Archie's - Birmingham in Birmingham

Has Archie's delivered whilst staying, in Birmingham only for it too arrive with the fries, and burgers to have Bueno/biscoff shake all over them. The fries were inedible. Maybe choose a delivery service not on push bike

Chips were cold. The rest of the food was fab. Would go again

The smash burger is sweet and the price is reasonable

I’m not really a burger person but for some strange reason had a random craving for one. So after some research decided to try Archie’s. I opted for the Sweet Alabama burger which has two patties, maple syrup glazed Turkey rashers, cheese and some type of special sauce. It was overall quite tender and flavorful. The beef patties had a tiny bit of gristle in them but this seems to be a universal issue with smash burgers. Final verdict: apart from this place not being cheap, I doubt burger fans will have much to complain about here.

Aside from the screw face lady at counter. The burger was delicious. A little pricy but worth it.

I’m sure it’s nice in store but refrain from ordering on Uber eats as only bikes can get to here and won’t travel far to deliver. Food was frozen on arrival.

Archie’s hates pedestrians. Nothing is more important than their deliveries. Nowhere is worth getting run over by a tram for

Deesha was polite and also recommended the Siracha sauce which was lovely. Fast service and the food was lovely as per usual.

Was in Birmingham looking for a place to have a quick lunch and came across Archie's. Great surprise, with a great selection of menu items. I ordered one of their special burgers 🍔, which I really enjoyed. Tasty, juicy and well cooked. Same price range as McDonald's, however much more bang for your buck with the quality of their burgers. Highly recommended if passing by looking for a filling bite to eat.

Lovely place great food went for the deluxe chicken burger and beef burger and tater tots was great cooked perfect the lotus biscoff milkshake was 10/10 probably one off the best we have had absolutely Lush just the price off stuff is abit expensive I can’t lie and you have to pay for sauces just the atmosphere was dead 💀 better off taking the food with You apart from that amazing experience.

Their Shakes and Waffles are good. Servers were not that good, I ordered coke and I got flat coke.

Deesha and Fatimah very friendly and good was really good. Will definitely be back

Deesha at Archie’s is truly a standout! Her friendly demeanor and exceptional customer service make every visit enjoyable. She is always attentive, ensuring that all customers feel welcomed and valued. It’s clear she takes pride in her work, and her dedication really shines through. I highly recommend stopping by and experiencing her fantastic service for yourself! Thank you

The server deesha was really helpful food was lovely but took a while to arrive

Deesha was really friendly and kind server. When we asked about options and recommendations she was polite and friendly. The food was nice and hot. And we isn't have to wait long. I preferred the chicken over the beef burger.

We like the shakes too much and fries

Nav & fatimah best service ever good food and fast we got looked after good

staff are always very friendly and food is consistently good :)

Fantastic place to eat. Great service and overall vibe

Visited around 11pm after a concert at O2, the staff were amazing, friendly and couldn't be more helpful. The burgers were the best we've ever had, and the topped fries fab! We had a snowflake waffle to takeaway back to our hotel, and they even gave us cutlery as we wouldn't of had that in our room, wow the waffle was absolutely delicious and the whipped ice-cream so tasty! The music was great inside and just the right volume too! Would definitely recommend a visit, we will absolutely be returning on our next visit to Birmingham!

Came in today for the first time had a great experience from the server Fatimah. Was a pleasure and the music in so it’s is great

Amazing burgers every time, so fresh. Great service too, thank you Deesha!

Excellent food, great customer service and lovely experience. Food was fresh, hot and quickly served

food good as always, came from london waited more then 25 min for just shake and waffle only 1 staff in front desk all time, disappointed

Hi Good restaurant except one of there staff I think Fatima so weird

Aiman was serving us at the counter and he was amazing in helping us with what to order as a new customer would recommend!

Ordered a Bollywood milkshake service was very very slow. Was running late for train had to wait 15 mins for a milkshake. Ridiculous. Server lady took a lot of time very rude

Bad experience, The service was very very bad , i waited for 1 hour to get my order and the food was cold and not fresh.

Thank you for helping me with my order The staff were the bessst

Fatma is good worker and I love to go to eat there because I feel like home

Great service from Fatimah and Nav

Overpriced breakfast and tiny portions. Really cold inside too.

Im a regular here, fatimah is so kind and welcoming

Nav and Fatimah gave us great service!!!

Wonderful service and atmosphere

Fantastic service from Nav and Fatimah! Banging tunes on too! 100% recommend!

Fatimah and Nav are so friendly made mt experience great

Had a bad stomach for past 2 days after eating here, same with my 3 mates who ate here, the food did taste alright not as good as the manchester branches, the tables were very dirty not a single clean table available, the toilets was very discusting, there seems to be a lack of cleaning in this place, after getting bad stomach after eating here i wouldn't be surprised if the kitchen is dirty too, sort it out before you end up killing someone, the staff were friendly but yeah hire someone cleaning full time, and check your kitchen health is good as 4 healthy adults males shouldnt fall ill after eating some burgers here

When i write a review, it means that customer services was on point. NAV was professional and served me with a smile , he made sure to fulfil my needs. Keep up the hard work Pal

Both Nav and Fatima greeted me and my friends with great hospitality. They assured we made the perfect order to our taste. Thank you for such a great first experience

Nav and Fatima are amazing 🤩 great service great food would highly recommend coming back

Nav customer service was great and of high standard

Absolutely amazing service NAV gave the greatest service possible and was very helpful

Nav was respectful and made coming to Archie’s a lovely experience

Amazing food customer service from Nav was amazing made me feel like i was at home

Lovely service. Nav was really cooperative. The food was lovely. Will come back again.

Excellent food and atmosphere! Our Server Nav, had great vibes and was extremely polite.First time trying Archie’s and would definitely come back.

Friendly service from Nav and food was fresh and tasty

The food was amazing, I ordered the superstar burgers it was delicious really recommend. Great service from Nav nice and friendly.

Food was excellent and server nav was very nice

nav was hopefull the food was nice

I was served by Nav who made the experience so pleasant! So friendly and helpful

Nav and Fatima were really welcoming, warm smiles and hospitality was 10/10!

Fatima and nav we amazing and the service was really good

Came to Archie's and had their Good burger so tasty. Thanks Nav and Fatimah for great service

Nav was lovely as a server. Food was delish

Nav & fatimah served me and it was great experience and they are very friendly

The food and service were fantastic,thanks to Nav and Fatimah for there help

Fatimah and nav were serving me

Nav and Fatimah were very helpful abd kind. They honestly deserve all the best

I visited Archie’s and had an amazing experience! The food was delicious, and the customer service was top-notch. The staff were friendly and attentive, making it a great place to dine. Highly recommend!

I loved the food at Archie’s! The Nashville burger 😍🤌. Thanks Nav for the good food!

The food at Archies is really nice, I had an LA Burger and curly fries 10/10. Nav was also very informative about the various burger types, helping me to decide which one I liked best.

The burgers are definitely the star of the show here! Recommend any of the smashed burgers. Nav served us and helped us make our choices with good recommendations dependant on our tastes.

Food was excellent nd service was amazing love to back and highly recommended

Nav gave me top tier service, made my experience completely impeccable. This has made my evening. Could not recommend this place enough. Absolute must eat venue.

Amazing food and amazing service by Nav (>.<)

Served by Nav who was lovely and really helpful! Food was great! Sat downstairs and atmosphere was fine until some teenagers came in and started being loud, fighting and throwing things at each other. Would still return for great food and service and take away next time

Quiet, chilled atmosphere. Friendly staff. Such average food, in fact a total rip off. The shakes are nothing special, the peri curly fries is basically salt, the wings weren't very good and my Route 66 burger was just so underwhelming. The Chicken Deluxe was actually great though so definitely order that. But again, this place is a rip off and mediocre.

The smash burger is delicious, I recommend it to you

We recently opted for burgers and fries at Archie's in Birmingham, and the experience was profoundly disappointing. Upon arrival, the atmosphere was uninviting, with garish decor that did little to create a comfortable dining environment. The service was abysmal; despite the restaurant not being particularly busy, we waited nearly 45 minutes for a simple order of three burgers and fries. When the food finally arrived, it was lukewarm and unappetising, suggesting it had been sitting out before being served. The burgers lacked flavor and were poorly assembled, while the fries were soggy and under-seasoned. Given the premium pricing, I expected a much higher quality meal. We would have been better off going to McDonald's or Timi Hortons around the corner. Overall, the combination of dreadful service, subpar food, and an unpleasant atmosphere made for an experience I would not wish to repeat. I cannot recommend Archie's to anyone seeking an enjoyable dining outing in Birmingham. So, I suggest you give it a wide berth. If you're keen on a American style burger, try Fat Burger on the high street.

Food is mid. Sometimes the beef burgers are a bit greasy. I prefer having it at the restaurant than a delivery as it always arrives SO COLD.

The atmosphere was great and the food was tasty. Nav who was behind the counter was helpful in helping me to choose a burger. 10/10 customer service.

Nav was really helpful and kind, helping us out with decisions in terms of picking out food.

Nav was very kind and helpful to us, his service is ten ten

The food was burnt and dry. Smothered with sauce to disguise the fact that it had been overcooked. Surprisingly, i couldn't be bothered to complain! I wrapped the food up and dumped it! Youngsters behind the counter chatted to themselves while customers were waiting. Customer service training wouldn't go amiss! The decor is bright & cheerful, Barbie pink to be precise! 😏 conveniently near the train station. However, food is very disappointing 😞

Fatima was amazing thanks for the great food xx

Great service from Fatimah and Arslan came and they were closed and they still served me

Came here for the first time and got the Nashville, service was quick and staff were so welcoming. Thank you Fatima and Joe

Fantastic food and service from Fatimah

Great food from Arslan and brilliant service from Fatimah

Got a good burger, was all freshly made. Served by Fatimah very friendly

Really good food, great service too

Probably the best smash burgers in town! The service is great, and Fatimah at the counter was polite and courteous.

Fatimah was great and she served me fast and was very polite and helpful

I tried LA Burger and lil star Burger along with curly fries. It was all freshly made and tasted heavenly. Its my 3rd time ordering from same place. Highly recommended.

Ate from Archie's many times, from different branches Ordered several chicken deluxe burgers ans a superstar burger, also fies and curly fries Chicken burgers tasted lovely but for me like always it's all about the superstar burger. The smashed beef patties just literally melt in your mouth. 👌💯🔥🔥🔥 Ain't a fan of the normal fries but the curly ones are tasty Can get abit on the pricier side as have to buy everything individually to make it as a meal if you feeling that Lastly customer service isn't the best, in nearly every branch I been too, also here take forever to make your order

You are Amazing Hanjiiii!!!! ❤️🌪️❤️ Best food and best service 🥰

I came on my vacation and saw this place super top the atmosphere the attention the food everything Pink

Service was fantastic especially from Fatimah

Favourite restaurant Best burgers! Fatimah was so lovely

Amazing service and food!! Especially from Fatimah.

Absolutely disgusting service took over 45 minutes for our order to.arrive..when given them food was cold ..the staff seemed not interested in giving any good service,felt like they was just going through the motions ..food quality wasn't all.good either ..please don't waste your money

Absolutely vile food! Got the nashville chicken burger and it might have been the worst thing I have ever had. It had no flavour and it was so dry. You could tell the oil was not taken care of. Would not recommend at all. Waste of time and money🤮

Chicken tenders.. so so tender! I like to come with children as they like the food too! Sometimes wait time is longer but at least food is fresh :)

Served by Fatima , wonderful service

Had a terrible experience with a staff member, she rudely spoke to me and it was very unprofessional, she told guest she would charge them for using the bathroom. Very rude ruined the experience. Staff member had black box braids, and a Jamaican accent. Will not be returning !

I recently visited Archie’s and had an incredibly disappointing experience. I had been looking forward to treating myself to an Oreo milkshake, but from the moment I walked in, things went downhill. The staff member behind the counter, a Black woman, seemed disinterested and almost dismissive. I tried to be friendly, but her response was cold and unwelcoming. It didn’t feel like I was being treated as a customer, more like an inconvenience. I ordered a classic Oreo milkshake, and when it arrived, I quickly realized it was not what I had asked for. Instead of the Oreo milkshake I was expecting, I received a plain vanilla milkshake with no Oreos at all. I thought, “Okay, mistakes happen,” and politely pointed it out to her, hoping for a quick fix. Unfortunately, she didn’t seem apologetic or interested in making things right. Instead, she sighed loudly, rolled her eyes, and took the milkshake back as if it was a bother to correct the mistake. When she finally returned with the right milkshake, it was clear she was doing the bare minimum, and there was no apology or effort to make me feel valued as a customer. Her attitude remained just as unfriendly as before, and I couldn’t help but feel that I was more of a hassle to her than a paying customer. I’ve been to other Archie’s locations before and always had a pleasant experience, so it was especially disappointing to have such a negative interaction at this one. The Oreo milkshake itself was fine, but the rude service completely ruined the experience. At no point did I feel welcomed, respected, or appreciated. It’s a shame because I was really looking forward to enjoying my treat, but the poor customer service left a bad taste in my mouth—far worse than the milkshake itself. Given how I was treated, I won’t be returning to this location, and I’d hesitate to recommend it to others. If you’re looking for good service and a pleasant experience, this is definitely not the place.

The first time I came here was on the Saturday afternoon of Black Friday weekend. After ordering, it took over an hour to get my food. It was pretty tasty, but seriously, for a fast-food place, that’s way too long. Today is my second time here. The place was nearly empty, and it was close to midnight. I ordered a burger, and it still took almost 30 minutes? The finished burger was just sitting on the rack forever, and no one bothered to pack it. Honestly, if anyone wants to come here, that’s on them. One star, and even that feels generous.

Do not order a milkshake it takes an age to be ordered as extremely understaffed or deficiently staffed.