Based on 477 opinions finded in 3 websites
Based on 477 opinions finded in 3 websites
Nº 3454 in 4016 in Birmingham
Nº 93 of 116 American in Birmingham
Opinions
I was there leading a hen party and I thought it was a great venue. Lots of character, clean and with a nearby multi storey car park.
Rita O . 2024-09-22
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The food was beautiful, well presented and tastes really well came out in a timely manner with brilliant customer service from Kate.
raenais2091 . 2024-07-10
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Excellent food very good service and the food is very good at a reasonable price, Kate is a great hostess. Lovely ols pub with great beers.
Ray P . 2024-07-10
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I would just like to suggest anyone near, pop in to enjoy the most delicious choice of food!!! 🔥 & the owner Katie is not only Beautiful but welcoming & friendly ❤️ don’t bother with any other local food. One Love
Jake F . 2024-03-28
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Gorgeous on the outside, gorgeous in the inside! This pub is an excellent stop! The Inch’s Cider is outstanding! The starter menu includes Brie Planks - a delicious treat! Highly recommend this place! The staff is so friendly and welcoming! Definitely planning a return visit!
JPB . 2024-03-27
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Very good indeed very friendly accommodating staff fantastic atmosphere and decore what a building fabulous stain glass windows and lovely character. Food very good and wholesome; Tiptop and friendly landlord/
Karen B . 2024-02-29
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We visited for some lunch on a Saturday approx 1pm. Pub wasn’t particularly busy and got a seat ok. Ordered some basic side plates and waited for 30 mins without them coming. I asked the young girl who served me and she vacantly told me she didn’t know and would ask. 5 mins later, two of the three plates arrived - one was wrong. We told the same girl and she asked what we’d ordered. Then transpired the wrong plate was for another table. No problem - mistakes happen. Then she disappears and brings back a tiny plate containing 4 small haloumi fries (no chilli jam as advertised). Fine for a three year old, but not suitable for adults. I asked her where the nachos were that we’d ordered. She replies with ‘we’ve run out’. I asked why that wasn’t communicated when we ordered. Her response was ‘this is so stressful’. She asks me to come to the bar and walks off. I go to the bar and no staff are there…..for 5 mins. Many customers waiting at this point. In the end I put the measly plate of child fries back on the bar and wait for another staff member to ask for a refund, which she did eventually. This whole episode was down to a lack of training/willingness for one staff member to do their job. We won’t be going back there again.
johnmS9821XL . 2024-01-24
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Called in for a drink while visiting the jewellery quarter with my wife. A lovely pub with friendly staff. Will call again next time we are in the area.
Michaelyore1969 . 2024-01-20
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A nice pub on the centre of the Jewllery Quarter with the classic pub style decoration inside. Friendly staff and a clean ambient. The food is great and the price is ok for the size of the plate. There are burgers and sandwichs available and other smaller dishes like chips and salads. I miss the old Fish and Chips on the menu tough. The drink selection is great with things for all tastes. It's a great place to go out at night in the area.
GuilhermeL1334 . 2024-01-05
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We had the nicest time. Popped in fir a drink with our children whilst on a city break in the jewellery Quarter. We had the kindest lady serving us, kids got Halloween masks and husband given a beaver town t-shirt. Great advice given for our trip. It's an absolutely stunning pub outside and particularly inside, beautiful stainglass windows, tiled walls and high ceilings. We would love to go again
julia_cridge . 2023-10-27
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Banging menu, banging service, best food in Jewellery Quater and amazing service from Tim. Spicy Meditarranean Salad is to die for! All they need is a sunday menu now :P
Mia G . 2023-10-15
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Soooo Im a happy member of the team but also an even happier customer. I have worked here for coming up 9 years and to say it has come leaps and bounds since under new management by Kate is an understatement. Heineken has gave us the tools to grow this old boozer back into the beauty she really is! The menu caters for all if I fancy playing the quiz with my friends, taking my daughter for dinner or to get slaughtered on margaritas. You May say I’m biased but far from it my friends I say it how I see it! Having a bad day go and see Tim! Need a comforting go and see Kate! Need to get coaxed into buying tequila at any point of the day come and see heather !
Extraordinary683853 . 2023-10-10
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Popped into the rose villa for a quick lunch was very impressed with the range of items on the menu. Had a banging burger with a side of skin on fries and the worlds crispiest onion rings yum yum Quick and smiley service Perfect all round guys keep up the good work!
Elliott G . 2023-10-09
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Ordered food most of the stuff was already gone, ordered fish, wrong item came, told manager, was informed no more fish, it was only 1.30, manager very rude didn't want to help. My experience of this bar was very disappointing and won't go there again.
Sarah C . 2023-09-30
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Still as good as last visit 19 years ago. Very well looked after original features. Good atmosphere.
Susan K . 2023-08-13
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My lunch at the Rose Villa Tavern on Friday 4th August was top notch with fantastic service. Following an incident at the door the previous week the manager invited my sister and I for lunch. The food was delicious and cooked by the manager, herself. We had the mango coated prawns and the squid for starters. Both piping hot and beautifully cooked. Very tasty. We followed with a steak with fries and a burger with onion rings and fries. My steak was lovely and came medium rare as requested. My sister enjoyed her burger and had a Belgium waffle with ice cream and strawberries for desert. We had a lovely time as the staff treated us so well. The manager even gave me a lovely bunch of flowers. I would like to thank Kate, the manager, for her superb hospitality and we will definitely be returning for more food. The prices are very reasonable too.
Denny M . 2023-08-05
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Kate the manager is wonderful! We were treated like celebrities, with sch kindness and consideration. The other staff were great too. We had lovely food in a charming setting. Thank you Kate you are the best
jackfinn333 . 2023-08-04
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I host sip and paint events with events organiser Pop Up Painting and we regularly use the upstairs function room at Rose Villa Tavern, which has been and continues to be a pleasure and one of our favourite host venues! The staff are friendly, accomodating and supportive of the events we run and our event guests always love the vibe there! I definitely recommend visiting this venue as a guest just for a drink/food and as a business!
Jalieka C . 2023-07-10
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What a place! I've visited a few times as I work local; always very welcoming and friendly. The building is just beautiful and the food is super tasty too! Keep up the great work guys!
Dee Dee S . 2023-06-21
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Calle din whilst having a look round the jewellery quarter. Had a couple of drinks and took advantage of the 5 small plates for £22. Everything was cooked.to perfection and the staff were fantastic. The atmosphere was relaxing and didn't feel hurried in any way. Will definitely be coming back here😁
Shell N . 2023-05-16
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The food there was very nice and exceeded my expectations, really nice grub and the beer was nice and cold, friendly staff too with a good atmosphere. I would recommend and go again.
Maria B . 2023-04-04
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Took mom an dad here as a “ blast from the past “ Mom and dad worked behind the bar here in the late 70s early 80s I also remember dancing behind the bar to “ The Nolan’s” on the jukebox as a little girl . Great beer, great food, great staff and good vibes. We will be back. Thanks to Kate for inviting mom an dad to do a tour next time too 👌
Michell B . 2023-04-02
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Absolutely fantastic! Group of us went for friends birthday and had the most amazing time! Staff were friendly and efficient. Locals welcomed us immediately! We will definitely be back!
Alison R . 2023-04-02
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Me and my husband met up with some friends for drinks and had such a good night. The music was brilliant, we joined in with the singing to their own unique karaoke sing along style, which was good fun. Everyone was joining in. We also...
Clarebutty123 . 2023-04-02
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Excellent food and reasonable prices the beers not bad either very friendly staff completely different from when I worked in the late 1970s early 80s
robert l . 2023-04-02
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Fantastic evening. We went straight from work for a colleagues 21st birthday. Atmosphere was great. Good music. Bar staff were friendly. The birthday Boy was given free 3 shots. They dedicated a corner for us all,where we could put balloons and banners. Just a great...
Venture30909407745 . 2023-04-01
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Great pub with great staff ! Kate and danielle always make us feel welcome everytime me and my boyfriend come for a drink. Not to be missed !!
Davecharlston123 . 2023-03-31
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We visited the rose tavern with a groups of 9 Friends on Saturday, the vibe was great as soon as we walked in, with plenty staff members behind the bar and smiles all round! Danielle and Shorna (Staff of the month) was amazing, very happy...
crozzy9 . 2023-03-26
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Great night Saturday and lots of staff all serving with a smile. Danielle went above and beyond to ensure service was perfect. Food was amazing and i will defo be returning!!
Kaceyox . 2023-03-26
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Been a while since I’ve been in here. Great atmosphere. Good choice of beers. Recommend a visit to this great pub.
stevedG3641WD . 2023-03-18
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Fantastic staff Daniel and Tim are so welcoming and just made this such a lovely memorable outing, Thank you x x x
Flyer25289832330 . 2023-03-17
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While filming for Doctor’s, Kate the landlord of the pub invited us to use it as a green room. Though we neither ate or drank there, what I can say is that the history and beauty of the place blew me away. Original gas mantles...
C8569NYhelenb . 2023-03-05
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I visited this pub on a Friday evening after work I was on my own and popped in for a drink, the staff were so welcoming and friendly noticed I was on my own and was chatting to me in between serving customers, honestly the...
kellyhX2944JG . 2023-02-25
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Big fan of this pub ! An amazing atmosphere with amazing staff going above and beyond for us :)!!! Especially love the quiz on Tuesday nights !! Will defo be back 🍷😁
amelier294 . 2023-01-31
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Absolutely amazing pub. The best in Birmingham I would say. Amazing staff (especially Danielle) amazing atmosphere and just an all round feel good vibe all the time! Constantly rave on about this place to everyone!
chloeberry101 . 2023-01-31
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Best pub in brum! we love it here so much come every week, staff are so lovely and so welcoming :) always a good night here xx
ellamarianna . 2023-01-31
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Pleasant staff but £9 for a large wine!!! Puts you off going back. I’m sure they don’t need to charge that much for an Aldi Sav Blanc.
Brian H . 2023-01-29
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The rose villa has an amazing feel to it, You automatically feel at home, The host Danielle is so friendly and welcoming it was a great atmosphere and it will now be our go to place for a good night, Everyone enjoyed each other’s company...
N6243PGcarolinec . 2023-01-28
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Tried the food here for the first time today, it was amazing. Love the atmosphere here to. Highly recommended.
merc1103 . 2023-01-27
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Popped in for a lunch time beverage and the atmosphere was lovely, Heather was a pleasure to be served by and will definitely be coming back!
sophieod1111 . 2023-01-26
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I went with the girls to the RVT for a Sunday catch up over food and wine! The atmospheres were amazing, it’s a great vibe with even better food! The staff are attentive and bubbly. I will be making more visits to this cute and...
S5136SDlauran . 2023-01-22
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I came an tried the food at the Rvt I highly recommend the buttermilk chicken burger but there vegan options taste amazin aswell cauliflower wings 😘 the service was a 10/10
903kirstye . 2023-01-13
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Well what can I say! The new team have only been there for a week and I was blew away! The service was amazing being greeted by smiley welcoming staff on arrival. Great wine and been knowledge! The atmosphere was electric I cannot wait to...
hbarnety425 . 2022-12-27
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The service for food today was terrible - waited over an hour for our order of curried mutton, burger and chicken wings before walking out, still hungry, after many excuses and seeing food delivered to others, even though we were the first to order. Some...
Russell B . 2022-10-08
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Felt welcome as soon as we walked in, with a lovely greeting from the staff. There's a lovely atmosphere in this place. The cocktails were delicious and really good value. Thank you RVT!
Billie_Whizz_20 . 2021-12-13
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Called in for a quick drink on way to Utilia Arena, staff really friendly. Locals chatty. Right in the heart of the jewellery quarter. Very old quaint building, bit draughty so dress accordingly. Lovely warm cider which was very good. Great service by lads behind...
KimFx . 2021-12-09
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This is a lovely pub in the heart of the Jewellery Quarter. The staff were welcoming and the pub has a lot of charm
alig3612021 . 2021-11-20
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Hired the private function room for a special celebration and had a fantastic night. Highly recommend using their private functions function room - perfect size and staff were great 👍
Carly J . 2021-11-16
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If you are looking for a good local in the heart of Birminghams Jewellery Quarter then look no further. Keen, attentive and friendly staff make you feel welcome. The atmosphere is pleasant and it is never too busy. Special shout out to Heather who is...
MarkAR66 . 2021-10-29
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I hired the function room at the rose villa tavern for my 30th birthday, and it was absolutely spot on. The space was ideal, staff were great - very friendly and helpful. Communication from the start was very good and the whole process was pain...
jamesconnick1 . 2021-10-26
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Really lovely friendly staff and amazing cocktails 🍹 the staff are so lovely and attentive can’t wait to come back. The cocktails are strong and tasty 😋
rebeka o . 2021-10-16
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Great pub fantastic staff would highly recommend popping in here for a drink as warm welcoming pub great atmosphere
tracylW6584YB . 2021-07-31
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Located in the centre of the jewellery quarter which is just a short walk from the city centre, the Rose Villa is a must visit. An old Victorian pub which a great interior including a snug with a modern vibe. Varied menu and would highly...
pac502 . 2020-10-11
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Walking around the Jewellery Quarter pub hopping my twin brother Stephen and I chanced upon The Rose Villa Tavern and what a great find. Housed in a wonderful building, multi roomed, an island style serving bar dominates the main room, great decor and furnishings, stained...
293neilk . 2020-10-01
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Ya sea que esté en JQ por bebidas o comida de pub, Rose Villa debería estar en su lista.Situado justo al lado del famoso reloj se encuentra una joya de la arquitectura victoriana que es el R V. T., un popular y acogedor abrevadero que también sirve algo de comida de pub.Recomiendo la hamburguesa casera de ternera - malditamente encantador.
Dean W . 2020-09-27
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Había estado aquí para comer y beber, el tipo grande con el pelo corto y gafas se acercó a nosotros y dijo que estaría con nosotros en un minuto y que si podíamos soportarlo. Luego vino a nosotros, pedimos pedir bebidas y dijo que las cajas estaban cerradas a las 21:25. Le dijimos que estábamos esperando a que viniera para que pudiéramos pedir bebidas, pero dijo que no nos podían servir. Qué lástima, he venido aquí durante años. También anunciaban desierto, cuando preguntamos por el desierto nos dijeron que no tenían ninguno. Muy basico. ¡Venga! ! ???
930lid . 2020-09-26
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visitado a principios de este mes. Tim fue fantástico desde el momento en que llegamos hasta el momento en que nos fuimos.El pub se veía encantador. Claramente bien cuidado y bien dirigido.El nuevo menú ofrecía mucha variedad y variedad de comida excelente. 100% recomendado y volveremos muy pronto.
Alex B . 2020-09-22
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La Taberna Rosa Villa es un pub fantástico en el barrio de las joyas de Birmingham que se encuentra en un fantástico edificio victoriano catalogado de grado II. Con un interior soberbio que tiene baldosas de pared a piso y ventanas de vidrio grabado y candelabros de asta y muchos otros accesorios y características interesantes en todo este increíble interior de pubs. Un pub excelente con una gran variedad de cervezas artesanales y de barril y un menú de cócteles excelente. Este es un pub que, en mi opinión, es imprescindible en el barrio de las joyas. Después de visitar algunos pubs y bares excelentes en esta área, fuimos a este pub después de que dimos nuestros detalles de seguimiento y rastreo.Un pub excelente con un excelente personal que fue amable y tomó nuestro pedido de unos vasos de sidra de frutas de la cervecería Strongebow Se sirvió una sidra excelente Frío y a buen precio. Este es un pub excelente y realmente debería haber tomado una cerveza de barril pero como era un día caluroso optamos por la sidra que fue realmente refrescante. Un gran pub que recomendamos visitar si alguna vez estás en el barrio de las joyas. Es muy fácil llegar desde la parada de autobús Clock. Está ubicada en Warstone Lane. (Esta es mi primera reseña de la Taberna Rosa Villa).Horario de apertura.Lunes - Jueves - 12. 00-23. 00.Viernes - 12. 00-01. 00.Sábado - 11. 00-01. 00.Domingo - 12. 00-23. 00.Las horas pueden diferir de las anteriores.
StephenKelly88 . 2020-09-16
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visitamos hoy después de un año más o menos lejos de la Rose Villa. Las cosas han cambiado. . . . el menú en su mayoría es diferente al menú de hamburguesas y alitas de antes. El servicio fue muy amable y el personal detrás de la barra fue servicial y muy atento. Esta fue una buena noticia ya que este lugar necesita algo de personalidad. Es un pub grande y siempre solía estar muy ocupado, espero que vuelva a eso.Uno del personal del bar, Hope, fue muy servicial y nos hizo sentir como si deberíamos volver. Fue bueno verlo. Sería bueno que en algún momento pudieras volver al menú anterior. :)
Katie Y . 2020-08-31
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We had a a great night at the RVT Our waitress was Hope and she made our visit Will be returning purely on the service
999hayleyj . 2020-08-28
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Cogió un anillo y le apeteció un sándwich. Entré y vi los códigos QR en cada mesa para que la aplicación los ordenara. ¿Se tomó el tiempo de registrarse y no pudo hacerlo funcionar? !Así que fui al bar para hacer un pedido, la chica que nos atendió parecía estar mirándonos como si tuviera 2 cabezas, también nos dijo "oh, sí, la aplicación aún no está activa", finalmente tomó el pedido, sirvió las bebidas y se fue tomar mi dinero y decir "oh, lo siento, olvidé que no hacemos comida entre las 3 y las 5"? ? ?¡Estás en el barrio de las joyas justo al lado de Brum! ! ¿Por qué tener los códigos QR sobre la mesa, cuando la aplicación no funciona y no estás comiendo? !Además, cuando salimos, una mesa tenía una porción de totopos con queso en su mesa.
Vorney . 2020-08-28
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Really surprised how much we all loved it here , on a weekend away 7 of us and came across this place , atmosphere was spot on , beers and staff great , pity we found it on our last night
hoddy63 . 2020-08-23
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Popped into the pub by chance whilst shopping in the Jewellery Quarter, had a really nice lunch, the staff were so friendly and nothing was too much trouble, all covid hygiene rules were applied but it didn't impact us at all.
S3857WCians . 2020-08-15
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I visited as I had heard the pub is dog friendly. My Maltese X was very happy to be welcomed into the pub. He was even given a cup full of gravy biscuits. Food was great to.
Roxanneeee . 2020-03-01
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We were very hungry and we just wanted to eat some chicken wings and drink some beer. We ordered a big portion of chicken wings (16 pieces), two small size fried potatoes and some nachos for 2 people. Based on previous experiences we expected that we were able to eat all of them, but chicken wings aren’t as small as in other restaurants. We stayed more than 2 hours in there and we left the Rose Villa Tavern absolutely satisfied (and on a full of stomach).
gabriellaszoke . 2020-02-21
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Went here with a group of friends after a tour of Key Hill and Warstone cemeteries and was pleasantly surprised. I was expecting a youngster hang out but found it suitable for all ages. There is a limited amount of choices on offer but all were satisfied with the quality although the chips were a little salty. Would I go again yes.
181alunw . 2020-02-08
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Nice pub. I don't know if they serve food as it was late evening. Helpful barman. Had difficulty getting in, as there's a number of doors but only one open. Very quiet on a Wednesday night.
Seamus O . 2020-01-25
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Cibo normale per essere in Inghilterra, nulla di eccezionale e soliti prezzi "alti" per un panino e delle patatine. Inoltre servizio al tavolo deludente ( niente sorrisi, niente richiesta di bevande...cosa alquanto assurda in un pub/taverna). Direi ci sia di meglio.
444mauram . 2020-01-16
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Was greeted pleasantly by the bar staff for a visit over the holiday period. They have a superb selection of gin - many of which I tried today. Got a good recommendation from Kane to try the deaths door gin and tonic - was really nice and well made. Would definitely come again.
beneminn . 2019-12-30
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Came in on a Monday just before the new year, fantastic staff (especially angie and Kane) had a really good evening, can’t wait to visit again!
michaeldF8205TN . 2019-12-30
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Popped in while passing and got a lovely sub and a pint. This place is beautiful. Stained glass and beautiful tiles.
NinjaGirl22 . 2019-12-30
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It was amazing! Great place, very friendly staff! I had an amazing time here and I would recommend this place!
gottreichhorv_the . 2019-12-30
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Fantastic pub with a great range of beers and spirits. It has been a will be a local for years! Bevs!
lindaagrant . 2019-12-30
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Had a great time , all the team were very knowledgeable and were incredibly helpful. Would defiantly return
Snook1776 . 2019-12-23
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We came to visit Birmingham for the first time, it was nice to find this place to sit down in the warm and have a drink after exploring Jewellery Quarter. Bartenders were very friendly and polite too :)
162zydres . 2019-12-20
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Where to start, everything is sticky tables, bar and toilets the place needs a good clean. Then the food it’s the worst such poor quality and taste awful. Would stay away from this place. No wonder is got a zero on EHO dirty dirty place.
Barry213 . 2019-12-19
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Really great evening with a few friends for a Christmas Party. Beautiful venue and great staff (the blonde lady was awesome, I didn’t catch her name tho). Great location and overall nice vibe.
courtneyweldon16 . 2019-12-19
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What a better way to feel the Christmas spirit than a walk around the Jewellery quarter and stopping at this lovely pub just as the twilight was reflecting through the stained glass windows. The atmosphere really makes you feel like Christmas came early.
Penelople . 2019-12-18
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great staff , lovely food , and the manager was so friendly .. we hade a great time with superb atmosphere would defo recomend this venue
42timmys . 2019-12-17
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A wonderful place to visit. My partner and I enjoyed a lovely evening with with our dog in this quintessentially Georgian building. The burgers we ordered arrived quickly and were delicious. The bar staff were very friendly, professional and did a great job of accomodating us despite how busy it was. All in all, outstanding service coupled with a great atmosphere will definitely ensure we'll be visiting again. Top marks from me, my partner & Benji.
jawebley . 2019-12-17
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Not only the venue is incredibly beautiful reminding me of a church, it's also filled with extremely professional and friendly staff who never had an issue with my requests nor my tipsy personality! The food was lovely and served promptly!
rafpato . 2019-12-17
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I went back to this awful place for a second time. Just as bad as before I’m not surprised it has a 0 EHO score. Never again.
NkDbrook . 2019-12-15
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A place with real character and good choice of beer, In lively Jewellery quarter which is walkable from city centre or get the tram from Grand Central to Jewellery Quarter.
Pete T . 2019-12-07
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Cenamos aquí el fin de semana pasado con la familia después de un día de compras por el Jewellery Quarter, ¡muy agradable!
SuperJamesJ . 2019-12-06
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Recientemente contratamos la sala de actos de arriba en el Jewellery Quarter para nuestra fiesta de Navidad y fue genial, el personal fue muy servicial, DJ organizó un gran espectáculo y la noche fue inolvidable, ¡aunque hubo algunos dolores de cabeza esta mañana!
BigReviewer87 . 2019-12-06
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beautiful ornate interesting place, friendly staff, great choice of drinks, really relaxed vibe xxxxx
whitehouse121 . 2019-11-25
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Since reopening last month, the RV is cleaner and no longer has bad smells. All new staff but they seem indifferent, distracted and slow. Shame this place cant get it all together at once!
Sicnarfer . 2019-11-13
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Por mucho que nos encante venir aquí, la criada del bar fue súper grosero. sentía que no nos quería aquí. Ojos que no vi en el menú. Dinero bien gastado ?
Geeta G . 2019-10-30
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Cocaine residue in the mens toilets. Sat down to eat and there was mice droppings on the floor. Refused to eat the food and left. Avoid this place like the plague. Staff were rude and didnt want to know about our complaints. I will never visit this place again....
Mozza181210 . 2019-10-14
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Have regularly visited RVT when been in Jewellery Quarter and noticed a deterioration in service. Menu reduced, real ales limited. But won't be returning after last visit.
Mike H . 2019-10-13
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Have been coming here for years and noticed a deterioration in service and atmosphere. Nearly an hour wait for average food. Staff did apologise and offer free drinks but my experience had already been ruined. Won't be recommending or visiting again
600maxineh . 2019-10-13
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I see the Rose Villa has been closed due to mice infestation. I go there several times a month. I suppose this can happen to any pub or restaurant, so I hope they take it as a wake up call, and that they get the problem sorted and open it back up ASAP!
Sicnarfer . 2019-10-05
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I will never return to this place. Used to be really good but no money being spent and food is awful. Beers taste off and mice literally run around the place. Toilets have feces on the floor and whole pub smells of sewage.
jsmith989898 . 2019-10-05
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I’m a local , the place is run down and smells like a subway toilet .... mice running everywhere. The cellar keeps flooding and toilets back up and over flow with human waste . The owner won’t spend any money to repair the underground pipes that have collapsed?? Fact !! It’s a decent beautiful bar , alas needs sorting with a good manager who cares about the custom and staff . I have photos of mice in the bar and and floating human waste on the floor in toilets , only last week . Mid September 2019 . Shocking , I wish ide phone environment health myself .It’s been done now and closed . How can the owner have so much disrespect for the public who pay good money ??? He had no interest in the industry, just a money man .
Sunshine113371 . 2019-10-03
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Myself and my partner came here for food and drink after a day of shopping. MASSIVE mistake! We sat waiting for food and ended up heaving to the smell of sewage! We finally got our food AFTER waiting forever for it to look down and find MICE running around!!! I have never been so disgusted to go into a food place like I was at the Rose Villa! We was thinking about booking a 65th after all the good reviews I’d read previously but I won’t be returning never mind spending my hard earned money in a dive like this! When I say it was the worst pub I’ve ever been too, I’m not joking! If I could give it minus stars I would!! Even one star is too good!!!
TammyMoz . 2019-09-30
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Cocaine residue in the mens toilets. Sat down to eat and there was mice droppings on the floor. Refused to eat the food and left. Avoid this place like the plague. Staff were rude and didnt want to know about our complaints. I will never visit this place again....
Mozza181210 . 2019-09-30
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Lovely bar nice location and incredibly helpful staff. Prices are ok but a bit steep.
Lildave C . 2019-09-09
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I enquired about private function room twice and they said room was free and took the booking.
lesley F . 2019-08-27
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Held a suprise 30th birthday party for a family member and it did not disappoint. Venue was lovely and spacious. Bar staff very very friendly and polite. Everyone including the birthday girl had a wonderful night and will most certainly be using this function room again. One happy customer and an even happier birthday girl.
James2240 . 2019-08-26
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I came to eat lunch at this place, and first impressions were great! Lovely old decor, it’s makes you feel really relaxed. Looking forward to enjoying a nice meal as I was very hungry. The menu sounded great!! I ordered the ‘Crispy Taco Salad’ which was £7.00, alongside this I ordered the Halloumi with it. The Add on cheese was amazing! When I received the salad it looked okay. Whereas I was very disappointed when I came to eat it. My lunch was ruined because the rocket wasn’t even washed. It was thrown on the plate with no real care! The worst part about it was the canned sweet corn! I’m not what you call a fussy eater whereas, after receiving this it was different. They also made a mistake with the order, after someone misheard one of the dishes. Can’t wait for my homemade dinner at home. I think this place is more for drinking as a family or as a couple.
hannahquill2018 . 2019-08-16
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46 Opinions
Dont bother with this place. Customer service is rubbish!! We waited half an hour for 3 meals and milkshakes. After half an hour they finally called my number but without actually checking they gave my food to another customer! When the server realised her mistake, she brought the food tray back up and tried to pass it to me like nothing had happened. They wanted me to take food that someone else could have touched without replacing so I refused and asked for a refund. When I complained to customer service, they told me that a replacement was offered to me. NO it was not- the server assured me food wasnt touched and wanted me to take that one. Milkshakes had been drunk by other customers too whom then realised it was the wrong order. Same thing happened to someone else I know. So clearly this is a common problem at archies. Customer service is absolutely rubbish and the wait for food is not worth it. I wouldnt even bother visiting.
9 Opinions
I tried to place an order at the till with a visa card and was refused. I was told to use one of the electronic ordering stations. I was advised it was franchise policy. ...even though there was card machines at the till. I don't like using electronic kiosks so left and took my business elsewhere. Wont be going back.
1145 Opinions
I was regular customer on KFC Birmingham - Martineau Place and used to be really enjoyed when I was there. Unfortunately from few month ago, the quality of food is decreased and on my last visit on 5th October it was very rude security guy which he didn't allow my wife use toilet when we arrived and he sent my wife down satires because before want to order we were going to used toilet.... he said general toilet should use downstairs..... when I ask him about his manner , he told me this toilet in this floor is customer toilet if you dont want go out oo go to counter ...... I complain to manager but, she just said, I have word with him ..... I am wonder how this kind of business can hire very rude person that don't care about business and don't know how to have to talk with customer and just don't care ....... if you need some respect as customer, just avoid to go there and never recommend this place .....
289 Opinions
We ordered a meal for our family, for home delivery from Rooster king It was extremely disappointing everything was cold and undercooked! The pizzas was burned and cold, the fries also cold and for a large fries the carton wasn’t even half full! The Chicken burger was soggy and pink, and under cooked inside. The order was wrong they didn’t add on extras we had paid for either. We phoned them up to tell them how a whole order was cold no offer of a refund just we can send out more chips no thank you! It all went in the bin wasn’t edible please avoid this takeaway cost us £48 total waste of money!