KFC in Tamworth

We eat at KFC regular in different area's and I have had to write a review after visiting for the 1st time KFC Tamworth - Ventura Retail Park and have got to say it is the best meal we have ever had at a KFC. Everything cooked to perfection, hot & super fast service. We will defiantly be back.

food was delivered quickly. unfortunately the food was barely warm

Visited KFC drive through today and was greatly disappointed - displayed menu is very limited with no listing of kids meals so had to ask at the ordering point and volume was ‘low’ so very difficult to hear the server - There was no offering to upsize the meals - no hot drinks were available and limited cold drinks i.e. no Pepsi no 7UP. Meal arrived - the kiddy meal was very poor value - a tiny chicken fillet, a pot of beans, pineapple stick and a fruit shoot - she was unable to eat the beans as there was no cutlery in the bag, no serviettes and no ‘wipes’ - the adults meal was a very small portion of fries that would be more suited to children!! The salad was basically lettuce which was the hard chunky core of the lettuce and the only hot food item was the beans!!! We hadn’t realised the KFC menu was so poor/limited - I used to recommend this chain over all the other fast food restaurants - but no more!!

Friendly enough staff, clean premises, but empty of customers. It's not hard to see why though. Since when does a fast food restaurant not serve hot drinks? For me, and I'm sure many others, it's a deal breaker. Most odd.

confused about which number to give the driver to confirm correct delivery address, the one on the order confirmation text or the last 4 digits of order number on the confirmation email as they're both different??

Lovely food chicken was bit cold otherwise nice meal

10 out of 10 for the service tonight we got serverd by the wonderful Lucy, thank you the wonderful service with a fantastic smile one. Absolutely exceeded my expectation this evening xxx

Forgot parts of my order. Chicken was dry. I won’t be eating from this KFC again

Not to any fault of driver. He was great. Food just came late from restaurant, Slightly cold food and the rice box was very little compared to usual portion. Also missing half of it. Hence the 4 stars not 5

I was very disappointed with my recent dining experience. The food was not very flavorful, and the salad had an unpleasant taste. Unfortunately, I had to request a refund due to the quality.

We visited here on the way to the cinema on a Sunday evening. It was relatively quiet, and the food came out pretty quickly. The chicken tasted quite nice. However, the place wasn't very clean. The toilets had water all over the floor and we're pretty slippy. The servers also handed over the food and forgot to give both the sauces and pop with the boneless box. Its like they couldn't be bothered.

chips were only just warm. And KFC didnt supply variety of dips.

Truly awful. turned up near cold. ordered at 18:46, didbt turn up til 20:20. order tine just kept changing and changing. I'll never order again. pathetic service.

missing food and driver hopeless

I waited over an hour, then had to drive to collect my food. My food turned up nearly 2 hours after.

KFC only sent half the order, when contacting them they said it was an issue with just eat and to ask for a refund

My order was stone cold when I received it I didn't enjoy it at all I have asked for a refund on my meal

Delivery was great just the restaurant

Order didnt arrive yet driver marked it as delivered

stone cold food yet again , driver didn't even have food in an insulated bag to keep food warm

Couldn't eat it also gave me 6 drumsticks instead of mixed and has given me and my partner bad stomachs

My order was incorrect and item was left out.

Never had a bad word to say about this branch. The food is excellent, and all the staff I have encountered are friendly, with any of my requests (for example asking for thighs and legs) always accommodated to suit my needs. Seriously in my eyes, without doubt, the best KFC in the country. Keep up the good work guys.

My order arrived on time and smelt and tasted delicious.

Never received full order messaged twice about issue no response or refund given

Came on time piping hot unlike the Golden Arches over the road

Slightly wrong order. Too greasy

food was freezing cold. took over an he and 30 to arrive & wrong items sent. never ordering from here again

Missing item, the KFC shop didn't complete the order, and is not first time when the KFC doesn't put everything I ordered.

Spot on delivery food was warm and all there, so good result

55 minutes to arrive greasy soggy cold chips burger threw together so had to be reassembled to eat it warm Pepsi cold slow food was not what I ordered

Food arrived on time and the driver was very polite

every time I keep giving Ventura park KFC a chance to get their hot wings right.. I've never had any problem with any other branch of KFC apart from Tamworth.. the hot wings they are overcooked and dry. I've been poorly with an infection and I was really looking forward to a takeaway.. something I don't do very often. it literally is a treat. when they arrived dry and overcooked I was really upset. once again very poor quality or what seem to be left over chicken shoved in a bucket. unhappy.

Waited so long for my delivery. I called and cancelled the order. Ordered elsewhere. And then the KFC still arrived and I was refused refund.

didn't bring full order - can of pop missing

Order arrived on time and exactly what I ordered however the Chicken was luck warm and the Chips were cold. Had to reheat in the oven before eating.

This time we actually had the whole order, we have had items missing in the past.

Food was cold on arrival and not good quality

Didn't get the full order Popcorn chicken was missing

driver never turned up so can't rate

I didn't got everything that i ordered. They forget to put some items.

Area to be improve : cleanliness of the shop. 😀 when you see the tables are left with rubbish, try to send 1 - 2 staff to quickly clean and clear the rubbish, both on the tables and on the floor. After they clean the area, the supervisor please go to check their work. e.g. you ask the colleagues to use the cloth + purple Ecolab cleaning solution to clean the table, did they properly clean the tables? ( I doubt that ) haaaaa the colleague who swept the floor, didn't she ...notice there were still tissues + chicken bones under the tables? haaa ~~~ guys and girls you can do it. 😀

Food missing and the rest was cold. Must of been left sitting out

I had to pick up the order myself. If I don’t get a refund I will never use your service again.

Delivery was great. Food was ok aside from a minuscule portion of fries, KFC Ventura, Tamworth is the worst in the UK, there is ALWAYS something wrong or unacceptable.

There is no chips with my order!

I didn't get my order. I get somebody else order

An order was delivered but it wasn’t mine I ordered food for 3 people an I got an order of one meal an it wasn’t anything close to what I ordered

Stop for a bite to eat after retail therapy 😁

Has to be one of the worst KFC I have ever eaten. Chicken was very greasy, overcooked and the fries were cold. Gives fast food a bad name

Save your money this is the third time ive had cold food thats not what i ordered. I ordered a zinger meal and two hot wings and i got a cold chicken burger not a zinger with two hard budgie wings, no drink and 15 chips for £16.90 honestly rotten

Food is sometimes decent but you can wait 2 minutes or 40 minutes for food

wrong items sent and they put BBQ in my food that I'm allergic to the ingredients thanks

Fantastic customer service from Tamzin keep up the good work

Was about to enter and noticed a chicken being forced to watch its family be eaten through the door. Made me become vegantarian. Also the bathrooms smell like they slaughter the chickens they feed you in there.

Has to be the worst KFC I've had for a long time. Order wrong twice, chicken lukewarm, chips had a funny smell and wasn't cheap. The staff wasn't happy, and the whole place was dirty and grimy. The customers were cleaning the tables to sit down at.

I placed an order at 18:55 first delivery time was 19:30 + final delivery was 20:28. Spent an hour on preparing food

Good food quick service cash only at the till inside.

Food received was great but was missing my hot wings

Late and missing bit of chicken

Some items were left behind and when I called the restaurant, I was told there was nothing they could do and we would have to ask for it next time we’re in the restaurant, which isn’t really the point. Not very good service.

The order that we received wasn’t our order

food never came but says delivered not the first time this has happened!

Came on time hot and fresh best kfc delivery yet , very happy

Delivery man was very quick and also pleasant. I also think that KFC should be giving there delivery drivers water for free. I kindly gave the delivery driver some as he looked hot and bothered. But over all pleasant driver that made my experience great

Wrong food delivered. Tryed to call restaurant but no answer

Never arrived. Absolutely shocking on Father’s Day of all day

The men’s toilets were real mess with foul order, no cleanliness observed in there. We ordered for a 14 pcs bucket but only served 13 pcs. However, Staff were so polite and service was good.

my order was great but wifes was incorrect should of been a bbq burger but it was a zinger tower the same as mine and she does not eat spicy food..simple mistake we understand. Rest of the food was great .

The time that the food was meant to be delivered kept changing, it went from 12:45 to like 13:15 to like 13:03 and that was a bit confusing, I don't understand why it kept changing while it was saying the driver was at KFC.

I love KFC, but this is the worst I've ever had

the driver delivered it to the wrong address. so I was told to reorder and put a claim in for a refund. what a joke!!

Ordered bucket and signature fries, the fries were served cold. Very disappointed.

Arrived on time warm and tasted amazing

Missing items from our order again.

Staff are not very friendly and approachable , environment was not good men and women toilets are not used

Alert avoid at all costs all KFC like many other fast food outlets have greatly increased there costs across the whole food range in the last 12 months lots of the set meals with drink and fries have increased by 300 percent nothing but greed for larger profits avoid now at all costs !!

I ordered one single meal, a popcorn chicken meal and all i got was chips? What’s the point of ordering a meal if all im going to get was chips? if i wanted chip, i would’ve ordered one bag of chips. It was in store i don’t see how you would’ve messed up an order.

Delivery lady really rude basically chucked food at me and left nothing spoken even when spoken to really rude

My order arrived 5 minutes early and was pipping hot and smelt and tasted delicious.x

I am of an age when I would just like a choice to have square eyes looking at a screen.!!!! Or talking to a real person and ordering by card or cash.. you give us no choice.

Horrible service, ordered a rice box, got back to work off my break as I only work nearby and found out that the rice box wasn’t a rice box. Took it back and they gave me an alternative food option, took the food back and ate it and made me feel ill. Never returning again.

Found a broken blue nail on my pizza and when I called to let the restaurant know the worker put the phone down on me

Missing loads of items off my order. Never get it wrong in the restaurant but if you order for delivery it’s like they miss things on purpose!!!

Bland lukewarm won't be going back rather eat the packaging

Foid stated delivered- no food got delivered to us - telephoned the KFC - not very helpful - awaiting refund -

My order arrived on time but fries and hot wings were cold and all chicken were drumsticks.x

Ordered at least 35 minutes early for the time I wish it delivered, which was 5:15pm. Even with the very early ordering, for a time later, the food didn't get to me until around 5:45pm. I expected better when pre-ordering

Worst kfc.. man and skinny woman on the till very miserable and unhelpful

food was stone cold. not even a hint of warmth. not impressed at all as KFC have now gone the way of McDonald's in that I will never use them again.

the chips wernt the hottest they could of been but other then that everything was perfect 😋 !!!

Great of you like for dried chicken

My order is wrong missing 2 corn on cobs got coleslaw didn’t order that

we are missing a colonel meal we have the drinks but not the food.

i order 3 bottles of Pepsi max and there was a receipt but your driver came to the door and only left only one bottle of Pepsi max was left so I was not happy about this we uses just eat a lot and things like this have happened before I have also been told I am going to get a refund before and this did not happen . just eat owe me £6.98 which I want refunded to my account no voucher or anything like that ! I have also made the store KFC Venture park aware that the driver as stolen two bottles of Pepsi max from my order

Chicken was hard and food was cold.

Ordered seeing it was a 30-40 delivery and arrived after an hour and 45 minutes.

The driver drove off with out food as I called the restaurant the manger was lovely and explained this driver has done it to three other people tonight!! That driver needs to be band from working for just eat

half the order missing and its cold

delicious but need napkins as its so finger licking good