McDonald's in York

Toilets were not so good, needed to get an assistant to clean before using

Chips and big mac cold Kids meal not Minecraft but Paddington

We heard the staff were talking about maybe getting a bonus at Christmas time. Having a little moan. Didn't feel that should really be talking about that in front of customers. Good selection of food. Still cheaper than burger king which is good.

As always, the vegetarian option is always cold . Yes, I could have said something, but every time we go, it's always the same .

Shamefully disappointing and a giant rip off. Decided to spend our money at McDonalds for end of day tea. Ordered the McCrispy and it was missing half the ingredients. No onions or cheese, just a dry piece of thin chicken with lettuce. The normal chicken sandwich is better. My wife's cheese burger was rock hard and must have been sat there all day. What an absolute waste of money when the McCrispy meal is nearly £9!

Lovely environment and staff, the food was cooked perfectly and made instantly, love the sofas in the seating area

Invariably at least 1 item arrives luke warm ìf you're lucky

We are here, was a mess and dirty. We asked man/ boy behind counter for salt and he literally just slammed it across counter . Was rude and a horrendous experience that we will complain about to head office . Bad manners - bad service and the young man behind counter should not be working in a public facing role .

Ok again didn't look like the menu board

We ordered our food and it took 30 minutes and it was cold and we asked to get some new food which we wanted but they put the same food on the tray and we asked for warm food and they only changed the fries DO NOT COME HERE!

A very busy McDonald's, even for breakfast.

Good meal part from hash brown was cold .

you're actually incapable of sending a correct order out aren't you! complete joke, it's every time I swear! never again

Forgot half the food. Utter morons working there!

There was trash everywhere, dirty tables and the staff had no interest in keeping order. The wait time for food was 50 minutes. The order was incomplete and served like garbage. Many people were disappointed with this place that evening. I have been there before but it has never been such a tragedy. I strongly advise against visiting.

Asked for latte .. not warm.. find that in a lot of places.. had to more or less drink it in 1 go otherwise would be cold

Its a McDonalds - plastic grub, but I still I like it. Lots of beeps from annoying machines, warm (rather than hot) grub and staff are friendly. Update: Monday @ 5pm, hardly anyone there and NOT one clean table!

every time we order something is missing, have a crying child because they are missing part of there treat tea. 😞

Waited over an hour for delivery and when it arrived it was cold. This was not due to the delivery driver as he had only just got the order and came straight away. The two apple juices we ordered were both out of date too, not a very pleasant experience.

Waiting ages for a wrong order. Been a few times and sometimes the food is over cooked. Often had wrong orders, and slow drive through. Monks Cross mc Donald's is way better

the delivery driver Jordan is amazing

food was ok but my chips were cold

the chips are not in the happy meal

one burger we didnt order, burger we did order didnt arrive, parts of one burger squashed. mcflurry melted. shocking

Food was awful, wraps was stale, food cold and grease all over packaging

Burger was missing but everything else was fine

How can u send coffe without sugar? Now i can.t enjoy my coffe becouse i can"t find any sugar

Slowest McDonald's I have ever been to. 5mins plus for waiting in drive through

Ordered a ‘feed the family for 4’ deal, all 4 chips were missing, and 2 of the burgers, don’t understand how McDonald’s can get it so wrong and they do it all the time

no fries with order. disappointed

Food was an hour late turned up at 8:01pm had pre odered for 7pm and the food is cold

Okay access for wheel chairs and plenty of seating but the tables can get a bit messy and the queues can get bunched near the door. A good Maccys though.

Food missing from a almost £50 order...

My food never arrived I thought you had codes to stop this sort or thing....... Absolute disgrace I have 4 hungry children here and now no time for the breakfast I promised them..

no chips with my meal . pay for something and don't get it wonderful

My order wasn’t correct I was missing food!! Was very disappointed in the fact I actually tipped aswell! Very poor service! I have to share the food between my children & was left hungry & very disappointed

Burger was broken and they forgot the sauces. Otherwise fine

absolutely amazing driver brilliant

Cold food and chips were not salted

To the lady worker who worked today 15/02/25 with a white shirt and green eye shadow… Thankyou! Going above and beyond when my little boy had had a rubbish experience at wacky warehouse. You really did make our day you wonderful person Thankyou! I hope you see this!

food was freezing cold upon delivery

No double sausage and egg muffin

The worst McDonald’s I’ve ever been to, avoid.

What an absolute joke. Visited today as staying in a hotel nearby. Waited nearly 20 mins, service was so slow. Not wnough kiosks and they'd all ran out of paper. Fries were cold, customised wrap order was incorrect. Restaurant was filthy, tables full of rubbish, bins overflowing. No napkins or straws.

Perfect meal and perfect ice cream 😃

A very very busy place. Quite a big place although crowded when you first walk in. Need to start a campaign, WE WANT DECAFFEINATED COFFEE McDonald's cater for vegetarian, so catering for Decaffeinated people can't be that hard.

Thanks for delivering McDonalds at 1am!

We ordered happy meals and they sent only the chips and drinks. This is the 2nd time this has happened in a week and super frustrating given they are for children who we needed to have a quick meal and in the end this didn't happen. It can't be hard to get 2 happy meals correct can it?

Absolutely tremendous double quarter pounder was epic! Chips a bit dry. Driver lovely

No straws but apart from that it’s good

delivery driver is great so polite

It was late wrong order and stone cold all went in the bin not happy

Food was mostly cold and the happy meal toy was missing

the chips seem to be days old. burger OK. driver was amazing though I have to say, lovely man

The past couple of times I’ve ordered it’s been great, everything hot and correct. Couldn’t have asked for a better maccys

Various missing items from order. chips were thrown in bag none left in pack, just all over the bag. The main bag was split at bottom so lost chips out of it and food was therefore cold. Photos taken if needed.

forever sending my order out wrong. nice one maccies! useless

Absolute joke! My partner ordered a mc chicken sandwich meal and 6 chicken nuggets.. they gave us a mc crispy for some strange reason, a flat warm coke and stale chicken nuggets! How difficult is it to get an order correct and actually give customers fresh products! Complete rip off

The delivery estimate got delayed multiple times and pushed back an hour as the courier came by bike, the food was cold and we had to warm it up in the microwave, the drink was spilled in the bag and multiple items were missing.

I had a terrible experience with McDonald’s Click and Serve today. I ordered 3 Wrap of the Day meals and a Double Cheeseburger, but when I got back to work, I realized they missed out a Wrap, the Double Cheeseburger, and some fries! I tried calling multiple times throughout the day to get this sorted, but no one answered the phone at any point. I’m extremely frustrated and disappointed with the service. It’s hard to trust an order when you can’t even get in touch with anyone for help. Would not recommend this location.

What else do you expect a mcd's to be!!

missing items from order and items delivered without sauce and cold

Both quarter pounder meals were cold

Left out our mcplant burger from delivery meaning my vegetarian daughter had to make do with fries.

Would not order again as 3rd time in row been cold so never again so account credit to make up for it no good to me with be let others know as unaccceptable

every part of my order was wrong with one exception...they got my drink correct!!!

Food atrocious .asked for extra onions on cheeseburger, looked like they opened the wrapper, threw in the onions and re wrapped it but the wrapper was inside out and the burger was swimming in sauce. The mccrispy burger was partially burnt food Cold

One of the better visits today, fresh chips everything hot, quick service. How McDs how it should be 👍🏻

Sloppiest Big Mac I've ever had , had far too much Big ,Mac sauce which was sickly , Cheese burger also had too much sauce which made it super salty and sickly, Fries were nicely salted and hot and was the best thing I bought. Table, bins and coffee/sauce station filthy.

Floors dirty Tables dirty Toilet paper scewn around floors Felt grubby Table service slow member of staff did apologise for wait was polite Never seen this cliton moor mcdonalds so negleted Porbably won.t be coming back If hadn.t already ordered would have left

Fries missing and Veggie food in with meat !!!

Very weird atmosphere in there today. Service was extremely slow and wasn't particularly busy in store. Food was typical mediocre McDonald's!😂

food cold. no map update untill courier outside

We only go because the kids want too, honest! It's "banging" as they'd say

That driver is amazing give him a pay rise I made a huge mistake and he helped me he deserves a pay rise

cold chips and burgers cappuccino coffee doesn't look like one and cold to no straw for smoothie well done not ordering again

terrible. ordered 430 arrived just before 6pm. said 20mins delivery time when ordering. food all cold and kids starving. I am considering dropping this app.

All food stone cold, over an hour wait. Very disappointed

food cold by the time delivery got to us, convinced it was just sat at branch as courier was showing at resteraunt for over 40 mins. burger missing topping also.

Food was almost cold when delivered

Missing dips and coke and order was delivered 30 mins late. Very unhappy and won’t be ordering again.

Order was pre ordered for 6:15pm arrived over an hour and a half late and items missing

Not one clean area to eat. Had to clean a space ourselves. Never seen such a mess!

brilliant, friendly and knew exactly where the drop point was so what more could one want. :)

Absolutely disgusting. Hair in food. Actually thick long black hair in the middle of my wrap. When politely showing staff and asking why no staff have hair nets on I was told they don’t need them unless preparing food. I pointed out a man with long hair doing chips who’s hair was dangling and a girl with long dark hair making burger who’s hair was loose. Along with all other staff. I was told they’ve just started and will get them to put a net on. Staff became rude and stood staring at us. Avoid at all cost.

delivery driver must have hit like four stops before mine and just sat still for like 15 mins, food was cold when it arrived

pancakes inedible hard as rocks - no syrup Sent.

No sauces, no chilli burger and all cold.

All that came was the drink ehich was spilt

didnt Have any chocolate left as the driver spilt it everywhere

Stayed for both breakfast and dinner ( killing time before hospital appointment) and food was hot and fresh. Chips weren't very salty and not the best by a long chalk. Everything else was good. Toilets ok except a bit muddy and it was quiet and manager could have cleaned up the clods going from the toilets to the entrance. But it was ok

All I can say the food was cold

Really poor experience. Completely uninterested staff, no sense of organisation. Went to ask about my drink order and 5 members of staff literally hid rather than speak to me. Had to find a manager who was sat on a break to help. Probably the worst McDonald's in York.

Worst service id had in a mc donalds slow and disorganised

Missing a burger from the order, seems as I only ordered a burger for myself it meant I ended up not having anything to eat. It also happened the last time. so I won’t be ordering for delivery again. Food was delivered on time but it was cold.

Not bad food kids love it had to wait a while though

Probably the nicest McDonald's we've been to.

Never received order. Said it had been delivered.

Missed half the order value of chicken selects but some how managed to remember the dips for it, didn’t realise till I got home, shocking service as always, don’t understand why you can’t read a label and put the food in the bag not hard is it? Embarrassing

Yet again, McDonald's seem unable to look at a receipt and put the items in a bag accordingly. How you can read a list of items, forget half of them and then send it off is beyond me.