McDonald's in York

Good meal part from hash brown was cold .

you're actually incapable of sending a correct order out aren't you! complete joke, it's every time I swear! never again

Forgot half the food. Utter morons working there!

every time we order something is missing, have a crying child because they are missing part of there treat tea. 😞

Waited over an hour for delivery and when it arrived it was cold. This was not due to the delivery driver as he had only just got the order and came straight away. The two apple juices we ordered were both out of date too, not a very pleasant experience.

the delivery driver Jordan is amazing

food was ok but my chips were cold

the chips are not in the happy meal

one burger we didnt order, burger we did order didnt arrive, parts of one burger squashed. mcflurry melted. shocking

Food was awful, wraps was stale, food cold and grease all over packaging

Burger was missing but everything else was fine

How can u send coffe without sugar? Now i can.t enjoy my coffe becouse i can"t find any sugar

Ordered a ‘feed the family for 4’ deal, all 4 chips were missing, and 2 of the burgers, don’t understand how McDonald’s can get it so wrong and they do it all the time

no fries with order. disappointed

Food was an hour late turned up at 8:01pm had pre odered for 7pm and the food is cold

Food missing from a almost £50 order...

My food never arrived I thought you had codes to stop this sort or thing....... Absolute disgrace I have 4 hungry children here and now no time for the breakfast I promised them..

no chips with my meal . pay for something and don't get it wonderful

My order wasn’t correct I was missing food!! Was very disappointed in the fact I actually tipped aswell! Very poor service! I have to share the food between my children & was left hungry & very disappointed

absolutely amazing driver brilliant

Burger was broken and they forgot the sauces. Otherwise fine

Cold food and chips were not salted

food was freezing cold upon delivery

No double sausage and egg muffin

Perfect meal and perfect ice cream 😃

Thanks for delivering McDonalds at 1am!

We ordered happy meals and they sent only the chips and drinks. This is the 2nd time this has happened in a week and super frustrating given they are for children who we needed to have a quick meal and in the end this didn't happen. It can't be hard to get 2 happy meals correct can it?

Absolutely tremendous double quarter pounder was epic! Chips a bit dry. Driver lovely

No straws but apart from that it’s good

delivery driver is great so polite

It was late wrong order and stone cold all went in the bin not happy

Food was mostly cold and the happy meal toy was missing

the chips seem to be days old. burger OK. driver was amazing though I have to say, lovely man

The past couple of times I’ve ordered it’s been great, everything hot and correct. Couldn’t have asked for a better maccys

Various missing items from order. chips were thrown in bag none left in pack, just all over the bag. The main bag was split at bottom so lost chips out of it and food was therefore cold. Photos taken if needed.

forever sending my order out wrong. nice one maccies! useless

Absolute joke! My partner ordered a mc chicken sandwich meal and 6 chicken nuggets.. they gave us a mc crispy for some strange reason, a flat warm coke and stale chicken nuggets! How difficult is it to get an order correct and actually give customers fresh products! Complete rip off

The delivery estimate got delayed multiple times and pushed back an hour as the courier came by bike, the food was cold and we had to warm it up in the microwave, the drink was spilled in the bag and multiple items were missing.

I had a terrible experience with McDonald’s Click and Serve today. I ordered 3 Wrap of the Day meals and a Double Cheeseburger, but when I got back to work, I realized they missed out a Wrap, the Double Cheeseburger, and some fries! I tried calling multiple times throughout the day to get this sorted, but no one answered the phone at any point. I’m extremely frustrated and disappointed with the service. It’s hard to trust an order when you can’t even get in touch with anyone for help. Would not recommend this location.

What else do you expect a mcd's to be!!

Both quarter pounder meals were cold

missing items from order and items delivered without sauce and cold

Left out our mcplant burger from delivery meaning my vegetarian daughter had to make do with fries.

Would not order again as 3rd time in row been cold so never again so account credit to make up for it no good to me with be let others know as unaccceptable

Food atrocious .asked for extra onions on cheeseburger, looked like they opened the wrapper, threw in the onions and re wrapped it but the wrapper was inside out and the burger was swimming in sauce. The mccrispy burger was partially burnt food Cold

every part of my order was wrong with one exception...they got my drink correct!!!

One of the better visits today, fresh chips everything hot, quick service. How McDs how it should be 👍🏻

Sloppiest Big Mac I've ever had , had far too much Big ,Mac sauce which was sickly , Cheese burger also had too much sauce which made it super salty and sickly, Fries were nicely salted and hot and was the best thing I bought. Table, bins and coffee/sauce station filthy.

Floors dirty Tables dirty Toilet paper scewn around floors Felt grubby Table service slow member of staff did apologise for wait was polite Never seen this cliton moor mcdonalds so negleted Porbably won.t be coming back If hadn.t already ordered would have left

Fries missing and Veggie food in with meat !!!

Very weird atmosphere in there today. Service was extremely slow and wasn't particularly busy in store. Food was typical mediocre McDonald's!😂

food cold. no map update untill courier outside

We only go because the kids want too, honest! It's "banging" as they'd say

That driver is amazing give him a pay rise I made a huge mistake and he helped me he deserves a pay rise

terrible. ordered 430 arrived just before 6pm. said 20mins delivery time when ordering. food all cold and kids starving. I am considering dropping this app.

All food stone cold, over an hour wait. Very disappointed

cold chips and burgers cappuccino coffee doesn't look like one and cold to no straw for smoothie well done not ordering again

Food was almost cold when delivered

food cold by the time delivery got to us, convinced it was just sat at branch as courier was showing at resteraunt for over 40 mins. burger missing topping also.

Missing dips and coke and order was delivered 30 mins late. Very unhappy and won’t be ordering again.

Order was pre ordered for 6:15pm arrived over an hour and a half late and items missing

brilliant, friendly and knew exactly where the drop point was so what more could one want. :)

Not one clean area to eat. Had to clean a space ourselves. Never seen such a mess!

Absolutely disgusting. Hair in food. Actually thick long black hair in the middle of my wrap. When politely showing staff and asking why no staff have hair nets on I was told they don’t need them unless preparing food. I pointed out a man with long hair doing chips who’s hair was dangling and a girl with long dark hair making burger who’s hair was loose. Along with all other staff. I was told they’ve just started and will get them to put a net on. Staff became rude and stood staring at us. Avoid at all cost.

delivery driver must have hit like four stops before mine and just sat still for like 15 mins, food was cold when it arrived

Its a McDonalds - plastic grub, but I still I like it. Lots of beeps from annoying machines, warm (rather than hot) grub and staff are friendly.

pancakes inedible hard as rocks - no syrup Sent.

No sauces, no chilli burger and all cold.

All that came was the drink ehich was spilt

didnt Have any chocolate left as the driver spilt it everywhere

Stayed for both breakfast and dinner ( killing time before hospital appointment) and food was hot and fresh. Chips weren't very salty and not the best by a long chalk. Everything else was good. Toilets ok except a bit muddy and it was quiet and manager could have cleaned up the clods going from the toilets to the entrance. But it was ok

All I can say the food was cold

Really poor experience. Completely uninterested staff, no sense of organisation. Went to ask about my drink order and 5 members of staff literally hid rather than speak to me. Had to find a manager who was sat on a break to help. Probably the worst McDonald's in York.

Worst service id had in a mc donalds slow and disorganised

Missing a burger from the order, seems as I only ordered a burger for myself it meant I ended up not having anything to eat. It also happened the last time. so I won’t be ordering for delivery again. Food was delivered on time but it was cold.

Not bad food kids love it had to wait a while though

Never received order. Said it had been delivered.

Probably the nicest McDonald's we've been to.

Missed half the order value of chicken selects but some how managed to remember the dips for it, didn’t realise till I got home, shocking service as always, don’t understand why you can’t read a label and put the food in the bag not hard is it? Embarrassing

Yet again, McDonald's seem unable to look at a receipt and put the items in a bag accordingly. How you can read a list of items, forget half of them and then send it off is beyond me.

I was charged for a meal but I didn't order or get a meal.i never realised untill I looked at my bank

Food missing so people went without. Won’t use or recommend.

Fries were old and dry. Standard Maccies really.

Cold coffee and food was bland, very little sauce on the fillet of fish. Waste of money

On pulling up I was able to select drive thru on the app to collect my order, when we got to the window we were told that we couldn't use the drive thru I'd have to go in. This is the second time this has happened now, it's annoying but worse is that the app is so terrible that my order couldn't be cancelled and I had to order again. It used to be worth while for decent food at a good price but prices are outrageous for what's offered now and the service is terrible

Once again, parts of order were missing - a very disappointed child and another frustrating experience

Our food was very late!we rang to the Mac Donald's we ordered from said was out of there hands! When it finally came I asked why was so late when the shop said was picked up 45 mins ago! Delivery driver came and he kicked my door in cut all my arm

1st time here staff were rude and arguing with each other. Gave them the benefit of the doubt as everyone had bad days, visited again paid £1.80 extra for a specific drink on the meal, order number was duplicated on the screen so when my number was called and there was no drink I assumed it was the other order with the same number. Eventually number was said again so i went and told them that it's my number but I don't think it's mine as there's no drink. Girl said they had "run out" so I couldn't have a drink. After explaining to her several times that I have paid for a meal which includes a drink and paid a surcharge for a drink I was infact entitled to a drink. Eventually she went to get a more senior staff member. Basic training needed that if an item is out of stock to tell the customer before the rest of the order is ready rather than thinking its OK to take their money and not give any indication. Wonder how many people go though the drive through and find items missing???

Good time of day to go, quiet and peaceful. Car parking a little tight but loads of space across the way. Easy access and everything worked and full menu so milkshakes all round!

Consistently get our order wrong. By all means go but be prepared to go back again afterwards.

The service is too slow , been waiting for 35-40 mins for our food ( eating in) , no communication. Not going back as we both are very disappointed

Had a sausage and egg muffin. Egg was grey (from being sat around too long) and muffin fell apart as it was so dry. Then thing that concerned me most was that the ketchup dispenser had about 10 flies on it , some on the bit where the ketchup comes out. I informed one of the staff who was not bothered at all and did nothing about it

Our order never arrived, and there was no way to contact the driver to check what happened. Not impressed really.

food was hot, well put together and thank you to the thoughtful person who put the ketchup with the cold drinks! so much better chilled! courier very polite..

Didn't receive dip, the food was Luke warm.

Really disappointing order today. The Chicken Seects were fine, but the fries were hard and overcooked and the Cheeseburgers tasted like a pot of salt had been tipped onto them, making them inedible. Had to throw most of the order in the bin

Orders missing from food food cold and delivery driver rude

A few items didn’t show up like half of a meal!!! Received a refund for the missing items only.

food was dripping in grease which had seeped through the box and had turned the bread very soggy

the drive was lovely and did more then he should of. food was not good