Miller & Carter Steakhouse in Sunderland

Lovely meal, very attentive service and a great atmosphere.

our waitress kayleigh was fab, we have had her a few times and she has been great everytime.

Lovely food and excellent service from Kayleigh. She was attentive and helpful. Best service experience at this venue so far.

Lovely birthday meal - Thank you to Kayleigh for lovely service and food tonight !!

Beautiful meal lovely service from shaun and lovely atmosphere

We were serviced by Kacey she was amazing we came for Mother’s Day and my son has a milk allergy and she was very helpful. Everything was done with a smile! My daughter has said she was the best waitress we’ve had here :)

Shaun had excellent customer service and gave great recommendations on food for steak chocies. Food was fantastic and all round good night, well done to the whole team. We will be back

First time here and I will be back again. Good was the best I have ever tasted xx Thanks kylie for the fantastic service xxx

Eva has great customer service and is so friendly, made my friends birthday amazing!

Extremely disappointing experience, what started of as a pleasant evening with our server Marcus, quickly went down hill when he went off shift and new server took over. We finished our meals and sat over twenty minutes waiting for our table to be cleared whilst the new server made sure every table around us was seen to. Even stacking our plates at the end of our table wasn't enough of a hint.... Maybe if it was a busy session it would be understandable, but on a Monday evening with a handful of customers there's no excuse. Whilst I'm sure the tables that were having their photos taken by the server will tell a different story of this evening, it's incredibly impressive to see how much effort was made to avoid eye contact with us. In the end we skipped desserts and coffees, I paid the bill at the front desk and left. Not my first underwhelming experience here but certainly enough to never return.

Me and my wife absolutely love it here. Great food and excellent service. Emily, our server, was great, as are all the staff. Top place to eat.

Great food and service from Dave, great place to be and worth every penny

Fantastic dining experience, beautiful food, great service and atmosphere, 5th time I've ate at various locations of m&c and never been disappointed yet, the onion bread and camembert mash are fantastic

Gorgeous food and brilliant service from Eva. Thank you for a lovely night.

Yousif was amazing thank you so much nothing was a problem brill

Great food as always. Friendly, polite and helpful waitress called Eleanor

Dave was fabulous as always, food was also excellent

The service from our Server, Emily, was great. The food was also excellent as always. However, the service from the front of house girl who met us at the front desk when she could be bothered, was awful. I assume she was some supervisor of some description as she wore different clothing to the staff who were doing the real work. She walked up to the desk after we’d been stood there for a while, instead of speaking to me as a customer, she tipped her head as to beckon me to speak first. As I remained silent, she then said “can I help you”? Think this one needs some customer service training. I’ve only given 5 stars based on Emily’s and the food. Not the article at the front desk.

Fantastic experience and brilliant service from our waitress Bella

Sam was a great host. Food was 11/10, thank you again :)

Eleanor was so lovely and friendly amazing anniversary meal as always xx

Beautiful meal great service and our host ALEX WAS AN ABSOLUTE SUPERSTAR WHAT A WONDERFUL YOUNG LADY THANK YOU

Brilliant visit again today. Had the Sunday sharing board and it was cooked perfectly. Service was amazing (Thank you Kacey) from start to finish with nothing being an issue. Food was amazing 😍 and Kacey was amazing with little Chase, even bringing his prized cuddly friend out to the car for him when we left it behind 🤦🏻‍♂️ Thank you all involved, always a pleasure to dine here

The mushroom starter (2 portions) was served cold with a split cheese sauce. When we pointed this out to the staff we were told that he cheese had added with dish too cold and he would tell the chef . No refund was offered

We were served by Lexi at miller and carter tonight on the 07/03/25 and she was lovely constantly checking on us and could not do more to make sure we had a positive experience, Thank you so much

Excellent service from Kaitlyn, didn't rush which we like 👏

Kacey was absolutely fantastic serving me and my family for lunch. Very experienced and friendly and really made the experience amazing thank you! Food was Perfect as always

The fillet steak was beautiful, but just a bland and over rich sauce. Over salted too.

Can’t fault anything . The food absolutely delicious. My steak was devine. The waiter was very attentive and professional. Always go there for special occasions. 🙂

Great lunchtime meal of Surprisingly good veggie meal in a would-be steak house - delicious wedge of roasted Crown Prince squash served warm on a bed of avocado, grains, carrot, baby spinach, little gem, tomatoes and creamy houmous all topped off with crispy fried halloumi. Mini dessert of banoffee pie and americano ☕️ Efficient and friendly service.

Top class food and attentive service from Lexi, a credit to your restaurant and business. Many thanks.

Got the 2 course special and the only good part was the steak. Chicken starter was grey not white so couldnt eat it. The onion loaf on my main was soggy and undercooked but the steak was lovely.

Excellent food for table of 6, perfect fillets and side dishes, topped off by friendly fast service. Well done.

Great food and service as always. Thanks

Best fillet steak I’ve ever had, cooked to perfection. Dave the server was impeccable, he was so polite and approachable and deserves every tip the establishment gets.

So we went here Friday night for my partners birthday and first off we was greeted by Brandon who I believe was part of the management team and what a bloke he was warming welcome and extremely friendly! Showed us to our table and explained everything to us! From here the night got better and better! We were then greeted by our server for the night, who is called Dave from the card we got from paying the bill. then greeted by our server for the night who is called Dave from the card we got from paying the bill. Firstly what a team member you have here! Absolute gent of a man extremely polite and went above and beyond for the evening, Dave managed to sort out my partners steak as it was slightly over cooked for her preference but he saw it and straight away got a fresh one sorted and it was cooked to perfection! Some of the best customer care I’ve had for a long time! Outstanding service was always asked if we wanted more drinks fantastic night! Only negative comment from the evening was that it was a Friday evening and having people walk around in full tracksuits and caps was a little off putting especially with the tone of conversations groups of people where having maybe at a weekend implement some kind of dress code. Overall the evening was amazing will definitely be returning!!

The staff were very friendly, we were seated away from others in the restaurant which suited us. The food was brought promptly and was all cooked to a high standard and very tasty. My only complaint was the “thick cut” chips which we paid a £1 each extra for, I expected paying £40 for a meal you’d get triple cooked homemade chips but what was served were basically oven chips, bland dry chips that were clearly frozen from a packet

Fantastic food, lovely atmosphere, server Lexi was absolutely lovely, very attentive and very knowledgeable. Only downside I would mention is the ladies toilets were not very clean and tidy.

Excellent service by Lexi. Very chatty and attentive to our needs. Hopefully recognised as a great asset to the restaurant.

The food was excellent as always and the server Dave was great was a great family meal for daughters birthday always look forward to our meals there

Dave was superb. Polite and very well spoken. Looked after us all evening.

Absolutely fantastic meal. Ate from the Valentines menu and was not disappointed. Food was outstanding as always and the Service from Sam was excellent, customer service at it best nothing was too much trouble, did not have to wait for drinks. Service was very efficient and such a lovely young lady 5 stars all the way. Looking forward to our next visit x

Kaitlyn was so accommodating and made us feel so welcome. She did everything to help and was so friendly. Fab food, fab service, would definitely come back

Lovely food & great service. Dave was very helpful and worked hard all night.

Delicious food and amazing service. Kayleigh was our server. Highly recommend! Thanks again!

Fantastic meal and experience as always! Our server Alex was fab and couldn’t be more helpful and lovely!!

Had a valentines steak sharing experience with my partner yesterday and the food and service was absolutely incredible, all of the staff were very friendly and professional, our steak expert, Emily, was absolutely fantastic, super polite and extremely helpful, would definitely recommend going but would especially recommend going for special holidays :)

Dave was a really nice and polite waiter. He checked up on us and our experience multiple times, making sure we had everything we needed. Give him a pay rise!!

Yousif gave amazing service and made our Valentine’s Day extra special! Super friendly!

Meal was absolutely beautiful. Service from Shaun was 5* he couldn't do enough for us. Definitely be back

Yousif was spot on all night - made our valentines night really special.

Lexi was a fabulous server and enjoyed our valentines night

Came for a valentines lunch with my partner while the children are at school and the food definitely didn’t disappoint and neither did our waiter, he was very helpful and attentive! Thankyou Dave

Beautiful surroundings and amazing food

Excellent service from Kacey throughout !!!

Lovely food and lovely service by kayleigh

We dine here often and the food is always amazing, we were served by Shaun for our valentines meal and was exceptional in his service for us, very friendly!

Very good service and food, nice chatty waiter made it very comfortable, very nice experience will be coming back again

Had a late lunch here on Valentines Day and although it was busy for the time of day, service was amazing and food was on time and perfect. Yousif served us and had great attention to details and interest without being too much! Seabass was amazing, definitely recommend

Emily was a great host! Very efficient and friendly. Definitely give her a raise will definitely come back

Brilliant experience and Dave was fantastic great customer service

Its the 1st time iv been to this miller and carter. However, the food is beyond amazing, the best steak iv ever had. Our server, Kylie, was a beautifully kind lady. Will definitely come again.

Great service from Sam thank you! :)

Excellent Valentines special meal. Steak cooked to perfection. Kayleigh was a friendly pleasant waitress. Will be back

Amazing food great service from kacey will be back for sure

A very enjoyable Valentine's meal, the food was absolutely delicious, the steaks were cooked to perfection. Also our server Shaun was exceptional, very witty and attentive, he made us all feel relaxed, he is a credit to the restaurant

Food was amazing and came out in great time, Sammy served the table and went above and beyond to make sure all our needs we’re met, couldn’t have had better service

Yousif served us tonight, Yousif was so helpful and always happy and talking to us. Yousif gave comments about the food which was good to know and told us about his own experiences. Food was amazing as always too :)

Top meat restaurant! Good and fast service.

Wow!! What a meal! The service by Yousif was fantastic and couldn’t have asked for a better and more pleasant guy. He made sure we were comfortable, happy with our meals and was extremely attentive to any needs we had. Thankyou 🙏🏻 and really looking forward to seeing you guys again soon. Kat x

From start to finish an exceptional experience, and fantastic food

We had the lamb and it was delicious.My auntie is elderly and couldn't eat it even though it was tender.They offered to do another but she declined and they took her meal off the bill.Very kind gesture which we gratefully appreciated.Definitly return as the staff are always attentive and friendly

Brilliant service and well looked after by dave

Fabulous food and service from Yousif always with well deserved star rating

Yousif was very helpful and provided great service. The food was delicious!

Sam was fab, great service and very professional, a real asset. Thanks so much :)

It was our wedding anniversary so decided to go for the valentines menu again which we had tried the year before. We had the valentine share board & the whole experience was pleasurable . Kayleigh our server was polite knowledgeable & just lovely made us feel very welcome. The food was unreal from the steaks cooked to perfection down to the luxury sides definitely one to try.

Brilliant visit for my birthday, Shaun was excellent and very attentive.

Shaun was a great host. Even had a joke about my steak being well done. Such a lovely service!

Dave was great, very polite and made sure we were happy with our meal. The food was amazing and the drinks were great too. Service was quick and the atmosphere was lovely.

Lovely visit, fab food and Kacey was so lovely ❤️

Absolutely fabulous meal as always and our server Yousif is so lovely

Yousafie was a brilliant host the whole team made our night extra special and we will definitely visit you again. Such a pleasant team you can really see how friendly they all are. The team had well thought out approaches and nothing was too much trouble at all. The shift managers were brilliant greeting you and really made the dining experience extra special. 10/10 for team Sunderland thank you for such a wonderful night 💜 Kirsty

Food was amazing as always. First time being served by Yousif who was very attentive, friendly and welcome conversation. Of course we will be back, hopefully served by Yousif again.

Good was great and Yousif was very friendly and made us feel very welcome!

Yousif was absolutely amazing, thank you so much for the service and food!

Yousif was really friendly guy not only with our table but heard him interact with other table and was really great with a table with kids he Is a credit to miller&carter he gave outstanding service

Yousif was such a friendly happy person was a pleasure to have him served us tonight

Food was amazing and service excellent definitely be back

Great service and atmosphere for excellent as usual.

Delicious food, ribeye was a bit fatty, service was fab, thank you Eleanor, a nice quiet table for 2 as requested. A nice wedding anniversary treat.

Had a meal in the Sunderland restaurant with my wife on Friday 31st Jan. the service was incredibly slow, 20 mins for my starter to come out then 40 mins later for our mains to come out and my wife’s steak was undercooked, she asked for it to be cooked well done but it was pink in the middle, they took it away and within 2-3 minutes they came back and give her a totally different piece of meat that looked like it had been cut off another steak and put on the side of the grill and had been there all day as it was as black and hard like charcoal. I don’t know why they also give you the card machine to put you under pressure for a tip when the service was shocking and the food was uneadable. Totally different place to the one I’ve visited numerous times before. Definitely won’t be back to the Sunderland restaurant ever again.

As a family of 4 we all thoroughly enjoyed our meals which were cooked to perfection and Kacey took great care of us, we were never left waiting and nothing was a bother for her, thanks very much.

Food was amazing, Kacey was absolutely lovely and helpful! Will defo be back soon

Food amazing atmosphere amazing yousif was fantastic. Made my sons 30th birthday extra special.

Absolutely tremendous service from Yousif, good laugh and timely, efficient service. Food was excellent so compliments to BOH too.

Outstanding service from Sam today

It was great service from Yousif tonight! Would highly recommend!

Food and service was amazing. Sam was especially great and really helpful.

Yousif was a great server and gave us a fantastic experience👍