KFC - Saxon Gate in Milton Keynes

Date 27 Aug 24 Order no 7065 Thanks the putting 7 pieces of chicken when ordered 10 pieces!!! Things must the tough out there. Called your restaurant more than 5 times but nobody bothered to pick the phone.

Good food. horrible customer service. gave no one spoon with their mash or rice etc when i asked for one they were rude and hesitant. wrong size bag. slow service

Absolutely disgusting staff opening the seal on the beans with his teeth spitting the plastic from lid out of the open beans then bean juice all over his face once noticed I spotted him and got my phone out hid behind the corner but reflection of him u could 100 percent see he continues to do it disgusting no hygiene in this restaurant needs shutting down or health inspection my feet was getting stuck to the floor how sticky and dirty it was so glad I had spotted him and disgusting revolting man don't eat from here please avoid

The lady in the drive through window was very rude racist towards me and also the manager Nathan swearing at me and my wife called us blady indians

You wouldn’t define the experience as fast food by any stretch of the imagination One of those instances where you end up getting out of the car and having a moan at the counter All felt somewhat chaotic in there However, when the food did come it was very good, hot and clearly freshly cooked, about the first time ever I was able to eat KFC fries!

Don’t trust them, always check your order before leaving premises. Ordered the street party bucket and they intentionally took off the POPCORN CHICKEN, which I think was deliberate. The food is very salty, they have altered the recipe.

I popped into the MK1 KFC to grab my son a quick snack. When I walked into the restaurant to order, the people behind the desk were completely ignoring the customers who wanted to order food! I approached a member of staff who reluctantly wanted to serve, the server did not understand what I was saying and I could not under what she was saying, I finally managed to order. I noticed a family waiting for their food, the dad told me that they had been waiting 30 mins. The server behind the desk hadn’t even put their order through! Whilst waiting for my order more customers came in to order, the servers behind the desk continued to ignore the customers, one lady walked out! The family who’s order was forgotten & who were waiting 30 mins finally got their food & went to sit down to eat it, they approached the staff member as their chips were cold! When they asked to speak to a manager the staff member rudely replied he had gone home but sent someone out to talk to them, but he just made excuses. More customers walked out!! Would I return to KFC MK1 or any KFC, the answer NO !!! Poor customer service and it’s definitely NOT fast food!!

Had a trilogy box meal. First bit of the burger was fine, the other more than half had the texture and toughness of the sole of a shoe, completely inedible. I was left hungry so went back to try to get a replacement. The server understood but the manager got involved and said that as I had eaten some of the chicken and the bun they wouldn’t do anything. Zero apology for the terrible chicken, made to feel like I was in the wrong. I even offered to pay for the second bun. Maybe he would have been happy if I threw up the first one at him? Avoid, there are plenty of KFC in MK. While none of them are very good this is the worst by far.

Terrible place. Can’t take an order, can’t serve. Unbelievably slow and slim grasp of English language. Avoid at all cost.

Visited today with my family. Ordered via the screens inside the door. Waited for ages for our meal. Got back to the table to start to eat..... Here's where it begins..... Ordered a kids meal for my daughter with an ice cream...... It came with no drink, no chips and no ice cream! Ordered hot wings..... They were no bigger than two 10p's side by side..... Not exaggerating either. My Son had a box meal..... Came without the chicken side and the burger was more like a mini fillet you'd expect in a kids meal. Husband ordered a Tower Box meal, it was supposed to be a tower but it came with no hash brown on top, only the chicken burger with lettuce and mayo. I ordered a Fillet burger meal, an adult meal, it came out more like a kids meal. We spoke to a manager and all he did was give us a fruit shoot for my daughter's meal..... He said that was the best he could do! Then he walked off back to wherever he was hiding beforehand! Should have taken more pictures, but the food was so small I'm not sure I could have got a clear enough picture of it! Useless trip all round! Won't be going back there any time soon. I will be writing to KFC head office also!

The staff are surly & unfriendly. I didn’t get eye contact from any of them. Despite several tables being free, we saw several people leave as none of the tables had been cleaned. Even tables that had been cleared there are no anti bac wipes or spray available to sanitise the table before using it. We’ve been to this unit several times & experienced the same issues each time. I know it’s kfc & not the ritz, but as a food outlet, cleanliness should be a TOP priority & reference to Covid measures seems to be no more than lip service.

I popped to kfc with my grandson. All he wanted was boneless chicken fillets and fries. Charged me 8.17. He didn’t want a drink. Won’t be going there again. He said the prices have gone up, fair enough. Think they charged me for a combo meal.

Ordered a 12 piece boneless box on the website price was £17.99 paid £18.99 had to ask for drink coleslaw sweet corn no dips or napkins and it tasted terrible. Last kfc for us.

This was the worst service I've ever had waited to get served for 40 mins with staff just standing around doing nothing to get a 6 peace Bargain Bucket and the large Pepsi Max the chicken seemed like it was old chips taste like reheated chips but also cold and my Pepsi Pepsi Max was not fizzy it was flat so I suggest no one to delete from there it cost me over £13 so basically I got ripped off it was disgusting in the end I gave the chicken to my dogs and the chips went in the bin I Live Local so I'll be telling all my friends to stay away it should be closed down we've got new staff know what they're doing not happy

First of all the self service board took forever to load and then to proceed to not give me a receipt so I didn’t know my order number, it then took an hour to get my food along with all the other people inside them to receive cold food. The worst KFC I’ve ever seen or been don’t don’t bother find another one or go to mcdonald’s across the road. Also dirty.

Absolutely horrific visit. Never ever ever again. Staff prioritise Uber eats orders- restaurant full of customers waiting in excess of 45 minutes from ordering our meal to sitting down to eat. One lady concentrated on deliveries and not sure what the other 5 staff were actually doing as they werent serving!! Terminals not giving out receipts causing confusion at the counter. One main gripe we had - paid extra for large meal 1.60 extra but the drink only available in one size? Tiny bag of chips given. Food by time we got it was tepid. Service was totally shocking, no organisation whatsoever. The excessive 45 minute wait was not acceptable and staff showed no sign of apology and the food could have been hotter. If I had not have paid, I'd have walked out. But this has finished me for this store. Disgusting dirty tables, spilt drinks on floors, noone cleaning front of house. No excuse for it.

Hurried out of iKEA and no queue here - found out the reason why! Went in - hand santizer didn't work, asked if they had another - told none of them work. Ordered a meal - no drinks provided, complained and got the drinks I had ordered. Went to the tables, disgusting, mess everywhere and very unclean. Got food out, half of it missing, went back and complained. This place is a slum with no customer service whatsoever.

This was the worst visit to KFC that I've ever had. The staff simply couldn't give a dann. Despite the tables all being filthy and there not being many people waiting to be served, the staff were more content doing "busy" work. When we asked someone to clean a table they did roll out but decided that just the specific table needed cleaning. The food arrived with no napkin, no salt, no face towel. I'm actually surprised that the food arrived. Sadly, like many places, they use covid as an excuse to just get lazy.

What a poor experience.Under staffedSlow servicePut the brand in a poor light. Drive thruI ordered 2 box meals and 2 kids mealsSweetcorn missing x 41 wet wipe for 4 peopleNo ketchup included even though askedAlso Oreo Krushem not available1\3 of the kids meal missingExtremely upset kids No reciept provided by the restaurantRang to tell them 10 after order once we got home. Got told come back to get the rest. Really?????HmmmThen I got if you come again next we will give it to you … ridiculous Angry dad upset kids

I visited kfc staydium on the 28/06/2021 I went all the way home, and 4 chips was missing from order, the lady at the collection point lied and said she checked plus they don’t seem to want to give sauces, they definitely never offer, and they did not even give me a receipt, the service from the staff is a very low standard, even when ordering through the intercom all they say is Anything else that all they say, just like a robot that’s the way they were trained I guess, absolutely no customer service at all, it just comes across as rude, I went to a kfc in Great Yarmouth all the staff were friendly with a natural good customer service, lol your not going to get that in Bletchley.

If you want fast food this is not the place , 30 munites wait for food on drive true when I get to window , they ask me to wait in car par park more !!!!! It’s a joke

Complaint tonight and bad customer service AWARD goes to KFC MK DONS BLETCHLEY! Tonight ordered 4 KFC meals and at the collection point i queried why the meals were in bags and not the boxes that they display they come with to be told they don’t have boxes available. This made it hard to see if the order was all there as i had been waiting 30 minutes to be served and the queue was mounting up behind me of cars in the drive thru. I questioned the man and said i didn’t feel all my meals were there and he confirmed they all were. I got home to find that a proportion of the food was missing, 4 hotwings, 3 strips, and a portion of chips to be exact. I rang KFC MK DONS BLETCHLEY and after waiting 5 minutes for them to answer the store manager told me they had checked CCTV and all my order was put in the bag and for me to contact customer services? So basically he was implying i was lying? I had the food in front of me i can see exactly what was missing! I’m appalled by this mis trust i have nothing to gain by telling them their orders need to be checked before handing it over to their customers, secondly while sitting waiting 30 minutes for my food i had the opportunity to take a photo of their over flowing bins which also questions if this is what the customer can see what is it like what we cannot see? It only takes a few minutes to empty the bins after all.

I am 9 months pregnant and I ordered a tower burger, I pulled out some lettuce and most of my lettuce in my burger was brown!! . This is disgusting. You should be following food safety and changing the lettuce when needed. I should report this to food safety but in a few months hopefully you will make the appropriate changes and maybe I can enjoy the burger again.

We ordered an original rice box and 10 hot wings that came with a water and a tango. Instead we received a wrap, 2 portions of chips and beans, 2 chicken banquets and a Pepsi max and a 7up. We contacted uber eats and called the restaurant plenty of times for them to not answer and not be given a refund. Devastated.

Food tasted good, but something was wrong with the chicken, my self and 2 other that had the chicken, we all had the runs, not good at all, not happy.

My family and I visited this KFC today after being turned down from restaurants as they were busy from the eat out to help out scheme. We weren’t disappointed by our experience today and have always enjoyed eating at this KFC many a times. We didn’t wait long in the queue to be served and was assisted to a table quickly after it had been cleaned for us. They got our big order correct and arrived very quickly. The food came hot and tasting lovely. Service was quick and staff members were very nice. The staff seemed to have what was a busy day under control.

Perfectly understand the restricted menu due to the Covid Pandemic and impressed by the corporate reaction of Door Notice telling you to wear a mask (except when eating), the automatic sanitisation station, the one way systems for customers & delivery drivers, the screens and social distancing for tables. Very impressive said policies but what happened what happened to the actions, or should I say NON actions.When I arrived, queue was about 15 strong with only one person and myself wearing a mask. Not an easy thing to police if you are a staff member but with other restaurants operating a meet and greet policy, these things would be easily sorted - but would it hit the profits????. Next issue? You order at one point and collect the food at another spot alongside. You don't head to the ordering point until it clears the previous customer but after ordering and you need to pick up your food, join the queue which has no social distancing - must be chaos when the place is busy.Having obtained my order, it was off to find a table. These are laid out safely and once sitting down, I noticed other customers taking over vacant tables which had no santitisation being done at all. In fact one rather grubby table had a fair amount of food lying on the floor - really came to the conclusion that this outlet was a dangerous place to eat in and the risk of picking up the virus must be pretty high - talking of which, no Track and Trace took place so guess if I did pick it up, nothing would be available to help identify fellow diners.Only thing to say is, I'll certainly be giving all KFC restaurants a wide berth whilst the Virus is around. Looks like the Corporate efforts are less enthusiastically managed on site!

Don’t bother..ripoff bought a £25 party box..not 1 breast piece out of the whole order. Maybe this was because I was NHS and got 10% discount..or maybe the staff save the prime cuts for friends or others that may fit their own types. How can you not get one piece of breast out of £25 of chicken. Disgusting

First of all after waiting for a lifetime for my order I then get home and half the items were missing. Absolute joke will never be back to this store. There was no sense of urgency at all.

Always head for KFC whenever possible. Today , piping hot food and lovely freindly staff. My foster boy is also a KFC fan. He's a big eater but there is always enough food for him

This place was awesome when it first opened but now the place is in decline, please check all your food from drive through or at the tills, every time there are items missing. The staff needs retraining or they need to get better staff but these problems comes down to the management. The wings I got were so small and so dry. Burger King is the place to go for fast food

Ordered only to receive incorrect food, when questioned was told that we didn’t order what we said we did! Then we asked for ketchup and were abruptly told to get it ourselves. Th

Visited on a Sunday evening around 8:00pm. Staff spoke in their own languages. I wasn’t served for a solid 5 minutes, maybe longer, after standing at the counter and people recognising my presence as well - No one else was waiting at the time. Got my food, I wasn’t served my drink and the assistant started serving someone else. I asked for the drink, and was provided with it along with an apology. The burger bap was really hard like it had been kept warm for a long time. The salad was not fresh at all, see photo, had to take it out. I can let one or two of these things slide, but combination of them all provides a poor service and experience all round. KFC should be mystery shopping this “restaurant” big time. Won’t be visiting again.

The drive through times are a little bit of a wait and sometimes the points are not always transferred to your account so always ask for a receipt.Every now and then they always forget the wings to the order when I order extra.Average fast food place

Surprised at some of the negative reviews as my experience suggested a better scoring.Being next to the football stadium could have a bearing as when we visited, it was probably quieter than on a match day (but still pretty busy).Often KFC can serve up greasy food but not here. Lovely crispy chicken and delicious chips (or fries as the seem to be called here. Two very tasty dips (mayonnaise & sweet chilli) and drinks rounded off a good experience.Maybe a case of choosing your time to visit?

I took my family out on Sunday 18/08/19 to KFC CMK, the whole table was so dirty, have to clean it myself and when we got our order the chicken Fillets was so salty. Very disappointed

I took my grandchildren there to pick up some food, the first guy, couldn’t understand me when I asked for two children’s meals one popcorn chicken and one lunch box and gravy, in the end he tutted and turned the tannoy off, I was beckoned to the next window, where again they didn’t understand what I wanted, in the end he repeated it back to me, which was right, when we got home no gravy!!!!!!!!! My grandson was mortified!!!!!! The staff were so rude and dismissive

I am a lover of KFC and decided to visit this one on my way to another location, it was my first time here and with past experience, KFC has always been fast friendly and good food!

I went here on two occasion recently and oath times was unforrtunate to have the same awful experience. Long queues, due to one person serving, dirty tables, full bins, yet on both occasions plenty of staff stood chatting.

Recently visited KFC by the STADIM MK DONS arena . Service very very slow as only one over worked lady serving. Madness on a Saturday afternoon surely ? No wet wipes with meal so thought would use the toilet facilities only to be met by all 3 urinals full to brim with urine as the drains must be blocked . It says on a sign in the loo's that they are checked regularly , yeah right …. and to contact a manager if there is an issue.. what queue up for half an hour in food queue to tell the lone server to bring me a manager ? No. Sorry Colonel Sanders but you did a big FAIL on this visit … not very good at all... best place for KFC is at WESTCROFT as they more or less cook to order as it is a teeny tiny KFC and the staff are really HAPPY and FRIENDLY...

Haven't been to this particular branch before as forgot it was there!

Well what an unpleasant stop for food before work

Mess everywhere, sticky floor, Staff unwelcoming, rude. Items not available for orders. Milkshake machine out of order. No napkins available. Won't be back

Like a bit of KFC from time to time. However, this KFC (been 5-6 times) is staffed by pond life (a couple of exceptions of course). No people skills, manners, sense of customer service. Fries are never crispy, chicken is delicious. KFC -please, what is your recruitment policy, as no joke, my dog would be more efficient/understanding in this place.

Been here a couple of times recently, and have been thoroughly disappointed with the whole experience.

This has to be the worse KFC outlet in the country. Every time we have been there they have totally messed up the order. Some of the staff are pleasant. Some. The other staff are very unhelpful and some simply don’t understand the order. This is the worse KFC we have ever visited and we have been a few times. The place is a great location but the staff and lack of understanding orders. Never again.

يفتح لوقت متأخر. يقدم الأكل مطبوخا في الحال ومناسب لمن يقضي وقتا في المنطقه المحيطه. يعيب على kfc عدم توفر بعض الأطعمه في وقت متأخر من اليوم ليلا . عدا ذلك فأسعاره جيده والأكل لذيذ وخدمة العملاء ممتازه.

Every single time I come to this branch of KFC (the others in Milton Keynes being low quality) at least I get some alright food. However check your order carefully - I can't remember a time when I got the right order - short portions of fries, drinks with ice in when requested not to, wrong burgers, missing bits of the order.

Not very good tonight. We were served by a lady who couldn't speak English clearly enough and when questioned about the products couldn't even explain how they where different. Im so fed up of being served like this. I'm not at all bothered who serves me as long as we understand each other and they are helpful. On top of that we had cold chips and cold chicken, sent both back. Also while we were eating many customers went back to the counter complaining an item was missing from their bags. Come on guys pull your socks up

Ordered zinger burger with extra mayo, reiterated extra mayo. Came with no extra mayo! After finishing my meal realised I hadn’t been given my drink. Awful service and the staff have very poor spoken English. Stay away from this one as the reviews seem to indicate.

They had run out of most items on the menu so finding something we wanted as a family was difficult. We staff behind the counter were all nonchalant with a couldn't care less attitude. All in all not a great visit.

It seems from the Trip advisor reviews that you are really playing Russian roulette at this branch of KFC with praise and condemnation dished up in equal measures, sometimes cold & greasy with things missing but also quite often freshly cooked, quickly and with a smile?

We go here quite often, the staff are always really friendly and helpful. The food is always piping hot and never greasy. Sometimes a little more attention could be taken to ensure the tables are cleaned after use. Definitely the best for many miles around.

Walked in not to busy have are order taken but the person who served us did not fully understand English and messed up my order. the chicken seemed really watery the chips where hard overcooked some undercooked but I did not as for a refund as I will stick to my KFC at my local area its a shame as this is a good location for a KFC yet poor staff quality and its because of the dealing of not being wanted and bad cooking skills I will give 1 star

We popped in via the drive through on Saturday, the first window where we placed our order was staffed by someone who had no manners, no please, no thank you, the second window where we paid was exactly the same, the staff member didn't say please or thank you when asking for the money or giving the change, the 3rd window where the food appeared was also the same, staffed by someone who had no please or thank you about them, when we got home (less than 5 minutes later) the food was lukewarm (with the exception of the beans) and unbelievably salty. Surely the staff are taught manners at their training sessions before their employment starts? manners cost nothing but lack of manners has cost this restaurant a customer.

First time i went server was so rude as he rushed us then became rude and disrespectful so we left and complained to kfc,we got a voucher and decided to give them another chance !! Missed food from my order and had cold mini fillets at 30°. When i go to drive thru window then makes me wait another 5 mins in the cold and wants me to go back through my order and tell him how much i spent ! Time he gives me the missed item rest of food is cold. How can this place be so bad!! Its not hard to get a order right and serve hot food hot. Im going to make a video and probe food and put on you tube to prove this awful service. If KFC could tell me a restaurant that wont mess my order up and serve hot food i would be very gratefull !!!!

Went through the drive through around 8pm October 21st and felt very rushed. The man taking my order didn't even allow me to finish saying the item I was ordering. My order also came with 2 sides and he for me let me pick a second, he presumed I wanted 2 of the same. It wasn't even busy. Very poor customer service

3 weeks in a row missing items, it's beyond a joke, how about more staff to cover the busy lunch times.. We won't be using this place again, missing large fries, missing 2 spicy chicken sides and beans.. This establishment is a joke don't waste your money

After a shop round Ikea, we stopped in for lunch. The queue was almost out the door and only two...

Just called in for a quick pre-cinema burger dinner. The burger as was OK but the fries were cold. The...

Popped in for a quick lunch after shopping.Wasn't expecting the world but clean tables and hot food at least would have been nice.Staff seem to be in their own little world and ignore customers they've already had money from.A guy came round and cleaned the table next us while we were eating. Picked up all our stuff and moved it around without asking. Rather inappropriate and rude.Would recommend using this as a drive through instead of eat in.

Stopped by for takeout. The server Luckman was great and even suggested the wings which were lovely. Best KFC in town. Will be back!!

As this was conviniantly located near the MK Dons stadium we wanted simple eats for our journey back home. Thougn fairly busy it did not take to long for our order to come. It's a KFC it was fresh and salad was crisp. Just the job.

It was good to go to KFC with family. The kids loved the food.The staff were friendly and restaurant was clean.

Stopped off here for lunch only due to every other restaurant very busy due to a marathon run at the stadium.This resturant was extremely messy and seemed to be unorganised but we were hungry and hopes lunch would be alright.My wife found a hair ( looked like facial hair or public) in her chips and the chicken drum sticks in our box meals were greasy on the outside and under cooked in the middle. I have found every kfc I have ever been in dirty looking and always say never again but after about a year we forget and end up in one again. Hopefully we remember I thoughts and don't waste our money or our health in the future. Sorry but kfc really need to rethink the way their outlets are run.

Can't really be harsh with this place but to be honest it's hit and miss here, some days the food is really good and other times it's pretty average, this time it was average, some of the food was cold by the time we got home and we live less than 3 mins away, I think they over cook and it's sitting around for a while, it was edible but not that enjoyable

Waited 25 minutes in the drive thru before I could even order my food at which point I was told I couldn't do card payments today so I went inside the restaurant to explain my frustration to the staff (been sat half an hour to be told to go elsewhere or get cash out) and ask why there was no sign to say you weren't taking card payments today to which he pointed at the line of people behind me and said "do you think we've got time to do that" understandable but still no excuse and definitely no way to speak to me. At which point I asked for the manager (which I had seen through the drive thru window) and was told he wasn't in. I pushed the staff door and asked who that was then to which the first staff member just walked away. Asked the manager to come out and long story short he asked me what my problem was and what is he supposed to do about it. I want some respect. By the end of this conversation both the original member of staff and the manager hid behind the door and refused to see me(not that I had said anything threatening other than demanding they showed me some respect) other than shout silly things through the door which would have got themselves hurt should they not have been hiding however they are inappropriate to say on here. Sort it out boys.

Nothing special. Chicken was cold and the fries too salty. Fast service though. OK if you are in rush and just want something to fill you up

Quick service and nice food, just shame some staff members didn;t understand or speak very much english

Buen precio y cómoda estancia. La comida acceptable . Recomendado para comida rápida o visita familiar.

Located right next to Stadium MK can be very busy on match days. Asides from that it is a KFC. Not too many seats in the restaurant.

Unfortunately there isn't one nearer to us and so we use this venue for our KFC takeaway. The service is pretty good and the food is what You would expect from KFC to be.

Had to check to make sure they hadn't given me a mini fillet in my bun by mistake. It was that small. The bun was so thin it was like paper on the bottom poor quality they told me iy had shrunk in the toaster mmm. by toast does not do that. Wet towel was dry staff rude manager didnt care i had complained at all said it was normall guy out front said its cause they buy in cheap (not sure what that means) almost they laughed and could not believe i complained wont go there again. To the manager no its not the normal size fillet as well you know i do visit other sites.

standard KFC food but the servers very often get the orders wrong so your 3 piece variety meal might be a 2 piece or might not have any hot wings....This has happened at least 5 times & they are usually swamped so expect to queue up to complain

it has to be the worst fast food outlet based on the in ability of the staff to take simple orders.i feel it must be kinked to having to work on the minimum wage and the body is there behind the counter but nothing else is switched on in the brain box.it really comes down to giving up and sitting down with an order that the table at the far end of the restaurant ordered.ive tried approaching the most alert employee that i visibly can identify whilst queuing, only to find that ive failed to connect verbally.they appear to listen but fail to store the given information, then successfully action it. foods ok but be prepared to haggle to get your hearts desire fulfilled.

great for kids. Food Was amazing. food cooked to ok, can be sloopy at times! Customer service was great.

When in Milton Keynes , a visit to KFC is always on the cards. Family orientated means a Bucket Meal of on my own a Box Meal with a drink for £2.99. Good Value for money.

Not normally a big fan of KFC - particularly the one over at Bedford interchange However, this newer one by stadium MK was good todayWe used it in advance of MK Dons last match of this season.Despite being crowded, service was promptMy fillet tower burger was fresh and tasty - as were my friesGood

So came to KFC for a quick snack. Upon first entering the store it "looks" clean but on close inspection it's actually very sticky and not clean. We had to ask the guy who was mopping the floors to clean the tables for us. We chose a window seat and the even the window sill where I lift my wallet and keys when picked up was sticky. We ordered our food at the desk and it came quite quickly. The staff was very friendly and helpful. Don't use the drive through though, as you wait forever to get served and then wait even longer as they only have one person who serves you at both windows. So if you want your food quick it's best to take the time to park up and come inside. Ample parking spaces outside and it's right next to the MK stadium with lots of other fast food restaurants around.

I have only ever used this KFC two time's, and both times it was hard work trying to order simple takeaway chicken and chips and a few other bits, Both time's the staff in there couldn't get my order Right, So now I give it a Miss,

It is very good as it would be for a fast food chain however it does get very busy and you may have a wait to be served

There are never consistently great KFCs; there are OK branches and terrible ones. This one is the latter. Dry chicken, lukewarm, limp fries and a staff who couldn't make it any clearer that they don't want to be there and are doing you a favour by serving you.We have a KFC once or twice a year and occasionally we have a great, freshly cooked one that restores our faith but this place is a dive and a poor advertisement for the company. Avoid like the plague.

I have been to this KFC many times, out of 8 visits I only received the correct order twice. Often I get more than I order (must be losing the business money) but the orders are often not what I asked for. The last order was for a Zinger tower meal and a fillet tower meal, instead we received 3 tower meals, 2 gravy, chicken wings and 4 fries. The staff don't acknowledge customers and frankly need to be re trained or new management put in place.

Went here as a treat....staff were disinterested and seemed to be on a different planet. Once the lady has served us we sat down and realised we were one drink short, I suppose 5 out of 6 isn't bad (haha), the food was tepid at best - when I went back to demand another drink the lady said to another member of staff "give him a Coke"!!! So angry I will be writing to kfc to try and get an apology.

We visited this outlet the staff were surly and could not understand what we wanted once this was resolved the food was cold and the replacement items were thrust at us and were once again cold. We decided to cut our losses and left hungary.

Popped in for a quick lunch with a friend yesterday, tables dirty, long queue but food freshly cooked and staff apologetic.

Used the drive through to make a pit stop for dinner. Food was hot, freshly cooked and tasty. Service was polite and prompt.

Me and my wife seldom visit this branch. It is the closest to our home and on the way out of Milton Keynes.Every time we visit this branch, it is incredibly dirty with starting with mucky tables outside then overloaded bins and rubbish and food debris under tables and to finish, dirty tables.I even wrote a complaint to the head office concerning with aforementioned issues and also noting that the quality of the batter is not particularly great. I got a free banquet of for one voucher. I would've preferred that they take note of my complaint and action accordingly and not fob me off with a voucher.I feel bad more writing up a bad review but literally every time has been so bad and although I'm incredibly forgiving...it is now too much.I would've thought that given its next to the stadium and the newest in Milton Keynes, it would have an adequate cleaning team on to address the state of the restaurant. Come to think of it, even when it's been empty...it's has been messy and plenty of staff on and we've observed the staff not actually attending the mess. Please, please take ownership of your shortcomings, clean up and take more responsibility for the state you leave this place in.

Well what can I say, poor judgement on our side, but little else open at 10.30 of a week night. So here we stood at the KFC counter. All tables were grubby we had to ask for it to be cleaned, The food was what I expected but not our normal fare. Only eat here if you really have to.

Attended the restaurant after viewing a movie (clue at end). Had to wait for food. Chicken was cold. Asked for no bones in my Fully Loaded meal and got a leg piece! Assistant was rude. My 4 friends who also came with me were not happy with their food either. Will I be back - not likely.

Slow service , slow getting tables cleared , generally slow all round....food was ok though and as expected from KFC

No surprises but handy for A5 and pre- or post-shopping or football refuelling. Seating inside and out as well as drive through.

Asked for 2 piece meal, coleslaw and 6 hot wings, received 2 pieces , no fries and 4 hot wings....that was going inside to the counter for my order. Drive through unintelligible, and even less reliable than going to the counter , unable to leave a rating as it was rubbish