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Based on 95 opinions finded in 1 websites

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Nº 382 in 422 in Newark and Sherwood

Nº 7 of 9 American in Newark and Sherwood

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor952.0

comment_iconOpinions

Very disappointed ordered from there for them to miss things and hair found within the food sky the team leader on shift had very bad attitude. Went up to complain for andy the cook to come out and have ago no apology no hair nets which is a requirement staff needs to be re trained

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Hayley W . 2024-09-21

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Oh, come on - how hard can it be to put everything on the order in the bag? Food you do get is very average.................

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Gaz58 . 2024-08-18

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Wow. Very unprofessional and if you allow yourself to eat food more than hour, you will be getting issued a parking ticket. . Be aware.

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Mary W . 2024-07-27

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It's small, there are not enough staff for the volume of customers. The restaurant is tired, not very welcoming and in need of huge amounts of TLC. The food is usually OK but just a bit unsatisfactory. As average as it gets.

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Braindamagedbaron . 2024-03-28

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Terrible experience eating at this KFC this evening. Walked in and young group were dancing on the tables. Staff looking over without saying a word. Served food and chicken fillet burger stone cold. Told staff and they did not look concerned in the slightest. Returned to our seat and member of staff was eating the half eaten burger we just returned! Changed our burger for another burger and was just as cold but gave up and left. Another glance over to the cooking area and member of staff eating chips from the serving area. Almost double the price of mcdonalds and so much worse. All well restaurants leaving children to run the place on cheaper wages with no senior staff but this is the risk and poor service on offer. Will not be returning.

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cdd32 . 2024-02-25

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Stale bun, burnt chicken disgusting cold slimy chips and chicken gravy with no flavour, never get order correct on a delivery

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claire19732019 . 2024-02-08

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not been since march 2022.was served by jess, smiles and polite.meal very nice, place clean. they were busy but only waited 10 minutes.

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peter h . 2024-01-21

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I went 14/1/2014, I was completely ignored by all three staff, I asked three times, if I can place my order, the third time I was acknowledged, I will be with you in a minute, a few minutes later, all three staff were waiting for orders, and I was still not served, even though all three staff were not doing absolutely nothing, KFC, you have had so many bad reviews about this site, why would you not send someone in, that can mange the place properly ?, we left and parked in McDonalds, and was completely happy with the food and the service.

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andrew h . 2024-01-14

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Beware the blxxdy Parking Eye! I called in when passing through Newark to find them shut so sat there just 5mins while l checked my phone to find where else l could go as l don't know the area. Five days later the dreaded Parking eye fine arrived. PAY £120 or £80 within 10 days. Its the last time I'll visit a KFC!

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U6165MLandyr . 2023-12-22

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Soon as I walked in, one staff member behind the tills completely ignored me as I spoke and smiled. Standing and leaning back with her arms folded, with one horrible look on her face she looked right away as I made a conversation with her. No wonder the Car Park was empty.

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davidgL4265WC . 2023-10-11

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Beware. This kfc employ UKPC for there car park management. I pulled into the car park before the restaurant was open, found out the opening hours and got hit with a £60 parking charge. Needless to say I will never return and judging from the other poor reviews I think I dodged a bullet. KFC a you need to sort this out, this can’t be good for trade.

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paulslater59 . 2023-09-30

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I had just been to Lost Village festival, which was a fantastic weekend but I’m sure you can imagine I was in need of a big meal to combat the hangover! I decided to park in the KFC car park and head across to get a McDonalds. I had the mighty McMuffin meal with a hash brown and a Fanta orange. I also got an extra hash brown to truly fill my stomach for the treacherous journey back down to London. The KFC looked like a fusion of modern architecture clad with glass windows and classic wooden soffits and fascias. I cannot fault the establishment at all despite the disappointment of receiving a £60 fine for parking in their car park for 20 minutes whilst I enjoyed my McDonalds. 5/5 would park there again

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sharpegeorge11 . 2023-09-04

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Teriyaki Burger was amazing! Service was sooooo much quicker than the drive through opposite at Mc@onald$

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Wrighty-chris . 2023-08-04

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What more can I say! Terrible, chicken bland, chips, soggy, coke warm and flat no ice! Should have gone to mc Donald's!

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Daydream17769576423 . 2023-07-05

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I bought a chicken burger from here and it hardly contained anything, just a few scraps of old lettuce (as seen in the photo). I told the staff that what I received was nothing like what I ordered and paid for. The staff just shrugged and laughed, saying “yeah the food we give customers isn’t like what you see on our menu boards”. This store basically rips customers off by not giving the what they paid for. Terrible work ethic that would be unacceptable anywhere else.

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Not Me N . 2023-02-17

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Met my partner here for a quick lunch as he was working in the area whilst I was out shopping. I had a Tower box meal and he had boneless chicken. It was incredibly quick from ordering to collecting at the till… our usual local KFC has quite a wait so we were surprised how quickly our order was ready, literally just got our bums on the seats before they called out number out. Food was warm rather than hot, chips a little under cooked but tasted ok. He left in his work van and I left in my car and unbeknown to each other we both had stomach cramps before we even left the car park. I just made it home in time to make it to the toilet. Neither of us had eaten anything else that day so pretty much 100% certain it was related to what we’d just eaten here. Wont be returning.

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Moosticks82 . 2022-11-25

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Shocking rip off practices. I will never use this KFC again. Just got home from holiday to a £60 bill for using their car park for 8 MINUTES!!!! That’s £7.50 a minute. Most expensive KFC ever. I warn you, don’t visit them. It’s not worth it!

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Matthew W . 2022-08-15

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Absolute scam for a KFC. I pulled in to the car park here to meet a friend shortly before they opened, stayed for 12 minutes and got a £60 fine!! DON’T USE THIS KFC!

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cet987 . 2022-08-08

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Bloody awful not crispy chicken not a golden colour and all just Luke warm , got order wrong ,place not clean properly, but that’s what it’s like if you have kids running a shop

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jjjass . 2022-08-08

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Shocking customer service, waited at the drive through ordering point for 5 minutes, was not even acknowledged. Thought it must be broken so so drove round to be told you need to go and drive round again. I said can you take my order now and was told not possible. These staff need to be taught basic customer service skills. To not even be acknowledged is shocking, if we had been told to wait that would have been fine but nothing!!! Absolutely fuming, just drove off with no food.

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teresaw192 . 2022-07-25

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Stayed at nearby Premier Inn. Haven't been to a KFC for ages after a poor experience but do enjoy the taste. Given the price we paid the quality was quite good. There was plenty of flesh on the portions and the coating was tasty and not greasy. Chips were fine. Decor slightly run down but clean. The staff were efficient and friendly.

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Richard J . 2022-06-26

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It's a lovely little place, the staff always try their hardest but are friendly in a way that you don't feel like you have to be serious or stern, just have a good laugh with them

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FwuckingTraveller . 2022-06-15

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i had not been for years, because i have not been keen with skin on chicken.i went with a friend. we both had a meal, very nice, perhaps if you do not go often,you enjoy more.did not wait to get served long, polite staff.

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peter h . 2022-03-30

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Absolutely the worst meal from kfc I’ve ever had First they got order wrong and the chips tasted of metal

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529tjc . 2022-03-17

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Very poor never eat there again table not cleaned floor dirty food was cold They weren't making them were masks no wonder why covid is getting so many cases with people like that

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Camperjayne . 2022-01-02

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Stopped in the kfc car park for 10 minutes to get a breakfast from MacDonalds opposite, bearing in mind the restaurant was shut, and received a £50 parking fine!! If there is a sign it must be a little one hidden away someplace because me...

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I4778RIsteveh . 2021-09-06

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I use this KFC regularly; it's the place we (my ex wife and I) elected to do half-way kid exchanges. I've lost count of the number of times I've passed them over or received them and they've both had some food. 12 minutes out of...

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Hilikus6012 . 2021-09-03

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We were two families travelling north on holiday from two different places. We thought of a place to meet and continue the journey together. We thought of meeting in KFC car park. We reached KFC at around 10.06am and we had to wait a bit...

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Uday_KS . 2021-08-26

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I have never had a parking fine in 47 years as im always careful where I park but their signs are not clear when you enter the car park from the road. I only pulled in and didn’t switch the engine off while I used...

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beetleboy35 . 2021-08-24

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I genuinely don’t understand how you can get an order wrong. If your job is solely to put things in a brown bag and still get it wrong every single time. This time both sides for boneless bucket missing, last time all the 4 dips...

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Eric123452 . 2021-08-23

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Post run boneless banquet went down a treat. The sweet chilli bites are tasty too. We got a lot for our money and in a handy location.

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stevendK7366WQ . 2021-08-20

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awful staff care more about drive through and delivery rather than face to face customers they dont give a crsp it's a shame this site bans profanitys!

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Steve R . 2021-08-15

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They invite you into the carpark but if you are outside certain hours, they will hit you with a £100 parking charge.

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kendG5279II . 2021-06-22

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We have used this KFC many times before when travelling to London. When travelling this last time I had to stop to take a call from a family member who is in hospital. This was at 8 in the morning and the restaurant was closed....

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darrylw775 . 2021-06-11

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Ordered my food around half 10 at night completely got the order wrong then told me they had ran out of chicken when I went back refund and drove off hungry !! Rubbish staff

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timothybO2026WG . 2021-05-17

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Ordered a drive through takeaway. Asked twice to check all the extras were in the bag. When we checked when parked up away from the restaurant they were all missing including the drink. Previous orders are always wrong. I rang up and was told I...

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louisewP8682PG . 2021-04-29

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Be aware £50 parking fine I visited KFC but found it didn’t open till 11-00 so used the McDonald’s opposite for a quick coffee. I later received a £50 parking fine as KFC was closed when I parked up - ironically I have used this...

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796iang . 2021-04-24

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This place is truly awful, worst KFC I have ever been to in the UK, it must be a franchise unit as this is the 3rd time I have been and the only thing that is consistent is the food served is terrible. Ordered a...

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Sharon T . 2021-02-13

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Went to get 2 Rice Boxes and we were told they were not doing them. The staff were not very helpful or friendly. We then ordered 2 Wow Boxes to take away. After a 5 minutes walk we sat down to eat our food and...

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elizabethwX8673SO . 2020-10-26

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Here summarises our trip to KFC Newark.Arrived to find member of staff arguing with a customer in the restaurant.Sat down and found it was absolutely freezing in there. Tried a different table still no good.While we decided that our eat in experience was going to turn into a take away so we didn’t have to sit with our big coats and woolly hats on while we ate, a member of staff went to the front of the restaurant to have a Tab in full uniform and in full view, very unprofessional, why not at least have it out the back, out of site?Lastly while in search of a table with some warmth a number were filthy. So yeah, either get a drive through or just keep driving.

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jonathonw445 . 2020-10-04

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we went yesterday evening to take advantage of the eat out to help out offer.Initially we were confident of covid safety as we were met at the door by an employee wearing a face mask and asked to wait until the queue had reduced.Upon entering it became apparent that I had missed the WHO announcement that covid 19 can't survive in fried chicken establishments.No one in the queue wearing facemasks, the tables labeled "not to be used" occupied by people waiting to collect takeaway orders and no staff cleaning the tables between customers.My advice is to only use the drive through

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X6834YBpetem . 2020-08-26

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I went to Newark to pick up a meal on my way home because the only accessible KFC in Lincoln is appalling. Imagine my surprise when I arrived home to find parts of my order missing, to add insult to injury I had ticked the box to donate to the KFC charity. That is another KFC to cross of the list, leaving none within driving distance of Lincoln now. It can't be that hard to get an itemised order correct.

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Craig W . 2020-07-27

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Genuinely disturbed at the lack of hygiene that this establishment comprises of. Disgusted doesn’t even explain the feeling I have towards this chain of KFC

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BenWailen . 2020-07-23

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We have used this establishment for several years, and have basically been satisfied customers, but somehow this KFC is deteriorating. A major re-fit is required, and everywhere you look the business is becoming tired and expendable. Cutlery and serviettes piled on top of one another, and the floor tiles cracked and dirty.Food served was OK, but appeared rather greasy.Staff are fine and helpful, but let down by the management of the restaurant.

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Pete F . 2020-02-25

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Orderd 14 pc bucket, chicked dry and very over seasoned. Don't waste your money, Maccys is across the road 😁

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tigermissy . 2020-02-21

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How dirty was this place inside? Absolutely filthy. There is no excuse - get it cleaned up. Lots of food and debris on the floor.

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Andrew C . 2019-11-06

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At home in the US we love KFC...they offer a much wider selection and grilled, extra crisp or original and a larger variety of sides. They are extremely popular...so why in the UK have they changed the winning recipes and menu...won't be back to a UK KFC...and we soooo wanted to!

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MaryTWallace . 2019-08-26

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Went on that hot Thursday as we knew it would be air-contioned. The housekeeping was very poor, we had to tell the staff that there were chips on the floor. Tables hadn't been wiped down and the bins were overflowing! When we got our trayful (we ate in) it only had 3 'plates'there were 4 of us. The food itself was ready quite quickly and it was nice to have hot chips from them for a change. We ordered a side salad and one of then tasted sweet, I think it had a bit of vanilla icecream mixed in with the mayo!The best thing about the experience was the hot food and the air-con.KFC used to be good, but standards do seem to be dropping across the board, not just at this branch. Only eat you are really desperate should you eat here!

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StreffordVillas . 2019-07-27

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It was OK, nothing particular to recomend it. The food was average KFC but things like the floor at the counter being sticky and the (only?) bin overflowing and had been for some time by the stuff around it don't give you much confidence on the rest of the activity at this place. OH - if KFC is listening - I don't like the now soft chips I preferred the crisp fries.

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Charles_and_Susan . 2019-07-04

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Slow service. Food unappetising and greasy. Lots of unclean tables but plenty of staff on duty. Won't be visiting again.

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jolW466LX . 2019-05-07

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Called here for tea the other night..was clean when we called but it was quite..Ordered our food and it was delivered quickly and piping hot..All very tasty but the fries were dry and the corns had no butter on...We enjoyed our visit and left with full bellies..Staff friendly

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stephenpepperday . 2019-04-28

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Passing bye on a road trip Called in for some chicken 1/4 full restaurant Service very quick The chicken salad was very good To be honest one of the best KFC experience I’ve had

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PaulVarney1972 . 2019-04-24

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KFC use to be my favorite food. Due to an ever increasing waistline I decided to give KFC a miss for a while. This was my first KFC for two years, I was really lookling foreward to it. Wow, what a let down. Terrible service, food was terrible, tasted of stale oil. Chips overcooked. Really, really poor. What a let down.

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John H . 2019-02-06

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Called in for a meal on the way home. Couldn't decide between the 2 fast food joints just off the A1 and made the wrong decision - sorry Ronald, definitely your turn next time !!Got off to a bad start when they didn't have coffee available because they had no milk or the milk dispenser was on the blink or something or other. Don't really know because the person who served me just mumbled something about not having milk. No apology, just no milk.Food took ages to arrive and in all honesty was pretty naf, lukewarm and soggy chicken strips and chips very much the same.Next time I will use Maccy D's and I'm sure I'll get a much better meal and in a lot less time !

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Ronny48 . 2019-02-03

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What a great kfc! Staff really friendly and food hot and fresh. Even the toilets are clean. No idea why it has poor reviews on here, that was not my experience at all. Eaten at kfc's all over uk and Europe and this was up there in terms of service, food and cleanliness.

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Review_guys . 2018-11-14

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My husband and I have visited here three times now. The first two were eating in and neither were particularly good visits. The second time we were given the wrong orders and things were missing but the female serving did not seem to care and insisted that we were wrong. The third visit was last Tuesday and we used the drive thru, this time the female serving was quite polite and we were given the correct order and at least the two pieces of chicken had some meat on, which is more than we could say about the Lincoln Nettleham branch.

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Blossom K . 2018-08-23

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Once again we did not get what we ordered. It has been months since we last ordered from this place and thought they had sorted things out. We were so wrong, Ordered a zinger tower meal and when we got home found we had only a plain chicken burger - not bad really!! How can they get things so wrong and when you complain they don't care.

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Blacksmith43 . 2018-08-18

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My partner and I visited this particular KFC along with 2 young children after a long tired day out at Skegness (we’re not from the area). First of all I don’t expect to see staff in uniform smoking on the benches right outside!! Have you heard of food hygiene!! We all went to the toilet which confused us! We thought we had somehow stumbled into the staff toilets as they were small, not properly stocked and just plain disgusting!! I noticed a sign in the ladies which said something along the lines of “we check and clean our toilets regularly through out the day” well I looked around thought “what day was that then?!” Dry pee on the floors (yep still in the ladies) dust and hair all over the sink, toilet roll holder empty and instead a bag with loo rolls in to help yourself on top of the sanitation bin! Less than hygienic and we haven’t even got to the counter!!! My partner ordered when the little girl we had with us was hollered at by the large lady behind the till “ain’t that one of those finger puppet fings!! Show us!” Which made the little girl uncomfortable!! I went to look for a table! Only 2 tables were occupied at the time so it wasn’t busy but I couldn’t believe that not one table was even relatively clean and the floors looked horrific littered with food and packaging!! I don’t expect to wipe my own table when eating out!!! You see, the 3 members of staff smoking outside could be cleaning the toilets, the floors and the tables but no obviously not!! We didn’t hang around for long! The staff were less than pleasant and the whole establishment was just awful!

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XAbbi Grace R . 2018-07-22

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On two separate visits we have been told they don't have everything on the menu- sorry. And the chips are the worst ever - cold and under cooked. Cant believe they don't know how to cook chips and how can they not have everything on the menu?

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Blacksmith43 . 2018-04-17

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Arrived at KFC any table available was dirty. Ordered boneless bucket and hot and spicy chicken wings. Waited 20 mins in queue to order and further 35 minutes for food which still hadn't arrived. 3/4 hour in total.

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BWrizz W . 2018-04-03

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Called in for a family feast bucket. Service was ok, food basic (pretty sure it used to consist of more). Floor was absolutely covered in dried up mud and food. It wasn't busy nor understaffed. Took my 4 year old to the toilet. Filthy! No toilet roll, just a few napkins on offer. Had to ration them to dry the toilet seat and wipe my child. No excuses!!!

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NatalieH2584 . 2018-04-01

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Our £16.99 bargain bucket was not ! Well the chicken pieces were all there, but it was served and packed in a carrier bag, with no explanation. I also think that napkins wipes and salt/pepper are normally included with the bucket. We received none of these and as everything was in a carrier, I failed to check before leaving the premises; so was of course in trouble when I arrived home. Could be me, but my welcome at KFC was minimal, and I just feel that I was not a valued customer.

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Peter F . 2018-03-26

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No staff at counter. Only beans or gravy as sides so not only a chicken shortage.

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RedbrickGecko . 2018-03-01

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My husband ordered a 'Big Daddy' burger meal, he did not get the big burger, large fries or large drink, yet it cost 30p more. He was also charged 99p for gravy which should have been included. When we questioned this, the lady behind the counter just said that 'our order had worked out cheaper anyway' and walked away! I had 'Boneless Dippers' yet did not get any dip!

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klane621 . 2018-02-19

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A big improvement on the last visit! The restaurant has had a makeover which made a difference to the feel of the place and made it look a lot cleaner. The staff were friendly enough and my order was taken quickly. The food was fine, the usual for KFC. On the whole a much better experience.

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fudgemoo . 2017-12-20

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Been 3 weeks now and still no festive bucket in newark , even though there is advertising posters all over promoting said bucket , very disappointed considering the food is usually quite good

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carlam444 . 2017-12-08

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Been here a few times over the years. It's always been on the level of just fine. However this last visit has completely put me off.

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fudgemoo . 2017-08-18

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Went there with family last Saturday evening. Staff were all nice and friendly, really enjoyed my zinger rice meal. Unfortunately the car park is tiny, it proved almost impossible to reverse out because the drive through is directly behind the car parking spaces (you could not make it up).

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124hughie . 2017-08-17

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Reunimos en familia aquí para el almuerzo antes de viajar, era limpio, buena comida, no grasienta, caliente, no tuvimos que esperar mucho tiempo, teniendo en cuenta que estaba muy ocupado, personal amable, wc limpio, todo bien.

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Jill B . 2017-08-03

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We do like KFC as we eat lots of chicken these days. mainly we drive through but sometimes sit in. we do find Newark one quite variable both in service and quality. i guess mainly down to the high volume of staff. on a couple of occasions in the last year arrived home only to find items missing from the order but as we are several miles away no point returning or the rest would waste. I mentioned this on last visit but no offer given, however the order was double checked and correct this time.

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richard c . 2017-06-24

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Es un KFC, la mayoría de las veces es encantador, en ocasiones es demasiado grasiento, que es lo que sucede en KFC. Esta visita, fue todo bien. Pero, ¿cómo es poco profesional y en condiciones poco higiénicas para ver 3 miembros del personal de la mesa fuera de la entrada principal para los fumadores todas cadena 1 / 2 horas estás allí? ? En menos de 30 minutos a dos chicas tenía 4 cada una, y el chico 3. Luego de pasar por ellos a través de su nube canceroso y ver el verdadero sucio termina colillas de cigarillos apagados en el suelo. . . . . . . Pues parece asqueroso, huele asqueroso y sopla en el restaurante. Enviar! Porquería!

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Justin S . 2017-06-22

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No suelo ir a sitios de comida rápida, pero me dieron dijo acerca del KFC en newark de un amigo y pensé que podría probarlo. Yo estaba en un poco de prisa así que me fui a través de transmisión. La mejor opción! Tan pronto como llegué me recibió una muy amable y entusiasta voz de mujer. Tuve un gran orden, así ella repite a mí para asegurarme de que todo estaba bien y no había errores. Cuando llegué a conseguir mi comida un corto chica con pelo marrón (que supongo que tomó mi orden) entonces me ofrecieron salsas y me informaron que sal, desinfectantes, tenedores y permitamos estaban todos en la bolsa. No sólo el servicio de atención al cliente excelente y amable. La comida estaba caliente! ! El pollo estaba crujiente y las patatas fritas eran frescos. Yo recomendaría a cualquiera y no dudaríamos en volver veces multiuso en el futuro. Sin duda este KFC está por encima de la media

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Freddybob123 . 2016-12-20

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Yo casi no uso este KFC debido a malas experiencias en el pasado, pero había familia sobre quién quería ir. En primer lugar, el servicio era malo, y no poco, pero bastante desagradable con filo. La comida era promedio pero las patatas estaban frías y la salsa pasada y sólo un montoncito. Para colmo, cuando nos dieron la comida a casa y faltaban después de sonar nos dijeron que podíamos tener la falta comida gratis la próxima vez, no es gratuito cuando he pagado ya.

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888emmatt . 2016-11-20

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Visitaremos este KFC regularmente, ya que es nuestro local, sin embargo este no es porque nos gusta la comida de allí es porque es más cercano a nuestra casa, para empezar con los servicios de atención al cliente es terrible, las voces de robots aburrida sin modales. Mientras estás sentado en las ventanas esperando la comida puedes ver claramente los empleados vaguear con los otros en la cocina como niños y teniendo cuidado de no mientras preparando la comida. Esto se desprende claramente en la calidad de la comida, el pollo es siempre pasada como si se hubieran dejado de soportar durante horas, lo mismo con las patatas fritas. En varias ocasiones el tener un extraño krushems sabor, que me creo que la leche está apagado. Cada vez que pedimos comida de este KFC ha sido algo fuera de nuestra orden y en el momento en que llegar a casa para comprobar nuestra comida que parece inútil volver teniendo en mente que sirven la comida mediocre, así que por el momento era casa es prácticamente fría de todos modos. Horrible restaurante de comida rápida.

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Sweetpea678 . 2016-11-12

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Everytime I visit this establishment they get it wrong, it's not even rocket science to place chips in a bag with your order seriously bad food if you visit the drive through check order before driving away, if it's all there buy a lottery ticket because there's more odds of winning it Awful, truly awful!!!!! Avoid... or eat some roadkill if you are that hungry that you think of visiting

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J3ff3r3 . 2016-11-05

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This one is surely better than average? We have eaten in or taken out fairly regularly and more often than not been either quite pleased or very pleased by their services.It is a bog-standard KFC, just off the A46 and the A1 and opposite a MacDonalds with a Premier Inn across the way. Consequently it can get very busy which was the case yesterday afternoon, a Saturday about 5pm. We were short of time as going out so just popped in for the usual fare, chicken etc to eat at home before we started our trip. Car park virtually full, tables inside, not one free as all occupied but no one queuing to order and two people waiting to collect. Girls behind counter seemed to be working efficiently and speedily. Pleasant server took my order with a smile and thanked me. I have always found the staff to be good here. I stood to one side to await it being prepared and glanced around the room. No mess! This is unusual for a KFC! No sooner than my glance had finished than my order was ready! Another very pleasant girl gave it to me with a smile, asking if I wanted sauces.5mins later negotiated the car park queue for drive through orders and sped off home to be eating hot, hot chicken that was not very greasy, in fact quite crispy!So, all in all, a better than average KFC in my estimation and one that we go to on a regular basis. Far better than most of them.

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bwanamdevu . 2016-10-02

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So went for some food for my lunch and I really fancied some fried chicken. When I arrived the place was a mess and the staff looked Mardy AF. I the only saving grace was the chicken was OK...I suppose.

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Jak W . 2016-08-24

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to be honest the food is great but at times the place can be a bomb site! it really does need a lot of care and attention. yes maybe its not the staffs fault but someone needs to take charge an keep this place clean.

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Those T . 2016-08-23

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Top quality food at fast service would visit here anyday without thinking twice. Definitely recommend the boneless banquet

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Dale M . 2016-08-13

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Whilst the food here is typical Kfc the service is super slow and the whole place needs updating. Don't go through the drive through if you're in a hurry.

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Julie T . 2016-08-03

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Every time we have a takeaway we never get everything we have ordered., when you ring to tell them all they say is when you come again we will give it you free no apology just a number to quote for a replacement, it must happen so much its just another day to them.

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samandben . 2016-04-22

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Quick service, but all the food was only lukewarm, bland and taseless. More like cheap supermarket version. The person that took the order quite miserable and greeted me with a grunt and gave the impression he was being inconvenienced and didn't really want to be there (maybe having a bad day), although the lady that served the food was polite and cheerful.Will definitely not visit this location again.

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395duncang . 2016-03-28

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The long wait for food definitely wasn't worth it. Worst chicken I've had from a KFC. Gravy tasted, and looked, like it had been reheated. Chips horrible. The Resturant is in need of refurbishment. Definitely one to avoid.

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ADW1962 . 2015-11-01

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nothing to write home about the wrap i had was ok the chicken was hot but the wrap itself was cold and tasteless

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swift314 . 2015-10-15

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The permitted stay is 90 minutes. You will be "fined" £100 if you are 1 minute over!! Other KFCs are more generous and allow you 2 or more hours to eat your bargain bucket.

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Yee T . 2015-08-21

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Visited the drive through a few weeks ago - the chicken had not been drained after cooking! Filthy place inside. Never again.

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Andrew C . 2015-08-07

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I have never had a bad meal or been given a wrong order at Newark kfc. The place is always spotless and is air conditioned which is lovely especially as we usually visit mid summer in our motorcycle gear. There are also a couple of benches outside to sit at but usually these are taken up by the staff on cigarette breaks which at times can be annoying when you want to eat. Inside is a bit like argos, you order and pay then move onto a collection point where your order number is displayed on a screen, it pops up , you take your food and go. It is always piping hot and freshly cooked. The venue itself is excellent although on a few occasions the staff seem to want to finish their conversation before serving you which does get on your nerves, other than that it is my favourite kfc. There is also a drive through for those who don't want to dine in.

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Wiggyloco . 2015-08-02

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Need I say more????? Salty rubbery chicken, incompetent staff, worst ever!!! Avoid as you'll regret it

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momma16 . 2015-07-09

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Needed a break during a long drive home after a business trip. Plan was to just have a coffee & stretch my legs. But saw the KFC so had a couple of bits of chicken and a frappe...The lady serving(short died blonde hair) was very friendly and efficient. The Chicken pieces were some of the best I have ever had in a KFC especially as it was about 2:30pm on a Thursday so turnover wasn't huge..Decor a little tired, toilets clean but floor was a little 'sticky'. I have read some other reviews but obviously got them on a good day..Signs re parking are a bit high but were clear. For a quick bite of something I would use it again if in the area especially as the only alternative is a McS**t opposite and I refuse to eat in those

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Chris L . 2015-06-18

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I sometimes have to work days into nights, and it was on just one of these occasions that I stopped off at KFC for some food and a break before continuing on a very long day. I used the drive thru, and parked up. My order was fully fulfilled and the food OK, though not really hot enough. No fork or spoon for my side order of coleslaw, but I've come to expect that at most KFC's, and had my own. After eating I closed my eyes for 5 mins and unfortunately fell asleep. When I woke, refreshed, I continued on to see my next customer and thought nothing more about it. It was a couple of weeks later that I received a call from my office to say I had a parking fine - I had slept 10 mins or so over the maximum time allowed in the car park. I hadn't seen any signs, but apparently they are small, well above eye level, and in one case hidden by foliage. I'm told that now the signs are much more visible - I wouldn't know, I haven't been to a KFC since (at least a year). OK, they got sixty quid out of me (or the money grabbing car park management company did), but they have lost my business forever, and that was a couple of £6 visits every week.

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esp_goole . 2015-05-21

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It's a few years since I've been to this kfc and it will certainly be a few more the staff need training on customer service . The food was cold I would certainly not recommend this kfc ;( .

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Marlene G . 2014-11-15

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Fed up of visiting KFC to come home and find my order wrong or missing bits. Check you order before you leave, save you the disappoint and hassle.

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Njhenny . 2014-11-12

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The last two times I have visited KFC Newark I have driven through the drive through purely for convenience but both times my order has come out with something missing. The first time we didn't check our bag, the second we did but didn't realise there was an entire meal missing (large order). When we got home (15 miles away) we discovered our twister meal was missing so we phoned to let them know. The only help they could give us was to give us a refund for our next meal. Obviously we wasn't going to make another 30 mile trip to collect the missing meal, we was very disappointed and expected a little more than just a refund because of this I doubt we will use them again and we will try another restaurant for our biannual visit!

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Daniel B . 2014-06-20

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The last two times from the drive thru I've had hot wings missing (after they offer them as a extra at £3!) and didn't complain. Tonight BBQ all star meal missing which was for one of the kids. I realised when I got home after a 15 min drive. Rang them up straight away no apology, option of come back or have a refund next time I'm passing! Told them that didn't really help tonight as no meal for one of the kids and was told there's nothing they can do (still no apology). So I've ended spliting our dinners to make up for the missing meal and a code as though they are doing me a deal to get an Allstar meal next time I'm passing! Even though I've paid for it ready! Cheers newark KFC.

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Dannymott . 2014-06-14

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Brilliant food on the go, always tasty and not expensive, fast friendly service, love the mini fillet burgers and buckets for sharing!

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G A . 2014-05-11

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After taking the wife and grandchildren there and spending over £20 it was very very disapointing as per title,i complained to a staff member and they shruged their sholders and sugested i write a letter of complaint, i did this and had a letter back with nothing more than an apologie. Hence its macdonalds (nxt door) from now on. Newark branch your a discrace to the kfc brand.

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alfieandellie . 2014-01-21

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I dont usually review fast food but KFC is just so nice, very tasty and a good selection of different tyoes of meals,

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Colin D . 2013-11-06

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i know some one who works here and every day off garenteed they get a phone call to come in some times this person will however when this person is at work and not felling to well this person is never sent home foreners are instead please be aware of this as cooking whilst you have a cough is against the law cooking with stumach upset and diorerriah is against te law so please be aware of this next time you use this store and please if you have anything to say about this reveiw please take it the manager of the store maria as she dose not quite understand why this person has a bad attitude towards her and her staff that she favours thank you for taking the time to read this reveiw.

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charlz1988 . 2013-09-06

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Poor service and after visiting this drive through at least every month for the past year it's us the worst one I have ever experienced. I travel the country and have never had an incorrect order. It's a celebration if KFC Newark get your order right!

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jamieblue22 . 2013-06-16

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I do not normal bother to rate fast food outlets like KFC, but my experience compelled me to write. I've never really like the KFC at Newark, but the family wanted a takeaway. Arrived at around 9.00pm and the place was not that busy. Ordered and then told it would be a 15 minute wait for chicken. I have to admit someone ordering chicken at a KFC must have caught them on the hop. Who could have guessed? So, we waited and it finally arrived. Took the bucket home only to find that they had missed one bag of fries (in our experience they always miss something) and the fries we had were cold and like cardboard. True the chicken was freshly cooked, but still left very disappointed by the whole thing.

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Richard O . 2013-05-01

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