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3.1

Based on 9.570 opinions finded in 4 websites

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Nº 232 in 266 in Gedling

Nº 6 of 8 American in Gedling

CUSTOMERS TALK ABOUT DISHES WITH..sausagechickenbunnuggetsapplecoffeeoldcheeseegg

comment_iconOpinions

Slowest McDonalds in the world. Flat drinks too :(

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Matt Paul . 2025-03-14

MORE AT Google

Lovely staff, the staff makes waiting there worth it but the store is just small. Now that the sun is out its fine but when its cold the store feels small

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Patrick Grandl . 2025-03-12

MORE AT Google

Quite possibly the most useless McDonald’s branch in England. If it isn’t cold fries, it’s forgotten food. Management needs replacing ASAP as 8/10 of the staff here are useless.

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Reece Hallam . 2025-03-05

MORE AT Google

Third occasion ordering a take away from here two occasions my order has been wrong where food has been missed off. How can the staff get it so wrong they wasn't even busy. Really poor customer service

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Dawn Bilbie . 2025-03-05

MORE AT Google

Milk shake and ice cream machine is always breaking down Generally not very warm inside

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Martin White . 2025-03-05

MORE AT Google

Absolutely shocking can tell why they work at mcdonalds

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Lewis Greenop . 2025-03-04

MORE AT Google

Tend to come here as a stop when visiting the retail park, just wanted to write this review to compliment the staff member Gabriel, his service was welcoming and he genuinely made me think of how I've never felt the service he provided from a staff member at McDonalds. Props to Gabriel.

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Daniel Abreu . 2025-02-27

MORE AT Google

Order, sit-down, wait for food and then eat. How convenient.

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Hawkeye Pierce . 2025-02-05

MORE AT Google

La mayoría de las veces es un lugar concurrido y puede tardar unos minutos, pero puede ser muy bueno dependiendo de lo que el personal está en , especialmente cuando el buen gerente con gafas está en

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ethan26c . 2025-02-05

MORE AT TripAdvisor

The worst experience I've ever had in a McDonald's, I went on a Saturday so expected a slight delay, I took my little girl as a reward for winning an award at school that week for reading. 15.38 I placed my order via there app and after 20 mins asked for a rough eta, I was told they were very busy and as soon as possible. 14 minutes later (SO 34 MINIUTES after ordering) the food came to the counter, when I got it EVERYTHING was cold or alittle warm. I took it straight back and they said they could recook it all but there would be another wait, I asked for a refund and gave my feedback to which I did jot even get an apologise. There must of been 20 unclaimed drinks on the table and what looked like about 30 to 40 items just sitting there in the end of there construction line, NO ONE apart from young people were on the front, all of them stressed and all the management team were in the cooking area's, it was just shocking... avoid as especially at peak times, it not the colleagues fault as only one of them had any stars on there badge, leadership need to take a serious look at how things are running in here, My little girl was gutted so I took her to Greggs on the park which was busy but running smoothly.

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Mark Iremonger . 2025-02-05

MORE AT Google

Deliverer was so nice and polite

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Alex . 2025-02-04

MORE AT Just Eat

Food was cold on arrival had to re-heat the whole meal. Drink had leaked everywhere.

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Abbey . 2025-02-03

MORE AT Just Eat

The driver didn’t know where he was going parked in the wrong place. My food was stone cold and half of it was missing. I ordered large 5 chicken select meal no fires arrived and this was the same issue with medium 3 chicken select meal no fires. Half my order was missing.

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George . 2025-02-03

MORE AT Just Eat

The food wasn’t just cold but the nuggets and fries were stale. There is no way they had been cooked anywhere near the time I ordered. The nuggets were actually inedible. Complete waste of money. And as always, no dips in the bag. Why bother asking which dips people want if you never put them in the bag?

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Rebecca . 2025-02-03

MORE AT Just Eat

Food great but no dips left as was requested

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Gavin . 2025-02-01

MORE AT Just Eat

good - everything arrived except straws but that's ok. arrived warm but can't complain as McDonald's is only hot if you eat it in the restaurant anyway!

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becky . 2025-02-01

MORE AT Just Eat

Yet again the store didnt send the salsa that comes with the dippers. And the driver made me come out and down the road to collect it from his car

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Benjamin . 2025-02-01

MORE AT Just Eat

Food is cold n had to wait an hr

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Laura . 2025-01-31

MORE AT Just Eat

Delivery driver extremely friendly and helpful which is exactly what I needed this morning as a brand new mum trying to fulfil her food needs during a difficult early morning with baby.

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Gemma . 2025-01-31

MORE AT Just Eat

Food was cold especially the chips and chicken nuggets. Also forgot to give me the coke from the quarter pounder meal

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Amy . 2025-01-30

MORE AT Just Eat

driver didn't come to my address. didn't call me. and when I came out to find help was there. he was rude and claimed to had been waiting half an hour (why would you be waiting that long without contacting the person). at the same time having a good old conversation on his phone. so that was why he didn't contact me

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Zeuson . 2025-01-28

MORE AT Just Eat

Still the best. Value, service and atmosphere. Great for children, families, older people and middle age. Touches all bases unlike competitors. 👍

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stephen andersen . 2025-01-28

MORE AT Google

Food took over an hour to come from 10 minuets up the road. Nothing was communicated about the order being delayed. Food was cold when it arrived and items missing.

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Keallie . 2025-01-28

MORE AT Just Eat

I wrote a note stateing on the order to not forget the dips and yet again there’s no dip

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Shanine . 2025-01-26

MORE AT Just Eat

Cada vez que visitamos el McDonald’s en coche en el parque empresarial Colwick Colocar su es muy pobre el personal no parece tener suficiente formación para tratar con los clientes Otro asunto cada tres visitas dos de cada tres visitas que no tienen batidos de leche es esto la culpa de los gerentes o McDonalds Y hoy ni siquiera tenían monedas pequeñas para darme mi cambio y la respuesta fue ¿quieres tu cambio Luego en el siguiente escritorio recibí mi bolsa de comida llena y pregunto si es todo lo que hay en la bolsa. El servidor dijo que sí, es todo, pero justo antes de irme pregunto si hay leche en la bolsa. Ella dijo que lo siento, no. Está aquí al lado de la máquina de bebidas. Por favor, ¿alguien puede darle al personal la formación adecuada o personal nuevo? Si esto fuera solo una vez no seria un problema pero cada vez que vamos siempre hay un problema Algo que falta, etc. ONE STAR

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neilbrand . 2025-01-26

MORE AT TripAdvisor

Did not arrive, but got marked as delivered

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Katie . 2025-01-26

MORE AT Just Eat

i never get straws and napkins from this McDonald's iv asked on delivery notes and still not got them.. it's every time I order from this place. and the food is always cold .

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Wayne . 2025-01-26

MORE AT Just Eat

McDonald’s can’t make an order to the standard expected.

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Farhan . 2025-01-25

MORE AT Just Eat

The delivery driver arrived on time and was a quick exchange. We ordered two milkshakes which never arrived. I made changes to my burger which never happened. We ordered two terrys chocolate orange pies which were substituted without our knowledge for brownies. The food was cold. All in all, the food was not what we’d expect or wanted.

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Marc . 2025-01-25

MORE AT Just Eat

Food was cold chips were just awful and the all the sauces were missing

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Hayley . 2025-01-25

MORE AT Just Eat

Really disappointed food was cold and was delivered over and hour late

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Charlotte . 2025-01-24

MORE AT Just Eat

Half the items not there no syrup for the pancakes and no instructions followed

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Grace . 2025-01-24

MORE AT Just Eat

Food cold, drink spilt on ice cream

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Adam . 2025-01-24

MORE AT Just Eat

Food arrive over 2 hours late with the estimated delivery time being 3 hours after the initial order placement

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Kai . 2025-01-24

MORE AT Just Eat

Not the best food all seemed like like it had sat for awhile

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Niamh . 2025-01-21

MORE AT Just Eat

Half of my food was missing, and when it arrived it was cold, I will not be ordering from McDonalds again. They never put the sauces in the bag either

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Ramon . 2025-01-19

MORE AT Just Eat

I know it’s petty but missing nuggets out of the 20 sharer

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Phill . 2025-01-18

MORE AT Just Eat

The deliver was very polite and nice

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Alex . 2025-01-18

MORE AT Just Eat

Got lost but called me instantly for instructions on how to get to this confusing road. Great service. He was on time, McDonald’s was just slow with the order.

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Lewis . 2025-01-18

MORE AT Just Eat

Milkshake machine never works and the portions of fries are tiny.

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Nicholas Currid . 2025-01-18

MORE AT Google

Food was cold and my chips was half empty

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Karris . 2025-01-18

MORE AT Just Eat

This McDonald’s always says it’s either ran out of McFlurry or the machine is not working which both is a lie. Sort it out every other McDonalds always have McFlurry this one no lie don’t think Ive ever had one here as it’s always sold out or not working. Worse one going

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Thomas Cooper . 2025-01-16

MORE AT Google

Food was good, only thing missing was the sauces. Not the first time

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Dario . 2025-01-11

MORE AT Just Eat

Order was before time item missing but refunded by just eat fries cold but put them in the microwave maybe go to the outlet next time and check the order

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chris . 2025-01-10

MORE AT Just Eat

No sauces and drink delivered and food is cold.

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John . 2025-01-10

MORE AT Just Eat

Bag ripped food dropped on floor

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Claire . 2025-01-10

MORE AT Just Eat

I made a order before this order waited 45 minutes, then order got cancelled as I spoke to courier same courier waiting for my order the 1st time and extra time for my second order i had to wait ,my children was hungry, either I should deserve a refund for the time I had to wait or half the money back for waiting so long

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Monique . 2025-01-09

MORE AT Just Eat

Missing food not good a good start

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Keira . 2025-01-09

MORE AT Just Eat

Always missing food everytime we order

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Dalton . 2025-01-08

MORE AT Just Eat

I haven’t received this order yet

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Sharon . 2025-01-07

MORE AT Just Eat

Good took an hour and 20 mins and arrived cold

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Joanne . 2025-01-03

MORE AT Just Eat

Milkshake machine hasn't been working for weeks. Just seems like they're not bothered.

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Martin Long . 2025-01-02

MORE AT Google

Fuimos como un grupo de 9 compuesto por 3 adultos y 6 niños. El personal era muy grosero detrás de la hasta que pedimos nuestra comida allí y las pantallas táctiles estaban sucias! Nos dieron un recibo con nuestro número de pedido. Tuvimos que pararnos y esperar 20 minutos a que se gritara un número y se nos cantó básicamente. Un adulto es diabético y le preguntaron si podía hacer su bebida de inmediato, ya que necesitaba coca ya que sus niveles de azúcar eran bajos, la señora la miró y dijo que su orden aún no es ... tuvimos que explicarle si no tenía la bebida se derrumbaría, ya que no tenía dulces en ella para aumentar sus niveles. Cuando se trataba de sentarse para la comida, el lugar era tan basura sucia en todas partes y no era nada agradable. Ahora sé que esto es McDonald’s y no un restaurante de 5 estrellas, sin embargo, también pagamos un poco justo solo por un almuerzo de “comida rápida barata” y no esperábamos esto.

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Charlotte G . 2025-01-02

MORE AT TripAdvisor

Food came freezing cold like it’s been sat there for ages

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George . 2025-01-02

MORE AT Just Eat

Ordered big tasty got a Big Mac chips where cold along with the chicken nuggets

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Alyssa . 2025-01-02

MORE AT Just Eat

The food was so cold to the point were I didn't even eat it, I'm never one to complain but it was awful

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Matilda . 2025-01-01

MORE AT Just Eat

Amazing food and very good amount. Thank you

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Kacper . 2024-12-31

MORE AT Just Eat

"I recently visited a McDonald's branch at , and it was a disappointing experience. When you place your order, they don’t even ask if you want to eat in or take away. The food I received was very cold, and the service was incredibly poor. The restaurant itself is always dirty. I wouldn't recommend anyone go there."

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Mohadese Rayat . 2024-12-30

MORE AT Google

Luke caliente y sin papas fritas en la bolsa con mi comida, tan molesto. Bien, después de haber dicho que ahora me dicen que necesito escribir más, más, más, más, más. Ahí, con eso basta. Pero para asegurarme: "Suerte caliente y sin papas fritas en la bolsa con mi comida"

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John L . 2024-12-28

MORE AT TripAdvisor

Fanta drink was spilled. Would like a refund

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Kevin . 2024-12-27

MORE AT Just Eat

A sausage and egg mcmuffin and a breakfast wrap was missing and the food was 45 minutes late.

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Kye . 2024-12-27

MORE AT Just Eat

Fries were cold as ice - and delivery time kept on changing - no consistency - although MacDonald is build on standards clearly take way should be clearly brainstormed

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jefferson . 2024-12-27

MORE AT Just Eat

Food was still warm when arivef

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Luke . 2024-12-26

MORE AT Just Eat

took 2 hours and it came freezing cold! refund needs to be sorted please.!

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Mo . 2024-12-26

MORE AT Just Eat

Some new menu items for christmas which are nice to see. Open 24hrs.

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Hazel Chadbourne-Doyle . 2024-12-25

MORE AT Google

fine something in my chips as well not happy the food was cold aswell

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Samantha . 2024-12-23

MORE AT Just Eat

food arrived that was ordered . Still missed sauces . It would be a miracle if these were ever included.

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Phil . 2024-12-22

MORE AT Just Eat

all the hotel drinks has leaked out all in the bag so there was none left. when I said to the courier it had leaked every where he just shrugged his shoulders and walked off

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clint . 2024-12-21

MORE AT Just Eat

Delivery guy left on our door step with out a knock on the door or ringing the bell woke up to find it on the step in the morning 😞

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April . 2024-12-21

MORE AT Just Eat

They forget my dip everytime :(

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Angela . 2024-12-20

MORE AT Just Eat

Went to Netherfields today and it was the worst wrap I have ever had,finished up with chronic stomach ache we ever go there again

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Mick Harrison . 2024-12-20

MORE AT Google

Wrong items and missing several items

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Benjamin . 2024-12-19

MORE AT Just Eat

Forgot sauces for the box of 20 nuggets! Literally in the order too so I’m not sure how they can forget. Seems to be a pattern for this branch always forgetting things in orders

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Helen . 2024-12-17

MORE AT Just Eat

If you order for eating in it is generally slow... While the food is prepared and thrown together in a slap dash manner.

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Nicholas Birkett . 2024-12-17

MORE AT Google

Not only did my order be late but some how it managed to be the complete wrong order! I don't understand how this happens with a late night order when it's not busy! Shocking

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Alan . 2024-12-16

MORE AT Just Eat

estimated time kept increasing food was cold when arrived

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Sarah . 2024-12-16

MORE AT Just Eat

I waited 55 minutes for food to come barely warm. Spoke to just eat and they said they couldn’t help in anyway. So pretty useless all in all.

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Shaneece . 2024-12-16

MORE AT Just Eat

deliver on time when deliver next time can it be to 57a not 57 thanks

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Steve . 2024-12-15

MORE AT Just Eat

Order took 95 minutes to arrive.

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Ian . 2024-12-14

MORE AT Just Eat

Food took ages to be delivered and was all cold when it arrived. All the napkins and straws were soggy from the drinks being spilt. Driver was lovely, not his fault I’m sure, MacDonalds isn’t known for its fast service anymore

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Louise . 2024-12-14

MORE AT Just Eat

food cold item missing not happy mcdonald's won't help and just eat are a waste of time and energy

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Lyndsey . 2024-12-11

MORE AT Just Eat

ordered from this place a few times and something is always missing off my order.

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Kieran . 2024-12-11

MORE AT Just Eat

I received the wrong order, every item incorrect and what was delivered was cold

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Jacinta . 2024-12-07

MORE AT Just Eat

My order is over 2 hours late and I still haven’t received it, the estimated delivery time has stopped updating

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Mary . 2024-12-06

MORE AT Just Eat

Food cold and took nearly 2 hours to come

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Milly . 2024-12-06

MORE AT Just Eat

and again ...... food missing pancake very hard un edible

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Kinga . 2024-12-06

MORE AT Just Eat

order was delivered on time, but only drinks & desserts arrived, half of the meal, actually meal paet was missing, driver took other half back to restaurant to sort out issue, but never came back & restaurant no longer answering the phone when called & I've called 6 times... over an hour later, no food & now waiting to find out about a refund...absolutely abysmal customer service from delivery driver & McMcDonald's netherfield

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Roxanne . 2024-12-05

MORE AT Just Eat

sauces requested missing but on the order and no straw for drink.

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Kayley . 2024-12-04

MORE AT Just Eat

Food was almost cold when arrived.

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Sarah . 2024-12-04

MORE AT Just Eat

why my order is always wrong? items missing not the first time!! food always cold.. fries extra small instead medium ! I will not oder ever again from you!

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Kinga . 2024-12-03

MORE AT Just Eat

Bloody forgot my straws forgot my sauces it horrible to order online but at the place i rate 3

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Willow Collis . 2024-12-03

MORE AT Google

the burgers and fries were cold on arrival. a toy was requested with one happy meal and both recieved books (from Halloween and not the grinch as advertised). overall, poor quality from mcdonalds. not very happy customers.

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Laura . 2024-12-03

MORE AT Just Eat

Didn’t get my large drink only hit medium

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Kara . 2024-12-02

MORE AT Just Eat

Rubbish ordered through just eat when arrived nearly everything we ordered was missing. Ran out to the delivery driver which was no help. Drove there to be told they cannot help need to ask for refund through just eat. So ended up with hardly nothing we ordered and now having to wait for a refund....

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Kerry Denoon . 2024-12-01

MORE AT Google

Absolutely terrible service nearly missing everything on the order drove to McDonalds where ordering from to try and resolve and get the missing items which was 3 full meals including drinks. Store manager was very unhelpful wouldn’t complete our order and just said all we can do is ask for a refund of just eat. Absolutely shocking will never use again

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Adam . 2024-11-30

MORE AT Just Eat

thank you to the driver. they went the wrong way finding my address and somehow ended up in my back garden. appreciate the extra effort

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Joe . 2024-11-29

MORE AT Just Eat

Terrible Service and Inaccurate Orders I had a terrible experience at this McDonald’s in Netherfield. I ordered two meals, including nuggets, but they failed to deliver them. The food quality is below standard, and they consistently mess up orders. To make matters worse, they don't offer refunds for their mistakes. I wouldn’t recommend this location to anyone—completely disappointing.

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Bryn Burrows . 2024-11-28

MORE AT Google

food was cold not worth eating want mine money back back service

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Paul . 2024-11-28

MORE AT Just Eat

Cold food and no dip for chicken nuggets

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Jo . 2024-11-28

MORE AT Just Eat

Ordered at 7:30pm with an estimated delivery time around 8pm but food didn’t come till 9pm. Was freezing cold and I had no straw for my drink.

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Elishia . 2024-11-27

MORE AT Just Eat

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