GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.1

Based on 2.057 opinions finded in 4 websites

site_photo4

Nº 484 in 599 in Solihull

Nº 13 of 14 American in Solihull

CUSTOMERS TALK ABOUT DISHES WITH..cheesebacononionchicken

comment_iconOpinions

Leanne was a great help thank you

site_logo

Martin Williams . 2024-12-14

MORE AT Google

Outstanding service by the employees

site_logo

Daniel Williams . 2024-12-14

MORE AT Google

Waited 2 hours for the food and it never arrived this had happened multiple times with just eat complete shambles

site_logo

Brad . 2024-12-04

MORE AT Just Eat

Love it. Lovely customer service

site_logo

Mohammed Anas . 2024-12-03

MORE AT Google

Food time changed by 45 minutes overall and 90% of it was stone cold when it eventually turned up,

site_logo

Chris . 2024-12-01

MORE AT Just Eat

Nice and clean place Lovely staff

site_logo

Aisha Ismail . 2024-11-29

MORE AT Google

Great service Damion hard working and professional

site_logo

shafiq safi . 2024-11-29

MORE AT Google

The delivery was over an hour late. when we received it and took it up to our hotel room, the food was stone cold! couldnt eat it! Also, we ordered the chicken royal with bacon and it came with cheese. I did say on the order NO CHEESE, ALLERGIC! I was unable to have my food or order anything at the hotel as they stopped serving. NO FOOD FOR US TONIGHT! Not very pleased...

site_logo

Carl . 2024-11-23

MORE AT Just Eat

Amazing customer service. Always make me feel very welcome and food is great. Damion and the staff always very friendly

site_logo

Levi Palmer . 2024-11-22

MORE AT Google

Great customer service by manager Damien, I was very helpful 👍 despite the had very bad customer to deal with at the kiosk machine ,he still was professional and did his best

site_logo

Claudia Filoti . 2024-11-22

MORE AT Google

2 x whopper meals ordered at 12.28pm, food arrived 2hrs later, the cold drinks were packed next to the hot food so by the time it was delivered the burgers and fries were cold the food was inedible and thrown away, so for nearly £20 all I had was 2 x lukewarm (cold) drinks and 25% discount, terrible service off both burgerking and just eat.

site_logo

Andrew . 2024-11-19

MORE AT Just Eat

took an hour in total for my food to come. and all my food is stone cold. i never have a problem and this is a first. i am not happy at all. i can not eat this. im a type one diabetic and i have to eat. and waiting that long just for my food to be cold?

site_logo

Sam . 2024-11-19

MORE AT Just Eat

when tracking came on I watched the driver go in the opposite direction of my address. I paid for direct delivery NOT multiple delivery. The food was cold and the bread on the burgers was stale. Not worth the money.

site_logo

Rebecca . 2024-11-15

MORE AT Just Eat

Food arrived cold and was missing half our order

site_logo

Sam . 2024-11-10

MORE AT Just Eat

We were ordering from the kiosk, but we couldn't make a payment due to BID card, and we moved to wait at the till. One man before me were waiting more than 15mins, then the manager served badly and asked me to wait a few minutes. Finally came to my payment, I collected the receipt from him and he asked me to be back and refund me, as he thought that I snatched from his hand, but I didn't definitely. My children was extremely sad as they waited politely for 25mins in the shop, but finally the shop refused to serve a customer who waited patiently for long. We were very disappointed with the service of this manager. I worked in this community, and this never happened in this peaceful place. Please could I ask everyone's attention to not waste our valuable time for waiting and you will possibly have a reject from the rude manager. The WORST service in Solihull.

site_logo

Liu Ellen . 2024-11-09

MORE AT Google

Tom was amazing better then all the rest leanne was alright I guess

site_logo

Stephanie Meredith-Cullen . 2024-11-08

MORE AT Google

Served by nikhil , great service by this employee.

site_logo

Parth Patel . 2024-11-07

MORE AT Google

Good customer service by nikhil.

site_logo

Sahil Patel . 2024-11-07

MORE AT Google

Waited more than 10 minutes for a single £2.99 burger this afternoon. No other orders on the board. When the food finally arrived, the server said the number, dropped it the counter and turned her back like she couldn’t care less.

site_logo

Edward Smith . 2024-11-03

MORE AT Google

The best burger king in the region. Love the delicious food and the customer service was absolutely great.

site_logo

SABBIR AHMED . 2024-11-01

MORE AT Google

DO NOT USE ON JUST EAT I asked for ice cream so they put a whole tub of Ben and jerrys in with my food so by the time the driver had delivered to somebody else all my so called hot food was physically cold to the touch. I love Burger King but DO NOT USE ON JUST EAT

site_logo

Chris . 2024-11-01

MORE AT Just Eat

Lovely place & staff are really friendly

site_logo

Hakeem Ahmed . 2024-11-01

MORE AT Google

Food cold, why put a cold bottle of pop in with food !!!!

site_logo

Paul . 2024-10-30

MORE AT Just Eat

Popped in for a cheeseburger and fries. It was the size of a digestive biscuit! McDonalds from now on!!

site_logo

Aylia Ahmed . 2024-10-29

MORE AT Google

after waiting over a hour and 15 mins for delivery food was cold so a total waste of money

site_logo

Cynthia . 2024-10-29

MORE AT Just Eat

Never received food as far too late and had to order food from elsewhere as diabetic tried to deliver when we were in bed for early fight

site_logo

William . 2024-10-27

MORE AT Just Eat

Very Cold Cold food and late to arrive, so disappointed, the chip portions were very small for a large, and the burgers were cold through! Unacceptable, they put the ice cream tub in with the hot food which is ridiculous too!!

site_logo

Helen . 2024-10-24

MORE AT Just Eat

I’m leaving a review as absolutely appalling service. £25 for two burgers and fries that we had to wait almost half an hr for. Kept being told it’s almost ready. Made both me and my son late for the cinema. I’d paid for eat in and the food was literally thrown at me in a take out bag. When I stated it was eat in the lad spun his serving screen around to me and said “it says eat out” then threw a tray. Thankfully the manager was courteous but I would never eat there again.

site_logo

Daryl Wright . 2024-10-22

MORE AT Google

Quick delivery & food was hot would use Just Eat again

site_logo

Sharon . 2024-10-21

MORE AT Just Eat

No ice, no sanitizer, no toilet roll. Poor staff attitude, Manager said it was because they have been busy…try telling McDonalds that!!

site_logo

Mitesh Chouhan . 2024-10-19

MORE AT Google

Staff were lovely, I was served by Tom who talked me through the different menu options and provided me with options suited to my vegetarian requirements, service was efficient and would recommend coming here! Staff even put little cute hats on every table

site_logo

Patrik . 2024-10-17

MORE AT Google

no drink delivered when ordered -

site_logo

Dean . 2024-10-17

MORE AT Just Eat

Might be a small thing…but no dips delivered when you’ve ordered nuggets ruins it a bit…

site_logo

James . 2024-10-15

MORE AT Just Eat

Ordered through machine, wanting to pay by cash after 20 minuted finding out my order didn't go through because I haven't yet paid? Supposed to go through and I pay when I receive my food, I only ordered a small burger and chips absolute joke, avoid this burger king

site_logo

Maciek Wieczorek . 2024-10-13

MORE AT Google

20min wait for one cheap 2.99 burger

site_logo

Warriat Kasztan . 2024-10-13

MORE AT Google

Great service by the Nikhil and staff here , food was hot and good.

site_logo

Narayan . 2024-10-10

MORE AT Google

The staff is so polite and nice ,Nikhil at till helped me to customise my order as per my requirement at kiosk.

site_logo

Sakshi Goyal . 2024-10-09

MORE AT Google

Stood to order from the till as I had code to redeem , a very rude man called Nikhil told me to go and order at the kiosk, however Leanne was very nice and polite! Nikhil learn some manners … they don’t cost anything..

site_logo

LightninFlix . 2024-10-08

MORE AT Google

Was missing the children’s chips and food cold honestly wouldn’t order again from here

site_logo

natasha . 2024-10-08

MORE AT Just Eat

fries were still warm. whopper was tasty. decent.

site_logo

RICHARD . 2024-10-05

MORE AT Just Eat

Great service by the lovely Leanne and staff here always let us drivers use the toilet. We can’t thank them enough for the good food and toilet facilities!

site_logo

Matt Davis . 2024-10-02

MORE AT Google

wrong drink. food stone cold. driver went the wrong way getting here.

site_logo

Martin . 2024-09-27

MORE AT Just Eat

An hour for a fast food restaurant to deliver a burger is a joke! Delivery guy great not hai fault. Burger King sort it out. Food is cold too a joke when you pay these prices and wait over an hour for it!!

site_logo

Jessica . 2024-09-26

MORE AT Just Eat

Burger is good I love it rather than MxDoxxld XD Staff is nice & helpful!

site_logo

Ron Yip . 2024-09-26

MORE AT Google

The food was later than 1st stated and was stone cold by the time i received it

site_logo

Wendy . 2024-09-22

MORE AT Just Eat

3 hours and still waiting. I want a refund. Never Ordering anything on just eat.

site_logo

Jaspal . 2024-09-21

MORE AT Just Eat

I was greeted by a lovely gentleman called Damien who kindly assisted me in having full fat coke in the machine and kindly changed it for me providing the restaurant was busy. The service was second to none and I cannot fault him neither

site_logo

Tajdaar Faraz . 2024-09-14

MORE AT Google

Great service by team very busy but staff very good and manager Damion

site_logo

Jigarsinh Vaghela . 2024-09-14

MORE AT Google

Amazing place to have a great Burger King , clean , great service, great friendly team a big thank you to Damion

site_logo

Damion smith . 2024-09-14

MORE AT Google

The fries where stone cold and hard as bricks, the burger was worse

site_logo

Roy . 2024-09-13

MORE AT Just Eat

The Angus bbq burger was realy miserable disgusting burnt-out and like reheated from the yesterday's leftovers. The rest was soggy and with a bad taste. The chips were soft and soggy as well! I realy sorry about todays experience because Burger King used to be my preferable fast food restaurants.

site_logo

E P . 2024-09-07

MORE AT Google

everything was lovely except the fact that cold bottles are put next to the food which makes burgers and fries cold

site_logo

Tracey . 2024-09-07

MORE AT Just Eat

Staff are so lazy they are falling asleep. Can't be bothered to clean or collect trays. Laughable!

site_logo

Demetris Theocharis . 2024-08-31

MORE AT Google

Food came freezing both drinks was half full and missing food

site_logo

Kacey . 2024-08-30

MORE AT Just Eat

the food arrived late and cold, will never use again

site_logo

Jenny . 2024-08-24

MORE AT Just Eat

Food was cold and tasted like rubber

site_logo

Demi . 2024-08-23

MORE AT Just Eat

Good quality, clean, and great customer service. Damion is extremely attentive and goes above and beyond for customer needs and desires delivering an exceptional value for money experience.

site_logo

Mac Khan . 2024-08-17

MORE AT Google

Burger King is always a favoured place but made more so by the fact that the manager on shift was fantastic. He brought a joy to the place I haven’t experienced before. Kudos to Damon/Damien/something similar.

site_logo

Jake Yafai . 2024-08-15

MORE AT Google

Staff in the back of kitchen ignoring us

site_logo

Violet . 2024-08-15

MORE AT Google

POOR AND SHOCKING EXPEREINCE FROM ASS STORE MANAGER AT BURGER KING BEING CALLED RASCIST COMMENTS TOTALY UNACCEPTABLE ALSO. POLICE INVESTIGATION. Wednesday 7th August 2024 This letter following the incident at the above restaurants in Solihull Burger king involving the ass manager Damon smith today approx. 14. 45 pm. I was going to visit one of my stores and needed to use the toilets and grab some food and seen burger king went to use the toilet before going to order food and drink. Up on trying to enter the toilet its was locked, so I went to counter young looking lad refused to open it, I explained I have bladder problems well be paying for food after been able to take care of my health. Up on the younger looking member of staff, I requested to speak with a manager, 2 x staff came to speak one being Damon smith the ass manager for burger and the shift manager called I believe Leanne or might been Katie. The male member of staff started to argue with me, but the female member of staff was respectful and trying to help and support me. Up on me coming out of toilet and going to order food and drink for myself, a second member of staff was explaining to me he was talking about my health issues to me of which I found shocking and out of order. Up on going to counter to order food and drink the ass manager Damon smith started again to argue and being difficult with me. I explained its wrong to talk about my health reasons with other customers. It got to a point where the female shift manager had to asked Damon to take a step back, I explained the way you’re acting and speaking to me is shocking would not stand for it, I asked Damon for manager and area manager details which he gave me and the head office number not working too. Its got to point where I started to record the chat and explained to him I would be recorded this too which he said yes or ok, up on me still in the restaurant at this point he then came over and said to his shift manager his he recording this and started to argue with me again over saying I don’t have his permission etc which was completely not true , up on the shift manager getting involved to deal with severing me with bottle of diet coke on which £2.99 by card. I at this point stopped the recording because I don’t have her permission to do so. Up on her severing me at the till I noticed the ass manager Damon having is phone up and recording the incident, I asked him in front of shift manager and customers if you’re recording this you need to info and ask permission. I am not he said and then put is apple phone down on the counter he told me to check it he did this twice. I also info customers to be careful because of might being recorded at the time in question. He also said to me I am going to email head office also, I explained this fine also the shift manager had to ask him to take a step back for third time too. Upon me paying for my drink and going to sit down and call burger king head office he was going to security. Has I sat down to call burger king and drink my diet coke security came I explained to security I am going to record to chat , I also explained that they never asked me to leave , the security response was he asked us to ask you because how you been. Upon speaking outside one of customers in the restaurant came over and told the guard it wasn’t my fault at all. I am completely shocked and upset but also puzzled how so much a small toilets incident has turned into this. Please accept this letter has a formal complaint and want a fully investigation into this matter. Its is my view and my professional view that the ass store manager to act the way he acted would account to personally disorder. Its was totally not correct what happened and then the shift manager was helpful and tried to deal with the problem and the ass manager. Further note the restaurant don’t have any signs up saying can be only opened or toilets for only paying guested first. this member of staff needs to learn this kind of behaviours not correct SHOULD BE SACKED FOR TODAY PROBLEMS

site_logo

ANTHONY . 2024-08-11

MORE AT TripAdvisor

Fast , great yeah , kind , friendly staff. Tom seems like a cool dude, Leanne was sweet , dooonna was very polite, Damion was cool dude too and Tyler is Tyler

site_logo

thomas . 2024-08-10

MORE AT Google

Everything was so nice and hot very tasty

site_logo

Rachael Lockton . 2024-08-09

MORE AT Google

Îs not double whopper meal. Is single whopper.

site_logo

Claudiu . 2024-08-07

MORE AT Just Eat

the delivery kept changing and when it finally arrived it was stone cold

site_logo

Jo . 2024-08-04

MORE AT Just Eat

This burger king branch need to be sorted by upper management, rude lady who clearly seems unhappy and have issues with certain communty, been disrespectful, stop serving at 10:40 on Friday night, been denied to use toilet even I comes often as delivery driver, pathetic people there

site_logo

Rana naveed Yousaf . 2024-08-03

MORE AT Google

tracked my order and it was sat outside another address for 8 minutes before the 13 minuiye journey to my address

site_logo

Rachel . 2024-07-22

MORE AT Just Eat

I wasn't very impressed by the service of the staff, the food was served cold. However, it's got a moden, clean seating area.

site_logo

Donna Saskia Curran . 2024-07-21

MORE AT Google

My son ordered from Solihull Burger King g and has been waiting for his order for it not to turn up But said it’s been delivered They have taken the money but no food I have rung but no answer This is beyond a joke I will never go into this place again as they rob you of money and food Absolutely disgusting They should be ashamed of themselves

site_logo

Bev Shaw . 2024-07-19

MORE AT Google

Good food and good deals great service by Leanne

site_logo

Aid . 2024-07-16

MORE AT Google

Served by Zain outstanding staff member gave me great customer service

site_logo

iTz_Z41N . 2024-07-12

MORE AT Google

Great customer service by Damion prefect manager best burger king 🤴

site_logo

Qasim Ali . 2024-07-05

MORE AT Google

Staff have no manners disrespect I wait first delivery for 20 minutes and again I got 2 deliveries and she told me one is already some one took and I said how some one took because if I get so I said maybe you give wrong order to someone ride and she said you are too rude and I didn’t give you any deliveries so you can cancel. So long wait and disrespect

site_logo

haris mehmood . 2024-07-01

MORE AT Google

I didn't receive my full order. there was a shortage of burgers. I reported it right away but no one did anything about it.

site_logo

Ania . 2024-06-28

MORE AT Just Eat

Lovely girl that served me really made sure she knew how I wanted my food very friendly

site_logo

Lou Cole . 2024-06-23

MORE AT Google

Food came cold, thrown together and tough. Won't be ordering again.

site_logo

Jade . 2024-06-23

MORE AT Just Eat

forgot my ice cream :( burger was cold

site_logo

Fay . 2024-06-20

MORE AT Just Eat

Ths staff were very welcoming and helped me to order. The burger the quality was good came out very quick and was very tasty

site_logo

Leanne Fudge . 2024-06-20

MORE AT Google

it was a bit late bit still great

site_logo

LINET . 2024-06-19

MORE AT Just Eat

Poor service, no cover provided when I order 3 meals with 3 drinks.

site_logo

C K LEE . 2024-06-13

MORE AT Google

Order said delivered and was not delivered. How hard is it to deliver to the right address???

site_logo

Michelle . 2024-06-11

MORE AT Just Eat

Great service from Tom , Damion ,leanne great workers amazing

site_logo

sheheryar bilal . 2024-06-10

MORE AT Google

Great service by Damion amazing help with my order ,the staff is really good, very clean restaurant and store and staff smiling and her helpful, am really impressed with my visit ,thanks Damiin and the team

site_logo

Shakeel Punjabi . 2024-06-10

MORE AT Google

Great service , fantastic manager and team clean restaurant, special innmy eyes to have a good day out nice manager service fantastic by Damion

site_logo

Sami Haile . 2024-06-06

MORE AT Google

Great service by Damion , amazing worker

site_logo

Fabiana Santos . 2024-06-06

MORE AT Google

Food was cold!! The driver was at the wrong address for 25 minutes- not good at all - I’m not using just eat again unless I get my refund please

site_logo

Sarah . 2024-06-02

MORE AT Just Eat

finally an order that has come on time, still hot and actually got what we ordered. thankyou

site_logo

Victoria . 2024-05-31

MORE AT Just Eat

as per normal great smile very polite

site_logo

Terry . 2024-05-30

MORE AT Just Eat

Food was barely warm, not surprising since delivery took one hour twenty minutes from ordering it.

site_logo

Andrew . 2024-05-23

MORE AT Just Eat

Leanne in Solihull is a credit to that store. Friendly, great attitude and extremely fast service. Top girl! 👊🏻 Reezi - JL&P Solihull

site_logo

HRJ . 2024-05-23

MORE AT Google

Food cold driver had stopped to pick up other food enroute to my house

site_logo

James . 2024-05-19

MORE AT Just Eat

I was in burger king today, I came in to get some food before work. The manager was absolutely terrible! I am disgusted in the way he behaved towards costumers ! He was verbally and racially abusing teenage girls I am repulsed 👿👿 I WILL NOT be coming back…

site_logo

annalee dearn . 2024-05-16

MORE AT Google

As I was in Burger King today the manager was rude and unprofessional, these girls came in to eat food and they moved a chair to another table and he wasn’t happy so he started to shout at the girls, thrown a chair and was racist to one of the young girls. I am shocked how a manger can act like this towards customers it is disgraceful!!!

site_logo

Maggie-mae Price . 2024-05-16

MORE AT Google

More convenient hours Outstanding service by Damion Smith Lovely staff members

site_logo

Raudrik Patel . 2024-05-14

MORE AT Google

Great customer service by Damion very clean restaurant

site_logo

Abu Bakar Siddique . 2024-05-14

MORE AT Google

Great customer service by Damion.

site_logo

Sahil Patel . 2024-05-14

MORE AT Google

This is the worst Burger king I have ever visited. The staff are soo rude and seem very unhappy to be there. The female manager has a face like thunder as is always miserable 😐. They hate customers and even insult them. The gay black chap is also very condescending.

site_logo

Mr J05H1 . 2024-05-12

MORE AT Google

Fantastic service by Damion Smith outstanding manager

site_logo

Samuel Knight . 2024-05-10

MORE AT Google

Damion and Layla great customer service

site_logo

Xx Y A N N Y xX . 2024-05-09

MORE AT Google

they kept changing the delivery time

site_logo

Zakia . 2024-05-04

MORE AT Just Eat

it arrived late and the food was stone cold and the bag wasn't sealed properly 😒

site_logo

Emma . 2024-05-03

MORE AT Just Eat

Similary restaurants in West Midlands

restaurant_img
3.8

1448 Opinions

location-iconTerminal 1
American
outdoor_seating_104796takeaway_104796delivery_104796

The food was perfect the service from Cindy exemplary. Then I tried to use the QR code on the receipt to leave a review. Doesn't work folks. Using the airport WiFi. Needs sorting out....

restaurant_img
4.0

1059 Opinions

location-iconUnit Resorts World Birmingham 01 Pendigo Way Resorts World, Unit LG01, Birmingham B40 1NT England
American
outdoor_seating_241693takeaway_241693delivery_241693

Beautiful settings - Shannon was an amazing hostess with the mostess will definitely be coming back soon, thank you very much

restaurant_img
4.0

190 Opinions

location-iconUnit 15 Parkgate Stratford Road
American
outdoor_seating_149749takeaway_149749delivery_149749

This is definitely worth a visit! The lovely warm and efficient Fara was a great help when we made our choices of the truly delicious food, opting for a selection of the smaller plates. Great atmosphere and cosy seating to.

restaurant_img
4.5

1941 Opinions

location-icon177 Stratford Road
American
outdoor_seating_197073takeaway_197073delivery_197073

Visited for cheeky cocktail or two. Live music with decent bar service.

restaurant_img
4.5

2450 Opinions

location-iconTanworth Lane
American
outdoor_seating_151190takeaway_151190delivery_151190

We had a fantastic meal at Miller and Carter, Donna was an attentive and lovely waitress, making sure our meal was perfect (which it was!) and ensuring we were looked after. Couldn’t have asked for a better waitress—really made our evening! Thank you :)