Based on 8.835 opinions finded in 4 websites
Based on 8.835 opinions finded in 4 websites
Nº 1603 in 1872 in Brighton and Hove
Nº 62 of 70 American in Brighton and Hove
CUSTOMERS TALK ABOUT DISHES WITH..chickenpopcornOpinions
The female staff are fine. I however had the displeasure of having to deal with the male staff a group of Asian guys. My gods yeahh laugh at your customers be rude etc so nice such a great reason to come back. Not my fault you're working here nor am I here for you to laugh at. Now I will say I haven't been back here in person in probably well over a year so these guys could be gone. But having read the reviews and having ordered from them today and receiving rancid coleslaw and missing chips clearly nothing has changed. Then again its KFC its been terrible for what 7 years now?
Naveen Mage . 2024-09-09
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Food never turned up even though it said it was delivered!!
Paul . 2024-08-10
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Shows as delivered but isn't!!!!!!
Lipi . 2024-08-06
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Food was cold disgusting stopped buying this take away a while ago thought i would try it again it was worse
Colin . 2024-08-06
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1* driver - gave me a lecture about problems he had with GPS… which is not an ideal customer experience
Shaun . 2024-08-04
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lovely meal all came as ordered
Frances . 2024-07-31
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Portion sizes are smaller every time. Poor quality with hardly anything there compared to what you pay for. Won’t be ordering a KFC again!
Sarah . 2024-07-28
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KFC on London Road has several issues. Most employees are from India and Pakistan and don't speak English. The restaurant is often messy, the staff appears untrained, and there are significant hygiene concerns.
Marian Vechiu . 2024-07-24
MORE AT Google
loads of food was again missing trying for a refund but it won't do it the company is getting worse
Bev . 2024-07-23
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be very careful on this site I ordered a meal and never delivered it but they have taken the money..you really don't need this especially if you cannot afford it very often..little boys birthday as well. ..
Brenda . 2024-07-22
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Missing the 3 mini fillets. It’s basically the whole meal. Not sure what to say.
Matthew . 2024-07-21
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Chips were cold , rest of it was hot .
tina . 2024-07-13
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Delivery time kept moving forward when it eventually arrived it was stone cold. It must have been ready 45 mins before it was picked up . It’s in the bin
David . 2024-07-13
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My order never got delivered and it said it was delivered and I can’t contact the restaurant or the driver
Peter . 2024-07-13
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Food was ice cold couldn’t even eat it, gravy was spilled everywhere, by far the worst kfc I’ve ever ordered.
Aaliyah . 2024-07-08
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The food was cold and the chips were really soggy my Can of drink was also damaged
Isobel . 2024-07-07
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Came to this kfc and had to wait over 40 minutes for the food. One meal was stone cold and the other was ok. However the gravy was so watery and tasted so bland! There were hardly any options for sides. The customer service was so poor. The supercharger was bland? No hot sauce apparently.
Yasmin Elliott . 2024-07-07
MORE AT Google
burger was unboxed, and flattened and food had just been thrown in and not separated into bags. Very unhappy. I have asked for no ketchup on my burger (as I am unable to eat it), and last 4 times they have smothered it in ketchup
Karl . 2024-07-07
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Order never arrived poor waited over 2 hours and never arrived
Joe . 2024-07-07
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order missing items only received 4 hotwings should of been 10, it's not the drivers fault which the restaurant tried to blame them when I contacted the shop.
sharon . 2024-07-05
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Very disappointed, 2 sides of sweetcorn were missing, the chips had been squashed by the coke and some of the fillets weren’t mini they were minute.
Paula . 2024-07-05
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Missing items on last order as been occurring more frequently.
J . 2024-06-30
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Kfc London Road is not great, the food is not fresh and they most likely don't change the oil too often
Nicoleta . 2024-06-27
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map didn't show my correct address, the driver kindly phoned and quickly delivered it to me.
Emma . 2024-06-26
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This order never arrived at all I need a refund The house number not even on order and nobody called my mobile
Alison . 2024-06-26
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Arrogant driver. Didn't follow my delivery instructions. Proceed to come upstairs to flat. Dropped food on the floor in front of the door and run downstairs shouting 'be careful that bag is ripped'. When confronted, he refused to take the bag away and shouted something. Food was squashed, cold and spilt in the bag.
Alicja . 2024-06-25
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Chicken mini fillets were extremely salty; wings and pieces were OK. Ordered two dips but only one was delivered.
Alexander . 2024-06-23
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my partner refused the order as very late and would be cold the driver spent lots of time in coldean
Matthew . 2024-06-20
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Just eat is sending drivers to the community centre behind my address - map info us wrong and no way to correct it in app
Mark . 2024-06-15
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Deliverer failed to follow explicit access detail provided. Pressed wrong flat button initially. Food Luke warm. Was disappointed..poor portions.
Maria . 2024-06-13
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Really good meal as usual - Loved the corn - Shame you cant order a meal without the chips - only thing i don't like about KFC
Anne . 2024-06-12
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Chicken tenders were way too salty!
Alison . 2024-06-08
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Glenn and Lee were particularly nice. Shout out to you guys!! #ultimate flavour
D G . 2024-06-04
MORE AT Google
Missing items. Large gravy and Popcorn
Arlef . 2024-06-02
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Polite staff and very quick with orders
Marc Wilde . 2024-06-01
MORE AT Google
Bag was split. Food was all over the place. It was clearly dropped or just thrown in the bag. Not happy at all 😡
Darren . 2024-06-01
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very nice hot and delightful deliverd early thank u
Patrick . 2024-05-31
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we asked for no ketcup as always but there was lots and also no drink which is included in order. unhappy.
Karl . 2024-05-30
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Had an item missing from our order.
Joe . 2024-05-29
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I requested a refund for my stuff that diddent arrive and they diddent give me a refund
Ant . 2024-05-29
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Very tasty and rather filling - good value for money and the corn on the cob was excellent
Anne . 2024-05-28
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Extremely squished when delivered and drink was warm
Ella . 2024-05-25
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Portion sizes very small, especially the chips. Lettuce on burger was turning brown and soggy. Chicken wings were nice as was the popcorn chicken but overall, was very disappointed with the amount of food and quality.
Tracy . 2024-05-24
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People need to learn how to pack bags, 1 tub of beans were squashed and spilled on the chips and bag split
Debbie . 2024-05-22
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Tasty food but they forgot to put the top of the bun on my burger 😅
Katy . 2024-05-19
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Wrong food came and took over 2 hours
User . 2024-05-19
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It was the wrong order was a boneless and got 2 normal pieces
Lucy . 2024-05-12
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delivered perfectly, great food, 10/10
Sophie . 2024-05-11
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Twister was cold and didn't have sause all through only at 1 end. The colonels 4pc normally come with 2 drumsticks and 2 other pieces, this had 4 drumsticks.
Lisa . 2024-05-11
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never ordering again chips missing and mini fillets so kids have no dinner . honestly this place is Awful . £40 I just spent for 6 bits of chicken not happy
Kirsty . 2024-05-11
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No Pepsi max bottle with bucket meal. No drink for 3 people :( been trying to call restaurant for ages. No answer. Ridiculous
Karen . 2024-05-11
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disappointed with chicken...it was dry..dark in colour... so overcooked. I'm an oldie and know my chicken should be.
Yvonne . 2024-05-07
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why is it that every order from kfc has a item missing
Keith . 2024-05-06
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Food arrived cold I ordered at 11:30 arrived about 2pm
Macy . 2024-05-06
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missing items, wrong items given, cold food, this unfortunately is not the 1dt 2nd or 3rd time of this, don't think we will be ordering KFC from just eat again or using the London road KFC
Trevor . 2024-05-05
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I didn’t receive most of my order
Charlie . 2024-04-28
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Food was very cold and did not taste nice. I remember how KFC used to taste and am always disappointed. Will not order again
MS . 2024-04-27
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My order was never delivered despite saying it was on its way
Ellie . 2024-04-23
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delivery person said it was dark so he could not see the third only the first and second (there are only three) and the side street is well lit.
Mr . 2024-04-21
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Food never turned up and I can’t get a refund for over 50 pound it’s disgusting
Sarah . 2024-04-21
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Some items i ordered were missing really disappointing !!!
bandele . 2024-04-15
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everything that should have been hot was infact cold, at least the coleslaw was chilled. have not had coated chicken which should be nicely fried and firm before... I wanted to try your delivery service so now I have and I definitely won't be using this service again especially when the delivery driver is blatantly waiting for a tip!!!
Mark . 2024-04-11
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Again not very friendly or interested in customers but better than burger king. Again not easy to use toilets.
fiona kelly . 2024-04-09
MORE AT Google
Probably the worst fast food place I have ever have the displeasure of using. Have ordered food from them a few times now. The delivery drivers don’t even turn up, try to contact you or make an effort to deliver the order. Really really shocking. Seems like they take your money and couldn’t care less about delivering the service you have paid for. Would recommend avoiding at all costs
Joe Beesley . 2024-04-06
MORE AT Google
I specifically asked that the chicken parts be mixed and matched. instead I got the opposite. they gave me 3 drumsticks out of 4 chicken parts. I'm very upset.
Lorraine . 2024-04-05
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Food was never delivered and all attempts to contact both JustEat and the restaurant proved unsuccessful. They've taken my money run
Christopher . 2024-04-03
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I have yesterday aske for the refund. Your driver called me saying is outside despite of my instructions to buz the buzzer and he put me on hold. And sent message that food was delivered! I didnt any food outside . He wasnt in the right addtess if he left. Please advise when i get my refund its second tex it happened!
Gosia . 2024-04-02
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Food isn’t right tasting bar chips .. the chickens over greasy and don’t taste right and the corn on cob is bland .. gravy is lumpy like it’s been out all day like the chicken too
Sophie . 2024-04-02
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great deal, food was hot and delicious
Cheryl . 2024-04-01
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arrived perfectly just when needed thank you just eat
Terry . 2024-04-01
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I did not get my bottle of Fanta with my meal
Dell . 2024-03-31
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Never ever put the mini wraps in the bag. Flamin’ hot waste of money 💰
Alexandra Guindi . 2024-03-31
MORE AT Google
I got half my order and nothing back for it I feel scammed.
Alicia . 2024-03-29
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Disgusting food was stone cold when arrived hadn't a clue where the driver was going
Alan . 2024-03-27
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food tasted like dogshite, the fillet burgers were dry, crunchy and the chicken looked grey, I swear they are reheating the previous days stuff. fries were OK though.
Nick . 2024-03-26
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I waited nearly three hours for my food and half of it is missing?? All the chips! The drink my boneless fillets and the popcorn chicken. One gravy! Is this a joke? I would like a full refund this is extremely bad! I order from just eat a lot but this is ridiculous for a over £50 order?? I want a full refund
Aaron . 2024-03-26
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Food was delivered with the bag having split open in the delivery drivers bag. Was given a choice of keeping my order or no food as the driver didn’t speak English and was using his phone to communicate. The food was cold and needed reheating as well going everywhere in the delivery bag, certainly not value for money.
Anthony . 2024-03-26
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No point ordering KFC if they can't send the chicken with your meal. Waste of time. Won't answer the phone and the rest of it is cold.
John . 2024-03-25
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they gave us drumsticks ♥️♥️♥️🙏
Andy . 2024-03-24
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I’m missing 2 fillets 3 wings 2 pieces of chicken and got a small box of chips this is in called for and very disappointing as half my family are not eating I’d like you to come and collect your food back please as I am ordering more food from somewhere else so my family can eat together
Claudia . 2024-03-23
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The driver left the restaurant at 5:55pm and delivered our food at 6:30pm For 30mins the driver was sat at one spot over by bear road When the food arrived it was cold and the boxes were all messed up I do have photo if you could just tell me how to submit it I would appreciate some sort of refund as this is unacceptable
Louise . 2024-03-22
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No chicken, no side orders only half the chips
Gary . 2024-03-22
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very polite and efficient guy. Thank you.
Duncan . 2024-03-22
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food was 10/10 delivery was also 10/10
darren . 2024-03-22
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It didn’t come. To my door someone else got the order again this happened to me the other day
Malakai . 2024-03-22
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Driver was great but was missing 4 pieces of chicken
Craig . 2024-03-19
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lovely customer service and driver very happy
Rhys . 2024-03-17
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I ordered the bonus box they should’ve been three bits of boneless chicken and there was only two so wasn’t very happy
Victor . 2024-03-16
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Nice delivery driver with a great smile.
Simon . 2024-03-07
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Ordered a 10 piece bucket and got 7 legs .. I thought the buckets would have a variety
sarah shrewsbury . 2024-03-04
MORE AT Google
Ordered the food at 17.50 and the food was received at 19.40
Steven . 2024-03-02
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Our food didn't come and its saying its delivered
Evq . 2024-03-02
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Good was only just warm so not that enjoyable.
Laura . 2024-02-29
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The arrival time keep getting later and later and the food was average at best. I probably won’t use you again after that
Tony . 2024-02-28
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Im disgusted with your service ! Where is my irder
Gosia . 2024-02-26
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Didn’t ever get order , app lied about driver stood outside in rain for over 10 min waiting for driver for no driver to show up and driver goes missing half way to my house from restaurant very disappointed and hungry this service should not exist as just eat more like No eat … this happens every time I try this dumb service and I mean every time , who can help me with such a rubbish service
Raphael . 2024-02-26
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Over half the food missing, including one entire meal. Food that was there, was awful. Dry, cold and soggy. Still waiting on refund 3 days later, so couldn’t even order another meal on the day
Thomas . 2024-02-25
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It was really good on time but some times it is not so I am super impressed the food was good not the best but good
Kelsey . 2024-02-25
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the driver left the order outside the main entrance to the flats in the rain didn't ring my doorbell it was absolutely soaked awful delivery
Caroline . 2024-02-25
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Took nearly 2 hours to come which is absolutely ridiculous wasn’t given any options but to just wait tried calling restaurant no answer tried finding a number to call just eat but no contact details available. I feel a refund should be given for such a long wait!
Elisabeth . 2024-02-25
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