Based on 2.908 opinions finded in 4 websites
Based on 2.908 opinions finded in 4 websites
Opinions
Toilets were not so good, needed to get an assistant to clean before using
Karen Barber . 2025-05-15
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Chips and big mac cold Kids meal not Minecraft but Paddington
Ken Smith . 2025-05-14
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We heard the staff were talking about maybe getting a bonus at Christmas time. Having a little moan. Didn't feel that should really be talking about that in front of customers. Good selection of food. Still cheaper than burger king which is good.
Michael Wise . 2025-05-13
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As always, the vegetarian option is always cold . Yes, I could have said something, but every time we go, it's always the same .
Stuart H . 2025-05-02
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Shamefully disappointing and a giant rip off. Decided to spend our money at McDonalds for end of day tea. Ordered the McCrispy and it was missing half the ingredients. No onions or cheese, just a dry piece of thin chicken with lettuce. The normal chicken sandwich is better. My wife's cheese burger was rock hard and must have been sat there all day. What an absolute waste of money when the McCrispy meal is nearly £9!
Josh Atkinson . 2025-05-02
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Lovely environment and staff, the food was cooked perfectly and made instantly, love the sofas in the seating area
n b . 2025-05-01
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Invariably at least 1 item arrives luke warm ìf you're lucky
Debs Bean . 2025-04-30
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We are here, was a mess and dirty. We asked man/ boy behind counter for salt and he literally just slammed it across counter . Was rude and a horrendous experience that we will complain about to head office . Bad manners - bad service and the young man behind counter should not be working in a public facing role .
allan mckenzie . 2025-04-21
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Ok again didn't look like the menu board
Anthony Richmond . 2025-04-20
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We ordered our food and it took 30 minutes and it was cold and we asked to get some new food which we wanted but they put the same food on the tray and we asked for warm food and they only changed the fries DO NOT COME HERE!
Frankie Hope . 2025-04-15
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A very busy McDonald's, even for breakfast.
Grandpa Smurf . 2025-04-11
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Good meal part from hash brown was cold .
Gary . 2025-04-06
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you're actually incapable of sending a correct order out aren't you! complete joke, it's every time I swear! never again
craig . 2025-04-04
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Forgot half the food. Utter morons working there!
Amy . 2025-04-02
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There was trash everywhere, dirty tables and the staff had no interest in keeping order. The wait time for food was 50 minutes. The order was incomplete and served like garbage. Many people were disappointed with this place that evening. I have been there before but it has never been such a tragedy. I strongly advise against visiting.
Marek Ceglarski . 2025-04-01
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Asked for latte .. not warm.. find that in a lot of places.. had to more or less drink it in 1 go otherwise would be cold
Dave Taylor . 2025-04-01
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Its a McDonalds - plastic grub, but I still I like it. Lots of beeps from annoying machines, warm (rather than hot) grub and staff are friendly. Update: Monday @ 5pm, hardly anyone there and NOT one clean table!
Mark Hughes . 2025-04-01
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every time we order something is missing, have a crying child because they are missing part of there treat tea. 😞
Carl . 2025-03-31
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Waited over an hour for delivery and when it arrived it was cold. This was not due to the delivery driver as he had only just got the order and came straight away. The two apple juices we ordered were both out of date too, not a very pleasant experience.
Pete . 2025-03-30
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Waiting ages for a wrong order. Been a few times and sometimes the food is over cooked. Often had wrong orders, and slow drive through. Monks Cross mc Donald's is way better
joseph . 2025-03-30
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the delivery driver Jordan is amazing
Sarah . 2025-03-28
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food was ok but my chips were cold
Kevin . 2025-03-28
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the chips are not in the happy meal
Keke . 2025-03-27
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one burger we didnt order, burger we did order didnt arrive, parts of one burger squashed. mcflurry melted. shocking
amy . 2025-03-24
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Food was awful, wraps was stale, food cold and grease all over packaging
Becky . 2025-03-19
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Burger was missing but everything else was fine
iggy . 2025-03-14
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How can u send coffe without sugar? Now i can.t enjoy my coffe becouse i can"t find any sugar
Alex . 2025-03-13
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Slowest McDonald's I have ever been to. 5mins plus for waiting in drive through
Craig Callaghan . 2025-03-13
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Ordered a ‘feed the family for 4’ deal, all 4 chips were missing, and 2 of the burgers, don’t understand how McDonald’s can get it so wrong and they do it all the time
lisa . 2025-03-02
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no fries with order. disappointed
Catherine . 2025-03-02
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Food was an hour late turned up at 8:01pm had pre odered for 7pm and the food is cold
Hayleigh . 2025-03-01
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Okay access for wheel chairs and plenty of seating but the tables can get a bit messy and the queues can get bunched near the door. A good Maccys though.
Seventh . 2025-03-01
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Food missing from a almost £50 order...
Mr . 2025-02-28
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My food never arrived I thought you had codes to stop this sort or thing....... Absolute disgrace I have 4 hungry children here and now no time for the breakfast I promised them..
Nicola . 2025-02-23
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no chips with my meal . pay for something and don't get it wonderful
David . 2025-02-22
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My order wasn’t correct I was missing food!! Was very disappointed in the fact I actually tipped aswell! Very poor service! I have to share the food between my children & was left hungry & very disappointed
Aylie . 2025-02-18
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Burger was broken and they forgot the sauces. Otherwise fine
Dustin . 2025-02-17
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absolutely amazing driver brilliant
Joseph . 2025-02-17
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Cold food and chips were not salted
Sam . 2025-02-16
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To the lady worker who worked today 15/02/25 with a white shirt and green eye shadow… Thankyou! Going above and beyond when my little boy had had a rubbish experience at wacky warehouse. You really did make our day you wonderful person Thankyou! I hope you see this!
Poppy Carter . 2025-02-15
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food was freezing cold upon delivery
Amy . 2025-02-15
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No double sausage and egg muffin
Barbara . 2025-02-12
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The worst McDonald’s I’ve ever been to, avoid.
Tom Rahman . 2025-02-06
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What an absolute joke. Visited today as staying in a hotel nearby. Waited nearly 20 mins, service was so slow. Not wnough kiosks and they'd all ran out of paper. Fries were cold, customised wrap order was incorrect. Restaurant was filthy, tables full of rubbish, bins overflowing. No napkins or straws.
Stefanie Brentnall . 2025-02-01
MORE AT Google
Perfect meal and perfect ice cream 😃
Nicky . 2025-01-31
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A very very busy place. Quite a big place although crowded when you first walk in. Need to start a campaign, WE WANT DECAFFEINATED COFFEE McDonald's cater for vegetarian, so catering for Decaffeinated people can't be that hard.
Petter Guldner . 2025-01-28
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Thanks for delivering McDonalds at 1am!
Claire . 2025-01-25
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We ordered happy meals and they sent only the chips and drinks. This is the 2nd time this has happened in a week and super frustrating given they are for children who we needed to have a quick meal and in the end this didn't happen. It can't be hard to get 2 happy meals correct can it?
Stuart . 2025-01-23
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Absolutely tremendous double quarter pounder was epic! Chips a bit dry. Driver lovely
JULIE . 2025-01-19
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No straws but apart from that it’s good
Katie . 2025-01-18
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delivery driver is great so polite
Sarah . 2025-01-17
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It was late wrong order and stone cold all went in the bin not happy
Joanne . 2025-01-12
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Food was mostly cold and the happy meal toy was missing
Chris . 2025-01-11
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the chips seem to be days old. burger OK. driver was amazing though I have to say, lovely man
Sarah . 2025-01-10
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The past couple of times I’ve ordered it’s been great, everything hot and correct. Couldn’t have asked for a better maccys
Emily . 2025-01-10
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Various missing items from order. chips were thrown in bag none left in pack, just all over the bag. The main bag was split at bottom so lost chips out of it and food was therefore cold. Photos taken if needed.
Kayleigh . 2025-01-10
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forever sending my order out wrong. nice one maccies! useless
Craig . 2025-01-07
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Absolute joke! My partner ordered a mc chicken sandwich meal and 6 chicken nuggets.. they gave us a mc crispy for some strange reason, a flat warm coke and stale chicken nuggets! How difficult is it to get an order correct and actually give customers fresh products! Complete rip off
Vicki . 2025-01-06
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The delivery estimate got delayed multiple times and pushed back an hour as the courier came by bike, the food was cold and we had to warm it up in the microwave, the drink was spilled in the bag and multiple items were missing.
Artiim . 2025-01-01
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I had a terrible experience with McDonald’s Click and Serve today. I ordered 3 Wrap of the Day meals and a Double Cheeseburger, but when I got back to work, I realized they missed out a Wrap, the Double Cheeseburger, and some fries! I tried calling multiple times throughout the day to get this sorted, but no one answered the phone at any point. I’m extremely frustrated and disappointed with the service. It’s hard to trust an order when you can’t even get in touch with anyone for help. Would not recommend this location.
Harris Backhouse . 2024-12-29
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What else do you expect a mcd's to be!!
Ally MacGilchrist . 2024-12-23
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missing items from order and items delivered without sauce and cold
Joey . 2024-12-22
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Both quarter pounder meals were cold
Luke . 2024-12-22
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Left out our mcplant burger from delivery meaning my vegetarian daughter had to make do with fries.
David . 2024-12-21
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Would not order again as 3rd time in row been cold so never again so account credit to make up for it no good to me with be let others know as unaccceptable
Michelle . 2024-12-20
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every part of my order was wrong with one exception...they got my drink correct!!!
Gary . 2024-12-17
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Food atrocious .asked for extra onions on cheeseburger, looked like they opened the wrapper, threw in the onions and re wrapped it but the wrapper was inside out and the burger was swimming in sauce. The mccrispy burger was partially burnt food Cold
Linda . 2024-12-17
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One of the better visits today, fresh chips everything hot, quick service. How McDs how it should be 👍🏻
Liam Pearson . 2024-12-12
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Sloppiest Big Mac I've ever had , had far too much Big ,Mac sauce which was sickly , Cheese burger also had too much sauce which made it super salty and sickly, Fries were nicely salted and hot and was the best thing I bought. Table, bins and coffee/sauce station filthy.
Rhys Edwards . 2024-12-11
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Floors dirty Tables dirty Toilet paper scewn around floors Felt grubby Table service slow member of staff did apologise for wait was polite Never seen this cliton moor mcdonalds so negleted Porbably won.t be coming back If hadn.t already ordered would have left
tanya stewart . 2024-12-10
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Fries missing and Veggie food in with meat !!!
Sarah . 2024-12-05
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Very weird atmosphere in there today. Service was extremely slow and wasn't particularly busy in store. Food was typical mediocre McDonald's!😂
Claire Simpson . 2024-12-05
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food cold. no map update untill courier outside
Jamie . 2024-12-04
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We only go because the kids want too, honest! It's "banging" as they'd say
Curtis Drummond . 2024-12-03
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That driver is amazing give him a pay rise I made a huge mistake and he helped me he deserves a pay rise
Ethan . 2024-12-02
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cold chips and burgers cappuccino coffee doesn't look like one and cold to no straw for smoothie well done not ordering again
Pauline . 2024-11-29
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terrible. ordered 430 arrived just before 6pm. said 20mins delivery time when ordering. food all cold and kids starving. I am considering dropping this app.
Stuart . 2024-11-29
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All food stone cold, over an hour wait. Very disappointed
freya . 2024-11-29
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food cold by the time delivery got to us, convinced it was just sat at branch as courier was showing at resteraunt for over 40 mins. burger missing topping also.
James . 2024-11-28
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Food was almost cold when delivered
Fiona . 2024-11-28
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Missing dips and coke and order was delivered 30 mins late. Very unhappy and won’t be ordering again.
Sophie . 2024-11-24
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Order was pre ordered for 6:15pm arrived over an hour and a half late and items missing
Hayleigh . 2024-11-22
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Not one clean area to eat. Had to clean a space ourselves. Never seen such a mess!
Claire Day . 2024-11-21
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brilliant, friendly and knew exactly where the drop point was so what more could one want. :)
James . 2024-11-21
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Absolutely disgusting. Hair in food. Actually thick long black hair in the middle of my wrap. When politely showing staff and asking why no staff have hair nets on I was told they don’t need them unless preparing food. I pointed out a man with long hair doing chips who’s hair was dangling and a girl with long dark hair making burger who’s hair was loose. Along with all other staff. I was told they’ve just started and will get them to put a net on. Staff became rude and stood staring at us. Avoid at all cost.
Lmad brackley . 2024-11-16
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delivery driver must have hit like four stops before mine and just sat still for like 15 mins, food was cold when it arrived
toby . 2024-11-13
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pancakes inedible hard as rocks - no syrup Sent.
tina . 2024-11-10
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No sauces, no chilli burger and all cold.
Darren . 2024-11-10
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All that came was the drink ehich was spilt
Alicia . 2024-11-09
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didnt Have any chocolate left as the driver spilt it everywhere
Dawn . 2024-11-06
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Stayed for both breakfast and dinner ( killing time before hospital appointment) and food was hot and fresh. Chips weren't very salty and not the best by a long chalk. Everything else was good. Toilets ok except a bit muddy and it was quiet and manager could have cleaned up the clods going from the toilets to the entrance. But it was ok
E P . 2024-11-06
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All I can say the food was cold
Paul Musgrove . 2024-11-05
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Really poor experience. Completely uninterested staff, no sense of organisation. Went to ask about my drink order and 5 members of staff literally hid rather than speak to me. Had to find a manager who was sat on a break to help. Probably the worst McDonald's in York.
Dan A . 2024-10-31
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Worst service id had in a mc donalds slow and disorganised
Michael Newby . 2024-10-31
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Missing a burger from the order, seems as I only ordered a burger for myself it meant I ended up not having anything to eat. It also happened the last time. so I won’t be ordering for delivery again. Food was delivered on time but it was cold.
Emma . 2024-10-29
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Not bad food kids love it had to wait a while though
Chris Frett . 2024-10-28
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Probably the nicest McDonald's we've been to.
Lisa Freeman . 2024-10-27
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Never received order. Said it had been delivered.
Amy . 2024-10-27
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Missed half the order value of chicken selects but some how managed to remember the dips for it, didn’t realise till I got home, shocking service as always, don’t understand why you can’t read a label and put the food in the bag not hard is it? Embarrassing
josh McLaughlin . 2024-10-27
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Yet again, McDonald's seem unable to look at a receipt and put the items in a bag accordingly. How you can read a list of items, forget half of them and then send it off is beyond me.
Ben . 2024-10-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Mi esposa y yo estuvimos aquí (que ahora se denomina hickerys Roadhouse y grill) en el camino a scarbourgh. Nos dio la bienvenida y nos sentamos y nos hicieron sentir bienvenidos el menú es variado aunque un poco elevado. La comida era estupendo, aunque la única queja que tuvimos fue mi esposa tuvo el bistec y costillas y quería el bistec cocinado medio estaba bien hecho cuando preguntamos qué cambiar enseguida
375 Opinions
Terrible service no staff but food it usually good. Not this time burgers were dry bread roll burnt chips over salty. Three burgers and chips and a drink each cost £49 so also overpriced. It is usually our treat when we go the the york outlet. Will not be going back will go to McDonald's for a nicer and cheaper burger.
273 Opinions
Really enjoyed my meal here. I had the chorizo croquettes, the steak burger, and the brownie with custard. Cannot fault the politeness of the staff. I didn’t think 3 courses for £31 was too bad these days. Only marking down because I thought it was quite slow considering how quiet it was, and because the restaurant was pretty cold in my opinion.