The best restaurants in United Kingdom serving American food

This place has really gone downhill, been out with friends for dinner and the food took 30 mins to be served out. The place was pretty much empty and there were like 10 of them behind the counter doing nothing productive, just standing around chatting amongst themselves. There was no co ordination, communication or team work from the staff and we got the impression they they just don't care. When we finally got our food, most of it was cold and when we complained there was no apology or replacement, which is totally unacceptable given the 30 minute wait!! There were hardly any customers in so why would it a) take so long to get the food out bearing in mind it's supposed to be a fast food place and b) why serve out the food when it's not even piping hot! They need to seriously sort it out and get their act together!!

Área de comida sucia, cubos rebosantes, inodoro de señoras sucio, y mens era aún peor, necesita personal directivo superior para ordenar el personal y reciclarse en higiene alimentaria!

We went for lunch . When we collected it the server practically threw it at us . I requested sauce and this was thrust at us . I had to bring it as it cold . It must be the worst KFC in the UK

I odered 4 pieces of chicken and only got 4 drumsticks.Why not put in different pieces why drumstick for all for🤷🏻‍♀️.im not happy and this is not the first time its happening

What a difference in a place, went in today for lunch, food was good and nice to see that they now have staff who actually care, lady with grey hair tied in a knot was very pleasant, well mannered and was very thorough when cleaning the shop......well done Mrs. We will be back.

What sort of kfc restaurant has no chicken for sale for two hours. When i asked to order got told there was no chicken fillet and they were frozen what aort of place is this ! Absolute joke might as well close down awful place to visit !!!!

3 pieces of chicken and 1 fillet were missing from the order. I called a couple of times, but they don't answer the phone. SUCH A RIP-OFF

¿No aprendimos nada del covid? Tengo que pedir a través de pantalla antihigiénica. No hay opci n de hablar con el personal o pagar en efectivo sin pedir en pantalla antihigi nica

Poor customer service !!!! Don't even know how to greet customer!!! Snob staff specially the women serving food n the counter wearing all blak dress and head scarf .. we end up go to burger king next door ! Excellent customer service the burger king staff...

El personal disgustado fue por el maricón y luego entra toca la comida de la gente sin lavarse las manos. La higiene es asquerosa. No volverá a ir allí.

Worst experience never order again from kfc missing items cold messy food is not what kfc quality like before they should take a look in it

I have no idea with what (or why) they coat the (soggy) chips but it's utterly revolting. I always eat in so that the chips don't go soggy in the bag, but these were served soggy even when not trapped in their own heat. Chicken was ok but very greasy. Thanks for the memories, KFC, and farewell.

This could easily have been a very negative review, as we have had three recent home deliveries, ALL with either missing or incorrect items! The store is literally only just over a mile away, but as I am currently housebound it may as well be on the darkside of the moon as far as my circumstances dictate. The most recent order wwas delivered minus x4 fries and, no matter what your opinion of KFC fries, that ruined a much needed meal after a long drive! On this occasion though, my other half was able to go into the store the next morning to complain. To her eternal credit, the Manager (unlike her counterpart at the nearby McDonald's!) was extremely apologetic, and replaced the entire £40 order on the spot, so well done her! Subsequent deliveries have also been correct, AND pleasantly hot...👍🏻

I ordered and asked for no drumsticks or thighs as I am allergic to brown meat did they read that no they didn't had to throw it away will not order again I could have been really ill what is the point in leaving points if they don't read them, can't express anything to just eat because they will do nothing about it hope this helps future customers

McDonald’s was offence to me and my family my little sister was practically crying as her food was cold because they didn’t call out our order number making the food come out 25 minutes late and talking about late we ordered 4 mcflurries and they took thirty minutes to serve us only because we had to ask a worker once again because they had not made our order in the first place and it was melted when we got back to our table disgustingly a woman carrying bin bags created a spillage with a horrid liquid from the bins of you can’t handle the people in your restaurant don’t work there it’s supposed to be fast food not late cold and slow food disgusting horrid food and rude profane workers outrageous!