McDonald's in Gedling

food was cold there was no sauces that I ordered amd no straw for the drink.

Bit disappointed as ordered two drinks they NEVER put any STRAWS in with the order so it pointless ordering a milkshake and ice drink. Last time I be ordering on line 👎🏼

came all wet and the drinks had to go straight into the bin as there was none left because it was all in the bag and the mcflurry had fanta in it so wasn’t edible

always forget stuff absolutely useless!!!

2 hours due to lack of drivers not happy

How hard is it to remember the sauces and straws??? everytime I order and they forget it every time. the place is being run by melons 🙄

went to the wrong address and said delivered but because it was the wrong address they couldn't give the code for the order

Asked for no cheese on one item….item had cheese even when it was labelled up as no cheese aswell???? And it had no egg on! Delivery time kept changing and was a long wait!

I spent nearly 40 pounds on food when it got here I only received 10 worth of food absolutely appalling

Placed my order and the delivery time kept being put back. Took over 90 minutes for a McDonald's to be delivered 2 miles away! To add to the problem, what was delivered was missing items and the food was stone cold. My advice, never order from Netherfield McDonald's - they are an absolute disgrace to the business!!

everything was wrong and a complete waste of time, put in a complaint as one thing was wrong and after opening the second bag realised everything was either wrong or missing, complete waste of time

dilvery man was fabulous, very polite, food was cold but not his fault. restaurant keep pushing the time back only for 2 kids meals.

Food was a little cold but other than that very good 💯

Food wasn’t hot when it arrived which was disappointing

Ordered food for the kids didn’t even arrive after 1hr and a half had to cancel order kids went to bed without food

Unbelievably slow staff, too busy chatting on headsets instead of serving

Meal cold items short driver said wrong address given which I do not understand

Worst McDonald’s in the area and had countless bad experiences here, go elsewhere

Good friendly local pub conveniently situated near the River and a great park. Sausage rolls are wonderful as is homemade bread.

All the food was cold, and the chips tasted like they wasn’t cooked all the way through!

my big order comes witchout any ketchup bbq sauce and drinks with no staws Not happy coz I did order everything online

Standard McDonalds, but the quality of food seems to have changed from when I was a kid.

I understand drive thru, take priority over the walk-in. But an average waiting time is around 20 minutes for food now. We waited 20 minutes yesterday for our food (for 4) and a customer before us order 2 happy meals and was still waiting when we got ours. Around 25 minutes for 2 happy meals is a joke. If people are taking the time to get out of their cars and eat in your restaurant, they should still be looked after. I could get it delivered quicker, then it to be served to me on a tray, with less packaging. It doesn't make sense. 🤦‍♂️

Freezing cold like normal. Don’t order from this McDonald’s

2 items missing from order as wellnas being very late.

I chose the toy for the Happy Meal but I was sent the book

cold when it arrived. I have previously picked up, driven home and still had hot food

took over 2 hrs to deliver the food

Not a fault of the delivery driver, but no sauces or straw in the order.

Lovely lady, great communication. Will definitely order again.

Lovely man, great communication. Will definitely order again.

food was good, delivery man did forget to give me my second bag though which had my drink in it

very happy with speed of delivery and courier very polite thank you.

time starter as 30 mins 50 mins later food arrived cold obviously picked up more then one order causing the delay terrible service

Food cold dippers missing and no straw for milkshake

the wrong order was delivered with the drinks spilled all in the bags, someone ended up going to the restaurant to collect our order and return the order that was delivered, the restaurant said the order number and receipt did not match so now we have paid twice for one lot of food as I can't find where to go for a refund on this app anymore

No straw for milkshakes and no sauce for selects

Slowest order ever. Had to wait half an hour just to get my order. It wouldn't have been so bad if it wasn't for my order being on the table waiting while everyone walked around like they had nothing better to do. Service was so slow it was rediculous.

I would like to sincerely thank an employee named Maddison for her kindness and attentiveness. During a busy time, we had to leave our table quickly to take my daughter to the toilets, accidentally leaving behind her toy and drink. Maddison went out of her way to preserve our belongings and later approached us to return them. Her thoughtful actions made a real difference, and we are very grateful cheers lass

when the food arrived, all the items including drinks had been placed in the same bag, the coke had spilled all over the food leaving it soaked and all of the food packaging soaked too, tried to take the food out of the bag and it just all fell apart, the food was inedible, awaiting full refund

hips was cold didn't get fruit bag

I ordered my food at 5.30 it said 6pm dleievery, didn’t turn up til 6.35. It was ice cold.

Slow service and cold food. Bad Fanta. Just put the fries in the bag bro

Got no Friez like really I have 4 items

Absolutely terrible experience. We were the first car in the drive-thru and it still took 40 minutes to get our food. We sat at the speaker for 25 minutes with no response—someone finally spoke up just to say their till hadn’t updated, then disappeared and never came back. We had to go around and reorder through the app just to get served. When we finally got the food, it was freezing cold. No sauces, no salt on the chips, no ice in the drinks. We got one straw for three drinks, no napkins at all. Just incredibly poor service from start to finish. Would not recommend.

40minute wait on food, just to get cold and soggy chips, stale chicken nuggets, not impressed and wouldnt recommend it at all

If you order for eating in it is generally slow... While the food is prepared and thrown together in a slap dash manner.

I didn’t receive my sausage egg muffin the main item I’m now hungry

Average in-consistent quality. Jumbled mess inside the bag. The Nuggets over cooked, Big Mac out the Box and a mess. Fries & Double Quarter ok. Not worth the wait.

paid for ketchup, didn't get any. always missing the condiments weather i pay for them or not!!

all the foods cold, paid money for cold food not good enough

Food missing food was cold when it arrived

Just wanted to say how lovely the drive thru staff were at 6.40pm this evening. The member of staff taking orders (George I think his name) was lovely and had a very kind tone . As did the young lady handing us our orders , they don’t get paid to be nice but they certainly were! 🤍

Good value.. dreadful wi fi ordering

Forgot the sauce again !!!!!! Why do maccies forget things I don’t understand how hard it is to follow a recipt

food was cold and the drink was poored in the bag

Busy venue like most McD's.... Lots of staff in cooking/prep area Customer Service about a 7 outta 10. As a nice day sat out side, Touch screen ordering I dont use that facility as there was sticky fingerprints all over,

wrong items, missing items, awful

Our food had most of the items missing and what we did get was cold. I would like a refund plwase, this isn't good enough.

Big Mac disappointing. Far too much shredded lettuce. They should call it a lettuce burger!

The order arrived cold. We ordered milkshakes but they didn’t send any straws to drink them. We also had a few items missing from our order. Not good enough.

Once again spilt drink and cold fries

order 2 Minecraft big mac meal larger one got one larger othercone was small Minecraft big mac meal order medium big mac meal and it only come with one burger and no toy on the big mac meal lager

missing three triple cheeseburgers which is over£10 lost

Food was cold on arrival No exact delivery times were given

We ordered a Macdonalds at 5.20pm 30/3/2025. It did not arrive. I tried to cancel the order but impossible to do it. At 9.40pm. There is a message saying it has been delivered. I was near the door at this time and the smart doorbell did not ring. There was no delivery. The doorbell would have rung. I looked outside and there was no delivery. This order was expensive It was over £22. The money has been taken off my credit card. I want a refund please for non delivery. Ruth Bruce 64 NG4 4DT.

overcharged me missed half my order didn't get a milkshake got a coke that was spilled everywhere

Food cold and no sauces. Total garbage

Neglected to include sauces despite requesting and paying for them! I WANT NETHER SAUCE

This is third I’ve paid for sauce and not got it!

Meal was great just a young lad got the order wrong then told me I did not order my item lady was lovely and really helpful tho thanks

Food was delivered 1 hour and 30 minutes after I ordered it, with no ability to get a refund to cancel as I would be late for work.

Food was cold coffee was spilled only got half a cup..fries was hard and bland

As always the fries were cold and the sauce was missing. I do still order in the hope that it will improve because the burgers are nice.

Food arrived and chips were cold. I ordered a maltesers mc flurry and was given an Oreo mc flurry. We ordered sauces that were not given, straws and spoons for the mc flurry’s weren’t given either.

Drink where spilt and food was freezing

Chips were cold and delivery time was meant to be 5.25 arrived at 6.05

delivery time was good. everything else appalling. items missing etc.

THE FOOD WAS COLD AND TASTELESS. NEVER AGAIN AND VERY EXPENSIVE FOR WHAT I GOT

no cheese burger, no sweet chilli dip, no ketchup dip came with my order

First time we've been to this branch, it was busy on a Sunday afternoon. Our order was 100% correct and was quick. No issues at all

Cold and took nearly two hours! We are ten mins away! Utterly abysmal service!

Slowest McDonalds in the world. Flat drinks too :(

Forgot half of the order and it was freezing cold…. Absolute clowns

Only the entire main meal missing this time. Absolute disgrace!

Lovely staff, the staff makes waiting there worth it but the store is just small. Now that the sun is out its fine but when its cold the store feels small

Very nice deliverer, very polite

Ordered a medium banana milkshake but received a strawberry milkshake

I paid money for dips that didn’t even get put in the bag

Worse experience ever!! Turned up 2 hours after ordering went and fetched it myself I want a refund !!

Food missing as well from order

Forgot happy meal and burger again i don’t understand it !!!!!

We ordered the food at 6am to be delivered at 8am! We had a funeral to attend! Why did the food NOT turn up until 8.30 and it was cold!

Food was just rammed and crushed into one bag which made the food damaged/crush

Food was cold to warm and the drink came without a straw,no good for drinking a shake.

received food from a totally different company to what I ordered from

Food was cold wrong didn’t have stuff in what we wanted and had stuff we didn’t want brews didn’t have no milk or suger

No McFlurry! How is it this difficult?

order was late and had to call thr restaurant myself to find out where it was, when it finally arrived it was stone cold and the order was wrong will not ne ordering again

Driver constantly kept being changed and went the wrong direction multiple times. All my food was cold due to how long the food took to come.