KFC in Blackpool

Rude, aggressive staff we wore masks queued like everyone else was yelled at to wait outside and even afterComplying to all that as saying nothing a foreign member of staff come and YELLED at me for not queueing as he would like it !!!!!!! RUDE

We visited the Blackpool KFC on Wednesday evening (eat out to help out) so we didn't mind queuing and understand that they are probably busier than usual. We ordered a 6 piece bucket and 5 of the pieces were drumsticks. I would expect 1 or 2 drumsticks but 5!? The other piece also looked very small. The chips weren't good either, even though we had waited for a while they were not freshly cooked and barely warm. Anyway, the reason for this 1 star review is because of the state of the toilets. They are an absolute disgrace; a health hazard. The floor was soaking wet, the sink was filthy and the dreadful strong smell of urine hits you from the top of the stairs. My partner said that the men's toilet was the same awful state. Needless to say we did not use them. I would recommend that KFC invest in some bleach and check that their toilet facilities are regularly monitored. I've seen cleaner toilets at music festivals.

My partner and I arrived and were shown to a table then I went to the loo... it was filthy. Water and toilet paper all over the floor, bin overflowing and nothing appeared to have been wiped down/sanitised. The eating area was dirty, cramped with zero evidence of social distancing.. it’s a small establishment, so in my mind the number of customers should be limited. We walked out and ate elsewhere.

I decided to visit my local branch and after checking the website the KFC website states open till 11 pm. Walking down towards the store, two staff members can clearly be seen outside the storefront smoking, joking and jeering. Upon attempting to enter the male member just blurted and "Closed Mate Maccies is just down the road". Absolutely astounded that a member of staff would just address a potential customer that way and actually promote a business further down the road. If I wanted a McDonalds I would have gone there. The female member of the team just stood there with a smirk on her face. Customers were clearly inside at the time. If they had just closed then a more polite manner and tone are needed. Customer Service Training is clearly needed. Somewhere else got the custom.

Staff were disgusting towards us, chucked our food at us.....especially kelly with the short purple hair and green eyeshadow (manly) took ages, too slow. It’s gone completely down hill.... food wasn’t great, 1/10. Disappointed. Food ruined by 2 noncey Asians, we felt uncomfortable as they were staring at us whilst we ate.... they recorded us on their phones and the staff including kelly just watched. We felt very vulnerable and threatened by this strange behaviour, wont be returning.

Visited this restaurant the other day, not for the first time. Waited over 10 mins in a queue of 6 people. In that time not one person got served. There was one staff member serving and he was trying to sort out an incorrect order for someone who had been served. Service is always slow, staff are disinterested and frankly it's dirty and untidy. When you get to order you have to have what's available and then they usually miss something off your order. Really should be shut down, it's a disgrace!

Popped in in the evening for a bit to eat,there was no one else there and we was the only customers.Placed our order and sat down to wait, while we was waiting another couple came in and ordered.They got there order and left, after 20 minutes we asked about our order as we could see it on the side.We was told they were waiting for the fries,I pointed out that the couple who came in after us had got their order and had left so how could our order not be ready.The response from the team member was I don't know but you can have the rest of your meal now and wait for the fries.When we got the food the fries were hot but the chicken was cold due to the now 25 minute wait for fries.

Ran off of gravy unbelievable only one person serving and she was brain dead Line out the door on a brighter side was looking cleaner than are last visit

30 min wait for food was told it would be brought to the table only for her to pop over 30min later to say your food is ready are you coming to get it unbelievable tone of voice staff need to be fully retained in what they are doing food overall was ok not good just ok place was very dirty din't look to of been cleaned that day will not be returning here again

Us like 3,Million other over next two weeks holiday season in Blackpool Lancashire just same went got to KFC large chack in widow people do like see damage goods hope get repair, unfortunately was busy but,thank to staff keep going people on edge outside with big brand people stop think about how many are in front.and in the shop,to staff I said keep up great work your team does

Love KFC usually but after visiting this while we were down in blackpool for a few days it has actually put me off altogether. Staff are SO SLOW and UNPOLITE. Waited around 20 mins for my order( the place wasnt even busy) and then the order was WRONG so waited some more i never even got an APOLOGY. All the tables were a MESS with FOOD and LITTER all over the place with about 20 staff behing counter not even serving. WHAT A JOKE!!!

The service was poor. The meal was late. The chips where more like wedges than chips with the skin on. The restaurant was filthy and very small. Not enough space at all. Would not recommend this KFC too anybody. The meal was half an hour late

when in blackpool we go in here but it gets packed and it's so small. sometimes they run out of certain foods . need to be updated and out possible made larger or move off to a bigger shop. staff never smile and are not that friendly.

Popped in after an appointment in town to grab my daughter a bite to eat. For a large town like Blackpool, the premises is entirely inadequate. Not only is it tiny but it's dirty and the delapidated state seems to attract some revolting characters. If I hadn't already ordered, I'd have turned around and left. A group of people sat at one of the tables were swearing really loudly and one of them actually spat on the floor before leaving. I'm just glad my daughter didn't witness it as it would have turned her stomach. The tables were sticky, the bins overflowing and the floor needed sweeping. Even approaching the front entrance, covered in dirty fingerprints, you'd need a hand sanitiser. This place needs cleaning up on every level, there's no need for it to be in such a disgusting state. I can't fault the staff though, and the food was OK. Final note, the toilets couldn't be used as there's someone doing repairs in the back. Come on KFC, you're a multi million pound company, you can do far better than this in such a popular area; what you are doing is contributing to Blackpool's scruffy image and you're doing none of us any favours.

Only 4 people in the que but took around 15 minutes to get are food place wasn't all that clean and things need to be replaced see photos as for staff slow just so slow chicken wasn't fresh popcorn chicken wasn't edible chips were just not nice and the gravy was made at 10.29 and we came in just before 15:00 overall go somewhere else needs alot of improvements

Having just moved to the area I have visited this establishment 5 times and on each occasion I had cause for complaint

Very small and cramped , one person on the counter and took 20 minutes to get served and then had dirty tables , a worker in the back was shouting and banging around and was horrible to witness , this is not who should be hired in such a big chain of fast food.

Congratulations for winning the award of the worst kfc I've ever been in!!! Rude staff, dirty tables, exposed wires in the lights every light shade smashed!! Toilets... walked in and turned back, no costing on the fillet burger and wrong order

This is a busy fast food outlet. The food was fresh and tasty. It was very busy but the turnover was really good. The food hot, tasty and quick.

We went in a 9pm and most of the machines were turned off even though they don't shut till 11pm. So couldn't get what we wanted. Staff was quite rude. Wouldn't recommend going there.

On a recent trip to blackpool I had arranged to meet my family here as they returned from a show. I had some family members with me. We got our food and sat down. The smell of urine in the eating area still haunts me to this day. It was absolutely disgusting. My brother was actually sick later that evening. Needless to say we will not be returning

This branch of KFC is small, overcrowded, dirty, served ok food, I have mixed views on the staff, shocking toilets and overall was pretty poor.

Always visit this KFC at least once when in Blackpool. The food is very good and fresh but the service is very very slow. Always a large queue.

The title says it all really queued for an eternity and debated what came first the chicken or the egg. It was that bad felt sorry for the lad that eventually served us as he was trying his best, just a big company on a shoe string budget maximising the profits.

Waited 20 minutes to be served eventually got a table that had the last family's meal still all over it. Then had to go back to the counter as the Chicken strips and two portions of chips where missing. Halfway through a pot of gravy and we notice ITS OUT OF DATE! Went back to the counter to speak to the rude manager Nicki who told me it's not out of date although the sticker on the lid says otherwise no appoligie or offer of refund. Considering this restuarant is under Blackpool Tower I think Nicki needs to look into her restaurants hygiene standards as the restuarant that she is supposed to be managing is filthy along with damaged light fittings and most importantly defiantly serving out of date food my camera never lies My sister also commented that the toilet was disgusting too apparently the toilet is blocked.

I believe I left my bank card in the store at lunch time, and when I had gone back to ask the staff members could not be bothered even looking for me and simply shrugged their shoulders. They also were very rude and spoke to me and my daughter disgustingly when we not just there at this time but when we were ordering lunch an hour earlier!

sadly this food establishment encapsulates all that is bad about blackpool.

The food here is always decent but service is chaotic and the tables are often grubby. Often only one person serving and several people behind the scenes

Unfortunately my partner enjoys KFC chicken pieces. Also unfortunately, this is the closest to us, so we end up visiting the establishment a couple of times a month There are regularly missing items from the advertised menu. Today it was no hot drinks, probably because it was a Saturday afternoon, and the staff couldn't be bothered. The portion sizes have shrunk so much, its hardly worth bothering anymore.

After visiting kfc again this weekend, I thought the chicken shortage was over... this is not the only problem. There was no hot drinks, no krushums, no mini fillets, no big daddy burger meals and no corn. The service was alright, reasonably quick. Shame there still lacking stock though.

Great food, friendly staff. Clean seating area. Not a full menu but offered alternatives. Staff happy to help.

went in for early evening bite to eat.Only one staff on check out taking order.

We were unfortunate enough to pop into this KFC for a quick something to eat before we went to watch a show. We were in a queue of about 10 people for over 20 minutes, the only way the queue went down is when people...

Horrible KFC,limited seating,very dirty! toilets are down a narrow staircase with little or no light..disgusting,very run down1

This is a small KFC but well run and the staff are good. The food is good and fresh and it is a KFC so if you like KFC then this one is OK, It also has a takeaway counter outside

Went in for a quick bite to eat, Had a zinger tower burger, staff were friendly, food was great, only reason I didnt rate a 5 is because the tables were dirty and it wasnt really that busy.

always go here fast service I just wish it was a bigger place as ot a lot of seating area so u would have to outside

Went in lunchtime about 12-55 pm on 14/09/17. Only on a short lunch break so was pleased that only 2 people in queue - very unusual. Cash only being accepted - no problem. Got to front of queue in a minute and was asked face...

This is one of the most disgusting KFC, ive been to in my life. there is always a queue when...

Looks big from the outside, really small inside, not enough seats, people walking away. when finally got to the front of the queue told would be 20 minutes to wait for original chicken, so ended up with boneless meal, chips were cold. did not enjoy at all.

Went here for an evening meal - ordered a childs' meal deal - they had run out of drinks so I was offered a fizzy drink not the best to give a 4 year old then a drink of diluted Robinsons cordial - chose neither of these options so I ended up downgrading to a basic popcorn chicken meal. Our meal was not the best either - chicken was just passable but the chips were awful. I would definitely not recommend this establishment and will definitely not be going back.

Went here because kids wanted kfc, would bot go again. Went about 6pm here and there was one person serving and two cooking the food. Had to queue for 25 mins to be served then had to wait longer for food to be cooked. She did apologise but you would think more staff would be there. Then got back with food and it wasnt cooked properly. Couldn't be bothered with all the hassle of taking it back. Don't think i would go again.

What a dump! The food was ok but the place is an dump. The toilets are absolutely disgusting, the stench of stale wee made me want to be sick. No member of staff seems to clean up, tabels and floor are in a right state. I won't eat here again, even if someone paid me!

We come to Blackpool quite often, but this is the first time we've been here. NEVER again. Terrible. Obviously inexperienced staff and a long wait for dry, cold chicken and tiny portions of fries. Avoid at all costs.

20 mins to order tablets dirty no bottle water or orange had to have tap water which was off colour ques out the door avoid avoid avoid

We found the chicken we ordered to be hot and very nice. We did find seats in a very small restaurant. The place is not big enough for main Blackpool town centre. Also the restaurant wanted a good clean. Three stars for service and food.

Only went in the once - took 20 minutes to get served with 2 chicken fillet burgers and 1 small fries. The staff did not appear to know what they were doing. the place was filthy and strangely enough I was ill that night (I do not drink so it can only have been the food) Was listening to other customers and they seemed to be saying that lots of items were unavailable. it was only 7pm when we were in there. We used to own a fast food shop so we do know what we are talking about when we say that this place is utter rubbish

Well come to KFC for chicken and they only have drumsticks at 7pm at night...wtf so I ask for rice box sorry we have none,no fillets,but can't substitute with anything anything except a regular popcorn in exchange for 6 mini fillets!!!so I ask why have you run out busy day(expecting yes we have been very busy)......nope reply was its late in the week,,Sunday I'm pretty sure in some people opinion is start or a fresh week??absolute disgrace,sitting dreading my food now that's taking 14 minutes too cook,,on bright side I managed to get a seat....because they can't serve anything but drumsticks.....if any managers reading this or even better owners..SORT YOURSELVES OUT!!!

This KFC is too small. Why not try to move and expand the size to fit more tablets and seats because it's always full and the queue always ends up out the door. That's why I always choose McDonald's because they are bigger and have more seats and more room. As for the toilets on here, just one? It's always dirty but won't stop me coming back when it's quiet and I can actually get a seat.

Sorry to say I agree with the bad reviews. The staff seem in a total panic the whole time and not knowing what they were doing. We went in late both Friday and Saturday night (just because we could not find anywhere else to get anything to eat at half ten at night) they had run out of nearly everything and seemed at a loss at what to do with what they had got. They overcharged us massively last night as they charged us per item rather than any meal deals. I will be emailing kfc about it.

While the food was as you would expect from KFC and the restaurant was reasonably tidy for how busy it was it disappointing that we were unable to use our loyalty scheme app after queuing in the always present massive queue.

Worked in kfc in Scotland for over 2 years soo know my way around a till. Staff member did not have a clue what to do. Didn't even get to use my discount card. Tango mix ran out of tango. Waited 20minutes. Understand my burger takes around 7 minutes but would like to be informed

not sure why but this always feels bleak in here, the food is just like the rest, but it is so depressing, usually quite a few homeless, or so they say they are around at night do not give them money buy them food

Centrally located under the tower smallish but room to sit in if needed and opens quite late but you tend to find a lot of drunk people in there late on on a Sat night

terrible food, terrible service, inept staff, dirty dining area, 2 day camel ride to reach the toilets. never again

Went to here once , will never be back again , my niece comes out in rashes when she eats hot sauces and she ordered a 'BBQ allstars meal ' when she got home she had to leave her food as they had put a flaming hot wrap in there instead , also staff are very slow and don't know what there doing - McDonald's is a lot better

Appallingly organised. No visible management. Never had to wait so long. Tables uncleared and dirty. Missed being able to go up the Blackpool Tower and see the night view due to the slow service. Probably only catches business from tourist trade as everyone around me was of the same opinion regarding the appalling slow service and like me won't Ben returning if they revisit Blackpool.

Always busy and tables always covered in trays and rubbish, but the food is ok. No better or worse than any other kfc

Went here at lunch time, very, very slow service with only one staff servering and on the till, long que due to this.offer staff mainly gossiping and not helping on the tills.the restaurant was clean, food was ok to.needs better management to manger the service at the tills.

Food was good but this branch is far too small given its location. Even a small queue fills it up and there is a direct shortage of seating. We were lucky this time.

Absolutely disgusting before we were even served,one of the staff preparing orders and rubbing there nose whilst picking chicken up with tongs in other hand,avoid at all costs we walked out and will never be back in,staff aren't up to the job under pressure time we stood one person was served

What can I say,worst chicken bucket I have ever had.First time with KFC probably the last,fast food not! The chicken was really greasy and the chips were cold and greasy to full of bones wouldn't recommend it!!

I got very upset stomach... Because of flies drop on chicken and there found smallest morggot-worm!!! F**k me... I throwing away... My sister call to hospital with operation remove and full recovery. I believe that there are loss over-plot, they won't care flies on food to give people cause poison!!! Excuse me, how dare you serve me to eat that food and make me kill my stomach?! So this place KFC not 100% small frssh clean area. Because is not good enough to take a full responsibley for cleaning. Shouldn't closed before 10pm, it's will staff teams deep cleaning everynight. And kept the kitchen cleaning every hour everyday, possible keep the freshly and step to fast with your business better in Japan, South America and most the World than England. 2016... Unfortuntely, is runs down against like "snail of business service", honestly these people standing take too long waiting service in! KFC is tighyly small place, is no way room where are take a seat to eat, when the weather affect high wind and heavy rain... Impossible people waiting try hurry to service in... Now you see some people are quit-it. Is very shame for that, is weren't spokeman plan reloacation make a big KFC better than so small. I'm afraid, I'm not coming back again, because of staffs as the way too dreaming, slow start like snail runs... Shut the place down and needed relocation within big shop better kept running, than this. (Wow, what a shocking this place in KFC restaurant the dirty and damp like kitchen nightmare!!!).

Bit busy , seemed to be a little understaffed , too a long time to get through queue. although had to queue well worth it , better than my one at home

Dirty, no staff doing clean up - and they were not that busy. Smelt like the oil was off/ maybe been used to often.

The place was disgusting and dirty. Had to clear own tables and others around were dirty too. Quad for 40 mins as only one till on and one person dishing up food. All staff did not care about customers and food was taken back as it was cold. Will never go again. Place too small for high demand.

What a Horrible place to Visit*Slow Staff*Slow Service*2 members of Staff where actually playing in the Dining area having a Water fight*Poor Manageress had to serve due to her lazy & Inefficient Staff*Took 20 minutes to get served in a Queue of 2 people*People waiting for their food where shouting & Swearing at the Manageress*Food was over cooked, cold, greasy and tasted of nothing*Table was Filthy*Will not be coming here gain*

It's KFC, you know what you're getting, right?! Wrong. We were starving and wanted to treat ourselves to KFC. We queued for at least 30 minutes. There was a music festival on to be fair, but it has been happening every year at the same time for 20 years so maybe get extra staff in?! It was 9 pm so not tea time, there was plenty of food ready just very slow service, I know its only minimum wage but please! Pulling teeth springs to mind! Anyway, needless to say they forgot a couple of things, we had some white chocolate slushy ice drink which was horrible. Chicken itself seemed small portions. Just disappointing when you are looking forward to a good old KFC :(

would defo go again great for all family or couples or disabled and groups staff great and helpful which is a bonus

Whilst we were on holiday we caught up with family in Blackpool, we met at the KFC for a chat and something to eat.The restaurant was clean and tidy, staff were friendly and the food was good, no complaints. Usual KFC!

This branch of KFC is located just by Blackpool Tower, its a small outlet which serves many, not enough seats for the amount of customers it serves, so it will get very cramped, its seriously unstaffed, not enough staff to prepare the food, or serve the food or clean the tables , the toilets are over sight not worth bothering with it seems, this branch seems to want you to purchase your food then leave. The food is actually not bad, I had no complaints on that score, so KFC please get a bigger branch like it deserves.

Food was OK - had better, had worse. Service was awful, staff were rude. Restaurant area was very dirty. Wasn't even very busy yet lobby area was disgusting and toilets even worse. Wouldn't recommend.

Ive been to this branch of KFC a few times in the past. Past visits the place has been packed.. and I mean wall to wall. Today was around 5pm so not so busy.This branch is pretty small and I wouldnt advise sitting in. Its small as Ive said and gets damn hot, especially if its already hot outside. In respects of food. Not bad. You know what you're getting dont you? Its KFC for crying out loud.Yes the customer area could be cleaner but this place gets slammed through the day and its tough to clean somewhere when people are standing cheek to cheeck with screaming kids and prams and balloons and fluffy toys the size of a small car!!Staff have been good. A few ditzy ones but always pleasant. They do look a bit frazzled at times but wouldnt you? Its nice to get what you want and head to the beach. Sit on the seats by the comedy carpet or close by on the spanish steps. If you need a bit more shelter head to the other side of the North Pier where there are shelters with seats on all sides so no matter where the rain or wind are coming from you have shelter.

Decided we fancied sharing a bargain bucket and was near the Tower so went into this shop ready for what normally is a treat.On walking in the place felt dirty, non of the tables where cleaned and there's was food all over the floor, this was a Wednesday evening!!Went to the counter and a scruffy looking man with an un kept beard was counting money, he looked at us but out his head back down, we waited but then saw the fries in the container surrounded with bits of food and paper from previous orders.The actual serving hatch was filthy you could hardly make out the chicken behind the greasy glass and the floor, well having worked in McDonalds we would have been shut down for having a surface and discussing as this.Still no response from the middle aged person so after 3/4 minutes we got out fast! Really really terrible experience.As a high rankled advisor on here this is not a flippant review as I reported to Heath and safety authorities.KFC is bringing the hard work people are doing to improve Blackpool down.

this is the first KFC that i have been to where the service was slow and the tables where dirty, we waited nearly 20 minutes for our food and the order was wrong,

When in Blackpool we always go to kfc . Food is great and hot. Staff friendly and helpful. Just had a weekend in Blackpool and yes had to visit kfc. We will be back in Blackpool in august so more visits to kfc then .keep up the good work

its junk food, but if you like junk,, then come her and eat it. oily as it should and as bad for health

I visited the KFC on 3/6/16 after a long day at Blackpool. The food was lovely but I found the journey to the toilets down the long dark corridor quite creepy.

We came here for our tea whilst on a day trip to Blackpool. We didn’t plan on coming here but everywhere else in town seemed to be shutting! There was only one poor guy on and a massive queue. It was not his fault as I’m sure he does not do the rota and just does the shifts he is told. People were complaining but working in the retail sector myself I know that you have the amount of staff working that the management/head office tell you to have, and of course they are never wrong(!!). The problems were nothing to do with this guy, you could tell he was working as fast as he could. Whilst we were queuing I decided to go the toilet. I wished I hadn’t. It was disgusting. The floor was wet, there was wet toilet paper everywhere and it was dirty. The food was ok, just average KFC, but the restaurant itself could have done with a clean up. But again, if he was the only guy working, he couldn’t be serving and cleaning at the same time.

Not much space for eating in it was very cramped and very very untidy and messy. Not enough staff a to give a quality service we waited 17 mins for our food.

Staff are clueless!! I have visited so many times most, staff are so rude, 8 out of 10 times my order has been wrong due to them not being intrested and hardly paying attention to us customers. on one occation a family in front of me accidently spilled a drink and it took staff a good 5 10mins to clean it up. leaving it then unnatended to get a wet floor sighn !! This place really needs to get better trained **happy** staff and a good clean up inside and out

Not a nice place dirty and not clean would not recommend staff rude,and don't wash there hands I had a drink which tasted funny do not go in

Needs improvement badly tried visting there to order food but couldn't even get in the door too over crowded as I don't like resturants being too packed

Me and my husband went here wanting to buy a Krushem and two hot wings.We know that the Krushem machines are often broken so we asked before ordering if the machine was working. The woman replies "not really" and without a word to us she went up to the machine, poured out a small amount of Krushem from the machine and turned round to say "come back in 50mins". It doesn't seem like a big thing to moan about simply because it isn't but the Krushem machines are constantly not working or they are always turned off to save money, I don't know. We walked out and decided to go somewhere else.

My daghter loves kfc but when u visit u r lucky to get a seat as the place is quite small....friendly staff though...would benefit from making a bigger place..

Was served by a guy named conor (says that on ticket) was around 5-10mins waiting before got served the guy was by him self till a women came out and finally helped as it was busy. Enjoyed the chicken worth waiting

Centrally located under the tower we visit this kfc whilst on our weekend away in Blackpool.always clean even though generally a busy place so it's ok to eat in if you want no problems with the food always cooked well and hot

I love KFC especially if I am working Sundays but it's so slow in here it's a shame as the staff are trying but there doesn't ever seem to be enough. Food is typical kfc. Not part of the kfc rewards program!!

always great service from smiley staff, food is quick as expected for a fast food restaurant and if there is a delay with food still being cooked you are always told. will definitely continue eating here

Only stopped for a quick, light, bite to eat to keep us going and there was Queue out the door due to One clueless member of staff on the tills an one run ragged cleaning around. Tables and floor were still dirty. Due to state of seating area didn't even attempt to use the toilet. Limited staff in prep area so there was a wait on the food. And even then the impression was they didn't have a clue what they were doing. There were several Missing items from people's orders. Just poorly ran over all maybe a bit more training is needed to ensure staff provide a satisfactory and professional standard of service.

The smell of this place is disgusting!! Thought it was just us but when my partner mentioned it to the girl on the till she said we get that allot , so even worse that they know about it , the place need closing down , stinks like someone's been sick in there and it's been left in there not nice at all .

Not the fastest of service. Placed order asked for gravey aswell got told its better to go large so i said yes. Got order and left only to get home to find no gravey.. so gutted as that makes the meal complete in my eyes. Quite dissappointed. Didnt get my recipt otherwise id know the name of the young man who served me.

Awful, miserable staff..cold food, so unhelpful when returned cold food, chicken was definately not fresh as was cooked on the inside but cold. No sauces offered, made to feel like you were putting people out when requested anything. Will not go again. Ever!

I love this restaurant, it's amazing,i spent many hours here when i have free time. I recommend it at all.

Staff weren't friendly, food wasn't served with a smile, although we had a long wait, tables weren't cleaned and food was lukewarm

The staff in this place are crap. There was a pretty big queue and one of the staff members decided to stop serving people and stand there wiping trays - and she wasn't exactly being quick about it either - leaving only one guy on the tills. KFC is supposed to be "fast food" - staff need better training in customer service obviously.

this is the one place if you ask my granddaughter where she want's to eat she will say kfc nana please food good and place clean

I have never waited for service so long in KFC. I didnt enjoy the food the fries was cold. 1 lady brought her fries back and the member of staff just threw them in the bin. Some people just walked out. Service is 0 food 1 for turning up.

In KFC we were greeted by hard working staff however the manager was shouting at the staff in front of the public and across the restaurant. It was Unprofessional and unnecessary staff were working hard and trying to do three things at once! We feel the manager needs some skills on how to treat staff and learn management skills.

Choice of outside or inside ordering went inside. Litter on the floor. No seats available had to wait 10 to be served.waited another 5 minutes for my food.food was hot when arrived.