Based on 212 opinions finded in 2 websites
Based on 212 opinions finded in 2 websites
Opinions
I went with a friend received very slow service with no genuine effort to apologise for the service. The food was ok but given how long we were waiting it would have been appropriate to offer some form of complimentary drink or plate of a starter. Any gesture would have been reasonable
Marcia McFarlane . 2024-10-23
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We were staying at the hotel for one night, so decided to spend the extra and have a meal at Marco Pierre White. The staff were excellent but the food was appalling, we ordered a ribeye and a sirloin steak. Both meals were sent back cold and under cooked, they returned burnt and half the size. Very very disappointed I now know why it's got such poor reviews.
Darren Slater . 2024-09-21
MORE AT Google
Very unprofessional and definitely not a relaxing experience as you are hounded for payment from the beginning to the end !
Electric l . 2024-09-19
MORE AT TripAdvisor
Lovely restaurant, lovely food, prices on the higher end but worth it. Was very quiet when we dined
Charlotte . 2024-08-09
MORE AT Google
Nice place in hotel very clean excellent staff special shout out to Harriss who was excellent very quick service and excellent steak
Philip B . 2024-07-12
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Shocking, appalling!! Visited on Monday, server spat his dummy out because we had an extra body ‘he had to set up another table’ aye, sound marra! 8 of us tonight, 4 steaks totally incorrect, other 4 were given to the wrong person. Chips not delivered, sauces not delivered. Very poor. Service was as good as aids. Very stroppy, no offers for drinks etc. Another couple groups walked out. VERY POOR!
Liam R . 2024-06-26
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Great steak and service was brilliant, not sure why it has so many bad reviews.
Wesley Kitchen . 2024-05-09
MORE AT Google
I haven't tried food, only beer. Prices are like at London centre bar.
Valentas . 2024-05-04
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A lot bad reference.. which I do understand. Prices are just higher than needed. Starting with some real good news. The wine. Tempranillo for 21,50 or so is just a great deal I get the Ribeye. I can't say it enough. If you bring a steak to a table. Get a sharp knife 🔪.. the "steak" knife I got. Was probably the cheapest you get at the Action. This in combination with high price steak is so wrong. It could hardly cut butter. But I did get a proper steak knife later. The steak.. really I was surprised. Was done as I order it just perfect... the thing is. Probably on a Thursday evening. So many steaks on the Menu. It was frozen. This is why it takes longer. And you can see the condensation water mixed with the blood. Something when just look on Internet..you can avoid and make it looks much more the right way. Because how this was done. It made a little more hard to cut I not have a problem with this. As long. It has a nice tast. And yes the tast was it should be. Small note. I keep getting confused. Crisp and fries. I think fries have a thinner cut. But ok.. and it looks just straight forward .. but her was a little disappointing.. it can be that hard. But it really is an important add on to the menu. If I was be involved. I would sit down ..get a good chips /fries or what name you want to give it. Give it an personal twist. Waiters are very helpful and over all, what do you need more. Must say. Looking at Google.. no restaurants close I would Looking forward to go 😉
John van Straalen . 2024-05-02
MORE AT Google
Just having afternoon tea here. The food is delicious, just enough. Our server Julie has been really helpful and kind. Would highly recommend
Carol Hibberd . 2024-04-27
MORE AT Google
We went for afternoon tea. A thoughtful gift from my son. It could have been wonderful; the sandwiches, tea and Prosecco were lovely. But it seems the hotel has no way of reading a QR code. Our meal kept being interrupted by requests to email our booking to the hotel (which we sent twice while seated). Eventually having to have it photographed off our phone. Then the cream for our scone was sour and inedible. And the whole of the event was accompanied by a loud commercial radio station blasting out adverts for car tyres and the like. Blooming shame really.
Garry N . 2024-04-08
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Overpriced, uncooked chips, size of fish not worth the price paid. Waiting time too long. We requested the sauces and the water when the mains was served , only got it after finishing the food. Waited another 20 mins for icecream to arrive,
aati2999 . 2024-03-20
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So I was on a business trip staying at the Doubletree hotel partnered to the side of the restaurant. The food both nights was excellent. Really impressed with the scotch egg starter. More importantly was the friendly staff. I’m a pretty awkward guy and sitting in a restaurant on your own can be pretty intimidating. The staff get the marks for a perfect balance of attentiveness along with pace of service and friendliness. Not only that but good communication. This restaurant and my experience was made up by the staff. I should hope this finds the attention of the management in charge to forward their praises on to a great team. Especially considering one poor staff member was at the brunt of my accidental dropping of the card reader leading to me spilling coffee over the meeting desk. He was very graceful in the matter. Today’s society is driven to only highlight people’s failures. It’s important to highlight excellent service too. I attended the 11/3/24 and 12/3/24 so hopefully the respective staff that worked those evenings can get the corresponding praises.
Alexander Ingram . 2024-03-12
MORE AT Google
Excellent afternoon tea. Our lovely server Sue put us at ease straight away - very welcoming and attentive!
jllewellyn2020 . 2023-11-22
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Pork alla Milanese. If Marco experienced what I did, he would sack the chef! A slab of pork in breadcrumbs with garnish on top. I'm not a food snob I just happen to have experienced authentic Italian Milanese and a 1/2" thick slab of pork doesn't cut the mustard. It should come with an Italian sauce, sadly it wasn't on the option list. However, the waiter did offer Heinz ketchup. Please travel 8 miles further south and have some authentic Sicilian food at Sicily on Sheffield Rd (Monica and Pepe) Don't waste your hard earned cash at this establishment. Gets a 1 star as eating out is all about the food. I can suffer dire service is food is very good
M Ward . 2023-11-21
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Where to start! You would think that mr White would know how to make a classic Caesar salad. Well he doesn’t seem to. Unsalted anchovy fillets are completely wrong. They should be salted to give some counterpoint to the dressing. The dressing is obviously not freshly made as the ‘chef’ had no idea what was in it. It was completely anaemic. How hard is it to fry up some bread to make the obligatory croutons. Too hard for this uncaring establishment it seems, as mine were out of a packet. Billed as Wheeler’s fried calamari. There were six coin sized rounds on my plate. Mr White is obviously as tired of this business as the life size photo of him shows in the entrance. A place to avoid
Voyager732276 . 2023-10-22
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Food was very expensive for what I got. Had fish and chips in the restaurant which were running in grease. Stayed with group of people at organised function. Meals apart from first night provided. The beef was tough and the pork the following night I couldn’t cut. Leeks weren’t cooked properly. Soup and dessert ok but would not go again.
Olive Francis . 2023-10-01
MORE AT Google
Cant quite work out why the overall review is so low other than picky customers. Steak was cooked to perfection and the staff were very friendly, slightly on the pricey side but you pay for what you get
Kirk Tree . 2023-09-07
MORE AT Google
Avoid One of the worse restaurant experiences we’ve ever had. We are foodies and go to restaurants frequently. We don’t often complain about for food or service, but on this occasion we had to. As you’d expect by the name of the restaurant and the prices, it would be an amazing experience… sadly it was not. Upon arrival we over heard a table complaining, but thought nothing of it at the time. I ordered roast chicken, which was average. My partner ordered a fillet stake, rare. This was the second most expensive item on the menu. His arrived over done, close to well-done. Sent it back hoping for a fresh one, but instead we were told that “it’s the lighting in the restaurant, it is rare.”. We were offered something else off the menu as if we ordered it again it would be the same. Very rude, really didn’t want to help us. It put me off my meal so I didn’t eat. It also took over 40 minutes to receive our food, then another 30 minutes to get the replacement dish. Thankfully a senior waiter kindly took the stake and my dish off the bill. Unfortunately we will not be coming back again. Its just a bad hotel restaurant. I’d honestly say you’d get better food and service at Weather Spoons.
Ellen Unsworth . 2023-09-02
MORE AT Google
We visited for or afternoon tea . The venue was quiet clean but we did notice a few stains on the window sill and carpet around our table . The waitress was very polite . It was nice to have proper linen table cloth , napkins and cutlery . This made it into an occasion , as we were celebrating my friend's retirement . The tea was served in an unusual container , within an empty wooden drawer . There were two each of four sandwich fillings , all served on white bread . These were all moist and fresh. However , a variety of breads would have improved this aspect . The scones were shop bought, not made on site , which was suprising as it was within a restaurant . Individual pots of quality strawberry jam . The amount of cream provided however, was quite stingy . Only one very small glass shot glass full between two. We also got two mini slices of three different cakes . The chocolate and the lemmon ones were lovely but the carrot cake was too dry to eat . We had a choice of tea , which came in china pots . Refills were provided , when requested . The waitress forgot the prosecco but brought it when prompted . In all an adequte afternnon tea but quite pricey My friend and I enjoy afternnon tea and have had much better elsewhere . We would not return to this venue .
Katrina D . 2023-08-02
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Afternoon tea was very disappointing to say the least I’m not recommend this to anyone at all Presentation looked, great very impressive However, it looks can be deceptive and they were The sandwiches were very poor, very cheap, sliced bread and we will never asked what sort of bread we would prefer I do not think they could have sliced the ham, beef or salmon any thinner Sandwiches were bland and an appetising ..might as well just given us bread and margarine The cakes were quite tacky Very cheap and gooey The scones were small, and like the ones from Iceland Not once were, we asked if everything was alright And had we not had been so hungry we would’ve said something To be honest sometime, it’s just not worth it at the time to kick up a fuss There was only one member of staff who we saw, and she was very pleasant. We would have felt a bit mean having a go over the poor standard of food we were served Best thing to do is just not return and we certainly won’t recommend it
Fearless14232142837 . 2023-08-01
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Well I was looking forward to a nice meal ,wine choice very average ,only 2 waiting staff one of which dropped my knife and fork on my lap . Opted for a 10z ribeye steak came out on the plate with just 3 tomatoes that’s it no veg etc with a side order of under cooked enemic chips .below average and will not be returning ,its more marco Pierre hsite white ,very disappointed
John T . 2023-07-02
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Have tried this franchise before elsewhere in the South and been moderately underwhelmed but dinner here in Sheffield was excellent. The French Onion soup was authentically flavoured, and the ribeye steak as good as one I have had in the last couple of years cooked exactly as requested, tender and great taste. The chips were spot on too. Accompanied by a modest Rioja which also pleasantly surprised. Previously reviews suggested the music was intrusive and I was surprised when a passing comment to the MD led to an instant reduction in volume!
Zerofourfive . 2023-06-06
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Beautiful restaurant, amazing food! Looking forward to eating there again in the future.
Richard Marshall . 2023-06-06
MORE AT Google
What a different experience from last time! This was are 3rd visit to the restaurant and was the best by far the hole exspiriance from start to finish was amazing, the food was brilliant and the staff was amazing will definitely be returning when in the area. Connor, your team where outstanding
sampC9728SG . 2023-06-03
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Had a tea, bread was dry, cakes were ok. Deffo not worth the money £40 with a woucher, god knows what it cost without.
Nigel Siggins . 2023-05-06
MORE AT Google
Wasn't expecting much given the 3.4 star rating, but we were staying at the hotel so went anyway. Very pleasantly surprised, senior waiter was very good, food was good. Good children's menu. Only suggestion would be that the music was a little too loud.
Joe Harwood . 2023-05-01
MORE AT Google
Decor getting dated and in need of some tlc. Food good, but there are better and cheaper alternatives in Sheffield. Lovely staff-particular thanks to our waiter, Joe. Lovely guy. Glad I went for my bday, but would t go again.
Sightseer17012238842 . 2023-04-02
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I stayed at Double Tree hotel where restaurant is based. My hunch was to eat out as hotel food in the Uk is normally pretty disappointing. However against my judgment I thought I would give the restaurant a go. This has to be one of the most underwhelming dining experiences I have had in a while. It didn’t start well. I ordered smoked salmon to start. It was served with what I can only describe as savers brown bread. Salmon was ok. I ordered fillet steak for main. Fillet was cooked well, but tough for fillet. Chips could have been oven chips really nothing special. Not impressed and would definitely give this restaurant a miss if I ever came back to Double Tree. Waiting staff were friendly and helpful.
airfish1 . 2023-03-16
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Booked the meal for me and my partner to celebrate our first valentines Day. Meal was excellent and service was excellent. Thank you for making our night an enjoyable one. We will definitely be revisiting.
Susan G . 2023-02-14
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Food wasn’t bad but unfortunately mixed the steaks up (one medium rare and one medium) Service however was diabolical. January 50% off offer doesn’t cover steaks only main courses which isn’t explicitly clear in the small print. No knowledge of wines/beers available, food coming out in dribs and drabs 5 mins apart. Ignored by servers who didn’t come back to the table after clearing main course plates away. Not worth the service tip that gets put on the bill at the end. Won’t return - £100 spent for not an enjoyable experience.
Venture32610947114 . 2023-01-22
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Absolutely awful, steak was all fat and grizzle , as it was a voucher we weren't offered any starters or desserts , wouldn't go there again we weren't the only ones there that were disappointed and complained
nickmason69 . 2023-01-21
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We visited as a couple. Christmas gift from our daughter First the Groupon voucher wasn't recognised Then sorted Had 2 steaks with about v7 chips 4 tomatoes steak tough and rubbery hard to chew. Offered no sides No taste to steak staff didn't seem like they wanted to be there All in all very disappointing will not return were offered complimentary coffee declined Was told it was the butchers not the chef. With so many bad reviews on steak quality. I would be changing my butcher
traceymason63 . 2023-01-14
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The food is far too expensive for what it is. I had the burger, and it tasted good, but the price was excessive.
Andrew Taggart . 2023-01-02
MORE AT Google
It started badly when, for a business dinner, I asked for a quiet and discrete table... only to have a 'sigh' and roll of eyes as the response, then a "but it is set for breakfast"... it was 7pm... the place was two thirds empty. Not a good start, and then came the food... oh dear. For c£250 (incl. wine) I can't say how disappointed we were. Food was not as hot as should have been, and the ribeye's were gristle laden and too tough. We managed to jolly along the staff to try and turn around the atmosphere... I think they forgot that was their job... and can't state strongly enough to anyone thinking of booking here for an 'occasion'... don't. The hotel bar food is just fine, and less than half the price.
A_recent_customer . 2022-12-03
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Well don’t go !!! After booking for 2 birthdays for 6 adults and 4 children. What can I say the meal was awful I have never given a negative review or never not left a tip but this is on another level of feeling ripped off. We were asked to pre order our food before our Sunday evening visit, there were a handful of other guest in the restaurant we waited a while for starters very mediocre to say the least, then mains were absolutely awful steaks not cooked as asked for , the chicken had a really strange texture to it making it inedible all served on cold plates so food was cold too. My grandson ordered chicken crunch to start with and when his main meal came chicken Goujons it was the exact same as his starter. Very very disappointed as this was a family celebration I told the waitress how disappointed we were I did actually feel sorry for the staff they seemed to be over stretched even though there weren’t many people eating. They did take the kids meals off the bill and we didn’t stay for the desert we won’t be back. And Marco Pierre White I think you need to address your restaurants as a well renowned chef it’s not good for the high prices charged GIVE IT A MISS !!
Hazel Smith . 2022-11-13
MORE AT Google
Onion soup too salty, and worst pie ive ever had,also didnt come with gravy,,, your up north now marco... rubbish
Nathan Broughton . 2022-11-06
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Ran out of large steaks by 7:30 on a Saturday…poor. Flies EVERYWHERE Noisy hen nights Noisier conference attendees Staff didn’t keep anyone in line, it was loud, dirty, plates were left out for 20 minutes… Told the manager we were unhappy and he didn’t care....
C2932GOkathrynb . 2022-09-10
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This is supposed to be a steakhouse. Right... I ordered the rib eye medium. They could not do mixed veg so ordered spinach and peas to do it own mixed veg. The steak arrived and was blue and really tough and stringy. They have obviousliously not prepared nor cooked the meat properly. I could not eat it so sent it back. The waiter said that they will cook my meat more. I said thanks but I'm not eating that piece that was not the quality I would expect. Another piece of rib eye arrived. Sigh... rare stake. Ok... I'll try eating it but it was so tough and stringy you could not cut it. Even with a steak knife... because the chips were on my plate it wasn't returned so had to ask for more. It arrived but at this point I have given up with the steak. I sent it back again and told them I don't want a replacement. I ordered gnocchi instead - staying well cleared from anything meat. Surely they could not mess this up. Erm... snotty gnocchi arrived soaked in what tasted like canned tomato gravy. Not nice. I also asked for parmesan... never arrived. I had to use cutlery which I took from the table next to me. There was also flies. Urgh.... Annoying whilst eating... Marco PW would hang his head in shame. Would not eat her again. Ever, not any other MPW restaurant frankly...
Jay Badenhorst . 2022-09-07
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This is supposed to be a steakhouse. Right... I ordered the rib eye medium. They could not do mixed veg so ordered spinach and peas to do it own mixed veg. The steak arrived and was blue and really tough and stringy. They have obviousliously...
jabes1216 . 2022-09-07
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Bad service flies round my food not happy
aidan warner . 2022-08-11
MORE AT Google
The disgraceful food was matched by the service - twice our steaks were wrong - the first time well done (asked for medium rare) the second time it was so rare it could have been given the kiss of life - the ‘manager’ was not interested and as me and my partner are in our early 30s he extremely condescendingly asked us if we knew what a medium rare steak was- the flys seemed to enjoy the food though -AVOID AT ALL COSTS
Billy Lynch . 2022-08-09
MORE AT Google
Very very average, overrated and overpriced. Won’t ever be going back
Glen Williams . 2022-08-08
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It was Hot in there and the air conditioning wasn't working (and no windows open that we could see). 2 or 3 Flies were bombarding the table the whole time. (and other customer's tables too). A large attractive plate of prawn coctail seemed like it...
bretskia . 2022-08-07
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Awful, DO NOT GO. Made the mistake of not checking the reviews, don’t believe the good ones. Atmosphere was grim, felt like a mix between a funeral and a gta loading screen. Food was bad/mediocre, especially for the price you pay. Website says they have a range of cocktails, they don’t do cocktails. Service was ok but not very attentive. Also the calamari was just squid rings, literally no batter on them like how do you mess that up so badly. If I could give this minus stars I would but 1 star is the lowest they go.
Arch . 2022-07-21
MORE AT Google
On the hottest day in history (39 degrees) we were unfortunate enough to dine at this restaurant. The restaurant was boiling hot, air conditioning not working and flies all over our plates, food and in our drinks. The two staff that were on were totally...
nicksR763UA . 2022-07-21
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What a shambles! I have never in my life had such a terrible steak!! Myself, my father and a friend visited for dinner. Starters of calamari and scotch egg where very nice and we where anticipating a nice steak . NOT THE CASE !! 2 medium rare sirloin came ,both came v v well done , I asked the waitress to change as can't eat overdone due to digestive problem which she did . She only came back with my father's steak vv w/d and gave to me . ☹️ At this point I got a bit annoyed , being a chef myself I was flabbergasted how this was happening. They replaced the 2 pieces of fallout with one medium rare ( father) and another fallout disaster for me . So after 3 attempts I gave up . Later while at the bar in the hotel I see the problem , the chef/ cook/ porter looked intoxicated. MPW group need to address this issue . I have eaten numerous times in other outlets and always great standards . The only nice thing about the experience was the waitress who only a student handled it very professionally and deserves a commendation .
thomas chambers . 2022-07-08
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Wow this was a great afternoon tea, the restaurant was immaculate and the staff attentive and polite, want to say that Sarah the waitress was amazing and was lovely to talk to. The restaurant manager Julie very helpful and had time to chat, Jade greeted...
226sherric . 2022-06-10
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The food was great, the lamb was excellent, the only problem was it took about 1 & 1/2 hr to receive the main. Very slow. When I told the server at the end that the food was great it was just very slow to come out, she said oh sorry I should of mentioned it’s freshly cooked to serve, I mean I expect that but I don’t think it takes that long to cook lamb. Great food & a very long wait. The choice is yours
Imran Farooq . 2022-05-15
MORE AT Google
Please don't waste your money here. Clueless, rude and arrogant staff. Overpriced food cooked poorly. Definitely not what we were expecting.
Jason Belbin . 2022-04-14
MORE AT Google
I only now managed to put out the review. Our first visit at the Restaurant .. We were so looking forward to have our dinner, but when we got in we had to wait for a while for our drinks and dinner, Slow service, the...
ZeeThompson70 . 2022-03-27
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This review is a first for me and, hopefully, a last. My wife and I visited Marco Pierre White's restaurant for an afternoon tea yesterday having been gifted a Groupon voucher from some friends. Booking was a challenge as nobody answered the phone or returned...
AndrewK896 . 2022-03-16
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I ordered a Sirloin Steak and 2 pieces of meat arrived, dreadful. Complained but fell on deaf ears
Interserve Interserve . 2022-03-15
MORE AT Google
Food was incredible and the staff were great, really enjoyed our meal there and will definitely go again
T60 Jack . 2022-03-14
MORE AT Google
This is a gem! Great food n lovely service 👌
Ino Panayotou . 2022-03-12
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Just been for a Groupon steak & wine meal. The staff were lovely, the ambience was very nice & the wine was very good. The presentation looked good. The steak was almost inedible, it was so grissly only 50% was edible. I wouldn’t even have fed it to my dogs! We ordered some onion rings as a side, they had their skins on and so were extremely chewy! At a cost of £50 it definitely wasn’t worth it. This was a Christmas present from our daughter and son in law and I don’t know how to tell them! I definitely wouldn’t recommend it!
Jayne Clarry . 2022-03-09
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As a party of 5 we arrived around 7pm for an evening meal in the restaurant. We had drinks in the bar and were served straight away by the bar staff, we then made our way through Our waitress took our orders for starters and...
149gemmaj . 2022-03-07
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Couldn’t recommend this restaurant enough amazing service and amazing food. Charlotte the manager really went the extra mile to make the whole experience great, will definitely be coming back soon.
matthewrB3621CX . 2022-02-28
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I have eaten here 3 time now and each experience has been individually bad for different reasons. The service is always slow, you are not made to feel welcome and the food is on par with a slug and lettuce pub at best.
Stuart Franklin . 2022-02-28
MORE AT Google
Great food, good price. Would have given 5 stars but it was bloody freezing inside. Definitely worth a visit
Ricky Stevens . 2022-02-27
MORE AT Google
We had a great meal , the staff were amazing and the food was great ! Would recommend
Lords of Azyr . 2022-02-27
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Charlotte the restaurant manager was incredibly helpful and managed to get us in at late notice. The food was really well presented and tasted very good. Couldn't recommend highly enough!
lukecW2029GM . 2022-02-27
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We went on a weds for a business dinner - the difference between this visit and our last was night and day. The food was well cooked - service was much better than on our last visit and you can see that some effort has...
303petej . 2022-02-19
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Well how can this icon name put his name to this restaurant. Well if you can call it that! No wines in stock, delivered the wrong order and then the wrong meal. No service at the table, complete lack of staff training and attention. DONT...
Danieljl65 . 2022-02-15
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Should have read the reviews! extremely over priced for very average food Surprised Marco puts his name to this!! French onion soup was unpleasant didn’t eat most of it Chicken roast dinner very bland with frozen undercooked veg Can’t believe there’s a proper qualified chef...
littledsheff . 2022-02-08
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Ordered the ribeye steak medium cooked, wife had the chicken and leek pie. Steak arrived barely luke warm very thin and tough as leather no wonder they give you a sharp steak knife. My wife’s chicken and leek pie ended up as a soup just...
495patt . 2022-02-04
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Don't bother going to this restaurant, my friend and I had a spa night and a 3 course meal was included at this place. Not a lot to choose from and had to pay £12 more for a sirloin steak or a burger (it wasn't even £12 more if I was to order from normal menu to what I got!). Got a little rubbish bit of cheese on toast for starter, my friend ordered medium steak and I ordered medium rare, both came out and my friends was very rare, mine was more done (seemed this was just the case for the ends) so we swapped and as she got more in the middle the steak was practically blue, our plates were dripping in red meat juices. Very weird set up also, one waitress and the chef was also doing waiter service he sat us to our table, there were only 6 in the whole restaurant and they was rushed of their feet! We complained about the steak, and from looking at other reviews they don't know how to cook a steak great, they should nail it every time with being a 'steakhouse' and a famous chef having his name under the door, no wonder the one in Leeds shut down after a few months, glad I didn't bother going.
Annie Hawksworth . 2022-01-27
MORE AT Google
Pretty much right from the get go things went wrong, we were given the wrong wine menu. The bottle we ordered did not exist even though it was on the correct menu. Not a great start. We ordered the chicken and leek pie which had...
Graeme A . 2022-01-24
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Enjoyed our meal, it wasn't the best I've had, service was average. Glad we had a voucher and weren't paying full price.
Richard Mapley . 2022-01-24
MORE AT Google
Do not waste your money in this restaurant, paid £60 for two very very small steak and chips and two lemonade, the steak is very very small never saw a steak that small and it’s very bad cooked. Very waste of money 😔
Neritan Dani . 2022-01-19
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Oh my goodness what has happened to this restaurant? I used to eat here several times a year on business trips, and always found the experience a good one. But my trip last week was absolutely awful! - The service was all over the place....
Dead_Clown . 2021-12-12
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Cold, dry steak. Out of date mushrooms. Waitresses are quick to blame all the problems on other members of staff rather than taking responsibility and apologising. Restaurant has no atmosphere what so ever, no music etc! Dirty glasses with lipstick marks and hairs on them....
jodieannea . 2021-12-06
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So I've just had my Rib eye steak removed from my bill.. I can't call myself a steak meat head but I know a good steak and a rib eye is my goto steak.. what I was served was definitely the worst steak in my lifetime...How a chef would let that piece of steak leave his kitchen is beyond me. grisly fatty and un eatable..Marco I challenge you to come and eat what was served to me and being a finer palate than mine tell me how fantastic it is.. hang you head in shame being associated with this eatery.. Chips where nice but it ain't achippy is it!!
Wayne Moore . 2021-12-02
MORE AT Google
I didn't find a variety of foods...the service is good...just that there isn't much variety and styles
Daniel Antonio Bustos . 2021-12-01
MORE AT Google
Service was pretty awful. Staff seemed to be all over the place despite it being almost empty. Waitress had a meltdown, manager berated her in the middle of the restaurant, restaurant was very cold, food was pretty average, cocktails not being served, one glass with...
WendyBR33 . 2021-11-27
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I'd love to provide a review but despite being residents in the hotel we were unable to secure a table.
David Matthews . 2021-11-23
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My wife and I stayed at the Double tree hotel on Monday 25th October we booked two rooms as we visited with my son and his girlfriend. The overnight stay was booked so we could do some Christmas shopping at the Meadow Hall shopping centre....
stewart2027 . 2021-11-21
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Can't rate this restaurant as although booked into the hotel at around 4.30pm no one mentioned that a table needed to be booked. When I walked in with 2 colleagues was told fully booked despite half the tables being empty. Poor.
Paul O'Connell . 2021-11-15
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Lovely food and a lovely evening at this restaurant. Victoria was excellent and really made our visit very special, she couldn’t do enough to ensure we had a good night. We couldn’t believe she hasn’t worked at the restaurant long, she was so professional and...
KMM789 . 2021-10-20
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Disorganised and untrained staff Friday 30th July Marco Pierre White restaurant at Double Tree by Hilton Sheffield Menu virtually unreadable because of size, wine list impossible - printer ink faint and 4pt font Broken glass on drinks order LImited menu and at 19:30 on a...
vinceg970 . 2021-08-31
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Horrid food with the steak chewy and disgusting, the linguine had a tin canned sauce on it and the gnocchi had the same tin sauce as well as being overcooked and sloppy. Furthermore, the service was poor as when the food arrived the waitress dropped some of the food when she was trying to serve it to us.
Yad Brad . 2021-08-26
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Staying at the hotel, we were too tired to look for a restaurant in town, so we chose this one for dinner. The menu didn't seem too promising (probably due to the current Covid-19 situation), but we ordered our dinner and waited. And waited. And...
TheShis . 2021-08-23
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Not busy yet not accommodating. Pricey. Waste of money and time
Ulfet Koroglu . 2021-08-15
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Although the food was ok and only ok , the service was awful . The staff were very pleasant but obviously lacked training . Goodness only knows what was going on in the kitchen as it took 2 hours for us to get our mains ! . Marco Pierre white the cost of this meal was outrageous what are you going to do to put this right as it is your name over the door ?
Kevin Jones . 2021-08-06
MORE AT Google
Slow service with semi warm food. Won't be returning anytime soon!
B Dakin . 2021-07-30
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It was the Marco brand that gave us the assurance to dine here, There was 4 of us for dinner, 3 of us had the fillet steak served with a slush-like spinach and mushrooms that tasted as if cooked in Castrol oil…the chips were from...
caribbeanskipper . 2021-07-22
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Located in the Sheffield Doubletree. I really wasn't impressed. The staff was a bit overwhelmed, but the manager was very helpful and engaged. Steaks were overcooked. Luckily we order a shade under so overcooked isn't burnt, but a steakhouse should get it right especially with filled. Several items were out of stock 'due to COVID'. The macaroni and cheese was flavorless and was essentially macaroni with a runny cream.
Richard Terrio . 2021-07-17
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The menu is very small, the online sample menus are about all you get and there were no specials once you get there. The price difference between the set menu and the special steak menus meant that we stuck to the set menu. The Mac...
255katherined . 2021-07-04
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Fantastic meal, 3 courses for £22.50 excellent value, quality ingredients, thoroughly enjoyed. Excellent set up to abide with social distancing.
carol neale . 2021-06-27
MORE AT Google
First of all the food we had was excellent, with the fillet steaks a real treat. However there were only 3 starters available and they were unimaginative. The service, unfortunately, was slow and that was very disappointing. We waited 47 minutes for our food and...
GoPlaces19980236642 . 2021-06-05
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The room is lovely, the staff were very pleasant and all promised well. I was looking forward to a lovely meal in celebration of our wedding and I expected much from the named restaurant. The starters were OK. Whitebait was tasty and filling but the...
Kay G . 2021-06-04
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It was a very plain food for the price. Misleading in the menu. Omg! Linguine with tomato sauce... the tomato sauce taste as Tesco’s...warm and serve with under cooked pasta. I expected much more for the price. It is a shame. I gave 2 stars because the service and the wine menu was very nice. I won’t go here never again The dish in the picture was advertised as Escalope Milanese with linguine as a side.
Juan de la Torre . 2021-05-30
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Very poor show from a famous Chef. Not that pricey but basic food for quite a price. Steak ( Medium) was over Well done, Shepherds Pie was 20mm deep and mostly potato with a small pot of peas. More loving himself than loving good food. Shame Marco.
Matt Mann . 2020-11-09
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Visited with the family a few years ago, it was terrible and made my dad very ill. The manager stank and the plates were dirty
Harvey Partridge . 2020-11-01
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Very quite place, good service with lots if VEG options
Anna Zorzoliani . 2020-10-25
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Basic menu with basic but decent food. Don't let the big chef name above the door and high prices fool you into thinking you'll get something special, you won't. It's a shame the impeccable service provided by the staff has to be let down by everything else.
Paddy O . 2020-10-06
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Not really worth it. The food was kinda plane but overpriced. I would say the steak was slightly better than the rest but you will get a better steak elsewhere. The resturant is located in a hilton hotel so unfortunately your choice of food is either this or the bar. Overall poor experience but maybe its better when they have more staff.
Simon Myers . 2020-09-27
MORE AT Google
Visited here after being big fans of Marco’s food & restaurants, having visited the old Sheffield site least once a week till it closed. After this visit I wouldn’t choose to return or recommend anyone bother because your not loosing out. It’s a reduced menu...
Katyhenriques . 2020-09-26
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Awful from start to finish. The waitress didnt know the difference between the different types of steak and said ‘they all come from a cow’ instead of going to ask about our questions. 2 hours for the mains to come out with a fire alarm...
lukeg873 . 2020-09-24
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Avoid. Ridiculous, staff basically argued and gave us attitude and played the excuse card. 2 hours for main course and all they could say was ‘ahhhh, sorry’
AwfulServiceHereNow . 2020-09-23
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Ordered on the app it failed, then had to go and order at the kiosk. When food arrived it tasted like the oil for the fried chicken burger wasn’t clean, everything was cold and the meat was dry. This cost a lot of money for what it was and it was awful. Don’t order here. The manger at Komune is cool and helpful but the food was dire.