Based on 4.546 opinions finded in 4 websites
Based on 4.546 opinions finded in 4 websites
Nº 103 in 682 in Sunderland
Nº 2 of 18 American in Sunderland
Opinions
Food was only a four because I wasn’t told the sweet would be frozen solid.
elaine nichols . 2025-01-02
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We came for Christmas dinner and it was amazing! It was me, my wife, and two kids. The service was excellent and the food was delicious. We had never thought of having steak for Christmas dinner before but have since agreed it will be a family tradition. Thank you to all that made it special
James Hattersley . 2025-01-01
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The food was delicious all cooked perfectly and presented very well. The service was fantastic, our server Kylie was cheerful friendly and engaging. She made it a great experience
melanie walsh3 . 2025-01-01
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Lovely food once again. And our server Dave was great. We'll be back soon
Faye Robinson . 2024-12-30
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We were served by Bella who was so lush! The food was lovely and arrived quickly. Bella was a lovely server
Alice Dale . 2024-12-30
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Food was beautiful and a special mention to Becca who was very professional
Christina Burns . 2024-12-30
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Food was beautiful but the hospitality that we recieved from Dave was outstanding he was attentive polite and ensured we got the best from our experience
Amy Horribine . 2024-12-30
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Rebecca was absolutely lovely all evening lovely meal perfect service
Lisa Jenkyns . 2024-12-29
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Food was fantastic and brilliant service from kacey
Sophie Tobin . 2024-12-29
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Kaitlyn was amazing ! Such great communication and a lovely down to earth girl. Xx
millie mason . 2024-12-28
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Thank you Yousif for great service and food!
Hayley Williams . 2024-12-28
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Amazing food and awesome service as always from Lexi
Gill Dixon . 2024-12-27
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Fantastic experience and brilliant service from our waitress Bella
Daniel Crosswell . 2024-12-27
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Our server (Bella) was amazing and easy to talk with, and made for a lovely experience!
Lexi Ryan . 2024-12-27
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Sophia served us throughout our meal tonight, lovely girl who was very friendly and helpful!
Charlotte . 2024-12-27
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kacey served us and was friendly and polite, very happy. The guy who brought our drinks was really friendly too. It was a pleasure dealing with them both. Went for boxing day festive menu. 7 of us, food was delicious, just the right gaps between courses all cooked to perfection
Alyson Lloyd . 2024-12-26
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Service was great and Dave was helpful with special requests for my daughter but the food was a let down, I was expecting better from restaurant that charge that amount of money☺️
Kate Westwood . 2024-12-26
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Food is great always get the Angus fillit mingeon rare . The staff are very welcoming and friendly
Angela Boyce . 2024-12-26
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Very disappointing boxing day meal , food was ok service not great
Smiler 76 . 2024-12-26
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Our steak expert was Kayleigh and she was very friendly and happy to help 😁 food was lovely.
Jenna Maughan . 2024-12-24
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Always a lovely night at Miller and Carter. Our server was Emily and she was charming and attentive all evening! Thanks for a lovely meal :)
Abigail Snell . 2024-12-23
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Dave our steak expert provided excellent service and was very friendly.
Michael Youll . 2024-12-22
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Loved our food today with my family! Daisy was so nice and helpful so thank you so so much!! Daisy helped when I said was cold as draught from the door, Everything was perfect and food was absolutely delicious and gorgeous!!! Disappointed I didn’t see Daisy when we left as on her break so i would have liked to thank her in person but left £10 with her manager xxx
C C . 2024-12-22
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We had a lovely time, the food was great and the service impeccable. Our server for the evening was Lexi and she did a tremendous job
Sim Tolcheva . 2024-12-22
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Emily who served us was excellent ,
Glenn Price . 2024-12-21
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Great food, great service from Emily!
Peter Smith . 2024-12-21
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Kayleigh was very pleasant and welcoming. Always checking up every so often to make sure everything wall all right and very polite. Couldn't have asked for better service
Tyler Rian . 2024-12-21
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Great food and brilliant waiters . Thanks for a good time.
Adrian Ungureanu . 2024-12-20
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Dave was a great guy and served us well
Liam Armour . 2024-12-19
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For a week or so before Xmas the place was very very quiet. Food and service was brilliant
Andy Attle . 2024-12-18
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Had a big family Christmas meal with a few kids. Daisy was excellent as our server getting everything sorted and everyone fed and watered with our any dramas
Mark Reed . 2024-12-18
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Kylie really looked after us and explained everything we had to eat and how best to have our steak cooked. It was my birthday and she brought me a dessert with happy birthday in chocolate which was really thoughtful and made my experience amazing
gary cameron . 2024-12-17
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Lovely ambience and customer service Celebrating our wedding anniversary the food was excellent and our steak expert(the lovely Sam) was on the ball All in all we will return as its always a lovely night
grandad59 . 2024-12-16
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Olivia was so so lovely. Excellent customer service and such a lovely, friendly girl. Food was lovely, boyfriend said the burger was the best burger he has had for a while!
Lucy Allsopp . 2024-12-16
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A good steakhouse, as expected plenty of cuts to choose from, the sharer options are nice. Cote de boeuf was great, perfect medium rear and a perfect size to share between two people. 5 start for the Christmas atmosphere and a big thank you to Lexi our Steak expert.
Nick . 2024-12-15
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kayleigh is an asset to miller and carter sunderland!
Hannah Carling . 2024-12-12
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Sam was awesome even in her first week! Looked after us well and was a great meal.
Ben R . 2024-12-12
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Food and service was great thanks Lisa
Matthew Neasham . 2024-12-10
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We had the bread and the halloumi fries from the nibbles followed by the butchers block sharing board all of which were great, the lettuce wedge would have benefitted from a quick char on the grill and we got the included fries, quite why chunky chips warrants a surcharge is beyond me, are all potatoes not created equal? Everything on the board was lovely, well cooked and well presented, a very pleasant evening.
John Kenneth Smith . 2024-12-10
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Wonderful first experience here and Lisa was a great help
Janice Jones . 2024-12-10
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We had the bread and the halloumi fries from the nibbles followed by the butchers block sharing board all of which were great, the lettuce wedge would have benefitted from a quick char on the grill and we got the included fries, quite why chunky chips warrants a surcharge is beyond me, are all potatoes not created equal? Everything on the board was lovely, well cooked and well presented, a very pleasant evening.
John K Smith . 2024-12-10
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I went to Miller and Carter Sunderland for my Birthday, I had the most amazing food. Full of flavour! Our server Dave was extremely polite and very helpful. Love this place. Would recommend to anyone!
Ben Fox . 2024-12-09
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Another beautiful meal at miller and carter Sunderland. Our waitress Lexi was fantastic kept the drinks flowing and was on hand with anything we needed. Looking forward to the next time xx
Stacey Killeen . 2024-12-08
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Service wasn't great. Drink took ages to arrive, we had finished our starter and had to ask again for drinks
Leanne Hawkey . 2024-12-08
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Fantastic food and fantastic service. Thank you Lexi.
Jake Herron Gomes . 2024-12-08
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Fantastic food and equally fantastic service. Would highly recommend, well worth the money. The staff go above and beyond to ensure you have a great experience.
Darren C . 2024-12-08
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we really enjoyed out food and service by daisy was great!
molly . 2024-12-08
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Great atmosphere with excellent food and service will definitely be back and would certainly recommend
Tom crute . 2024-12-07
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Thank you Lisa for looking after us today. Lovely food too.
Liz Dean . 2024-12-07
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The food was delicious and our sever Kaitlyn was very on top of everything and we all felt very looked after. The food came in good time too
Bethan M . 2024-12-07
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Lexi was excellent hostess. One of our party has a pork intolerance and she handled that efficiently and competently. Really enjoyed our meal. First visit to Miller & Carter but we’ll be back.
Keith Richardson . 2024-12-07
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I wanted to take a moment to recognize Kaytlyn at Miller & Carter for her outstanding service during our visit. From the moment we were seated, she went above and beyond to make our experience special. She was friendly, attentive, and incredibly knowledgeable about the menu, offering great recommendations that we thoroughly enjoyed. Her warm personality and professionalism truly stood out, and she made sure every detail was perfect throughout our meal. It’s rare to find someone so dedicated to creating a fantastic dining experience, and Kaytlyn absolutely delivered. Thank you, Kaytlyn, for your exceptional service—we’ll definitely be back!
Imogen B . 2024-12-07
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I wanted to take a moment to recognize Kaytlyn at Miller & Carter for her outstanding service during our visit. From the moment we were seated, she went above and beyond to make our experience special. She was friendly, attentive, and incredibly knowledgeable about the menu, offering great recommendations that we thoroughly enjoyed. Her warm personality and professionalism truly stood out, and she made sure every detail was perfect throughout our meal. It’s rare to find someone so dedicated to creating a fantastic dining experience, and Kaytlyn absolutely delivered. Thank you, Kaytlyn, for your exceptional service—we’ll definitely be back!
Imogen Bryson . 2024-12-07
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Amazing food and Sam was lovely ☺️
Steph Hardy . 2024-12-07
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Delicious food and catered really well to coeliac's! Dave served us and he handled the allergen really well
Sue Gray . 2024-12-07
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Here tonight to celebrate our recent nuptuals. Food was lovely, would recommend the sea bass and lobster tail. Service was excellent, Kacey was attentive but not intrusive, incredibly friendly and welcoming with a fantastic knowledge of the menu- nothing was a problem. Service was incredibly quick, we will be back!
Ricky Harris . 2024-12-06
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Great service. Everything was perfect. Thank you Daisy and team!
AJ Scott . 2024-12-06
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Lovely setting great food and service will definitely return. Thank you for a lovely lunch.
Jackie Nelson . 2024-12-05
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Great food in a great place. Special thanks to Shaun, quality service and great crack all night! Thanks a lot.
Isaac Robinson . 2024-12-05
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Fantastic food and service Daisy was so attentive and helpful even when we were trying to pay the bill separately she demonstrate patience and care.
Nicci Best . 2024-12-05
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Came here for a chilled evening and absolutely loved it. Food was absolutely fantastic and Daisy was a great server! My husband is picky steak and she was so attentive and nothing was a bother for her, she really is an asset to the team. Thank you very much M&C!
Danielle Hubery . 2024-12-04
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Lovely food as always. Not the cheapest but worth the price. Fantastic service from Kacey who was informative attentive and just generally lovely.
Ann H . 2024-12-04
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Fab food , lovely clean surroundings & excellent customer service.
Lisa higgins . 2024-12-04
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Very relaxing lunch. We had brilliant help from Daisy who helped us with the information about Gluten free menu and was friendly and attentive . Thanks Daisy!
Maureen Vivash . 2024-12-04
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We were served by Dave, he was very friendly & efficient. The food was amazing.
Helen Lund . 2024-12-03
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Our server Lexi was great! Friendly and helpful.
Alex Abbott . 2024-12-03
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Very very nice, loved it. Would go back.
Karen Brain . 2024-12-02
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steak was nice chips were absolutely terrible - for 'thick cut chips' i expected hand made not greasy cheap frozen chips with no flavour - for the amount the meal costs could do better chips server was excelent
Neil Baker . 2024-12-02
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Disappointing Experience at Miller & Carter Sunderland We visited Miller & Carter Sunderland this evening as a table of two at 4:15 pm (walk-in). Despite the restaurant being quiet, the service was severely lacking. Staff were gathered near the food pass, chatting amongst themselves rather than engaging with customers. This made it difficult to reorder drinks, and we ultimately left without ordering dessert due to the poor service. We had to request the bill multiple times and were met with a dismissive “sorry, it’s not my section” response, which only added to our frustration. The lack of attentive service, combined with the audible idle gossip and chatter from staff near the food pass, made for an uncomfortable dining experience. It’s clear there was no management presence to guide or supervise the team, resulting in a disappointing and unprofessional atmosphere. Sadly, we won’t be rushing back based on today’s experience.
CHRIS ADLAM . 2024-12-01
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Everything was great, service excellent. The chunky chips were a let down
John storey . 2024-11-30
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Food was divine! 100% will be coming back ! Are server Lexi was lovely 🫶
Charlotte Usher . 2024-11-30
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Beautiful meal, great steak. Presented well, good service.
Carole Brothwell . 2024-11-29
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Kayleigh was absolutely lovely tonight! Thank you
Alex Woodcock . 2024-11-29
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Steak was very very fatty but overall service was excellent. Felt very relaxed and Emily was brilliant when attending to us.
Mackenzie dawson . 2024-11-24
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Emily was our waitress and did brilliant and kept us updated on our food order . Will be back soon
Philip Robson . 2024-11-24
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lovely food and wonderful service from Kayleigh
Sniper Gaming . 2024-11-19
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Best steak I've ever had. Lovely staff
Anth Peverley . 2024-11-19
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Kaitlyn the server was excellent polite and very attentive lovely girl
Malcolm Dewhurst . 2024-11-16
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Fab food,was busy but everything was great definitely recommend the sharing steak. Staff were friendly and attentive
Leanne Donley . 2024-11-12
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Food was cooked to perfection we were looked after by Emily who was very professional, friendly and very efficient would definitely recommend
Lynn Hazelgrave . 2024-11-11
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Lexi was a great hostess and food was amazing
grace Bungoni . 2024-11-10
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Yousif was great, so was the steak sharing board
Naomi Dargue . 2024-11-09
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Excellent service and food, would like to highlight Dave and his attention to his service to us.
Karl Agar . 2024-11-09
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Attended tonight with some friends after a recent visit on our recommendation. Food was excellent yet again , lovely relaxed atmosphere and not noisy at all given how busy the restaurant was.We were served by Kayleigh tonight who was very attentive and diligent. Good value for money.
daveyboy499 . 2024-11-09
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I had a really good evening at miller and carter today, my boyfriend and I were served by Kayleigh she was really friendly and attentive. The food was great, we had the butchers block it was really nice would definitely recommend!
susan adeoye . 2024-11-09
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Food was amazing, service was second to none and our waiter Lexi was very welcoming, thank you
keeley Chapman . 2024-11-09
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Beautiful food and the cocktails were amazing. Waitress service was excellent x
Leanne Tinkler . 2024-11-09
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Our server Dave was excellent. Great service and very helpful. I am gluten intolerant and it's lovely to get great food, including a lovely dessert. Thank you
Helen Clark . 2024-11-08
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Food was beautiful, and Excellent service by lisa
David Mcguigan . 2024-11-08
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Excellent service from Bethany. Food was exceptional
Megan Campbell . 2024-11-08
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We had a lovely night out. The food was excellent. The steak, chicken and ribs were lovely. Our server Dave was very polite and knowledgeable of the different dishes that were on offer.
Cameron Turnbull . 2024-11-07
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Great experience tonight, served by Shaun.
Helen Shearer . 2024-11-06
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As always a great location for a good steak 🥩 all the food top notch & service off Kacey was excellent she had great advice & nothing was to much trouble for her great personality, which added to our eating experience will b back for sure. Only slight issue no raw onion 🧅 to go with steak but that is my personal choice with steak 🥩 other than that great afternoon k
keith t. . 2024-11-05
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Excellent good and service from Kacey!
susie neaber . 2024-11-05
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Would I return? No. Not if it was the same as this time around. Food - Scallops for a starter sounded great, but what was served appeared to be a whole load of jarred apple sauce with old smoked bacon chunks with some unseasoned scallops which were totally overpowered by the other flavours. Disappointing to say the least. For mains the steak, as always, was the saviour dish and and prevented the whole meal being a write off. Service - graded this a 3/5 not because of our server, he was brilliant whenever he was able to get to the table, but he had no support. He had several large tables and nobody supporting him getting orders to and from the tables. He was a 5/5, but his support 1/5. Everything just took far to long to get to and from he table and the wait between courses was simply poor. Atmosphere - everything just felt.....OK. The staff didn't really seem into it for the most part and you could see customers having to really make effort to get their bills or make payments etc. Not great, not awful.
Graham Straughair . 2024-11-05
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I absolutely loved it. What a great place to eat, waiters and waitresses so friendly and kind and services is impeccable.
Ruby Collins . 2024-11-05
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Food was OK but not many team members and the ones they had were very young and clearly not well trained. They did their best but the management needs to improve. Not going to rush back
Terence Milner . 2024-11-04
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Great staff. Food excellent . Had pork ribs . Meat was just falling off the bone it was so tender .definitely be back again soon
Ann Kinsman . 2024-11-04
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Kayleigh was a lovely waitress, very helpful and polite. Will definitely come again.
Gayle Coulson . 2024-11-04
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Warm greeting at desk. Lovely food. Big shout out for Bethany (our server) who was excellent - service with a smile, very attentive with helpful menu suggestions and explanations all with a good amount of patience. Great anniversary dinner for 9.
David Walton . 2024-11-04
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Just wanted to commend one of your staff members for her excellent customer service. We popped in to the river bar on Saturday 09th November for a drink around 7:30pm! We were part of large group of people on a hen party. We ordered 2 salted caramel espresso martinis. When they arrived they weren’t as stated on the menu. I mentioned this to the bar staff and they said they didn’t have the ingredients. I mentioned that the price didn’t reflect the drink then as it wasn’t been served as stated on the menu. We ended up with the bar manager (a man). He took the martinis off us, attempted to throw cash back at us and was the rudest, arrogant member of staff I have ever come across in my years of visiting the river bar/fiume. He refused to give a name or complaint address and spoke to us in a despicable manner. How he was ever hired in customer service in general never mind as a manager is beyond me. However, as we were about to leave we had a saving grace with the manager over seeing the whole establishment. DANIELLE WISDOM (I hope I got this correct), came over and asked us to step outside, so we could what’s each other, to resolve the issue. She was polite, understanding and an absolute credit to the business. She offered to make us 2 normal martinis which we were more than happy with and handed her the money straight over that has been thrown back at us! She was calm and warming and listened to everything we had to say. In our years off visiting we have seen Danielle around and are pleased she has made it to a higher position. She sorted the problem quickly and efficiently and we can’t commend her enough. We hope she gets the recognition she deserves as she manages to keep customer service how it should be whilst running the business! Hats off to a wonderful manager. 👏🏼
1975 Opinions
@McDonaldsUK placed an order on mymcdelivery for a big mac...... missing half the filling - phone the restaurant they said I had to complain to @UberEats - but uber eats didn't put the burger together you are a joke of a company why do i still order from you #halfmac #ripoff