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2.5

Based on 81 opinions finded in 1 websites

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Nº 674 in 828 in Blackpool

Nº 28 of 35 American in Blackpool

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor812.5

comment_iconOpinions

Awful place. Really rude staff. Order all wrong, and staff rolling their eyes like it was my fault. The place itself dirty and untidy.

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Johnno . 2024-10-20

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This place is absolutely shocking. My order turned up and the driver just sat there in the car, waited for a few minutes then when no one got out I walked towards the car and it drove off.

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Alexandra C . 2024-10-14

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Ordered 4 piece meal.chips gravy. Only ..sent 3 pieces . Not very good at all plus gravy .won't go back again .poor quality

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Andy J . 2024-08-11

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If you want your gravy poured all over your food inside the bag before it gets delivered to your family then see Scott the puppet manager from blackpool South KFC. What an absolute joker that kid is. This clown seems to think its acceptable to recieve your food like that

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sean o . 2024-01-01

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Customer service was absolutely horrendous. One of the staff members named Kyle was very rude as he shouted at me and my mum saying “ OI !!!!!YOU SCRUFFS CLEAR UP YOUR TABLE I SAW 5 OF YOU LEAVE BUT YOU DIDNT CLEAR YOUR TABLE” . We are a family of 4 with my dad and brother having left the kfc already so obviously he can’t count and me and my mum were still at the table and we were about to clear our table when he said those horrible things . We confronted him saying “we are still here, what’s your problem?!”. We asked to see a manager but they didn’t come out and all the staff were laughing and smiling while we were getting upset so it seems even the manager tolerates this behaviour . All these actions indicate racist behaviour. We didn’t even get an apology from any staff especially Kyle and he even said “I’m not bothered “. Kyle seemed very agitated and erratic in his behaviour so it seems he’s under the influence of drugs or substance or alcohol.

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Aaron Josh M . 2023-05-06

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Disgusting customer service and extremely unhelpful staff. Half of our food did not arrive and the manager on shift refused to take any responsibility or even try to fix the problem. Third time I’ve been to this location and third time it’s been a terrible experience. The staff at this store are some of the worst employees I’ve ever witnessed in a workplace. Externally unprofessional and not one member of staff seems to know what they’re doing or have any customer service experience.

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djsujc . 2022-12-22

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Lady at the front decided to throw my food at me and didn’t get my drink and when I asked she gave me a dirty look and ‘sighed’. She looked like she didn’t want to be there, poor standard of customer service will not be going again.

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625sharnam . 2022-11-14

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Ordered 4 mini fillets using the app and opted for the sweet chilli dip along with a piece of chicken and gravy. Lucky that I had gravy as my dip turned out to be the Spicy Supercharger Mayo. I have an intolerance to egg so the staff got lucky that I didn't use the dip. Need more QC and training for staff.

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M9705IJdavej . 2022-08-12

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Hard chicken, orders messed up every single time, staff too busy having a laugh sitting on the side board. No apologies for awful food. Just don’t bother.

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UKDempsey . 2022-06-27

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Chicken was not cooked, one bite and it was like biting rubber. Save your money. They do not try to fix the problem either.

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D4v3b17 . 2022-01-29

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Staff always hanging round side of restaurant smoking not cleaning hands after having a ciggarette. STAY away cleanliness inside is appalling.

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Paul M . 2021-09-17

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Came here to order a party bucket for our grandchildren. Horrible Service disappointing. I was pushed out of the way by the delivery driver, no excuse me!! The food was almost inedible. The chicken tasted foisty. We threw it away. Waste of time and money. And food!!!!!!!! Disgraceful KFC.

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616rosie88 . 2021-09-02

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This place has gone well down the toilet ,dirty store ,obnoxious staff and the food says it all Crap . WHEN DID YOU LAST CHANGE THE OIL IN THE FRYER.

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alfredStokeOnTrent . 2021-08-01

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I have just ordered on Just eat from KFC Lytham Rd, After looking at the photos on the website I really wished I hadnt. Tables full of leftovers, floors dirty. I dread to think what the staff are like compared to everyones reviews, all saying RUDE and OBNOXIOUS. Well think its time that KFC had a massive clean up, I shall of course be reporting my findings to KFC Headquarters.

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Paul M . 2021-07-24

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Walking around this part of town pub hopping my twin brother Stephen and I decided to visit this KFC for a tasty burger meal. Your typical KFC, a light and airy interior, modern decor and furnishings, staff were friendly but a bit disinterested, we got a chicken burger 🍔each and fries 🍟 ,the order was ready super quick , we tucked into our burger meals which were tasty, your typical KFC chicken burger and fries ,not the best burger I've ever tasted but certainly not the worst, it was just what we needed before heading to the pubs in this area. This KFC is easy to locate along Lytham Road, most definitely well worth checking out if you're in the area.

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293neilk . 2021-06-22

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I got openly mocked and made fun of today at this KFC. It was so obvious and embarrassing that another staff member gave me a free bag of chips. None of the staff spoke to me however and it was a very uncomfortable experience. The...

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GeorgieKA . 2021-05-12

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I went in this store, as I always have, to grab a quick bite to eat with friends to takeaway. Firstly, there were only 3 staff members on, only one that could use the till point. It took them 10 minutes to take my order...

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Janefo23 . 2019-12-28

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The food was as expected but the staff were rude. I understand it might be frustrating in a town like Blackpool, but its no excuse when you’re getting paid to do a job.

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mattr892 . 2019-07-06

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Kids love kfc. Chicken was lovely but unfortunately the chips are not so good. Cheap lunch but most of the chips went in the bucket.

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elainehay . 2019-07-05

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Worst experience ever only 2 other customers in front of me but still took 10 minutes to place my order. I wanted a single Zinger Burger and chips with a Pepsi I had to repeat this 3 times before the guy behind the counter understood...

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Lancaster222 . 2019-02-23

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foul ..soggy not "fries," weird chips and funky strange gravy...25 years....not my fave anymore...the chips were awful...the gravy that I love has been fiddled with....please people..if you have any sense and need a takeaway...the kebab shop 2 doors down from this shambles is better .

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wjackiemarc . 2019-02-16

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I have been going to kfc on and off for 40 yrs.Loved just plain old chicken pieces ans chips.went tonight.chips awful.if you can imagine burnt on outside uncooked inside,drumstick ok but big pieces not cooked,we rang up to complain.they were rude.they said doing different chips...

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Sharon T . 2019-02-06

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We got 4 pieces chicken where I should suppose to get 6 pieces. I asked for some ketchup but did not receive. However chips were awful.

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Monikaumm . 2019-01-09

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We ordered a party bucket ,got it home was still hot ,even the chips. Store was very busy,best to go when it’s busy then you get fresh hot food.

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alfredStokeOnTrent . 2018-12-05

MORE AT TripAdvisor

When you order 8 pieces but only get 6 by the time your home and it’s to late to go back.. it would be nice to be able to tell them about it if only the phone would get answered!! Two hungry teenagers at least...

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Chris-p1981 . 2018-11-16

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Arrived at KFC to see a queue of around 9 people, only 1 till open. 2 staff members and a manager, Everytime I go in there they have no staff! Everytime there is a huge queue barely able to get in the foyer. After waiting...

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Ben W . 2018-10-18

MORE AT TripAdvisor

Nice and clean, quick service and lovely food. It was quite busy but there was still plenty of seating available.

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Vicky A . 2018-10-16

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we visited this during our recent holiday the staff we too busy chatting to friends and on their phones to bother about customers we waited 10 minutes before being served

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agnes m . 2018-09-20

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Yet again terribly slow service and there were only two people in front of me..got home ..which is still south shore so not far in a cab..that was already waiting for me outside!! Got home..chips cold..and only got two pieces of dried up chicken..when I...

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Tina-antia . 2018-08-27

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like most kfc restaurants the service is slow. 2 staff on tills. queues out of the door. food was ok once served

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Craig L . 2018-08-06

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Aunque reconozvo que es un mes de mucho trabajo, también consideró que una multinacional como KFC debería de controlar el...

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Fina S . 2018-08-06

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My friends and I use KFC all the time in Scotland definitely won't go back 2 this one again not great chicken cold chips and worst of all customer service terrible, 1 thing for sure it's NOT a FAST food shop.

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Linda M . 2018-07-24

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Staff are disgusting they have a don't care attitude, food is greasy and cold even my dog turned his nose up at the cold chicken burger we brought home. part of the order was missing, not the first time but it will be the last....

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bazablade1 . 2018-06-18

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I love KFC and this is one of the best I have ever visited.Called every night around 7pm and it was always busy but it was worth the wait as the chicken was superb.

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clive n . 2018-06-10

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Stayed away from this place for years because the food was so bad. Someone said they had changed management so being late home last night decided to give them another try. Big mistake. Same warmed up chicken....and the fries were cold and dry..... NEVER AGAIN.

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Blackpoolrose77 . 2018-06-07

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very handy near relatives, ideal for a quick meal when you've been out all day and don't want to cook!

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Jo20082018 . 2018-04-05

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Made to wait at Farringdon for over half an hour. Told there were no wings, but that anything ordered with wings would be supplemented with an alternative product. No alternative product was provided. Food was cold. Mis-sold products and misled at the restaurant by staff...

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Handermannek . 2018-03-08

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Well, this is the first time I have a negative comment about KFC. I appreciate it’s a takeaway and that’s what I wanted. There was no corn, no gravy, no coleslaw, no bottled drink and short staffed. They wanted to charge me £17.99 for a...

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LancashirePaul . 2018-03-05

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Came last week with my daughter and was disgusted to find a bag of food all over the floor walked past 45 mins later it was still there I've send the pictures to environmental health won't be back!

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Tracy D . 2018-02-24

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February 22nd went into shop for 2 mini fillets had a busy day so thought a quick snack might fill the gap it was a take away the shop wasn't busy one lady with a child in front of me so service was pretty quick...

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bezray44 . 2018-02-22

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Portions were very small , very expensive and not good quality. Will not be going back & has put me off using KFC in future

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EDJ25 . 2018-01-05

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Was looking forward to this as not had a KFC for a long time,coating on the chicken was really greasy and tasteless,whether they have changed the coating on it or not I am not sure but I won’t be back for a while,gravy was cold...

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bovLincoln . 2017-10-15

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Not really Fast food took 20mins to get served then he never put in the gravy or beans... and gave me a chicken burger that was very dry like it had been cooked for hours when i went back in to complain they said that...

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keith B . 2017-09-08

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The busier they are the less staff working. The food was cold the attitude of the staff was terrible and 3 days on I'm still waiting for half the order I paid for. Avoid at all costs

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Honestandbluntuk . 2017-09-03

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They were nearly closed but stayed to serve us a fantastic meal on a cold Thursday night. Cheers guys, we will be back.

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Scott M . 2017-06-10

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A menudo he estado aquí y no me puedo quejar del servicio, es justo lo que esperas cuando visite KFC. La comida siempre sabe fresco y el personal es muy agradable y servicial. Este es un gran lugar para ir con tus amigos.

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kieranbruno . 2017-03-03

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Thought we would go KFC for a change for dinner, thought we would go this one, but was a bit wary as it's been getting worse every time we go. It wasn't too busy but still had to wait 5 mins before ordering, think the...

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casinoshark . 2017-01-19

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i'm sure people who read my reviews must think I'm obsessed with cleanliness but when your a mum and take your child somewhere for their 'kind' of food its really important. Service quite quick... Plenty Of seating areas.. Clean toilets

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Lynnehw7050 . 2016-10-24

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I've been going to this place every single time I come to Blackpool since it opened and never have I had a bad meal...always fresh and hot and place is get clean at best of times

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wendy m . 2016-10-08

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Been going here for donkeys years, not every day but at least once every visit to Blackpool. I can always say that the staff are excellent at the Lytham Road KFC. However, the food on this occasion wasn't up to scratch, it was the right...

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Dawn N . 2016-10-02

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Staff friendly Being going there years Lytham Rd. Always order 3 pieces of chicken and chips +gravy x 2.Both me and my wife have notice Chicken has got smaller all bones no chicken and fat. Coating on chicken thin layer on fatty skin not nice...

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SuntanDave . 2016-08-29

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Well this must be the slowest KFC!!but once your being served the staff are brilliant maybe less chat more doing the spare tables were all cleaned as soon you got up and the floor was clean and a good point the food was piping hot

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mark0002 . 2016-08-27

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First time in a while been back to this KFC due to food order bring wrong or food cold so i was quite surprised to get my order all correct and hot so happy days.

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Keza1973 . 2016-08-23

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The slowest KFC in history. Take at the very least 20 mins to serve 1-2 people. If there's a Que don't wait, you'll be there all day. There's nothing "fast" about this fast food restaurant

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Sam1138746 . 2016-08-16

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Went in quite late after the pub but it was well staffed and the queue moved pretty quickly. The food was quite good overall with the exception of a couple of overcooked bits of chicken.

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Vicky A . 2016-08-10

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quick service & tasty chicken wont have to wait long till get served if in a hurry this is the place to eat out of

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chris m . 2016-07-25

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What an awful outlet of kfc!! was waiting for the best part of 10 mins in which time an old woman tried to constantly push in. when it was eventually my turn the woman again pushed in and the staff member served her ahead of...

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Julie P . 2016-04-28

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Toilets were grubby and smelly, food was below standard, cold greasy and tasteless, had to drown my chips in gravy to get some heat.

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Clairewillis1 . 2016-04-06

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Always wary of KFC as you can have one good meal and the next six are bad, but on every occasion I have visited here, chicken has been fresh, piping hot and good service!

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MarcusWP . 2016-04-03

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Yak is the word. Not very good tasting and badly presented. Friendly enough staff but the place looked as though it needed a good clean

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Kimmi1234 . 2016-03-19

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Having used this outlet before we had no problem going in again late friday evening. Service was fine and quick. Got back to the hotel and started getting the meal out to find: the wateriest gravy ever, tiny bits of chicken, one so over cooked...

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pearlGloucester . 2016-01-24

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