KFC in Sunderland

everything there, delivered hot :)

We were given the complete wrong order

Food was perfect still hot wud defo order again

Just did not have my tango bottle of pop, everything was great

Everything was perfect. Bravo.

KFC Washington always forgets at least 1 item on my order without fail. Just beyond a joke.

Only received one of our cans of Pepsi and considering how expensive the food is you’d think they would make sure we get everything we ordered.

food was cold and not to tasty very dissapoonted

Order was sooo wrong, asked for beans on both meals got gravy, no dips delivered, chips were stone cold and popcorn chicken under cooked

we're absolutely fuming with this service from kfc at washington galleries we ordered 4 meals for me and my family and our order never arrived now we have to wait 2 days just to see if I can get a refund will be ordering elsewhere from now on

No fries, no hot wings. I asked for no sauce on on mini fillet burger

Order wrong missing item discovered when got home . No one answering phones. .this was treat for grandchildren but 1 went without food

Plain Fillet burger, signature fries & chocolate cookie. Lovely thanks.

food was lukewarm. Delivery time was too long.

You’ve left half my meal out of my order, no hot wings, no fries, I didn’t get my extra mashed potatoes I got 2 loads of gravy instead and ordered 2 flaming wraps absolute joke

Totally plain fillet burger with signature fries & 2 choc chip cookies. Fries was luke warm by the time they arrived 20 minutes later than time I asked for!

not worth the money i paid sorry

Very small portion of chips, and they were cold. Can of drink warm (room temp at best). Terrible.

Food was still a good temperature when delivered, but driver was smoking a cigarette when sorting the food in his car and delivering to the door

Plain Fillet Burger, Signature fries & 1.5 litre bottle of pepsi. Luke warm on arrival but nice.

Took longer than usual for two items

Food was cold but it was lovely and filling. Woman who delivered for me is lovely

Totally plain fillet burger, signature fries & a cookie. Lovely, thanks.

Again part of my order is missing!! This is not the first time

very nice guys thanks to everyone involved

Food is as fresh as it can get. We came here around 13:00 keep that in mind. Might be the freshest kfc i had. Place is relatively clean

Totally plain fillet burger & regular fries delivered 8 mins early. Very tasty & very happy.

They delete reviews. Fly found in my 8 year olds drink and when i told the manager they found it funny.

Delivery driver on time and food was still warm and eatable. Thank you

Not only was ot cold the drinks and the dips dod not even arrive

My bottle of pop was missing which was annoying as we had nothing but water to drink with our meal other than that the food was ok

Excellent. All the sides were spot on.

order not delivered and im very annoyed as i was waiting at thewindow no delivery attempted

Did not receive order at all!!!!!!!

Payed extra for beans and didn’t receive them didn’t receive the popcorn chicken or either can of pop

food was beautiful very happy and will be ordering again

The slowest service I've ever experienced. Seemed to be a few staff there but what they were actually doing I could not tell. Need some proper management in there and get staff actually serving people. Every 10 minutes they would produce 1 drink. Waited 30 minutes for a meal after ordering. Got a snotty response when I asked how much longer would the food be after id waited 25 minutes. When I replied that I want a refund then, the food was produced within 5 minutes. While eating I seen another unhappy customer dump her food on the counter and want a refund. No idea what was wrong but she left with no food. This place is one to avoid unless you've got all day to wait.

Food was late and freezing when. Delivered

Wrong order received got a boneless instead of normal chicken. Is it horrible service!

Haven’t received my order but it says delivered

Hot Fillet Burger with Regular Signature Fries. Love them.

food was vile it all tasted bad and it went to the wrong adress

Totally plain fillet burger & regular signature fries (both only just warm)

Tasty but not much of it for 10 quid or so

Food cold required re heating and the hot wings stale like been reheated multiple times

fantastic, found address no problem.

Hot 2x Fillet Burger & 2x Signature Fries. Lovely.

Wrong order totally ignored by Driver too busy on phone

My wrap was hard the meat inside was hard and salad amount was low

My order arrived on time but with missing item again it’s not the first time I e requested a refund

Hot Totally Plain Fillet Burger & Regular Signature Fries. Tasty though 20 minutes later than time asked for. II still don't understand why couriers are not picked earlier so the delivery is on time if a time is selected.

Missing items, food very cold.

Chips were not nice and the popcorn chicken was cold

Nearly 3 hours 2 hours 45 minutes for delivery. order wrong and incorrect order severely disappointed with the whole order.. Really poor

Very enjoyable and great service thank you

Still waiting for drive through order 30mins later! Feel sorry for the staff trying to cope with drive through, Uber eats & over the counter orders!! Absolutely ridiculous supposed to be fast food! Over 30 mins wait now!!

Over 2hrs stuck on preparing. Time changed 3 times. Then when you want to cancel it says that wel be charged full *if they've started making it* and won't receive refund. Phone has been on constant busy then turned off then back on to busy. I would not suggest ordering around this time of year especially when you're paying £30 or more.

The kansas bites were missing and the beans missing

Not delivered at all been waiting over 3 hours absolute joke

Mens toilet absolutely stinks, been like that for ages, does anybody who works there have a sense of smell. Always check food order before leaving, amount of times I've had things missing.

Appreciate it's Christmas and restaurant and roads will be busy but I ordered at 11am as it was showing 40 mins delivery and it took 1hour45 mins to arrive and I only live 3 miles away. Needless to say food wasn't very hot and delivery driver unpleasant and seemed grumpy.

Paid for a dip which didn’t arrived, food nice but needs dip otherwise dry

no drink and no notice taken of instructions

Items mixing and my burger was all over

order was on time lovely and hot but was missing 4 cookies

Plain Fillet Burger, signature Fries & 1 choc chips cookie. Very nice though nearly 15 minutes later than time asked for.

My order DID NOT TURN UP AT ALL

Nearly 2 hours waiting for our order to be delivered by Just eat. Ended up cancelling our order. Absolutely ridiculous.

Plain Fillet Burger (as per instructions) & Signature Fries.

presention was just awfully, looked liked it was just thrown together

It’s not delivered where have you taken it too?

didn't get hot wings or chicken fillets

The fries were missing from the order but we didn't want to wait another hour for cold chips. Won't order from there again.

Another day, another order that was never delivered.

Best KFC I've had in the UK!!! Chicken was perfectly cooked... chips looked like Instagram photo... salad was extremely fresh!!! Literally best kfc ever... (ps I don't work here but had alot of kfc's and had some not so great ones)

Totally plain fillet burger with signature fries. This time the fries & burger was luke warm today which is why the rating is just 'alright'

food was cold and dried up ordered a bucket was expecting 6 varied pieces and got 6 chicken legs chicken wings and popcorn chicken were so dry they couldn't be eaten total waist of money and went in the bin

what a joke.... cold food and driver was so disrespectful

Can of pop missing from the order

the gravy was missing from my order!

Great food, still hot on arrival, friendly delivery driver, and order was all correct! Have made several orders from here, and they've all been spot on.

I didn’t get my food the driver put the phone down I’m extremely unhappy abs hungry

next time i’d rather go in to order, it’s too expensive through the app

Totally Plain Fillet Burger & Regular Signature Fries. Very tasty as always.

Forgot bottle of pop and its not the first time they have forgot things!!!

Staff really need to be reading the notes section. When it says plain, that means plain and not covered in mayonnaise

The chips were missing on one order

excellent from start to finish.

Food never arrived after waiting 2 hours - Awaiting refund

ordered extra chips not received not happy would appreciate a refund thanks

Chicken pieces was small more meat on wings

Young Lad on bike lovely professional manner

Tasty totally plain chicken fillet (just as I like it & signature fries.

Missing a large pop corn chicken so my son wasn’t happy as that was his food. Meal ruined. Thanks

wanted 2 mash as a side instead we have gravy 😭

I put the wrong address to deliver

said was delivered but hasn't arrived at mine

Was cold we paid £29 not worth it eating cold chips and chicken no dips or sides disgrace

Food came messy and overcooked, heavy items piled on top of everything. Burger came crushed and soggy, fries cold and soggy too, batter was burnt. Order came in late, delivery time was changing numerous times, added extra 30 mins.

driver was very polite and food was hot 🔥 perfect