Kfc in Brighton and Hove

food was not delivered saw driver drive off with it when I called to him

Chicken not good and fries were horrible

Mostly great just one issue with drink I asked for no ice and my drink came with ice

driver could not find my address food was cold

At last I received delivered food that wasn’t verging on cold. Your courier was very efficient

couldn't eat it, was oily and didn't taste or smell right.

Joke of a place they said 24 mins and been waitting 1hour 35.mins to be delivered

Been having my fries swapped for gravy in my 10 hot wings meal for years since I have been having KFC. I’ve always asked the staff because the kiosk doesn’t let any swapping and they always have the ability to do it. But this branch seem greedy and only wants my money. I think it’s fair enough to say I’m paying for what I will be eating otherwise it’s just a waste for not eating what you didn’t want to eat. They wanted me to order on the till to have it swapped because they refused to swap it when I’ve already order my food, always had to ask but they either said buy gravy separately or order on the till. So I did it and the second time I did, the co worker had to look at his colleague as if it’s not allowed? So I can’t order on the till or the kiosk

took almost an hour to get picked up by a driver and it was stone cold when it arrived. want a refund tbh

Decent quality food, it’s a shame it was completely cold!!

My delivery person was parked a little down the road chatting to his friend for 15 minutes - I didn’t realise it was him until he bought the food out!!! My food was cold and he laughed and shrugged and said sorry! Appaling

The delivery was fast but the food was cold, we didn't get the popcorn chicken or any of the sauces we ordered. Really poor considering this was meant to be a treat for one of our kids doing well at school. Not sure I'll order KFC again.

It was stone cold and inedible overcooked and the driver argued with me as he said my phone no was invalid despite it was the same on his app as on my phone he then delayed it further as I had to take more time getting the code up he said he picked i

Food wasn’t cooked I have to throw away or I’ll be unwell I’m so angry

Over an hour waiting for it. Food was cold when it finally turned up.

What a disappointment! I haven't been to a KFC in a while and thought I would give it a try again. Now I remember why I don't go. Chicken was tasteless gravey was watery. Dunno what they did with the eleven herbs and spices but certainly wasn't in the chicken which was tiny. Chicken drumstick was the size of a chicken wing, the hot wings tasteless also tiny. I remember KFC being a lot better. Maybe it's just this branch. I don't think they really care anymore shame for a brand that has so much history.

Saying delivered but nothing showed up

delivered someone else’s order. that customer rang me to point out the issue (there is a forwarding phone number on the order ticket). i had to drive to their place to pick it up and swap orders.

Missing item and bag ruined, gravy everywhere including all up my front steps and over my socks. Cheers for that. Shocking

Food was stone cold when arrived

You have to eat KFC chicken with your hands, but no hand wipes provided, or even hand sanitiser. I was told to wash my hands in the loos, then have to touch dirty doors before eating my food. Just unsanitary. On top of that the food was cold and felt like it had been sitting around a long time. I won't be back to this branch.

More service the Indian or Pakistani guy on the counter is super rude he knows I come regularly and eats only chicken thighs but he always refuse first to give thighs any other staff agrees to give it’s just him

The chicken was hot, it was slightly early. which I've no problem with. Thank you KFC.

We ordered our food at 6:15 but it didn't arrive until just before 8. It was clear that the food was left under the heat light and so everything was just kind of soft and not as good as it should have been. Also either due to delivery error or grease leaks the bag arrived with a huge hole in it that looked like someone had been looking through our order. I really hope that this isn't a constant thing with this branch but I am going to reconsider buying from here again if this is the standard.

My order never arrived at all and they are refusing a refund

nice friendly and quick , thank you ☺️

Most of the food was cold and hard, really disappointed as love love kfc. Will not be ordering again

Last 3 reviews. Terrible, good, missing item. I wish there was another smaller delivery service that actually cared about their customers.

Delivery driver was lovely, a drink was missed placed and he went out his way to the shop to buy us one

I was missing most of my order (2 sides, chips, and two sauces, so I only had a burger and can of Pepsi) and when filling out the form it kept telling me to respond to emails that do not exist anymore or do not operate so I have not had any money back and any time I try to fill out another help request it doesn’t do anything

Great experience all round. Delivery was prompt, food hit and delicious.

Honestly, such a great order timing is chef's kiss and it came about 5 minutes earlier so amazing quality will be ordering from here again!

Wasn’t given enough chicken was 2 fillets and 1 peice short

No bargain bucket arrived or my corn on the cob

I payed for my food and was never delivered

Best delivery I have ever had been done dodgy delivery

missed the order again by not getting any touch with me 😔

Sinpo was absolutely amazing. Called up to amend something with my order and he was so so kind. Give him a Raise !! Thanks so much.

This is the second time this has happened! Mu order did not have everything it was said, second time!!!!

I did not receive my order, or see the driver. Are the drivers stealing food ?

Food very tasty and hot. Delivered a little later than I had scheduled but not a problem

Driver did more than one delivery food was all cold. Couldnt eat it as was dry and cold

we had two chicken fillet burgers and one was inedible, the chicken was extremely tough and unpleasant.

Delivery was 11 minutes later than estimated however driver was extremely friendly. Chips were cold.

The free popcorn chicken & 1 piece of hot wing was missing 😅

I get that these places can be busy but then you really should adjust the expected delivery times to match busy times. And when the food was on its way the map showed the driver had inexplicably gone 3 miles north instead of coming straight here. Really frustrating when you’re sat here hungry.

The order was delivered wrong, I ordered 20 hot wings and got 6 pieces of chicken instead so disappointed.

Ordered gravy got beans. Asked for no sauce in burger and covered in sauce 😫

the courier was absolutely wonderful though

burger buns were rock hard on both burgers and fillets cold.

Waited ages for it to be delivered and the whole meal was cold and the chips were soggy

wrong food delivered, cold, and then I'm offered a slight refund. This is appalling. I'm left out of pocket with no food at all.

Fast service and super delicious chicken. Ordering is done on a touch screen kiosk and makes it fast and easy to use. There are lots of options to choose from and all food is cooked to order.

In the order of a four piece meal, I received four drumsticks and no thighs or breast as is usually delivered and expected. Meal was also stone cold. MOST DISAPOINTING.

I got the wrong meal, it was one that was for one person, not a family meal like ordered. to top it off it'd been sorting there for hours, as the order for them was placed at half 7!!

Did get picked out for an hour alone

very polite delivery gentleman

The chicken looked and tasted like they'd just used out of date chicken and put it on special offer to get rid of it.

Food took almost an hour over earliest estimation, food was cold, drink was warm. Driver had no apology, really disappointed, not worth the money at all

delivery driver wad very friendly and the food was great

Food delivered on time, hot and tasty

Good all mixed in together and burgers just chucked in bags al over the place and delivery driver couldn’t read simple instructions food had to be thrown away asked in regards to a refund but no response

I have NOT received this item!?!??

Terrible quality,think it had been sitting there all day .

Left half my food and didn’t deliver and I haven’t heard back or got a refund. Very disappointed

Terrible food, the chips were under cooked and the batter on the chicken was dry and just slipped off the chicken. The whole thing was greasy and not enjoyable.

Didn’t get my gravy either not happy

went to wrong address. Arrived very cold. Not edible unless reheated

Just eat needs to fix their map!

arrived quickly. order was correct. courier was polite & friendly. great service.

Food was lovely but came with a carrier bag of daal for some reason?

was nice other week but cold today

They never send my special request. Please read notes in the order. This is the second time I did a special request and did not receive it.

Chicken was actually burnt which I’ve never seen from any kfc before and that ruined the whole meal

great service. every item was there correctly. courier polite.

Food arrived quite quickly and was really hot! I was quite impressed.

Feel like KFC has gone down hill, there was one server they don't make it clear they don't want anyone going up to the counter clearly agitated, I get if they are busy and short of staff but also felt rude, food wasn't done properly things were missing and it wasn't up to normal standard

cold chips and chicken, and 3 pieces of chichen were ridiculously tiny. won't be ordering from this one again.

my food was stolen I ordered it at 15:43 then I had a message saying it delivered when it wasn't not 👎

All hot and a lot less legs this time

fast and efficient couldn't be happier

delverd wrong items wasn't drivers fault he was fast but they had packed wrong meals ended up stuff I don't like

Taste absolutely different than eat in wait more than one hour

Had to wait 2 hours for lukewarm food

The gravy pot was open and it went over the whole meal and ruined it. I would send photos but there seems to be no way of doing so.

chicken strips missing from the meal...everytime we order something is missing

Chicken was a little dry tonight not as enjoyable as it has been before

missing fries and drinks. very disappointed

the food not cooked skin was dripping with oil not crisoy fries not cooked they were floppy not crispythe only good thing the food was hot we have always enjoyed the KFC taste did not enjoy this time a lot went into the bin

Not all ordered items delivered

Order not delivered at all.driver went to complete wrong area and still marked my order as delivered.just eat either told him to do so or gave him my pin for delivery. Called KFC and they did nothing,no contact with or from just eat,no contact number

I did not get what I ordered. I ordered 2 hot wings with my zinger burger but was sent a leg instead.

Late delivery and hour's wait.. wrong address given to rider, was not checked before ordering sent out. Rider phoned to ask where the property was! Couldn't speak English or understand me. Food eventually turned up freezing cold Unsatisfactory

paid for 1.5l bottle never received it

The delivery driver called me saying I put in the wrong address when I hadn’t he tried to charge me a fiver in cash saying it’s for the wrong address he hung up when I called we walked onto the main road and he said he was coming he’s been sat there the whole time and we watched him wait 20mins and drive up the right road when we got out food it was cold

Driver was very friendly and polite

Sent different items than I ordered

My order wasnt deliverd at all i gave a tip and clearlt the driver thought it wasnt enough so just took my order and pretended he delived it

I like this chicken if you get a good piece some pieces are hard to work out where on the chicken it's come from a bit like a dislocated shoulder but on the whole it's finger licken good

Very hot food, still too many legs. 10pc bucket 6 legs