McDonald's Yenton in Birmingham

Experiencia decepcionante en general. El sitio se sentía dudoso. Personal en el camino - a través sonó bastante amable. Tomó un tiempo para recibir nuestra comida, que era una orden bastante simple. ¡Definitivamente no es comida rápida! Las papas fritas estaban tibias y no calientes, lo que sugiere que se habían dejado de lado durante algún tiempo antes de ser servidas, por lo que claramente no eran frescas. McFlurries se han ido cuesta abajo - tamaños de porción más pequeños para precios más altos, y con mucho menos coberturas! Las bebidas eran decentes. ¡El precio de la caja de acciones de queso era ridículo! No estoy contento con las etiquetas de precio en general, caro para lo que obtiene y golpea y se pierde con calidad.

On the run so... Same old greasy burger of transformed food.

If I could give a 0 I would. Had a big order delivered and only received drinks. I've had this 4 times now, so I guess the staff are incompetent.

Had very bad experience at this mc Donald's, drive through staff very rude. I can't understand how you can over cook food when it's all on a timer. Fish was dry and black. Won't be coming here again

Very busy and waited ages for food. Table service wasn't an option, despite the table markers being available. Staff not overly friendly. The highchairs were very faded and that didn't leave a good impression. My daughter ordered a toy with her Happy Meal and got a small cardboard box filled with paper activities - absolute garbage. Not the best experience, but I was glad the Big Tasties were back. They need to be on the menu all the time. - Thursday 24th March 2023.

This McD has provided a good level of both food and swift service, I opted to use cash on this occassion which was dealt with nicely and with little hasstle, all alterations on food purchased here was adhered to, and the quality was as one would expect from McD. A nice spot to spend some time and grab a bite to eat, definitely worth checking out, as much as any other McD. Friendly staff, decent atmosphere, with good, honest people and speedy service.

Food still warm when arrived driver very polite

Constantly getting orders wrong

Absolute disgrace,service is appalling,staff have no customer service, ordered my food at the drive through went to the window to pay and checked my order on screen which was wrong the chap managed to get the order right and I payed by card,got to the second window and another member of staff asked me my order which I told him,he then said my card had declined the order isn't ready can you drive back round,It was really busy and said no I can't, this isn't my fault,staff should check that payment has gone through before customer drives off! Isn't this procedure when paying at any card machine? I had to get out of the car and walk back to the window to pay again, this isn't right when it's a busy time for other customers,this isn't the first time this has happened to me I'm angry as the staff can't get it right, Food was definitely not up to standards when I returned home all of the food was just pretty much thrown into the bag,fries cold and not cooked, I will not be returning to Mcdonalds if this is the service you give to customers, the training of staff is key and perhaps they need to greet customers with a smile. You have lost a customer.

If I could give a 0 I would. Everytime I order from here there is always something missing or we get something totally different to what we ordered.

As per usual with this branch - missing items resulting in a member of the family going without what they ordered. This is getting regular. Fortunately there is another branch in range. Bit further & makes food a bit colder but better than nothing

just a bit cold. otherwise it was delivered promptly.

All of my food was cold and it’s a 5 min walk from McDonalds to were I wanted it delivered so don’t understand why it was so cold as their on a bike so should be quicker

missing items from order again

Freezing cold food, I live a five minute drive away yet it took the driver 20 minutes

no sauce, no straw for the drink!!! literally all the time the sane issue!! other than that the driver was quick

There was no drink and the burger was pink inside

Ridiculous came from 2 minutes across the road and was stone cold driver left food on back seat instead of in a bag to keep heat inside and offered £2 credit from just eat to rectify the situation absolute shambles mate.

What you would expect Very busy Very hot day so food remained hot which made a change Good for a quick meal

Driver Only picked up my drink order and I have not been given my actual food order. He said that was all that’s was there at resultant? So I am missing my meal?

While waiting for my food, the staff were swearing in front house in front of children, saying inappropriate comments towards each other. Playing around like teenagers, pushing each other around. Disgusting behaviour never coming here again! Shameful

The muffins oh what can I say.... never change them, the're awesome... The delivery driver you sent was a proper happy chappy. His jollyness was genuinely infectious, had me carrying my food in grinning like a cheshire cat.. Well done dudes !!

Very unhappy I ordered 2 mayo chickens 1large fries one Fanta and 6 nuggets but the driver only delivered a drink

my drinks were delivered, but none of ny food was

Stone cold just how I like it worst mackies. Not worth it

driver delivers food soaked in hot chocolate

Driver wouldn't leave food as I didn't have code even though I shiwed him my order and he rang my phone

Más de 20 minutos de espera para que la comida estuviera completamente fría, inicialmente se equivocaron de orden y también se olvidaron de darme la comida feliz de mi hijo diciéndome que tenía todo.

Worst McDonald's in the world Order food through just eat and it always come missing items or whole order is missing and just get drinks

Someone needs to show the plonkers that work here how to read an order. They get it wrong every time! You really don’t need a GCSE to get an order correct.

I paid £24 for food and all I receive I one chips and 2 burgers I am not happy I demand a refund

Every time I order from here something is missing from the order, it always comes sealed, but there are still missing products

Food was cold and horrible waste of money

Nugget meal came without the nuggets. Tf

Went and ordered food to take away part of order missed went back staff to busy chatting to each other to serve customers no apology about order

There is no real atmosphere as it's a standard McDonald's. The service was excellent, very polite, and considerate. Food was well presented and cooked well. Plenty of parking.

Food was poor Burger very thin Milk shake ok straw was waste of space

Delivery driver was stopped at local shop for 10-15 mins! My food was stone cold and wrong when arrived

Wrong order received wasn’t complicated regular burger, fries, flurry instead got someone else’s order of Big Mac, chicken pieces, 2 flurry’s. Ran out to delivery driver, code already in system, would not take order back.

The muffin was cold which resulted in the bun been hard and my son wouldn’t eat it

why is it so hard to remember sauces??

Horrible food, got ill for 2 days after eating from here. Wouldn't recommend

ordered food for my girlfriend and they forgot to add a straw and didn't put any dips even though I had added them to the order, and put a note

gold food runey milkshake took a long time

Great service super quick lol enjoy my lovely jubley food 😋

Not happy with my order my salad didn’t having what I wanted on there you didn’t put the sauces in there and yu charged me for 2 nuggets wen I wanted one so. I want a refund pal

Took long the get here and food cold

Always forget stuff. Food always cold. Staff are rude.

amazing service . best meal I've had for a long time

Missing sweet and sour sauce. Missing straw. Fries were lukewarm warm and unsalted. Disappointed

Didn’t receive my food at all I will never order from here again avoid the place I didn’t even want to give it 1 star it was my sons birthday treat

food was cold the wrap came wrong and there was coke all over everything.

a few items come with missing ingredients but overall very happy

Why would you go here when there's better place just around the corner

Food is cold and they always forget my dipping sauce.

Three out of four items ordered were not included in the delivery. Always something wrong or missing with this restaurant. They need to seriously up their game as the basics are lacking.

no dip again and the burger was not brilliant as the bun looked like the last one in the bag.

chips cold but reheatable and very late service over an hr late

Ordered via App, fast, friendly and polite service. Hot, fresh, well prepared food. Highly recommend.

the food was cold NO DIP but delivery time was good but quite cold

no straw again, which is 2 nights on the trot

No food was delivered. I only received a double order for the drinks

the drink spilled all over the food, cold food! Never again!!!

chips cold no straw for milkshake

Food was stone cold. Veggie nuggets were like soggy cardboard and they forgot my double cheeseburger. I have nothing but problems ordering from this McDonald's. Avoid!

Ordered this for my Nan to her care home and I’ve just been informed it never arrived, cctv has been looked at by staff

the order was wrong there was no 2 orange juices they send 1 milk

Great customer service, polite and friendly staff. Food Great value for money.

Often gets my drive thru order wrong, they have charged me 2 times, very rude Aisha is the manager who has no customer skills. I will make sure she knows how bad through multi0le complaints

My food was in the bottom of the bag the mayo was all over the place an out it’s box it must have just been threw in the bag

All the food was cold. Was not in a heatproof bag when delivered. The driver had got it in a normal shopping bag.

Went through drive through food was hot but the service is slow

food was freezing when it eventually arrived I followed the courier on the map and he seemed to stop off for a while

Complete order was not delivered very disappointing only got half my order no happy at all

Food came in good time and was good.

items missing, no straws and no dips

no straw again and no dip and that's twice .

sauces and spoon missing frim mcflurry

Food was hot when it arrived which sometimes isn’t the case with McDonalds

Food was fine but no dips with the chicken share boxes and no straws for drinks.

Overall the food was good but so disappointing when sauces are missed out of the order. The sauces being missed is a regular thing with McDonald’s. 3 stars as with the curry sauce and ketchup I ordered but never got it would have added flavour.

the order was wrong again and that's the second time now.

I’ve not received my order it says delivered!!

It's McDonald's food. Good service and fast food.

No problems with the food parking can be a bit busy at times. Clean and tidy.

THE BURGER WAS SO HARD MY SISTER WILL NOT EAT IT IM NOT HAPPY THE DRINKS WASNT FILLED TO THE TOP. FRIES WERE COLD. CHICKEN WAS HARD. NO STRAWS.

No issue with burgers they were piping hot and well presented.

The best the man asked Mee how was and told me to have a good day

I could not eat the food it was really cold

Plenty of parking spaces, service and food quality is good.

Cold hard fries, no sauce and no napkins

La comida es demasiado cara para lo que es la comida ha cambiado el sabor a porquería me dio mala barriga No sé lo que le has hecho a McDonald's y la comida mucha gente se ha estado quejando un poco de la comida cómo sabe y para colmo has encogido los tamaños de proteínas si te haces pequeño se acostará un menú infantil es ridículo. Nunca más tendré un McDonald's. Prefiero tostarme.

order was wrong again and I'm very disappointed with your service

delivery driver brought wrong order

items missed and wrong items delivered

Only one of the 3 Mc Ribs ordered was present, and the 9 chicken selects had 12 nuggets substituted, but was still billed as chicken selects. This is not the first time this franchise has seriousky messed an order.

AT LADT A MCDONALD'S THAT TAKE YOUR ORDER CORRECT 1ST TIME ,LOVE FRESH TASTING FOOD ,VERY FAST SERVICE

For me, I'm not a big fan of the place, it doesn't feel like you have eaten anything. but kids they love it.

missing drink which i paid extra on top of meal deal, refused refund by justeat. which is why i still gave a 5 star on quality and delivery time as the food was still nice, warm and speedy delivery

everything was cold, driver told us we were the last of three orders he picked up at the same time from the restaurant so can't see how it would have ever been hot. very disappointed as this was for my grandsons birthday. also.. mcrib,.. don't bother