Based on 3.817 opinions finded in 4 websites
Based on 3.817 opinions finded in 4 websites
Opinions
Worse take away ive orderd,ordered at 11.30 before the opening time orderd for 12.30 i know i cant expect it be on time but it cost me nearly £17 plus i gave driver £1.00,the chips was cold and the two pieces of chicken the skin was hard and cold
Yvette . 2024-10-06
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Driver refused to deliver meal without a code or part of phone number! Confirmation email doesn't have the required code. I had to find some paper and write phone number down to work out the last 4 numbers. Who can memorise a number in reverse?!
Peter . 2024-10-02
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I was missing drink side order and any dip I won’t order again fries were cold
Terri . 2024-09-30
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my order didn't turn up at all
keeley . 2024-09-28
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No original piece chicken and only 2 hot wings
Aaron . 2024-09-27
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Why on earth would your delivery driver ask me for a "code"? He then asked me for my mobile "to show me the code" He frighten me, I thought he was trying to steal my mobile.
Helen . 2024-09-25
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food arrived late and cold, 1 item was wrong to what was ordered
Mark . 2024-09-22
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Cold driest chicken I’ve ever eaten. Must have been there all day.
Daniel . 2024-09-18
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missing orders worst kfc happens all time
Luke . 2024-09-17
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The driver made me go out to the car and was rather arrogant!!!
sandra . 2024-09-17
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What I ordered they sent it wrong
James . 2024-09-14
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chips missing from one meal & the cold cans where in the same bag as the hot food so by the time they were delivered the hot food was cold. need to put cans in a different bag away from hot food!!!!!
Cathy . 2024-09-13
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Dont believe the fake reviews. This KFC has the most friendliest staff in entire Sheffield and food is always hot and delicious. I like the way they greet you upon arrival and help you with selection of choice of food. Ravi and Jackson were amazing.
Indira Govardhanam . 2024-09-11
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So many people with food poisoning from this branch, it needs to be shut down or they need to sack all the staff and get new ones because this has been going on for a while and SOOO many people have had food poisoning from there and as soon as you eat the food you need the toilet ! Disgusting
Ashanti Lakita . 2024-09-09
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Everything was cold and there was barely any chips (half a portion) and very cold not fresh
Colette . 2024-09-07
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Every time I order from this KFC there are items missing from the order…PLEASE READ THE ORDER CORRECTLY..!!!!
Michele . 2024-09-07
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Delivery fast good food not as good chips were terrible xx
Mandy . 2024-09-05
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Incorrect Order no chips beans and burger burnt vile
Symone . 2024-09-03
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Shocking all my order didn’t turn up I rang kfc and they admitted it was their fault, but could I go down and pick it up? if not had to get in touch with Just Eat. If I could’ve picked it up in the first place I would have and not had to pay £2.99 service charges.
Fay . 2024-09-01
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Some red liquid that looked like blood was spilled everywhere on my bag and leaked on to the kitchen side staining it, and also left a hole in the bag of my food.
Ben . 2024-08-23
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Ripped bag, gravy spilled everywhere, cold food
Josh . 2024-08-23
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wasn't very warm and chips was cold .cans of pop was laid in bag next to food making it cold
jo . 2024-08-23
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driver could not find me food was warm.
James . 2024-08-23
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Was the only car there, a small order and we was sat at the window for at least 20-25 mins and they got part of the order wrong
Jacob Booker . 2024-08-20
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excellrent quality and service
Dave . 2024-08-18
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half of the food wasn't there.
Catherine . 2024-08-18
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was well impressed didn't av any issues apart from chips being cold. think you should av the option of having gravy instead of extra chips
Davina . 2024-08-17
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excellent quality and service
Dave . 2024-08-11
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3 piece meal and got 2 drumstick with hardly any meat of them. Poor quality food for something thats over priced
Ben . 2024-08-11
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Ordered 12pc boneless banquet, zinger burger meal, popcorn chicken. No boneless chicken came. Can't get through to the place on the telephone - 'line busy', have tried many times. Driver went the really long way round to get to the house so food was lukewarm.
Roisin . 2024-08-09
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I have received food poisoning at this KFC, don’t recommend it all, their is a better KFC at Handsworth.
15PG Gamer . 2024-08-02
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He wanted £5 cash for delivery because I didn’t give it he took off with my food
Dennis . 2024-08-01
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my order was never delivered, i demand refund
Nikodem . 2024-07-30
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Missing items! Although was ok delivery time
ellie . 2024-07-26
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Food was literally cold once again
Matthew . 2024-07-26
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The gravy spilled out the bag onto our carpet please deliver properly
Middlesbrough . 2024-07-25
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Food cold and not exceptable. Cold drinks put in with what should be hot food.
Emma . 2024-07-25
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This KFC always manages to get my order wrong.
Ben . 2024-07-22
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didn't get the order but took my money, said that the order had been delivered but not received anything.
doreen . 2024-07-17
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Didn’t receive our bottle of tango with our order
Sallyann . 2024-07-14
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full norder not received this is not first time from this restataunt either very poor
Tanya . 2024-07-12
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Polite staff, quick service, great customer service
Kelly Puleston . 2024-07-11
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No gravy or fries after 4 fries and 2 are gravy’s where ordered and paid for this food was for family and my 2 young children who asked for the fries that we didn’t receive I would like a refund for this order
craig . 2024-07-10
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2 portions of mashed potato missing from the order. Food was not very hot, and 4 chicken drumsticks out of 6 portionbs
sandra . 2024-07-05
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I am absolutely fuming ordered a bargain bucket n never turned up with chips Joe is thst possibly
Michelle . 2024-07-05
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We asked to swap the drinks for gravy and the request wasn’t actioned and the chips were soggy and cold
Julie . 2024-07-05
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It's a KFC, it sells fast food. It has a drive thru, it has a car park. What else can I say?
Steve Gibson . 2024-07-01
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There’s always items missing from this place - usually the dip. And is it really that difficult to pack the bag? Why would you place a wet, heavy drink can directly on top of food?
Ashley . 2024-06-28
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order large beans and large gravy and got 4 small pots of beans, grandson not happy and neither am I, read the order
Janine . 2024-06-28
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Food missing again , we are a big family now some have to share and wait for me to order again
Samantha . 2024-06-27
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the driver was fast but the store delayed the order by 40 minutes before preparing the food. and also didn't package the order well as well as missing items from the order too.
Brodie . 2024-06-27
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The food was burnt not happy with it could not eat it it was inedible
Donna . 2024-06-24
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excellent service and food
Dave . 2024-06-23
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ordered for at 1730 for 1830 give kfc enough time for delivery with the football beoing on tv got a message off just eat saying delivery woill arrive for 1900 threatendend to cancel order then came 15 mins late shocking if you want to watch football on tv then dont take deliverys
Paul . 2024-06-20
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Only went in for a leg and a wing pick me up and through me out
Mark Oakes . 2024-06-19
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very nice delivery driver .had a bit of trouble finding my address because i live in a block of flats but the gentleman phoned me to direct him to the block .big high five to him top.guy
Paul . 2024-06-17
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Gravy was missing from the order.
natalie . 2024-06-16
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Popcorn chicken was missing from tje boneless banquet
Edward . 2024-06-15
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Driver had so many drops by the time he got to us food was freezing. Always a hassle either missing food. Cold food or mega late when ordering from city road KFC
cherie . 2024-06-12
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Food was cold because the driver couldn’t find the house and waited half an hour to call so the food was stone cold
Chantelle . 2024-06-12
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The fillet burger was burnt all round edges i couldn’t eat it the whole meal was cold piece chicken was cold burnt and u could taste it was burnt . Well it’s not good when u order kfc and had to chuck it in bin not ordering from city road kfc again ,
Karen . 2024-06-12
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very nice delivery man, very polite
alison . 2024-06-10
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The original chicken was burnt and not edible. Very disappointed especially for how much we spent
Faye . 2024-06-09
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Very polite delivered delivery guy
Maa . 2024-06-03
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The place is not clean as it should be. Toilet is never available.
Andrzej Kantoch . 2024-05-31
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Chips were cold and the dips were missing.
Alex . 2024-05-31
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I ordered sweet chillie sauce and I received supercharger sauce not happy and the popcorn meal for my son there was no chips in it so I’m sharing my food with him
Ebony . 2024-05-31
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They got the order wrong i didnt received the bonelesss meal
Phoebe . 2024-05-30
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Dint get my chips with my order only my hot wings and drink
Ashley . 2024-05-21
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Several orders from this branch they never ger the order right this time Pepsi instead of water and no dips clearly says order has been checked but obviously not the case needs to improve
Jamie . 2024-05-20
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the food wasn't warm. was disappointed with todays food.
Catherine . 2024-05-19
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I was missing my gravy and chips very angry
Khalid . 2024-05-18
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What a disgusting place The restaurant close at 9 pm despite the website says 9.30 and 10 for drive through The manager response to my complaint was appalling and careless and rude. She literally told me I’m honestly the first person complaining about that. They deserve to fail miserably and all the community job after jail people working there deserve to find a better work place. How on earth can you close a restaurant at 9 on a Saturday night in May, that can only happen in this f up Sheffield. I’m still struggling to believe what happened. What a miserable place with little employees that only aim to go home. Plus I see them always smoking outside behind the premises and the food is always bland and old. The only reason I use them is when kfc offers some good deal like the chicken wings I was supposed to buy tonight. This must be the worst kfc in the uk and the workers are rude as a Karen diners Unbelievable. I really hope the kfc area manager reads this complaint which I will also send by email. I’m shocked. This country has gone to hell and these kind of people are the reason. I really hope they will enjoy their free time with the restaurant closed tonight at just 9 pm, I hope the company will let them all go, because if you close a restaurant at 9 that means you want to close down and you don’t care about business. Disgusting
X2 JoelMK 33 . 2024-05-18
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Mr lover man shaba They call me Mr Bombastic Ali fantastic
Joshua . 2024-05-16
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chicken and fries were cold and no bottle of coke as requested. rang to report it and they didn't care. Accused driver of pinching it. chicken pieces were tiny
Sarah . 2024-05-16
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Missing loads from my meal can of pop all dinted so can’t even open it
Natasha . 2024-05-15
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The food was cold and the food was also not fresh nothing on the order was fresh only can off pop total waste off money
Kaye . 2024-05-07
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came freezing cold. went to other side of sheffield first with order and was missing an item
josh . 2024-05-02
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Worse meal ever from KFC. Hardly any barbecue sauce, far too much mayo, and on top of that, fillet of chicken burnt and probably been left too long keeping warm. Horrible
CHRISTINE . 2024-05-02
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asked the driver to use the side gate and he just left the food on the wall on a main road and drove off, the cold cans of pop were in the same bag as what food arrived so most was cold by the time we had received it
steph . 2024-05-01
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Food wasn't bad but Handsworth is better than city road
BLADESLAD 84 . 2024-04-30
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Shocking!! The delivery driver stole my food I paid £50 for the food and nothing was delivered.
Jodie . 2024-04-28
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it was poor service food was missing
Lois . 2024-04-28
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Whenever I order from this restaurant, they always sub a large gravy with 2 small gravys. It is not the same amount. You'd 4 smalls to make up a large. Stop doing this.
Ben . 2024-04-23
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I’ve always ordered from here and I don’t no why I do it, to know I always receive the wrong order or missing orders not only that cold food and raw meat this is my 6th time I had food poisoning. Something needs changing because they not cooking the chicken right we’re making people sick. They don’t follow instructions like if you have allergies to anything
Chloe Yates . 2024-04-18
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Always forgetting items in my order and just eat refused to refund me for my gravy I never received
Quinn . 2024-04-11
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the food was cold the chicken looked like a 80 year old and the chips was like rubber and some of the food was missing 😐
Johnathan . 2024-04-10
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order delivery time changed constantly..food barely warm when it arrived, popcorn chicken anemic, just not enjoyable food. happens regularly, time to stop ordering
Natalie . 2024-04-10
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Gravy's lid wasn't packed propery and was spilled out.
Sujit . 2024-04-09
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cold and missing food won't be be going here again
Tara . 2024-04-08
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The chips were like warm and soft but the chicken was nice
Richard . 2024-04-08
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Never even received this order. Phoned up to ask where it was for them to say they had passed it to a driver so it wasn’t there problem not happy terrible service
Faye . 2024-04-07
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Bit to crispy ie burnt today ??
Kenny . 2024-04-04
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The third time now that the order has been wrong, always in the restaurants favour. ordered zinger towers got normal fillet burgers. The food is abysmal! Overpriced rubbish! Never again.
Nigel . 2024-04-03
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didn’t give me my full order the popcorn chicken was missing
Tyler . 2024-03-31
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Did not get what I ordered! Ordered a 2.99 mini fillet burger and got a minute piece of chicken in replacement?!? The chicken was cold and I had half a bag of chips
Jo . 2024-03-29
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it was cooked for too long. the chicken was over cooked. crozzled to where the cat wouldn't eat it. not happy.
Catherine . 2024-03-28
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Part of order missing no popcorn chicken as ordered
Katie . 2024-03-27
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Shocking service never turned up fumming!
Sabrina . 2024-03-26
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missing can from one of the meals. fries a joke - 6 in each meal
Hazel . 2024-03-26
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Ordered on the app it failed, then had to go and order at the kiosk. When food arrived it tasted like the oil for the fried chicken burger wasn’t clean, everything was cold and the meat was dry. This cost a lot of money for what it was and it was awful. Don’t order here. The manger at Komune is cool and helpful but the food was dire.
73 Opinions
My family and I turned up to order a boneless family bucket from KFC, only to be told you can only order via the kiosks. Out of the 4 self service kiosks non of the touch screens were responding which meant quite a lot of people couldn't order. They eventually agreed to take orders via the till so a few mins after we paid only to be then told, "sorry we cannot serve any of the meals that come with popcorn chicken so will have to refund you". I suggested that this rules out half the menu so would be happy with something substituted instead of the popcorn chicken". They said we can't think of what we could substitute them for so the money will be refunded in the next couple of days. Thankfully it wasn't my last £25 in the account otherwise we wouldn't be eating till we got home. My advice is to use one of the other food outlets instead, as the burger king meal my daughter had and Subway my wife and I had was fine. KFC - 0 stars, Burger King - 5 stars, & Subway - 4 stars. Overall - 3 stars.