . 2025-05-29
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Ordered a sausage sandwich and got sent a bacon roll instead :(
Alex . 2025-05-28
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food cold drink had spilt in bag
Sharon . 2025-05-27
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For my 21st birthday me and partner ordered McDonald’s as a special treat , we normally don’t order takeaway. This has been the absolute worst food my mouth has ever touched, where do I even start… I ordered 20 chicken nuggets and only got 14 nuggets , chips was stale , stone cold and unseasoned , got 2 milkshakes one banana one vanilla and they didn’t even come with flavour just pure milk , ordered a quarter pounder with bacon extra cost and received the driest pattys ever , no sauce , no salad didn’t even have a full slice of bacon never mind extra. Paid extra for sauces didn’t even receive any and didn’t even receive straws or napkins.
Axnw . 2025-05-26
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Ordered a 2 burger meal, only received one burger. Completely useless this McDonald’s
Kei . 2025-05-26
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Food was very cold and poorly presented
Samantha . 2025-05-25
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Got my drink without a straw again
Jessica . 2025-05-25
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my order again was missing on item this is now happening with every order
Elizabeth . 2025-05-25
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Service is very quick but you always forget half the order which defeats the objective
Liam . 2025-05-24
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Drive thru shut, food took ages. Chips tasted days old. Frappe was just ice. Worst McDonald's I've been to. I wouldn't bother.
Beth Mills . 2025-05-24
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The delivery driver spilled my drink so i had half a cup of coke and my chips were wet soggy and cold.
jade . 2025-05-24
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My order was not delivered but Iv been charged
Sean . 2025-05-24
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NEVER RECEIVED it but says it was delivered obviously it been stolen from courier
claire . 2025-05-23
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Service was awful from delivery driver and restaurant spoke to Sharon at the restaurant who didn’t know where my order was and then proceeded to hang up on me when I began to question why, delivery driver was sat at the bottom of my street beginning to open my order. Never again
Natasha . 2025-05-23
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I received the wrong order. I received 2 sausage and egg McMuffins, with egg. I am allergic to egg. 2 hash browns and 2 flatbreads came with some pancakes. I got someone else’s order.
Daniel . 2025-05-23
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Well for my son I did order at 5 to 11 an poor service I had to heat up all food as you gather the fries go stone cold and burger I really don't no what to say I no it week end and really busy
Shane . 2025-05-23
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didn't receive it this is the second time and I even had my 4 digit code ready then I got notification saying been deliverd so driver rather had it him self or gave it to some one without a code so what's point in haven them because who ever got my autistic sons food definitely didn't give them a code cas it's on my phone
Leeann . 2025-05-22
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One family member had no food as not delivered
Brit . 2025-05-22
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I ordered because it gave an estimate of 20ish minutes. After I ordered it said it would be 8 minutes. When i checked about 1p minutes later, it had changed to 50 minutes.
Sara . 2025-05-21
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flat as a pancake burgers and cold 💪
ste . 2025-05-18
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Freezing cold with most the order wrong and missing
Jessica . 2025-05-18
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My food did not arrive, said preparing for over 2 hours, had to send my son to collect it as my daughter was hungry tired and up for school. I would like my service, delivery and tip reimbursing!!! terrible service
Becky . 2025-05-18
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courier very polite and on time
Jeanette . 2025-05-17
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i use to go there every week for breakfast or evening meal. they always incorect with my orders. inside mcdonaldsd is filfy. staff unpleasent, not listening what are you telling but jus guesing. try to get in touch by the phone - no responce. there is no option for NONE stars so i must give 1. 17.5.2025. Early morning. Breakfast time. McDonald's so filfy. There is food from last night everywhere, on the floor, on tables. Everywhere dirt and mess. Including bathroom ( male ). Who can ate in so messy place? No hygiene at all !
zydrunas davidonis . 2025-05-17
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Not impressed by the driver smoking in the car and whilst delivering.
jason . 2025-05-16
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The full order went in the bin. It was freezing ! The frozen spilt in the bag and looked like someone had an accident with syrup. Never again!
Mrs . 2025-05-16
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One of the more old school McDonald's, and the staff were super friendly and helpful, the food came quick and was hot and tasty. Couldn't ask for more
Matthew Hulse . 2025-05-15
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Quick service and friendly staff
Tina Hoult . 2025-05-14
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Didn’t receive order, driver stole it
Millie . 2025-05-14
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Missing my breakfast wrap how do you miss that ?
gareth . 2025-05-14
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i had to stand outside my house at 11pm as the driver was unable to find my house he then proceeded to tell me to walk to the car as he wasn’t driving anymore as he peeped his car horn
Sophie . 2025-05-14
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Missed my chilli chicken wrap from my order not good enough
sam . 2025-05-14
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Was sat in kfc car park for 15 mins than was sat down another street for another 15 I preordered for 20to 11 it’s now half past 11 and I’ve had to walk 10 mins to go get it my self absolute joke never again
Declan . 2025-05-13
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Chips were cold and part of the order was missing! We had ordered burgers that were paid for and not delivered
Louise . 2025-05-12
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I ordered tonight and after half an hour waiting, I received a message saying order delivered, without recieving my order. Very disappointed with the service and will not be ordering from this McDonald's again.
Shona . 2025-05-11
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Cold, took significantly longer than 15-20 mins
Vincent . 2025-05-11
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Forgot my burger from the double deluxe meal
Harry . 2025-05-10
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order 4 large milkshakes 2 strawberry and 2 chocolate
Sarelle . 2025-05-10
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what a joke never even got my order
Mark . 2025-05-10
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Oasis came with no lid on spilt everywhere
Ethan . 2025-05-10
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Lady who served me was truly lovely and a credit to mcdonalds
kevin samworth . 2025-05-08
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half of the order is missing. it's not that complicated.
Amelia . 2025-05-08
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The absolute incompetence of Macdonalds Ennerdale strikes again. How difficult is it to send two bags where the order number matches! Has anyone ever had a complete order with nothing missing or incorrect?
J . 2025-05-07
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my two apple pies are missing again
Emma . 2025-05-07
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Absolutely shocking quality. Nuggets like rubber, chips clearly refried. Burge stone cold
Danny . 2025-05-06
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Food was cold, should be piping hot and happens every single time
Filipe . 2025-05-04
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Delivery guy didn’t even knock on door and says delivered and I don’t have my food!
Kiara . 2025-05-04
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Food was cold and my coke was spilt all over
Ava . 2025-05-04
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Order is always missing items will never order from here again
Michelle . 2025-05-03
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Waited 30 mins for a hash brown and bacon roll it was cold when I got it ridiculous
Emma Croshaw . 2025-05-03
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food was a bit cold but okay and chips where very plain and dry
Emma . 2025-05-03
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driverDriver very rude and didn't delever my order made me walk to pick it up
Daniel . 2025-05-03
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delivery driver was very respectful and happy. thank you for the fast service
Adam . 2025-05-02
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I never, ever get the dips i order. why?
Dianne . 2025-05-02
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Bigmac came without a bun. We requested it to be without seeds. Also forgot sauce ( as per usual) no staws either food was absolutely stone cold will not be ordering from here again. Nothing but useless
Mckenzie . 2025-05-02
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Order messed up total opposite to what I ordered
Iona . 2025-05-02
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2 specialty burgers completely missing
Katie . 2025-05-02
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2 hours late and was cold when arrived
Andrew . 2025-05-01
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took an hour for food to arrive and received the wrong items
Shanell . 2025-05-01
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my order was wrong and when the delivery person come it was the wrong order
Scarlett . 2025-04-30
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missing items drink half empty food cold
Katie . 2025-04-30
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absolute joke none of the workers can get an order right
Daniel . 2025-04-29
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the drinks were packed upside down and the bag ripped due to being wet and also wet our burgers too and fell all over my carpet
Zoe . 2025-04-29
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They was cheese when I ordered egg on my muffin
David . 2025-04-28
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All the drinks we ordered were split and all the fries were in bottom of bag and also cold.
Keith . 2025-04-28
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Horrible. Food was cold and they missed most of our items. Not to mention the wait time was absolutely ridiculous. Missing milkshakes and sauces, food also came wrong with no sauce on some items and with a plain mcflurry when I ordered the promoted one. Absolutely ridiculous, would not order from here!
habiba . 2025-04-28
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Food was freezing and missing a straw for my drink
Kieran . 2025-04-28
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Delivery Driver was swell, wish I could say the same about my food. Cold on release and my wrap did not come as customised.
Benjamin . 2025-04-28
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was the wrong order and they said they would sort it came back and tried to give us the wrong order again as a freebie and never received the correct order
libby . 2025-04-27
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Only McDonald’s we will order from
Vera . 2025-04-27
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My chips came and they are really cold my burgers are freezing not happy at all
Phoebe . 2025-04-26
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Not what I requested, a very upset little man expecting the new minecraft happy meal. no advice to say that sold out, no toy either.
Miss . 2025-04-25
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Items missing again! How difficult is it to check an order before sending it?!?
Lee . 2025-04-25
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I mean what kind of place deliveries coffee and tea with no sugar
Scott . 2025-04-24
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Missing half of the food and when you apply for a refund you never get it
Jade . 2025-04-24
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all food was cold, shouldnt have to pay for cold food
David . 2025-04-24
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food was cold and incorrect and the driver was rude he also on the map had drove by the house
Rachel . 2025-04-24
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food was cold had to microwave it all
rich . 2025-04-23
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food took the piss getting to us said they were busy but only about 5 people in had to serve my mate myself on the till bc you can't get the staff
Noah Blake . 2025-04-21
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Definitely one of my better expletives with this restaurant. Ordered very early in the morning (3am), got the order delivered, I received a straw for my shake and they didn’t forget my sauce!! I asked for extra pickles on my big mac and received 14!! And extra pickles on my cheeseburger and got 10!! Very happy with this, might have to start ordering more often again! Very happy!
Lauren . 2025-04-21
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Absolutely appalling food came in very good time so no idea why its stone cold just no reason and no excuse
Samantha . 2025-04-20
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Well over an hour late and stone cold
Oliver . 2025-04-19
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The food arrived on time but was very cold and there was only 14 nuggets in the 20 nugget share box. Not great when you pay alot of money for this.
Kim . 2025-04-18
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Lots of missing items food was cold and stale
jade . 2025-04-18
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Coffee spilt and soaked through the bag onto food, driver went the wrong way, he apologised but said to get money back!
Hollie . 2025-04-18
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absolutely disgusted asked for plain quarter pounder came with everything, food was cold
Natasha . 2025-04-17
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If McDonald’s staff could read labels and make sure all items are in the bag would be a help. Missing items always
Martin . 2025-04-17
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when 1st ordering estimate delivery time was 10 minutes it took 45 minutes!
terri . 2025-04-17
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kid wanted a minecraft happy meal toy got sent a sonic ball thing that's last years toy kids crying now hope you're happy. Jks fully grown man wanted a minecraft toy, disappointed, still crying
Lewis . 2025-04-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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My favourite takeaway at the moment but the chilli sauce tonight tasted like toothpaste which we couldn't eat. The food is lovely though.
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