KFC in Brighton and Hove

Friendly staff, can be busy at times nice atmosphere

Was ok, lots of little bones with pretty much every mouthful

The Lady called liz a legond hold the place together true heating heart of the KFChope her managers know what a gem

Wasn’t bad missing one drink and a little cold

All 3 pieces of chicken were drumsticks and there were about 5 chips. Not great for the price

All you need in life is hot and spicy chicken wings, anyone who says you need more than that is a lier and you don't need that kind of negativity in your life. Some other cool stuff I spose like original chicken. Only problem with KFC nowadays is the pathetically small chip portions. But you know with chicken wings life will go on.

I didn’t enjoy the KFC here because it’s not as spicy, crispy, or crunchy as it is in the Middle East—it’s just bland. Once you’ve had Middle Eastern KFC, it’s hard to like the Western version!

Food still warm, and the chickens are well fried, love the original chicken also hot wings

I haven’t receive my order today!!! Poor service and I rate you 1/10!!!!

Annoyingly I order through the app to the wrong branch whilst at Western Rd. The team were very kind and gave a free wrap ! Excellent service a real credit to KFC!

Luke warm. Chips obviously soggy. Chicken was a bit dry. It was okay.

Of all of the ones we try - KFC is consistently the best

Really dissatisfied with this order, we pre-ordered a delivery for 17:30 it turned up after 7pm. This was a birthday treat for my autistic son which turned into a disaster & really stressful situation. Food was cold & kids very hangry!! The poor delivery guy was really stressed also - but the food had clearly not been made on time to be delivered at 17:30 as the app kept saying it was being prepared at 18:30!

I must say they gave me what I asked for and they're like right darlings but it was very late and very cold I'm sorry probably not your faults but least they came here I have had some who just cancel it so fair play to you guys xxx

Very disappointed with this order today. The chicken is sooooo dry obviously not fresh .. not enjoyable at all.

Delivery guy very rude and disrespectful never again ordering

he was going all around north lanes the level before coming to me

Superfast service. Surprised that coffee costs £1 extra on meal deal. Chicken coating on pieces crispier and crunchier than, say, at Worthing or along A27 Chichester area.

Finger-Kickin' Double Bucket: 6 PC The whole meal was cold and no longer crisp. Because the delivery driver collected our delivery and then picked up another order for someone else (pizza express)and delivered that first to hove in wrong direction. Taken him 45 mins to deliver our order. Haven’t used just eat for a while and very unlikely to use again. Delivery driver apologised. But you shouldn’t be giving them 2 orders in different directions to deliver.

Terrible customer service when calling about my order and received someone else’s food, will not be ordering again.

Not sure KFC is still as good as I remember, this restaurant was ok, bit to much fast food and delivery drivers for me, but I still love the food

The delivery guy went to an address ive never lived at despite having sat nav. His english was not understandable when he finaly arrived he spent a further 10 minutes talking to someone on his phone food was cold and unedible was very unhappy

Chips were cold and burgers dishevelled

Went back again recently. Don't bother trying to claim your KFC rewards or special offers here as their app reader doesn't work. Or at least that's what they tell you... still get the impression they don't want to give anything away if they can help it 👎👎👎 Dear KFC, what is the point of giving me rewards and free offers on your App when your team won't accept them? Vague excuses offered "self service machines not working", "till won't accept App" when actually it looks like they really don't like giving away free food to their customers 🤔👎😞

Fast service hot,food,amazing staff,one member opened the door for my buggy without even needing to ask,staff that go above and beyond are rare

Very friendly staff and the food here is always served quickly and piping hot. This restaurant is very clean and obviously the staff here take pride in their work. If you want KFC in Brighton this is the one to use. There is another KFC in London Road but avoid that one as I’ve always found the service poor.

I don't know how the order was, it never arrived, can't find it anywhere around the hospital, 2 very unhappy hungry children, I will not be recommending you again as this isn't the first time this has happened. 1 star not deserved, refund is

I ordered Colonels meal 4pc and you gave me only 3 pc and on the notes I said 3legs please and I received only 1 leg! Very poor services!!!

Never received my order and it was showing on the apps that it is being delivered. 👎

It was a busy day for them, but they keep smiling good happy workers.

This is a zero stars for KFC head office and management. I ordered a delivery on the app and it changed to collect at checkout with no way of changing it. Ibhad to leave my young son at home tonrun out and collect. Useless. It's a 5 stars for Owen and Jamie at the western road store who were very understanding and helped out enormously. KFC, your head office staff is incompetent. Promote Jamie and Owen, they know what they are doing.

I recommend that you steer clear of this establishment. This 'meal' was disgusting.The chicken was overcooked and dripping in oil and the chips (there were 9 of them ) were cold and pliable.They will never have my business again..!

Quick service and food was hot and nice

Didn't deliver one of our two orders. No refund, no voucher, nothing. Will never use again.

KFC my guilty pleasure haha Though over the years the quality of food dropped. The chips are not longer good. Do love hot wings and a bucket of chicken. The other day decided I wanted a Zinger box meal and was disappointed with my burger.

Good delivery. Friendly driver. Good food

never arrived terrible service

I ordered my food at 19.20 and it didn’t arrive till 20.25 and was cold! I want a full refund this is ridiculous

The service is much better than McDonald always. But the chicken is so salty.

I never eat here so can't comment but walked past window and peered in. What I saw shook me. A group of guys hunched over a bucket of bones, slurping the juices and licking the grease as it ran down their faces. I was disgusted.

Probably the worst KFC in Brighton last time I came here the burger was stone cold as was the same for my chips they gave me rong drink . The staff member was arguing with me when I told him my problem anyway I got my money back after talking to the manager and walked out without eating . And the staff just allowed teenagers off school to just come in without ordering anything and mess around up stairs and trash the place I think the staff and management need training or to be fired

It's so bad that some youngsters end up coming to mess about in there, and staff don't seem to do much about it

There was no fork or anything to eat You expect me to eat with hand

I did not get what i orderd and it was aful

Literally better kfc than in Czechia, here you wait like 30 seconds for your order and in czechia like 10-15 mins

Not good one item missing no pepsi max can.

Alway nice and fresh food. good portion size.

The order was small but delivery time increased 4 times before being set. The food then arrived cold

I'm still waiting on my refund!!!!!!!!!!!!

The most charming place in Brighton

Went into the store, got kicked out because I had a child with me, because "the store was too busy" even though it was not. Didn't even get refunded!!

Very friendly staff, I highly recommend

Driver was very friendly and polite, delivered early with a smile and pleasantries despite having to deliver in the bad weather.

I have received my order and it says delivered AGAIN

Cold chips, hot wings instead of mini filet. Would be nice to have salt, hand wipes like you do when you go in

It was left to one of my neighbours and he knocked on my door. I find this unprofessional, food can not be left anywhere.

The portion of chips were cold and absolutely disgusting. Not sure what that seasoning is on them, but it’s absolutely rank.!

Honestly the worst KFC I have ever had. The chips were stone cold . After years of not eating a KFC I really fancied one. I wish I never gave in to my craving. The beans were so dry and chips had cleary been left sitting there as they were so cold and soggy. The burger was vile and had a drip of surce. I will never order this again.

Taste amazing, was really early too which was good

Very reliable service. Delivery man very efficient with delivery. Called flat and mobile. Excellent service.

always miss stuff from your order.

The chicken was extremely tough and chewy, almost inedible

Delivered to the wrong address

Welcoming and friendly and helpful atmosphere from such lovely staff also absolutely scrumptious food 😍🍗🍟🥤

Hour and half waiting for some wings this is unacceptable. Change my delivery time like 3 times. I tried to call like 5 times no one would pick up the phone to the kfc Brighton western road. Unbelievable. More lower then bad. Not recommended

Never got my food and was delivered to the wrong house I demand a refund and Just Eat aren’t even giving me my refund

Unacceptable delay and the lack of communication really doesn’t help

Good quality food and driver, Cambridge could learn a thing or two.

We were appalled at what food we got for our money. The portions were incredibly small and certainly not worth what we paid for them. We were really disappointed and will be reluctant to go to KFC again.

Time kept changing in time frame

Banging ! Best kfc I’ve ever had 👌

Cold, not rocket science but putting a cold can in with hot food isnt the best idea to keep food hot, idiots and no concept of wanting to deliver a good service, all. Food cold and went in bin

Amazing Food A Amazing Helper’s

Just a regular KFC. I don't think it's fair that they charge you to use the toilet and have barriers to enforce this

My food is cold. I just paid £30 for cold food. I'm not happy in the slightest. I don't think it was the drivers fault wither as he turned uo on time even having a bit of trouble with the address. I called the restaurant but they said to talk to you guys. My food is cold. My family is disappointed. I want my money back.

This place has improved over the years and still a favourite lunch treat for the kids . The new touch screen ordering works well and wait for food is good . I must give a special mention to a long standing staff member who deserves a medal , LIZ you always have a smile and so calm and patient especially with the difficult customer s . We have seen you at your best managing the challenges of the disabled toilet and your deserve KFC award for that . Please pass on my gratitude

Order took ages and when we received the food was cold and the order was incorrect. Really unimpressed - and this is yet another order where either something was missing or wrong!

I was very upset with the delivery man. He wanted us to go out and collect our food from him instead of him bringing it to our door,plus the KFC bag was split open and 2 of the kansas bbq chicken were missing. Very very upset and cross.

Great KFC, very clean, decent food, good service.

Order was placed at 5pm at 6.04pm app said delivered …. Certainly not to me. Appalling ! Awaiting someone from Just eat to contact me ..

Great, except the food was a little cold.

Really good. Definitely converted me back to kfc after a bad experience.

Order was 1 hour late. I want a refund

Best KFC in the whole of Brighton always a pleasure to go and get your food from especially when they got the chicken Tuesday deal on can't wait to it comes back

Had to leave my food for some one else, missed my lunch break

The driver went to the wrong house, the meal was cold and missing items

The order was late and the food arrived cold very disappointed with this experience

'Aged' Food barely room temperature..Sure turned my bottom into a 'mulligatawny soup dispenser' within minutes...+ bring back the old chips...hot!..& the two piece meal... no longer available...guess the colonel is still chasing his max dollers... talking of 'max' does not appear to have the option for a non artificially sweetened drink...yuck!...recall when they did were one of the only outfits to put their hand out for the 'sugar tax'...another deal breaker...improvements not witnessed...I shall not contribute again.

cold food was over an hour late and customer services haven’t got back to me and it’s been a week

The delivery man had no idea how to find an address. I was on the phone for over 5 minutes and he had no idea where he was going! As a result the food was warm and not hot. Extremely disappointing, would not use again!

Main meal was missing .kfc defo gone down hill , will get Popeyes next time

Horrible better not to eat anything

Freezing cold Waited over an hour Inedible would like a refund please

Missing 2 chicken and gravy - coming from hospitality industry you put items in a bag?!

This is the 🐐 of KFC in Brighton only order from here the London road one is awful

Waited 1hr 20mins paid for premium delivery turned Up stone cold after multiple deliveries. Totally tasteless Went straight in the bin

Best kfc I’ve had in years ! Chicken was 👌

Run by kids who frankly don't care. Food was thrown together and in a complete mess.

Shocking! The estimated delivery time went up by ten minutes twice & the by 20 minutes. It finally arrived an hour & half later. But! It hadn't arrived. The app said it was delivered when it wasn't. I had to go out into the street to call down the driver. The driver listed the food as delivered & my money would have been taken & I ould have had a nightmare getting it back, because your driver LIED! Next time I order out, I don't think it will be with Just Eat!

Food was supposed to be delivered at 5:30 but was an extra hour and a half, the food is cold and doesn’t look very nice either