Based on 3.929 opinions finded in 4 websites
Based on 3.929 opinions finded in 4 websites
Nº 541 in 682 in Sunderland
Nº 12 of 18 American in Sunderland
Opinions
everything there, delivered hot :)
Laura . 2025-03-31
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We were given the complete wrong order
Lisa . 2025-03-29
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Just did not have my tango bottle of pop, everything was great
Kane . 2025-03-25
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Food was perfect still hot wud defo order again
Connor . 2025-03-25
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Everything was perfect. Bravo.
John . 2025-03-23
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KFC Washington always forgets at least 1 item on my order without fail. Just beyond a joke.
Dylan . 2025-03-22
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Only received one of our cans of Pepsi and considering how expensive the food is you’d think they would make sure we get everything we ordered.
Michelle . 2025-03-18
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food was cold and not to tasty very dissapoonted
Natalie . 2025-03-17
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Order was sooo wrong, asked for beans on both meals got gravy, no dips delivered, chips were stone cold and popcorn chicken under cooked
Adam . 2025-03-10
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we're absolutely fuming with this service from kfc at washington galleries we ordered 4 meals for me and my family and our order never arrived now we have to wait 2 days just to see if I can get a refund will be ordering elsewhere from now on
Dawn . 2025-03-06
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No fries, no hot wings. I asked for no sauce on on mini fillet burger
Jayden . 2025-03-05
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Plain Fillet burger, signature fries & chocolate cookie. Lovely thanks.
Joanne . 2025-03-03
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food was lukewarm. Delivery time was too long.
John . 2025-03-02
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You’ve left half my meal out of my order, no hot wings, no fries, I didn’t get my extra mashed potatoes I got 2 loads of gravy instead and ordered 2 flaming wraps absolute joke
Samantha . 2025-02-28
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Totally plain fillet burger with signature fries & 2 choc chip cookies. Fries was luke warm by the time they arrived 20 minutes later than time I asked for!
Joanne . 2025-02-26
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not worth the money i paid sorry
Glenn . 2025-02-26
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Very small portion of chips, and they were cold. Can of drink warm (room temp at best). Terrible.
Andy . 2025-02-25
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Food was still a good temperature when delivered, but driver was smoking a cigarette when sorting the food in his car and delivering to the door
Ruth . 2025-02-23
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Plain Fillet Burger, Signature fries & 1.5 litre bottle of pepsi. Luke warm on arrival but nice.
Joanne . 2025-02-22
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Took longer than usual for two items
Manvir . 2025-02-21
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Food was cold but it was lovely and filling. Woman who delivered for me is lovely
Stacey . 2025-02-19
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Again part of my order is missing!! This is not the first time
Trisha . 2025-02-14
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Totally plain fillet burger, signature fries & a cookie. Lovely, thanks.
Joanne . 2025-02-14
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Food is as fresh as it can get. We came here around 13:00 keep that in mind. Might be the freshest kfc i had. Place is relatively clean
Sancar AVAR . 2025-02-08
MORE AT Google
very nice guys thanks to everyone involved
Roland . 2025-02-08
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Totally plain fillet burger & regular fries delivered 8 mins early. Very tasty & very happy.
Joanne . 2025-02-04
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They delete reviews. Fly found in my 8 year olds drink and when i told the manager they found it funny.
Rudi Dillon . 2025-02-03
MORE AT Google
Delivery driver on time and food was still warm and eatable. Thank you
jennifer . 2025-02-03
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Not only was ot cold the drinks and the dips dod not even arrive
Carl . 2025-02-01
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My bottle of pop was missing which was annoying as we had nothing but water to drink with our meal other than that the food was ok
Anita . 2025-01-31
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order not delivered and im very annoyed as i was waiting at thewindow no delivery attempted
Neil . 2025-01-26
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Excellent. All the sides were spot on.
John . 2025-01-26
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Did not receive order at all!!!!!!!
Martin . 2025-01-25
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Payed extra for beans and didn’t receive them didn’t receive the popcorn chicken or either can of pop
Sam . 2025-01-24
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The slowest service I've ever experienced. Seemed to be a few staff there but what they were actually doing I could not tell. Need some proper management in there and get staff actually serving people. Every 10 minutes they would produce 1 drink. Waited 30 minutes for a meal after ordering. Got a snotty response when I asked how much longer would the food be after id waited 25 minutes. When I replied that I want a refund then, the food was produced within 5 minutes. While eating I seen another unhappy customer dump her food on the counter and want a refund. No idea what was wrong but she left with no food. This place is one to avoid unless you've got all day to wait.
VwT4family . 2025-01-24
MORE AT TripAdvisor
food was beautiful very happy and will be ordering again
Natalie . 2025-01-24
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Food was late and freezing when. Delivered
Tom . 2025-01-21
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Wrong order received got a boneless instead of normal chicken. Is it horrible service!
Bethany . 2025-01-19
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Haven’t received my order but it says delivered
Chris . 2025-01-18
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Hot Fillet Burger with Regular Signature Fries. Love them.
Joanne . 2025-01-17
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food was vile it all tasted bad and it went to the wrong adress
Gary . 2025-01-16
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Totally plain fillet burger & regular signature fries (both only just warm)
Joanne . 2025-01-13
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Tasty but not much of it for 10 quid or so
David . 2025-01-12
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Food cold required re heating and the hot wings stale like been reheated multiple times
Louise . 2025-01-11
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fantastic, found address no problem.
Glenn . 2025-01-08
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Wrong order totally ignored by Driver too busy on phone
Mr . 2025-01-07
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Hot 2x Fillet Burger & 2x Signature Fries. Lovely.
Joanne . 2025-01-07
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My wrap was hard the meat inside was hard and salad amount was low
Manvir . 2025-01-06
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My order arrived on time but with missing item again it’s not the first time I e requested a refund
Connor . 2025-01-03
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Hot Totally Plain Fillet Burger & Regular Signature Fries. Tasty though 20 minutes later than time asked for. II still don't understand why couriers are not picked earlier so the delivery is on time if a time is selected.
Joanne . 2025-01-02
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Missing items, food very cold.
Andrew . 2025-01-02
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Chips were not nice and the popcorn chicken was cold
Erin . 2024-12-29
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Nearly 3 hours 2 hours 45 minutes for delivery. order wrong and incorrect order severely disappointed with the whole order.. Really poor
Carl . 2024-12-26
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Very enjoyable and great service thank you
Donna . 2024-12-25
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The kansas bites were missing and the beans missing
Amanda . 2024-12-24
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Over 2hrs stuck on preparing. Time changed 3 times. Then when you want to cancel it says that wel be charged full *if they've started making it* and won't receive refund. Phone has been on constant busy then turned off then back on to busy. I would not suggest ordering around this time of year especially when you're paying £30 or more.
Shannon Seymour . 2024-12-24
MORE AT Google
Still waiting for drive through order 30mins later! Feel sorry for the staff trying to cope with drive through, Uber eats & over the counter orders!! Absolutely ridiculous supposed to be fast food! Over 30 mins wait now!!
Marin johnson . 2024-12-24
MORE AT Google
Mens toilet absolutely stinks, been like that for ages, does anybody who works there have a sense of smell. Always check food order before leaving, amount of times I've had things missing.
Mark . 2024-12-24
MORE AT Google
Not delivered at all been waiting over 3 hours absolute joke
Clare . 2024-12-24
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Appreciate it's Christmas and restaurant and roads will be busy but I ordered at 11am as it was showing 40 mins delivery and it took 1hour45 mins to arrive and I only live 3 miles away. Needless to say food wasn't very hot and delivery driver unpleasant and seemed grumpy.
Lynne . 2024-12-23
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Paid for a dip which didn’t arrived, food nice but needs dip otherwise dry
Charlie . 2024-12-22
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no drink and no notice taken of instructions
Melvin . 2024-12-21
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Items mixing and my burger was all over
Jennifer . 2024-12-21
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order was on time lovely and hot but was missing 4 cookies
vicky . 2024-12-17
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Plain Fillet Burger, signature Fries & 1 choc chips cookie. Very nice though nearly 15 minutes later than time asked for.
Joanne . 2024-12-13
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My order DID NOT TURN UP AT ALL
Nathan . 2024-12-10
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Nearly 2 hours waiting for our order to be delivered by Just eat. Ended up cancelling our order. Absolutely ridiculous.
Chloe Forster . 2024-12-09
MORE AT Google
presention was just awfully, looked liked it was just thrown together
Lesley . 2024-12-09
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Plain Fillet Burger (as per instructions) & Signature Fries.
Joanne . 2024-12-09
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didn't get hot wings or chicken fillets
JOHN . 2024-12-08
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It’s not delivered where have you taken it too?
Laura . 2024-12-08
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The fries were missing from the order but we didn't want to wait another hour for cold chips. Won't order from there again.
Colin . 2024-12-07
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Another day, another order that was never delivered.
Jason . 2024-12-06
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Best KFC I've had in the UK!!! Chicken was perfectly cooked... chips looked like Instagram photo... salad was extremely fresh!!! Literally best kfc ever... (ps I don't work here but had alot of kfc's and had some not so great ones)
P B . 2024-11-28
MORE AT Google
Totally plain fillet burger with signature fries. This time the fries & burger was luke warm today which is why the rating is just 'alright'
Joanne . 2024-11-26
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food was cold and dried up ordered a bucket was expecting 6 varied pieces and got 6 chicken legs chicken wings and popcorn chicken were so dry they couldn't be eaten total waist of money and went in the bin
anne . 2024-11-24
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what a joke.... cold food and driver was so disrespectful
Peter . 2024-11-23
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Can of pop missing from the order
June . 2024-11-20
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Great food, still hot on arrival, friendly delivery driver, and order was all correct! Have made several orders from here, and they've all been spot on.
Elaine . 2024-11-18
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the gravy was missing from my order!
Adam . 2024-11-18
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I didn’t get my food the driver put the phone down I’m extremely unhappy abs hungry
Harvey . 2024-11-17
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next time i’d rather go in to order, it’s too expensive through the app
Csilla . 2024-11-16
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Totally Plain Fillet Burger & Regular Signature Fries. Very tasty as always.
Joanne . 2024-11-14
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Forgot bottle of pop and its not the first time they have forgot things!!!
Jay . 2024-11-12
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Staff really need to be reading the notes section. When it says plain, that means plain and not covered in mayonnaise
Cheryl . 2024-11-09
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The chips were missing on one order
Sarah . 2024-11-05
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excellent from start to finish.
Carl . 2024-11-01
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Food never arrived after waiting 2 hours - Awaiting refund
Jamie . 2024-10-30
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ordered extra chips not received not happy would appreciate a refund thanks
Debra . 2024-10-29
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Chicken pieces was small more meat on wings
Peter . 2024-10-27
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Young Lad on bike lovely professional manner
judith . 2024-10-25
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Tasty totally plain chicken fillet (just as I like it & signature fries.
Joanne . 2024-10-23
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wanted 2 mash as a side instead we have gravy 😭
Debra . 2024-10-22
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Missing a large pop corn chicken so my son wasn’t happy as that was his food. Meal ruined. Thanks
Andy . 2024-10-22
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I put the wrong address to deliver
David . 2024-10-21
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said was delivered but hasn't arrived at mine
Gary . 2024-10-19
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Was cold we paid £29 not worth it eating cold chips and chicken no dips or sides disgrace
Jacqueline . 2024-10-19
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driver was very polite and food was hot 🔥 perfect
Tiz . 2024-10-18
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Food came messy and overcooked, heavy items piled on top of everything. Burger came crushed and soggy, fries cold and soggy too, batter was burnt. Order came in late, delivery time was changing numerous times, added extra 30 mins.
Irina . 2024-10-18
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The delivery driver said I was a good dancer.
Cameron . 2024-10-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2012 Opinions
Ordered double burger no cheese, confirmed no cheese when paying got home it was smothered in cheese and no straw for the coke Can't eat cheese so in the bin it went
856 Opinions
Food was beautiful. Very nice and warm atmosphere, seems they were understaffed but Matthew who was serving us was an absolute star and was very helpful.
4770 Opinions
our waitress kayleigh was fab, we have had her a few times and she has been great everytime.