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3.8

Based on 1.204 opinions finded in 2 websites

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Nº 1371 in 1872 in Brighton and Hove

Nº 48 of 70 American in Brighton and Hove

CUSTOMERS TALK ABOUT DISHES WITH..coffeebaconnuggetscheesecookedchickenvanilla

comment_iconOpinions

Great service today from Donna at the Brighton Wendy’s today. Helpful and polite and shared how to use the app.

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Lynsey Cowie . 2025-04-05

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Potion way too small and doesn't taste great. I do wonder why the place is empty...never again

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Walid . 2025-03-31

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Michelle and ash were great help and the food was wonderful

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LauraMay.08 . 2025-03-15

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The baconactor is incredible, chilli fries too and Michelle and Ash are super friendly, great service

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Laura Rose . 2025-03-15

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Lovely service from Michelle and ash

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Jaydon Heron . 2025-03-15

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Vincent should get promoted! Ash is a great manager! Food is really great I recommend the vege burgerss

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Olivia P . 2025-03-15

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Michelle and ash were fab thankyou

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Carl 1 . 2025-03-15

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Iqbal was very nice, excellent server

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Hat Hendi . 2025-03-08

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Drinks had no flavour, apart from that everything else was spot on

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Joe Jasinski . 2025-02-28

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Iqbal was so amazing and welcoming. Will surely come back next time with friends and family.Satisfactory

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Ijeoma Anyaeche . 2025-02-23

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Ash is the best. Elite service, 10/10 would wendys again

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Cameron Baker . 2025-02-22

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The food is really expensive, we paid 25£ for 2 people and the quality of the burger in my opinion is the worst they could probably make. It's definitely not worth it and I won't go again.

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Daniel Boss Grytsyuk . 2025-02-22

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Food was very poor quality and a long waiting time.

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Prachet Upparlapalli . 2025-02-22

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Kirsty made me, my partner & sister in law feel very welcome and gave us excellent service. Food was great and had a great experience. Would definitely come again.

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Alex Hart . 2025-02-21

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Kirsty went above and beyond thank you defo come again

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Click . 2025-02-20

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I asked to use the toilet at Wendy’s in western road in Brighton and was told I had to buy food to get a code my son is 8 years old and due to them not letting him use the toilet he wet him self I generally spend £60 a moth in Wendy’s and will never use them again

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andy parks . 2025-02-19

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We were very impressed with the quality of of the food and the very reasonable price . The eating area was spotless in spite of the fact it was constantly busy. The sevice was fast and efficient and the staff very helpful and polite , cannot recommend highly enough.

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Joan Wilton . 2025-02-19

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Staff member, Kirsty, was very friendly

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Krystian Eichler . 2025-02-17

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Kirsty was amazing went above and beyond

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Lewis Sharman . 2025-02-17

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Kirsty was a lovely member of staff to have very friendly and food was out very quickly

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Aimee . 2025-02-17

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The food was great and was made very quick also the people where very nice I would recommend with very quick service

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liam lacey . 2025-02-16

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On our first visit to Wendy's we were met by a very bubbly Kirsty who explained all about the app and assisted us setting it up. Kirsty was extremely friendly and very professional. The food was excellent and we all enjoyed the vast variety of the menu. The whole experience was excellent and we would highly recommend Wendy's to anyone.

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Philip Barker . 2025-02-16

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love popping into wendy’s whenever i’m in brighton, it’s fast, good value for money and actually tastes nice. i recommend any of the burgers, the chilli cheese fries and the chocolate frosty. the staff is always friendly and helpful, especially kirsty who seems very happy to help and spreads her good vibes around :)

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sxloux . 2025-02-16

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Great experience !! Prashant was really good with customer service

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sumi neupane . 2025-02-15

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very nice food i absolutely loved it great customer service from Prashanth made me feel very welcome to the rest

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Harry Crowley . 2025-02-15

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The food was really good and Prashanth was really friendly and helped us with the service

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Neelima Rai . 2025-02-15

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First time in Wendy’s Brighton ,excellent service and Prashant was very helpful and good with his service.

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Aisha Sheikh . 2025-02-15

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Kirsty went above and beyond and helped to make sure the restaurant was not taken over by idiots that came off the street to cause trouble. Good job Kirsty ☺️

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Kelly Yokom . 2025-02-15

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Im sorry but my order was really bad. The only good thing about the meal was the drink. The rest of it was so bad it made me gag. The fries just tasted very strongly of cooking oil. The burger itself mainly tasted of grease too plus mayonnaise. I won't be returning

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Gemma Baker . 2025-02-10

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Wonderful first outing @Wendy's Brighton. Many thanks to Kirsty for all her help with the menu and entertaining our 2 year old boy Cody who was constantly saying hi to her. Highly recommended place to eat.

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Tony Greener . 2025-02-09

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Kirsty what a legend sort us out again

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George Isaacs . 2025-02-09

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Kirsty went above and beyond defo come again

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Ross Woolger . 2025-02-08

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Kirsty was the best free frosty for Dan

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paul cooper . 2025-02-08

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Kirsty was really helpful and helped us get a free frosty. Food was really nice!

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Connor Richards . 2025-02-08

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Kirsty went above and beyond and shanty did a great job in keeping the restaurant clean thanks for the free frostsy totally made this review in my own free will

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Daniel O'Sullivan . 2025-02-08

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Kirsty went above and beyond Free frosty for life

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Oliver Gray . 2025-02-08

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warm and welcoming, easy to navigate self service machine. staff was polite and attentive. Kirsty made sure we were look after. The food was ready quickly and arrived hot

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SsipLana TheLlama . 2025-02-04

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Food and service is absolutely amazing 😍 Kirsty

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Sophie davina Judd . 2025-02-04

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Kirsty is a living legend. Really good service and gave us complimentary Frosties. Will be back, thanks Kirsty!!

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Chase Rowland . 2025-02-04

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Restaurant is very clean .all employees behaviour is awesome and friendly.Rathika is really nice.Food is tasty

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Lendi LB . 2025-02-04

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Shout out to Kelly for the bubbly and welcoming customer service 😁

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John John . 2025-02-02

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Este restaurante era tan grande y kirsty fue más allá también asegúrese de que todo era perfecto! ! muchas gracias! !

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Sophia H . 2025-02-02

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Staff friendly Food good Great experience

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Jasmine Watkins . 2025-02-02

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Great service and good as always- thank you Kelly!!!! Put a smile on our faces, we will definitely be back!

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Emily E . 2025-02-02

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kirsty went above and beyond to meet our needs was very kind and helpful amazing service

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D4rk Ph4nt0m345 On Xbox . 2025-02-01

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Very great service, especially kirstie

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Redcharcoalaz . 2025-02-01

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Very good service, especially from kirsty!

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AWESOMEJAY 43 . 2025-02-01

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Kirsty was amazing Thank you very much

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Tiago Paes . 2025-02-01

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Kirsty is amazing she lights up my day ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

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Esther Maryon . 2025-01-31

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Kirsty is absolutely the best!!! She is so helpful!! Love Wendy's!!

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Kristina Mogensen . 2025-01-31

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Kirsty was the highlight of our experience, very attentive and bubbly, she seems to put a lot of energy and effort into her job, thanks for a lovely experience kirsty

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phoebe mcnie . 2025-01-31

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Love Wendy's . Best burgers and it is always clean

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Nicola Wood . 2025-01-28

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Excellent people working is fast as delivery driver they are not bad they are the best and the place very clean and nice food

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Alfi laws ALFi Laws . 2025-01-26

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Friendly, fast professional service and great food. App is easy to use as well.

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John Truong . 2025-01-25

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We came in for the 1st time this week, we were very happy with the service and the food tasted amazing , however this evening we ordered online and the chips weren't at all like they were in the restaurant, and a double burger with cheese and a lettuce leaf which was also unappealing, so from now on we'll be eating in , £68 for something noone really enjoyed,

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Andie Gornall . 2025-01-25

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Great service from Harry and great food

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Kady-Mai Hassett (TiaraMakeup) . 2025-01-25

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Michelle greeted us at the door with their new ‘order on the app’ scheme, and she was just so kind and welcoming. even when the orders were getting slightly messed up, she was on it and solving things for the customers. she was an excellent member of staff and super sweet too. the food was great as usual ! wendy’s will be my last meal on death row, peace and love

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Katrina Guy . 2025-01-25

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Kirsty, friendly staff and fast service

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cal buj . 2025-01-18

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I was served by kursty and Ash. Very polite friendly chatty and welcoming great experience great food and even the price is good. Restaurant was clean and I was told about the app and a free burger and I also got a free small ice cream milkshake thing. Lovely and tasty. It's nice to see good old fashioned customer service.

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stephen bagshaw . 2025-01-18

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This place is an excellent find. Really good burgers, at fantastic prices. I note that some say, the wait is very long. I would say ! That turning up at busy times. It's to be expected. Also it shows that many people wish to eat here. Wendys, punches well above its weight.

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Malcolm Chandler . 2025-01-16

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Pedí una entrega de hamburguesas Wendy's bien que fue mi primer error, el tiempo de entrega siguió cambiando y 30 minutos después llegó mi pedido que consistía en 2 hamburguesas negras quemadas tan sobrecocinadas que estaban duras como rocas, el queso estaba congelado y patatas fritas con tocino frías a la piedra sin salsa de queso. Solo comida terrible siento decirlo, así que esta será mi única visita. 👎👎

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TJ . 2025-01-15

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Kirsty makes Wendy's Brighton rock.... She's a star absolutely hilarious and no extra charges for the entertainment

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Jim Johnson . 2025-01-13

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Kirsty was brilliant. Friendly and gave great advice on our 1st Wendy’s visit

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Frank Andrews . 2025-01-04

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Kirsty provided the most excellent service i have ever received !!! would recommend to all

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Gxorge GG . 2025-01-02

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Really good food, Kirsty was the best server ive ever had would recommend

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Nancy Baynham . 2025-01-02

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The food was amazing for the price of it! The onion burger was unbelievable and had an avocado wrap which was delicious as well! Very well maintained also and lovely atmosphere from servers.

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Olivia Scott . 2024-12-29

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kirsty was a funny women and tried making me dance she was very funny

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Callum Clark . 2024-12-21

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Kirsty was so nice and helpful food was delicious

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Billy Onslow . 2024-12-15

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kirsty was amazing made my baconator so nice and juicy. the flavours melted on my tounge, refillable drink so good. would rate 10 stars if i could.

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joey carroll . 2024-12-15

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Primera vez en Wendy's. La última vez en Wendy's. Fritas frías. Hamburguesas rosas y frías. Tan mal que me llevé nuestras comidas y pedí un reembolso. Siendo justos, fui reembolsado sin duda. Probablemente la peor hamburguesa que he puesto en mi boca, y he puesto algunas cosas horribles ahí. Si así es como funciona Wendy's, sirviendo hamburguesas mal cocidas y papas fritas, entonces tienes un problema serio. Si pudiera dar 0 lo habría hecho. Háganse un favor y coman algo más donde... lo siento chicos, la comida es diabólica.

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paul z . 2024-12-14

MORE AT TripAdvisor

Kirsty was fabulous and super helpful. She made our first experience easy and brilliant. We will be back.

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Emily Saunders . 2024-12-14

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Pensé en intentarlo de nuevo. Todavía estaba decepcionado. Las papas fritas estaban tibias y la hamburguesa no era mucho mejor. Creo que fue mi última visita

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Chris C . 2024-12-01

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Often come for breakfast 9 times out of 10 they never have the potato wedges, today it was listed on the menu tab however when we went to pick up the order they tell us they have none … ended up with fries …. Totally unacceptable …. Won’t be coming back !!!

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Lee Lord . 2024-12-01

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Kirsty is amazing serves me all the time and is full of beans

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Sean Moore . 2024-11-27

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Kirsty’s service was very nice, pleasant, and gentle.

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Aurora Cenaj . 2024-11-27

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Kirsty was great, very friendly service!

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Amy Whitley-Woodward . 2024-11-27

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Food was very Good and i recommend to Everyone .kirsty was very Nice to us

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Gabriel Guedes . 2024-11-27

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Kirsty was amazing and had perfect energy honestly made my day

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Denisa Varga . 2024-11-27

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Lewis’s and cal was very quick with my order

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Giuesppe Carella . 2024-11-26

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Wendy's was quite busy when we came in and Kelly was so friendly and helpful, she cleared the table so fast and the food literally was ready in 2 minutes as well. Food quality is amazing, fries are not oily at all just crisp and warm.

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kels jess . 2024-11-24

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Kelly was super friendly, a credit to the restaurant

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Reptilia . 2024-11-24

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Food was fresh and tasty. Kelly was particularly friendly and helpful.

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Alex Worley . 2024-11-24

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This place is so good the staff are really helpful and nice especially Kelly the food is amazing and there is nothing to complain about

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Akito-san . 2024-11-23

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All staff were great, Kelly in particular was super helpful.

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Danielle Greenfield . 2024-11-23

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Service was great staff were very nice. Kelly in particular was very welcoming and jolly. She also took my tray at the end which was nice

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Shawn . 2024-11-23

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I do visit this branch very often and today as usual food was good staff very nice as always but they have a security guard (i understand they do have some problem with kids in here) but this guy was getting involved with everything the restaurant just making atmosphere a bit uncomfortable asking telling customers what to do and how to order etc But this is not going to stop me visiting the restaurant

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Petro N . 2024-11-21

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Went in last week for my mother’s boyfriend birthday. He’s autistic and all he wanted for his birthday was all of us to go out to Wendy’s for lunch. The staff were lovely and welcoming. The food was lovely and the perfect cheeky burger. The staff accidentally made an extra burger and gave it to us. Once they heard it was his birthday they even gave us an ice cream and truly made his birthday treat something special. Just wanted to say thank you for a lovely experience and a simple kind gesture really made our day special

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Briony Seabrook . 2024-11-19

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This was about quarter past 12 on Sunday the 17th November. Food was amazing. there wasn’t a long queue. The young woman serving out orders (I’m sorry if I am misgendering you) was amazing. My father was being an ass towards her about there being no seating available (despite me pointing this out to him before ordering) and she handled it so professionally. I’m extremely sorry that you had to deal with his actions but thank you for being so composed during the situation.

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Dr1fty . 2024-11-17

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Had a double French onion burger meal. Food came out really quickly, even though they weren't too busy, it came out on good time. Burger was really good, blows McDonald's out of the water. Fries weren't bad either. First time going in and it was a good experience. Would go again.

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Richard . 2024-11-14

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El pollo estaba crudo, el miembro del personal llamado May fue muy grosero, no voy a volver, es sucio, el personal se les dice que escondan cosas también, es un lugar peligroso los niños entran y salen causando problemas para tirar comida y bebida por el lugar

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Melissa H . 2024-11-05

MORE AT TripAdvisor

This location is always pretty good, food always tastes fresh. I wouldn’t say the loaded fries are too great but that’s likely my personal preference. My fiancé loved the chili, and we both really enjoy the singles. The only thing I would pick on a bit is that the tables upstairs seem to not be clean most of the time.

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Emma . 2024-11-03

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I had a Baconator burger and fries. The fries were fine, just regular fries with cheese and bacon. What I was severely disappointed in was the burger. Whilst the bun and bacon were decent, the actual burgers themselves tasted bad, sort of like undercooked beef. They looked cooked, so it may just be how they taste at Wendy’s, but at over £8 for the burger, I am unwilling to go back and see if they would be any better on another day. What’s worse is that they left a taste in my mouth that over 24 hours later I can still taste. Very unpleasant. I’d say that they were the worst burgers I’ve ever eaten, even compared to the cheap frozen ones I’ve had at home. There were only 3 self service machines, which meant a long wait to order as there were multiple people wanting to use them. However, when it was ordered, the food didn’t take long to arrive. It made me wonder, as other reviews said about the long wait time, whether my burger was indeed cooked properly. The staff were friendly and though there were not many seats free, there were places to sit.

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Ross Smith . 2024-11-03

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Had a lovely burger with my misses and there was some young kids climbing on tables and being abusive, lucky Lewis was strait away to deal with it in a professional and calm manner, disbursed of the crowd and came to ask everyone of there well being

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Mark Nickerson . 2024-10-25

MORE AT Google

The burger and fries were tiny! My first visit, won't bother again!

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Barrie J Davies . 2024-10-23

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Wendy's is the only fast food burger place I use. Decent burgers and fries. The coffee is not bad either.

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Mark Wood . 2024-10-20

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A robotic experience with below average fast food quality. The atmosphere is like a visit to Argos.

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Luke Timms . 2024-10-19

MORE AT Google

My first time at a Wendy's and Ash made me feel very welcome and helped me through the ordering stage. Big thank you to her.

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Dean Perry . 2024-10-10

MORE AT Google

Me and my friend got food poisoning from this shop. We came in separately randomly and we both feel horrible today. It was tuesday 7th of october around 7pm. Poor hygiene for sure.

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Ave Blue . 2024-10-09

MORE AT Google

Great experience. Food tastes fresh and delicious. I ordered Dave‘s double together with loaded Baconator fries. This as a menu with a refill drink. For the price this was okay. Definitely cheaper options around. I think the quality of the Burger in particular was very good. The taste was not special. The service is very customer friendly. I got recommendations and help for my order. The entire restaurant looked very clean and modern. All in all definitely worth a visit. Also don‘t have to high expectations.

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AleOderSo . 2024-10-04

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I was very impressed burger fries drink around £10:50 and was very tasty I will be going back for more especially at that price

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david power . 2024-10-03

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