KFC in Gravesham

Incorrect order & have to ring four times before they answer

The food was cold. Terrible service every time, shouldn’t bother really

Chicken was drenched in oil and the bottom off the bucket fell through

Wrong order came also was not fresh at all was stall could tell it had sat in the Hester for a long time

I never got my food, I wait over 2 hours and got nothing

It was missing one of the box meals. The food was cold and it took nearly 1:30hr to be delivered. Will never order from here again

Hot and fresh, everything was there, perfect 👌🏻

1st delivery from punjabi and now KFC both a load of sh...t money back and where can I get food as I'm as I need good about 1 hour and more ago as I can cie if no normal sugar level please refund my moneg as j ve no money go get a good meal as jve tried already and bith so called neals a load of waste of monet abd you can collecf the both meals as viruyrly unhoneaten able hours as per

cold and missing item and waited over a hour

Lovely staff clean KFC very nice coffee. The local bakery has a £5 minimum spend on the card machine because not worth their time for anything less. KFC brilliant.

food was not of good standard. Seemed like food had been sat around for ages. it was cold, very dry and looked overcooked

Waited over an hour and paid 26 quid for a soggy sweaty bag of cold food.sadly won’t be ordering again.

All of the meal was cold when it arrived including the chips, chicken fillets taste like fish for what ever reason, basically only had the Pepsi, not good

took over 2 hours to come and thwy missed off a load of items on the order

Got my order but not all of my order had a item missing

We asked for leg pieces, as that is the piece of chicken we find easier to digest, especially for me, as I have a paralysed oesophagus, overall this wasn't a pleasant experience, the chicken was very oily, not hot, the chips were uncooked in parts

the delivery guy went out of his way to deliver my order as a put a wrong address in the order he is a really nice person

Really good service. Quick and the usual great food!

Paid for an additional mini fillet as part of a box meal but it was missing from my delivery. Tried to report the missing item via the app but only option was for the whole meal. DO NOT ADD EXTRAS to your meal you cannot report and get reimbursement if they don't include them.

Quick delivery and polite delivery woman

Delivery time updated multiple times ended up waiting over 90 minutes. Mostly cold when it arrived chips were all soggy. Driver was not at fault arrived quickly once the restaurant finished making it.

Chicken was dry, chips were cold and went soggy when microwaved. BBQ beans had been in the hot cupboard a few hours too long

Really fresh and delivered on time 👍🏻

Food was hot and delivered on time. Thanks

Wasn't great the chips wasent cooked and the chicken okie

Wasn't very nice, unusual because this KFC is usually nice

Driver needs to read the address this is second time I’ve ordered and they have gone to wrong road

As easy at their job could be, they still manage to not include items which have been paid for.

I got tittally wrong items what I ordered

order was cold, late on delivery & dips missing on a £40 order.

Food was all there and hot, was delivered on time and enjoyed 👍🏻

the food was cold by the time it got to me and the quality was not up to standard

Poor standard of chicken Chips awful Not terribly impressed Will avoid

Late delivery with no answer from the restaurant. Also all fries were missing from two boneless banquets, and also an advertised free box of popcorn chicken.

Really nice but the driver took long to find my house

After a hard days work it’s good to have a takeaway instead of cooking

Chicken was burnt & you forgot one portion of chips

We had a great takeaway cooked well and still hot when we got home with it. I would go again.

driver turned up with the wrong order

Staff is very laze and rude behaviour with costumer. And there's no particularly good place for those who come to pick up deliveries. Uber and Justy drivers are treated very badly. The staff delivers them very late, which causes the poor people to stand in the cold.

The whole order was horrible, burger fillets were burnt, the sweet chili dips were spilt and a mini chicken side was missing, very expensive for poor service and quality, will never buy from here again!!!!!

hot wings did not turn up in the order this has happened multiple times

Food came late and cold, without the sides! So we had no fries with the chicken after that long wait and were left hungry. Terrible service, and not for the first time.

1 meal out of 7 was correct, missing chips, wrong meals

Food was all over the place in the bag , hardly any chips and yet again got sent chicken legs

Everything is great except I ordered original Pepsi but got Diet Pepsi

The quality of the chicken was absolutely disgraceful the tinniest pieces of chicken you’ve ever seen 6 piece bucket which 3 pieces where legs. The chicken was dry too KFC your should be embarrassed but what you served and called it chicken

Slow, slow, slow! It was 30 mins+ between submitting my order and the order being prepared. Food was lukewarm at best upon arrival

bought four meals, drinks were missing. this seems to be happening a lot with 'meal deals' on here. seems a sneaky way to squeeze extra profit. this should be an option to mark on your missing items, not just the food items. £50 for 4 burgers and four small fries. probably wont order from this KFc on here again.

Called in tonight for a large order, unfortunately I am not familiar with the screen interface. So I waited for someone to help me. This was not forthcoming and I was totally ignored, very rude staff. Shall never never return.

Its impossible to order food and expect it to arive on time the people are so slow its like their not getting paid or something.it can take 1-2 hours to deliver

Time kept changing on the delivery tracker and the food arrived cold

Chips we’re cold other food luke warm, not enjoyable at all and we ordered it early , delivery guy friendly and delivered with care .

Only got 1 drink we ordered 2 meals

Not acceptable how food turned up. Bag was ripped open. Both burgers boxes were squashed and contents laying in bottom of bag

Delivered within time stated, food was hot and delivery driver friendly and careful with order 👍🏻

Food was good and delivered on time

We ordered £70 worth of food. The delivery driver rang my phone and said he couldn’t find my address. I was on the phone for half an hour trying to give him directions which he wasn’t listening to, just kept saying he was at 98-100 when we are 126. I explained I could see him on the map, and where he had to go, and he proceeded to tell us his car is rubbish and he is a new driver who has just started his job, all the while our food is getting cold. When he finally food was stone cold.

A nice change, the food was still hot eve after driving home. The young girl who served us was polite and efficient

no chicken it's all bone, awful

My food was not delivered to me this has happened twice with KFC orders wasn’t happy with the service

Ordered 6 pice chicken bucket and out of that I received 4 drumstick.

Said 15/30 mins to deliver, turns up cold an hour later

Chicken fillet was salty and the portions got a lot smaller was not worth the money I won’t be ordering again

I would like a refund as there was a chicken bone in my fillet of chicken yesterday and I couldn’t eat it

Really nice delivery worker, very good customer service

Usual high quality, but today's was excellent, Could have been cooked by Nigella herself.

Food was hot and prompt. Good job!

All the time is something missing

The time of the delivery kept changing even though it did say online the food was being prepared. I do appreciate it must have been a busy time. The delivery driver was very friendly and polite. Then we get to the food! All of the food was cold and very dry, which suggests it had been cooked for too long and was left sitting somewhere before being sent out. Looking at the map the driver looked like he had only stopped at one place before us. The chips are dry every time and so was the chicken.

The food was quite late, which wouldn’t have been an issue but it was stone cold. Bit disappointing as it was too cold to even enjoy it

wasn’t happy my gravy got spilt in transport

Time changed while we were waiting. Although we were kept updated, it was still frustrating

Ordered £30 worth of food to only receive a small boneless banquet, completely the wrong food. When calling the KFC number no one picked up

A great delivery, piping hot and on time

burger requests ignored so child could not eat!

Food was not all delivered, when the driver arrived it took him nearly an hour to arrive from when leaving the restaurant so food was cold. We then went to restaurant and they was rude

Gave this takeaway another chance won’t be returning , once again got all the way home only to find they got the the order wrong again , this has happened on more than one occasion in the past and I have phoned the shop to let them know only to be told “ come back and we’ll change it “(after checking the CCTV ) but as we live 5 miles away it’s not practical. Last night we ordered a boneless bucket that should have contained 8 chicken strips we arrived home to find in the box 2 chicken strips 2 hot wings and two regular chicken pieces and chicken gravy that was more like water , I couldn’t even be bothered to phone the shop , very disappointing.

Hot food, delivered on time. Thank you

I watched the route map and she was near and then way out I sent it back as would have been cold I would like a full refund please

The food was a-mazing. Fresh and cooked perfectly. The delivery did keep moving later and later but we put the order in early so there may have been a huge influx of orders - or no drivers available.

you got my order totally wrong and you. only deliver part of the order missing whole meal

We ordered the food at 6:30 we have just received it at 9:23 the food has arrived stone cold you might as well have just given the food straight from the fridge the food is also stuck to the bag because of how cold it has gotten I am now extremely sad I was looking forward to my meal now I either have to have a cold meal or a soggy reheated meal neither of them sound appealing please have sympathy as I suffer while eating this very sad very disappointing meal

Waited almost 2 hours from when I ordered absolute joke

Food was cold and dry. Chicken was tiny had slimy white stuff under the skin. Chips were awful with too much seasoning. The whole lot went in the bin.

Food was so greasy oil dripping from the bucket over the box meal.

Fresh hit food and on time. Thank you

Many items missing multiple times

Order not complete which is disappointing as only 3 elements ordered . Looking at previous reviews this is obviously a continuing problem that management are unable to solve despite platitudes

I ordered food at 18.15 it turned up at 19.53 waited nearly 2 hours for my son's dinner

items missing no gravy and popcorn chicken

Horrible, 4 time changes for 2 small items

Whole bucket missing, 3 people couldn’t eat. Shop don’t answer the phone and food that did arrive was cold

Order was not delivered directly from restaurant. When it notified me that the courier was on their way they was no where near it. I have a screen shot to prove it. I expect a full refund as I didn’t get my order.

Ordered at 4.25, estimated delivery 5pm, it arrived at 6pm, stone cold, soggy and revolting, only thing edible was the coleslaw

Added free popcorn chicken…… never received! Also time kept getting later and later! POOR!

I made the order at 18:40 and didn't receive until 20:15. the courier was at the pick up point by 18:55, good ended up hard and cold from sitting in the restaurant so long. NOT DELIVERY DRIVERS FAULT

Got There And The Line Was Massive And Took 1 HOUR To PAY! Then I Got Told That The Cash Machine Is Broken! You Could Only Do Just Eat Because The Touch Points Were Not Even Going! I Won't Be Back Unless This Gets Sorted! Plus If we got our food 2 box meals about £30! EXPENSIVE?!

food was cold, chips had gone soggy. very poor

Lovely & no issues at all. Thank you mate, top man