The best restaurants serving American food in England

Absolutely lovely and amazing staff. Manager/Owner on the other hand will kick you out after spending £300-£400 and won't even bother coming to tell you why! He's more then happy to let the security come and tell us to leave without a reason. Manager/Owner said he was bust talking to other people out the back. So avoided giving us a pathetic reason as to why he got other people to tell us to leave, even though the rest of the bar was making more noise then we were!! Avoid like the plague!!!! The bar staff and service staff are second to none! Cannot thank the bar staff and service staff enough!! They go above and beyond to make your night great!!

Busy venue like most McD's.... Lots of staff in cooking/prep area Customer Service about a 7 outta 10. As a nice day sat out side, Touch screen ordering I dont use that facility as there was sticky fingerprints all over,

food was not delivered saw driver drive off with it when I called to him

Really innept staff had no way of dealing with someone with a verbal disability and made a total hash of my order.

Incorrect order & have to ring four times before they answer

can u bag was burst all over food

everything there, delivered hot :)

Good meal part from hash brown was cold .

Popped in today early lunchtime after a long overnight stint travelling home from abroad. Ordered and paid for a whopper, fries and coffee via the app; very disappointed to learn at the counter that no hot drinks are on offer ( do any coffees machines ever work in a BK?). Was offered “alternative” of a coke or water; which is like going somewhere for bacon and eggs, but you’re offered ice cream instead; which is fine if you’re six years old, but not quite so for a grown adult. Anyway, I agreed to a water, which wasn’t exactly equitable for the price of the coffee, with no offer of refunding the difference, or sweetening the deal with some compensatory item; any low value item would have been nice to make good a situation of their own making. Too tired to converse with a team that is as unlikely to concede the point. All in all, Whopper was just about ok, fries below average. Interiors is dingy and felt a bit unclean; generally tired surroundings in need of urgent refresh; should have taken photos, but again n, why bother? Won’t be coming back. Kind regards

Used to be good but new owners ruined it, food is horrible !!

Picked up from subway @19:18 and delivered @20:08, considering I ordered at 19:00 the whole thing felt like a bit of a mess.

Was missing half my order, waited 50 minutes for it to be re delivered only for it to be cold and greasy.. ending up in the bin. When I called for a Partial refund, I was constantly fobbed off to eventually be told… if I got them from the bin and took them back I would get a £2 refund that’s all he would offer me along with a lot of abuse with it. No customer skills what so ever. This is not the first problem I’ve encountered. Over priced, poor food, poor customer service. AVOID!! AVOID!!

Great staff, food came out quickly and hot. Sophy was a superstar!

food took the piss getting to us said they were busy but only about 5 people in had to serve my mate myself on the till bc you can't get the staff

Just bought a bucket of chicken - 8 pieces and got home - they’d only put 7 in 😡 very annoying. Always check they’ve put in what you’ve paid for before you head home!