The Cross Keys in Sunderland - Phone Number, Reservations, Reviews

Love going in the cross keys have a good time staff very friendly food is great atmosphere is spot on everyone very friendly

Eyes well and truly opened, kids running riot young mam's vaping inside where ppl eating TV showing football jumping all over and overall a poor effort from owners

Went on Friday lunchtime, I got gammon my partner got hunter’s chicken, both delicious and great value, chips were really good! Friendly staff, great service, lovely setting, would definitely visit again.

Good food. Chilled vibe. Friendly staff:quick service.

Lovely for drinks outside on a nice day

Staff was very welcoming and very polite the food was very tasty and very nice

The Crosskeys is a class pub with great friendly staff

Staff lovely ,food lovely ,decor lovely , the crack of the table number 19 is filthy

Lovely boozer great pizza and nice decor.

Great pub, lovely location and good food. Staff are fantastic

Went to cross keys for food as most of the family together which does not happen too regular especially with me living in Ireland. Pub is under new management from last time I was there but the food was just as nice as previously and the staff were brilliant with excellent service. Thanks for a great afternoon and early evening.

Margaret Emmerson Had my 70th Birthday Party yesterday and couldn't fault the staff or the variety and selection of food from the buffet they provided.Would deffinatly recomend this venue for a small party

The chicken wings with BQ sauce are to die for, very good!

First visit great night great staff will be back

Had a last minute day off work so took my parents and daughter for lunch. Lovely as usual definitely recommend.

Food is good but drinks expensive. Pubs in concord are literally half the price they need to get in line.

Not impressed, when do you ever serve fried onion with cheese. Chips dry as sticks. We weren't even offered cutlery to eat with. Absolutely shocking

Haven't eaten here but the Sunday lunch did look lovely. Decent pint, good coffee pool table and sports on TV in the bar area. Quieter areas as well. Lovely little outdoor seating area when the sun shines and right on the village green. Visited on a Sunday afternoon so can't comment on the rest of the week but we enjoyed it.

I have never been to this pub in my life

Nice decor, pleasant staff. Clean toilets.

Highly recommend, the food is always amazing and reasonably priced service always great

Called in lunchtime was bit quiet so not many staff but good service and food , didn't have to wait too long either.

Little after Christmas get together . Food was tremendous . Manager sound guy .highly recommended .just don't ask him for one his 63% rum shots . Brutal...

Good atmosphere Friendly In a great location.

Didn't eat this time but food is always food. Dog friendly Riley feels at home.

Lovely bar in Washington Village, staff very pleasant my husband said his pint was lovely and cold. They do meals to but will try next time will def be back

Amazing food and very helpful and friendly staff

Lovely pub with great atmosphere

The food was not great, I only ordered an omelette which should be easy enough but I amongst others had to be continually asked to confirm our order. Eventually my dish came and it wasn't what I ordered. A lot of the dashes on the menu were unavailable and they didn't even have any tea.

Food is so bad, staff do there best but blackrose are awful pubs, I expect Mr crabs stood there going "mone money money" as I walk in

The bros and I had no food here but it was on offer with a good menu. to much to say. Cross Keys Washington, what a fantastic place, full of life and well worth a second visit for us.

Friendly atmosphere, pleasant staff. Good selection of beers. Food acceptable

Food is lovely but they don't always have what they advertise on the menu. The staff are extremely friendly and helpful. Baby changing rooms are in disabled toilet but no changing mat or pads for the changer. Dogs are allowed. Atmosphere is lovely very relaxed place, music isn't too loud and prices are fair for what you get and not to expensive a place to go back too.

no real ale, lines being cleaned apparantly , shame on a lovely warm evening, very nice accomodating staff, food was very nice, did an off menu portion of onion rings for us..delicious.the back garden area looked very inviting.we will go back there on another occasion.overall, a cracking pub

Nice pub in a lovely little village. Decent atmosphere. The only issue have had is with getting served at the bar. I've been in twice and there were 2 staff on, with a long bar and thirsty customers. Lovely pint though.

Pleasant pub,we went there for dinner,food nice and hot and plenty of it aswell.we all enjoyed our meal and will be going back again soon .lovely pub.

After politely asking for a pint of Camden, the lady at the bar said “No, you need to choose something else” with a rude and disrespectful attitude. After ordering some food, the same lady came to our table and told us we needed to move as it was reserved. This was as I eating. It must be noted that there was no sign on the table saying it was reserved and the issue wasn’t raised when I had ordered my food to that table beforehand. The food was dry and has gone down hill dramatically. I am very disappointed.

I asked for a pint of Camden the lady who served me was rude when she said no you need to choose something else. We ordered a burger which was adequate but midway through eating we were told the table was reserved and was moved immediately in which we thought was very rude and disrespectful as there was no sign of the table being reserved. Terrible service I for sure will not be back again!

Lovely areas to sit outside on a sunny day. Helpful and friendly staff. The chef wasn't in so no food the day I was there but usually the food is lovely. Well worth a visit.

Lovely place, and Tom the barmen is always a pleasure to see

Lovely visit for 10 of us beautiful food great service very pleasant staff all food came together and all hot and tasty

Good pub in best bit of Washington. Good prices as well

Went for Sunday lunch, beef too tough to eat. Roasties were clearly frozen. The mash however was really nice. Stood waiting for drinks and the staff had seen me and served a regular first right in front of me. Shame as decor is lovely, clean and bright. Won’t be returning for food and unlikely to drink in there as too clicky. Let down as live locally and frequent the other pubs in the village weekly.

Popped in here on a Monday night after travelling up from Manchester for work, staying in the Mercure nearby. Food and service were excellent. Loads of food. Nachos were amazing! Decent pints too. Melanie served us. Will be back if we’re up there again.

A really wonderful local pub. Great beer and super friendly staff. Highly recommend stopping for a drink.

A great bar on the village green that still has a local and community feel when you go inside. They offer deals on different days such as free pool and cheaper burgers on a Thursday Nice small sitting area out the front looking across the green and tables out the back as well for the summer months. A little sun trap. They have a pool table, books to read (which can be left and taken at will), and a selection of board games that can be played. Really great little pub!

Great easy going local pub. Food good value, service always spot on and friendly. Often have drink promotions on too which is always welcomed. Dog friendly, child friendly, clean and welcoming. Recommended.

Good atmosphere great staff nice vibe

Canny bar ..reasonable price....nice and warm ... The food is good 2 ...some cheap little plates to be had 👍🍺🍷🍸

Lovely burgers today and really helpful and accommodating staff, thanks!

Was fantastic, now in current climate smaller portion sizes and not any where near as nice as it was in the good old days.we went to cross cross keys and got food poisoning, worst time as had to take car for repair at Durham and even rang them to tell the fat lady who now works for reds in the gallories,,did ring to tell them and felt they didn't believe me. MINE AND PARTNERS FAMILY NEVER DID RETURN. WOULD YOU.

Fabulous service and friendly staff would definitely recommend

Was nice, nice food prices are little high for pub meals, nice food tho

Changed a lot since I was last there very busy and good service

Love this place food is top notch👌

Just outside on rememberance Sunday.

Lovely transformation but still a friendly local. Nice staff.

Enjoyed his food and drink here with friends. Kimberly and the bar staff were very friendly and helpful which made for a great evening in a comfortable, relaxed atmosphere.

I eat here virtually every Sunday- the food is Excellent and the costs are reasonable. The staff couldn't be more friendly.

Food delicious....staff very helpful...Manageress top class, nothing too much trouble.

Great atmosphere, great selection of beers . Staff always helpful.

Lovely location in the heart of Washington Village. Looks great and inside and out. I sat outside having a beer enjoying the Autumn sunshine until a heavy rain shower so took refuge inside.

Lovely bar always have a good time

Fab helpfull staff food lovely dog friendly and disabled loo. Nice and clean well done thanks to all

Beer to expensive a shandi at 3.80 a rip off

Very good food and lovely staff

Lovely pub. Lovely atmosphere. Friendly helpful staff. Lovely decor very clean

Right in the heart of the Village its a community hub. Great range of drinks and the branded glasses to go with them. Great indoor and outdoor areas as well. Highly recommended

Great pub, excellent service, food good

Lovely pub for drinks but skip the food

Gorgeous food and lovely friendly staff and surroundings 👍

This bar is very welcoming,friendly with a relaxing atmosphere. The staff are friendly and helpful. I have not eaten here but I have seen food served and it does look very well presented. I can not fault this place. Washington village is lovely place to visit.

Super Sunday Lunch the turkey was delicious and juicy, all with friendly service

Much better pub than it used to be with craft beer on tap. Nice interior since reopening.

Food is awesome, staff friendly and a cracking selection of booze. Definitely recommend this cracking dog friendly boozer. Cheers 🍻

Much better than veroni's of glasgow

Good selection of gins and real ales

Went in tonight with my partner and a few of the 'Village in Bloom 'team. Asked for a pint of Blonde Star cask ale. It was very lively and clearly under a pint when served. Politely asked for it to be topped up. Barmaid did but pulled the pump in a manner that can only be described as aggressive. The 'pint' was still well under so asked the barmaid to top it up for a 2nd time. She did, abruptly, and still clearly way short of a pint. I said could I speak to the manager Kimberley and then the barmaid started shouting at me. When Kimberley came she said you need to ask for a ' pint with no head on it's. I have never asked for a pint in that way after 40 years of supping it. The barmaid was clearly having a bad night. Will take our custom to the worthy competitors in the future.

Nice and clean good atmosphere and nice too be able too talk without having too shout polite staff

The drinks are overpriced £1.75 for a lime and soda (70p) in the neighbouring pubs. The food is below average, I ordered peppercorn sauce for my rump steak unfortunately it poured from the jug like water, drenching the chips etc. The landlady asked if everything was ok, I explained the issue to her, her response was that she would mention it to the chef, no apology or deduction from the bill. A friend bought strips of chicken breast, chips, and gravy, the chicken was formed meat not breast! the chips were undercooked, gravy was congealed. I have experienced/witnessed different attitudes, and behaviour toward customers from one team member in particular, maybe that's why the establishment is struggling .

Super friendly local in historic village. Good food and good range of drinks.

After seeing photos of the food on Google of fresh battered fich and chicken thought would give it a try, total disappointment never again, place is empty for a reason, should have realised. Will not be back

This has just been refurbished and looking really good

Lovely pub, very clean with friendly staff. The tiles in the gents are amazing too.

Not only easily the best range of drinks in the village but the best and friendliest barmaids. The place used to be a bit of a charver magnet but now is easily the classiest and best pub in town. Keep it up Keys and I'll have a Camden Hells

Really nice dining area which is tastefully decorated. Food was really good, we had three different dishes which were all good. Staff were also really friendly and helpful with quick and efficient service. I'll be back!

Very friendly staff and nicely done out local pub. Food looked lovely. Will definitely be back.

My nephew and I had lunch yesterday and we enjoyed it. Staff are absolutely lovely

We had a excellent meal with very friendly and helpful staff will definitely recommend and go back

The food was really nice apart from the menu is limited some days, and once we'd finished they never came back to take the plates away, had to put them on a neighbouring table just to be able to be comfortable.

Food itself was fine, not cheap, and apart from the fact it's the first time we've seen a pie served with a quenelle of potato! Literally, one spoon..... Luckily, I had paid extra for a side of chips which we shared.... We did mention at the end of the meal to the manager but were just met with a laugh and a reference to mentioning it to the chef.....

Visited the Cross Keys for a 3 course Christmas lunch. Food was exceptional, couldn’t fault it at all. Compliments to the chef. Very friendly staff and management who bent over backwards to make our evening enjoyable. Definitely recommend a visit

Have been coming here since 1997 and it's been an ok bar. It's been done out and what a difference, drinks, service, food excellent. If your in Washington, definitely a great place to go.

Really busy when we visited, but served quickly and by nice staff. The only downside was the soft drinks machine was broken, so very limited mixers.

Great beer, food and staff. A massive transformation since the refurbishment.

Had the full English breakfast here in early December and it was superb. A good choice of tasty quality ingredients and the service was impeccable. The bar itself is decorated beautifully and looks really Xmassy too. We’ve had a few meals here recently and have had no complaints at all. Looking forward to our next visit.

First time in ages I have been here, excellent food excellent service thank you.

Lovely friendly place, staff so helpful, food is excellent for the price

The renovations are lovely. Food was great.

Lovely atmosphere nice friendly staff good choice of drinks