KFC in Sheffield

It's KFC....what can you say. If you love it, you love it. Never had missing items from my order, sometimes get a cheap offer in store as well when making a purchase. Only complaint and it's not just here, coleslaw either sells out everywhere fast or KFC understock it.

Burned chicken and manager didnot bother to come out and speak to me instead she sent one more burned piece to change.

Sometimes feel like there playing music for their taste and a bit too loud overall good

I ordered a mighty bucket for one meal at the front counter and it was exquisite. The boy on front counter who served me was very friendly and even convinced me to make my meal large and try the “brand new buffalo bites”, which were quite spicy! When I left my table he asked me if I enjoyed my meal and to please leave a review so they know what they can work on to improve in future, excellent service!

I ordered a party bucket at the front counter and was greeted by a very friendly lad who took my order speedily and even gave me extra freebies!! The food was piping hot and I would extremely recommend that people visit this store for their fried chicken fix

I went to this kfc yesterday evening and had an amazing experience. I asked for a zinger burger like usual and The boy who served me told me about their new buffalo burger which has spicy sauce, so I had to try it! It was delicious and I would recommend everyone try it. Thank you Ben!

Ordered 2 kids burger meals. No chips, no fruit. A bucket for one which for £10 was abysmal. Also, a 3 piece boneless meal which was abysmal. I spent £30 in total and in hindsight I should have ordered from a local takeaway and got a lot more food and probably better quality. Will not be going again. Paying for a brand unfortunately.

Not one to usually post about company's but just a heads up if anyone decides to eat from KFC chestfield I suggest you keep hold of your valuable items (phones,wallets, purses etc) as tonight my friend went into KFC & he forgot to pick up his wallet so he went back in there to ask only to find out a JUST EAT / DELIVEROO Driver has picked it up & haven't handed it in.. when my friend ask the manager to see the cctv footage he say he's not allowed to see it but he knew who took it.. my friend asked who n then said he going to call the police so he rang the police & then were the manager was aware the police are now involved he was then willing to help & gave part of the reg plate.. only to find out the Driver has then been back 2ice to pick up food but still not handed the wallet In that has he's cash & cards & photos of kids inside.. the police came & they aren't willing to do anything about it & now the driver won't come back...!! The driver was driving an Audi A4...!! Jobs worths scum. Not only did the manager not want to do anything the police didn't either..!!

They never ever ever answer their phone. I've called so many times, NO answer

Once again chips stone cold, only black coffee and had to wait far too long for my order

Chicken well overcooked and items missing.

Absolutely useless, missing popcorn chicken this time, mini fillets the time. 4/5 orders something is missing. Uber eats won’t refund as they think we’re taking the p**s, that’s how bad they are. Some chicken overcooked, not the first time. I can’t comprehend how they can be so utterly useless.

Didn’t get all of our food, they messed up the order again. At least they didn’t cremate it this time. Honestly, we’ve never got a correct order. It’s unbelievable how incompetent they can be, it’s almost malicious.

If your the older generation it will be hard to figure out how to order food with those electric screens

Ordered through their app, order never arrived, there is a number to contact them, rang and listened to music for 45min and they never picked up, not the first time this has happened. Absolute jokes that can't perform even the most basic of tasks, even when they do actually fufil your order it's hardly ever as you requested. Won't waste my time offering from here again

KFC can be great but can also be variable. This was great. Happy friendly staff' lovely food.

DONT EAT AT KFC!! PROPER BLAGGERS!!! I ordered a chicken fillet burger, when I received the chicken fillet burger, the blagging b*st*rds have started slicing the chicken fillet burger in half, it didn't even fill up the measly bun... they should set up shop down ABUDahli road blagging everyone one like some little paki. Proper shady ba$*ards ripping everyone off. F*#k KFC think it must stand for Kentucky fu*#in criminals with how they trying to rob their customers. I'm never going to KFC ever again and would advise everyone else to do the same. BLAGGING everyone

Proper blaggerz ripping everyone off. I ordered a chicken fillet burger. When the burger came it looked like the so called chicken fillet had been sliced into 3 on a meat slicer as the chicken fillet was marginally thicker than a pencil.. the burger bun is no longer a sesame seed decent sized bun (which tmcalling them decent size to begin with is being generous!!) It was marginally bigger than a mini fillet burger infact saying that, I believe the mini fillets are thicker than the actual fillets. Feel like I've been robbed, I can't say this is a one off as I thought on my previous visit. This seems to be the way KFC are reducing the size of the products and charging even more... never ever going to set foot in another KFC EVER again and would strongly advise others to do the same. KFC should stand for KNOWING FLEECING CUSTOMERS BOYCOTT KFC AT ALL COSTS

Smallest kfc I’ve ever been in. Next to a Costa. Food good, service quick. No drive through. Small car park.

The first time I went excellent service and food. The following day same meal take out plus coke. Leaves building with package chicken sandwich missing. Because the ordering machine did not give reciepts what proof did I have. Advice check your take out is complete.

The food from here is going downhill, ordered yesterday and it was asif it was food from the day before, very dry and bland, very disgusting kfc is not like it used to be, I will definitely not be eating from here again (disgusting)

Had a £10 voucher to use but unable to ,as staff didn't know how to process. Same applied to their offers on the KFC app. Complaining to the care squad is a waste of time

It great really making me think KFC has had its day

Waited longer than was necessary could see my order but 3 people who came in after me were served before me and had to tell the girl behind the counter and only then did I get my food! Not acceptable!

staff very helpful food was hot

Very slow. Food was cold. There was inherent confusion in the staffing situation.

I went in to order my usual monthly 12 piece boneless feast and was greeted by a really friendly cashier who told me that they had a special offer on that meant that I could get lots of extra food for only 87p extra! The guy was very polite and was smiling the entire time. I overheard another worker talking to their coworker saying “I don’t understand how Ben always thinks to use these offers to save them money, he has way too much menu knowledge”, and I definitely agree. This Ben guy needs a raise! The store was quite clean overall, but the bin was overflowing. I suspect that as it was quite busy, they didn’t have time to empty it.

Was clean and staff were overly friendly, really good atmosphere. There was an incident where a customer was being verbally abusive and causing a major disturbance however the worker Dane Williamson I think his name was, remained calm and acted very professionally. Despite being hurled insults and even threats of being “beaten” by the customer, he continued his job as normal and simply walked away from the situation. He rlly is an asset to the team at woodseats KFC.

Spent £27 for variety bucket + 4 extra chicken strips + 2 large gravy . The chicken was old and tough and dry the coating was had as rock, how disgusting and disappointing + we can,t Afford to waste such money Never again ☹️

Disgusting chicken, fries stone cold. Won’t even think of going again. Best advice is to don’t go. Swerve.

Ordered food on uber eats, food arrived cold and chip portion was ridiculous, I had to give my chips to my son as there was about 12. The picture below is 2 portions, the price they charge is scandalous. Will never order again. No refund either. This picture is straight out of box, what happened to the bag?

Restaurant cancelled just eat order but is still open and apparently still taking orders online. I have not yet been refunded.

Only me in the shop ordered one bucket and they still managed to not put any chips in ! Never again……

Staff do not clearly list to customer when ordering she had to ask manager about exter rice in the rice box when I ask for it then came back and said no we can not do it the she ask again and said if I buy a rice pot then we can put it in staff need retraining at this store

I ordered online for delivery. Order was correct and delivery was on time but the food was rather cold and there was a short curly black hair in my chips!

I ordered the zinger buger meal the chicken had the texture of being raw but looked cook, its the only way I could describe it. it was so awful I nearly was sick in my mouth after the first bite, my dog enjoyed it though The chips were all burnt and there was so little of them Im suspecting I got the remains of the fryer. the can or tango was nice... really disappointed and will not be ordering from here again. What a waste..

I recently ordered food through deliveroo to my address from this particular kfc, had no problems in the past but my god, me and my friend are still in a right state, vomiting and feeling hot then cold. Absolutely horrendous. Its definitely put me off kfc for a long while. I'd advise maybe going to another store even if it's a much longer drive, your body will appreciate not having to vomit up your internal organs.

We attended here when visiting the o2 academy for Becky hill. A concert that had been postponed from last year x my 15 year old daughter was so excited and we’d never been to Sheffield before. We had 20 mins spare to grab some food once we had found parking so we popped in here! I wish we hadn’t. There was in female on the till. A black female with an African accent. She was so incredibly rude and dismissive I was actually shocked that someone would employ her. I told her I was pregnant and needed a toilet. She looked at me like utter crap and said ‘no toilet here’ she could see i was desperate after a two hour journey from Manchester. I asked again and she sucked her teeth and rolled her eyes and pointed up the road to McDonalds. I was seriously desperate and thank god another couple saw my distress and helped me find McDonald’s …. A five min walk!!! Just a rude member of staff has made me never want to visit again!!! Disgrace ! Wed 6/10/22 at approx 1815 hours

Kids love this place especially when the pop corn bucket offer is on. It's £5.99 and worth every penny I even have some myself.

Popped in as we were passing and the place was empty for a change. This is usually a very busy shop and can't say we've had a bad meal here. For what we paid and the quality well with the money.

When I saw the advert in the window for the hot wing bucket I had to have it. Went in got the take away it was very quiet only a couple in so it was safe.So I ordered the 20 hot wing bucket for £5.99 it was gorgeous I love KFC chicken anytime and when it's hot it's even better. Love when they have these offers on so glad they stayed open.

I was pleasantly surprised when visiting KFC. I don’t normally put these places on my hit list, but it was nearing lunchtime, so I decided to give it a go! Wow, absolutely scrumptious! Just how I remembered it as a kid, succulent chicken in a tasty batter, hot and crispy chips and their renowned gravy! Loved every minute!

Not the best KFC but who cares the chicken is always awesome. Tuesday special bargain bucket 9 pieces for £5.99 I call that a bargain. And it was really nice chicken.

Entré a la hora del almuerzo en el trabajo, ordené las nuevas pantallas y, en primer lugar, no recibí un recibo. No hubo cola cuando llegamos allí, pero pronto se llenó, todo el tiempo que estuve allí (alrededor de 15 minutos) ni una sola persona fue atendida. Cuando conseguí mi comida, pedí un banq sin hueso regular y grande. . . Ambos siendo EXACTAMENTE los mismos: /. El servicio es muy lento y todo el mundo parece tan incompetente.

Generalmente trato de mantenerme alejado de los lugares de comida rápida, pero después de una larga sesión de cardio, decidí tratarme con un poco de pollo. El personal decente y el pollo que obtuve valió lo que pagué! La hamburguesa de zinger es más picante de lo que recuerdo!

He estado aquí muchas veces. El servicio y la calidad pueden ser impredecibles. En esta ocasión el servicio estuvo bien y el pollo bien. Pero los nuevos chips de estilo son horribles.Hasta que no los cambien a los que no tienen piel, no volveré.

Fui hace unas semanas con mi compañero y recibimos una oferta fantástica, la comida estaba caliente y valió la pena.Volvimos 2 semanas más tarde y nos dijeron que no podíamos tener la oferta, así que pedimos algo más. La espera fue ridícula, unos 30 minutos. La señora gritó algo extraño al personal en la parte de atrás, ni idea de qué.Decidí llevar a mi familia un día más, ya que estábamos cerca del área. Terminamos sin pedir nada porque después de 20 minutos, no había nadie tomando los pedidos, así que fuimos a una hamburguesa.La visita más reciente, sin embargo, es la razón de mi crítica de 1 estrella.Solo había 1 persona esperando por su comida y pedí mi comida sin problemas (no pregunté por la oferta porque era la misma señora que gritó en el extranjero). Los chips no eran muy buenos en absoluto, el tamaño de la porción era pequeño y habían aumentado el precio de lo que normalmente tenemos en 30 p desde 6. 19 a 6. 49! Vaya timo. Pedimos la salsa y eso parecía haber aumentado también.Sin duda no volveré a este KFC! De media a mala comida y más cara que las demás! Flagrante estafa!

Usé esta sucursal aproximadamente mensualmente durante varios años y el servicio / comida ha sido aceptable.Sin embargo, la semana pasada me dijeron que el pollo duraría 30 minutos. . (Esto fue poco después de las 5 pm, cuando pensé que había muchos pollos sentados esperando la hora del té.Más de 35 minutos después, recibí mi pedido.Esta semana, ordené que me dijeran que había una espera de 20 minutos para el pollo. (Nuevamente, fue justo después de las 5 pm, nuevamente, sorprendido por la hora del día).Una vez más, 35 minutos después, una joven bastante gruñona gritó mi orden, la tiró en el mostrador y me dio la espalda sin más que un "lo siento por su espera". ! .No sé qué ha pasado aquí, pero durante mi espera, 4 personas se retiraron debido a la espera y una señora pidió un reembolso después de haber pagado, ya que no estaba dispuesta a esperar más.Espero que se solucionen pronto ya que no regresaré a esa sucursal en el futuro inmediato ya que el lugar ha "perdido la trama".

rude staff, slow service ,wrong order, absolutely shocking. Bad management. This is not a one off I have been in three times over the last month and every time its the same.

I had eaten a rice box dish and after hours of eating food I was at my mom's then moments later I ran to the bathroom and was sick in the toilet

El orden incorrecto y el gerente en la noche ni siquiera pudieron solucionar el problema. Intenté llamarlos varias veces y no contesté el teléfono. Volví al restaurante para obtener una comida de reemplazo, me dieron un marrón áspero cocinado en mi hamburguesa y no me dieron mis fichas. Absolutamente sorprendido de que incluso después de estropear la primera vez, estropearan mi comida. Raramente como KFC y definitivamente nunca vuelvo a ordenar de este.

Invocado para recoger una comida para la familia. Era media tarde, así que el lugar estaba vacío. Conseguí un cubo de ganga para 12. 99. La cantidad fue increíble y la calidad como siempre excelente. Este es un buen KFC cuando no está ocupado puede ser deficiente cuando está ocupado.

I love a KFC but consider it expensive for what it is. Would not eat in any on a regular basis though, just occasionally.

Service was very very slow and inattentive no one was really interested food was ok a bit soggy to tell the truth

Pedido a través de Just Eat. . . objetos perdidos. . . sonó y dijeron que sería reemplazado en 10 minutos. . . esto vino del gerente. . . más de una hora después, y media hora de llamadas sin contestar, llamé a Just Eat, quien me dijo que solo ofrecían un reembolso por los artículos faltantes. . . no por la comida que se había enfriado debido a la información incorrecta dada. . . qué tan difícil es leer una orden volátil y dar la información correcta. . . Nunca volveré a ordenar desde aquí otra vez. . . servicio repugnante

Este no es solo el peor KFC en el que he estado, sino el peor pollo en el que he estado, ¡y he vivido en East London!

Hubo bastante cola cuando entré y no mejoró, la señora que atendía no se dio cuenta de que hasta que había personas en la parte de atrás solo hacer bebidas podría haber sido más útil si hubieran estado tomando órdenes para. Pero si buscas comida RÁPIDA, ve si.

Been a few times was rubbish slow service staff absolutely so rude just messing in back. Thought I'd give it 1 more shot but no rude staff was noone in took them 25 munites to serve me just laughing at me gave me raw cold chickin ad to walk out that place needs closing down and the staff need to go just a vile place vile staff get rid

Tried one of those double down burgers before they stop doing them. Ordering one was quick but we had to wait over 10 mins to get our order in a very quiet KFC. Plus the restaurant wanted a tidy up. Plastic Spoons all over the floor. Carpark small for a KFC and Costa to share.

Tried to order food and they said they were out of chicken because of two large orders and would be 15 minute wait. The staff looked so oissed off so tried to jome with them and say fine to wait. When I got home with the food is was salty as hell and clearly tampered with. Close thus place down the staff are rude and clearly dont want to be there absolutely dusgusting!

Nearest local kfc to me is Broughton Lane, Sheffield Arena, Sheffield S9 2DD. Staff very rude and their uniforms are filthy. On Staff has skin rash or disorder not suitable to serve and handle food, I could not take my change back of her never mined eat my chicken. Get showered - was your uniforms - please stay at home until your skin hands rash goes away. Finally please learn English if you come from other country.

I called in to get 2 separate "buckets" to take away. It was lunchtime so it was busy but i...

Visitamos el nuevo KFC en Woodseats hoy que comparte un aparcamiento con el nuevo puerta costa siguiente igualmente. Intenté una caja de arroz kfc que fue muy decepcionante y ojalá no había tirado el dinero. Al menos la joven que me atendió fue agradable, pero...

Servicio terrible, parece sucio. Siempre cierra temprano, no volvería. El lugar parece sucia, se siente sucio y probablemente está sucia.

Food was no surprise, the usual KFC menu was available. Food was adequate, although both our orders wer incorrect when they arrived, once that was corrected the food was ok.

This 'restaurant' is absolutely appalling. The floors had not been cleaned and were littered with drink, bottles and food. Worker that served me was extremely stupid and took about 10 minutes to get my order right, continuously repeating my order and still managing to forget half of it. Although service was quick, this KFC is absolutely shocking and needs a health and safety check

This place quite possibly is one of the worst KFC'S in the country, the staff are awful and can't get orders right and you are lucky if you can get a member of staff that speaks clear English which makes it a real problem for me as i am hard of hearing as it is.Awful service they never have enough staff on to cope ,The food by the time you get it is cold more often than not and absolutely awful portion sizes to say the least.I should not have to go miles and miles out of my way just to find a decent KFC the management of this place need to get a serious grip of this place because it truly is god awful and judging by the other reviewers they see the same things as me this place doesn't even deserve a 1 for rating it should be Zero coco the clown would do a better job of running this place.Mark L

Called in for quick bite with the other half who loves kfc was bit shocked at how dirty it was bins overflowing tables dirty and floor a mess. The lady's toilet was clean but no toilet paper THANK YOU TO WHO LEFT A SMALL PACK OF TISSUES I got the last one. The hand dryer wasn't working so had to dry my hands on my clothes not impressed. Not sure I will be visiting again The chicken however was up to it good standard so my hubby was happy .

The refurb is lovely but sadly the service is as bad as it ever was. No one in apart from 2 waiting for food already ordered, granted it's not a hot spot for trade or so I thought. Firstly not one item of food out in the racks to pick from so we ordered 2 zingers, then there was a muffled 'it will take the full cooking time' came from the kitchen to which a conversation was needed to determine how long that would be (7 mins ha!) we agreed to wait and sat down by which time the place became packed, it was tea time, 18 mins later no food. I might be picky but we were in a rush and that's why we picked 'fast' food. Staff non fussed felt like an irritant asking where it was then returned to till twice for sauce and salt.Like the very odd KFC but not this one.

Staff are not interested in serving you they are not customer focused they have an attitude problem, the manager need to do serious work here !

Good food and helping and friendly staff. I just wondered if they can use the same coating for chicken piece as they are using for wings.

Staffed by miserable, almost offensively indifferent staff, this dirty, shambles of a KFC is a disgrace. If I could, I'd amend my one-star rating to a 'negative-five'. It really is that bad.

I went into KFC tonight about 9.30pm but when I got to the counter to order chicken I was told that I would have to wait 20 mins.I informed the staff that it wasn't 'fast food ' to which he rudely replied "it isn't fast food it's fresh food" but as I recalled my last visit , it wasn't either.The only thing that I wouldn't have to wait for was a zinger burger so I declined to the nearest chippy.KFC is poor value for money and portions are very small and not what they advertise on their posters and quite often they forget parts of the order.What is most frustrating is that they take order after order after order with very little food going out- I would prefer to drive miles away to City road which has always been good.Not happy- sorry

WHY DO THEY NEVER OFF YOU THE DIPS WITH A BONELESS DIPS MEAL?!? It comes with 2 dips (apparently) but I've never been offered them in this KFC. This does not please my 10yr old daughter when we get a takeaway from this KFC. Also, my chicken tasted weird too. Seriously doubt we'll coming back here again.

Absolutely shocking customer service! Took 15 mins to get around the drive through then got told we werent allowed to make 2 orders, eventually made our orders, got told to wait and they would bring it out, they bought out 1 order then said we'd already had our second order, when we said we hadn't had it (because we hadn't) we got accused of lying! Why would we lie about a little zinger burger! plus they ran out of chicken! I don't think one member off staff here have any training or customer service skills! what a joke!

This place has undergone great changes recently and is now ultra modern and clean inside.It is much smaller than it was, but the serving area is better laid out and booths are better.Staff appear to be better at serving too. The food has always been good here and it is probably my favourite KFC to visit.Parking next door is good, although they are currently having work done there so it is busy with builders vehicles.

This kfc is easily the worst one Iv ever been to,the guy behind the counter absolutely useless, he has no clue what was goin on. The people were building up waiting for their food an the poor girl was tryin her best to sort everything out, absolutely awful, I don't know how this can happen in a fast food place but the last few times Iv been it's always the same, I'm never goin or taking my kids here again,

I have visited a lot of countries and quite a few KFC's over the years, which have always kept up the original standards. Woodseats KFC has over the past few years definitely gone down hill, the food been very mediocre and the service even worse. I really thought that a refit might do the job but alas no, it's still the same and actuality worse, queuing for orders for 20min and the same unhelpful staff. How is that possible KFC?

New refurbed and it looks great. The staff however are another issue maybe they are too stressed to be friendly. I had to wait over half a hour for my food, other people were waiting for meals and their ice creams had already been served and melted, when this was brought to staffs attention there was no thought of exchanging just a shrug and a sorry. Food we had was up to the usual standard thoughIf your in a rush avoid, use the other one at the other end of the road

Staff are nice but the waiting is so annoying. Thought it might have improved with refitted shop. Will not use again.

This must be the worst KFC ever. It is bland, dirty and has the mardiest staff in the world. The large lady that served us behaved like we had asked for gold plated chicken. Rude and looked very unkempt which is not great in a food environment. Really needs closing. Even when clearing up she couldn't resist banging all the chairs. The food was ok but the gravy is vile these days.

The food was greasy and cold when i complained i go the same as a replacement wont visit here again not good service im afraid

Would never go to this KFC again! Been three times now, and waited 15 mins in the queue and then about 20 mins for the food and the staff are just ignorant!

Visited with grandchildren. Toilets filthy, soaking wet on the floor.I told the counter staff who said ,oh .we'll look, but nothing had been done by the time we left. Whole place looked dirty. Staff looked bored and everything too much trouble. Told others about his experience, and they had same experince. no wonder hardly ever anyone in when I pass on the bus. Considering reporting to environmental health, its was so awful ..

I'm not one for fast food, but I've always loved 'Kentucky Fried Chicken' since my childhood. That's 40 odd years!I've now tried this Kfc (Chesterfield road) numerous times. It really is consistently bad. The chicken is ALWAYS dry dry dry! The chips are never great at kfc, but I don't know what this store does - they really are abysmal - cardboard they are!Service - this fluctuates, sometimes I feel the servers just hate working there and this is very apparent in their service manner and attention to the order.My last visit was only last night. I ordered 3 piece variety mealWith diet Pepsi and a chicken gravy.I got home to discover:3 piece variety meal, which was very very dry!A tango orangeNO gravy!Now to just give you a bit of background - the place was empty, I was served by two people getting my order, I had to wait 10minutes for the chicken bites (for my partner)What excuse is there in getting the order wrong??I was so fed up that they'd screwed my order again I phoned up to lodge a complaint - I'm still awaiting a reply....

Whichever poor soul is trying to lead or manage this retail business and woodseats really should take a good , hard , long look in the mirror . Whilst appreciating this is not a 'true 'restaurant , the service I received on Sunday was appalling and it charges prime time prices for takeaway food .Three people in the queue on arrival ,15 minutes to get to the counter . Staff hanging around the serving area helping themselves to drinks ( could have been on a break but it was the dinner time rush ) . Several other members of staff could be seen , doing literally nothing , hanging around pointing at things , whilst the poor serving girl struggled with the till ,clearly not trained adequately in any aspect of what she was expected to do . Our order was wrong ,no fries,no dips . The queue on leaving was literally to the door (20 people at least ) whilst the staff and supervisors (or they acted like they thought they were ;delegating to the one member on the till) didn't do a single thing to attempt to remedy the situation . A total embarrassment on all aspects of the customer shopping trip , disinterested colleagues , abysmal service and too many so calls Chiefs delivering wrong orders. Would not recommend and frankly wonder who granted this franchise . having

every time ive visited KFC at woodseats ive been disappointed on this occasion however i was appalled when i found what looked like a chicken foot in my meal, i was nearly sick. on top of this the boneless chicken i ordered was rock solid, at first i thought it was just me being stupid but my friend couldnt bite it either. tried ripping it in two and couldnt so i have no idea what that was but it was vile. never ordering from this branch of KFC again.

Visited this KFC tonight approx 7:30pm. Ordered a simple 12 piece boneless feast and a staff member behind the counter huffed and puffed because he didn't have enough chicken ready, meaning he would have to cook some. Also muttering under his breath "f*****g hell". I'm guessing then that the person on the till tried to get me to change my mind by telling me I would have to wait. I'm sorry I was a paying customer who simply ordered something from the menu that wasn't a simple snack box for £1.99Won't bother next time

i remember the old little one on Woodseats which was brilliant this one opened, maybe 20 years ago and from day one you had to wait, wait in a queue wait for the chicken. We have been twice in 2 weeks the first time, Sunday lunchtime we walked out as very few staff, a queue plus a wait of 20 minutes for chicken, fast food it was not! we returned this bank holiday Monday, lunchtime again this time no queue but it would be a 20 minute wait for the chicken, my husband slightly annoyed told them to forget it and we went down to the drive through at Queens Road no waiting excellent meal piping hot, If you can see a queue at the Woodseats one from the car park don't bother going in your looking at 30 minutes wait the place isn't that clean and looks really neglected, hacked off staff with dirty uniforms .

This is a good very busy shop in a nice position on the main road. What can I say but kfc is kfc same no matter where you go. In my opinion one of the best fast food places to eat. Great menu good selection nice clean restaurant.

I rarely buy KFC but I did buy from the Drakehouse branch after a late shopping spree when I couldn't be bothered to cook, there were two of us and we each ordered our meals and large gravy as extra, the card payment machine was not working and there was no notice of this until we had got to the order window so we had to drive off and get cash from the nearest cashpoint then queue again, the meal was already in the carrier when we drove round to the collection point and when we got home there was a gravy missing even though we had paid for it, all in all it was not a good experience