Based on 1.605 opinions finded in 2 websites
Based on 1.605 opinions finded in 2 websites
Nº 749 in 963 in Milton Keynes
Nº 21 of 32 American in Milton Keynes
CUSTOMERS TALK ABOUT DISHES WITH..baconladymustchickencheeseOpinions
The environment is neat and clean, and the dining atmosphere is good👍🏻👍🏻
Dor Hing Hui . 2024-09-11
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I visited the burger king at eldergate not so long ago and was very pleased with my food and the service. I was served by a lovely young genteman called Oba who went above and beyond to meet my needs as a vegan. He was attentive, genuine and friendly to make sure i had a pleasant experience whilst visiting the restaurant. He made sure that everything on my order was correct and took into consideration my dietary requirements which is really important to me. Once receiving my food i tucked in and found it so fresh and hot, it was perfect. I ordered a plant-based whopper meal which was extremely tasty (definitely recommend to those who are vegan!). I chose to sit in the restaurant to eat as it was quiet and spotless. At burger king eldergate, it was lovely to see how much the staff care for the restaurant and their customers by serving devine food and ensuring the restaurant is as clean as it can be. Very happy with my visit and definitely will be returning! :) Many thanks to Oba especially as he served me and all of the other staff members who make burger king at eldergate great!
Cathy . 2024-09-09
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Louie was absolutely splendid amazing work best burger king in my life needs a raise
Julia Chybowska (animallover) . 2024-09-08
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Such a fantastic place to have some meal, lunch and dinner...
Saurabh Jadav official . 2024-09-08
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I had the pleasure of dining at the Portway Burger King branch in Milton Keynes, and I must say, it was one of the best experiences I’ve ever had at a restaurant! The staff was exceptionally cooperative, and the service was top-notch. Aima, in particular, stood out with her outstanding customer service. She was not only friendly but also went above and beyond to ensure everything was perfect. I can't praise her enough—definitely the best staff member I've encountered. Aima deserves a 10 out of 10 for her incredible service. Highly recommend this location!
Ali Inshal . 2024-09-07
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Great service today from Alam, will definitely be coming back..❤️
Möhåmmäd Käjùl . 2024-09-07
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Very polite warm welcome and fast service 5*
Lord Richard Bennett . 2024-09-07
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Attention was really good same as the food!
Claudia Petrilli . 2024-09-06
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I go out of my way to drive to this BK compared to others in MK. Always a pleasant service and food is always on point
Sim W . 2024-09-03
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Really friendly staff food is always great good service short wait time at drive-thru
Jed Lane . 2024-09-02
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A Midnight Delight: Exemplary Service at Burger King, Eldergate On the midnight of August 31, 2024, I found myself craving a bite and decided to visit the Burger King branch at Eldergate, H5, Portway, Milton Keynes. As I stepped in, I noticed the epos tills were out of order—a minor hiccup in an otherwise smooth operation. However, what could have been a frustrating experience turned into a memorable one, thanks to the exceptional hospitality I received. The gentleman at the till, undeterred by the technical glitch, immediately offered to take my order personally. His calm demeanor and confidence were striking, a true testament to his dedication. In that moment, it wasn’t just about placing an order; it was about the connection he made with me as a customer. His professionalism and warmth were so profound that I believe even the CEO would be proud to witness such exemplary service. When my food arrived, it was timely and delicious, exactly what I had hoped for. After finishing my meal, my craving for something sweet led me back to the till. Despite the late hour, he cheerfully provided me with all the dessert options available, ensuring my experience ended on a sweet note. In a world where efficiency often overshadows personal touch, this encounter reminded me of the importance of genuine hospitality. It’s a lesson that every food giant should take to heart—customer service is not just about the product, but about the experience and care that come with it.
Anuj B . 2024-08-31
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I want to share how amazing the customer service from Louie was. His cheerful and kind demeanour really made our experience all the better, he is an excellent member of your team and representative of the company. Kindness goes a long way! Thank you Louie :)
Ash B . 2024-08-29
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cosiest burger king I've ever been to!
Carolina Freitas . 2024-08-23
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Very good,food was excellent fresh yamy.
mihai teodor papita . 2024-08-20
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Best costumer service IV ever had at any fast food restaurant great staff and great hygiene and food
Billy Riley . 2024-08-20
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Wouldn't normally review a big fast food chain but this is the best in MK out of the lot, always piping hot freshly cooked food, and quick service. Always clean. Reasonable with deals.
Cameron Smart . 2024-08-20
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I have been served by Aima she is very polite manager i have ever seen . The ambiance of restaurant was very good and i would love to go always in this restaurant. I recommend everyone to go there and try their food because it’s freshly cooked.
Ali Atif . 2024-08-18
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Very happy with the food and service at Milton Keynes Burger King.
John Cropper . 2024-08-17
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Love the restaurant, gets at least one mega Bart
IRONJUDDERMAN UK . 2024-08-16
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Served by Sebi in the drive thru. Great service.
A.J Bou (V) . 2024-08-15
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highly recommended place to go to eat, friendly staff and great food
Scarlett . 2024-08-15
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Great service today from Porfiria and Oba, will definitely be coming back!
Kajol Ahmed . 2024-08-14
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Loved the atmosphere, very clean and they do try. The staff were lovely, and ofc the food a 10/10
Natalia Cyran . 2024-08-14
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It’s amazing place,staff very polite,food is delicious I will back
Hassan Malik . 2024-08-14
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Obama was very excellent. He's service was topnotch. Thank you
Summer1980 . 2024-08-14
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Oba gave us a great service today always smiling and kind to customers.
Rose Iroegbu . 2024-08-14
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I was served by oba very good service ten stars
Ogaga Cribb . 2024-08-14
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Helpful person at the drive-thru - very engaging and friendly. Brilliant customer service!
Susie Verrill . 2024-08-13
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I received a first class service from Candela and the others on shift. Excellent food and friendly atmosphere! Will definitely go back.
Christopher Sharp . 2024-08-13
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Really polite, staff, very helpful and chatty. Food always good, will always come back to this branch
Janet Melville . 2024-08-13
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It’s amazing restaurant, nice food,delicious food, service is good,jannat &porfiria was served me,they are very friendly🥰
জুজা টিভি . 2024-08-13
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Welcoming staff and great food, solid
Jonathan O'Connor . 2024-08-13
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Good BK to visit. Drive thru feels slow to get through but it's worth it because they're spending time getting your order right. Good service and food is hot made as you wait which is welcome after trying a drive thru from their competitor! Eating in is ok, haven't done it much. Had a delivery from this branch too which arrived hot so props to this branch!
Sara Odley . 2024-08-11
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Ive just been through the drive thru at approx. 15:30. I was served by a lady with glasses - wish I'd asked her for her name as she had wonderful customer service. She was very friendly and polite!
Louise Louise . 2024-08-08
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The staff taking orders cannot speak or understand english which results in the order being wrong . Both at the till and drive through .
dom . 2024-08-07
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Great service, food amazing, staff helpful 😀
Dominika Duzak . 2024-08-06
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Perfect costumer service,clean store,friendly staff . ❤️
Maria Illes . 2024-08-06
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Ambiance of this restaurant is very nice. I personally prefer to go to this restaurant rather than others coz all the time I’ve been served by very good staff. I really love it.
Aima Amin . 2024-08-06
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Porfiria was served me, she is very nice and friendly
FRANCISCO DA COSTA XIMENES . 2024-08-06
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Staff is very nice and friendly Restaurant is very neat and clean and l love their Hospitality 💜
Manorma Gunwal . 2024-08-06
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Greatly welcoming staff with excepțional manner. Food was fantastic and fresh, lives up to there fresh name and restrânt was very clean and well looked after
inemin nin . 2024-08-04
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Very good service, Oba was very nice at the till.
Lucas Costa . 2024-08-04
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Both Mehsoona and Reilly were super efficient, professional and expeditious.
Peter “Spidey” Elnath . 2024-08-03
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Friendly staff and worm atmosphere!
bogdan ionut . 2024-08-02
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Very helpful and friendly staff! Tariq especially nice
Craig M . 2024-08-02
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Service with a smile at the drive thru today.
Jason Tipple . 2024-08-01
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I ate at elder gate burger King today and I must say I was very pleased with the service. The staff was very friendly and helpful and the Angus beef was to die for haha. I love that when I mentioned my allergies the manager reiley made sure every surface and tool was wiped down. Overall very pleased with the service.
B DOT . 2024-07-30
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Everyone was polite and welcoming especially Riley
Connor Knight . 2024-07-30
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Good customer service.profria and minal are best workers
Sinner Lam . 2024-07-30
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Good customer service ,nice and polite staff especially Minal ,Daniella and profria very nice staff
Minahal Malikk . 2024-07-30
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Really love this place .food is amazing. Daniella is the best manager .she is treating staff very nicely and she is very polite.
Memoona Arij . 2024-07-30
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Came in with my daughter with a tumor and the staff was pointing and laughing at her and asked what she has shoved down her top when I said tumor they all looked shocked then went off giggling (added photo of her tumor )
Courtney-rie Clarke . 2024-07-30
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I recently had the pleasure of dining in at Burger King, and I must say the experience exceeded all my expectations. The staff was incredibly friendly and attentive from the moment I walked in. They ensured the dining area was clean and welcoming, which made for a comfortable and enjoyable meal. A special mention goes to Manager Daniela, who went above and beyond to provide outstanding service. Her warm and professional demeanor made me feel valued as a customer. Daniela took the time to check on guests personally, ensuring that everyone was satisfied with their meals. Her attention to detail and dedication to customer service truly stood out. The food was delicious and served promptly, further enhancing the overall experience. I highly recommend this Burger King location for anyone looking for great food and exceptional service. Kudos to Daniela and the entire team for making my visit memorable. I will definitely be returning!
Ali Naveed . 2024-07-30
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Staff is friendly,,food is nice,,2 staff Porfiria & Minal was serve me,,both is really nice,friendly and very good service as well.
inha s . 2024-07-30
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Came in with me and my friends. Food was fast and really good, good vibes and stand out staff who went above and beyond, especially our server, Reilly, who was incredibly helpful when one of my mates was being really fussy, good member of staff there.
Charlie Lawrence . 2024-07-30
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What absolute awful service and standard set on my last visit on Friday 26th July last. First of all the restaurant was empty (given what was about to come I am not surprised) the a girl who looked like she could hardly speak English or was reluctant to do so used no please thank you or any courtesy whatsoever took my order with basic conversation and no thank you whatsoever. The rest of the staff just stood staring like I had turned up after hours and was looking for a banquet to be served. Next the young lad who placed my order on a tray just called out my number handed me the meal with again no please thank you enjoy your meal nothing. The food itself was very bland and while I was trying to eat it a girl was brushing round me and the table not uttering a word not even excuse me can I clean. I think management need to have a few lessons in courtesy manners and customer care as clearly all their customers are going to McDonalds across the road as indeed so will I next time.
Allan Ainsworth . 2024-07-29
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Love a BK, food is always acceptable, restaurant is normally pretty clean, sometimes a bit of a wait due to food delivery drivers, parking is limited.
Russ Long . 2024-06-11
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Good service from dominika, something which cannot unfortunately be said for some of her colleagues, such as Tariq.
Abhay Malhotra . 2024-06-04
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Came to the drive-through for a quick dinner for my wife, my daughter and I. My wife liked her spicy beanburger meal, my daughter enjoyed her double bacon cheeseburger meal, and I thought the peppercorn Angus meal was good.
Cesar B . 2024-05-18
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Very nice and fast service and fresh food at every visit
mehsoona ali . 2024-05-10
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No Online Order Terminals. Welcome to the 90's...
Härr Kaehler . 2024-05-10
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This Burger king is much quieter than the McDonald's over the road, and for good reason. Took longer than necessary to get served despite there being no queue. When I did get served I was given the wrong price for the meal. When challenged, was told " oh didn't you want a large" clearly an uplift tactic which will probably go unnoticed in most cases. I was then given a quite clearly smaller than usual portion of fries. The meals are substantially more expensive than others to begin with so makes it absolutely not worth eating here unless you have a McAllergy. Lesson learned, I won't return.
Tom Deprez . 2024-04-10
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The ambience in this Burger King outlet is exceptional, you will always find clean tables and floors which feel pleasant to walk in. The staff are polite and pay attention to customers needs. You have a lot to choose on your plate, even for vegetarians.
Abeshek Shankar . 2024-04-02
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Paid for order, but it was closed.
Sikhei Leung . 2024-03-31
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Delicious burgers, staff are friendly and the service is great! Would definitely recommend coming here
Obaremu Cribb . 2024-03-19
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Sold their larger car park and stuck a taco bell in it, now parking is a nightmare with a one way system that makes you go through the drive through which is too small for two cars to pass so you have to que with the drive through cars to exit. Also if you are disabled taco bell block one side of the access with large bins but you won't be parking there anyway because it is always full of delivery food pick up drivers.
Emma Battersby . 2024-03-18
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I stayed 80 minutes from 22.00 to 23.20, got a charge for 100£ for overstaying. My bad that I didn't read the sign, but I couldn't believe my eyes that they would charge for that. You are a silly chain in the suburbs of an anonymous city, the least you can do is offer a proper parking. Never again.
Emidio Olivieri . 2024-03-14
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Had to clean a table to sit down even though it wasn’t busy. Food wasn’t terrible but the rolls were dry and fell apart making it hard to consume without getting in a mess like a toddler. Staff were really poor at communicating all round. Even when the lad came to wipe tables it was literally to flick the crumbs on to the floor. Toilets were dirty and stunk of urine.
cambridgelocal79 . 2024-03-02
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They gave me a fresh meal to eat they are very polite they make you happy in know time they make your children calm and happy these are one of the best restaurant the meals are good I was in delight when I had my first bite into it the cashier is nice and kind and the decorations are pretty like a diamond the tables are nice and clean and when I go there again I’m going to be excited
Daniela Javed . 2024-02-22
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I love this burger King they have very friendly stuff and tasty food by far the stuff members are busy but try their best to fix up your food I just want to say a big thank you my family had an amazing time there must come again
Tinotenda Mutunga . 2024-02-06
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I love going to burger King, went there on Saturday and was served by Chelsea such a pleasant and energetic young lady.
Ruth Dzapasi . 2024-02-06
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Beautiful place. I was served by this amazing young lady called Chelsea. I would never forget how well she treated my little son, and the service was fast. The food was fantastic the music is relaxing thank you so much, Buger King
Jane Jeki . 2024-02-06
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Awful place where only pigeon English is spoken or they play dumb taking your order.
Gary Kemp . 2024-02-04
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my partner and i just came to this burger king ordered a burger meal, 2 chicken legends on their own and onion rings. we have just gotten home and they forgot one of the chicken legends and put 2 fries in the bag instead of 1 fries 1 onion rings? chelsea served us at the window, tried to ring them obviously no answer so what are we meant to do about the money we have spent but not received the food for? spent nearly £30 and one of us hasn’t got a meal.
bethany christ . 2024-02-03
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Massive queue when we came in. Took ages to order. No machines to order on. Have to make own drinks and the machine had no drinks left and don’t work properly. Still waiting for food now ages later. Worst ever experience of Burger King
Jonathan Burnett . 2024-01-21
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I could have got nandos for what i just paid. Absolute rip off. Couldn't see a price at the drive through order and was told it was £8.39 when I had to pay. I only ordered a burger, not even a meal. Can get a macdonalds meal and change for that 50 meters away. Won't be returning, burger was bang average. I live a mile from a motorway services and the burger king in there is cheaper than this place. Clearly a franchise who don't care about anything but money. Again, £8.39 just for a burger.
T J . 2024-01-12
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Great stuff that work here and good food
robert lodge . 2024-01-09
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Was fast to receive our food, burgers & fries were fresh
Ryan Graham . 2024-01-09
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Perfect experience everytime. The staff are nice and friendly. I had witnessed the care they give to cleanliness of the place. Parking is available so it's a fantastic stop for families as well. Food is great as always.
Bendeniz Aygün . 2024-01-09
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Delicious food,fast service, staff behaviour always kindly and good prices
MD:Dilwar Ahmed . 2024-01-09
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Lovely store friendly. Lovely food
Kayde Plumpton . 2024-01-09
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Just go McDonald’s it’s much better
Ayaan Ali . 2024-01-08
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Ordered whoppers with bacon and cheese.....but ended up with no bacon or cheese. Ordered chilli cheese bites.......but ended up with a small fries. Bit of a joke really when your paying premium prices for fast food.
Tom Hewer . 2023-12-24
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Very few spaces interms of car parking
Tanya Dhar . 2023-12-10
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Very poor compared with Burger King in Bletchley... Burger meat was dry like it had been cooked for a while. Toilets stinking so badly that little one started to cry having to go in...
Algirdas Ulba (ZyZla) . 2023-12-10
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Atrocious service at this Burger King. There was only a group of 3 people in the restaurant and nobody in drive through. The staff were chatting. I asked if I was going to be served. The response was "Yeah, I'm coming" and they continued to chat. McDonalds across the road was packed with people. No surprises why. I went there instead which is a shame as I prefer Burger King food
Ian D . 2023-12-09
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Had great experience. Food quantity is good and staff was really friendly
HARSHADA BHERE . 2023-11-30
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Damaged alloy weels as they have a loose kerbstone in the drive-through/exit lanes that can not fit two vehicles in parallel on the bend despite the markings. Very greedy on the space. Horrible place.
Sergey Belyakov . 2023-11-25
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The dudes in the back were preparing the food without wearing any gloves or hairnets! I was aghast! The only person wearing gloves was the lady at the till and she was not handling food. Makes me rethink...
kajan kokulanathan . 2023-11-10
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It’s a shame that they don’t hold drinks in cans / bottles. Not happy with my food and the service I received today.
Stephen Lawrenc... S . 2023-10-29
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Feel like I have been robbed!. Just spent nearly £29 for 3 large whopper meals and another large fries. Got the 3 whoppers and drinks but 2 , yes TWO portions of fries. What's going on with this place. I will be calling in to get this food replaced or a full refund as the whole meal was ruined. I am disgusted!....
Anne Hellmuth . 2023-10-25
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Comparing to McDonald’s, Definitely worth the extra £2 or £3 that you will spend. Fries are always fresh, crunchy outside and soft inside. Burger taste real and the drinks are cold and ice is always available. Don’t understand why people still going to the golden arcs
Gustavo Bucciarelli . 2023-09-30
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whopper was dry and cold. the chicken fries were abominable, incredibly salty. was given the wrong drink, service was slow and incompetent! not happy.
Monica Faith . 2023-09-27
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Manager told the staff to tell me they are closing so they can clean early. It was an hour before closing time and I saw several people go in an order after I left, while I was sitting in the McDonald's across the road
Faisal A . 2023-09-27
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Food is normal burger King. Prices are slowly going up. And now have to pay for sauce 🤦♂️
Toby Carter . 2023-09-24
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Restaurant was clean, staff were friendly and atmosphere was cosy
Portia Marapara . 2023-09-23
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Asked for no bacon on my spicy chicken royal but it came with bacon. Very disappointing staff cannot follow requests.
Sam S . 2023-09-11
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Ok experience - decent priced meals and good choice of drinks.
Adrian Trinder . 2023-09-07
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Poor experience ordering, took ages for food to arrive, got the impression drive thru orders were prioritised over dine in. Dirty environment, music too loud, won't be returning. Chicken dorito flavour nuggets were disgusting.
Owen Pritchard . 2023-09-02
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This Buger King is one of the best the food is always served hot and fast, and the Employees are friendly and a kind Thank you to the Employee that has the same name as me Chelsea she us super go eat at that Buger King
Chelsea Mutunga . 2023-08-29
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