McDonald's Yenton in Birmingham

It's discusting that you can sell me food for £75 and miss out my children's meals. How am I supposed to fix this when this gets delivered?!?! I am appalled. You shouldn't be allowed to do business

You forgot to give us the cappuccino 🙁🙁🙁🙁🙁🙁🙁👍🏻🙁🙁🙁🙁🙁🙁🙁🙁

Order come I ordered x2 burger meals and they send me only the drinks

Haven,t ordered for a long time hopeing they would get better. haven,t No dips when asked for them.Delivery called to say outside.A joke was 7 doors down,Had to go and fetch it. Won,t be ordering again

Spent £21! And didn’t receive my large fries didn’t receive any sauces and didn’t receive any straws how was my son and I meant to drink our milkshakes?! Shocking!

Food was late driver couldnt find my address food was cold i asked for ketchup which i didnt get but got sweet curry sauce instead, i had to put the food in the air fryer.

They didnt even give me my order they gave my drink and didnt give the rest of my meal they said they cannt do anything about and the girl on the phone was so rude to me never eating here AGAIN!!!

hash brows were cold.. Milkshakes we're replaced with an alternative of cola/Pepsi without contact to ask wether we wanted that or not as an alternative, pancakes were also cold and hard.

Usually order from college road and its awful, wrong food, missing food etc but ordered front the yenton and cant fault it, everything came warm and as ordered

Didn’t receive my food which I ordered I got an happy meal instead and when I complained the response from the restaurant was I gave the correct order number which I was given so the food was delivered my issue is I did not receive the food I ordered.

Ordered a shamrock shake but when delivered had a note saying no milkshake!

food was crushed and missing sauce

Didn't give me any dips and got my order wrong with my drinks. Gave me a small coke and a mint milkshake? Neither of those were on any order

Delivery driver had spilled drinks in transit so when he handed me the bag with the drinks in the bottom of the bag fell out and the drinks spilled all over my hallway floor

ordered at 5. got food at 7:20. delivery driver was very kind but the waiting time of the restaurant is horrible, the estimated time kept going from 20 minutes to 40 minutes and even an hour.

Shocking I have picture of Big Mac plain I didn’t ask for it plain food was cold

Didn’t receive BBQ Dip, sweet & sour Dip and ketchup with my order

delivered drinks forgot food went back got it and delivered it cold!

Ordered £17 worth of food, only recieved a fruit shoot. Absolutely shocking that i have not been refunded

My food was cold and wrong order

food cold and I asked for toy not book and got book

Food was cold and cola was flat .

Actually remembered the straws for the milkshakes this time round.

cold ice cream and hot coffee - what else can you ask for 😁👍

Food was cold, drowned in sauce, awful

Consistently bad vs other McDonald. Chips usually cold and burger not as good as other McDs

Small restaurant but fantastic. We came here before 7 am on Sunday. It is open at 6 which is very important for us. All stuff was very friendly and nice. Washroom was tidy and warm tap water which is not so common. I ordered meal deal with coffee and I felt like everything was preperd for me becouse it was my first time when I didnt have to ask for extra milk or sugar. Inside restaurant was only me and another customer but I felt there like at home. Very cozy place, well organised and on the checkboard you can find some local events. Thank you Mcdonalds

hiw hard is it to get an order correct missed out my chicken nuggets for my son

Poorest service rendered, had my ordered fries scattered all over a tray and not in the pack and when I drew the attention of attendant, his attitude towards correcting his mistakes were appalling. Ordered milkshakes, was served without a straw and the attendants were not customer focused or friendly. Worst experience so far

Did not receive the order. 0 stars!

Double Quarter Pounder burger missing as part of the Deluxe Duo Deal.

Half my order was incorrect and it turned up freezing cold. Absolutely shocking again.

Kept the delivery guy waiting 10 mins. Order was stone cold. 4 portions of fries missing. No straw. About what you expect.

only half my order arrived.no fries & no straw for the milk shake

How do you manage to forget to put in the meat part of the breakfast wraps?

rubbish. you sent the wrong order

Second time in a row where my food is cold and half missing how can you get it so so wrong and ruin most ppls date night

Bad quality. Some items missing, food was cold and dry. It just feels like the staff doesn't care about providing the best quality possible.

Drinks didn’t come , fries missing and 20 nuggets missing

food was cold and had been prepared long before the courier arrived

Experiencia decepcionante en general. El sitio se sentía dudoso. Personal en el camino - a través sonó bastante amable. Tomó un tiempo para recibir nuestra comida, que era una orden bastante simple. ¡Definitivamente no es comida rápida! Las papas fritas estaban tibias y no calientes, lo que sugiere que se habían dejado de lado durante algún tiempo antes de ser servidas, por lo que claramente no eran frescas. McFlurries se han ido cuesta abajo - tamaños de porción más pequeños para precios más altos, y con mucho menos coberturas! Las bebidas eran decentes. ¡El precio de la caja de acciones de queso era ridículo! No estoy contento con las etiquetas de precio en general, caro para lo que obtiene y golpea y se pierde con calidad.

Always miss an item every time. Won’t be ordering food again from here. Absolute joke. Every time this happens

My drink had fallen out all in the bag

On the run so... Same old greasy burger of transformed food.

If I could give a 0 I would. Had a big order delivered and only received drinks. I've had this 4 times now, so I guess the staff are incompetent.

Had very bad experience at this mc Donald's, drive through staff very rude. I can't understand how you can over cook food when it's all on a timer. Fish was dry and black. Won't be coming here again

fries & apple pies we're cold.

My food has not arrived and it says delivered. The staff downstairs on reception have not let anybody in and there is cctv! No one has been to even attempt delivery. This was mine and my daughters breakfast and i am currently pregnant. I am furious.

bruh i didnr even get the order what the freak

They delivery driver was rude and very disrespectful

The nuggets are burnt to a crisp, and didn’t receive a whole order not happy at all food freezing most of its gone in the bin

Other then 1/2 my food being cold and my drink not tasting like it should it was good but now I have been put off Fanta as that didn’t taste at all of Fanta and have had to bin it as it tastes like I was drinking fizz

Honestly I feel like all fast food chain quality is just gone down the drain.

Rediculous. Had so many missing/wrong orders from the yenton McDonald’s, got 2 bags of drinks and no food! Rediculous!

Food stone cold as though it had been prepared in advance of couriers arrival at store. This seems to be an ongoing issue. Awful.

Very busy and waited ages for food. Table service wasn't an option, despite the table markers being available. Staff not overly friendly. The highchairs were very faded and that didn't leave a good impression. My daughter ordered a toy with her Happy Meal and got a small cardboard box filled with paper activities - absolute garbage. Not the best experience, but I was glad the Big Tasties were back. They need to be on the menu all the time. - Thursday 24th March 2023.

Order arrived stone cold and late; delivery driver didn't leave for 10 mins after picking up the order. Philly cheese stack had no cheese slices on it, and raspberry pie said it should have been discarded at 4:50pm.. food came at 7:15pm. Awful

This McD has provided a good level of both food and swift service, I opted to use cash on this occassion which was dealt with nicely and with little hasstle, all alterations on food purchased here was adhered to, and the quality was as one would expect from McD. A nice spot to spend some time and grab a bite to eat, definitely worth checking out, as much as any other McD. Friendly staff, decent atmosphere, with good, honest people and speedy service.

The time was early just the fries wasn’t hot but over all the rest of food was ok

quarter pounder was missing, food had spilled all over bag, food was cold, driver was rude and didn't have an insulated bag.

Driver took longer root, foot arrived cold.

Always miss something off the order staff need to double check orders

Courier very polite and friendly.

Payed for extra cheese which I didn’t get. Asked for extra pickle and didn’t get them and didn’t receive any sauces

Forgot all the sauces again as usual and forgot some parts of the order

The fries had clearly been cooked several hours before. Inedible.

Food was cold, happy meal boxes not closed and no sauces as requested.

Great delivery person. missing items.

Food still warm when arrived driver very polite

Constantly getting orders wrong

Absolute disgrace,service is appalling,staff have no customer service, ordered my food at the drive through went to the window to pay and checked my order on screen which was wrong the chap managed to get the order right and I payed by card,got to the second window and another member of staff asked me my order which I told him,he then said my card had declined the order isn't ready can you drive back round,It was really busy and said no I can't, this isn't my fault,staff should check that payment has gone through before customer drives off! Isn't this procedure when paying at any card machine? I had to get out of the car and walk back to the window to pay again, this isn't right when it's a busy time for other customers,this isn't the first time this has happened to me I'm angry as the staff can't get it right, Food was definitely not up to standards when I returned home all of the food was just pretty much thrown into the bag,fries cold and not cooked, I will not be returning to Mcdonalds if this is the service you give to customers, the training of staff is key and perhaps they need to greet customers with a smile. You have lost a customer.

As per usual with this branch - missing items resulting in a member of the family going without what they ordered. This is getting regular. Fortunately there is another branch in range. Bit further & makes food a bit colder but better than nothing

If I could give a 0 I would. Everytime I order from here there is always something missing or we get something totally different to what we ordered.

just a bit cold. otherwise it was delivered promptly.

All of my food was cold and it’s a 5 min walk from McDonalds to were I wanted it delivered so don’t understand why it was so cold as their on a bike so should be quicker

Freezing cold food, I live a five minute drive away yet it took the driver 20 minutes

missing items from order again

no sauce, no straw for the drink!!! literally all the time the sane issue!! other than that the driver was quick

There was no drink and the burger was pink inside

Ridiculous came from 2 minutes across the road and was stone cold driver left food on back seat instead of in a bag to keep heat inside and offered £2 credit from just eat to rectify the situation absolute shambles mate.

What you would expect Very busy Very hot day so food remained hot which made a change Good for a quick meal

Driver Only picked up my drink order and I have not been given my actual food order. He said that was all that’s was there at resultant? So I am missing my meal?

While waiting for my food, the staff were swearing in front house in front of children, saying inappropriate comments towards each other. Playing around like teenagers, pushing each other around. Disgusting behaviour never coming here again! Shameful

The muffins oh what can I say.... never change them, the're awesome... The delivery driver you sent was a proper happy chappy. His jollyness was genuinely infectious, had me carrying my food in grinning like a cheshire cat.. Well done dudes !!

my drinks were delivered, but none of ny food was

Very unhappy I ordered 2 mayo chickens 1large fries one Fanta and 6 nuggets but the driver only delivered a drink

Stone cold just how I like it worst mackies. Not worth it

Driver wouldn't leave food as I didn't have code even though I shiwed him my order and he rang my phone

driver delivers food soaked in hot chocolate

I paid £24 for food and all I receive I one chips and 2 burgers I am not happy I demand a refund

Worst McDonald's in the world Order food through just eat and it always come missing items or whole order is missing and just get drinks

Someone needs to show the plonkers that work here how to read an order. They get it wrong every time! You really don’t need a GCSE to get an order correct.

Más de 20 minutos de espera para que la comida estuviera completamente fría, inicialmente se equivocaron de orden y también se olvidaron de darme la comida feliz de mi hijo diciéndome que tenía todo.

Every time I order from here something is missing from the order, it always comes sealed, but there are still missing products

Food was cold and horrible waste of money

Nugget meal came without the nuggets. Tf

Went and ordered food to take away part of order missed went back staff to busy chatting to each other to serve customers no apology about order

There is no real atmosphere as it's a standard McDonald's. The service was excellent, very polite, and considerate. Food was well presented and cooked well. Plenty of parking.

Food was poor Burger very thin Milk shake ok straw was waste of space

Delivery driver was stopped at local shop for 10-15 mins! My food was stone cold and wrong when arrived