Kfc in Brighton and Hove

My order wasnt deliverd at all i gave a tip and clearlt the driver thought it wasnt enough so just took my order and pretended he delived it

I like this chicken if you get a good piece some pieces are hard to work out where on the chicken it's come from a bit like a dislocated shoulder but on the whole it's finger licken good

Very hot food, still too many legs. 10pc bucket 6 legs

I order all the time from just eat, yesterday I got a McDonald's from you. You have my address . Why did I have to track the driver down and he tells me he didn't have my address. Now my food is cold. Rubbish

delivery man lovely, food awesome!

Cold yet again I’m not paying 27 pound for cold food waiting over an hr and I wanted dinner not cold supper the only thing hot was the tango ,

A lot of what we ordered wasn’t delivered. We were missing 2 chicken popcorn, coleslaw and beans.

The food sadly wasn’t hot on the cold side i had to reheat in my air fryer

1.5 liter of Pepsi Max was missing from my order tried to ring the KFC London Road Brighton branch but no answer just keeps ringing no answer

Did not our food no driver what so ever

Very good service here but Staff appear to be cold in t shirts don’t head office provide KFC fleece jumpers? It’s 1 degrees

Completely wrong order and no answer from the restaurant to sort it out

They haven't sent half of my order, now I have to place another order and pay delivery fee again.......

Yet again, order not delivered.

Food was freezing cold! ALL of it! Driver parked at top of road when there was plenty of space right outside too. Even the gravy was lukewarm! Do you even bother reading your feedback cos NOTHING changes. You don’t listen to your customers!

I don't know what KFC have done to their recipe but the chicken tastes so salty now it's very hard to eat, fries are lovely and thr fillet burger is nice but the mini fillets are so so salty

I will never order again everything was cold

I received the wrong order and it was cold

driver couldnt find location and didn't speak English food was vile and cold

Very tasty and delivered on time

Food was hot and tasty and delivered on time

items missing yet again..3rd or 4th time from kfc,its OK them saying they might give you a refund on missing items but I want my food hence me ordering it in the first place..absolute joke

Always forget something with the order or something always wrong!

You need to stop sending food out in only bags when its cold weather like this! It needs to be in a box to help retain the heat especially when its going on the back of a bike. We pay enough for this service already so a box isnt asking for too much!

The chicken is too small and it was very oily

Great stuff, driver was lovely, please add a tip button to this menu

Delivery went from 30 mins and ended up being an hour and a half!!

I ordered off domino’s waited and hour and the it got cancelled. Ordered a kfc, waited and hour and they delivered it to someone els. If I don’t get a refund and compensation I will NEVER use this serves again and will tell everyone I know to steer clear of just eat. TERRIBLE SERVES

Ordered food when delivered 3 pieces of chicken were missing tried to contact just eat no success so contacted kfc London road direct customer service was poor not interested that I never received main part of my order told me to visit shop in the next month to collect my order , said if I wanted another order then I have to pay for it again . Definitely will not be ordering from them again

Received partially the wrong order, received hot wings instead of popcorn chicken. However food was hot and fast delivery

item was missing and trying to get refund is not possible so they are stealing from me

Very poor order quality. They always missed something in my order.

Absolutely awful!! ALL food was freezing cold! I watched the driver go all the way to Hove when im literally up the road from KFC! My food was on the bike for over half an hour. I rang KFC who was useless and no help whatsoever! FUMING!!

Excellent as always and hot - just wish you could chose not to have chips with your meal - Chips are the only thing that lets them down as they are always soggy and limp - need to be nice and light and crispy like Macdonalds

Rude staff and bad communication

Had to wait nearly 2hrs for my food to be delivered and when it turned up it was cold. Completely unacceptable to wait 2hrs!! I wanted to cancel my order, but there was no option to do that whilst the order was live. Absolute joke of a service and I’ll never be using just eat again!

Over 3 hours late. Two orders later we get food. Awful service! Won’t be ordering again

Didn’t receive any food! After waiting nearly 2 hours ten days delivered but no food!!

it was lovely especially to have it early

The female staff are fine. I however had the displeasure of having to deal with the male staff a group of Asian guys. My gods yeahh laugh at your customers be rude etc so nice such a great reason to come back. Not my fault you're working here nor am I here for you to laugh at. Now I will say I haven't been back here in person in probably well over a year so these guys could be gone. But having read the reviews and having ordered from them today and receiving rancid coleslaw and missing chips clearly nothing has changed. Then again its KFC its been terrible for what 7 years now?

It is with a heavy heart that I will not be ordering my love for KFC here again, the chicken was poor quality and the chicken was reheated. It was a terrible disappointment.

It’s not what it used to be becomes greasy in the food the chicken skin becomes all soggy with fat not the greatest

I was very disappointed to see that I didn’t receive the main part of my box meal and only received the sides. I ordered a boneless banquet but sadly didn’t receive the 3 mini fillets which was the main part of the box meal and the reason I ordered it.

No order arrived, waited for 2 hours 40 and still nothing, that it says its been delivered is just not true

first the app said 18.25 then 18.40 then 18.55 delivery was 19.03

Bread was dry and stale. Had to throw it away

My food was all cold and I’ve been waiting 2hours since my lunch break.! not good enough

It was lovely and nice and you customer service was good

Food was no where near worth the money

It says that my food was delivered but it wasn’t. The driver probably ate my food and knows they will get away with it! This is so bad considering I’m spending my money of this and not receiving the product!

Food never turned up even though it said it was delivered!!

Shows as delivered but isn't!!!!!!

Food was cold disgusting stopped buying this take away a while ago thought i would try it again it was worse

1* driver - gave me a lecture about problems he had with GPS… which is not an ideal customer experience

lovely meal all came as ordered

Portion sizes are smaller every time. Poor quality with hardly anything there compared to what you pay for. Won’t be ordering a KFC again!

KFC on London Road has several issues. Most employees are from India and Pakistan and don't speak English. The restaurant is often messy, the staff appears untrained, and there are significant hygiene concerns.

loads of food was again missing trying for a refund but it won't do it the company is getting worse

be very careful on this site I ordered a meal and never delivered it but they have taken the money..you really don't need this especially if you cannot afford it very often..little boys birthday as well. ..

Missing the 3 mini fillets. It’s basically the whole meal. Not sure what to say.

Chips were cold , rest of it was hot .

Delivery time kept moving forward when it eventually arrived it was stone cold. It must have been ready 45 mins before it was picked up . It’s in the bin

My order never got delivered and it said it was delivered and I can’t contact the restaurant or the driver

Food was ice cold couldn’t even eat it, gravy was spilled everywhere, by far the worst kfc I’ve ever ordered.

Order never arrived poor waited over 2 hours and never arrived

The food was cold and the chips were really soggy my Can of drink was also damaged

Came to this kfc and had to wait over 40 minutes for the food. One meal was stone cold and the other was ok. However the gravy was so watery and tasted so bland! There were hardly any options for sides. The customer service was so poor. The supercharger was bland? No hot sauce apparently.

burger was unboxed, and flattened and food had just been thrown in and not separated into bags. Very unhappy. I have asked for no ketchup on my burger (as I am unable to eat it), and last 4 times they have smothered it in ketchup

order missing items only received 4 hotwings should of been 10, it's not the drivers fault which the restaurant tried to blame them when I contacted the shop.

Very disappointed, 2 sides of sweetcorn were missing, the chips had been squashed by the coke and some of the fillets weren’t mini they were minute.

Missing items on last order as been occurring more frequently.

Kfc London Road is not great, the food is not fresh and they most likely don't change the oil too often

map didn't show my correct address, the driver kindly phoned and quickly delivered it to me.

This order never arrived at all I need a refund The house number not even on order and nobody called my mobile

Arrogant driver. Didn't follow my delivery instructions. Proceed to come upstairs to flat. Dropped food on the floor in front of the door and run downstairs shouting 'be careful that bag is ripped'. When confronted, he refused to take the bag away and shouted something. Food was squashed, cold and spilt in the bag.

Chicken mini fillets were extremely salty; wings and pieces were OK. Ordered two dips but only one was delivered.

my partner refused the order as very late and would be cold the driver spent lots of time in coldean

Just eat is sending drivers to the community centre behind my address - map info us wrong and no way to correct it in app

Deliverer failed to follow explicit access detail provided. Pressed wrong flat button initially. Food Luke warm. Was disappointed..poor portions.

Really good meal as usual - Loved the corn - Shame you cant order a meal without the chips - only thing i don't like about KFC

Chicken tenders were way too salty!

Glenn and Lee were particularly nice. Shout out to you guys!! #ultimate flavour

Missing items. Large gravy and Popcorn

Polite staff and very quick with orders

Bag was split. Food was all over the place. It was clearly dropped or just thrown in the bag. Not happy at all 😡

very nice hot and delightful deliverd early thank u

we asked for no ketcup as always but there was lots and also no drink which is included in order. unhappy.

I requested a refund for my stuff that diddent arrive and they diddent give me a refund

Had an item missing from our order.

Very tasty and rather filling - good value for money and the corn on the cob was excellent

Extremely squished when delivered and drink was warm

Portion sizes very small, especially the chips. Lettuce on burger was turning brown and soggy. Chicken wings were nice as was the popcorn chicken but overall, was very disappointed with the amount of food and quality.

People need to learn how to pack bags, 1 tub of beans were squashed and spilled on the chips and bag split

Tasty food but they forgot to put the top of the bun on my burger 😅

Wrong food came and took over 2 hours

It was the wrong order was a boneless and got 2 normal pieces

Twister was cold and didn't have sause all through only at 1 end. The colonels 4pc normally come with 2 drumsticks and 2 other pieces, this had 4 drumsticks.

delivered perfectly, great food, 10/10

never ordering again chips missing and mini fillets so kids have no dinner . honestly this place is Awful . £40 I just spent for 6 bits of chicken not happy

No Pepsi max bottle with bucket meal. No drink for 3 people :( been trying to call restaurant for ages. No answer. Ridiculous