Based on 81 opinions finded in 1 websites
Opinions
Awful place. Really rude staff. Order all wrong, and staff rolling their eyes like it was my fault. The place itself dirty and untidy.
Johnno . 2024-10-20
MORE AT TripAdvisor
This place is absolutely shocking. My order turned up and the driver just sat there in the car, waited for a few minutes then when no one got out I walked towards the car and it drove off.
Alexandra C . 2024-10-14
MORE AT TripAdvisor
Ordered 4 piece meal.chips gravy. Only ..sent 3 pieces . Not very good at all plus gravy .won't go back again .poor quality
Andy J . 2024-08-11
MORE AT TripAdvisor
If you want your gravy poured all over your food inside the bag before it gets delivered to your family then see Scott the puppet manager from blackpool South KFC. What an absolute joker that kid is. This clown seems to think its acceptable to recieve your food like that
sean o . 2024-01-01
MORE AT TripAdvisor
Customer service was absolutely horrendous. One of the staff members named Kyle was very rude as he shouted at me and my mum saying “ OI !!!!!YOU SCRUFFS CLEAR UP YOUR TABLE I SAW 5 OF YOU LEAVE BUT YOU DIDNT CLEAR YOUR TABLE” . We are a family of 4 with my dad and brother having left the kfc already so obviously he can’t count and me and my mum were still at the table and we were about to clear our table when he said those horrible things . We confronted him saying “we are still here, what’s your problem?!”. We asked to see a manager but they didn’t come out and all the staff were laughing and smiling while we were getting upset so it seems even the manager tolerates this behaviour . All these actions indicate racist behaviour. We didn’t even get an apology from any staff especially Kyle and he even said “I’m not bothered “. Kyle seemed very agitated and erratic in his behaviour so it seems he’s under the influence of drugs or substance or alcohol.
Aaron Josh M . 2023-05-06
MORE AT TripAdvisor
Disgusting customer service and extremely unhelpful staff. Half of our food did not arrive and the manager on shift refused to take any responsibility or even try to fix the problem. Third time I’ve been to this location and third time it’s been a terrible experience. The staff at this store are some of the worst employees I’ve ever witnessed in a workplace. Externally unprofessional and not one member of staff seems to know what they’re doing or have any customer service experience.
djsujc . 2022-12-22
MORE AT TripAdvisor
Lady at the front decided to throw my food at me and didn’t get my drink and when I asked she gave me a dirty look and ‘sighed’. She looked like she didn’t want to be there, poor standard of customer service will not be going again.
625sharnam . 2022-11-14
MORE AT TripAdvisor
Ordered 4 mini fillets using the app and opted for the sweet chilli dip along with a piece of chicken and gravy. Lucky that I had gravy as my dip turned out to be the Spicy Supercharger Mayo. I have an intolerance to egg so the staff got lucky that I didn't use the dip. Need more QC and training for staff.
M9705IJdavej . 2022-08-12
MORE AT TripAdvisor
Hard chicken, orders messed up every single time, staff too busy having a laugh sitting on the side board. No apologies for awful food. Just don’t bother.
UKDempsey . 2022-06-27
MORE AT TripAdvisor
Chicken was not cooked, one bite and it was like biting rubber. Save your money. They do not try to fix the problem either.
D4v3b17 . 2022-01-29
MORE AT TripAdvisor
Staff always hanging round side of restaurant smoking not cleaning hands after having a ciggarette. STAY away cleanliness inside is appalling.
Paul M . 2021-09-17
MORE AT TripAdvisor
Came here to order a party bucket for our grandchildren. Horrible Service disappointing. I was pushed out of the way by the delivery driver, no excuse me!! The food was almost inedible. The chicken tasted foisty. We threw it away. Waste of time and money. And food!!!!!!!! Disgraceful KFC.
616rosie88 . 2021-09-02
MORE AT TripAdvisor
This place has gone well down the toilet ,dirty store ,obnoxious staff and the food says it all Crap . WHEN DID YOU LAST CHANGE THE OIL IN THE FRYER.
alfredStokeOnTrent . 2021-08-01
MORE AT TripAdvisor
I have just ordered on Just eat from KFC Lytham Rd, After looking at the photos on the website I really wished I hadnt. Tables full of leftovers, floors dirty. I dread to think what the staff are like compared to everyones reviews, all saying RUDE and OBNOXIOUS. Well think its time that KFC had a massive clean up, I shall of course be reporting my findings to KFC Headquarters.
Paul M . 2021-07-24
MORE AT TripAdvisor
Walking around this part of town pub hopping my twin brother Stephen and I decided to visit this KFC for a tasty burger meal. Your typical KFC, a light and airy interior, modern decor and furnishings, staff were friendly but a bit disinterested, we got a chicken burger 🍔each and fries 🍟 ,the order was ready super quick , we tucked into our burger meals which were tasty, your typical KFC chicken burger and fries ,not the best burger I've ever tasted but certainly not the worst, it was just what we needed before heading to the pubs in this area. This KFC is easy to locate along Lytham Road, most definitely well worth checking out if you're in the area.
293neilk . 2021-06-22
MORE AT TripAdvisor
I got openly mocked and made fun of today at this KFC. It was so obvious and embarrassing that another staff member gave me a free bag of chips. None of the staff spoke to me however and it was a very uncomfortable experience. The...
GeorgieKA . 2021-05-12
MORE AT TripAdvisor
I went in this store, as I always have, to grab a quick bite to eat with friends to takeaway. Firstly, there were only 3 staff members on, only one that could use the till point. It took them 10 minutes to take my order...
Janefo23 . 2019-12-28
MORE AT TripAdvisor
The food was as expected but the staff were rude. I understand it might be frustrating in a town like Blackpool, but its no excuse when you’re getting paid to do a job.
mattr892 . 2019-07-06
MORE AT TripAdvisor
Kids love kfc. Chicken was lovely but unfortunately the chips are not so good. Cheap lunch but most of the chips went in the bucket.
elainehay . 2019-07-05
MORE AT TripAdvisor
Worst experience ever only 2 other customers in front of me but still took 10 minutes to place my order. I wanted a single Zinger Burger and chips with a Pepsi I had to repeat this 3 times before the guy behind the counter understood...
Lancaster222 . 2019-02-23
MORE AT TripAdvisor
foul ..soggy not "fries," weird chips and funky strange gravy...25 years....not my fave anymore...the chips were awful...the gravy that I love has been fiddled with....please people..if you have any sense and need a takeaway...the kebab shop 2 doors down from this shambles is better .
wjackiemarc . 2019-02-16
MORE AT TripAdvisor
I have been going to kfc on and off for 40 yrs.Loved just plain old chicken pieces ans chips.went tonight.chips awful.if you can imagine burnt on outside uncooked inside,drumstick ok but big pieces not cooked,we rang up to complain.they were rude.they said doing different chips...
Sharon T . 2019-02-06
MORE AT TripAdvisor
We got 4 pieces chicken where I should suppose to get 6 pieces. I asked for some ketchup but did not receive. However chips were awful.
Monikaumm . 2019-01-09
MORE AT TripAdvisor
We ordered a party bucket ,got it home was still hot ,even the chips. Store was very busy,best to go when it’s busy then you get fresh hot food.
alfredStokeOnTrent . 2018-12-05
MORE AT TripAdvisor
When you order 8 pieces but only get 6 by the time your home and it’s to late to go back.. it would be nice to be able to tell them about it if only the phone would get answered!! Two hungry teenagers at least...
Chris-p1981 . 2018-11-16
MORE AT TripAdvisor
Arrived at KFC to see a queue of around 9 people, only 1 till open. 2 staff members and a manager, Everytime I go in there they have no staff! Everytime there is a huge queue barely able to get in the foyer. After waiting...
Ben W . 2018-10-18
MORE AT TripAdvisor
Nice and clean, quick service and lovely food. It was quite busy but there was still plenty of seating available.
Vicky A . 2018-10-16
MORE AT TripAdvisor
we visited this during our recent holiday the staff we too busy chatting to friends and on their phones to bother about customers we waited 10 minutes before being served
agnes m . 2018-09-20
MORE AT TripAdvisor
Yet again terribly slow service and there were only two people in front of me..got home ..which is still south shore so not far in a cab..that was already waiting for me outside!! Got home..chips cold..and only got two pieces of dried up chicken..when I...
Tina-antia . 2018-08-27
MORE AT TripAdvisor
Aunque reconozvo que es un mes de mucho trabajo, también consideró que una multinacional como KFC debería de controlar el...
Fina S . 2018-08-06
MORE AT TripAdvisor
like most kfc restaurants the service is slow. 2 staff on tills. queues out of the door. food was ok once served
Craig L . 2018-08-06
MORE AT TripAdvisor
My friends and I use KFC all the time in Scotland definitely won't go back 2 this one again not great chicken cold chips and worst of all customer service terrible, 1 thing for sure it's NOT a FAST food shop.
Linda M . 2018-07-24
MORE AT TripAdvisor
Staff are disgusting they have a don't care attitude, food is greasy and cold even my dog turned his nose up at the cold chicken burger we brought home. part of the order was missing, not the first time but it will be the last....
bazablade1 . 2018-06-18
MORE AT TripAdvisor
I love KFC and this is one of the best I have ever visited.Called every night around 7pm and it was always busy but it was worth the wait as the chicken was superb.
clive n . 2018-06-10
MORE AT TripAdvisor
Stayed away from this place for years because the food was so bad. Someone said they had changed management so being late home last night decided to give them another try. Big mistake. Same warmed up chicken....and the fries were cold and dry..... NEVER AGAIN.
Blackpoolrose77 . 2018-06-07
MORE AT TripAdvisor
very handy near relatives, ideal for a quick meal when you've been out all day and don't want to cook!
Jo20082018 . 2018-04-05
MORE AT TripAdvisor
Made to wait at Farringdon for over half an hour. Told there were no wings, but that anything ordered with wings would be supplemented with an alternative product. No alternative product was provided. Food was cold. Mis-sold products and misled at the restaurant by staff...
Handermannek . 2018-03-08
MORE AT TripAdvisor
Well, this is the first time I have a negative comment about KFC. I appreciate it’s a takeaway and that’s what I wanted. There was no corn, no gravy, no coleslaw, no bottled drink and short staffed. They wanted to charge me £17.99 for a...
LancashirePaul . 2018-03-05
MORE AT TripAdvisor
Came last week with my daughter and was disgusted to find a bag of food all over the floor walked past 45 mins later it was still there I've send the pictures to environmental health won't be back!
Tracy D . 2018-02-24
MORE AT TripAdvisor
February 22nd went into shop for 2 mini fillets had a busy day so thought a quick snack might fill the gap it was a take away the shop wasn't busy one lady with a child in front of me so service was pretty quick...
bezray44 . 2018-02-22
MORE AT TripAdvisor
Portions were very small , very expensive and not good quality. Will not be going back & has put me off using KFC in future
EDJ25 . 2018-01-05
MORE AT TripAdvisor
Was looking forward to this as not had a KFC for a long time,coating on the chicken was really greasy and tasteless,whether they have changed the coating on it or not I am not sure but I won’t be back for a while,gravy was cold...
bovLincoln . 2017-10-15
MORE AT TripAdvisor
Not really Fast food took 20mins to get served then he never put in the gravy or beans... and gave me a chicken burger that was very dry like it had been cooked for hours when i went back in to complain they said that...
keith B . 2017-09-08
MORE AT TripAdvisor
The busier they are the less staff working. The food was cold the attitude of the staff was terrible and 3 days on I'm still waiting for half the order I paid for. Avoid at all costs
Honestandbluntuk . 2017-09-03
MORE AT TripAdvisor
They were nearly closed but stayed to serve us a fantastic meal on a cold Thursday night. Cheers guys, we will be back.
Scott M . 2017-06-10
MORE AT TripAdvisor
A menudo he estado aquí y no me puedo quejar del servicio, es justo lo que esperas cuando visite KFC. La comida siempre sabe fresco y el personal es muy agradable y servicial. Este es un gran lugar para ir con tus amigos.
kieranbruno . 2017-03-03
MORE AT TripAdvisor
Thought we would go KFC for a change for dinner, thought we would go this one, but was a bit wary as it's been getting worse every time we go. It wasn't too busy but still had to wait 5 mins before ordering, think the...
casinoshark . 2017-01-19
MORE AT TripAdvisor
i'm sure people who read my reviews must think I'm obsessed with cleanliness but when your a mum and take your child somewhere for their 'kind' of food its really important. Service quite quick... Plenty Of seating areas.. Clean toilets
Lynnehw7050 . 2016-10-24
MORE AT TripAdvisor
I've been going to this place every single time I come to Blackpool since it opened and never have I had a bad meal...always fresh and hot and place is get clean at best of times
wendy m . 2016-10-08
MORE AT TripAdvisor
Been going here for donkeys years, not every day but at least once every visit to Blackpool. I can always say that the staff are excellent at the Lytham Road KFC. However, the food on this occasion wasn't up to scratch, it was the right...
Dawn N . 2016-10-02
MORE AT TripAdvisor
Staff friendly Being going there years Lytham Rd. Always order 3 pieces of chicken and chips +gravy x 2.Both me and my wife have notice Chicken has got smaller all bones no chicken and fat. Coating on chicken thin layer on fatty skin not nice...
SuntanDave . 2016-08-29
MORE AT TripAdvisor
Well this must be the slowest KFC!!but once your being served the staff are brilliant maybe less chat more doing the spare tables were all cleaned as soon you got up and the floor was clean and a good point the food was piping hot
mark0002 . 2016-08-27
MORE AT TripAdvisor
First time in a while been back to this KFC due to food order bring wrong or food cold so i was quite surprised to get my order all correct and hot so happy days.
Keza1973 . 2016-08-23
MORE AT TripAdvisor
The slowest KFC in history. Take at the very least 20 mins to serve 1-2 people. If there's a Que don't wait, you'll be there all day. There's nothing "fast" about this fast food restaurant
Sam1138746 . 2016-08-16
MORE AT TripAdvisor
Went in quite late after the pub but it was well staffed and the queue moved pretty quickly. The food was quite good overall with the exception of a couple of overcooked bits of chicken.
Vicky A . 2016-08-10
MORE AT TripAdvisor
quick service & tasty chicken wont have to wait long till get served if in a hurry this is the place to eat out of
chris m . 2016-07-25
MORE AT TripAdvisor
What an awful outlet of kfc!! was waiting for the best part of 10 mins in which time an old woman tried to constantly push in. when it was eventually my turn the woman again pushed in and the staff member served her ahead of...
Julie P . 2016-04-28
MORE AT TripAdvisor
Toilets were grubby and smelly, food was below standard, cold greasy and tasteless, had to drown my chips in gravy to get some heat.
Clairewillis1 . 2016-04-06
MORE AT TripAdvisor
Always wary of KFC as you can have one good meal and the next six are bad, but on every occasion I have visited here, chicken has been fresh, piping hot and good service!
MarcusWP . 2016-04-03
MORE AT TripAdvisor
Yak is the word. Not very good tasting and badly presented. Friendly enough staff but the place looked as though it needed a good clean
Kimmi1234 . 2016-03-19
MORE AT TripAdvisor
Having used this outlet before we had no problem going in again late friday evening. Service was fine and quick. Got back to the hotel and started getting the meal out to find: the wateriest gravy ever, tiny bits of chicken, one so over cooked...
pearlGloucester . 2016-01-24
MORE AT TripAdvisor
Similary restaurants in North West
0 Opinions
Lovely Sunday family treat for my boys birthday. Food and drinks were spot on, and so was the service. We were well looked after by Jay. I’m sure he was hitting on the mother in law, but she loved it and it made the meal fun
202 Opinions
👍 Great customer service. Lovely burger and chips. Huge portion sizes. Strawberry cheesecake is the best. Thank you for my treat of garlic bread. Enjoyed it all. Delivered by a nice driver. 🫠
584 Opinions
Went here for tea on an evening I. Blackpool with my two sons. We were greeted by a very friendly person and seated straight away in a booth next to the window. The menu had lots of choice. We chose pulled pork burger, half roast chicken, loaded potato skins and some onion rings. We ordered and paid at the bar and the staff bought us our drinks and food. The portions were huge and everything was tasty and cooked to perfection. It’s also reasonably priced too. Would definitely come back when in Blackpool.
916 Opinions
Myself and best friend had been to the cinema . And by the time we came out so we decided on frankie and bennys . And boy we were so glad we did !! Our server turned out to be a manager . And I must say ... what an asset to your business! Made us feel so welcome . My friend is very pedantic with food but with the recommendations given she cleared the plate . Thank you so much for making us feel so special ❤️ we will be back Our visit was on Tuesday 8th October xx