The Bright Helm, J D Wetherspoon in Brighton and Hove

Very busy, popular pub. Great place to meet up with mates. Food excellent as nearly always with Wetherspoons. Toilets clean and modern (bit of a sticky floor in the gents, needed a good scrub with the m ob and decent floor cleaner) Friday and Saturday night visits, but no security issues staff and security in control. Reassuring. Service via app very quick and efficient.

Typical Spoons, bland and soulless

Does anyone read these reviews, especially when it's a "spoons" and we all just call cos we've heard of em and there supposed to be cheap Anyway I called here twice in a few days Same layout atmosphere etc as every other wetherspoons and a good location from walking from train to Brighton front or visa versa Yeah Both times I called staff are not very good I used the app which we are always encouraged to download and use etc 1st visit I ordered a drink via app and it took 15/20 minutes to arrive The place was fairly busy but not heaving yeah fair enough However called again 2 days later ,the place was a 3rd full at best with plenty of staff knocking about And this time after a 15 minute wait I actually went to the bar to enquire about my pint thru the app order And it was just sat there at end of the bar and was told Yeah take it! I was with friends I ordered 4 times thru app and 3 out of 4 times it took over 13 minutes to arrive And on the last order it took 17 minutes and by this time it was fairly empty Also on last order I didn't receive a glass for my canned drinks Just got told use the old ones left on the table from other people Wetherspoons is usually cheap and does what it says on the tin This is not a cheap spoons I appreciate that a lot of staff mainly work there part time as a stepping stone or going thru university etc But here it appears the staff don't care ,or certainly don't care the few nights I visited Can't say I recommend this place I'm afraid

Just what you'd expect from a spoons

Very nice food and hot chocolate for a good price

Avoid at all cost!! Rude staff and management. Customer service is diabolic. Food was horrible cold so was the service. Overall poor, dont go there. Weatherspoons please do better!!

Another pub full of Man City supporters. Loud & uncomfortable. Managed to find a table upstairs. Very very busy. Drinks again under £7.00 for a beer & wine. Didn't see any outside seating but there is a bar on both floors. Wouldn't rush back.

Our meals arrived in good time hot

Had a pint of Guinness with the main meal steak and chips. Cooked to perfection

Busy pub. Friendly staff but run off their feet

Lovely pub came here on Halloween, I had the small veggie brunch wrap which was great for a light bite to eat. Friendly swift service, staff made the effort with their costumes! Beautiful interior, fancy toilets! I loved it and I will be back.

Wetherspoons are always good value and have a good atmosphere. But the food is usually disappointing. Apart from the sharing plates. It's good to go here for drinks and small plates but not to eat a proper meal sadly.

Got a pint of well-kept Old Rosie cider at less than half the price I had paid for the same in the Lanes.

Ignore the negative reviews. The staff were especially compassionate and helpful when it came to choosing what was our poison for the night, especially the chap with the bleach bond hair do! Nice guy. Sausage wrap was tasty.

Watched as 3 ladies were allowed into pub by 3 doorstaff, get served at bar with food and drinks then an officious jobs worth ask for then too produce proof of age and said it was faķe then kept it which is illegal and removed her, how did 4 others say yes, ruin the feel of pub completely

Typical wetherspoons ,beer v good ,food OK.This is a lot better than the one round the corner.No waiting in line at the bar???

Great place to eat in Brighton.

It was worth the experience. I had a classic burger and a Coke. You have to read the menu well to know what to order, but it was delicious. Honestly, the place is nice. You choose the table number and go to order and your order is brought via the internet. The second time, I will check the menu. It is well worth a try

Excellent & fast service, good portions, friendly staff.

Wasn’t happy. Food was not nice, poor customer service. Table wasn’t clean, cutlery was not clean. Wouldn’t recommend.

Ordered Two fish and chips, When they arrived one meal was passable but the other meal was at best mediocre to the eye. All aspects to the meal were poor and not up to Wetherspoons normal standards at other locations but this may be the the standard at the Bright Helm.

Nice having a get together with friends for a leisurely lunch. Good value for money.

Fantastic service tonight, served by Alicia, very friendly and welcoming, knew exactly what drink I wanted too. Great service would come again, 10/10

It's a weatherspoons same as the rest

Food arrived quite quickly from when we ordered it.

A spoons is a spoons is a spoons

It's a spoons, but it's absolutely filthy. Everything is sticky. The carpets, the chairs...

It's a Wetherspoons, good location, great prices and unbelievably you didn't have to go on a 3 mile hike to the toilets.

Bland overcooked fish. No mushy peas . Small portion

Arguementative waitress over our food order which we had to prove our receipt. After which she still was not happy she was wrong. Manners and respect cost nothing

Very busy. Quick, attentive and friendly service. CHEAP.

Awful customer service. Young blue haired waitress brought food with only a knife, after 10 mins and multiple requests for cutlery they brought a solitary fork over (with no napkin) by which point food was cold. Had to request for a napkin and wait another 5 mins for it to be brought, told him the food was now cold. Barman only offered to heat it up so I requested a free drink for the poor sevice & hassle to which he said that wasn't their policy (despite other wetherspoons frequently doing it) and only the manager could authorise it who was on break for 25 minutes! 10 mins later my reheated food arrives not even hot. After 2 bites it's cold again and I can't eat it. Wait another 10 minutes for the manager (who never arrives) before asking at the bar for a refund. Barman radios manager. After explaining to the arrogant young manager he refuses to refund my drink taking the full price off the food offering to refund only £2.25 of a meal that was over £8! I said no I want a full refund to which he says I drank the drink. I said of course I drank it Its been about 40 minutes and I've been waiting for you for 30 minutes!!! He says "there's no way I'm refunding the drink"! I said ok then I'll have a replacement pizza and I'll take this fork just in case the waitress forgets again! He put it through then gathered all the bar staff and started talking about me and all 3 went in to the kitchen (I dread to think what they did to my food). When the new pizza arrived after about 15 minutes I barely felt safe eating and only ate part of it. I really can't believe how poor the staff acted and how poor their customer service was. Won't be ordering food from there again and will stick to the North Wetherspoons

Great for a mid town beer or a bite to eat; great beer selection and fast service 😋

Coffee machine was broken Food arrived cold and tomatoes frozen Half the menu was unavailable

An awesome old school english pub.

Pleasant atmosphere, not very busy and food was on point

The breakfast at 7:20am was shite, had to return because cold! The replacement was lacking, not a breakfast more a disaster. Photo shows a left sausage, yeah cos it was crap and looked undercooked, potential food poisoning!

It was good stopped there on my way to the pier.

Good spoons pub but does get really busy here.

we end up in the pub as it was pouring with rain 🤣and the rest of the group we're in there the staff were helpful and the food was good 👍only problem I had was going to the toilet down stairs as only having one good arm on right side I could get down with the rail ok 👍getting back up no rail on the the right coming up (no left hand) was a bit of a struggle getting up because of my disability nothing to hold on to come up the stairs other wise we had a good time did try to get a round of drinks at the table the lady was to bizzy as wasn't many staff members walking around as a big place to look after disabled lift was a good idea we couldt get all the wheel chairs and scooter up were we was sitting as it was blocking 🚫 some of the doors and some customers had trouble getting passed asked to have a shuffle around 😀

Friendly staff and value for money

Good food at cheap prices and bar staff helpful and friendly

As always with witherspoon cheap and cheerful food is good 👍 drinks plenty of choice staff great helpful really enjoyed 😉 👍

Conveniently located near the sea front, good value food and drinks, friendly staff. Spacious and bright, I thoroughly enjoyed my visit.

We went to Brighton for breakfast. We were one of the 1st customers to order at 8.30. ( opened half an hour late due to staff sickness). We had the cooked breakfast. I just had a small breakfast which had clearly been pre cooked. It wasnt even hot. The egg was like rubber, the beans were luke warm, the bacon was hard.my Husband had a larger breakfast. His mushrooms looked almost raw. We said to get breakfast so quick, there's no way it was just cooked. And it wasn't til after, my Husband realised he didn't even get any bacon. The only good thing was the tea and coffee, which we made ourselves. We were both ill within half an hour of eating it. Will never eat breakfast there again. At half 8 in the morning, we would expect a fresher cooked meal.

The group of 12 stayed for my sisters hen party. The hotel was an amazing addition to the weekend

The food was nice and was very busy, so service was behind not their fault as there weren't many staff either. Had run out of bread, so was offered a muffin instead.

Overcrowded, staff struggling to keep up with orders, table's not being cleaned food would be nice if it's warm

Ok place for a beer and lunch. Busy when I was there. But service was quick.

Great weather spoons pub I visit it many times, but especially when Brighton Pride is on . Been going there for many years

Small but decent weatherspoons on the main strip between Brighton station and the sea front. Only ordered desserts and drinks but good service. Lots of security presence. Smaller than average with no garden but good enough to visit again

Great food,Good customer service.

The tables were dirty. The plates and glasses are not removed after previous customers.

Popped in here for a cheeky coke with ice and lemon one lunch break. As with all Wetherspoons I knew what to expect but this one was pretty clean.

Great place,good choice of food and variety of drinks and good prices

Lovely wetherspoons not crowded, clean and nice food

best spoons ever!!! smeells good good air con cleaning and service

If you want to eat cardboard and drink dirt water with packets of oatmilk for dirt cheap breakfast- this place is for you. You’ll save £££ eating here rather than the trendy (actually good) breakfast options around The Lanes. Got the fiesta breakfast and the only thing semi tasty was the fresh tomatoes and the poached egg… Atmosphere crowded and homeless people bumping music, upstairs wasn’t open, doesn’t feel clean on the table or bar area…the husband likes to eat cheap so we tried it but won’t come back here. He thought it was great obviously cause it was only 6£ for breakfast. So the coffee comes out of the machine and the decaf option and black coffee option looks like it had milk. Even when I can’t have milk.

As always in this chain: great value for money for beers, food, well...

lovely service from freddie! thank you!

Staff were ok polite enough but the place is a dump you couldn’t move for plates, glasses and the tables were filthy dirty and sticky, unfortunately it was a rough place to be so won’t be going there again

It's a Spoons, what more can you say.

Good Wetherspoons pub, with an upstairs bar and seating. It's in a good location, with a decent selection of beers at relatively cheap prices. Only criticism is that, as far as I could tell it doesn't have an outside seating area, which isn't ideal on a hot and sunny day.

Been here a few times now. Great value for money and decent food. A very mixed clientele, older, families, and younger too....

Might of been a one off but definitely short staffed ladies were working hard but mine and table next to me food come out cold good venue and staff helpful as they could be under pressure.

Very outdated and just a basic spoons food was shocking and the beer had a weird taste as if it had been sat in tue lines for ages

Very busy service and staff very efficient, food could have been hotter

Its a weatherspoons, could do with a revamp and freshen up, food was ok but nothing to write home about. Staff were friendly and didnt have to wait long for our order.

Super busy but staff were pleasant enough the food is normal fare but tables left uncleaned making it hard to find a table without taking the glasses and plates to the place they supposed to go by members of the staff,drinks silly cheap and you always see people from all walks of live enjoying their time here,been better but been worse so rated average

I love weatherspoons, I was so dissapointed in this one. It was very clear there was no proper management supervision and the staff were just doing what they wanted.

This wetherspoon hotel was very busy on the day before "Pride" in Brighton city centre, it was a massive bar with plenty of staff so there was no waiting at the bar. One for the younger generation.

Was absolutely rammed in there, being the cheaper of the places to drink it makes sense, had to wait ages for table service but not surprising with how busy it was in there, good atmosphere for a drink/piss up.

Its a Spoons and you cannot doubt the place for the excellent value for money. You’d pay £15 in a hotel for a breakfast but can get three for the same price here. Staff very friendly and helpful- went upstairs on the next visit, where it was a lot less busy and hectic with a great view over street below. Had a couple of pints of Doombar later one afternoon and again great price, beer quality and service.

Service is a shambles and they give you scorching plates directly into your hand and apologise after and just walk off without seeing if the customer is ok. Terrible, would not recommend

Helpful staff as in a hurry Boxed food up but vegan and meat in same box Not as good as Southend

staff are very friendly, and food is great for their prices!

Possibly the worst Spoons I've ever visited. Bar staff were overwhelmed despite it not being busy. The beer was all a bit flat (could be the grubby glasses?). The toilets had a real stench of vomit. I didn't try the food. It is cheap but I'd recommend spending a few extra pennies and drinking somewhere else.

I am in this pub now just got a couple of drinks I found the lady behind the counter a bit rude did not say thank you

We waited for the order around half an hour . We waited for food next half an hour.They bring for me food which wasn't what I ordered. The kids food was smelled strange like someone try quick defrost the chicken fillets to burger . Horrible nuggets . Also meat from mix grill taste like old and grains in salad the same. Later when we wanted order extra drinks for kids they said they can take order just from app which is not working ,cause they have a slow WiFi and if I wanted use mine wasn't connected in this place .I wouldnt recommend this place for family dinner . The food can be poison.

Very busy but still quick and efficient service. Nice food and a decent pint.

Slowest service every. Nobody is clearing the tables. Smallest egg I've seen in my life for breakfast

Usual spoons, nice bear and cheap but awful pub

Ordered two breakfasts. One was served warmish, the other was just above freezing. Complained and they said they would replace it. Waited half an hour to be served with a cold breakfast again.

Not a nice pub. Very racist and not woke. Worst wheatherspoon I have ever seen

Been there a couple of times. Staff ok, food ok.

We visited on Friday Not overly busy but we waited for drinks and when our food came out the order's were mixed We just ate it as we were hungry and couldn't be bothered to wait for it to be re-cooked 👎🏼👎🏼👎🏼

Bar staff were extremely slow and served others before me even though they saw me waiting.

Good food and atmosphere as always.

Can be super busy! Nice vibes all in all.

Horrible food, was not worth the price whatsoever sadly

As always a spoons is like walking into a west-end show set and kicking up and watching the drama unfold - in this scenario though the food and the drinks also contributed to the negative atmosphere. Although it’s good value, I’d be wary and spend the extra few quid somewhere else for a better afternoon out.

Food was good and service was excellen. Though very busy did not have to wait long at all .

It's not the best the buger came out like a kid dinner terrible drinks are cheap but not for me

The chicken burger had a horrible stench to it and after 2 bites my girlfriend had to stop eating it she later threw up due food poisoning (she hadn’t eaten anything else other than their chips) Vile food would not recommend.

Lovely little Wetherspoons, exactly as you would expect.

I went in here for what was my first morning in Brighton for breakfast. Wish i hadn't as it was a calamity of errors. I was by myself an so when i went in i went to my right, up a few steps and got what was the last table available, i went to order the food and get a coffee an when i returned to where i was hoping to sit, someone else was sitting there which i kind of guessed would be the case as i stated at the time when ordering that my table number would be subject to change. So i saw the member of staff i placed the order with to let them know of the change of table number and i sat at a circular bar table opposite the bar to the bars right so that i could be seen when bringing out the breakfast out. So 20 minutes go by, i have already had 2 coffees by this time an still no sign of my breakfast, about 5 minutes later i noticed a member of staff walk over to where i was originally meant to of been sitting with a breakfast, come back with it and take it back in the kitchen, so thinking if that was mine i gave it a few minutes and went over to the bar, i spotted the manager and asked her what was going on as its been 30 minutes and i have no breakfast......she went to find out what was going on and they had my breakfast sitting there - apparently, the person i told that i was now at a different table to the one i originally gave, did not pass this message on, so they brought my breakfast out yet when ordering i asked them to change the fried egg for scrambled, to which they said they would, but they had not, there was still a fried egg on the plate - so this very same person not only had not told anyone that i had moved tables but she had also not passed the messaged on about the eggs, which i found strange as she would of entered that at the till. An like i said, i was sitting on a matter of feet away from the bar so that they could see me! So another 10 minutes go by and still no sign of the breakfast i ordered 40 minutes ago, i again go to the bar an ask where it is, 2 minutes later it comes out, this time it was missing a hash brown, so i asked a young chap working there an to his credit he brought me two out. So 45 minutes, 4 coffees and one hot chocolate later i finally received my breakfast. I have had breakfast's up and down the UK in Wetherspoons and this is by far the worse experience i have had the displeasure to endure. Lack of communication, carefree attitude of staff, and basic observational skills lack here with this lot. Its a shame as i was planning on going there on the Monday and Tuesday morning for breakfast but this key stone kops calamity of errors put me right off.

Good value and nice breakfast as usual

Aint nothing cheaper in brighton. Best pre drink spot

Everyone's favourite (except dog owners). You know what to expect realistically priced foot and drinks without the frills.

A short walk to the beach with secure parking next door. Great staff, family friendly with wheelchair lift access to eating area.